Beruflich Dokumente
Kultur Dokumente
1 Index
3 Consolidate
4 Reports
5 Report Samples
6 Wintel Parameters
10 Oracle Parameters
12 MySQL
13 PostgreSQL
14 Security
15 Network
Signature
EMS Engineer
Name:
Signature:
Date:
SOLUTION ARCHITECTURE
GIS Engineer
Name:
Signature:
Date:
Index/Sum
Signature
EMS Engineer
Name:
Signature:
Date:
Index/Summary
GIS Engineer
Name:
Signature:
Date:
List of the Reports (Y/N) Remarks
S.No
1
2
3
4
5
6
7
8
9
10
11
12
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
8
9
10
11
12
13
14
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
10
11
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
6
7
8
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
8
9
10
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
8
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
8
9
10
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
Signature
EMS Engineer
Name:
Signature:
Date:
S.No
1
2
3
4
5
6
7
Signature
EMS Engineer
Name:
Signature:
Date:
* Additional reports might need to be added after the KAP as per customer requirement
Report Name
Call dump and dashboard - Daily report for Wintel Server.
Disk Space Report of FTP and File Server.
CPU Percent Busy
Top Disk Busy
File System Utilization
Top Physical Memory Utilization
Top Network Busy System
Monthly Server Uptime Report
High Call Server Trent Report
Server Hardware Incident Report
Server Incident SLA Exception Report
Server Network Traffic Summary Report
Engineer
:
ture:
Report Name
Call dump and dashboard - Daily report for Wintel Server.
Call dump and dashboard - Daily report for unix Server.
Disk Utilization
CPU Utilization
File System Utilization
Memory Utilization
Swap Utilization
Monthly Server Uptime Report
Error in Log Files
Critical Services Alert
Server Hardware Incident Report
Cluster Failover report
Server Incident SLA Exception Report
Server Network Traffic Summary Report
Engineer
:
ture:
Report Name
Call dump and dashboard - Daily report for Wintel Server.
Call dump and dashboard - Daily report for unix Server.
Disk Utilization
CPU Utilization
File System Utilization
Memory Utilization
Swap Utilization
Monthly Server Uptime Report
Error in Log Files
Critical Services Alert
Server Hardware Incident Report
Cluster Failover report
Server Incident SLA Exception Report
Server Network Traffic Summary Report
Engineer
:
ture:
Report Name
Oracle Logons
Engineer
:
ture:
Report Name
MS SQL Databsesize
MS SQL Sessions
MS SQL Transactions
Engineer
:
ture:
Report Name
Database Size
Database Availibility:
- Master
- Slave
Query Cache hit ratio.
Key Cache hit ratio.
InnoDB buffer pool Cache hit ratio.
Trend of Temp Table on disk.
Table Cache Utilization.
% of free space on data file device.
Thread Cache Utilization Report.
Incident SLA exception report.
Engineer
:
ture:
Report Name
Database Size
Database Availibility
Tablespace Size
Incident SLA Exception Report
% of free space on Tablespace Drive
Engineer
:
ture:
Report Name
Daily Backup Status Report
Incident SLA Exception Report
Backup Application uptime
Engineer
:
ture:
Report Name
Storage Up time Report
Storage Utilization report
Performance Summary
Engineer
:
ture:
Report Name
Call dump and dashboard - Daily report for Network devices
Device Availabity reports
Memory util Report
CPU Util Reports
Link Uptime Reports
Link Bandwidth Util Report
Interface/ port Availability Report
Engineer
:
ture:
Description
Call dump and dashboard - Daily report for Security devices
Device Availabity reports
Memory util Report
CPU Util Reports
Reports of respective native tools
Engineer
:
ture:
Report Name
Monthly Server Uptime Report
Messaging Incident SLA Exception Report
Mailbox Size trend report
Folder Usage Trends
Top Mailboxes.
