1 Avaialbility of Documented People Onboarding process - Center & Customer
2 Revision (Version) and periodic Review of People Onboarding process- 3 Evidence of process being followed Artifacts Dated Next Action Remarks S No Check Points 1 % of People cleared UCF Assessement and playing the role against UCF 2 Customer wise UCF clearance % and compared against benchmark Artifacts Dated Next Action Remarks S No Check Points 1 Is there any plan for recruiting Niche Skills 2 Evidence of Followup with Resourcing Team and Plan Artifacts Dated Next Action Remarks S No Check Points 1 Do we have planning for resource rotation and backup identified 2 Does every asset used in ServiceNXT center has latest AV updated 3 Does every asset used in ServiceNXT center gets refreshed on EOL Artifacts Dated Next Action Remarks S No Check Points 1 Attrition Level within Delivery Center and how its against the GIS level 2 Review of Attrition Tracking and Action from Reviews Artifacts Dated Next Action Remarks S No Check Points 1 Is there any forward looking plan for recruiting Skills 2 Evidence of Followup with Resourcing Team and Plan Artifacts Dated Next Action Remarks S No Check Points 1 Is the Center conduct Team Bonding activities 2 Is the Center doing anything for motivation of resources 3 Evidence of above Artifacts Dated Next Action Remarks