QUESTIONS FROM MARCH 4, 2017 MEETING

1. Where is Cores 990 Form for 2015? Why is it not on record?

COREs 2015 Form 990 was filed with the NYS Charities Bureau. The Charities Bureau
posts annual filings for charities on its website to make it available to the public. CORE
has no control over the timing of that process.

2. How can you rationalize getting paid $223,000 in 2014?

The CEO Compensation is in line with the adjusted median salary for nonprofit human
services executives salaries in the northeast region of the United States.

3. What will the contract with CORE cost the city?

A public hearing will be held on or about April 20, 2017. Information about the contract,
including the amount of the contract award, will be available at that time.

4. Why is CORE operating this shelter when the NYS Comptroller stopped awarding
contracts due to their disturbing patterns of ethical violations and what is
COREs track record of actually providing services? How many CORE operated
facilities have been shut down or sued?
No CORE program has ever been defunded, nor has CORE been removed from any of its
contracts. CORE has been providing quality transitional housing services for nearly a
decade, demonstrating its dedication to providing high quality services to homeless
families with children, adult families, homeless and runaway youth and single adults as
well as individuals with HIV and AIDS. Reviews by our contracting authorities indicate
that CORE programs meet high standards.

5. When will Fair Share numbers be established with counts including City, State,
and Private institutions?
Fair share criteria are determined by local law and guidelines and the agency follows
those guidelines.

6. As it is now still making us over saturated in Brooklyn, How will you control
loitering on the peripheral blocks?

The site will have 24/7 security, including five full-time shift supervisors and 15 full-time
residence counselors, as well as six uniformed security personnel on each shift. In
addition, CORE will also have two community engagement staff to conduct
neighborhood patrols to ensure clients are adhering to the facilitys good neighbor policy.
During the day and evening shifts, security and community engagement personnel will
conduct hourly external patrols of the facility within a minimum three-block radius to
ensure that Bergen House clients are engaged and not loitering. Security and community
engagement personnel will walk and bike these areas, as well as use marked vehicles. In
 addition to overnight roving, there will be 45 CCTV cameras covering the exterior and
interior areas of the entire building.

7. How is the safety of the block being monitored by this action?

CORE takes safety and security of clients, staff and host community very seriously. As
such CORE will utilize the following security plan. The site will have 24/7 security,
including five full-time shift supervisors and 15 full-time residence counselors, as well as
six uniformed security personnel on each shift. In addition, CORE will also have two
community engagement staff to conduct neighborhood patrols to ensure clients are
adhering to the facilitys good neighbor policy. During the day and evening shifts,
security and community engagement personnel will conduct hourly external patrols of
the facility within a minimum three-block radius to ensure that Bergen House clients are
engaged and not loitering. Security and community engagement personnel will walk and
bike these areas, as well as use marked vehicles. In addition to overnight roving, there
will be 45 CCTV cameras covering the exterior and interior areas of the entire building.

8. Who and will the Community Advisory Board be formed?

CORE has invited community members interested in joining Bergen Houses Community
Advisory Board to contact Gordon Jackson, COREs VP of Community Affairs. CORE
has already received several inquiries and is in the process of planning a preliminary
meeting for interested volunteers.

9. How are the clients chosen for the shelter, It was stated that registered sex
offenders will not be chosen. Will that be permanent? If a client does not make
curfew what are the plans with dealing with them?

Please see fact sheet. No sex offenders will be placed at this location.

10. How do we begin the legal process to shut down the shelter? What city and Core
officials are responsible for bypassing community review?

N/A

11. Is this location a dormitory or small rooms setting?

Bergen House has eleven shared rooms/dorms. The occupancy of the rooms ranges from
3 clients to 20 clients per room.

12. Why not a womens or families shelter?

Please see fact sheet.

13. What are the regular hours and activities?

 The facility will be staffed 24 hours per day. DHS requires a 10 pm curfew for all shelter
clients. Bergen House will have a robust activity schedule designed to engage shelter
clients in programming activities. As described in the Fact Sheet, activities will include,
but are not limited to life skills instruction and practice, counseling, self-help groups,
interpersonal skill-building, and recreation.

