CLARK COLLIER

Glendale, AZ
+16237643370
azcollier@gmail.com
linkedin.com/in/clarkcollier
Senior/Executive Leader
PROFFESIONAL Summary

Executive leader with proven success driving improvements, successful turnarounds, and significant gains
in effectiveness and efficiency. With a track record of fostering inclusive, collaborative environments that
engage people, building high performance teams of competent professionals, and utilizing work
standardization, I can transform an underperforming business or enhance a successful one.

WORK HISTORY

Chief of Staff / Deputy Director 03/2015 - 11/2016

State of Arizona Department of Economic Security
Second in command for the largest State Agency in Arizona, with almost 8000 employees, 164 locations, 42
programs and a 5.2 billion dollar annual budget.
Accomplished an unprecedented change in culture to a well known underperforming state agency.
Bolstered change in overall employee satisfaction, which stood at 1.2 positive employees to every 1
negative employee in 2015. Twelve months later, over 6000 employees were anonymously surveyed
and the results were 3.9 positive employees to every 1 negative employee. This 300%+ increase in
employee satisfaction was realized in just 12 months.
Lead presenter at over 100 employee informational/motivational meetings with groups ranging from
25-2500 employees.
Developed first ever comprehensive staffing and budgeting plans for each of the six program divisions -
approximately 7000 employees.
Collaborated and problem solved with governor's key staff, senators, representatives, and key
community and business leaders on daily basis.
Led transforming the agency with Lean Management Systems and chaired Lean Steering Committee
with division directors, ensuring implementation.

Senior Director of Operations / Commander 04/1995 - 02/2015

City of Peoria, Arizona
Directed police operations for one of two precincts in a city of approximately 170,000 people,
encompassing 174 square miles, working to prevent crime, build community relationships and increase
quality of life for residents and visitors.

Achieved Metropolitan Phoenix area's largest crime drop in 2013 with a year-over-year reduction of
17.77%. Repeated decrease in 2014, with another double-digit crime reduction of 13.34%.
Created meaningful partnerships with all 20+ schools in precinct, auto dealerships, local builders and
contractors, HOA boards and businesses.
Transformed Property Crimes Unit and increased productivity by more than 100% while leading the
Detective Bureau.
Modernized department operations by implementing new electronic tracking system throughout
department while leading Internal Affairs Bureau.
Maximized personnel utilization rate for department by designing staffing plan that determined shifts,
days and hours based on peak service times and training needs while assigned as the Patrol Leader.
Education

Master of Education in Human Relations 2012 - 2015

Northern Arizona University - 4.0 GPA / Dean's List
A graduate degree in Human Relations is a compliment to my business degree. The degree is based in
counseling and psychology with a focus on human behavior, the learning process and interpersonal
communication skills.

Bachelor of Science in Management 1999 - 2001

Grand Canyon University - 4.0 GPA / Dean's List

SKILLS

Transition / Change Management

Leadership
Employee Development

Strategic Partnership Building

Morale Building

Program Development
Opening Communication

Business Process Reengineering

Training and Development

Recruiting and Staffing

Team Building

Innovation Strategies

SPECIAL INTEREST

Deputy Chief Financial Officer- First role for 8 months at Economic Security

Award for Diversity- Presented by City of Peoria manager in 2014

Advanced Cost Allocation Trained

Leadership Development Courses:

Arizona State University- Certified Public Manager

Northwestern University- Police Staffing and Command
Boston University- Senior Management Institute for Police
West Point Leadership Academy- Los Angeles Police Department

FURTHER

Curriculum Vitae available upon request

References available upon request