Know your role in Deloitte

About Deloitte
Deloitte is the brand under which tens of thousands of dedicated professionals in independent firms throughout the world
collaborate to provide audit, consulting, financial advisory, risk management, and tax services to selected clients. These
firms are members of Deloitte Touche Tohmatsu Limited (DTTL), a UK private company limited by guarantee. Each member
firm provides services in a particular geographic area and is subject to the laws and professional regulations of the particular
country or countries in which it operates. DTTL and each DTTL member firm are separate and distinct legal entities. Each
DTTL member firm is structured differently in accordance with national laws, regulations, customary practice, and other
factors and may secure the provision of professional services in their territories through subsidiaries, affiliates, and/or other
entities.

In the United States, Deloitte LLP is the member firm of DTTL. Services are primarily provided by the subsidiaries of Deloitte
LLP, including:
Deloitte & Touche LLP
Deloitte Consulting LLP
Deloitte Financial Advisory Services LLP
Deloitte Tax LLP

In India, Deloitte LLP has the following indirect subsidiaries: Deloitte & Touche Assurance & Enterprise Risk Services India
Private Limited, Deloitte Consulting India Private Limited, Deloitte Financial Advisory Services India Private Limited, Deloitte
Tax Services India Private Limited, and Deloitte Support Services India Private Limited. These entities primarily render
services to their respective U.S.-based parents.

Deloitte Support Services India Private Limited. (U.S. India Enabling Areas)

Deloitte Support Services India Pvt Ltd. (U.S India Enabling Areas (EA)) at the U.S. India offices are the support arm of the
organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc.
EA gives every client-service business unit access to the best and brightest resources when it comes to support services.
More specifically, EA enables the business units to solely focus on satisfying clients and developing new products and
services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems,
processes, and functions. The team provides a wide array of services to the U.S firms and U.S India professionals, and is
continually evaluating and expanding its portfolio.

U.S. India ITS - Canada

ITS-Canada is an integral part of the Information Technology Services group. The principle focus of this organization is the
development and maintenance of technology solutions that e-enable the delivery of Function and Marketplace Services and
Management Information Systems.

ITS Canada develops and maintains solutions built on varied technologies like Siebel,PeopleSoft Microsoft technologies and
Lotus Notes. Solutions Delivery Canada has various groups which provide the best of the breed solutions to the clients by
following a streamlined system development methodology. Solutions Delivery Canada comprises of groups like Usability,
Application Architecture, Development and Quality Assurance and Performance.
Job description
Function Enabling Areas
Service Line Solutions Delivery-Canada
Job Level Business Solution Analyst
Specific skill set required
Graduation B.E/ BTech. Any Graduate
Professional qualification
Work Experience 3-6 years

The key job responsibilities include the following:

Maintains a solid knowledge base of the functional capabilities and is a Subject Matter
Expert for the products assigned.

Serves as functional and business process expert, ensuring that both business needs and
end-user needs are understood and reflected in every solution we deliver, distinguished
by world-class quality.

Ensure each project team has same level of understanding on client requirements.
Responsible for Quality of requirements and customer satisfaction.

Possesses overall understanding of applicable business processes and workflows. BSAs

who are assigned to Siebel/PS/Aderant domains should possess product knowledge.

Should be able to initiate/contribute for meetings related to requirements

Collaborates with the Engagement Manager, onsite BA and TDM in creating and
presenting the appropriate project on-boarding processes and materials
(Charter/SOW/High-level Requirements).

Responsible for actively participating in Design thinking sessions to gain insights into end
user and customer needs.

Creates documentation including requirement User Stories, Acceptance Criteria, Feature

Description PowerPoint decks, Business Requirement documents, Functional specification
documents, Process Flows and Analysis Models, Journey Maps, Wireframes and User
Guides.

Manages the Product Backlog for a Product, working with the onsite BSA and Engagement
Manager to prioritize requirements.

Engages business owners and other ITS resources to respond to requests for new
applications and/or enhancements.

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the
legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public
accounting.

Copyright 2011 Deloitte Development LLC. All rights reserved.

Member of Deloitte Touche Tohmatsu Limited
 Leads and is responsible for all Testing and QA activities within the project lifecycle.
Works with and manages US India (USI) QA resources to develop and execute Test Plans,
Test Scripts and all other deliverables and activities related to Quality Assurance of the
Products.

Run and manage the QA triage calls.

Should be able to perform User Acceptance Testing (UAT) and/or facilitate continuous
testing during agile projects.

Participates in reviews of plans associated with project execution.

Assists Engagement Manager, TDM with status reporting.

Responds proactively to both business and project issues. Should be able to escalate
appropriately.

Provides functional support to practitioners and firm clients. Engages with various ITS
organizations to resolve problems as they arise.

The key skills required

Proven analytical and problem solving skills, demonstrate impact analysis, gap analysis
and problem troubleshooting skills
Strong relationship building and maintaining skills. Fosters a climate conducive to
establishing positive working relationships with clients (internal and external).
Strong management, communication and remote collaboration skill are a must.
Excellent written and verbal communications, organization, analytical, planning and
leadership skills.
Must have experience for analyst who ever supporting Siebel; PeopleSoft and
.net/Sharepoint projects.
Must have in-depth knowledge of software development lifecycles including agile
development and testing.
Ability to effectively articulate ideas, solutions relevant to business and technology.
Ability to adapt and learn quickly and execute seamlessly.
Ability to status report, monitor progress and quality effectively, remain detail oriented at
the same time understand the big-picture.
Ability to negotiate and manage expectations across the board.
Experience in dealing with multiple projects and cross-functional teams, and ability to
coordinate across teams in a large matrix organization environment will be an added
advantage.
Exposure to test plan creation and automated test scripting is a plus

Certified Business Analysis Professional (CBAP) or Certification of Competency in Business

Analysis (CCBA) is a plus OR Siebel Certified Business Analyst.
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the
legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public
accounting.

Copyright 2011 Deloitte Development LLC. All rights reserved.

Member of Deloitte Touche Tohmatsu Limited
 Familiarity with SharePoint, MS Project, HP Quality Center, TFS/Urban Turtle, Automated
QA and wire-framing or visualization tools is a plus.
Well-versed with UML, Use-Cases, Data Modeling is a plus

Education:
Bachelor's degree in Computer Science, Business Administration or equivalent
educational or professional experience and/or qualifications.

Other details
Work timing 11 AM 8.00 PM
Location Hyderabad Mumbai Bangalore Gurgaon

Disclaimer: Please note that this Job Description is subject to change based on the business/project requirements and at
the discretion of management.

As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the
legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public
accounting.

Copyright 2011 Deloitte Development LLC. All rights reserved.

Member of Deloitte Touche Tohmatsu Limited