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WoddDevrlopment, Vol. 22, No. 1, pp.

71-83,1994
Pergamon Copyright 0 1994 Pergamon Press Ltd
Printed in Great Britain. All rights reserved
0305-7501094 $6.00 + 0.00

Water Markets, Market Reform and the Urban Poor:


Results from Jakarta, Indonesia
RANDALL CRANE*
University of California, Irvine

Summary.
- Roughly 20% of the eight million persons ia Jakarta receive water from municipal water
counectiens to their homes. Remaining supplies are essentially private and include street vendors, staud-
pipes, and wells - the last of these an inexpensive but inueasingly contaminated source in many areas.
An expansion of the netwcrk of in-house connections is in progress, but will take several decades to
complete. In the interim, various strategies have been advanced to deal with persistent problems of
access to good water by the poor. This study examines the impacts of one such plan put to action, the
April 1990 deregulation measure permitting private homes with water connections to resell municipal
water. We present preliminary evidence that the primary social benefits of deregulation are the money
savings and increased consumption by former vendor and standpipe customers. In most respects the
aggregate effect is equivalent to a costless expansion in the standpipe system, with the difference on the
supply side that significant transfers from vendors and standpipe operators to household resellers may

1. INTRODUCTION pedlars who deliver water door-to-door and neigh-


borhood standpipes. These supplies are somewhat
Limited access by the poor to clean water is among less healthy and dramatically more expensive than
the most basic issues faced by authorities in the water distributed through house connections. In
cities of the developing world. This and related con- some locations, inadequate access to reliable and
cerns explain a good part of the billions of dollars low-cost sources of clean water has led consumption
planned for urban water infrastructure investment to fall to health-threatening levels. An aggressive
over the next few years. The funds are mainly standpipe investment program has reduced the dis-
intended to improve water treatment capabilities and tances between neighborhood taps over the past few
expand the population served by in-house connec- years, thus lowering water transport costs and pro-
tions, but administrative and regulatory reforms are moting competition among tap operators. As another
also increasingly advocated as either cost-saving component of the effort to increase the number of
strategies or equity-promoting measures, or both.* suppliers and thereby lower water costs to the urban
The value of these efforts has been difficult to esti- poor, the municipal water enterprise also permitted
mate, however, owing to the limited availability of all households with a metered connection to resell
data on actual water consumption patterns, especial- water starting in April 1990.
ly in squatter settlements. Information regarding the This study provides preliminary evidence on the
demand for water by the urban poor, including the market impacts of the deregulation measure after its
amount they pay, where they find it, and how they
would react to a change in either prices or supply
structures, remains relatively scarce. As a conse- *I am grateful to Dr. Jun Hang, formerly of The World
quence, the behavioral response to any given policy Bank and now of the International Finance Corporation,
intervention has only infrequently been incorporated and to several senior staff of the Jakarta municipal water
into infrastructure investment and administrative enterprise, Perusahaan Air Minum Jaya, for comments,
reform plans.* access to data and other essential help. Gunnar Eskeland
This paper addresses the gap by analyzing the and Emmanuel Jimenez provided valuable advice on the
effect of a competition-enhancing market reform in design of the questionnaire. I also thank Marlon Boarnet,
Jakarta, Indonesia. Most of the residents of Jakarta Amrita Daniere, Eric Heikkila, and especially three anony-
mous referees for many suggested improvements to earlier
do not have direct access to piped water and increas-
versions. The data for this study were obtained as part of a
ingly find traditional low-cost sources, such as rivers project completed for The World Bank, but the views
and wells, contaminated or depleted. In some parts expressed are mine alone and should not be attributed to
of the metropolitan area, people obtain most of their The World Bank, its management, or any of its member
water from alternative sources, including street countries. Final revision accepted: August 20,1993.

