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Multicast issue
Problem Details
Description: We have upgraded the IOS for our devices as suggested by TAC case ID 628250425
still the issue is not resolved.
Status: Customer Pending
Severity: S1-Network Down
Created: 08-DEC-2014 08:02:51 AM
Updated: 26-AUG-2015 11:27:16 AM
Related RMA's:
Related Bugs: CSCut52604
Loss of Service: NO
Tracking Number: 628250425
Serial Number: FOX1522GQ8Z
Software Version: 15.3(3)S3
Case Type:
Troubleshooting
Request Handling
Customer: Jijin M B
Cisco Engineer: Rahul Kukreja
Notifications: On for customer,On with Notes for CC list
CC List: shenawy@cisco.com,shajeeb.kader@mannai.com.qa,jatil.thakore@mannai.com.qa,n
aveed.mohammad@mannai.com.qa
Contact Information
Service Contract
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1 of 1329
Case Notes
From Title Created
Problem Subcategory:
Problem Details: We have upgraded the IOS for our devices as suggested by
TAC case ID 628250425 still the issue is not resolved.
Hi Jijin,
Thanks for your time on call. Please send me the logs collected during the
webex meeting.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 2 of 1329
From Title Created
- PTC are all 7600 switches running IOS 15.3(3)S3 and running MDT
we checked following:
---------------------
- Receiver side IGMP was received fine
- The traffic was being forwarded by the PTC2-A switch (based on S,G entry) in
VRF CCTV
- The traffic gets encapsulated in following:
PTC1-A :
Traffic in Global RIB (Incoming Interface is Po3 - Module 1 , Module 2 Ten Gig
DFCs)
shows no entries.
- We checked for one of the working Source and could see active count
incrementing for the VRF group on Remote PE
- Awaiting outputs from the customer to check this issue with the BU further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 3 of 1329
From Title Created
Hi Rahul,
Please find the attached mail I sent u, Please CC Naveed & Jatil in all the mails
Regards,
Jijin
Hi Jijin,
Thanks for your time on call. Please send me the logs collected during the
webex meeting.
Regards,
Rahul
Hi Jijin,
Thanks for your time on call. Please send me the logs collected during the
webex meeting.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 4 of 1329
From Title Created
From: rahkukre@cisco.com
To: attach@cisco.com
Cc:
Hi Rahul,
Regards,
Jijin
20141208-164006_PTC1-B.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178416126
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 5 of 1329
From Title Created
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
isolate this issue further.
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 6 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
Working Group:
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 7 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 8 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 9 of 1329
From Title Created
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
Working Group:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 10 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 11 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 12 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 13 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Rahul,
Regards,
Jijin
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 14 of 1329
From Title Created
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
Regards,
Rahul
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 15 of 1329
From Title Created
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 16 of 1329
From Title Created
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
Working Group:
Regards,
Rahul
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 17 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 18 of 1329
From Title Created
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
20141216-140819_Non-working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178740759
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 19 of 1329
From Title Created
20141216-140820_Working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178740760
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 20 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Jijin,
Thanks for providing the outputs. I don't see the output of following command:
Also we need to collect the output of following command from the incoming
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I tried to contact you but looks like you were away. Please let me know if you
Regards,
Rahul
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 21 of 1329
From Title Created
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 22 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 23 of 1329
From Title Created
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
Working Group:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 24 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 25 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 26 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 27 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Rahul,
Please find the capture of remote login switch sh monitor event-trace const-
mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV
Regards,
Jijin
Hi Jijin,
Thanks for providing the outputs. I don't see the output of following command:
Also we need to collect the output of following command from the incoming
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I tried to contact you but looks like you were away. Please let me know if you
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 28 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 29 of 1329
From Title Created
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
Regards,
Rahul
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 30 of 1329
From Title Created
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 31 of 1329
From Title Created
Non-Working Group:
Working Group:
Regards,
Rahul
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 32 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 33 of 1329
From Title Created
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
20141216-144233_D-A1121-PTC1-A-sp.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178742248
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 34 of 1329
From Title Created
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 35 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Jijin,
Could you please also send us the output of following command from the Line
Attach <module#>
Regards,
Rahul
Hi Rahul,
Please find the capture of remote login switch sh monitor event-trace const-
mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 36 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. I don't see the output of following command:
Also we need to collect the output of following command from the incoming
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I tried to contact you but looks like you were away. Please let me know if you
Regards,
Rahul
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 37 of 1329
From Title Created
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 38 of 1329
From Title Created
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 39 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
Working Group:
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 40 of 1329
From Title Created
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
Hi Rahul,
Regards,
Jijin
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 41 of 1329
From Title Created
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 42 of 1329
From Title Created
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 43 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Rahul,
Please find the capture of below command from line card 1 & 2.
Regards,
Jijin
Hi Jijin,
Could you please also send us the output of following command from the Line
Attach <module#>
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 44 of 1329
From Title Created
Hi Rahul,
Please find the capture of remote login switch sh monitor event-trace const-
mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV
Regards,
Jijin
Hi Jijin,
Thanks for providing the outputs. I don't see the output of following command:
Also we need to collect the output of following command from the incoming
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I tried to contact you but looks like you were away. Please let me know if you
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 45 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Thanks for your time on call in morning. I just got response from Dev Engineer
remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source
id> dump
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 46 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump
I will update you in case they need to come over webex after going through
these outputs.
Regards,
Rahul
Hi Jijin,
Thanks for sending the outputs. I have forwarded them to the Dev Engineer
working on this.
Regards,
Rahul
Hi Rahul,
Have you analyzed the captures I sent you, please update your findings asap
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 47 of 1329
From Title Created
Hi Rahul,
Please find the attached captures. the group with IP 239.193.8.46 you
mentioned below started to wok now, so that I have attached captures for
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B
For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:
Non-Working Group:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 48 of 1329
From Title Created
Working Group:
Regards,
Rahul
Hi Jijin,
Thanks for your patience on this request. I am working with the BU Engineer to
We will drop you a note with what all information is needed to isolate this issue
further.
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 49 of 1329
From Title Created
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
Cc: attach@cisco.com<mailto:attach@cisco.com>
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50
9019e67ae6d39
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 50 of 1329
From Title Created
https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36
874b179140606d
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
20141217-113342_event-trace.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178777095
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 51 of 1329
From Title Created
Hi Jijin,
Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 52 of 1329
From Title Created
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 53 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 54 of 1329
From Title Created
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 55 of 1329
From Title Created
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
20141221-122433_EncapPE-Working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178949393
20141221-122434_DecapPE-Non-Working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178943074
20141221-122434_DecapPE-Working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178943075
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 56 of 1329
From Title Created
20141221-122435_EncapPE-Non-Working.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178943076
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 57 of 1329
From Title Created
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
webex session we need to find the solution asap.
Regards,
Jijin
Hi Jijin,
Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 58 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 59 of 1329
From Title Created
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
webex session we need to find the solution asap.
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 60 of 1329
From Title Created
Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 61 of 1329
From Title Created
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 62 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 63 of 1329
From Title Created
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 64 of 1329
From Title Created
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 65 of 1329
From Title Created
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 66 of 1329
From Title Created
C ENTRY ID : 4948922
Regards,
Rahul
Went on call with BU Engineer Naveen we collected all the logs requested.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 67 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Rahul,
Regards,
Jijin
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 68 of 1329
From Title Created
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 69 of 1329
From Title Created
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 70 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 71 of 1329
From Title Created
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
20141222-152353_D-A1121-PTC1-A.txt.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178970729
20141222-152354_D-A1121-PTC2-A.txt.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178970730
20141222-152355_D-A1122-PTC2-B.txt.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=178981057
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 72 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 73 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 74 of 1329
From Title Created
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 75 of 1329
From Title Created
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 76 of 1329
From Title Created
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 77 of 1329
From Title Created
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 78 of 1329
From Title Created
20141224-090517_D-A1122-PTC1-B.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179044477
20141224-090518_D-A1121-PTC1-A.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179044478
20141224-090518_D-A1122-PTC2-B.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179049784
20141224-090519_D-A1121-PTC2-A.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179044479
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 79 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Jijin,
Thanks for the outputs. As discussed over the call, please collect the following
On Encap PE (sender):
show ip mroute vrf <vrf name> <\source> <group> verbose... for working and
show ip mfib vrf <vrf name> <source> <group> verbose"..... for working and
sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for
sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 80 of 1329
From Title Created
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
show ip mroute vrf <vrf name> <source> <group> verbose---for working and
show ip mfib vrf <vrf name> <source> <group> verbose--- for working and Non
working group
sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for
sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 81 of 1329
From Title Created
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>
...on DFC1
show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>
...on DFC2
Regards,
Rahul
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 82 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 83 of 1329
From Title Created
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 84 of 1329
From Title Created
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 85 of 1329
From Title Created
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 86 of 1329
From Title Created
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 87 of 1329
From Title Created
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Jijin,
Regards,
Rahul
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 88 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 89 of 1329
From Title Created
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 90 of 1329
From Title Created
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 91 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 92 of 1329
From Title Created
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 93 of 1329
From Title Created
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Hi Rahul,
Show platform software multicast ip cmfib vrf CCTV tcam is not supporting on
our device.
D-A1121-PTC2-A-dfc1#
Regards,
Jijin
Hi Jijin,
Thanks for the outputs. As discussed over the call, please collect the following
On Encap PE (sender):
show ip mroute vrf <vrf name> <\source> <group> verbose... for working and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 94 of 1329
From Title Created
show ip mfib vrf <vrf name> <source> <group> verbose"..... for working and
sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for
sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
show ip mroute vrf <vrf name> <source> <group> verbose---for working and
show ip mfib vrf <vrf name> <source> <group> verbose--- for working and Non
working group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 95 of 1329
From Title Created
sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for
sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>
...on DFC1
show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>
...on DFC2
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 96 of 1329
From Title Created
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 97 of 1329
From Title Created
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 98 of 1329
From Title Created
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 99 of 1329
From Title Created
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 100 of 1329
From Title Created
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 101 of 1329
From Title Created
20141224-114044_D-A1121-PTC2-A.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179051657
20141224-114045_D-A1121-PTC2-A-Nonworking1.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179047024
20141224-114045_D-A1121-PTC2-A-1.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179051658
20141224-114046_D-A1121-PTC2-Aworking1.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179047025
20141224-114046_D-A1121-PTC1-A.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179047026
20141224-114047_D-A1121-PTC1-Anon_working1.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179051659
20141224-114047_D-A1121-PTC1-A-1.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179047027
20141224-114048_D-A1121-PTC1-Aworking.txt.txt:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179051660
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 102 of 1329
From Title Created
From: jatildattarey.thakor@mannai.com.qa
To: rahkukre@cisco.com,Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n
beechag@cisco.com
Hi Rahul,
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC1-A#
1 Egress Ingress
2 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 103 of 1329
From Title Created
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC1-B#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC2-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 104 of 1329
From Title Created
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC2-B#
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
Hi Jijin,
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 105 of 1329
From Title Created
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 106 of 1329
From Title Created
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 107 of 1329
From Title Created
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 108 of 1329
From Title Created
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 109 of 1329
From Title Created
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 110 of 1329
From Title Created
20141224-114358_image001.jpg:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179047086
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 111 of 1329
From Title Created
From: rahkukre@cisco.com
To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n
beechag@cisco.com
Hi Jijin, Jatil,
Hope you are doing good. I have been working with the Dev Engineer Naveen
Naveen is working on finding the RCA for this as this needs involvement from
the other teams as well. We will keep you posted with the updates.
Regards,
Rahul
Hi Rahul,
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 112 of 1329
From Title Created
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC1-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC1-B#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 113 of 1329
From Title Created
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC2-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC2-B#
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 114 of 1329
From Title Created
Hi Jijin,
Regards,
Rahul
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 115 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 116 of 1329
From Title Created
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 117 of 1329
From Title Created
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 118 of 1329
From Title Created
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 119 of 1329
From Title Created
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
________________________________
20141228-091252_image001.jpg:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179099023
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 120 of 1329
From Title Created
From: rahkukre@cisco.com
To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n
beechag@cisco.com
Hi Jijin
I wanted to update you that we are still working on this issue and will keep you
Feel free to contact us for any questions. Thanks for your patience on this
request.
Regards,
Rahul
Hi Jijin, Jatil,
Hope you are doing good. I have been working with the Dev Engineer Naveen
Naveen is working on finding the RCA for this as this needs involvement from
the other teams as well. We will keep you posted with the updates.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 121 of 1329
From Title Created
Hi Rahul,
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC1-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 122 of 1329
From Title Created
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC1-B#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC2-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC2-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 123 of 1329
From Title Created
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
Hi Jijin,
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 124 of 1329
From Title Created
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
Hi Jijin, Naveen,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 125 of 1329
From Title Created
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
6b85e6ccc9331e
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 126 of 1329
From Title Created
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 127 of 1329
From Title Created
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 128 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 129 of 1329
From Title Created
20150102-120459_image001.jpg:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179191474
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 130 of 1329
From Title Created
From: rahkukre@cisco.com
To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n
beechag@cisco.com
Hi Jijin,
Hope you are doing good. I wanted to update you that Dev Engineer Naveen is
The issue was reproduced in the TAC lab. It is taking some time to conclude
the RCA for this issue by Naveen as in because he needs to communicate and
Regards,
Rahul
Hi Jijin
I wanted to update you that we are still working on this issue and will keep you
Feel free to contact us for any questions. Thanks for your patience on this
request.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 131 of 1329
From Title Created
LIMITED at Cisco)
Hi Jijin, Jatil,
Hope you are doing good. I have been working with the Dev Engineer Naveen
Naveen is working on finding the RCA for this as this needs involvement from
the other teams as well. We will keep you posted with the updates.
