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DEFINITION
Internet Scam is a general way to define the different types of fraud that consumers
face when using the Internet. Scammers use technical tools or 'social engineering'
techniques to compromise consumer's personal information with different objectives,
but normally with the intention of get consumer's money.
EXAMPLES
When using the Internet you should bear in mind that the Internet is no different from
other fields of life. When ridding a bicycle, driving a car or even walking on the street,
we are all exposed to risks. To start protecting ourselves on the Internet we have to
realize that total security does not exist.
A. Technical vulnerabilities - threats related to the use of your computer and the
use of Internet. This is the case of computer viruses but also includes vulnerabilites
related to the exchange of external removable dispositive like USB or hard drive
memories, or even power cuts.
There are no excuses for not having an antivirus, a firewall or an anti-spy. When you
surf the Internet without any protection you are exposed. There are many
organizations which offer quality software free of charge, e.g. Spanish Oficina del
Seguridad del Internauta and others:
Personal Firewalls
Zone Alarm
Antivirus as product:
Malwarebutes' Anti-Malware
Virus Total
G-lock SpamCombat
SPAMfighter
Spaminhilator
Mailinator
Anti-Spy software
Ad-Aware Free
Spybot S&D
Windows Defender
B. "Social engineering" - threats not related to technical issues but to the ability of
the scammer to cheat consumers by mean of tricks. It is also related to a responsible
- informed - use of the Internet by consumers.
This is the best advice to have in mind when surfing the Internet. Consumer
protection agencies around the world, co-operating within the ICPEN network, are
working to educate consumers in a responsible use of the Internet. Nevertheless, you
as consumer are the best "firewall" against fraudsters and scammers.