71
72 WORLD DEVRLOPMENT

first year. There are two objectives. The first is to trated on strategies for improving the adequacy of
generate new information regarding the linkages water supply in rural areas, where the greater num-
between water markets, market reform, and urban ber of poor live and where the share of the popula-
poverty. While the results support the conventional tion with reasonable access to good water is typically
wisdom that market liberalization can only help con- much lower than in cities.3 This focus, reflected in
sumers, as well as increase aggregate efficiency, the rapid increases in rural infrastructure investment
they also underscore the pivotal role of private water throughout the past three decades, was also driven
markets in the larger urban service distribution sys- by the argument that services to rural residents cordd
tem. Water is better described as a private market be brought to acceptable levels at a lower per capita
commodity than a public service for millions of peo- cost than in urban areas.
ple in Jakarta, and efforts to improve local circum- Somewhat less space has been devoted to the
stances must account for local market conditions to study of water delivery systems servicing the urban
be most effective. poor in recent years. While individual cities have
The second aim of the study is to calculate the been examined in some detail for broad-based case
consumption value of deregulation, as in a benefit- studies of poverty- and development-related issues,
cost assessment. Within the limits of the sampling systematic assessments of how urban water policies
technique, the study considers the value of two cate- affect vending and other water sources for the poor
gories of consumer benefits, which are labeled are rare. Accelerated urban population growth over
direct and indirect. Direct benefits are defined as the last 20 years, coupled with diminished access to
those restricted to households choosing to buy from urban services in many instances, is sparking
the new water source, and are reflected in the time renewed interest in urban water delivery issues, how-
and money saved over alternative supplies and the ever. A benchmark for this literature is the compara-
value of increased consumption. The so-called indi- tive survey of vending practices in Asia, Africa and
rect benefits equal the money savings by current South America by Zaroff and Okun (1984). The
vendor and standpipe customers owing to price recurring themes in their data were the high relative
reductions induced by increased competition. The user cost of vended water, on both a per unit and
latter category of benefits do not accrue to the con- monthly basis, and its uneven quality due to poor
sumers of the deregulated water source, although handling and source pollution. They nonetheless
they are a direct consequence of the new policy. In conclude that vending is the most appropriate means
addition to these, the change in the welfare of sellers of delivering water in many instances, though most
is a third, unmeasured, category of potential benefits. vending systems could be improved through public
While sizable transfers from vendors and standpipe sector intervention. The latter would include equip-
operators to household resellers might well occur, ment upgrades, using house connections as vendor
the primary social benefit of deregulation appears to suppliers, and route and price regulation to increase
be the money savings and increased consumption by water quality and lower its price. In a simulated
former vendor and standpipe customers. Public sec- application to Surabaya, Indonesia, these policies
tor resource costs are negligible, so the effect on reduced the consumer price of vended water from
consumers is similar to that of a zero-cost expansion about $3.90 to $1.04 per cubic meters
in the standpipe system. Based on evidence from several locations,
The next section provides context by reviewing Whittington, el al. (1989) argue that vending is often
the highlights of the literature on urban water mar- sufficiently competitive to keep vendor profits below
kets, and the structure of these markets in Jakarta. rent-earning levels. In Whittington. Lauria and Mu
The results of a household expenditure survey are (1991). however, an analysis of the private water
presented, including a description of water consump- supply for the city of Onitsha, Nigeria, illustrates
tion patterns in the sample. The paper then examines how sensitive this result is to market conditions.
the benefits of deregulation, as an element of future Only 8,000 households in Onitsha. a city of 700,000,
water sector reform strategies. Finally, the conclud- have formal piped connections. The remainder
ing section offers some further thoughts on water obtain most water horn a system of tanker trucks and
policy toward the poor in Jakarta. truck-supplied vendors. Trucks buy water at about
$0.20 per cubic meter, which they in turn sell at
$0.95 to $2.12 per cubic meter, at a markup of
2. URBAN WATER MARKETS roughly 50&1000%. Small vendors resell this water
at $2.7@-$7.90 per cubic meter, a further mark-up of
A number of studies have documented vending about 300% over their cost. The significant labor
and standpipe practices in developing countries. costs of the latter group keep excess profits to a min-
Many have also analyzed the respective roles of pub- imum. In the case of tanker trucks, however, sub-
lic policy and private markets in the overall water stantial economic rents appear to be generated. The
distribution system. Most of this work has concen- authors were unable to provide a definitive explana-
WATER MARKETS AND MARKET REFORM 13

tion the existence continued monopoly hibited from selling to their neighbors, for example.
ings by owners, although suspect that Berry and Sierra (1978) evaluated the extent of
truck owners enforce entry monopoly power by standpipe operators, and its
tions or the prospect a new Bank- implication for consumer pricing. They also calculat-
financed of the water system ed the distances between standpipes that would
lowered profit and thus retard excess profits while ensuring reasonable
In an study of Haiti, access by the poor. The main recommendation was
Fass presented the of a of an aggressive standpipe investment system to reduce
2,600 and vendors in 1975. existing distances accordingly.
water enterprise estimated its popu- Two lessons of critical importance to our study
lation 400,000 people, half reached in- emerge from this brief review. In many cities where
home and half 40 standpipes but access to good water is restricted, including Jakarta,
the determined the to be the private sector plays a central role by reselling
640,000 people, nearly 60% than thought. water obtained from private taps. In particular, indi-
the populations by connections rect access to public sector water may be more
standpipes were lower than important than direct access, especially among the
Approximately 435,000 used other, urban poor. The other lesson is that the consumer
rect, sources their water none of price of water depends on market structure, i.e. on
were accounted in official sector plans. the degree of competition among resellers. This is
two most sources were obtained influenced by both the regulatory environment and
at cost from with in-house private market characteristics. The next section
tions, used 15% of population, and updates water market data in Jakarta to 1991, follow-
water, purchased nearly 50%. water was ing more than a decade of considerable investment in
in three by 25 at $7.50 $15.00 both house connections and hydrant systems - and,
per meter, by households with connec- in 1990, the legalization of household resales.
tions at $2.50 to as high as $50.00 per cubic meter in
the dry season, and by 14,000 traditional water sell-
ers who bought their water from the second group 3. WATER MARKETS IN JAKARTA TODAY
and resold it at $1.50-.$2.75 per cubic meter. As the
author remarks, it thus became clear that water was In many respects, access by the poor to good
much less a public service than a large private indus- water in Jakarta has both improved and deteriorated
try, generating several million dollars in revenues over the past 15 years. As the commercial and
per year. The city water board earned less than one- administrative hub of the fourth most populous
fifth the amount people spent on vended water. country in the world, a disproportionate share of the
Notable consequences include (a) the transfer of nations population growth over the past three
wealth from poor consumers to the households sell- decades has fallen on metropolitan Jakarta. By 1990,
ing water from their homes, (b) the meager earnings 20% of the urban population of Indonesia, or over
of water carriers compared to sellers with piped con- eight million people, lived and worked in the city.
nections, and (c) the wildly uneven level of access to The surrounding fringe areas contained an additional
good water across income groups and neighbor- 8.4 million. The rapid urban growth and associated
hoods. industrialization in the metropolitan Jakarta area are
Fass observed that these patterns were not unique placing increasing stress on the natural resources of
to urban Haiti, and that indeed the situation in the region, with domestic and industrial wastes caus-
Jakarta, Indonesia, in the mid 1970s was similar in ing severe degradation of ground, surface and coastal
several respects. As shown in Berry and Sierra waters. Fully 40% of the population still depend on
(1978) and Berry (1982), a system of vendors and groundwater, but the quality of this source is already
private standpipes supplied as much as 10% of the poor in many areas and threatened in others.
city at $1.70~$2.10 per cubic meter in 1977. Incidence of infant mortality and of gastroenteric.
Vendors bought their supplies from private water pulmonary and viral diseases caused, in part, by pol-
connections at about $0.09 per cubic meter. These luted and congested conditions is high, especially
water connections differ somewhat from those in among the poor and those living in northern, flood-
urban Haiti by their official status and restrictions on prone areas of the city. Moreover, the ground water
competition. Classified as standpipes. or hydrants, table is saline from the coast to as far as five kilome-
their location and operator were selected by the ters inland, leaving well water all but useless at some
water authority. In addition, the prices charged were sites.
subject to controls. These controls appear to have The other main water source is the municipal
been largely ineffective, but entry into the market water authority (PAM Jaya). This is distributed by
was tightly regulated. Private households were pm- several means, the most direct, convenient and least
14 WORLD DEZVELOPMFNT