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 132 of 1329
From Title Created
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC1-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC1-B#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 133 of 1329
From Title Created
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1121-PTC2-A#
1 Egress Ingress
2 Egress Ingress
3 Egress Ingress
4 Egress Ingress
5 Egress Ingress
6 Egress Ingress
7 Egress Ingress
8 Egress Ingress
9 Egress Ingress
D-A1122-PTC2-B#
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 134 of 1329
From Title Created
LIMITED at Cisco)
Hi Jijin,
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
Please find the show run captures from our PTC1 & PTC2 distributions as you
requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 135 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
LIMITED at Cisco)
Hi Jijin, Naveen,
-------------------------------------------------------
-------------------------------------------------------
1. Go to
https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57
77b2a111888cb
https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 136 of 1329
From Title Created
6b85e6ccc9331e
Regards,
Rahul
LIMITED at Cisco)
Hi Rahul,
As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.
Regards,
Jijin
Hi Rahul,
Have you reviewed the captures I sent you, please update your findings asap.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 137 of 1329
From Title Created
Hi Rahul,
Captures has been attached as you requested. Please let me know if you need
Regards,
Jijin
Hi Jijin,
DE Engineer has been checking this issue, but from the cmfib event trace we
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
Even though the problem is not seen on Encap PE (behind the Source PE) ,
show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE
On Encap PE (sender):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 138 of 1329
From Title Created
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt
On Decap PE(Receiver):
On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group
show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 139 of 1329
From Title Created
DFCs and SP
sh ip pim mdt
sh adjacency Tunnel5
show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2
PS: In the last 2 commands, you will be able to find the ID in the following
command :
sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922
Regards,
Rahul
________________________________
20150108-121840_image001.jpg:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=179382041
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
They are going to test the Debug Image in the TAC Calo Lab Setup
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 140 of 1329
From Title Created
Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 06-FEB-2015 01:08:49 PM
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa,jijin.badarudeen@mannai.com.qa
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 141 of 1329
From Title Created
Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 06-FEB-2015 02:42:02 PM
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa,jijin.badarudeen@mannai.com.qa
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi All,
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 142 of 1329
From Title Created
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 143 of 1329
From Title Created
Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 06:35:48 PM
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Rahul,
Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.
Regards,
Jijin
Hi All,
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 144 of 1329
From Title Created
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 145 of 1329
From Title Created
Mohamed Ali Re: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 06:52:15 PM
From: shenawy@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi All
Best Regards
Mohamed El Shenawy
Hi Rahul,
Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.
Regards,
Jijin
Hi All,
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 146 of 1329
From Title Created
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 147 of 1329
From Title Created
Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 08:19:46 PM
From: jijin.badarudeen@mannai.com.qa
To: shenawy@cisco.com
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Shenawy,
If we remove or change loopback 100 on decap PE it will break anycast, all the
cameras in other distributions also registering with these RPs running with
MSDP peering.
If we have to change the RP on a box we need to change entire design of this
multicast network. I had informed the same to Rahul when we he was in call.
Regards,
Jijin
Hi All
Best Regards
Mohamed El Shenawy
Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.
Regards,
Jijin
Hi All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 148 of 1329
From Title Created
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 149 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 150 of 1329
From Title Created
Mohamed Ali Re: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 09:18:47 PM
From: shenawy@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jijin
Best Regards
Mohamed El Shenawy
Hi Shenawy,
If we remove or change loopback 100 on decap PE it will break anycast, all the
cameras in other distributions also registering with these RPs running with
MSDP peering.
If we have to change the RP on a box we need to change entire design of this
multicast network. I had informed the same to Rahul when we he was in call.
Regards,
Jijin
Hi All
Best Regards
Mohamed El Shenawy
Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 151 of 1329
From Title Created
Regards,
Jijin
Hi All,
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 152 of 1329
From Title Created
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 153 of 1329
From Title Created
From: jatildattarey.thakor@mannai.com.qa
To: shenawy@cisco.com,nbeechag@cisco.com,rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.com,pomitra@cisco.c
om,NaveedMohammad.MohammadZabeeulla@mannai.com.qa,Jijin.Badarude
en@mannai.com.qa
Dear all,
Still the question remains the same, why it doesn't work with Anycast. Is it a
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
Mohammad
Hi Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 154 of 1329
From Title Created
Best Regards
Mohamed El Shenawy
<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:
Hi Shenawy,
If we remove or change loopback 100 on decap PE it will break anycast, all the
cameras in other distributions also registering with these RPs running with
MSDP peering.
multicast network. I had informed the same to Rahul when we he was in call.
Regards,
Jijin
Hi All
customer.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 155 of 1329
From Title Created
Best Regards
Mohamed El Shenawy
<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:
Hi Rahul,
Please note the TAC case ID 628250425 we worked with subeh and it is the
Regards,
Jijin
LIMITED at Cisco)
Hi All,
Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
So is the same issue in old case and the new one. Can you point us some
Regards,
Rahul
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 156 of 1329
From Title Created
LIMITED at Cisco)
Removing the Old Tac Case number from Subject Line (as it is already closed)
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
LIMITED at Cisco)
Notification)
Hi Jijin,
He was able to figure out a workaround, in case if we use the loopback ip used
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
during this period. Since I am familiar with your SR, I would prefer to retain
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 157 of 1329
From Title Created
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
Rahul Kukreja
________________________________
20150209-130643_image001-1.jpg:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=180656558
Please click on the below link to view all files for this SR:
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true
Amit Goyal Re: SR 632952147 Multicast issue (Out of Office Notification) 09-FEB-2015 01:14:27 PM
From: agoyal2@cisco.com
To:
JatilDattarey.Thakor@mannai.com.qa,shenawy@cisco.com,nbeechag@cisco.
com,rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jatil,
Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.
Regards
-Amit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 158 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 159 of 1329
From Title Created
Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 06:08:52 AM
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Rahul,
We are waiting for your update. Please update us the status of this case.
Regards,
Jijin
Hi All,
Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?
Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Removing the Old Tac Case number from Subject Line (as it is already closed)
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 160 of 1329
From Title Created
I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.
Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718
Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 06:12:51 AM
From: jijin.badarudeen@mannai.com.qa
To:
agoyal2@cisco.com,JatilDattarey.Thakor@mannai.com.qa,shenawy@cisco.co
m,nbeechag@cisco.com,rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Rahul/Amit,
We are waiting for your update on this TAC case. Please update us the current
status asap
Regards,
Jijin
________________________________
From: Amit Goyal (agoyal2) [agoyal2@cisco.com]
Sent: Monday, February 09, 2015 4:14 PM
To: Jatil Thakore; Mohamed El Shenawy Ali (shenawy); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Rahul
Kukreja (rahkukre)
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Poojan Mitra (pomitra);
Naveed Mohammad; Jijin Badarudeen
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jatil,
Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.
Regards
-Amit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 161 of 1329
From Title Created
Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 02:28:19 PM
From: rahkukre@cisco.com
To:
Jijin.Badarudeen@mannai.com.qa,agoyal2@cisco.com,JatilDattarey.Thakor@
mannai.com.qa,shenawy@cisco.com,nbeechag@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jijin,
Hope you are doing good. Thanks for your patience on this request.
I had a sync up call with Naveen (DE Engineer) working on this. He is still
working on this and update us on this issue further.
Regards,
Rahul
From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]
Sent: Tuesday, March 03, 2015 11:40 AM
To: Amit Goyal (agoyal2); Jatil Thakore; Mohamed El Shenawy Ali (shenawy);
Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at
Cisco); Rahul Kukreja (rahkukre)
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Poojan Mitra (pomitra);
Naveed Mohammad
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)
Hi Rahul/Amit,
We are waiting for your update on this TAC case. Please update us the current
status asap
Regards,
Jijin
________________________________
From: Amit Goyal (agoyal2) [agoyal2@cisco.com]
Sent: Monday, February 09, 2015 4:14 PM
To: Jatil Thakore; Mohamed El Shenawy Ali (shenawy); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Rahul
Kukreja (rahkukre)
Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);
Poojan Mitra (pomitra); Naveed Mohammad; Jijin Badarudeen
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jatil,
Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.
Regards
-Amit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 162 of 1329
From Title Created
I can not believe that I am asking many times for update without any feedback
from your side
the case is S1 for a long time and the customer is asking for a meeting
tomorrow to decide on dealing with Cisco anymore because of this.
I need update tomorrow to communicate it to the customer.
if we are hitting a bug it is fine share the bug ID then expected fix release.
otherwise I need RCA.
tomorrow is a deadline for us.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 163 of 1329
From Title Created
From: rahkukre@cisco.com
To: "Jijin.Badarudeen@mannai.com.qa"
<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"
<jijin.badarudeen@mannai.com.qa>
<jatil.thakore@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"
<shenawy@cisco.com>
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 164 of 1329
From Title Created
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 165 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Ali (shenawy)
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 166 of 1329
From Title Created
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 167 of 1329
From Title Created
My manager is:
Poojan Mitra
---------------------------------------------------------
20150324-080919926_D-A1122PTC1-B.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=182671345
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 168 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 169 of 1329
From Title Created
Regards,
Rahul
Ali (shenawy)
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 170 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 171 of 1329
From Title Created
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 172 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Ali (shenawy)
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 173 of 1329
From Title Created
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 174 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 175 of 1329
From Title Created
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 176 of 1329
From Title Created
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 177 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 178 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Ali (shenawy)
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 179 of 1329
From Title Created
Change to :
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 180 of 1329
From Title Created
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 181 of 1329
From Title Created
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 182 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
at Cisco)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 183 of 1329
From Title Created
We have requested client approval for below action. I will update you once we
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 184 of 1329
From Title Created
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 185 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 186 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 187 of 1329
From Title Created
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 188 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 189 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
at Cisco)
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 190 of 1329
From Title Created
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 191 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 192 of 1329
From Title Created
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 193 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 194 of 1329
From Title Created
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 195 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
at Cisco)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 196 of 1329
From Title Created
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 197 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 198 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 199 of 1329
From Title Created
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 200 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 201 of 1329
From Title Created
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 202 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
at Cisco)
Hello Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 203 of 1329
From Title Created
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
at Cisco)
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 204 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 205 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 206 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 207 of 1329
From Title Created
Change to :
Regards,
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 208 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the show mls rate-limit , show mls rate-limit
usage command on the RP CPU and show mls rate-limit hw-detail command
on the SP CPU from the device D-A1122-PTC1-B where we are seeing the
issue?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 209 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 210 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 211 of 1329
From Title Created
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
at Cisco)
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 212 of 1329
From Title Created
Rahul
at Cisco)
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 213 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
Hi Rahul,
We have requested client approval for below action. I will update you once we
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 214 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 215 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 216 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 217 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 218 of 1329
From Title Created
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 219 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 12-APR-2015 02:01:32 PM
From: hyenikap@cisco.com
(rahkukre)" <rahkukre@cisco.com>
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 220 of 1329
From Title Created
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 221 of 1329
From Title Created
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 222 of 1329
From Title Created
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 223 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 224 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 225 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 226 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 227 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 228 of 1329
From Title Created
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 229 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 230 of 1329
From Title Created
Ali (shenawy)
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 231 of 1329
From Title Created
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 232 of 1329
From Title Created
Regards,
Jijin
________________________________
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 233 of 1329
From Title Created
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 234 of 1329
From Title Created
this issue?
Regards,
Rahul
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 235 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 236 of 1329
From Title Created
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 237 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 238 of 1329
From Title Created
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 239 of 1329
From Title Created
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 240 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
Ali (shenawy)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 241 of 1329
From Title Created
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
Hi Jijin,Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 242 of 1329
From Title Created
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 243 of 1329
From Title Created
distributions.
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 244 of 1329
From Title Created
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 245 of 1329
From Title Created
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 246 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 247 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 248 of 1329
From Title Created
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 249 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 250 of 1329
From Title Created
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 251 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 13-APR-2015 07:18:02 AM
From: hyenikap@cisco.com
<Jijin.Badarudeen@mannai.com.qa>
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
Best Regards,
Hari.
LIMITED at Cisco)
Ali (shenawy)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 252 of 1329
From Title Created
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 253 of 1329
From Title Created
Regards,
Jijin
[mailto:hyenikap@cisco.com]
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 254 of 1329
From Title Created
Best Regards,
Hari.
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 255 of 1329
From Title Created
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 256 of 1329
From Title Created
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 257 of 1329
From Title Created
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 258 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 259 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 260 of 1329
From Title Created
Change to :
Regards,
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 261 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 262 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 263 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Hari,
Also as per Jijin, there was no improvement in the streams. Around 10-12
streams were checked. We have not conducted any troubleshooting after the
Let's have a joint webex call tomorrow. What time suits you tomorrow?
Regards,
Rahul
Ali (shenawy)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 264 of 1329
From Title Created
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
Best Regards,
Hari.