Transaction Logs
Inactive Mailboxes
Mailbox store stats
Mailbox Summery
Engineer
:
ture:
Report Name
Middleware Server Availability Report
Application Availability report
Middleware Incident SLA Exception Report
thread pool usage trend report
JVM usage trend report
Connection pool usage trend report
Transactions trend report
Web application session report
EJB invocation reports
Health reports for all application servers based on response time
Engineer
:
ture:
Report Name
Lotus Server Availability Report
Lotus Server Availability Index report
Call Analysis Report
Lotus Server Uptime Report
Port Queue Analysis Report
Lotus Incident SLA Exception Report
Engineer
:
ture:
Messa
Report Name
Messaging Incident SLA Exception Report
SMTP Mail Trafiic
User ID Creation Deletion & Tranfer
User ID Reconcilliation
Top Ten Users
Messaging Server Uptime Report
Mail store stats
Mailbox Summery
Engineer
:
ture:
ditional reports might need to be added after the KAP as per customer requirement
Reports
Wintel Server
Description Frequency
Daily
Daily
Daily
Daily
Daily
Daily
Daily
Monthly
Quarterly
Monthly
Weekly
Daily
GIS Engineer
Name:
Signature:
Date:
Linux Server
Description Frequency
Daily
Daily
Daily
Daily
Daily
Daily
Monthly
Quarterly
Daily
Monthly
Monthly
Weekly
GIS Engineer
Name:
Signature:
Date:
Sun Server
Description Frequency
Daily
GIS Engineer
Name:
Signature:
Date:
Oracle DB
Description Frequency
This report shows the number of current user logons per Daily
instance. Data was collected periodically throughout the day.
This below report shows, which the current percentage of
buffer cache reads to physical, reads off the all Databases in a Monthly
Report.
GIS Engineer
Name:
Signature:
Date:
SQL Server DB
Description Frequency
This report shows SQL Server physical I/O (reads plus writes)
by instance by day for the instances with the most physical I/O
during the reporting interval.
This report shows the number of total connections for MS SQL
Server instances.
GIS Engineer
Name:
Signature:
Date:
MySQL
Description Frequency
Weekly
Weekly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
GIS Engineer
Name:
Signature:
Date:
PostgreSQL
Description Frequency
Weekly
Weekly
Monthly
Daily
Monthly
GIS Engineer
Name:
Signature:
Date:
Backup
Description Frequency
Daily
Monthly
Monthly
GIS Engineer
Name:
Signature:
Date:
Storage Reports
Description Frequency
Daily
Monthly
Monthly
GIS Engineer
Name:
Signature:
Date:
Network Reports
Description Frequency
Daily/Weekly/Monthly
IP Availability of the Network device Daily/Weekly/Monthly
Memory Utilisation performance report Daily/Weekly/Monthly
CPU Utilisation performance report Daily/Weekly/Monthly
Link Utilisation performance report Daily/Weekly/Monthly
Bandwidth Utilisation performance report Daily/Weekly/Monthly
Interface availability report Daily/Weekly/Monthly
GIS Engineer
Name:
Signature:
Date:
Security Reports
Description Frequency
Daily/Weekly/Monthly
IP Availability of the security device Daily/Weekly/Monthly
Memory Utilisation performance report Daily/Weekly/Monthly
CPU Utilisation performance report Daily/Weekly/Monthly
Native reports Daily/Weekly/Monthly
GIS Engineer
Name:
Signature:
Date:
Messaging - Exchange
Description Frequency
Monthly
Daily
Weekly
Monthly
Monthly
Monthly
Weekly
Monthly
Details summery for mailbox usage. Summery of each mailbox
Monthly
use, no of mails in a mailbox per month
GIS Engineer
Name:
Signature:
Date:
Middleware
Description Frequency
Monthly
Monthly
Monthly
Weekly
Weekly
Weekly
Weekly
Weekly
Weekly
Weekly
GIS Engineer
Name:
Signature:
Date:
Lotus
Description Frequency
Monthly
Monthly
Monthly
Monthly
Monthly
Monthly
GIS Engineer
Name:
Signature:
Date:
GIS Engineer
Name:
Signature:
Date:
Manual/ Automated Configured (Y/N) Remarks
Automated
Manual
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Manual
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
Automated
OS Reports
Database Reports
Availability Details
Availability Histogram
Exchange Report
Websphere Report
Signature
EMS Engineer GIS Engineer
Name: Name:
Signature: Signature:
Date: Date:
SAMPLES
eports
se Reports
ge Report
ere Report
IS Engineer
S.No Parameters Monitored Warning Threshold
