User manual - LX

User manual -LX Page 1

MAKING CALLS

INTERNAL CALLS
When you lift the hand set, you shall hear internal dial tone, then:
Dial extension number
Extension numbers are 100 onwards.

EXTERNAL CALLS
You can get a free out side line in rotation by dialing 0.to make an outside call:
Dial 0
Wait for trunk dial tone
Dial the required external number
If you need to dial out through a particular line
Dial trunk access code (600,601,602 to 6xx)
Wait for trunk dial tone
Dial the required external number
Instead of getting trunk dial tone if you get busy tone it indicates that your extn has not
allowed out side dialing or your extn is locked or the junction line is busy.

INCOMING TRUNK LINE HUNTING

The system can be programmed to ring for trunk lines directly on the subscriber telephones
in different patterns.

A) LINEAR RINGING
In this mode always the first extn of the hunting group rings. if the first is busy then second
extn rings. You can keep maximum 4 extn in a hunting group.

B) CIRCULAR RINGING
In this mode incoming calls shall ring on ACD manner. It means first incoming shall ring on
first extn of the hunting group.The second incoming shall ring on second extn of the hunting
group even if the first extn is free. The third incoming shall ring on third extn even if first &
second extns are free. By virtue of this the calls shall be equally distributed among all
operators automatically.

C) ROUND ROBIN RINGING

The incoming call shall land directly on first extn.if unanswered or the first extn is busy then
it shall jump to the next extn programmed in the group. Maximum 4 extn can be
programmed to ring in a cyclic manner for each junction.

D) SIMULTANEOUS RINGING
In this mode, on an incoming call all extns of the group shall ring simultaneously.

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EXTN /JUNCTION IN/OUT OF SERVICE
You can make any extension or junction in or out of service as and when required. To do
so refer to programming guide.

CALL TRANSFER
When you are in conversation with internal or external and wish to transfer the call to
another extension:
HF
You shall get dial tone
Dial the desired extension number where you wish to transfer the call.
Wait for extension to answer
Hang up.
The call is now transferred to the desired extension. in case the called extension does not
answer within 40 secs. the call shall revert back to you.

CONFERENCE

A) INTERNAL:
When you are talking to any extn and wish to make conference with some other extn.
HF & dial the desired extn number
When the extn answers announce the conference call and
HF & dial 80*
The three party conferece is established. If you wish to add one more extn in this
conference call,
HF & dial the desired extn number
When the extn answers announce the conference,
HF & dial 80*
The four party conference is established. You can have maximum 7 party internal
conferences.

B) EXTERNAL:
When you are talking to a junction line and wish to bring an extn in conference,
HF & dial the desired extn number to be added for conference.
The out side party goes on hold & gets music.
Wait for the extn to respond and announce the conference,
HF & dial 80*
A three party conference is established.
Note:You can add some more extn to this conference call,
To add another extn in this conference call,
HF & dial the desired extn number to be added for conference.
The out side party goes on hold & gets music.
Wait for the extn to respond and announce the conference,
HF & dial 80*
A four party conference is established.

OR

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When you are talking to an external line and wish to conference with another external line,
HF & dial 0 or 600/601 or global number to make out side call
When out side party answers,
HF & dial 80*
If you get out side number busy,
Dial HF & 80##
You shall be connected with first call, again
HF & dial 0 or 600/601 or global number to make out side call
The three party conference is established.
If you wish to add one more external party in this conference call,
HF & dial 0 or 600/601 or global number to make another out side call,
When out side party answers,
HF & dial 80*
The four party conference is established. Maximum three party conference are allowed on
analogue lines where as you can have 7 party conference on a PRI line.

UNSUPERVISED CONFERENCE
An external call can be transferred to another external number to establish an unsupervised
conference with out any internal extension in picture. To make a conference:
When in conversation with 1st junction
HF & make another external call
When external party answers
Hang up
You are now out of speech mode, and the two junctions can continue talking. A warning
beep is given after every 60 secs wherein they can extend the call by dialing *.
To disconnect
Dial #

CALL PICK UP

INTERNAL CALL PICK-UP

If any extn is ringing for an internal call, to answer it from your non-ringing phone,
Dial 8# xxx
Where xxx is the extn number of the ringing phone.

COMMON CALL PICK-UP

If any other extn in the same pick-up group is ringing, to pick up it from your extension
Dial 8*

PERSONAL MEMORY BANK

Personal dialing allows you to dial out side numbers using only 3 digits instead of dialing
full number. Each extn can store maximum 10 telephone numbers in the personal memory
bank. To call any number in personal memory bank, To use personal memory dialing you
must have the dialing rights.