expensive of which are in-house connections.The in the households barrel or reservoir. Customers buy
water enterprise listed 225,000 household water con- water by the cart or by the piRul (two cans). Vendors
nections in June 1991, or about 20% of the house- in Jakarta commonly purchase their water from
holds in the service area, with expansion plans call- hydrants, although the vendors are often employees
ing for an additional 25,000 hi each of the next few of the hydrant operators and work for a salary or at a
years. In the southern, central and eastern parts of piece-rate. In other cases, the vendor may rent the
the city, those who lack official connections continue cart from a hydrant owner. Vendors tend to have reg-
to rely on well water for most purposes. Residents of ular routes, and other studies of Jakarta have report-
the northern and western areas, where groundwater ed that vendors stray from their normal route only
supplies are of especially poor quality, generally buy when requested to do so by a consumer.
their drinking and bathing water from either Lingering concerns remain over the market
hydrants, a kind of private standpipe. or street ven- power of both hydrant operators and vendors. In
dors. The latter in turn obtain their supplies from 1990 and 1991, the official consumer price of water
hydrants, which are connected by pipe to the munici- delivered by an in-house piped connection was 350
pal distribution system. Indonesian Rupiah (Rp) for each of the first 15 cubic
Although somewhat public in origin, private indi- meters per month (about $0.18 in mid-1991). An
viduals operate most hydrants as for-profit enter- escalating block tariff applies to larger quantities,
prises. The two main types are (a) Hidran (Imum. peaking at Rp 900 per cubic meter for amounts
the franchise for which was purchased outright by an above 50 cubic meters per month.9 In addition,
individual, and (b) Hidran Contoh, which are osten- installation of the hook-up requires a fee of Rp
sibly free to the community and operated by an indi- 81,000. Each Hidran Umum and Hidran Contoh
vidual awarded that privilege with the support of operator paid Rp 150 per cubic meter for water from
neighborhood leaders. A third hydrant type is the PAM Jaya, at least in those cases where meters were
water terminal, or Terminal Air. These are freestand- functioning correctly. The official selling price,
ing water tanks supplied by water trucks in remote prominently displayed in every hydrant facility, was
areas beyond the reach of the water mains. To pur- Rp 500 per cubic meter in 1991. Actual selling
chase hydrant water, a household must transport prices tend to be from Rp 1,000 to Rp 4,000 per
buckets of water from the tap back to their home by cubic meter, including the rental price of the cart.
hand, or by cart rented from the hydrant operator. In The end-user price of vended water varies substan-
a few cases, Hidran Contoh use long hoses to deliver tially from one area to another, but can be as high as
water to each house so that no water need be carried. Rp 7,000 per cubic meter, some 20 times the price
The traditional Jakarta hydrant is the Hi&an Umum. for connectedhomes. These vast differentials have
with 1,241 in use in May 1991. The number of led to both equity and health concerns by water plan-
Hidran Contoh has risen dramatically in the past ners. While more hydrants are added each month,
four years due to au aggressive investment program some observers have expressed the concern that
of the national planning ministry (BAPPENAS), and hydrant competition is kept to a minimum by spac-
there were 633 by May 1991. While the Hidran ing hydrants sufficiently far apart. The vendor sys-
Contoh are meant to be more community oriented tem is entirely private in nature, and unregulated.
with respect to both location and operation, whatever Apart from price controls, already in place to some
distinctions exist between the two hydrant types tend extent for hydrants, the clearest means for improving
to be immaterial to consumers in most instances. consumer welfare is to introduce more competition.
Service quality differences from one hydrant to Lovei and Whittington (1993) and Shugart (1991)
another appear to depend far more on the pressure in have reexamined these arguments, based on new evi-
the distribution system at that location, and the size dence for Jakarta.lO In principle, the ability of
of the hydrant reservoir, than how the hydrant was hydrants and vendors to earn excessive profits is lim-
financed or how the franchise was awarded. In par- ited only by the availability of close substitutes for
ticular, market forces largely determine selling the services they offer, and in many areas these are
prices rather than official price guidelines. few indeed. Shugart (1991) provides an especially
A recent estimate by PAM Jaya of the number of clear picture of vending and hydrant practices in the
vendors servicing Jakarta is around 8,000. An exten- northern and western parts of the city, where these
sive housing survey conducted in 1988 indicated that markets are most active. He discusses how limited
32% of the municipal population bought vended competition among vendors and the spatial pattern of
water (Struyk. Hoffman and Katsura, 1990). hydrants interact, and suggests that the degree of
Vendors transport water in plastic or tin jerrycans. competition among vendors varies by neighborhood
varying in size from 18 to 100 liters each, by means - depending on. among other things, whether com-
of single axle handcarts carrying four to 18 cans. To peting vendors are members of the same ethnic
sell water, the vendor hand-carries jerrycans to the group or have migrated from the same village.rl
house from the street or alley and deposits the water Hydrants are another story, with the extent of price
WATER MARKET.5 AND MARKET REFORM 75