1 Availability Un-Reachable
2 CPU Utilization 75%
3 Memory Utilization 75%
4 Application Log Monitering Warning
5 System Log Monitering Warning
6 Disk Space 75%
7 Services Down
8 Event Log Monitoring Error
Event log file size
Luminescence (in Lux) )
ftp server monitoring
Process Monitor
Server Temperature Monitor
Microsoft Firewall
Microsoft ISA Server Control
9 ISA Microsoft ISA Server Job Scheduler
Microsoft ISA Server Storage
Net Logon
OracleServiceSID
10 Oracle service Oracle Listener Service
BlackBerry Alert
BlackBerry Attachment Service
BlackBerry Controller
BlackBerry Dispatcher
11 Blackberry Server
BlackBerry MDS Connection Service
BlackBerry Policy Service
BlackBerry Router
BlackBerry Synchronization Service
Signature
EMS Engineer
Name:
Signature:
Date:
WINTEL PARAMETERS
Service App.Name
RpcSs
lanmanworkstation
RpcSs
Dnscache
lanmanworkstation
Netlogon
W32Time
RpcSs
DNS
lanmanworkstation
Dfs
lanmanserver
Netlogon
NtFrs
kdc
W32Time
DNS
dhcp
ClusSvc
IISADMIN
TermServices
fwsrv
isactrl
isasched
ISASTG
Netlogon
OracleServiceSID
Oracle Listener Service
WINTEL PARAMETERS
Description
Server Availability
CPU Utilization
Memory Utilization
Application Log Monitering
System Log Monitering
Space availability in the Disk
Critical service monitoring
Error Events monitoring
GIS Engineer
Name:
Signature:
Date:
Remarks
4 MSExchangeIS\RPC Operations/sec
MSExchangeTransport Queues
8
( Total)\Active Mailbox Delivery Queue Length
MSExchangeTransport Queues
9
( Total)\Active Remote Delivery Queue Length
MSExchangeTransport Queues
11
( Total)\Submission Queue Length
12 MSExchange OWA\Failed Requests /Sec
14 Services
1 Exchange 2007
1 Exchange 2007
2 Exchange 2007
3 Exchange 2007
4 Exchange 2007
* Also need to monitor OS level services
Signature
EMS Engineer
Name:
Signature:
Date:
Server Roles
All Servers
Mailbox Server
Mailbox Server
Mailbox Server
Mailbox Server
Mailbox Server
Mailbox Server
CAS Server
Mailbox Server
Role
Exchange HUB
Warning Threshold
80
80
N/A
250
250
N/A
250
250
250
N/A
N/A
UP/Down
Netlogon
Workstation
Server
DNS Client
IIS Admin Service
Microsoft Exchange Active Directory Topology Service
Microsoft Exchange Anti-spam Update
Microsoft Exchange EdgeSync
Microsoft Exchange Monitoring
Microsoft Exchange Transport
World Wide Web Publishing Service
Microsoft Exchange Transport Log Search
Netlogon
Workstation
Server
DNS Client
IIS Admin Service
Microsoft Exchange Active Directory Topology Service
Microsoft Exchange File Distribution
Microsoft Exchange IMAP4
Microsoft Exchange Monitoring
Microsoft Exchange POP3
World Wide Web Publishing Service
Microsoft Exchange Service Host
Netlogon
Workstation
Server
DNS Client
Cluster Service
Microsoft Exchange Active Directory Topology Service
Microsoft Exchange Information Store
Microsoft Exchange Mailbox Assistants
Microsoft Exchange Mail Submission
Microsoft Exchange Monitoring
Microsoft Exchange Replication Service
Microsoft Exchange System Attendant
Microsoft Exchange Search Indexer
Microsoft Exchange Service Host
Microsoft Exchange Transport Log Search
Microsoft Search (Exchange)
World Wide Web Publishing Service
2007 PARAMETERS
Critical Threshold
90
90
N/A
300
300
N/A
300
300
10
300
N/A
N/A
UP/Down
Netlogon
lanmanworkstation
lanmanserver
Dnscache
IISADMIN
MSExchangeADTopology
MSExchangeAntispamUpdate
MSExchangeEdgeSync
MSExchangeMonitoring
MSExchangeTransport
MSExchangeTransportLogSearch
Netlogon
lanmanworkstation
lanmanserver
Dnscache
IISADMIN
MSExchangeADTopology
MSExchangeFDS
MSExchangeImap4
MSExchangeMonitoring
MSExchangePop3
MSExchangeServiceHost
Netlogon
lanmanworkstation
lanmanserver
Dnscache
ClusSvc
MSExchangeADTopology
MSExchangeIS
MSExchangeMailboxAssistants
MSExchangeMailSubmission
MSExchangeMonitoring
MSExchangeRepl
MSExchangeSA
MSExchangeSearch
MSExchangeServiceHost
MSExchangeTransportLogSearch
msftesql-Exchange
GIS Engineer
Name:
Signature:
Date:
Polling Intervel
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
15Mins
Description
Indicates the number of RPC packets in the past 1024 that have
latencies that are longer than two seconds
Displays the current number of subGISted messages that are not yet
processed by transport.