LIMITED at Cisco)
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 265 of 1329
From Title Created
Regards,
Rahul
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 266 of 1329
From Title Created
Regards,
Jijin
[mailto:hyenikap@cisco.com]
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 267 of 1329
From Title Created
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 268 of 1329
From Title Created
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 269 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 270 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 271 of 1329
From Title Created
We have requested client approval for below action. I will update you once we
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 272 of 1329
From Title Created
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 273 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 274 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 275 of 1329
From Title Created
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 276 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 13-APR-2015 07:35:01 AM
From: hyenikap@cisco.com
<Jijin.Badarudeen@mannai.com.qa>
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Rahul,
Best Regards,
Hari.
Jijin Badarudeen
Ali (shenawy)
Hi Hari,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 277 of 1329
From Title Created
Also as per Jijin, there was no improvement in the streams. Around 10-12
streams were checked. We have not conducted any troubleshooting after the
Let's have a joint webex call tomorrow. What time suits you tomorrow?
Regards,
Rahul
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 278 of 1329
From Title Created
Best Regards,
Hari.
LIMITED at Cisco)
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 279 of 1329
From Title Created
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 280 of 1329
From Title Created
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 281 of 1329
From Title Created
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 282 of 1329
From Title Created
Regards,
Jijin
________________________________
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 283 of 1329
From Title Created
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 284 of 1329
From Title Created
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 285 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 286 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 287 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 288 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 289 of 1329
From Title Created
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 290 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Hari,
Thanks for getting back to us. I checked with Jijin, can we have a call at 03:30
Regards,
Rahul
Ali (shenawy)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 291 of 1329
From Title Created
Best Regards,
Hari.
Jijin Badarudeen
Hi Hari,
Also as per Jijin, there was no improvement in the streams. Around 10-12
streams were checked. We have not conducted any troubleshooting after the
Let's have a joint webex call tomorrow. What time suits you tomorrow?
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 292 of 1329
From Title Created
Rahul
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
Best Regards,
Hari.
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 293 of 1329
From Title Created
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
Hi Hari,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 294 of 1329
From Title Created
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 295 of 1329
From Title Created
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 296 of 1329
From Title Created
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 297 of 1329
From Title Created
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 298 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 299 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 300 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 301 of 1329
From Title Created
Change to :
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 302 of 1329
From Title Created
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 303 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 304 of 1329
From Title Created
From: messenger@webex.com
To: attach@cisco.com
Cc:
Hello,
https://ciscosales.webex.com/ciscosales/j.php?MTID=m2ab57b89ce38bbb23d
e6f4c1b3ef59c1
JOIN BY PHONE
https://ciscosales.webex.com/ciscosales/globalcallin.php?serviceType=MC&E
D=309452567&tollFree=1
http://www.webex.com/pdf/tollfree_restrictions.pdf
https://ciscosales.webex.com/ciscosales/j.php?MTID=mddbce05ee00117704b
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 305 of 1329
From Title Created
c9515b7308d562
https://ciscosales.webex.com/ciscosales/mc
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
20150413-041759410_WebEx_Meeting.ics
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=183578652
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 306 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi Jijin,
Also could you please send us the outputs of following command meanwhile
<Source> verbose
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 307 of 1329
From Title Created
Ali (shenawy)
Hi Rahul,
Best Regards,
Hari.
Jijin Badarudeen
Hi Hari,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 308 of 1329
From Title Created
Also as per Jijin, there was no improvement in the streams. Around 10-12
streams were checked. We have not conducted any troubleshooting after the
Let's have a joint webex call tomorrow. What time suits you tomorrow?
Regards,
Rahul
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 309 of 1329
From Title Created
Best Regards,
Hari.
LIMITED at Cisco)
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 310 of 1329
From Title Created
Hi Hari,
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 311 of 1329
From Title Created
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 312 of 1329
From Title Created
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 313 of 1329
From Title Created
Regards,
Jijin
________________________________
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 314 of 1329
From Title Created
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 315 of 1329
From Title Created
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 316 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 317 of 1329
From Title Created
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
Change to :
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 318 of 1329
From Title Created
Hi Rahul,
Please find the attached capture for below commands as you requested.
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 319 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 320 of 1329
From Title Created
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
20150413-042218344_WebEx_Meeting.ics
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=183583829
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 321 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader
<shenawy@cisco.com>
Hi jijin,
Hope you are doing good. Could you please join the webex meeting which was
Regards,
Rahul
Jijin Badarudeen
Ali (shenawy)
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 322 of 1329
From Title Created
Also could you please send us the outputs of following command meanwhile
<Source> verbose
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 323 of 1329
From Title Created
Best Regards,
Hari.
Jijin Badarudeen
Hi Hari,
Also as per Jijin, there was no improvement in the streams. Around 10-12
streams were checked. We have not conducted any troubleshooting after the
Let's have a joint webex call tomorrow. What time suits you tomorrow?
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 324 of 1329
From Title Created
Rahul
Hi Rahul,
May I know What values are configured ?.Is there improvement from before or
not ?.If there is improvement, Have you tried increasing them further and
checked ?. Have you done ELAM capture for the stream that is not working ?.If
Please schedule a call for tomorrow ,as my calendar is full for the day.
Best Regards,
Hari.
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 325 of 1329
From Title Created
Hi Hari,
I had a conversation with Jijin, the values were tweaked on the Received PE
where the stream is coming from the far side PE and the Entry is not
Regards,
Rahul
Hi Hari,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 326 of 1329
From Title Created
We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B
distributions. Streaming is working fine when the source and receiver are
when source and receiver are connected to different pair. Rahul can help you
Regards,
Jijin
[mailto:hyenikap@cisco.com]
Hi Jijin,Rahul,
working fine on local distributions are not working on remote distributions ". ?.
What does it mean w.r.t to network ?.Does it mean that the receivers
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 327 of 1329
From Title Created
connected to the 7600 ,where the multicast non-rpf rate limit value is increased
,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to
network on where they are working and where they are not after checking the
Best Regards,
Hari.
Hi Rahul,
Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The
multiple cameras working fine on local distributions are not working on remote
distributions.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 328 of 1329
From Title Created
Regards,
Jijin
Hi Rahul,
We haven't yet received update from our CCTV team. Hopefully we can give
Regards,
Jijin
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 329 of 1329
From Title Created
Hello Jijin,
Hope you are doing good. I wanted to follow up if you got any further update on
Regards,
Rahul
Hi Rahul,
Below configuration has been modified as you requested. Our CCTV team is
checking the streams for multiple cameras, I will update you their feedback by
EOB.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 330 of 1329
From Title Created
Regards,
Jijin
Hi Jijin,
Hope you are doing good. I wanted to follow up if there is any further update on
this issue?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 331 of 1329
From Title Created
Hi Rahul,
We have requested client approval for below action. I will update you once we
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 332 of 1329
From Title Created
Hi Jijin,
Hope you are doing good. I wanted to follow up if you got a chance to modify
Regards,
Rahul
Hi Jijin,
Thanks for providing the outputs. Could you please increase the following rate
Please check for multiple streams which were not working and see if there is
any change.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 333 of 1329
From Title Created
Change to :
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 334 of 1329
From Title Created
Please find the attached capture for below commands as you requested.
Regards,
Jijin
Hi Jijin,
Hope you are doing good. Thanks for your patience on this case.
We have working internally on this issue in the lab setup and trying to identify
Could you please provide us the "show mls rate-limit" , "show mls rate-limit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 335 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 336 of 1329
From Title Created
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 337 of 1329
From Title Created
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 338 of 1329
From Title Created
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.
Regards,
Shajeeb
Hi Jijin, Shajeeb,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 339 of 1329
From Title Created
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 340 of 1329
From Title Created
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 341 of 1329
From Title Created
Hi Shajeeb,
As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.
The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.
During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.
Regards,
Rahul
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 342 of 1329
From Title Created
Regards,
Shajeeb
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 343 of 1329
From Title Created
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 344 of 1329
From Title Created
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 345 of 1329
From Title Created
Hi Rahul,
Request you please confirm if this is the only change required to get the
multicast issue sorted out.
We need to raise a request with the customer to get a maintenance window for
the changes
Regards,
Shajeeb
Hi Shajeeb,
As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.
The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.
During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 346 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 347 of 1329
From Title Created
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 348 of 1329
From Title Created
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 349 of 1329
From Title Created
Hi Shajeeb,
Yes as per the diagnosis in the lab and the results from your environment, this
is the only configuration change.
Regards,
Rahul
Hi Rahul,
Request you please confirm if this is the only change required to get the
multicast issue sorted out.
We need to raise a request with the customer to get a maintenance window for
the changes
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 350 of 1329
From Title Created
Hi Shajeeb,
As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.
The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.
During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.
Regards,
Rahul
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 351 of 1329
From Title Created
Regards,
Shajeeb
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 352 of 1329
From Title Created
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 353 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 354 of 1329
From Title Created
Hi Hari,
Hope you are doing good. Customer is planning a maintenance window where
the rate-limit value can be tweaked further.
Is it ok for you to join the call tomorrow at 04:00 PM IST, when they tweak this
value further and test the same?
Regards,
Rahul
Hi Rahul,
Request you please confirm if this is the only change required to get the
multicast issue sorted out.
We need to raise a request with the customer to get a maintenance window for
the changes
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 355 of 1329
From Title Created
Hi Shajeeb,
As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.
The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.
During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.
Regards,
Rahul
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 356 of 1329
From Title Created
Regards,
Shajeeb
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 357 of 1329
From Title Created
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 358 of 1329
From Title Created
From: messenger@webex.com
To: attach@cisco.com
Cc:
Hello,
SR 632952147
https://ciscosales.webex.com/ciscosales/j.php?MTID=md20a74db4292d08c11
a9f520d9f53025
JOIN BY PHONE
https://ciscosales.webex.com/ciscosales/globalcallin.php?serviceType=MC&E
D=310354342&tollFree=1
http://www.webex.com/pdf/tollfree_restrictions.pdf
https://ciscosales.webex.com/ciscosales/j.php?MTID=me3e7074a3404fcc4075
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 359 of 1329
From Title Created
cc953b34d6d3a
https://ciscosales.webex.com/ciscosales/mc
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
20150420-061334002_WebEx_Meeting.ics
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=183924724
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 360 of 1329
From Title Created
Hi Shajeeb,
As discussed we could try to increase the rate-limiter value further, but this
should be done during the maintenance window, due to CPU being already
high and we don't know what could be the overall impact.
Hari can join us if needed. I will schedule a meeting tomorrow for 04:00 PM IST
and you will receive a separate email invite.
Regards,
Rahul
Hi Hari,
Hope you are doing good. Customer is planning a maintenance window where
the rate-limit value can be tweaked further.
Is it ok for you to join the call tomorrow at 04:00 PM IST, when they tweak this
value further and test the same?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 361 of 1329
From Title Created
Hi Rahul,
Request you please confirm if this is the only change required to get the
multicast issue sorted out.
We need to raise a request with the customer to get a maintenance window for
the changes
Regards,
Shajeeb
Hi Shajeeb,
As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.
The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.
During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 362 of 1329
From Title Created
Rahul
Hi Rahul,
Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .
As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 363 of 1329
From Title Created
Hi Jijin, Shajeeb,
Thanks for your time on call today. I am summarizing what we discussed over
the call.
When this TAC Case was logged the problem description was:
- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.
- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets
Revisiting your configuration we found that the value for the rate-limiter was
configured as:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 364 of 1329
From Title Created
So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:
Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.
This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 365 of 1329
From Title Created
From: rahkukre@cisco.com
Cc:
Subject: SR 632952147
Subject:
20150421-085626646_PTC1A 21 April.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184011846
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 366 of 1329
From Title Created
From: rahkukre@cisco.com
Cc:
Subject: SR 632952147
-----Original Message-----
Subject: Capture.rar
Capture.rar
20150421-092051920_Capture.rar
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184013058
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 367 of 1329
From Title Created
From: rahkukre@cisco.com
To: "Jijin.Badarudeen@mannai.com.qa"
<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"
<jijin.badarudeen@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"
<shajeeb.kader@mannai.com.qa>,"jatil.thakore@mannai.com.qa"
<jatil.thakore@mannai.com.qa>
Cc: "attach@cisco.com"
<attach@cisco.com>,"naveed.mohammad@mannai.com.qa"
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
Rahul Kukreja
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 368 of 1329
From Title Created
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 369 of 1329
From Title Created
From: JatilDattarey.Thakor@mannai.com.qa
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 370 of 1329
From Title Created
Cisco)
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 371 of 1329
From Title Created
Myself and Hari will work internally further with the Multicast BU to confirm why
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 372 of 1329
From Title Created
20150421-095519365_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184023184
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 373 of 1329
From Title Created
From: Shajeeb.Kader@mannai.com.qa
(rahkukre)" <rahkukre@cisco.com>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Rahul,
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 374 of 1329
From Title Created
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 375 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 376 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 377 of 1329
From Title Created
20150427-003500793_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184265237
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 378 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Shajeeb,
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> event pending <s> <g> ver
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 379 of 1329
From Title Created
debug plat soft multicast ip cmfib vrf <name> event met <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> event perf <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> error pending <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> stats <s> <g> ver
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address
debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT source and
group address
debug plat soft multicast ip cmfib event met <src> <grp> ver--MDT source and
group address
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 380 of 1329
From Title Created
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 381 of 1329
From Title Created
Shajeeb
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 382 of 1329
From Title Created
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 383 of 1329
From Title Created
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 384 of 1329
From Title Created
---------------------------------------------------------
________________________________
20150427-020846452_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184269367
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 385 of 1329
From Title Created
From: Shajeeb.Kader@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Rahul,
We have got the approval for working on the below and we are fine with the
timings proposed
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 386 of 1329
From Title Created
Hi Shajeeb,
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> event pending <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> event met <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> event perf <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver
debug plat soft multicast ip cmfib vrf <name> error pending <s> <g> ver
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 387 of 1329
From Title Created
debug plat soft multicast ip cmfib vrf <name> stats <s> <g> ver
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address
debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT source and
group address
debug plat soft multicast ip cmfib event met <src> <grp> ver--MDT source and
group address
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 388 of 1329
From Title Created
Hi Rahul,
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 389 of 1329
From Title Created
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 390 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 391 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Monday - Friday
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 392 of 1329
From Title Created
20150508-043221678_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=184864567
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 393 of 1329
From Title Created
From: rahkukre@cisco.com
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Shajeeb,
I had a check with the PI Team, are you available sometime next week at 09:00
AM PT Time?
