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BIOMETRICS FOR

WORKFORCE
MANAGEMENT
ATTENDANCE, PAYROLL & HUMAN RESOURCE

BAYOMETRIC
MARCH 10, 2017

Written & Compiled By


Danny Thakkar
CEO & Co-Founder

Losses due to time
thefts average 2.2% of
the gross payroll and
account for a large
chunk of employee
related costs.

NUCLEUS RESEARCH
Leading Source for Case-based Technology Research

BIOMETRICS FOR WORKFORCE MANAGEMENT

INTRODUCTION
A biometric-based time and attendance system
seems a viable solution as they are extremely
reliable, secure and provide a high level of
identification accuracy. It provides real-time
auditable attendance data and can be
implemented in workforce of all shapes and
sizes. Biometrics is the only effective means of
eliminating the issue of time theft as it directly
links the individual to his or her personal
attendance record.
Employee time theft is a major cause of
FACTORS THAT ARE DRIVING BUSINESSES TO
concern for U.S. companies and costing them
ADOPT BIOMETRICS IN WORKFORCE
around $400 billion annually in lost employee
MANAGEMENT SYSTEMS
productivity. A study by the American Payroll
According to Nucleus Research, losses due to
Association (APA) revealed that around 75% of
time thefts average 2.2% of the gross payroll
U.S. businesses are affected by time theft and
and account for a large chunk of employee
43% of employees admitted to committing time
related costs. So, what exactly is employee time
theft. These numbers are staggering enough to
theft? It occurs when an employee gets paid for
demonstrate that an efficient system for
the time that they have not actually worked.
managing workforce is crucial to business
Time theft happens when employees
profitability and efficiency. The critical success
inaccurately record their work time or when
factor for such a system is that it should be
they get someone else to clock them in the
able to address the key factor affecting
time and attendance management system. This
performance i.e. time theft.
practice of one employee clocking time in or out
for another employee is known as buddy
punching and is one of the significant causes of
time theft.

Thus businesses are constantly looking for


workforce management solutions that can
address the issue of time theft. Biometrics is
one such solution which is considered highly
reliable and accurate due to its inherent
characteristic of identifying individuals based on
their physiological or behavioural traits. These
traits are unique to the individual and help to

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
BIOMETRICS FOR WORKFORCE MANAGEMENT

identify him/her from the entire global lost or forgotten and swipe cards easily
population. Some popular biometric modalities transferred between employees leading to
that can be used in workforce management buddy punching and decreased employee
systems are fingerprint, finger vein, palm vein productivity. Again company resources need to
etc. be spent in replacing lost or stolen cards and
resetting forgotten passwords. This goes to
prove that traditional workforce management
systems prove inefficient in todays highly
competitive business environment.

Biometric time and attendance management


systems that require a fingerprint for
authentication provides irrefutable attendance
records to business owners. Biometric systems
effortlessly authenticate an individual based on
Image 1: A fingerprint based access control unit who they are (i.e. fingerprint) as opposed to
what they know (i.e. password) or what they
Of all these modalities, fingerprint recognition is have (i.e. swipe card). Fingerprints are unique
widely employed due to its ease of use, to each individual and cannot be shared like
familiarity and affordability. Integrating passwords or cards. Even identical twins have
biometrics in workforce management systems different sets of fingerprints. Fingerprints are
will eliminate the issue of time theft and extremely difficult to duplicate under normal
increase the accuracy and security of time and conditions and hence one employee cannot
attendance management systems. Companies punch in for an absent or late co-worker.
employing biometric identification systems will
benefit significantly in terms of greater A biometric fingerprint identification system
employee accountability and increased directly links the employee to his personal
productivity that will ultimately boost business records and ensures that only the authorised
profits. individual can access the record. It protects
personal information by eliminating swipe cards
Traditional time tracking systems such as paper and privately identifying the employees clock-in
based systems, swipe cards, passwords or PINs and clock-out time. Thus a biometric system
that were used to clock in and out of can help overcome the limitations of traditional
attendance systems and access company workforce management systems and provide
networks have now become obsolete. For paper tangible benefits to business owners by
based systems, a lot of resources had to be consistently providing accurate, reliable and
expended in manual reconciliation of auditable employee data.
attendance records and re-entering the data in
payroll system. Passwords or PINs are often

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
BIOMETRICS FOR WORKFORCE MANAGEMENT

HOW DOES FINGERPRINT RECOGNITION depend on lost passwords or forgotten access


WORK? cards, rather a more reliable identification
For fingerprint recognition to work, employees factor such as fingerprint which is part of the
need to be enrolled into the biometric system. employee himself. Business owners can now
In the enrollment process, the fingerprints of save on the costs associated with lost cards or
employees are scanned and only the specific buddy punching.
characteristics of the fingerprint are filtered and
stored as a digital template. These specific Biometrics is not some futuristic solution. The
characteristics determine the uniqueness of technological advancements in biometrics have
each fingerprint. The actual image of the promoted the widespread use of biometric
fingerprint is never stored and it is impossible devices and the cost of biometrics has also
to reproduce the original fingerprint from the fallen significantly over the last few years.
digital template. Hence fingerprint recognition Fingerprint recognition is now an affordable and
is secure and highly reliable method of accessible solution for workforce management
authenticating individuals. systems. Let us look at some of the benefits
that can be achieved by implementing biometric
When employees arrive at the workplace, they fingerprint recognition in workforce
can effortlessly check-in with a simple scan of management systems.
their fingerprint. The scanned fingerprint is
matched with the existing fingerprint templates Increases operational efficiency and accuracy:
and on a positive match the employee Things such as forgetting of access cards or
successfully clocks into the system. The whole passwords lead to time delays and are
scanning and matching process can be hindrances in increasing employee productivity.
completed in less than a few seconds which The employee has to wait while the manager
makes fingerprint recognition an extremely fast provides an override for a forgotten swipe card
process. For companies with extremely large or the IT help desk person resets the password.
workforce, fingerprint recognition can help in Such delays add up and decreases efficiency. A
significant time saving where a large number of biometric time and attendance system does
employees need to check into work. Fingerprint away with the need of passwords or access
scanners require very little maintenance and cards and decreases staffing overhead. It
can be very easily cleaned with a simple wipe captures real-time and auditable attendance
over. data which the payroll department can use for
efficiently managing operations. Biometric
WHAT ARE THE BENEFITS OF INTEGRATING clocks work great in the case of hourly
BIOMETRIC TECHNOLOGY IN WORKFORCE employees too as it ensures that the employees
MANAGEMENT SYSTEMS? get paid for the actual hours that they have
Deploying biometric fingerprint recognition in worked.
workforce management systems can have
manifold benefits. Businesses no longer have to