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To dial a number from personal memory bank
Lift the handset, hear dial tone
Dial 81 x
Where x=location number 0~9

Number stored is the memory will be dialed automatically.

Storage of telephone numbers

To store an outside number
Lift hand set, hear dial tone, dial
Dial 81# X TK N #
Hang up

Where X = location number from 0 to 9

TK= Trunk number (600,601)/Trunk group number (800~809)
N = Telephone number
Note: You can not program 0 as trunk number

GLOBAL MEMORY BANK

Apart from the personal memory bank there is a global memory bank of 1000 numbers
which can be used by all the extensions even if they dont have dialing rights. The global
memory bank numbers can be stored by system programming. You can dial the external
telephone numbers stored in the global memory bank by just dialing a 4-digit code. Further,
global memory bank can be restricted on (row100 numbers)basis from row 0 (7000) to row
9 (7999).for storing of numbers in global bank refer programming guide.

To dial numbers stored in global memory

Lift the handset, hear dial tone
Dial 7xxx
Where xxx= 000 to 999
The number stored in memory bank is dialed automatically.

AUTO CALL BACK

AUTO CALL BACK ON INTERNAL LINES

If you dial any extn and get busy tone, to request a ring back
Dial HF & 825
Hang up
As soon as the called extn becomes free, your phone will ring. Pick up the phone. the extn
you called will then ring, and when the extn answers, you will be connected.

AUTO CALL BACK ON TRUNK LINES

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If you get out side line busy when dial 0 or 600,601.. or 800,meaning no out side line is
available, to request a call back:
Dial HF& 825

CLI BASED ROUTING

This feature allows incoming calls to land directly on desired extn with out any operator
assistance. Total 10 external numbers can be programmed in the system to land on 10
different extns. Whenever there is an incoming call, the system shall search with in the
programmed external numbers. If the incoming number matches with any of these
programmed external numbers, it shall then check for extn number programmed against
that external number and accordingly rings the extn directly.
To programme CLI based routing refer programming manual.

LEAST COST ROUTING

This feature allows you to assign selected numbers to be dial out through selected trunks.
You can save total 8 telephone numbers to be dialed through different trunks/trunk groups.
To make an out side call dial,
0 then telephone number
To create LCR table refer programming manual.
This feature shall not work if the trunk line selected by direct access code.

REDIAL EXTERNAL
You can repeatedly dial the last number dialed on the trunk, without dialing the complete
number again. To do so, dial
*
The last dialed external number will be redialed automatically.

MONITOR

This feature enables you to monitor any extension or trunk line without giving any beeps to
the monitored party. To monitor,

Dial the extension number or trunk number

Hear busy tone
Dial HF & ##
You can now hear the conversation of both the parties but the other two parties can not
hear you.
To stop monitor,
Hang up

Note:
1) The required extensions must be allowed this feature from the class of service
programming.
2) When an extension is protected against monitor you will get busy tone.
Default: Disabled.

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BARGE-IN
This feature enables you to pass any important message by enter into conversation of any
busy ext or trunk by allowing beeps to that extension. All three parties will be in conference
mode while using this feature, to activate,
Dial the extension number or trunk number
Hear busy tone
Dial HF & ##
Both the party will get warning beeps and you will be in conference with both the party
To stop barge-in,
Hang up
Note:
1) To change the barge-in code as per your choice and to allow barge-in rights, follow
system programming.
2) The required extensions must be allowed this feature from the class of service
Programming.
Default: Disabled.

EMERGENCY CALL
This feature is used to ring a predefined group of extensions simultaneously during an
emergency. Which ever extn lift the hand set first shall be connected with caller.
To make emergency call,
Dial 890
Members of hunt group 890 will ring simultaneously.

AUTO DYNAMIC LOCK

You can set your extension to lock automatically after a predefined time.
To set,
Dial 8213 PPPP X TT
Where
PPPP= personal PSW
X= Class of service 0 to 4
TT= time in minutes
1) In open condition system will check only class of service and Allowed/Denied table.
2) In locked condition system will check above setting.
2) If any extension has got class of service 3 then that extension can only set for levels
lower then 3 for dynamic lock. I.e. that extension can set level 3 or 4 but can not set level 0,
1 or 2.