competition depending almost entirely on the dis- tries, every attempt was made to collect data as rep
tances involved. Lovei and Whittington (1993) resentative and thus useful as time and funds
emphasize the potential for sizable rent earnings by allowed. Although our results are consistent with
both vendors and hydrant operators, and conclude other household data collected from North Jakarta in
that existing arrangements result in too few water recent years, caution should be exercised when gen-
taps, and too many resources hauling water by cart eralizing the results beyond the sample.
They argue that deregulation of water sales coupled The median monthly expenses of the sample
with the easing of supply constraints could substan- households are just over Rp 250,000.r3 While the
tially lower both hauling costs and water prices, and sample households are quite poor and live in areas
thus reduce the ability of utility staff and neighbor- lacking most public services, 48% own their homes
hood officials to capture rents. and half have lived in their current home at least five
The municipal water authority implemented a years. The 291 sample households averaged 5.5
policy with precisely this intent in mid-1990: The people per household, and represent a total of 1,341
legalization of the resale of water from household people altogether. Table 1 summarizes water con-
connections. The remainder of the paper presents sumption behavior for the sample. These descriptive
data on its effect and the corresponding implications data are revealing of both fundamental trends as well
for water sector policy in the metropolitan area. as the impacts of the market reform. Over 73% of
the sample households report buying water from
water vendors, 27.5% from public hydrants, and
4. A WATER EXPENDITURE SURVEY FOR 10.0% from household resellers; i.e. neighbors with
NORTH JAKARTA in-house connections.*4 Some 13.4% of the sample
obtained water from the PAM Jaya piped system.
To encourage a stable and competitive water sup About 12% of these reported reselling water to their
ply for low-income families, the municipal water neighbors. The number of families buying some
enterprise announced in April 1990 that all house- water from neighbors is approximately one.-third that
holds with a metered connection would be permitted buying water from hydrants, and one-sixth the num-
to sell water to their neighbors and to vendorsi A ber buying water from vendors.
prohibition on this practice was strictly enforced up Not surprisingly, the average volume of water
to that time. To assess the impacts of supply deregu- consumed is greatest for those households with
lation, a household expenditure survey was adminis- water connections. Sample households with connec-
tered in Jakarta in mid-1991. A complementary pur- tions report buying nearly 62.2 liters per person each
pose was to collect generic information on water day. The second highest volume is for resold water,
consumption by low income households, including at 26.7 liters per person each day. The average
the sources used, the quantities bought and prices amount purchased from hydrants is virtually the
paid. Due to time and funding constraints, the study same. Vendor customers purchase much less than
confined itself to the area of Jakarta with the worst those of other suppliers, an average of only 14.6
ground water conditions: North Jakarta, a jurisdic- liters per day per person. For North Jakarta overall
tion covering roughly 155 square kilometers, or 23% this behavior is consistent with the reported cost of
of the citys total land area, and home to just over water, which is highest for vendor-supplied water, at
one million people in 1989. Water availability is a Rp 5.040 per cubic meter. This is over I4 rimes the
particularly serious problem in this area and both average cost of PAM Jaya water through a piped
vending and public hydrants are relatively wide- water connection. A larger share of vended water is
spread. It is also the area where the largest concen- reserved for drinking and cooking than for the other
tration of houses reselling water is located. sources. however. Water from hydrants is the next
Extensive interviews were conducted in July and most expensive after vended water, at about seven
August 1991 with 291 residents. The sampling pro- times the piped water cost. Water resold by house-
cedure resembled a modified cluster approach, holds is only slightly less than hydrant water, at Rp
although severe constraints on time and resources 2.090 per cubic meter.
made proper sampling techniques somewhat imprac- Sample households report the largest expenditure
tical. Address listings were unavailable for the share for vended water (7.5%). slightly less for
neighborhoods of interest, for example. Low-income hydrant water (4.8%), and less still for resold water
areas were chosen through site visits and identified (3.2%). Families rarely depend on resold water as
on street maps, and we interviewed clusters of at their sole source, however, so this last term underes-
least 30 households in each of the major subjurisdic- timates the average water cost for those households.
tions (kelurahan) of North Jakarta. Fewer than two The smallest budget share is for piped water (1.8%).
weeks were available for the sample selection and Because piped water is considerably more inexpen-
data collection phases of the study, and as with other sive on a per unit basis, low-income households with
rapid appraisal type studies in developing coun- connections choose to consume three to four times
16 WORLD DEVELOPMENT

Table 1. Water cauumption profie (Sample


means,exceptwhen?n&-d)

Household
Vendor Hydrant resales connected
customers customers hOU&OldS

Number of households 214 29 38


Percentage of sample* 13.5% 10.0% 13.4%
Cubic meters per month 2.4 8.5 5.7 13.2
Liters per day per person 14.6 25.9 26.7 62.2
Price per cubic meter Rp 2,430
$267 ($1.26) ?ZOY %OY;;
Minutes per week obtaining water lb 83 87 -
Meters to nearest hydrant 131 60 104 -
Meters to house connection 91 42 20 -
Meters to household reseller 113 9-I
Monthly household water cost Rp 13,590 Rp9,468 Rpy521 Rp4,854
($7.06) ($4.92) ($4.b5) ($2.52)
Monthly water cost per person Rp2,2io Rp 1,663 Rp 1,629 & 650
Share of household budget for water 7.5% 4.8% 3.2% 1.8%
Median monthly expenditures Rp 232,500 Rp 295,ooo Rp 260,m Rp335,OOO

YThe sample shares in the first four columns add up to more than 100% as 17% of the surveyed households purchased
from moTe than one source.
Source: The source for the data in all the tables of this paper is the household survey administered by the author and
described in the text.