14. Can we take the city to court?

N/A

15. Within feet of a church with a functional youth program, 1 block from an existing
mental health residential facility and 1 block from a school. How is this equitable?

This shelter will give senior men age 62 and over, who resided in Brooklyn before
becoming homeless, the opportunity to remain closer to their communities and support
networks. As we open this site, we are planning to end the use of 6 other sites in the area,
and believe capacity will align with need in the area. The goal of our plan is to ensure
that neighbors and New Yorkers who fall on hard times have the opportunity to be
sheltered in their home boroughs, closer to the communities they called home and the
anchors of life, including medical care, that help more-effectively stabilize lives.

16. What is the security plan for outside of the shelter?

CORE takes safety and security of clients, staff and host community very seriously. As
such CORE will utilize the following security plan. The site will have 24/7 security,
including five full-time shift supervisors and 15 full-time residence counselors, as well as
six uniformed security personnel on each shift. In addition, CORE will also have two
community engagement staff to conduct neighborhood patrols to ensure clients are
adhering to the facilitys good neighbor policy. During the day and evening shifts,
security and community engagement personnel will conduct hourly external patrols of the
facility within a minimum three-block radius to ensure that Bergen House clients are
engaged and not loitering. Security and community engagement personnel will walk and
bike these areas, as well as use marked vehicles. In addition to overnight roving, there
will be 45 CCTV cameras covering the exterior and interior areas of the entire building.

17. Are 104 Men receiving health care?

The social services staff will work with clients to ensure that they are referred for medical
care to community-based providers as needed. Additionally, CORE will have healthcare
professionals onsite.

18. So its not based on equity but on a bid for services. Not on the needs of
working people but on who bids. How is this fair?
 Our decision to move forward with this siteas with all of the other sites we will open
across the five boroughsis based on whats best for the individuals from this
community whove fallen on hard times. We want to ensure our neighbors have the
opportunity to remain connected to their support networks and closer to where they used
to call home. We need to help our fellow New Yorkers get back on their feetand we
believe this is fairer for them and fairer for communities. With this opening and the
closing of 6 sites in the community, we believe capacity and need will be in balance for
the area.

19. Is it possible to not open any new facilities in over saturated areas until there is
a balance?

This shelter will give senior men age 62 and over, who resided in Brooklyn before
becoming homeless, the opportunity to remain closer to their communities and support
networks. As we open this site, we are planning to end the use of 6 other sites in the area,
including closing 3 sites by June and 2 more by the end of year. With this opening and
these closings, we believe capacity and need will be in balance for the area.

20. What are the plans for the Bedford Atlantic Shelter? Men are on the streets
from sun up to sun down with nothing to do. During the summer they are in the
streets all night.

DHS has allocated additional resources to enhance programming at Bedford-Atlantic.

This includes Increased On-Site Recreation, on-site employment programming and job
training, 30+ new additional staff to increase client engagement: onsite behavioral health
specialists, clinical staff, housing facilitation and case management. We are also utilizing
6 community engagement workers, who canvass the area to address conditions on the
block and respond to community concerns. NYPD has also committed to increased
monitoring of the area, including hourly patrols.

21. Why here and not where you live?

Our decision to move forward with this siteas with all of the other sites we will open
across the five boroughsis based on whats best for the individuals from this
community whove fallen on hard times. We want to ensure our neighbors have the
opportunity to remain connected to their support networks and closer to where they used
to call home. We need to help our fellow New Yorkers get back on their feetand we
believe this is fairer for them and fairer for communities.

22. Did you know that we have 1104 beds here? Bay Ridge has 10 and Bensonhurst
has 3.

Please see above answer.

23. Did you do a property survey the area? Why put it next to a community center
and afterschool program?
 Please see fact sheet.

24. Will the site have 24/7 social work staff and crisis workers?

The program is staffed 24 hours a day/ seven days a week. All staff will be trained in
crisis intervention. Additionally social service staff will be available 24 hours.