OPEN LOCK
To unlock dynamic lock,
Dial 8214 PPPP
Where PPPP= Personal Password

PERSONAL PASSWORD

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Each extension can set a unique 4 digit password to use this facility. Every extn is require
to set the password before using dynamic lock. By default **** is set as password for each
extn.You can change this password at any time. Changing of the password must be done
from your own telephone. A password must be of 4 digits.

To change Password
Dial 829 **** NNNN NNNN
Where NNNN= new password
Hang up.
Note:
Once a password has been defined, the code is known only to you. In case you forget your
password, you will not be able to use dynamic lock.

DO NOT DISTURB
This feature allows you to set your extension in DND mode. In this case if any one calls you
will receive busy tone. In DND mode only incoming will be stopped while you can still make
outgoing calls. To activate,

Dial 8241
DND is activated.
To cancel DND,
Dial 8240
ND is cancelled.

ALARM
The system can be used as an alarm clock to remind you that some important work is due.
At the specified time your phone will ring. And as soon as you lift you will get music as an
alarm indication in case you do not answer the incoming call the alarm will be diverted to
operator.
ONE TIME ALARM:
To program your extension to ring at a specified time,

Dial 82*1 HHMM

Where HHMM is time in 24 hour format
Hang up.
Example: to set an alarm for 3.35 pm,
Dial 82*11535

ALARM REMOTE
To set alarm for some other extension,
Dial 82**x 1 HH MM
Where x= extension number

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2

CALL FORWARDING:

CALL FORWARDING ALL CALLS ALWAYS

This feature enables you to divert your calls to any other extension from your own
extension.
To activate,
Dial 822 01 extension number where the call is to be diverted.
This feature is also called boss secretary system.

BOSS-SECRETARY SYSTEM
An extension can route its incoming internal & external calls through any other extension
using this facility. The first extension becomes BOSS while second extension works as
SECRETARY. All incoming calls for BOSS will land at SECRETARY extension while only
secretary is able to call the BOSS and transfer the calls to him. However, the BOSS can
dial outside directly or ask the secretary to make a call and transfer it to him.

CALL FORWARDING ALL CALLS ON BUSY

Dial 822 02 extension number where the call is to be diverted.

CALL FORWARDING ALL CALLS ON NO ANSWER

Dial 822 03 extension number where the call is to be diverted.

CALL FORWARDING ALL CALLS ON BUSY OR NO ANSWER

Dial 822 04 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXO CALLS ALWAYS

Dial 822 11 extension number where the call is to be diverted

CALL FORWARDING ONLY FXO CALLS ON BUSY

Dial 822 12 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXO CALLS ON NO ANSWER

Dial 822 13 extension number where the call is to be diverted.

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CALL FORWARDING ONLY FXO CALLS ON BUSY OR NO ANSWER
Dial 822 14 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXS CALLS ALWAYS

Dial 822 21 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXS CALLS ON BUSY

Dial 822 22 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXS CALLS ON NO ANSWER

Dial 822 23 extension number where the call is to be diverted.

CALL FORWARDING ONLY FXS CALLS ON BUSY OR NO ANSWER

Dial 822 24 extension number where the call is to be diverted.

TO CANCEL CALL FORWARDING:

Dial 822#

CALL FORWARD EXTERNAL

An extension user can forward his extension calls to any predefined external telephone
number. The external number must be stored in global memory.

Dial 823 XY GHI

Where X is call type 0= all calls, 1= only FXO calls, 2= only FXS calls.
Y is forwarding type 1= always, 2= only on busy, 3= only on no answer, 4= on busy
or no answer.
GHI = global number location.000~ 999.
Note: see call forwarding for various forwarding options.
To cancel,
Dial 823#
Hang up.

EXTERNAL PAGING:

A paging port is provided on the CPU card to which you can connect any amplifier input.
To announce paging,
Dial 831

Connect external paging amplifier input at pin 3 & 4 of connector J1 (RJ 11 near Relay RL1)

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VOICE DID
A two channel multi level voice DISA is built in with the system for audio guidance of an
incoming caller. There are two welcome messages in the system. You can select any of
them to play for any incoming call. Total 6 messages can be stored in the system which are
as follows.
Message 1=welcome message #1(20secs.)
Message 2= no answer message (8secs)
Message 3=busy message (8secs)
Message 4= release message (8secs)
Message 5=welcome message #2 (20secs)
Message 6= music on hold (30secs)

RECORD MESSAGE (FROM KTS OR EXTN 100 ONLY)

Dial 85 x #
Where x= message number from 1 to 6
Hang up immediately after your message is complete.
Note: Message number 6 is being used as music on hold, which is already recorded in the
system.do not try to record it again other wise recorded music on hold will be erased.