the volume of water consumed by vendor and the survey, controlling for all other factors, to
hydrant customers. Median monthly expenses were demonstrate a separate role for household resources.
highest for co~ected households, at about $174. and It may also be that expenditures are a poor or biased
next highest for those buying hydrant water. meaSure of income, or not as complete a measure of
Households purchasing neighbor supplied water the resources available to the household as would be
were next lowest and, significantly, the lowest medi- useful.
an monthly expenses were those of households buy- As shown in Table A2 in the Appendix, the price
ing vended water, at about $135. elasticity for hydrant water is estimated to be -0.60,
To measure the sensitivity of consumption to in roughly the same range as that for vended water.
household and market variables, particularly prices In this case, the time per purchase and the capacity
and water transport requirements, a simple behav- of the storage tank are not significant. This is cer-
ioral model of water demand was estimated for the tainly not what we would expect of the time variable,
households buying water from vendors or from where the effort and time necessary to collect
hydrants. (See the Appendix.) Table Al in the hydrant water is substantially above that necessary
Appendix shows that the demand for vended water is for vended water. Again, there may be a problem in
significantly influenced in our sample by the Price of the way the variable was measured. It will be useful,
water, the time per purchase, and the capacity of the for example, to account for who it is that usually col-
home water reservoir, all with the expected signs.ls lects the water. A childs time may have relatively
The point estimate of the price elasticity of water little value, while an adults time has higher opportu-
demand is -0.48, which is consistent with the esti- nity costs. The absence of an effect of reservoir
mates reported in other studies of water demand in capacity is less surprising, given the likelihood that
developing countries. I6 The interpretation of this less water can be carried per trip than can be stored
measure is that a 1% increase in the price per cubic at the home.
meter will, on average, reduce the quantity bought
by 0.48%. Controlling for differences in income,
family size, and other family and community charac- 5. THE VALUE OF DEREGULATION
teristics, the demand for vended water is thus moder-
ately responsive to price variation. Purchases will This paper considers two categories of consumer
fall if prices rise, and will increase if prices fall, all impacts of the change in regulatory policy, which we
things considered. The expenditure elasticity of call direct and indirect for convenience. Direct
demand is estimated to be highly inelastic, at 0.03, impacts refer to those realized by new household
but not significantly different from either zero or water customers, including both vendors and direct
one. There may not be enough income variation in purchases by other households. Ibe last of these is
WATER MARKEXS AND MARKET REFORM 77

measured by calculating the savings in water expens- Table 2. Proportion of sample using sach water sowce in
es and time for customers buying resold water. July 1991, and the change in each proportion over the
Indirect impacts include the effects of increased pmolu year
competition on prices charged by other suppliers,
and are reflected in price reductions to customers of Use fa driakiag Use fa bathing and
sadcockiag cleaaing
both hydrants and vendors. Without good longitudi-
nal data, it is difficult to attribute changes iu end-
user water prices to any one factor such as the intro- Dry
seuml* g &?a L$
duction of new supply structures. Even where prices
Vendor 61.0% 5.4% 47.3% 5.3%
rise or remain stable, new supplies and other compe- Hydrsat 26.4% 0 15.8% -1.9%
tition-enhancing reforms may well keep downward Househdd $pe 11.0% 19.6% 9.6% 7.9%
pressure on prices. Gur survey, based on the memo- Househddrcade 1.7% 21.4% 2.7% 12.5%
ries of the respondents, indicates steady prices over Neighborwell - - 0.7% 0
the first year of the new policy. This is consistent Own well 4.8% 12.7% 32.3% -0.9%
with the interviews with vendors and hydrant opera- RiVCl

tors by Shugart (1991). who attributes the flat prices RlillW~ <.3% 57.1% 1:::: -1:.6%
to expansions in the hydrant system. While con-
sumers obtaining water exclusively from either ~numbersdduptomorcthrn1oO%rrmanyofthc
surveyed householdspurchasefrom moccthan one same.
hydrants or vendors have not benefited directly from
household resales, the indirect benefits of entry by
new suppliers are thus tangible. Whether new sup- from household resales, given the recent expansion
plies are in the form of private households with con- of the system but in many areas hydrants primarily
nections, community controlled hydrants, or some serve vendors.
other fixed location source would not appear to mat- At the same time, resales appear to play a supple-
ter in this respect. The impact of this competition is mental rather than primary supply role. Few house-
difficult to estimate given the available data, but pre- holds buy water exclusively from neighbors, for
liminary field visits suggest it is relatively minimal. example. Moreover, in areas where household con-
The potentially sizable transfers among water nections are scarce, alleyways are narrow, and
suppliers are another matter, and represent a third hydrants relatively plentiful, there was little evidence
category of impacts. To the extent household of household resales. Put another way, the impacts of
resellers capture market share from both vendors and water sales deregulation are not geographically uni-
hydrants, they will gain and the last two will lose. In form. Spatial access to sources supplying water
some areas, household resellers have clearly cap- which must be transported by households appear to
tured a share of the revenues formally going to ven- be a factor. One would expect that the purchase of
dors - who, on average, may be poorer that the new resold water is a decreasing function of distance to
resellers. Diminished market share for vendors is both reselling households and the potential suppliers
most likely unavoidable, in any case. These gains represented by households with piped connections.
and losses am difficult to calculate in our case, how- For families living over 100 meters from any house.
ever, as we have very few observations on water with a municipal connection, for example, only 1.4%
resellers. The issue is probably whether consumption bought water from neighbors with connections. Ihe
benefits outweigh whatever negative impacts these number buying from households, however, rose to
transfers may have, and this is largely answered by over 19% among all households within 50 meters of
the willingness of consumers to change suppliers. a house connection. Moreover, 43% of the house-
The discussion below thus emphasizes direct con- holds living within 50 meters of a household who
sumption benefits. sold water in turn bought some resold water (Figure
Based on the sample data, there do appear to have 1). The spatial competition represented by the degree
been such benefits. In comparing sources from one of access to hydrants may also be important, as the
year to the next, and for drinking and cooking versus share of households buying water from neighbors
bathing and cleaning. Table 2 shows that while ven- falls with proximity to hydrants. The latter relation-
dors provide most of the respondent drinking and ship does not hold up in the regression analysis
cooking water needs, the largest proportional growth reported in the Appendix, where distance to the near-
has been in rainwater and water resold by house- est hydrant helps explain neither the consumption of
holds. The households represented in this sample vended or hydrant water, but it would be worth
used vendors and piped water (from new connec- exploring carefully in future work.
tions) more in mid-1991 than one year earlier, well The household value of these changes can be esti-
water somewhat less, and hydrant and household mated, at least approximately, to obtain a quantita-
supplied water about the same. One might have tive measure of the consumer benefits of deregula-
expected to see a larger gain from hydrant use, and tion. Generally speaking, we are interested in the
78 WORLD DEVELOPMENT