Displays the number of items waiting to move from the SMTP queue to
the mailbox store.
3 MSExchangeIS\RPC Operations/sec
4 MSExchangeIS\RPC Averaged Latency
1 Exchange 2003
Signature
EMS Engineer
Name:
Signature:
Date:
EXCHANGE 20
512 MB 256 MB
80 90
N/A N/A
80 ms 90 ms
2/Sec 5/Sec
Down
Polling Interval
15 Min
15 Min
15 Min
15 Min
GIS Engineer
Name:
Signature:
Date:
PARAMETERS
Description
Indicates the number of MAPI RPC requests currently being
serviced by the Microsoft Exchange Information Store service.
It reports the no of RPC request being serviced by the Information store
Indicates the current number of RPC operations that are subGISted
to the Information Store each second.
It reports the latency of remote procedure calls that are serviced by information store
Indicates the number of RPC packets in the past 1024 that have
latencies that are longer than two seconds.
Critical service monitoring
Complaince-Yes/Partially/NO
Remarks (Partially & No are NC)
S.No Parameters Monitored Warning Threshold
1 Availability Un-Reachable
2 CPU Utilization 70%
3 Memory Utilization 75%
4 Log File Monitoring 75%
5 Disk Utilisation 75%
6 Services DOWN
Linux Alone
1 Common Servies
(os releted Services)
2 Linux Cluster
NIS
4 Linux
4 Linux
5 Linux DNS
6 Linux DHCP
Sqiud
8 Linux
9 Linux oracle
Signature
EMS Engineer
Name:
Signature:
Date:
Critical Threshold Polling Intervel
Un-Reachable 10 Min
90% 15 Min
90% 15 Min
90% 15 Min
90% 15 Min
DOWN 10 Min
Linux
To be monitor services
syslogd
ntpd
sshd
automountd
crond
Xinetd
clvmd
rgmanager
cman
portmap
ypserv
ypbind
ypxfrd
named
dhcpd
lvm
squid
ora_lgwr_*
ora_dbw*_*
ora_pmon_*
ora_smon_*
tnslsnr
ora_arc*_*
Remarks
Server Availability
CPU Utilization
Memory Utilization
Monitoring the Success or Failure of any job done.
Space availability in the Disk
Critical service monitoring
S.no
3
4
9
LINUX SOLARIS AIX HPUX PARAMETERS
Complaince-Yes/Partially/NO
(Partially & No are NC)
Solaris Alone
Common Servies
( os releted services)
Solaris DNS
Solaris DHCP
Solaris Sqiud
Solaris oracle
GIS Engineer
Name:
Signature:
Date:
X SOLARIS AIX HPUX PARAMETERS
To be monitor services
/usr/lib/sysevent/syseventd
/usr/sbin/mdmonitord
/usr/lib/ssh/sshd
/usr/sbin/syslogd
/usr/lib/inet/xntpd
zshed
zoneadmd
zshed
zoneadmd
/usr/cluster/lib/sc/clexecd
/usr/cluster/lib/sc/failfastd
/usr/cluster/lib/sc/rgmd
/usr/cluster/lib/sc/scdpmd
/usr/cluster/lib/sc/rtreg_proxy_serverd
ypserv
ypbind
statd
ypxfrd
named
dhcpd
mdmonitord
rpc.metd
rpc.metadd
squid
ora_lgwr_*ora_dbw*_*
ora_pmon_*
ora_smon_*
tnslsnr
ora_arc*_*
Critical Services for AIX
syslogd
AIX Alone
1 ( os releted Common Servies ntpd
services)
automountd
crond
inetd
ora_lgwr_*
ora_dbw*_*
ora_pmon_*
ora_smon_*
tnslsnr
8 AIX oracle ora_arc*_*
Critical Services for HP-UX
syslogd
HP-UNIX Alone
1 (os releted Common Servies ntpd
services)
automountd
crond
inetd
ypserv
4 HP-UNIX NIS
ypbind
ypxfrd
8 No of Invalid objects
11 Tablespace Offline/Online
12 Index unusable
Listener Log
Sno TNS-#
1 TNS-%
2 error
EMS Engineer
Name:
Signature:
Date:
ORACLE PARAMETERS