PLAY MESSAGE
Dial 85 X *
Where X= message number from 1 to 6

SUGGESTED FORMAT TO RECORD VOICE MESSAGES

1- Greeting Message 1-Welcome to ABC, Please dial required extn no. or wait for operator.
2- No reply-The extn you have dialed is not responding. Please dial any other extn or wait
for operator.
3-Extn. Busy-The extn you have dialed is busy. Please dial any other extn. or wait for
operator.
4- Release- Sorry, we are unable to place your call. pls try after some time.
5- Greeting Message 2- -Welcome to ABC, Please dial required extn no. or wait for
operator.

GROUP DID

PRINTER
Online
Off line
COMMON REPORT: (FROM KTS OR EXTN 100)
to take general call details,
Dial 84 *
To stop the printing in between,
Dial 84#

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EXTN/JUNCTION WISE REPORT
To get extn wise report,
Dial 84 3 Extn (hear confirmation tone and wait for SMDR tone) *

To take junction wise report,

Dial 84 2 trunk(hear confirmation tone and wait for SMDR tone) *

NUMBER WISE REPORT

To take report of any particular number,

Dial 84 4 number # (hear confirmation tone and wait for SMDR tone) *

DATE WISE REPORT

Dial 84 5* DD MM YY (start date) (hear confirmation tone and wait for SMDR tone)
5# DD MM YY (end date) ((hear confirmation tone and wait for SMDR tone) *
DATE WISE REPORT FOR A PARTICULAR TIME PERIOD

Dial 5 *DD MM YY (start date) (hear confirmation tone and wait for SMDR tone)
5# DD MM YY (end date) ((hear confirmation tone and wait for SMDR tone)
6* HH MM (start date) (hear confirmation tone and wait for SMDR tone)
6* HH MM (start date) (hear confirmation tone and wait for SMDR tone)*
Note: This filter is applied only when start/end date is set

REPORT FOR A PARTICULAR TIME PERIOD

Dial 84 7* HH MM (start time) (hear confirmation tone and wait for SMDR tone)
7# HH MM (start time) (hear confirmation tone and wait for SMDR tone)*

DURATION WISE REPORT

Dial 84 8 duration # (hear confirmation tone and wait for SMDR tone)*

REPORT FOR INTERCOM CALLS

Dial 84 9 0 0 (hear confirmation tone and wait for SMDR tone)9 10 (hear confirmation
tone and wait for SMDR tone) 9 2 1 (hear confirmation tone and wait for SMDR tone)*

REPORT FOR INCOMING CALLS

Dial 84 9 0 0 (hear confirmation tone and wait for SMDR tone) 9 1 1 (hear
confirmation tone and wait for SMDR tone) 9 2 0 (hear confirmation tone and wait for
SMDR tone)*

REPORT FOR OUTGOING CALLS

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Dial 84 9 0 1 (hear confirmation tone and wait for SMDR tone) 9 1 0 (hear
confirmation tone and wait for SMDR tone) 9 2 0 (hear confirmation tone and wait for
SMDR tone)*

REPORT FOR STD CALLS

Dial 84 4 0 # (hear confirmation tone and wait for SMDR tone) *

REPORT FOR ISD CALLS

Dial 84 4 00 # (hear confirmation tone and wait for SMDR tone)*

HOT LINE
This feature comes in use when a particular extension /junction is to be used continuously
and repeatedly over a period of time, You can get the extension/junction dialed
automatically by lifting the hand set after a programmable time between 1 to 9secs. Hot line
can be used by following ways.
1) Extension hotline- An extension can be called automatically by lifting the hand set.
2) Junction hotline- A junction line can be seized automatically by lifting the hand set.
3) Junction number hotline-An outside number can be dialed automatically by lifting
the hand set.
To use
Lift hand set
The extn/junction/junction number saved will be dialed automatically.
Refer programming guide to activate hotline.

46. FLEXIBLE NUMBERING

You can allocate any 1,2,3, or 4 digit number to any extension.

For example: You can programme
Extn. 100 as 403
Extn. 101 as 5022
Extn. 102 as 35 etc.
Refer to programmers guide for setting of above.
1) Following digits are reserved for feature codes hence can not be assigned to any extn.
0, 9, # & *
2)Digits 1,2,3,4 & 5 are reserved specially for extn. numbers which can be used freely.