25. Will geriatric services be offered to the elderly? Do you plan to employee a
geriatric social worker?

The social service staff will be experienced in working with geriatric clients. A geriatric
Social Worker will be employed at Bergen House.

26. How do you address idleness and maintain quality of life?

DHS requires a 10 pm curfew for all shelter clients. Bergen will have a robust activity
programs designed to engage clients in programming activities. Activities, including
workshops, will help keep residents engaged throughout the day. CORE will also work
with adult day care centers to provide additional services to our geriatric population.

27. Will there be 24/7 mental health services?

The program will have social service staff trained in working with the elderly and
addressing the mental health challenges facing Bergen House clients, if any. Additionally,
clients will be referred to community based partners for services as needed.

28. There are 180 children next door, spending 6 days practicing under the Brooklyn
United Music and Arts program. What is going to be done to secure the children
that often go home alone?

CORE takes safety and security of clients, staff and host community very seriously. As
such CORE will utilize the following security plan. The site will have 24/7 security,
including five full-time shift supervisors and 15 full-time residence counselors, as well as
six uniformed security personnel on each shift. In addition, CORE will also have two
community engagement staff to conduct neighborhood patrols to ensure clients are
adhering to the facilitys good neighbor policy. During the day and evening shifts,
security and community engagement personnel will conduct hourly external patrols of the
facility within a minimum three-block radius to ensure that Bergen House clients are
engaged and not loitering. Security and community engagement personnel will walk and
bike these areas, as well as use marked vehicles. In addition to overnight roving, there
will be 45 CCTV cameras covering the exterior and interior areas of the entire building.

29. In response to the NY Times article on Jack Brown. What makes him equipped to
run this and other shelters?
 The lawsuit referenced has since been resolved, with the terms of the settlement
confidential and all claims and counterclaims dismissed with prejudice. CORE Services
has demonstrated its dedication to providing high quality services to homeless families
with children, adult families, homeless and runaway youth and single adults as well as
individuals with HIV and AIDS. COREs mission is to help individuals harness their own
strengths to find a path out of homelessness.

30. How can Core not improve, but positively impact the Crown Heights Community?

CORE will participate in the life of Crown Heights in the same way that it participates in
the life of all of the neighborhoods in which COREs programs are located. CORE
believes in being a good corporate citizen and will support Crown Heights in every way
possible. CORE will attend Community Board meetings, Precinct Council meetings and
if invited, Block Association meetings to establish productive working relationships with
the community.

31. What about Cores track record of mis-management? What is Jack Browns
salary? What campaign contributions were made by Core and activities to DeBlasio
and other elected officials campaigns?

COREs programs are regularly evaluated by its funders and consistently receive high
marks for program services and fiscal management. CORE Services has demonstrated its
dedication to providing high quality services to homeless families with children,
adult families, homeless and runaway youth and single adults as well as individuals with
HIV and AIDS. CORE does not make political contributions. Mr. Browns annual salary
is $194,000.

32. Why here and why the number.

Please see fact sheet.

33. How many people will be in the shelter? Will there be security? Will there be a
personal staff all day maintaining the day to day operations?

The Bergen Street facility can accommodate 104 clients. There will be security. There
will be staff onsite 24 hours/ 7 days a week.

34. What time do the residents have to leave the shelter?

Individuals are not mandated to leave shelters during the day.

35. My mother lives at 77 New York Avenue, a senior citizen residence that houses over
75 seniors. What means are you going to use to secure the safety of our seniors?

CORE takes safety and security of clients, staff and host community very seriously. As
such CORE will utilize the following security plan. The site will have 24/7 security,
including five full-time shift supervisors and 15 full-time residence counselors, as well as
six uniformed security personnel on each shift. In addition, CORE will also have two
community engagement staff to conduct neighborhood patrols to ensure clients are
adhering to the facilitys good neighbor policy. During the day and evening shifts,
security and community engagement personnel will conduct hourly external patrols of the
facility within a minimum three-block radius to ensure that Bergen House clients are
engaged and not loitering. Security and community engagement personnel will walk and
bike these areas, as well as use marked vehicles. In addition to overnight roving, there
will be 45 CCTV cameras covering the exterior and interior areas of the entire building.

