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COURSE INFORMATION
PROGRAMME : INSURANCE
YEAR/SEMESTER : 1 SEMESTER 2
PREREQUISITE : -
CORE REQUISITE : -
COURSE OUTCOMES
COURSE DESCRIPTION
The person who is competent in this course shall be able to provide competence underwriting administration personnel
to ensure client satisfaction in accordance with Insurance Act 1963 and Takaful Act 1984. The trainee will be able to check
proposal form, prepare motor policy quotation and generate cover note for client.
PROGRAMME : INSURANCE
CONTACT
CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA
HOUR
12 HOURS 1. DETERMINE CLIENT 1.1 Identify owner and vehicle 1.1.1 Define owner and vehicle information
(2 WEEKS) COMPLETED PROPOSAL information related according to standard policy motor
FORM insurance.
1.2 Identify agent code and 1.2.1 State agent code and name according
name. to insurer
PROGRAMME : INSURANCE
CONTACT
CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA
HOUR
18 HOURS 2. DETERMINE 2.1 Identify vehicle information 2.1.1 Define types of vehicle and year of
( 3 WEEKS) COMPLETENESS OF completeness.. manufacture based on grant.
INFORMATION
2.1.2 Define vehicle value according to
market
PROGRAMME : INSURANCE
CONTACT
HOUR CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA
Last Edited Okt 2016
Module Page 5/7 Document Page 5
Oktober Edition 2016
18 HOURS 3. CREATE MOTOR POLICY 3.1 Plan policy quotation 3.1.1 Identify policy quotation based on
(3 WEEKS) QUOTATION standard motor insurance.
PROGRAMME : INSURANCE
CONTACT
CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA
HOUR
18 HOURS 4. DETERMINE PAYMENT 4.1. Identify information of payment. 4.1.1. Define method of payment according to
(3 WEEKS) FROM CLIENT Standard of Procedure.
PROGRAMME : INSURANCE
Last Edited Okt 2016
Module Page 7/7 Document Page 7
Oktober Edition 2016
CONTACT
CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA
HOUR
18 HOURS 5. CREATE COVER NOTE 5.1 Identify sanction rating from 5.1.1 Define sanction rating from authority
(3 WEEKS) authority limit limit according to insurance standard.
5.2 Identify vehicle details 5.2.1 Define vehicle details according to JPJ
according record
to JPJ record
5.3.1 Explain to client for any discrepancy
5.3 Verify to client for any according to Policy.
discrepancy
5.4.1 Make cover note to client.
5.4 Plan cover note for client.
5.4.2 Deliver cover note to client.