3)Digit 6 is used for trunk numbers and should therefore be avoided as first digit for an extn
number, though it can be used by changing the trunk access code.
4) Digit 7 & 8 are used for feature codes. All the feature codes to be reassigned if you wish
to assign 7 and 8 to any extn.
5) If you shall be using a mix of 2/3/4 digit nos., then number having starting common digits
cannot be assigned to any other extn.
For example: If 2030 is used for one extn., then 203 cannot be used for any other extn.
Similarly, if 2100 is used, then 210 or 21 or 2 cannot be used.
5) Same number cannot be assigned to two ports.

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7) After setting flexible number, any extn. programming must be done using new extn.
Number.

TRUNK ACCESS GROUP

You can program 10 trunk access groups, which can be accessed by each extension. Each
group can have all available trunks with the system.
You can define ten hunting groups of max 4 extensions which can be accessed by 890 to
899. When any one dials 890, Members of this group rings as per set ring pattern, These
groups can be used to assign incoming calls for any junction line or calling an internal
department of the office, To define these hunting groups, Refer to programming guide.
36. WALK IN CLASS OF SERVICE
This feature enables an extension user to get his dialing rights on another extension what
he has on his own extension. The calls made using this feature will be logged into users
own extensions,To avail the same,

CLASS OF SERVICE
Each extn. can have any one of the following 5 levels for making outside calls.
Level 0 = No restriction
Level 1 = ISD calls disallowed, rest allowed
Level 2 = ISD,STD calls disallowed, rest allowed
Level 3 = ISD,STD, Mobile calls disallowed, only local calls allowed
Level 4 =No outside calls allowed
Refer programming guide to set cos.

ACCEPTED AND DENIED TABLE

Accepted/denied tables are used to restrict some telephone numbers to be dialed out.
Total 10 allowed and 10 denied tables can be created. Each table has 10 locations to enter
any number. Each accepted and denied table can be enabled or disabled for any extension.
If any extension has enabled all 10 accepted tables from 0 to 9, it means that extension can
dialed all the number stored on accepted tables 0 to 9.but if any number is stored in denied
table and that table is enabled,The extension can not dial that number. So the system will
first checks the dialing rights given to the extension on class of service through system
programming & than system checks the denied table then accepted table enabled.

USER PROGRAMMING DATA BACK UP

Once you have done all the programming, you can save this file in the systems flash
memory so that it can be downloaded into the system.Total10 different user programs can
be saved at 10 locations in the system. Any one off these back up files can be restored in
the system as and when required. To save back up files refer to programming guide.

40. HOTEL APPLICATIONS

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When an EPABX is used in hotels, it is expected to perform certain additional functions that
are specially related to hotel industry. These additional features are guest
check-in/check-out, temporary check-in/check-out, etc.
The system has following hotel features to be controlled via serial port.
1) Check in
2) Check out
3) Temporary check out
4) Floor service
5) Room barring
6) Alarms
7) Check status
8) Last check out print
Operator (KTS) can be set to display two different modes.
1) NORMAL MODE: The DSS key shows normal extensions
2) HOTEL MODE: The DSS key shows hotel extensions with following indications.
Ceck in = green
Ceck out = red flash
Rady/clean = red
Non room = dark
To set for any mode,
Dial 833* x
Where x=0 for normal mode
1 for hotel mode
CHECK STATUS
Dial 833 XY
Where X = room no.
Y = 0 for clean/ready
1 for check in
2 for check out
3 for temp check out
ALARM
Dial 82*1 HH MM
REMOTE ALARM
Dial 82 * *room no.1 HH MM

FLOOR SERVICE
Dial 89

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If room 100~199 dials 89, hunting gp 891 shall ring. so floor service extn for first floor shall
be 891.
If room 200~299 dials 89, hunting gp 892 shall ring. so floor service extn for second floor
shall be 892.
"
"
"
If room 800~899 dials 89, huntng gp 898 shall ring. so floor service extn for second floor
shall be 898)
LAST CHECK OUT PRINT
Dial 833 room no. 9
49. COMPUTER CONNECTIVITY
Set computer parameters as following:
1) Baud rate -115200
2) Parity bit - None
3) Start bit - 1
4) Stop bit - 1
5) Data bit -8
6) Flow control - none

PROGRAMMING THROUGH PC
Following commands can be given to access hotel features through serial port using hyper
terminal.
1. room checkin room No.
2. room checkout room no.
3. room clean room no.
4. room tempcheckout room no.
5. room alarm room no hh mm
6. room stopalarm room no (to cancel a preset alarm)
7. room print room no. (reprint the last checked out bill)
8. room status room no.

--xxx---

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