36. Why this community? How long will the men live here? What is the turn over time
for each man to leave the facility?

This will be a transitional residence, with services designed to prepare clients for more
permanent housing. The Bergen Street facility will give 104 senior men age 62 and over,
who resided in Brooklyn before becoming homeless, the opportunity to remain closer to
their communities and support networks. As we open this site, we are ending the use of 6
other sites in the area, including closing 3 sites by June and 2 more by the end of year.
With this opening and these closings, we believe capacity and need will be balanced for
the area. Each clients situation, including length of stay, is unique. In similar facilities in
the DHS system, the average length of stay is approximately one year.

Our decision to move forward with this siteas with all of the other sites we will open
across the five boroughsis based on whats best for the individuals from this
community whove fallen on hard times. We want to ensure our neighbors have the
opportunity to remain connected to their support networks and closer to where they used
to call home. We all need to help our fellow New Yorkers get back on their feetand we
believe this is fairer for them and fairer for communities. We are committed to placing
shelters in every community in New York City.

37. Why was Mr. Brown, the operator fined $300,000 the largest lobbying penalty
issued at the time in what New York Times called The biggest Lobbying scandal in
Albany in the past decade?

Mr. Brown was not fined. Mr. Browns previous employer was fined for lobbying
violations 14 years ago. Mr. Brown did not participate in any illegal activities, and thus
was not charged with any violations related to those activities for which his employer was
fined.

38. Where do the men who dont work go?

 Clients who do not work with will have access to a host of activities either onsite or
through linkages with Adult Day Care Centers and other community partners in the area.

39. Will there be police in the shelter?

NYPD personnel will not be inside the shelter, but the site will have 24/7 security,
including five full-time shift supervisors and 15 full-time residence counselors, as well as
six uniformed security personnel on each shift. In addition, CORE will also have two
community engagement staff to conduct neighborhood patrols to ensure clients are
adhering to the facilitys good neighbor policy. During the day and evening shifts,
security and community engagement personnel will conduct hourly external patrols of the
facility within a minimum three-block radius to ensure that Bergen House clients are
engaged and not loitering. Security and community engagement personnel will walk and
bike these areas, as well as use marked vehicles. In addition to overnight roving, there
will be 45 CCTV cameras covering the exterior and interior areas of the entire building.

40. How does Core plan to enforce that public transportation and bike share subsidy
program because of your employees? If you are encouraging a bike share program,
will there be a bike station here?

CORE consistently encourages staff to use public transportation because of its

dependability and reliability. In addition COREs full time employees can participate in a
commuter benefit account, which allows them to put aside pre-tax funds to offset public
transportation commuting expenses. CORE does not control the location of the Citi bike
stations.

41. Why not use this space for children, women, and families? Did anyone think about
the safety issues related to placement?

Please see fact sheet.

42. Will there be a good neighbor policy in place with Core and DHS?
Yes, Bergen House clients will be required to acknowledge and adhere to the good
neighbor policy.

43. When will the public hearing be held for the procurement of this shelter?

A public hearing will be held on this contract on April 20, 2017.

44. When was the community Board informed? Were the demographics considered a
factor when there is a childrens ministry nearby?
 The community board was informed about this siting on February 15, 2017. In response
to community feedback, we made changes to the programming at this site and will now
serve senior men age 62 and older, rather than single men age 50 and above. This is the
type of productive dialogue we seek as we engage the community.

45. How was the vendor selected? What was the procurement method? What was the
contract terms and renewal options for this contract?

Please see fact sheet. A public hearing will be held on this contract on April 20, 2017.

46. What is the contract amount that is being funded by city tax levy funds? How will
the community benefit from the services and how will they be protected?

A public hearing will be held on this contract on April 20, 2017.