9:30 PM IST
7:00 PM Qatar
If not I will check they are available at the same time. Please share your
thoughts.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 394 of 1329
From Title Created
-----Original Message-----
Hi Rahul,
We have got the approval for working on the below and we are fine with the
timings proposed
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 395 of 1329
From Title Created
Hi Shajeeb,
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 396 of 1329
From Title Created
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT
source and group address debug plat soft multicast ip cmfib event met <src>
<grp> ver--MDT source and group address debug plat soft multicast ip cmfib
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 397 of 1329
From Title Created
Hi Rahul,
Regards,
Shajeeb
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 398 of 1329
From Title Created
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 399 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
Rahul Kukreja
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 400 of 1329
From Title Created
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Worldwide contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 401 of 1329
From Title Created
From: Shajeeb.Kader@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Rahul,
earlier.
Please confirm if this time is suitable and update as the activity is scheduled for
tomorrow
Regards
Shajeeb kader
shajeeb.kader@mannai.com.qa
________________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 402 of 1329
From Title Created
Hi Shajeeb,
I had a check with the PI Team, are you available sometime next week at 09:00
AM PT Time?
9:30 PM IST
7:00 PM Qatar
If not I will check they are available at the same time. Please share your
thoughts.
Regards,
Rahul
-----Original Message-----
Hi Rahul,
We have got the approval for working on the below and we are fine with the
timings proposed
Regards,
Shajeeb
Hi Shajeeb,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 403 of 1329
From Title Created
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT
source and group address debug plat soft multicast ip cmfib event met <src>
<grp> ver--MDT source and group address debug plat soft multicast ip cmfib
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 404 of 1329
From Title Created
Hi Rahul,
Regards,
Shajeeb
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 405 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Worldwide contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 406 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 407 of 1329
From Title Created
From: Shajeeb.Kader@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Rahul,
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 408 of 1329
From Title Created
________________________________________
Hi Rahul,
earlier.
Please confirm if this time is suitable and update as the activity is scheduled for
tomorrow
Regards
Shajeeb kader
shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 409 of 1329
From Title Created
________________________________________
Hi Shajeeb,
I had a check with the PI Team, are you available sometime next week at 09:00
AM PT Time?
9:30 PM IST
7:00 PM Qatar
If not I will check they are available at the same time. Please share your
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 410 of 1329
From Title Created
thoughts.
Regards,
Rahul
-----Original Message-----
Hi Rahul,
We have got the approval for working on the below and we are fine with the
timings proposed
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 411 of 1329
From Title Created
Hi Shajeeb,
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 412 of 1329
From Title Created
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT
source and group address debug plat soft multicast ip cmfib event met <src>
<grp> ver--MDT source and group address debug plat soft multicast ip cmfib
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 413 of 1329
From Title Created
Hi Rahul,
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 414 of 1329
From Title Created
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 415 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 416 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Worldwide contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 417 of 1329
From Title Created
From: Shajeeb.Kader@mannai.com.qa
<JatilDattarey.Thakor@mannai.com.qa>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Shenawy Ali
(hyenikap -
<Jijin.Badarudeen@mannai.com.qa>
Hi Rahul,
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 418 of 1329
From Title Created
________________________________________
Hi Rahul,
earlier.
Please confirm if this time is suitable and update as the activity is scheduled for
tomorrow
Regards
Shajeeb kader
shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 419 of 1329
From Title Created
________________________________________
Hi Shajeeb,
I had a check with the PI Team, are you available sometime next week at 09:00
AM PT Time?
9:30 PM IST
7:00 PM Qatar
If not I will check they are available at the same time. Please share your
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 420 of 1329
From Title Created
thoughts.
Regards,
Rahul
-----Original Message-----
Hi Rahul,
We have got the approval for working on the below and we are fine with the
timings proposed
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 421 of 1329
From Title Created
Hi Shajeeb,
Thanks for your time on call. As discussed we will need to run the debugs to
Here is the set of commands. Also please let me know if the below time suits
you:
7:30 PM IST
5:00 PM Qatar
In VRF context:
---------------
debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 422 of 1329
From Title Created
debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft
multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft
In Backbone context:
--------------------
debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and
group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT
source and group address debug plat soft multicast ip cmfib event met <src>
<grp> ver--MDT source and group address debug plat soft multicast ip cmfib
debug commands from PI which will need to be enabled to see why issue
occurs:
-------------------------
Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 423 of 1329
From Title Created
Hi Rahul,
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 424 of 1329
From Title Created
Hi Rahul,
Thanking you and assuring the best of our services at all times.
Regards,
Doha, Qatar.
jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>
www.mannai.com.qa<http://www.mannai.com.qa/>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 425 of 1329
From Title Created
Hi All,
As discussed we saw the behavior for 1st stream changed after increasing the
rate-limiter value
But for the second and third stream, we see the first packet was punted to the
CPU (using netdr), but still the hardware entry not created which causes the
packet to drop.
Myself and Hari will work internally further with the Multicast BU to confirm why
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 426 of 1329
From Title Created
Rahul Kukreja
Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>
Worldwide contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------
My manager is:
Poojan Mitra
---------------------------------------------------------
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 427 of 1329
From Title Created
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
Participants:
Shajeeb (Customer)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 428 of 1329
From Title Created
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
++++++++
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 429 of 1329
From Title Created
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 430 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
Stream 3 :
+++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 431 of 1329
From Title Created
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 432 of 1329
From Title Created
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
After the reboot the CPU was around 60% which is always there in this device.
------------------
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 433 of 1329
From Title Created
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 434 of 1329
From Title Created
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
D-A1121-PTC2-A#sh bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 435 of 1329
From Title Created
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
Once we have the above information, we will try this in lab based on this data.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 436 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 437 of 1329
From Title Created
From: rahkukre@cisco.com
WIPRO
(attach@cisco.com)" <attach@cisco.com>
Cc:
Subject:
20150514-063837034_PTC2A-13 May.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=185159413
20150514-063837045_PTC2alogmay 13.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=185159414
20150514-063837045_D-A1121-PTC2-A.Showibc.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=185148561
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 438 of 1329
From Title Created
Hi Rahul,
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 439 of 1329
From Title Created
Shajeeb kader
shajeeb.kader@mannai.com.qa
________________________________
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 440 of 1329
From Title Created
Participants:
Shajeeb (Customer)
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 441 of 1329
From Title Created
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 442 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 443 of 1329
From Title Created
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 444 of 1329
From Title Created
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
After the reboot the CPU was around 60% which is always there in this device.
------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 445 of 1329
From Title Created
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 446 of 1329
From Title Created
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 447 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 448 of 1329
From Title Created
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 449 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 19-MAY-2015 02:01:07 PM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X
Hi Rahul K,
I have looked at the CALO and thanks for reproducing the problem. So far the
issue still pointing to Non RPF rate limiter. Currently CALO has 100 mcast
streams running with 1000 packets per second each with mls rate limiter for
non RPF packets of 300 50. With this, it really takes a very long time for all the
streams to start working.
From ELAM captures of falining mcast streams I did not see anything wrong.
So, again I experimented by increasing the mcast non RPF rate limiter to the
following:
With this configuration, the system is adding about 10 new streams every
second, ( as the multicast netflow entry expires every 20 secondsand allows
the RPF failed mcast packets to be punted)
In this case, all the mcast streams comes up instantly (or at a max delay of 20
seconds) .
I gave these inputs to our Dev team and Naveen from Development team will
be evaluating the code for this netflow behavior in this case and we will have
to also check whether these packets can be dropped anywhere else on the
inband path, although these packets were not seen to be dropped under
IBC/SPD counters.
If you like to go through the lab results of the above tests, together, we can do
so anytime after 2 PM tomorrow. Otherwise, you can see the results for
yourself by changing the non RPF rate limiter configuration on the Decap PE.
Best Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 450 of 1329
From Title Created
Hari.
Thanks for your help during the last session we had with the customer. I
worked on the Calo Setup today and is ready.
Calo case associated with the devices in case needed to clear the lines: Case:
Dec14rahkukreBGL3336
The issue is still seen in the lab, please feel free to play around and make
changes if needed.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 451 of 1329
From Title Created
+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 452 of 1329
From Title Created
Hi Rahul,
Could you please update us on bringing up the CALO setup with the scale
mentioned by customer ?. Naveen, sanesh from Dev team will be examining
the CALO together with me and will have to come up with the analysis ,the root
cause and solution.
Best Regards,
Hari.
We will be expecting your next action plan once you have gone through
Shajeebs update.
Kindest regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 453 of 1329
From Title Created
Sara
Hi Rahul,
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 454 of 1329
From Title Created
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
________________________________
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 455 of 1329
From Title Created
Participants:
Shajeeb (Customer)
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 456 of 1329
From Title Created
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 457 of 1329
From Title Created
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 458 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 459 of 1329
From Title Created
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
After the reboot the CPU was around 60% which is always there in this device.
------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 460 of 1329
From Title Created
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 461 of 1329
From Title Created
D-A1121-PTC2-A# sh sup-bootdisk:
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 462 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 463 of 1329
From Title Created
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 464 of 1329
From Title Created
Hi Shajeeb,
Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.
Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):
Please collect the output of this command multiple times at an interval of say 2
mins.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 465 of 1329
From Title Created
We will be expecting your next action plan once you have gone through
Shajeebs update.
Kindest regards,
Sara
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 466 of 1329
From Title Created
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 467 of 1329
From Title Created
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
Participants:
Shajeeb (Customer)
Rahul K (TAC)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 468 of 1329
From Title Created
++++++++
239.193.152.90 / 10.16.130.12
++++++++
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 469 of 1329
From Title Created
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 470 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 471 of 1329
From Title Created
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 472 of 1329
From Title Created
After the reboot the CPU was around 60% which is always there in this device.
------------------
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 473 of 1329
From Title Created
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 474 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 475 of 1329
From Title Created
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
Once we have the above information, we will try this in lab based on this data.
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 476 of 1329
From Title Created
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 477 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 20-MAY-2015 10:27:10 AM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Shajeeb,
Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.
Best Regards,
Hari.
Hi Shajeeb,
Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.
Could you send us the following output from the Decapsulation PE (SP and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 478 of 1329
From Title Created
Please collect the output of this command multiple times at an interval of say 2
mins.
Regards,
Rahul
We will be expecting your next action plan once you have gone through
Shajeebs update.
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 479 of 1329
From Title Created
Hi Rahul,
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
Regards,
Shajeeb kader
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 480 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
________________________________
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 481 of 1329
From Title Created
Participants:
Shajeeb (Customer)
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 482 of 1329
From Title Created
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 483 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 484 of 1329
From Title Created
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 485 of 1329
From Title Created
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
After the reboot the CPU was around 60% which is always there in this device.
------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 486 of 1329
From Title Created
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 487 of 1329
From Title Created
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 488 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 489 of 1329
From Title Created
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 490 of 1329
From Title Created
Hari Prasada Babu Yenikapati Please refer to the note detail 20-MAY-2015 11:56:14 AM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Rahul ,Shajeeb,
In addition, please let me know whether no mls rate-limit multicast ipv4 non-rpf
was tried and the problem still remained the same ?.
Best Regards,
Hari.
Hi Shajeeb,
Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.
Best Regards,
Hari.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 491 of 1329
From Title Created
Hi Shajeeb,
Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.
Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):
Please collect the output of this command multiple times at an interval of say 2
mins.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 492 of 1329
From Title Created
We will be expecting your next action plan once you have gone through
Shajeebs update.
Kindest regards,
Sara
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 493 of 1329
From Title Created
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
________________________________
Hi Shajeeb, Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 494 of 1329
From Title Created
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
Participants:
Shajeeb (Customer)
Rahul K (TAC)
++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 495 of 1329
From Title Created
239.193.152.90 / 10.16.130.12
++++++++
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 496 of 1329
From Title Created
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 497 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 498 of 1329
From Title Created
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 499 of 1329
From Title Created
After the reboot the CPU was around 60% which is always there in this device.
------------------
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 500 of 1329
From Title Created
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 501 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 502 of 1329
From Title Created
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 503 of 1329
From Title Created
Hi Rahul,
The customer is asking for RCA on why the switch got rebooted during our
activity.
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 504 of 1329
From Title Created
From: rahkukre@cisco.com
Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El
Hi Shajeeb,
You could also check the SEA file in the supervisors to check if there are any
More information:
http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/12-
2SX/configuration/guide/book/sea.html
In case if you would like to investigate the crash issue. You may also open a
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 505 of 1329
From Title Created
Hi Rahul,
The customer is asking for RCA on why the switch got rebooted during our
activity.