Hydrant

q Vended water n Hydrant water q Resold water

Figure 1. Percenrage of sample by source and by aWmce of potential sources.

size of these benefits, in the equity of their diatribu- sented by any associated increase in water use, and
tion. and how they compare with any associated sup by extension the health and other indirect benefits of
plier costs. Again, however, the last two of these are increased consumption. It is likely that the household
difficult to pin down with any real accuracy given will choose to buy more than 100 liters per day now
the nature of our data. We therefore concentrate on that a lower cost alternative is available. Say the
the first. household increased its consumption to 120 liters,
As defined in this study, the direct benefits of for example. While the family must pay Rp 2 x 20
water sales deregulation come in two forms: the liters = Rp 40 per day for this water, it is also gener-
money and time savings from a change in suppliers, ally true that the household would be willing to pay
and the additional benefits of increased consump- even more. Thii surplus* can be considered a mea-
tion. These must be positive overall, or the house- sure of how much better off the household is by pur-
hold would not have changed suppliers. but it is use- chasing more water than before, at a cost below what
ful to examine how the various components com- it is worth to them.* The conventional approxima-
pare. If a household had been consuming 100 liters tion of the household value of this surplus is just half
per day of vended water at Rp 5 per liter, for exam- the increased consumption times the change in price;
ple, and switched to resold water at Rp 2 per liter, i.e. (20 liters x Rp 3)/2 = Rp 30 in our example.
the most obvious savings is the difference in the cost Thus, a measure of the total direct benefits gained by
of 100 liters, or Rp 300 per day. That is the out-of- this hypothetical family per day is Rp 300 money
pocket savings. There may also be a time savings, savings, less Rp 100 time cost, plus Rp 30 con-
reflecting the difference in the time and effort cost of sumers surplus, or Rp 230.
obtaining water. A switch from vended to resold The fast step in this procedure is straightforward
water would probably involve increased time, so this and can be estimated from observed data; i.e. the
would enter the benefit side negatively. If the house- average price paid by source, and the average quan-
hold had previously spent ten minutes per day tity consumed. The second step is more problematic,
obtaining water, and now must spend 30 minutes per as it requires an accurate accounting of the time
day at that task, the net cost of the change is the devoted to water collection and the value of that
money value of the additional 20 minutes. This in time.rg The third step, the calculation of the con-
turn depends on which person in the household sumers surplus gained by changing suppliers,
obtains the water, and the opportunity value of their involves estimating the expected change in water
time in other activities. If that person values that use. We do not have data on this change, but we can
time at Rp 300 per hour, for example, the additional approximate it by using the estimated elasticities of
time required to obtain resold water effectively costs demand from the previous section to calculate how
the household Rp 100 per day. consumption will increase with a change in sup-
There is also the additional direct benefit repre- pliers. The price elasticity of demand is a measure of
WATER MARKIXS AND MARKET REFORM 79

Table 3. Welfare gains by customers of household ru&rs equation. or other features of the local water market
the model does not capture.
vahe of price difference 00 the surface, the effect of deregulation on
prices paid and quantities consumed by low-income
Switched from Switched from families thus appear both positive and significant.
vended supplies hydraat supplies
Many households have benefited from the availabili-
Per cubic meter Rp 3,020 Rp440 ty of closer and in some cases less expensive water.
Per month per
family Rp 8,070 Rp 2,470 Customers who have switched to resold water from
vended water now face a lower unit price and no
doubt increased their water consumption significant-
ly as a result. Those who switched from hydrant
the propensity to vary water coosumptioo as the water have realized less of a price decrease, on aver-
price of water varies. 10 the Appendix, we estimate age, but in many instances likely gained some sav-
that hydrant customers have a price elasticity of ings in time and effort costs associated with water
-0.60, which implies that if prices fell by 18%. the transport The public costs of the new regulatory pol-
quantity of water purchased would rise by 60% of icy appear miniial. The effect of the new policy is
that amount, or roughly 11%. Table 3 summarixes thus equivalent to an inexpensive expansion in the
these calculations for the hypothetical situation of standpipe system.
the average household facing average prices.
When a household changes suppliers, the calcula-
tion of consumption effects must also account for the 6. CONCLUDING REMARKS AND
change in the time-cost of waiting for and transport- CONSIDERATIONS
ing water. While the average price reduction in
going from vended to resold water is 60%. from On balance, it is difficult to argue with a policy
Table 1, the household time devoted to bringing stimulating competition for an essential commodity
water into the house will increase - the real savings where, in addition, the poor are burdened by prices
of switching from a vendor is therefore not so great well above those faced by others. In the case at hand,
as it might appear from the financial accounting. the costs of market deregulation are almost exclu-
This component of the cost of water depends both on sively the rents lost by suppliers facing a diminished
the time spent transporting resold water and the market share. These may or may not be a social coo-
value of that time, which in turn depends on the cem. The direct benefits of the legalization measure
alternative uses of the time of the person collecting are reflected in prices below the market prices of
the water. As in the price savings, there are two wel- other suppliers, in the additional consumption the
fare effects: the value of the time savings 00 the ini- lower prices permit, and in the reduced time neces-
tial quantity bought, and the value of increased coo- sary to transport resold water versus standpipe water.
sumptioo attributable to the time difference. In our sample, consumer benefits are about 59% of
These time savings gained by new customers of the average household water bii for ex-vendor coo-
household resellers can also be illustrated, though sumers (less additional time costs), and about 26%
without any statistical measure of accuracy. prom of the average water bill for ex-hydrant consumers
Table 1, the average monthly difference in time (plus any time savings). Vendors buying water from
spent buying water from resold water versus vended household resellers pay more than from their normal
water is about 4.5 hours per month. The average suppliers (standpipes), but do so to avoid waiting
number of purchases per week was five. We can then time in the queue and to reduce transport distance.
calculate an estimate of the increased time required The indirect benefits of deregulation, in the form
per purchase when switching from vended to resold of increased supply competition. are likely minimal
supplies of 15 minutes. This will reduce coosump- in the short mo and are difficult to measure with our
tioo, holding all other factors constant, about 30 data in any case. The overall extent of reselling is
liters per month on average. The value of that limited, for example, by the comparatively high sup
decrease depends on the value of time in this use. ply costs of household resellers due to rising block
The time savings of a switch from hydrant to resold tariffs, and the reality that water which must be
supplies depends most directly on the relative prox- transported by the customer is not a perfect substi-
imity of the two supply sources. There may also be. tute for water delivered into the house. The latter
differences in waiting times in the queue. Table A2 characteristic also limits the value of an expanded
provides no evidence. however, of a significant rela- standpipe system. Indeed, neither household resales
tionship between the demand for hydrant water and nor the hydrant program are long-term substitutes for
the time required to purchase and transport that an expanded piped water system. These policies
water. This counter-intuitive result may be due to the have eased supply problems for vendors and house-
form of the data, the specification of the regression holds alike in the interim but, especially considering
80 WORLD DEVELOPMENT

