S No Check Points

Avaialbility of Documented Onboarding process-Customer Specifc and for New Tower(if

1
any)
2 Revision (Version), Review and Sign-off on the agreed Onboarding process-
3 Evidence of process being followed
Artifacts Dated Next Action Remarks
S No Check Points
1 Avaialbility of Documented Shfit Process
2 Evidence of Shift Process being followed and effetiveness
Artifacts Dated Next Action Remarks
S No Check Points
1 Does every asset used in ServiceNXT center has latest OS
2 Does every asset used in ServiceNXT center has latest AV updated
3 Does every asset used in ServiceNXT center gets refreshed on EOL
Does every asset used in ServiceNXT center gets Sanitized on resoruce movement from
4
account
5 Does every asset used in ServiceNXT center are Software complaint
Artifacts Dated Next Action Remarks
S No Check Points
1 Details of Governane and Review Mechanism - Coverage
2 Action Tracking/MoM and Followup from Reviews
Artifacts Dated Next Action Remarks