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 506 of 1329
From Title Created
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
Participants:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 507 of 1329
From Title Created
Shajeeb (Customer)
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 508 of 1329
From Title Created
++++++++
Entry came in hardware after around 15 minutes when we saw first packet in
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 509 of 1329
From Title Created
4FE70000
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 510 of 1329
From Title Created
00000000
04D11771
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 511 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
Stream 3 :
+++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 512 of 1329
From Title Created
We see the h/w entry created and stream started working when the first packet
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
and the ssh session got hang while printing the output of this command half
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 513 of 1329
From Title Created
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
The connectivity for this switch then went down for few minutes, and when it
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
After the reboot the CPU was around 60% which is always there in this device.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 514 of 1329
From Title Created
------------------
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
3.S3.bin"
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 515 of 1329
From Title Created
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 516 of 1329
From Title Created
mz.152-4.S3a.bin
mz.153-3.S3.bin
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 517 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 518 of 1329
From Title Created
mz.153-3.S3.bin
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 519 of 1329
From Title Created
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 520 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hello Shajeeb,
I wanted to follow up if you could provide us the outputs requested earlier and
if we could use no mls rate-limit multicast ipv4 non-rpf and check if the issue
still persists ?
Regards,
Rahul
Hi Rahul ,Shajeeb,
In addition, please let me know whether no mls rate-limit multicast ipv4 non-rpf
was tried and the problem still remained the same ?.
Best Regards,
Hari.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 521 of 1329
From Title Created
Hi Shajeeb,
Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.
Best Regards,
Hari.
Hi Shajeeb,
Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.
Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 522 of 1329
From Title Created
Please collect the output of this command multiple times at an interval of say 2
mins.
Regards,
Rahul
We will be expecting your next action plan once you have gone through
Shajeebs update.
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 523 of 1329
From Title Created
Hi Rahul,
1. I/P and O/P rate for unicast and multicast streams ? - 2MB
3. IGMP Join rate? Please let me know what are you looking for here
Regards,
Shajeeb kader
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 524 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
________________________________
Hi Shajeeb, Jijin
Thanks for your time on call today. Please find below the brief summary of our
discussion today:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 525 of 1329
From Title Created
Participants:
Shajeeb (Customer)
Rahul K (TAC)
++++++++
239.193.152.90 / 10.16.130.12
++++++++
Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 526 of 1329
From Title Created
protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 527 of 1329
From Title Created
The mfib o/p for data groups showed packets coming in constantly before this.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 528 of 1329
From Title Created
Stream 3 :
+++++++++
We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)
ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)
As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.
During troubleshooting this stream with the team, we run following command
on SP:
and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 529 of 1329
From Title Created
The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.
The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)
BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.
We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.
After the reboot the CPU was around 60% which is always there in this device.
------------------
System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 530 of 1329
From Title Created
CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%
D-A1121-PTC2-A# sh sup-bootdisk:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 531 of 1329
From Title Created
D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 532 of 1329
From Title Created
D-A1121-PTC2-A#sh bootdisk:
D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 533 of 1329
From Title Created
Once we have the above information, we will try this in lab based on this data.
Regards,
Rahul
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 534 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 535 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 536 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Rahul,
We will keep you updated when we get the approval to make the changes.
Regards,
Shajeeb kader
shajeeb.kader@mannai.com.qa
________________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 537 of 1329
From Title Created
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 538 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Jijin,
As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489
Regards,
Rahul
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 539 of 1329
From Title Created
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
Called Jijin, he will check with Shajeeb and request him to update us.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 540 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Rahul,
We will update you when we get the approval to make changes for both the
below cases
Regards,
Shajeeb
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 541 of 1329
From Title Created
As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489
Regards,
Rahul
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 542 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 543 of 1329
From Title Created
I will be out of the office starting 6/27/2015 and will be back to work on
7/7/2015.
Should you however need urgent assistance, please contact Cisco Technical
Support and request assistance of the next available engineer. Cisco Technical
Support can be reached by:
- Email: tac@cisco.com with the case number in the title or
- Phone: Regional free phone numbers:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
Rahul Kukreja
rahkukre@cisco.com
+1 408 434 3427
I will be out of the office starting 6/27/2015 and will be back to work on
7/7/2015.
2447.
Should you however need urgent assistance, please contact Cisco Technical
Support and request assistance of the next available engineer. Cisco Technical
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
Rahul Kukreja
rahkukre@cisco.com
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 544 of 1329
From Title Created
Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue
Hi Rahul,
We will be working from 7:30 AM QST - 13:00 PM QST ( Qatar Standard Time
) from Sunday to Thursday
Regards,
Shajeeb
-----Original Message-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 545 of 1329
From Title Created
Hi Rahul,
We will update you when we get the approval to make changes for both the
below cases
Regards,
Shajeeb
Hi Jijin,
As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 546 of 1329
From Title Created
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 547 of 1329
From Title Created
Hi Rahul,
Thanks,
Naveen
-----Original Message-----
To: Shajeeb Kader; Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Sanesh
Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Naveen Beechagondahalli
Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Hi Rahul,
We will be working from 7:30 AM QST - 13:00 PM QST ( Qatar Standard Time
) from Sunday to Thursday
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 548 of 1329
From Title Created
Regards,
Shajeeb
-----Original Message-----
Hi Rahul,
We will update you when we get the approval to make changes for both the
below cases
Regards,
Shajeeb
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 549 of 1329
From Title Created
Hi Jijin,
As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489
Regards,
Rahul
Hi Jijin, Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 550 of 1329
From Title Created
Hi Shajeeb,
Hope you are doing good. Please let me know if you have any further update
on this request?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 551 of 1329
From Title Created
From: rahkukre@cisco.com
31.com>,"Sara Alshafie
-X (salshafi)" <salshafi@cisco.com>,"shajeeb.kader@mannai.com.qa"
(hyenikap
<shmahaja@cisco.com>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sanesh
Kariyadan -X
<skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"
<attach@cisco.com>
Hi All,
Hope you are doing good. Myself and Naveen are testing this further in Lab
Setup.
on leave
Could you inform us how many streams are there per VRF ?
(The number of data groups for CCTV VRF are 256, so we need to find if one
data group is serving more than 1 stream or not), please also send the output
Is the issue seen only for the CCTV VRF or is for multiple VRFs?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 552 of 1329
From Title Created
Regards,
Rahul
at Cisco)
++ Rahul K ,Sanesh
at Cisco)
Mohammad'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 553 of 1329
From Title Created
Hi Elmar,
We are testing the scale 3000 to 4000 streams today .I will update by EOD.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
Morning Naveen
We've not had any feedback from you on this subject. Please be aware that we
update.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 554 of 1329
From Title Created
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
We will test the customer scale i.e 3000 to 4000 streams in our lab setup
without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher
value) and check for all the streams whether the HW entries are getting
I will also check if there is any impact on the router and will update the findings
Thanks,
Naveen
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 555 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Naveen,
airport. Without understanding the impact of removing the rate limiter on the
rest of the network, we cannot use the live environment to check what the
impact would be. You need to give us some assurance that we will not affect
operations, and if you cannot, then this is not the solution to the problem.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 556 of 1329
From Title Created
Hi Elmar,
Previously we tested with >100streams in our lab without rate limiter , we didn't
see any impact /issue. The requirement here is to test with 3000 to 4000
streams without non rpf rate limiter and check there is any impact with high
number of streams.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 557 of 1329
From Title Created
I however have to question what we are now simulating? Hasn't this already
been done in the lab where the problem was the rate limiter that needed to be
removed, or are we leaving the rate limiter in, but increasing the values at
which it operates?
Shajeeb, you can execute these commands and capture what you need to, as
Regards
Elmar
31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 558 of 1329
From Title Created
at Cisco)
31.com<mailto:esingleton@cp-31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Sara,
show tech
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 559 of 1329
From Title Created
sh mls rate-limit
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
Hello all,
Thank you for your time on the call. We have agreed on the following Action
Items:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 560 of 1329
From Title Created
- Naveen (DE) will put together an e-mail with the commands needed in
order for Shajeeb to collect the logs, and then Naveen will try to simulate the
- Naveen will share the expected impact of removing the rate limiter on
Based on the above, the end customer will be advised to remove the rate
limiter, as such.
Kindest regards,
Sara
[Description: cid:3396855788_11728945]
Sara Al-Shafie
salshafi@cisco.com<mailto:salshafi@cisco.com>
---------------------------------------------------------------------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 561 of 1329
From Title Created
Worldwide Contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------------------------
20150707-045355676_image001.png
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187770599
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 562 of 1329
From Title Created
From: salshafi@cisco.com
Beechagondahalli
31.com>,"shajeeb.kader@mannai.com.qa"
(hyenikap
<shmahaja@cisco.com>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sanesh
Kariyadan -X
<skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"
<attach@cisco.com>,"Mohamed El
Thank you all for your time on the call today. Here are the Action Items we
-Rahul (TAC) to share the commands' outputs from lab testing (what had been
-Michael/Elmar will study those outputs and compare them, and decide the way
forward accordingly.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 563 of 1329
From Title Created
Kindest regards,
Sara
'attach@cisco.com' (attach@cisco.com)
Hi All,
Hope you are doing good. Myself and Naveen are testing this further in Lab
Setup.
on leave
Could you inform us how many streams are there per VRF ?
(The number of data groups for CCTV VRF are 256, so we need to find if one
data group is serving more than 1 stream or not), please also send the output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 564 of 1329
From Title Created
Is the issue seen only for the CCTV VRF or is for multiple VRFs?
Regards,
Rahul
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
++ Rahul K ,Sanesh
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 565 of 1329
From Title Created
Hi Elmar,
We are testing the scale 3000 to 4000 streams today .I will update by EOD.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
Morning Naveen
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 566 of 1329
From Title Created
We've not had any feedback from you on this subject. Please be aware that we
update.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
We will test the customer scale i.e 3000 to 4000 streams in our lab setup
without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher
value) and check for all the streams whether the HW entries are getting
I will also check if there is any impact on the router and will update the findings
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 567 of 1329
From Title Created
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Naveen,
airport. Without understanding the impact of removing the rate limiter on the
rest of the network, we cannot use the live environment to check what the
impact would be. You need to give us some assurance that we will not affect
operations, and if you cannot, then this is not the solution to the problem.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 568 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
Previously we tested with >100streams in our lab without rate limiter , we didn't
see any impact /issue. The requirement here is to test with 3000 to 4000
streams without non rpf rate limiter and check there is any impact with high
number of streams.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 569 of 1329
From Title Created
I however have to question what we are now simulating? Hasn't this already
been done in the lab where the problem was the rate limiter that needed to be
removed, or are we leaving the rate limiter in, but increasing the values at
which it operates?
Shajeeb, you can execute these commands and capture what you need to, as
Regards
Elmar
31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 570 of 1329
From Title Created
Kindest regards,
Sara
at Cisco)
31.com<mailto:esingleton@cp-31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Sara,
show tech
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 571 of 1329
From Title Created
sh mls rate-limit
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 572 of 1329
From Title Created
Thank you for your time on the call. We have agreed on the following Action
Items:
- Naveen (DE) will put together an e-mail with the commands needed in
order for Shajeeb to collect the logs, and then Naveen will try to simulate the
- Naveen will share the expected impact of removing the rate limiter on
Based on the above, the end customer will be advised to remove the rate
limiter, as such.
Kindest regards,
Sara
[Description: cid:3396855788_11728945]
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 573 of 1329
From Title Created
salshafi@cisco.com<mailto:salshafi@cisco.com>
---------------------------------------------------------------------------
Worldwide Contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------------------------
20150708-050352827_image001.png
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187852615
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 574 of 1329
From Title Created
From: NaveedMohammad.MohammadZabeeulla@mannai.com.qa
<Shajeeb.Kader@mannai.com.qa>,'Michael
Hi Rahul,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 575 of 1329
From Title Created
LIMITED at Cisco)
Thank you all for your time on the call today. Here are the Action Items we
-Rahul (TAC) to share the commands' outputs from lab testing (what had been
-Michael/Elmar will study those outputs and compare them, and decide the way
forward accordingly.
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 576 of 1329
From Title Created
LIMITED at Cisco)
'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)
Hi All,
Hope you are doing good. Myself and Naveen are testing this further in Lab
Setup.
on leave
Could you inform us how many streams are there per VRF ?
(The number of data groups for CCTV VRF are 256, so we need to find if one
please also send the output of show ip pim vrf CCTV mdt send / receive
Is the issue seen only for the CCTV VRF or is for multiple VRFs?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 577 of 1329
From Title Created
Regards,
Rahul
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
++ Rahul K ,Sanesh
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 578 of 1329
From Title Created
Mohammad'
Hi Elmar,
We are testing the scale 3000 to 4000 streams today .I will update by EOD.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
Morning Naveen
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 579 of 1329
From Title Created
We've not had any feedback from you on this subject. Please be aware that we
update.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
We will test the customer scale i.e 3000 to 4000 streams in our lab setup
without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher
value) and check for all the streams whether the HW entries are getting
I will also check if there is any impact on the router and will update the findings
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 580 of 1329
From Title Created
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Naveen,
airport. Without understanding the impact of removing the rate limiter on the
rest of the network, we cannot use the live environment to check what the
impact would be. You need to give us some assurance that we will not affect
operations, and if you cannot, then this is not the solution to the problem.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 581 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
Previously we tested with >100streams in our lab without rate limiter , we didn't
see any impact /issue. The requirement here is to test with 3000 to 4000
streams without non rpf rate limiter and check there is any impact with high
number of streams.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 582 of 1329
From Title Created
I however have to question what we are now simulating? Hasn't this already
been done in the lab where the problem was the rate limiter that needed to be
removed, or are we leaving the rate limiter in, but increasing the values at
which it operates?