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
BIOMETRICS FOR WORKFORCE MANAGEMENT

A manual payroll process is time consuming, the administrative costs and inaccuracies of
tedious and prone to errors. Attendance data traditional time and attendance management
collected with the help of biometric attendance systems. Thus a higher ROI can be achieved by
systems are automated and highly reliable. This integrating biometric fingerprint recognition in
data can be extracted and sent directly to workforce management systems.
payroll processing which not only saves a lot of
time but also boosts the operational efficiency It provides greater security and convenience as
of payroll processing by providing timely and compared to traditional attendance
error free attendance data. It helps to eliminate management systems. Security concerns
the payroll and other administrative costs that regarding shared passwords or lost access
are incurred due to the errors made in manual cards do not exist with a fingerprint enabled
payroll calculation. workforce management systems. Employees
also find it highly convenient as they no longer
Eliminates time theft and increases need to remember any complex passwords or
accountability: The most evident benefits of a carry their ID cards. They now get
biometric workforce management system are authenticated based on their fingerprint.
the elimination of time theft and buddy
punching. Fingerprint recognition makes it Biometric workforce management systems
impossible to defraud the biometric workforce provide non-repudiated and concrete audit trail
management system. Fingerprints are inherent of all employee transactions thereby ensuring
to an individual thereby implying that only the regulatory compliance and increased savings by
employee can punch in or out of the system. avoiding the fees on any legal actions or
Thus it reduces the possibility of intentional or penalty.
unintentional human error more than any other
INTEGRATING BIOMETRIC FINGERPRINT
traditional attendance tracking methods. Since
RECOGNITION IN WORKFORCE
biometric systems are able to provide a
MANAGEMENT SYSTEMS
concrete audit trail of employees, it helps to
With Touch N Go, integrating and maintaining
increase the accountability of employees as well
fingerprint technology in workforce
as encourages them to act ethically.
management systems is simple. It is very easy
Boosts return on investment (ROI) by loss to implement as there is no learning curve for
prevention: The organizational costs that developers. The unique nature of the
companies have to bear due to buddy punching integration methodology of Touch N Go allows
and time theft are enormous and in millions of fingerprint integration instantly into existing
dollars. A biometrics enabled attendance management systems within few minutes and
system completely eliminates time thefts and with no prior experience. It is an expandable
buddy punching and thus justifies the biometric solution and allows for seamless
investment on such a system. It also eliminates integration with workforce management
systems.

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
BIOMETRICS FOR WORKFORCE MANAGEMENT

With Touch N Go biometric solution, the duplication checks. These features ensure that
integration of fingerprint recognition into only the best quality fingerprints are enrolled
existing workforce management systems does and no duplicate fingerprints get enrolled
not take months or hours but can be reducing the false acceptance and rejection
accomplished with just four lines of code. It is rates. This makes it a biometric solution with
developer friendly, affordable and provides a high performance.
best fit solution for systems such as workforce
management that require high levels of security CONCLUSION
and accuracy in identifying employees. The We have discussed the integration of biometric
user interface is pre-developed and ready to technology in workforce management systems
use and hence developers do not need to spend and its advantages. Businesses can benefit
any time on this component. greatly in terms of improved productivity,
higher ROI, ease-of-use and greater employee
accountability.

Image 2: The integration is super-fast. With just 3 lines of


code.

Touch N Go is flexible and has support for


multiple programming languages with inbuilt
applications and sample source codes. It has a
very high level of security and all client server
communication are encoded and encrypted. It
is a high performing solution with support for
all leading fingerprint scanners. It has inbuilt
features such as smart enrollment and

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
BIOMETRICS FOR WORKFORCE MANAGEMENT

AUTHOR

DANNY THAKKAR
CEO & Co-Founder
Danny Thakkar is the CEO and Co-Founder of Bayometric,
one of the leading biometric solution providers in the
world. He has been in the Biometric Industry for 10+
years and has extensive experience across public and
private sector verticals. Currently, he is chief evangelist for
Touch N Go.

Bayometric sales@bayometric.co.uk
1743 Park Avenue t. 877.917.3287 (USA)
San Jose, CA, 95126 t. 408.940.3955 (INT)
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Copyright 2017 Bayometric LLC. All rights reserved. This white paper was written, designed, and
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REFERENCES
1. Biometrics: High-value Workforce Management - Acuity Market Intelligence
2. What is Buddy Punching And How Do You Stop It? - FingerCheck
3. How Software Can Reduce Payroll Losses IndustryView | 2015
4. Employee Time Theft Facts & Stats - EPAY Systems
5. The rise of biometrics in Workforce Management - Labour Solutions Australia
6. The advantages of integrating biometrics with workforce management solutions - Biometric
Update

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