the value of time and effort, the consumer cost of five-fold after obtaining a connection, and the
water is substantially higher in either instance. monthly cost of the water and the connection install-
Until connections become more widespread, a ment would still sum to less than the average vendor
fundamental characteristic of the water sector in the bill. Hydrant customers face similar savings. The
areas of Jakarta with poor groundwater is that it is credit plans are little used, however. These calcula-
essentially private. Thus, public policies attempting tions also ignore both the Unofficial fees one must
to work within the framework of supply and demand pay in many instances to facilitate the connection
at least avoid many of the unintended consequences process and the necessary improvements to the inte-
of those which do not. Other obstacles remain, how- rior of the structure, for which no formal installment
ever. One of the more serious problems limiting the plans are available. In addition, several households
effectiveness of the deregulation is the widespread mentioned the difficulties associated with budgeting
ignorance of the legality of resales. Among those water expenses on a monthly rather than a daily
families who were aware such sales are legal, over basis. The policy implication is that fmancing a lump
28% bought some resold water. The purchase rate sum water investment is a complicated matter for the
was below 7% for households who did not know, poor, and simply having credit available is inade-
which may be partly explained by households who quate to the task. Alternative strategies should be
were told it was legal but were not sure. We would explored, including folding the connection fee into
expect increased demand for resold water if village the water bill somehow and considering more flexi-
and other community leaders become more involved ble-meaning more frequent-payment plans. The
in promoting the legality and availability of sales financial constraints keeping households from
from household connections. These efforts might obtaining piped connections that lower their costs,
take the form of neighborhood meetings, neighbor- and increasing their water use. should be studied
hood directories, and even community facilities to further.
encourage the practice of sales from house connec- A fmal caveat: While the importance of account-
tions. This form of community participation will ing for private market activity in water sector plan-
ensure that families have community support for the ning is an unmistakable implication of this work,
practice of buying from their neighbors, and that the care should be taken when generalizing beyond the
activity is clearly legal. It will also improve the qual- sample. The low-income areas of this city and others
ity of information regarding sources of water, and differ markedly in their physical and economic cir-
thereby of prices paid. cumstances, including the pressure available in the
Surprisingly perhaps, not all households who piped water system, the land tenure of residents, the
have the opportunity to connect do so, even when it level of organization among vendors, the size of
would save them money over time - as it would in water cans vendors use, the way hydrants distribute
most of the examples given here. The obstacle is water, the extent of in-house water connections, and
partly the connection fee of Rp 81,000 (S42), which the size of the alleys and pathways between homes.
is a large lump sum payment for highly marginalixed The basic lessons of market reform no doubt apply
families. Credit schemes exist that, on paper at least, equally well to other cities in other countries, but the
should all but eliminate this burden. PAM Jaya magnitude, character, and distribution of change will
allows the fee to be paid directly to them in three depend on local market structure. Future research
installments. The municipal bank offers a 12-month should review and assess the particular circum-
financing plan, requiring monthly payments of Rp stances of each area before advocating one kind of
7,000 or so. From Table 1, the average vendor cus- reform over another.
tomer could increase his familys water consumption

NOTES

1. See, e.g., Munashinghe (1990), Okun and Lauria (1990). Wood and Palmer-Jones (1990), Okun (1991),
(1991) and the overviews by The World Bank (1992) aad Whittiagtoa, Lauria aad Mu (1991), and The World Bank
The World Bank Water Demand Research Team (1993). Water Demsnd Research Team (1993).

2. The value of such infamation is d&ussed in some 4. Recent examples include Linn (1983) and Rasarda
detail by Whittington and Choe (1992). which contains a and Parnell (1993) on large cities, Schteingart (1989) on
systematic review of the literature on the vahration of non- Latin Amesice, and Marcussen (1990) and Jelhnek (1991)
health benefits of water sector improvements. on Jakarta. Exceptions include Trava Manxanilla, R.
Calleros and B. Rodriguez (1991) for border cities in
3. E.g., Saunders and Warford (1976), Briscoe and Mexico, Fass (1988) for Haiti, as discussed below, and
deFerranti (1988), Whittington, e? al. (1989). Briscoe, et al. Hardoy, Cairncross and Satterthwaite (1990).
WATER MARKETS AND MARKBTREFGRM 81

5. All dollar figures have been expressed in constant and some curection. l&se data are considered somewhat
1991 US$ terms, using the Consumer Price Index. more reliable than the coIleded income data for that reason,
which in any event were not reported for nearly one-third
6. Buro Pusat Statistik (1990). of the sample.