Shajeeb, you can execute these commands and capture what you need to, as
Regards
Elmar
31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 583 of 1329
From Title Created
Kindest regards,
Sara
at Cisco)
31.com<mailto:esingleton@cp-31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Sara,
show tech
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 584 of 1329
From Title Created
sh mls rate-limit
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 585 of 1329
From Title Created
Thank you for your time on the call. We have agreed on the following Action
Items:
- Naveen (DE) will put together an e-mail with the commands needed in
order for Shajeeb to collect the logs, and then Naveen will try to simulate the
- Naveen will share the expected impact of removing the rate limiter on
Based on the above, the end customer will be advised to remove the rate
limiter, as such.
Kindest regards,
Sara
[Description: cid:3396855788_11728945]
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 586 of 1329
From Title Created
salshafi@cisco.com<mailto:salshafi@cisco.com>
---------------------------------------------------------------------------
Worldwide Contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------------------------
20150708-051456180_image001.png
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848970
20150708-051456180_PTC1-Apim.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848971
20150708-051456181_PTC1-ACCTV-mroute.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848972
20150708-051456204_PTC1-B-CCTV-mroute.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848973
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 587 of 1329
From Title Created
From: NaveedMohammad.MohammadZabeeulla@mannai.com.qa
<Shajeeb.Kader@mannai.com.qa>,'Michael
Hi Rahul,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 588 of 1329
From Title Created
LIMITED at Cisco)
Thank you all for your time on the call today. Here are the Action Items we
-Rahul (TAC) to share the commands' outputs from lab testing (what had been
-Michael/Elmar will study those outputs and compare them, and decide the way
forward accordingly.
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 589 of 1329
From Title Created
LIMITED at Cisco)
'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)
Hi All,
Hope you are doing good. Myself and Naveen are testing this further in Lab
Setup.
on leave
Could you inform us how many streams are there per VRF ?
(The number of data groups for CCTV VRF are 256, so we need to find if one
please also send the output of show ip pim vrf CCTV mdt send / receive
Is the issue seen only for the CCTV VRF or is for multiple VRFs?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 590 of 1329
From Title Created
Regards,
Rahul
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
++ Rahul K ,Sanesh
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 591 of 1329
From Title Created
Mohammad'
Hi Elmar,
We are testing the scale 3000 to 4000 streams today .I will update by EOD.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
Morning Naveen
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 592 of 1329
From Title Created
We've not had any feedback from you on this subject. Please be aware that we
update.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
We will test the customer scale i.e 3000 to 4000 streams in our lab setup
without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher
value) and check for all the streams whether the HW entries are getting
I will also check if there is any impact on the router and will update the findings
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 593 of 1329
From Title Created
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Naveen,
airport. Without understanding the impact of removing the rate limiter on the
rest of the network, we cannot use the live environment to check what the
impact would be. You need to give us some assurance that we will not affect
operations, and if you cannot, then this is not the solution to the problem.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 594 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
Previously we tested with >100streams in our lab without rate limiter , we didn't
see any impact /issue. The requirement here is to test with 3000 to 4000
streams without non rpf rate limiter and check there is any impact with high
number of streams.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 595 of 1329
From Title Created
I however have to question what we are now simulating? Hasn't this already
been done in the lab where the problem was the rate limiter that needed to be
removed, or are we leaving the rate limiter in, but increasing the values at
which it operates?
Shajeeb, you can execute these commands and capture what you need to, as
Regards
Elmar
31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 596 of 1329
From Title Created
Kindest regards,
Sara
at Cisco)
31.com<mailto:esingleton@cp-31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Sara,
show tech
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 597 of 1329
From Title Created
sh mls rate-limit
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 598 of 1329
From Title Created
Thank you for your time on the call. We have agreed on the following Action
Items:
- Naveen (DE) will put together an e-mail with the commands needed in
order for Shajeeb to collect the logs, and then Naveen will try to simulate the
- Naveen will share the expected impact of removing the rate limiter on
Based on the above, the end customer will be advised to remove the rate
limiter, as such.
Kindest regards,
Sara
[Description: cid:3396855788_11728945]
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 599 of 1329
From Title Created
salshafi@cisco.com<mailto:salshafi@cisco.com>
---------------------------------------------------------------------------
Worldwide Contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------------------------
20150708-051456180_image001.png
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848970
20150708-051456180_PTC1-Apim.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848971
20150708-051456181_PTC1-ACCTV-mroute.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848972
20150708-051456204_PTC1-B-CCTV-mroute.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187848973
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 600 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 601 of 1329
From Title Created
From: rahkukre@cisco.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sara
(hyenikap
Hi Naveed, Team,
As discussed, please find attached the network topology, configuration from the
lab devices and the outputs collected before and after the rate limiter
configuration.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 602 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Hi Rahul,
Regards
Naveed
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 603 of 1329
From Title Created
Thank you all for your time on the call today. Here are the Action Items we
-Rahul (TAC) to share the commands' outputs from lab testing (what had been
-Michael/Elmar will study those outputs and compare them, and decide the way
forward accordingly.
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 604 of 1329
From Title Created
'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)
Hi All,
Hope you are doing good. Myself and Naveen are testing this further in Lab
Setup.
on leave
Could you inform us how many streams are there per VRF ?
(The number of data groups for CCTV VRF are 256, so we need to find if one
please also send the output of show ip pim vrf CCTV mdt send / receive
Is the issue seen only for the CCTV VRF or is for multiple VRFs?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 605 of 1329
From Title Created
Regards,
Rahul
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
++ Rahul K ,Sanesh
at Cisco)
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 606 of 1329
From Title Created
Hi Elmar,
We are testing the scale 3000 to 4000 streams today .I will update by EOD.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Mohammad'
Morning Naveen
We've not had any feedback from you on this subject. Please be aware that we
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 607 of 1329
From Title Created
update.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Elmar,
We will test the customer scale i.e 3000 to 4000 streams in our lab setup
without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher
value) and check for all the streams whether the HW entries are getting
I will also check if there is any impact on the router and will update the findings
Thanks,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 608 of 1329
From Title Created
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Naveen,
airport. Without understanding the impact of removing the rate limiter on the
rest of the network, we cannot use the live environment to check what the
impact would be. You need to give us some assurance that we will not affect
operations, and if you cannot, then this is not the solution to the problem.
Regards
Elmar
at Cisco) [mailto:nbeechag@cisco.com]
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 609 of 1329
From Title Created
LIMITED at Cisco)
Hi Elmar,
Previously we tested with >100streams in our lab without rate limiter , we didn't
see any impact /issue. The requirement here is to test with 3000 to 4000
streams without non rpf rate limiter and check there is any impact with high
number of streams.
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 610 of 1329
From Title Created
I however have to question what we are now simulating? Hasn't this already
been done in the lab where the problem was the rate limiter that needed to be
removed, or are we leaving the rate limiter in, but increasing the values at
which it operates?
Shajeeb, you can execute these commands and capture what you need to, as
Regards
Elmar
31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Kindest regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 611 of 1329
From Title Created
Sara
at Cisco)
31.com<mailto:esingleton@cp-31.com>);
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Sara,
show tech
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 612 of 1329
From Title Created
sh mls rate-limit
Thanks,
Naveen
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
Hello all,
Thank you for your time on the call. We have agreed on the following Action
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 613 of 1329
From Title Created
Items:
- Naveen (DE) will put together an e-mail with the commands needed in
order for Shajeeb to collect the logs, and then Naveen will try to simulate the
- Naveen will share the expected impact of removing the rate limiter on
Based on the above, the end customer will be advised to remove the rate
limiter, as such.
Kindest regards,
Sara
[Description: cid:3396855788_11728945]
Sara Al-Shafie
salshafi@cisco.com<mailto:salshafi@cisco.com>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 614 of 1329
From Title Created
---------------------------------------------------------------------------
Worldwide Contacts:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
---------------------------------------------------------------------------
20150709-045332939_image001.png
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187916434
20150709-045332940_PE1-Calo.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187925155
20150709-045332940_PE2-Calo.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187925156
20150709-045332940_Calo-Outputs.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187916435
20150709-045332941_Calo-Setup.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=187916436
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 615 of 1329
From Title Created
From: rahkukre@cisco.com
To: "Jijin.Badarudeen@mannai.com.qa"
<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"
<jijin.badarudeen@mannai.com.qa>
<jatil.thakore@mannai.com.qa>,"naveed.mohammad@mannai.com.qa"
<naveed.mohammad@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"
<shenawy@cisco.com>
Greetings,
I will be in business meeting from 20th July to 31st July 2015. During this time,
I will have limited access to emails, but will try to respond to your emails as
soon as possible.
information during this period. Since I am familiar with your SR, I would prefer
to retain ownership while I am out and will resume work as soon as I return.
In my absence for any immediate assistance on your service request, you can
call TAC Frontline, and ask for the next available engineer. The TAC CIN can
be reached by:
- Phone:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 616 of 1329
From Title Created
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html
You may also get in touch with my Manager for any questions related to
service request:
Poojan Mitra
pomitra@cisco.com
Thank you
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 617 of 1329
From Title Created
From: rahkukre@cisco.com
Cc:
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
All,
Regards
Naveed
20150727-080317634_D-A1121-PTC1-A.TXT
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775920
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 618 of 1329
From Title Created
20150727-080317654_D-A1122-PTC1-B.TXT
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775921
20150727-080317664_D-A1122-PTC2-B.TXT
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775922
20150727-080317673_D-A1121-PTC2-A.TXT
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775923
20150727-080317688_D-C1110-CARGOTBG-A
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775924
20150727-080317694_D-C1110-CARGOTBG-B
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188775926
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 619 of 1329
From Title Created
From: rahkukre@cisco.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Michael Kiran
<Sowgath.Gopal@mannai.com.qa>
Kariyadan
Prasada
<pomitra@cisco.com>
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 620 of 1329
From Title Created
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 621 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 622 of 1329
From Title Created
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
All,
Regards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 623 of 1329
From Title Created
Naveed
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 624 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 625 of 1329
From Title Created
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 626 of 1329
From Title Created
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 627 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 628 of 1329
From Title Created
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 629 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 630 of 1329
From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 631 of 1329
From Title Created
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 632 of 1329
From Title Created
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150728-082659871_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188847749
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 633 of 1329
From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
different flag settings mean. Our previous discussion centered around the
was
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 634 of 1329
From Title Created
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
entries is not a lot and understandably it would not create much of a cpu
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 635 of 1329
From Title Created
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 636 of 1329
From Title Created
WIPRO
LIMITED
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 637 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 638 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 639 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 640 of 1329
From Title Created
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 641 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 642 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
(attach@cisco.com);
Shajeeb
Cisco);
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 643 of 1329
From Title Created
Regards
Naveed
WIPRO
Shenawy
-X
Sowgath
Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 644 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 645 of 1329
From Title Created
LIMITED at
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 646 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 647 of 1329
From Title Created
Thank you for your patience. As agreed, here is the notes/action items from
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 648 of 1329
From Title Created
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 649 of 1329
From Title Created
12pm (GMT+3).
Kindest regards,
Sara
(skariyad -
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 650 of 1329
From Title Created
El
call
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 651 of 1329
From Title Created
Thanks
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 652 of 1329
From Title Created
12pm is ok
Rgds,
Michael
LIMITED
LIMITED
Michael
at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 653 of 1329
From Title Created
Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 654 of 1329
From Title Created
Kariyadan -X
El
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
-----Original Appointment-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 655 of 1329
From Title Created
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
(UTC+02:00) Jerusalem.
Where: WebEx
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 656 of 1329
From Title Created
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
restrictions
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 657 of 1329
From Title Created
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 658 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
disclaim all liability for loss or damage to person or property arising from
20150729-022632049_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188912085
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 659 of 1329
From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
different flag settings mean. Our previous discussion centered around the
was
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 660 of 1329
From Title Created
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
entries is not a lot and understandably it would not create much of a cpu
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 661 of 1329
From Title Created
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 662 of 1329
From Title Created
WIPRO
LIMITED
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 663 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 664 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 665 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 666 of 1329
From Title Created
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 667 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 668 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
(attach@cisco.com);
Shajeeb
Cisco);
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 669 of 1329
From Title Created
Regards
Naveed
WIPRO
Shenawy
-X
Sowgath
Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 670 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 671 of 1329
From Title Created
LIMITED at
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 672 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 673 of 1329
From Title Created
Thank you for your patience. As agreed, here is the notes/action items from
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 674 of 1329
From Title Created
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 675 of 1329
From Title Created
12pm (GMT+3).
Kindest regards,
Sara
(skariyad -
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 676 of 1329
From Title Created
El
call
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 677 of 1329
From Title Created
Thanks
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 678 of 1329
From Title Created
12pm is ok
Rgds,
Michael
LIMITED
LIMITED
Michael
at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 679 of 1329
From Title Created
Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 680 of 1329
From Title Created
Kariyadan -X
El
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
-----Original Appointment-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 681 of 1329
From Title Created
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
(UTC+02:00) Jerusalem.