Down Down
Down Down
>0 >0
8 10
>0 >0
Offline Offline
>0 >0
>0 >0
4.5MB 5MB
>0 >0
Down Down
shutdown,error,offlin
shutdown,error,offline
e
Alert Log
Description
All ORA-error Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
Keyword for search
ener Log
Description
Listener errors
All error keyword
Signature
PARAMETERS
Background Process
ora_lgwr_*
ora_dbw*_*
ora_reco_*
ora_dbw*_*
ora_pmon_*
ora_smon_*
ora_ckpt_*
ora_cjq*_*
ora_arc*_*
tnslsnr
ora_lmon*_* RAC Specific Background Process
ora_lck*_* RAC Specific Background Process
ora_lmd*_* RAC Specific Background Process
crsd RAC Specific Background Process
Signature
GIS Engineer
Name:
Signature:
Date:
Complaince-Yes/Partially/NO
Remarks
(Partially & No are NC)
all tablespaces
8 SQLServer:Databases -- Transactions/sec
9 SQLServer:Locks-Number of Deadlocks/sec
10 SQLServer:General Statistics-Logins/sec
Signature
EMS Engineer
Name:
Signature:
Date:
SQL SERVER PARAMETERS
90% 80% 1 hr
2 4 15 Min
10/Sec 15/Sec 1 hr
150/Sec 200/Sec 1 hr
2 4 15 Min
QL
GIS Engineer
Name:
Signature:
Date:
Description Remarks
This counter monitor % Processor Time shows a SUM of all the
processors for SQL Server instance.
This counter monitors the ratio between cache hits and lookups.
A rate of 90 percent or higher is desirable. Add more memory until the
value is
consistently greater than 90 percent, indicating that more than 90
percent of all requests for data were satisfied
This counter monitors the current number of lock blocks in use on the
server.
This counter is refreshed periodically. A lock block represents an
individual locked resource, such as a table, page, or row.
Number of unrestricted full scans per second. These can be either base-
table or full-index scans.
Explanation:-
This parameters value is stored in the inside the Database itself for per
second. We are checking in every 1 hour using tool the last 1 hour o
1. Error 1. Error
3. ended 3. ended
4. [WARNING]
1 MySQL 1
2
Signature
EMS Engineer
Name:
Signature:
Date:
MySQL PARAMETERS
Polling Interval
15 min
15 min
4 hr
4 hr
1day
15 min
1hour
15m
Processes
/usr/bin/mysqld_safe
--datadir=<data dir path>
--pid-file=<pid file path>
/usr/sbin/mysqld
--basedir=/
--datadir=<data dir path>
--user=mysql --pid-
file=<pid file path> --skip-
external-locking
GIS Engineer
Name:
Signature:
Date:
MySQL PARAMETERS
Description
The Query cache hit ratio indicates for high value that queries in cache are being
reused by other threads; a low rate shows either not enough memory allocated to
query cache or identical queries are not repeatedly issued to the server.
The innodb buffer pool ratio indicates the current ratio of cache hits to total requests,
essentially the probability that a data block will be in-memory on a subsequent block
re-read. A correctly tuned pool can significantly improve overall performance.
This counter monitor size of the Error log file. If Error log size is more database will
take more time to read the alert log.
This counter monitor the free space available in Data file destination partition.