7. Yayasan Dian Desa (1990) and Shugart (1991). 14. Hydrants, vendors and co~ected households are all
potential resellers of water. For clarity, we will tend to
8. The exchange rate in July 1991 was approximately refer to connected households that resell as household
1,925 Rupiah to each US dollar. The rate structure was resellers.
revised upward in late 1991.
15. The decisioltmaking unit is the household, and the
9. The intent of an increasing block tariff is to both demand equations are thus estimated at the household level
encourage conservation and provide a cross-subsidy to low- rather than on a per-person basis. Household sixe is includ-
consumption users. It also severely restricts the role private ed as a control variable. Still, the composition of the family
homes can play as indirect suppliers of water to the pocr, clearly matters, with respect to both the demands for water
however, as the marginal supply price of water will rise by people of different ages and the availability of person at
significantly above that of other supplies with the amcunt different ages to collect water. Alternative specifications of
sold. In this case, purchasers of household supplied water the family configuration did not significantly affect the
would cross-subsidize connected households that do not price and time coefficients, however.
sell water, which in most situations are wealthier.
Whittington (1992) discusses these issues in detail. 16. See the studies cited by Briscoe, et al. (1990), Bahl
and Linn (1992), and Whittington and Choe (1992).
10. A case study of the Nortb Jakarta hydrant develop
ment program in late 1989 by Yayasan Dian Desa (1990) 17. The survey took place during the dry season.
also addressed many of these issues. Respondents were also asked about their consumption by
scurce during the rainy season, during which time the pro-
11. The average monthly net revenue of North Jakarta portion of households using rain water for drinking and
vendors in the survey results of Crane (1992) was Rp cooking was about 10 times higher and the proportion
230,000 in 1991, less any cart rental costs. lhis represents using rain water for bathing wss about twice as high, on
an average hourly wage of Rp 900 for the sample, which average, as during the dry season. Use of the other scurces
Lovei and Whittington (1993) indicate is two to three times did not vary much from one season to another.
the relevant average wage.
18. Pindyck and Rubinfeld (1992) contains a basic dis-
12. PAM Jaya Director General Announcement cussion of this apl~oach to the measurement of consumer
030/INSTRIPAM/IV/l990, April 21990. welfare.

13. The questionnaire requested expenditure data on indi- 19. Whittington. Mu and Roche (1990) is a recent exam-
vidual categories of goods (e.g., food, electricity, housing,) ple of an effort to calculate the value of time devoted to
and the monthly total, which allowed for cross-checking water collection.

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APPENDIX: THE DETERMINANTS OF HYDR ANT AND VENDOR SUPPLIED WATER USE

To measure the sensitivity of consumption to household errors. (Crane (1992) discusses related estimation and spec-
and market variables, particularly prices and water trans- iflcation issues applied to this model and these data.) The
port requirements, a simple behavioral model of water Bs are the parameters to be c&nated. Of psrt.ia~lar interest
demand was employed. The general specification has the are 6, and & which may be interpreted as the price and
form: income elasticities of demand, respectively. This model
was edmated by ordinary least squares methods separately
log q@= $ + 6,log pe + s, log y,+ l3&+ B& gszj + Q. for customers of vended water and of hydrant water, and
the results sre reported in Tables Al and A2.
where qti is the quantity of water purchased from source i Note that several statistical issues are left unresolved in
by household j, pu is the per unit price of water from source this approach. It would be useful to include the price of
i faced by household j, yj is the income of household j, rt+is water from other sources in the estimated equation, but
the time spent per week on collecting water from source i, these are not available except in those relatively few cases
dp is the distance to source i, 4 is a vector of household and where households purchase from more than one source. We
community characteristics expected to influence demand, do not observe the vendor price available to a household
and E is the errot term capturing data reporting and other who chooses not to buy vended water, for example.
WATER MARKEZS AND MARRET REFGRM 83

Table Al. DeterminrmtJ


ofvoldcdwater use Table A2. Detenninmrtsof hydrantwater use

Dependentvariable:Log of cubic meters Dependent variable: Log of cubic meters


of water plrchased from vendors per month of water purchased from hydrants per month
Independent variables E&mated standard Ewimamd Standard
coefficient error Independent variables coefficient crrac

Price per m3 (log) -0.48 0.141+ Price per ms Oog) -0.60 0.265t
Household monthly income 008) 0.03 0.190 Household monthly income (log) 0.12 0.362
Time spent coRectin8 W&X (log) -0.03 0.014t Tie necessary for each purchase -0.002 0.01
Distance to nearest hydrant (log) -O.ooOl 0.001 Distance to nearest hydrant (log) 0.001 0.002
Purchase from hydrant -0.012 0.193 Purchase from vendor -1.44 0.439*
Time to commute to work (minmes) -0.004 0.003 Time to commute (minutes) -0.01 0.011
Household sire 0.06 0.038 Household size 0.08 0.065
Age of head of household 0.01 0.010 Age cf head of household -0.04 0.016t
Years in house 0.01 0.007 Years in house -0.005 0.013
Tenant -0.02 0.172 Tenant 0.42 0.341
Floa area of house (in meters) 0.0004 0.001 Floor area of house (in meters) o.ooo2 0.005
Share toilet? (yes = 1) -0.19 0.148 Share toilet? (yes = 1) -0.1 0.386
Reservoir capacity 0.001 0.003t Reservoir capacity -O.).oooool o.OOo&?
Located in rural area -0.37 0.226 Rural location -0.482 0.530
R2 0.572 R* 0.763
N 101 N 43

*sign&ant at 1% *significant at 1%
tsigniticant at 5% ~significant at 5%

Simultaneity issues may also be important, as in the endo- one weeks water purchase decision. This is less true of
geneity of reservoir sire. Given the length of tenure in this households who have recently acquired their storage tank,
sample, this may not be a substantial problem The reser- and the issue should be carefully addressed in future
voir investment decision was certainly codetermined with research. lbe codetermination of source and quantity pur-
the expected need for water, but in many instances that wss chased is a separate and somewhat complex issue not
some years ago. Fcr all practical puposes. the size of the addressed here. See Mu, Whittington and Briscce (1990)
water storage facility can be considered exogenous to any and Altaf, et al. (1990) for empirical strategies.

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