Where: WebEx
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 682 of 1329
From Title Created
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
restrictions
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 683 of 1329
From Title Created
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 684 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
disclaim all liability for loss or damage to person or property arising from
20150729-022632049_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=188912085
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 685 of 1329
From Title Created
Elmar
Jijin
Sara
Sanesh
Rahul
We analyzed the output of show ip mroute provided by Naveed for device with
hostname D-A1122-PTC1-B
- Informed Elmar that in this specific device, we have only 3 streams for which
the traffic is coming over MVPN and has issue.
- We discussed that the impact on CPU may not be much if only 3 S,G groups
have issues.
- It would be good idea to check how many multicast entries are impacted
when they plan to remove the rate-limiter and check.
- He inderstands this and will check with his team what needs to planned
further.
- Elmar was also concerned that removing the command may not be a long run
solution it can be workaround. Informed him that TAC may not provide a
specific rate-limter number which best fits in this environment.
Next meeting:
-------------
07:00 AM GMT 10th August
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 686 of 1329
From Title Created
From: rahkukre@cisco.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 687 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 688 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 689 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 690 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 691 of 1329
From Title Created
Regards,
Rahul
(pomitra)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 692 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what you've provided, can you answer the following:
* What is the relationship between the 66 streams from the output and the
* Does it mean we only need to create 66 entries for all hardware entries
is not a lot and understandably it would not create much of a cpu spike to
create them
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 693 of 1329
From Title Created
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 694 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 695 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 696 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 697 of 1329
From Title Created
Regards
Naveed
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 698 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 699 of 1329
From Title Created
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 700 of 1329
From Title Created
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 701 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 702 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 703 of 1329
From Title Created
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
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From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
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From Title Created
Join by phone
Global call-in
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support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
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From Title Created
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
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of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
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From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 708 of 1329
From Title Created
LIMITED at
Hi Elmar,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 709 of 1329
From Title Created
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 710 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is
set with Incoming interface set as tunnel 5 have traffic going to receivers?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 711 of 1329
From Title Created
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
output
If the traffic for these streams is working fine, then it looks like only 2
S,G Entries for which the entry is not programmed (flag MY) have issues with
traffic forwarding.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 712 of 1329
From Title Created
As discussed over the call if for only 2 entries the traffic is not working,
then we could try to remove the rate-limter and check this further.
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 713 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 714 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 715 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 716 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 717 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 718 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 719 of 1329
From Title Created
LIMITED at
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
different flag settings mean. Our previous discussion centered around the
was
that out of these 2000 multicast streams there were certain streams that did
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 720 of 1329
From Title Created
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
entries is not a lot and understandably it would not create much of a cpu
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 721 of 1329
From Title Created
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
WIPRO
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 722 of 1329
From Title Created
LIMITED
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 723 of 1329
From Title Created
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 724 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 725 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 726 of 1329
From Title Created
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 727 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 728 of 1329
From Title Created
(attach@cisco.com);
Shajeeb
Cisco);
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 729 of 1329
From Title Created
Regards
Naveed
WIPRO
Shenawy
-X
Sowgath
Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 730 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 731 of 1329
From Title Created
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 732 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 733 of 1329
From Title Created
Thank you for your patience. As agreed, here is the notes/action items from
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 734 of 1329
From Title Created
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 735 of 1329
From Title Created
12pm (GMT+3).
Kindest regards,
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 736 of 1329
From Title Created
call
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 737 of 1329
From Title Created
Thanks
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 738 of 1329
From Title Created
12pm is ok
Rgds,
Michael
LIMITED
LIMITED
Michael
at
Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 739 of 1329
From Title Created
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
Kariyadan -X
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 740 of 1329
From Title Created
El
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
-----Original Appointment-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 741 of 1329
From Title Created
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
(UTC+02:00) Jerusalem.
Where: WebEx
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
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From Title Created
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
restrictions
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 743 of 1329
From Title Created
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 744 of 1329
From Title Created
please notify the sender immediately and delete the message from all storage
disclaim all liability for loss or damage to person or property arising from
20150804-060841596_image001.jpg
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2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 745 of 1329
From Title Created
From: salshafi@cisco.com
<rahkukre@cisco.com>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(nbeechag - WIPRO
Yenikapati
Mahajan
Mitra
(pomitra)" <pomitra@cisco.com>
Dear all,
I would like to inform you that I will be out of the office starting tomorrow and for
the next two weeks. From PSTS side, I will have one of my colleague keep an
Kindest regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 746 of 1329
From Title Created
Sara
..:|:..:|:..
Sara Al-Shafie
(pomitra)
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 747 of 1329
From Title Created
[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 748 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 749 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 750 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 751 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 752 of 1329
From Title Created
Regards,
Rahul
31.com]<mailto:[mailto:esingleton@cp-31.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 753 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what you've provided, can you answer the following:
* What is the relationship between the 66 streams from the output and the
* Does it mean we only need to create 66 entries for all hardware entries
is not a lot and understandably it would not create much of a cpu spike to
create them
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 754 of 1329
From Title Created
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 755 of 1329
From Title Created
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 756 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 757 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 758 of 1329
From Title Created
Regards
Naveed
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 759 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 760 of 1329
From Title Created
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 761 of 1329
From Title Created
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 762 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 763 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 764 of 1329
From Title Created
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 765 of 1329
From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 766 of 1329
From Title Created
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 767 of 1329
From Title Created
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150805-021725379_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189279171
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 768 of 1329
From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Thanks Sara,
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 769 of 1329
From Title Created
Sanesh
Dear all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 770 of 1329
From Title Created
I would like to inform you that I will be out of the office starting
tomorrow and for the next two weeks. From PSTS side, I will have one of my
Kindest regards,
Sara
..:|:..:|:..
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 771 of 1329
From Title Created
LIMITED at
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 772 of 1329
From Title Created
Regards
Elmar
LIMITED at
Hi Elmar,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 773 of 1329
From Title Created
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 774 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 775 of 1329
From Title Created
- But could you please verify if the Entries where only M Flag is
set with Incoming interface set as tunnel 5 have traffic going to receivers?
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
output
If the traffic for these streams is working fine, then it looks like only 2
S,G Entries for which the entry is not programmed (flag MY) have issues with
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 776 of 1329
From Title Created
traffic forwarding.
As discussed over the call if for only 2 entries the traffic is not working,
then we could try to remove the rate-limter and check this further.
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 777 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 778 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 779 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 780 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 781 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 782 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 783 of 1329
From Title Created
LIMITED at
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 784 of 1329
From Title Created
different flag settings mean. Our previous discussion centered around the
was
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 785 of 1329
From Title Created
entries is not a lot and understandably it would not create much of a cpu
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 786 of 1329
From Title Created
WIPRO
LIMITED
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 787 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 788 of 1329
From Title Created
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 789 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 790 of 1329
From Title Created
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 791 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 792 of 1329
From Title Created
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
(attach@cisco.com);
Shajeeb
Cisco);
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 793 of 1329
From Title Created
Regards
Naveed
WIPRO
Shenawy
-X
Sowgath
Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 794 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 795 of 1329
From Title Created
LIMITED at
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 796 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 797 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 798 of 1329
From Title Created
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 799 of 1329
From Title Created
further.
12pm (GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 800 of 1329
From Title Created
(skariyad -
El
call
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 801 of 1329
From Title Created
Thanks
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 802 of 1329
From Title Created
12pm is ok
Rgds,
Michael
LIMITED
LIMITED
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 803 of 1329
From Title Created
Michael
at
Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 804 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
Kariyadan -X
El
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 805 of 1329
From Title Created
-----Original Appointment-----
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 806 of 1329
From Title Created
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 807 of 1329
From Title Created
restrictions
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 808 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
disclaim all liability for loss or damage to person or property arising from
20150805-044124121_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189293999
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 809 of 1329
From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Thanks Sara,
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 810 of 1329
From Title Created
Sanesh
Dear all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 811 of 1329
From Title Created
I would like to inform you that I will be out of the office starting
tomorrow and for the next two weeks. From PSTS side, I will have one of my
Kindest regards,
Sara
..:|:..:|:..
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 812 of 1329
From Title Created
LIMITED at
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 813 of 1329
From Title Created
Regards
Elmar
LIMITED at
Hi Elmar,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 814 of 1329
From Title Created
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 815 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 816 of 1329
From Title Created
- But could you please verify if the Entries where only M Flag is
set with Incoming interface set as tunnel 5 have traffic going to receivers?
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
output
If the traffic for these streams is working fine, then it looks like only 2
S,G Entries for which the entry is not programmed (flag MY) have issues with
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 817 of 1329
From Title Created
traffic forwarding.
As discussed over the call if for only 2 entries the traffic is not working,
then we could try to remove the rate-limter and check this further.
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 818 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 819 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 820 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 821 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 822 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 823 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 824 of 1329
From Title Created
LIMITED at
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 825 of 1329
From Title Created
different flag settings mean. Our previous discussion centered around the
was
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 826 of 1329
From Title Created
entries is not a lot and understandably it would not create much of a cpu
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 827 of 1329
From Title Created
WIPRO
LIMITED
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 828 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 829 of 1329
From Title Created
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 830 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 831 of 1329
From Title Created
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 832 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 833 of 1329
From Title Created
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
(attach@cisco.com);
Shajeeb
Cisco);
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 834 of 1329
From Title Created
Regards
Naveed
WIPRO
Shenawy
-X
Sowgath
Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 835 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 836 of 1329
From Title Created
LIMITED at
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 837 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 838 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 839 of 1329
From Title Created
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 840 of 1329
From Title Created
further.
12pm (GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 841 of 1329
From Title Created
(skariyad -
El
call
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 842 of 1329
From Title Created
Thanks
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 843 of 1329
From Title Created
12pm is ok
Rgds,
Michael
LIMITED
LIMITED
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 844 of 1329
From Title Created
Michael
at
Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 845 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
Kariyadan -X
El
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 846 of 1329
From Title Created
-----Original Appointment-----
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 847 of 1329
From Title Created
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 848 of 1329
From Title Created
restrictions
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 849 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
disclaim all liability for loss or damage to person or property arising from
20150805-044124121_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189293999
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 850 of 1329
From Title Created
From: salshafi@cisco.com
<rahkukre@cisco.com>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(nbeechag - WIPRO
Yenikapati
Mahajan
Mitra
(pomitra)" <pomitra@cisco.com>
Hello Elmar,
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 851 of 1329
From Title Created
..:|:..:|:..
Sara Al-Shafie
'Sowgath Gopal'
Thanks Sara,
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
[mailto:salshafi@cisco.com]<mailto:[mailto:salshafi@cisco.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 852 of 1329
From Title Created
(pomitra)
Dear all,
I would like to inform you that I will be out of the office starting tomorrow and for
the next two weeks. From PSTS side, I will have one of my colleague keep an
Kindest regards,
Sara
..:|:..:|:..
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 853 of 1329
From Title Created
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 854 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 855 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 856 of 1329
From Title Created
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 857 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 858 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 859 of 1329
From Title Created
Regards,
Rahul
31.com]<mailto:[mailto:esingleton@cp-31.com]>
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 860 of 1329
From Title Created
Firstly I feel we need to break things down into layman's terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what you've provided, can you answer the following:
* What is the relationship between the 66 streams from the output and the
* Does it mean we only need to create 66 entries for all hardware entries
is not a lot and understandably it would not create much of a cpu spike to
create them
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 861 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 862 of 1329
From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 863 of 1329
From Title Created
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 864 of 1329
From Title Created
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 865 of 1329
From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 866 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 867 of 1329
From Title Created
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 868 of 1329
From Title Created
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 869 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 870 of 1329
From Title Created
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 871 of 1329
From Title Created
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 872 of 1329
From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 873 of 1329
From Title Created
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 874 of 1329
From Title Created
20150805-044314247_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189294059
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 875 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 876 of 1329
From Title Created
Jijin
________________________________
(pomitra)
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 877 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 878 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 879 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 880 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 881 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 882 of 1329
From Title Created
(pomitra)
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 883 of 1329
From Title Created
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 884 of 1329
From Title Created
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 885 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 886 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 887 of 1329
From Title Created
Regards
Naveed
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 888 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 889 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 890 of 1329
From Title Created
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 891 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 892 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 893 of 1329
From Title Created
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 894 of 1329
From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 895 of 1329
From Title Created
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 896 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150806-134243041_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189406095
20150806-134243041_D-A1122-PTC2-B-sp.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189406096
20150806-134243041_D-A1122-PTC2-B.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189406097
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 897 of 1329
From Title Created
From: rahkukre@cisco.com
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 898 of 1329
From Title Created
second
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 899 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 900 of 1329
From Title Created
Regards,
Rahul
(pomitra)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 901 of 1329
From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 902 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 903 of 1329
From Title Created
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 904 of 1329
From Title Created
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 905 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 906 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 907 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 908 of 1329
From Title Created
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 909 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 910 of 1329
From Title Created
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 911 of 1329
From Title Created
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 912 of 1329
From Title Created
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 913 of 1329
From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 914 of 1329
From Title Created
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 915 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 916 of 1329
From Title Created
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 917 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 918 of 1329
From Title Created
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 919 of 1329
From Title Created
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 920 of 1329
From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 921 of 1329
From Title Created
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150807-034458238_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189426048
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 922 of 1329
From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
<shenawy@cisco.com>,"Naveen
(shmahaja
(pomitra)" <pomitra@cisco.com>
Hi Jijin,
the platform is not in fully redundant. The capture was not done on the correct
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 923 of 1329
From Title Created
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], 'Michael
[mailto:Sowgath.Gopal@mannai.com.qa]
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 924 of 1329
From Title Created
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
second
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 925 of 1329
From Title Created
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 926 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 927 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 928 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 929 of 1329
From Title Created
Regards,
Rahul
(pomitra)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 930 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
_____
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 931 of 1329
From Title Created
(pomitra)
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 932 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 933 of 1329
From Title Created
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 934 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with
traffic forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 935 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 936 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 937 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 938 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 939 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 940 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 941 of 1329
From Title Created
Regards,
Rahul
(pomitra)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 942 of 1329
From Title Created
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black
screen, no camera image) when trying to bring up certain cameras (the ones
without S,G entries I presume). The advise was to disable the rate limiter, as
the CPU gets overwhelmed with the amount of multicast packets it receives
and would drop packets causing the hardware entries not to be created.