Remarks
Complaince-Yes/Partially/NO
(Partially & No are NC)
S.No. DB Monitoring Parameters Warning -Threshold Critical -Threshold
Signature
EMS Engineer
Name:
Signature:
Date:
PostgreSQL PARAMETERS
Polling Interval
10 Mins
15 Mins
Processes
postgres
postgres: logger process
postgres: writer process
postgres: stats collector proces
GIS Engineer
Name:
Signature:
Date:
PostgreSQL PARAMETERS
Description
Monitoring - Warning
SL No Parameters Monitored
Threshold
Firewalls/SMTP Gateway/Web Proxy/AAA Server/Security Analyser/IPS/IDS
1 Availability N.A
2 Memory Util 60
3 CPU Utilization 60
4 Interface status NA
* Apart from this all the native tools parameneters needs to be configured
Signature
EMS Engineer
Name:
Signature:
Date:
SECURITY PARAMETERS
Signature
GIS Engineer
Name:
Signature:
Date:
Complaince-Yes/Partially/NO
Remarks (Partially & No are NC)
SL No Parameters Monitored
1 Availability
2 Memory Util
3 CPU Utilization
4 Interface Status
7 Packet Drops
Sw
1 Availability
2 Memory Util
3 CPU Utilization
1 Availability
EMS Engineer
Name:
Signature:
Date:
NETWORK PARAMETERS
Routers
60 75
60 75
60% 75%
0.50% 1%
0.50% 1%
60 75
60 75
Signature
AMETERS
Monitoring Polling
Description
Interval
Points
5 Min IP Availability
GIS Engineer
Name:
Signature:
Date:
Remarks
1
Backup
2
* Apart from this all the native tools parameneters needs to be integrated
Signature
EMS Engineer
Name:
Signature:
Date:
BACKUP PARAMETERS
15 Mins
15 Mins
Service Name
GIS Engineer
Name:
Signature:
Date:
KUP PARAMETERS
Description
Complaince-Yes/Partially/NO
(Partially & No are NC)
S.No. Monitoring Parameters Warning -Threshold
2 Utilization (%)
3 Queue Length
Total Bandwidth
5
(MB/s)
Total Throughput
6
(I/O/sec)
7 Utilization (%)
8 Queue Length
Total Bandwidth
10
(MB/s)
Total Throughput
11
(I/O/sec)
12 Utilization (%)
13 Queue Length
14 Response Time (ms)
Total Bandwidth
15
(MB/s)
Total Throughput
16
(I/O/sec)
* Need to check with tools team how it's going to monitor using SNMP/Native tool integration
Signature
EMS Engineer
Name:
Signature:
Date:
* Monitoring parameters and threshold valuse specified are default and purely depends on customer set
STORAGE PARAMETERS
Down 5 Min
SP Performance Char
DISK Performance Ch
using SNMP/Native tool integration
GIS Engineer
Name:
Signature:
Date:
Description
SP Performance Charecterstics
7 Services Down
>1000( Based on
15 web application sessions
application usgae)
Signature
EMS Engineer
Name:
Signature:
Date:
* Monitoring parameters and threshold valuse specified are default and purely depends on customer setup.
MIDDLEWARE PARAMETER
Unreachable 10 Min
0.85 15 Min
0.85 15 Min
Critical 15 min
Critical 15 min
0.85 15 Min
Down 15 Min
Error 10 Min
0.85 10 Min
0.85 10 Min
>25 15 Min
>2000 10 mins
GIS Engineer
Name:
Signature:
Date:
Description
Server Availability
server instance
Monitor the heap free percentage size, lookup the cache size
Complaince-Yes/Partially/NO
Remarks
(Partially & No are NC)
Domino Services
Sl.No.
Signature
EMS Engineer
Name:
Signature:
Date:
LOTUS PARAMETER
<10 10 mins
>100 10 mins
>350 10 mins
Down 10 mins
Any 10 mins
Any 10 mins
Domino Services
Service Name
nserver
nreplica
nrouter
Amgr
Calcon
Collector
smtp
pop3
adminp
GIS Engineer
Name:
Signature:
Date:
RAMETER
Description
No of dead mail
No of pending mail
Checking domino services
3 Messages SubGISted/sec
6 Background Process
Messaging Server Disk Capacity ( MT Store Server ) Message Store
7 Partition
8 Message Queue Performance
9 Message Queue Availibility
Critical Servic
Signature
EMS Engineer
Name:
Signature:
Date:
Reports f
* Monitoring parameters and threshold valuse specified are default and purely depends on customer setu
Warning Threshold
250
250
N/A
250
N/A
UP/Down
10 GB
NA
NA
Service Name
Report Type
SMTP Mail Trafiic
User ID Creation Deletion & Tranfer
User ID Reconcilliation
Top Ten Users
Messaging Server Uptime Report
Critical Threshold
300
300
N/A
300
N/A
UP/Down
5GB
Sun Messaging
Description
Messaging
Description
Report of Weekly or Daily Mail Traffic
Monthly Report of User ID Creation and Deletion Report and Transfer
Reconciliation of User ID's with HR Data
Top Ten Users which are generating mail traffic
Uptime Report of all the Messaging Servers and LDAP Server
ING
15Mins
15Mins
15Mins
GIS Engineer
Name:
Signature:
Date:
Remarks
Complaince-Yes/Partially/NO
(Partially & No are NC)