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 943 of 1329
From Title Created
Does it mean we only need to create 66 entries for all hardware entries
is not a lot and understandably it would not create much of a cpu spike to
create them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 944 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag
set as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 945 of 1329
From Title Created
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 946 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 947 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 948 of 1329
From Title Created
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 949 of 1329
From Title Created
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 950 of 1329
From Title Created
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 951 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 952 of 1329
From Title Created
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 953 of 1329
From Title Created
Regard's
Naveed
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 954 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 955 of 1329
From Title Created
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 956 of 1329
From Title Created
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 957 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 958 of 1329
From Title Created
Thanks
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 959 of 1329
From Title Created
12pm is ok
Rgds,
Michael
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 960 of 1329
From Title Created
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
_____
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 961 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
-----Original Appointment-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 962 of 1329
From Title Created
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
PM (UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 963 of 1329
From Title Created
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting, go
here.
Join by phone
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 964 of 1329
From Title Created
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
fullest extent permissible by law, Qatar Airways disclaim all liability for loss or
20150807-090304151_null
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189431262
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 965 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 966 of 1329
From Title Created
Jijin
________________________________
(pomitra)
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 967 of 1329
From Title Created
second
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 968 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 969 of 1329
From Title Created
Regards,
Rahul
(pomitra)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 970 of 1329
From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 971 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 972 of 1329
From Title Created
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 973 of 1329
From Title Created
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 974 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 975 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 976 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 977 of 1329
From Title Created
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 978 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 979 of 1329
From Title Created
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 980 of 1329
From Title Created
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 981 of 1329
From Title Created
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 982 of 1329
From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 983 of 1329
From Title Created
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 984 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 985 of 1329
From Title Created
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 986 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 987 of 1329
From Title Created
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
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From Title Created
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
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From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
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From Title Created
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150807-091149062_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
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From Title Created
7.html?attach=true&fileID=189446336
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From Title Created
From: rahkukre@cisco.com
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Jijin,
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
Regards,
Rahul
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From Title Created
(pomitra)
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 994 of 1329
From Title Created
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 995 of 1329
From Title Created
IP Multicast Statistics
second
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 996 of 1329
From Title Created
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From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 998 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 999 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1000 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1001 of 1329
From Title Created
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1002 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1003 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1004 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1005 of 1329
From Title Created
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1006 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1007 of 1329
From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1008 of 1329
From Title Created
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1009 of 1329
From Title Created
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
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From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1011 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1012 of 1329
From Title Created
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1013 of 1329
From Title Created
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1014 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1015 of 1329
From Title Created
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1016 of 1329
From Title Created
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1017 of 1329
From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1018 of 1329
From Title Created
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1019 of 1329
From Title Created
20150807-091517251_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189431554
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From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Hi Rahul
1. We still don't have the latest captures to analyze the streams you
asked for. One of our security team members is still scanning cameras to
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1021 of 1329
From Title Created
Regards
Elmar
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1022 of 1329
From Title Created
Hello Elmar,
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1023 of 1329
From Title Created
..:|:..:|:..
Sara Al-Shafie
'Sowgath Gopal'
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1024 of 1329
From Title Created
Thanks Sara,
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1025 of 1329
From Title Created
Sanesh
Dear all,
I would like to inform you that I will be out of the office starting
tomorrow and for the next two weeks. From PSTS side, I will have one of my
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1026 of 1329
From Title Created
Kindest regards,
Sara
..:|:..:|:..
Sara Al-Shafie
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1027 of 1329
From Title Created
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1028 of 1329
From Title Created
LIMITED at
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1029 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1030 of 1329
From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is
set with Incoming interface set as tunnel 5 have traffic going to receivers?
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1031 of 1329
From Title Created
output
If the traffic for these streams is working fine, then it looks like only 2
S,G Entries for which the entry is not programmed (flag MY) have issues with
traffic forwarding.
As discussed over the call if for only 2 entries the traffic is not working,
then we could try to remove the rate-limter and check this further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1032 of 1329
From Title Created
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1033 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1034 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1035 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1036 of 1329
From Title Created
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From Title Created
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From Title Created
Regards,
Rahul
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1039 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
different flag settings mean. Our previous discussion centered around the
was
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1040 of 1329
From Title Created
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
Now moving on with what you've provided, can you answer the following:
entries is not a lot and understandably it would not create much of a cpu
I somehow feel we're missing something as the situation was more dire during
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1041 of 1329
From Title Created
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
Regards
Elmar
WIPRO
LIMITED
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1042 of 1329
From Title Created
Mitra (pomitra)
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1043 of 1329
From Title Created
ideally it shall not have any impact on removing the rate-limiter and
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1044 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1045 of 1329
From Title Created
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1046 of 1329
From Title Created
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1047 of 1329
From Title Created
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1048 of 1329
From Title Created
(attach@cisco.com);
Shajeeb
Cisco);
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1049 of 1329
From Title Created
WIPRO
Shenawy
-X
Sowgath
Gopal
+Adding Sowgath.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1050 of 1329
From Title Created
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1051 of 1329
From Title Created
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1052 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
WIPRO
(hyenikap -
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1053 of 1329
From Title Created
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1054 of 1329
From Title Created
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
further.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1055 of 1329
From Title Created
12pm (GMT+3).
Kindest regards,
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1056 of 1329
From Title Created
call
Thanks
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1057 of 1329
From Title Created
Sara
(skariyad -
El
12pm is ok
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1058 of 1329
From Title Created
Rgds,
Michael
LIMITED
LIMITED
Michael
at
Cisco)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1059 of 1329
From Title Created
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
Kariyadan -X
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1060 of 1329
From Title Created
(rahkukre)
(nbeechag -
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
-----Original Appointment-----
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
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From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1062 of 1329
From Title Created
If you are the host, you can use the meeting host key to pass the host
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
restrictions
support.
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From Title Created
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
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From Title Created
disclaim all liability for loss or damage to person or property arising from
20150810-015219298_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189504709
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From Title Created
From: rahkukre@cisco.com
<salshafi@cisco.com>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(nbeechag - WIPRO
Yenikapati
Mahajan
Mitra
(pomitra)" <pomitra@cisco.com>
Hi Elmar,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1066 of 1329
From Title Created
Rahul
'Sowgath Gopal'
Hi Rahul
1. We still don't have the latest captures to analyze the streams you asked
for. One of our security team members is still scanning cameras to come up
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1067 of 1329
From Title Created
Regards
Elmar
(pomitra)
Hello Elmar,
Kindest regards,
Sara
..:|:..:|:..
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From Title Created
Sara Al-Shafie
'Sowgath Gopal'
(pomitra)
Thanks Sara,
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
[mailto:salshafi@cisco.com]<mailto:[mailto:salshafi@cisco.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1069 of 1329
From Title Created
(pomitra)
Dear all,
I would like to inform you that I will be out of the office starting tomorrow and for
the next two weeks. From PSTS side, I will have one of my colleague keep an
Kindest regards,
Sara
..:|:..:|:..
Sara Al-Shafie
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1070 of 1329
From Title Created
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1071 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
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From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1073 of 1329
From Title Created
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1074 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1075 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1076 of 1329
From Title Created
Regards,
Rahul
31.com]<mailto:[mailto:esingleton@cp-31.com]>
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1077 of 1329
From Title Created
Firstly I feel we need to break things down into layman's terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what you've provided, can you answer the following:
* What is the relationship between the 66 streams from the output and the
* Does it mean we only need to create 66 entries for all hardware entries
is not a lot and understandably it would not create much of a cpu spike to
create them
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1078 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1079 of 1329
From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1080 of 1329
From Title Created
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1081 of 1329
From Title Created
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1082 of 1329
From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1083 of 1329
From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1084 of 1329
From Title Created
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1085 of 1329
From Title Created
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1086 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1087 of 1329
From Title Created
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1088 of 1329
From Title Created
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
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From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1090 of 1329
From Title Created
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
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From Title Created
20150810-015841568_image001.jpg
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7.html?attach=true&fileID=189504963
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From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Thanks Rahul.
As for the IPTV case, please see point 2 per my previous email.
Regards
Elmar
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From Title Created
Gopal'
Sanesh
Hi Elmar,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1094 of 1329
From Title Created
Regards,
Rahul
'Sowgath Gopal'
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1095 of 1329
From Title Created
Hi Rahul
1. We still don't have the latest captures to analyze the streams you
asked for. One of our security team members is still scanning cameras to
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1096 of 1329
From Title Created
Regards
Elmar
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1097 of 1329
From Title Created
Hello Elmar,
Kindest regards,
Sara
..:|:..:|:..
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1098 of 1329
From Title Created
Sara Al-Shafie
'Sowgath Gopal'
Sanesh
Thanks Sara,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1099 of 1329
From Title Created
Can you please arrange for someone to host the session in your absence?
Regards
Elmar
Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1100 of 1329
From Title Created
Dear all,
I would like to inform you that I will be out of the office starting
tomorrow and for the next two weeks. From PSTS side, I will have one of my
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1101 of 1329
From Title Created
..:|:..:|:..
Sara Al-Shafie
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1102 of 1329
From Title Created
Thanks Rahul,
I've asked Mannai to provide the mroute and mfib data you requested. Let's
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1103 of 1329
From Title Created
LIMITED at
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1104 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1105 of 1329
From Title Created
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is
set with Incoming interface set as tunnel 5 have traffic going to receivers?
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1106 of 1329
From Title Created
output
If the traffic for these streams is working fine, then it looks like only 2
S,G Entries for which the entry is not programmed (flag MY) have issues with
traffic forwarding.
As discussed over the call if for only 2 entries the traffic is not working,
then we could try to remove the rate-limter and check this further.
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1107 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1108 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1109 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1110 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1111 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1112 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1113 of 1329
From Title Created
Regards,
Rahul
LIMITED at
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1114 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into layman's terms as not of
different flag settings mean. Our previous discussion centered around the
was
that out of these 2000 multicast streams there were certain streams that did
not have the S,G entries. This is turn would cause the workstations to
cameras (the ones without S,G entries I presume). The advise was to disable
the rate limiter, as the CPU gets overwhelmed with the amount of multicast
packets it receives and would drop packets causing the hardware entries not
to be created.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1115 of 1329
From Title Created
Now moving on with what you've provided, can you answer the following:
entries is not a lot and understandably it would not create much of a cpu
I somehow feel we're missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the
platform based on what we expected to be a huge cpu spike. Why is this now
different?
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1116 of 1329
From Title Created
Regards
Elmar
WIPRO
LIMITED
Mitra (pomitra)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1117 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that
there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with
flag set as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1118 of 1329
From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1119 of 1329
From Title Created
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1120 of 1329
From Title Created
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1121 of 1329
From Title Created
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1122 of 1329
From Title Created
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
(attach@cisco.com);
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1123 of 1329
From Title Created
Shajeeb
Cisco);
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1124 of 1329
From Title Created
WIPRO
Shenawy
-X
Sowgath
Gopal
+Adding Sowgath.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1125 of 1329
From Title Created
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sanesh
LIMITED at
++ jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1126 of 1329
From Title Created
Regard's
Naveed
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Kariyadan -X
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1127 of 1329
From Title Created
WIPRO
(hyenikap -
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1128 of 1329
From Title Created
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea
of the increase in CPU Utilization seen in the Lab Environment and decide
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1129 of 1329
From Title Created
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in
Action Items:
-------------
further.
12pm (GMT+3).
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1130 of 1329
From Title Created
Kindest regards,
Sara
(skariyad -
El
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1131 of 1329
From Title Created
call
Thanks
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1132 of 1329
From Title Created
(skariyad -
El
12pm is ok
Rgds,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1133 of 1329
From Title Created
Michael
LIMITED
LIMITED
Michael
at
Cisco)
Hi Michael,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1134 of 1329
From Title Created
Are you happy with the current slot of 12 PM for the session or should we
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
Kariyadan -X
El
(rahkukre)
(nbeechag -
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1135 of 1329
From Title Created
[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa
-----Original Appointment-----
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
Shenawy Ali
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1136 of 1329
From Title Created
(UTC+02:00) Jerusalem.
Where: WebEx
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
4eb02
If you are the host, you can use the meeting host key to pass the host
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1137 of 1329
From Title Created
conferencing system or application. To find the host key for this meeting,
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2
360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
895
restrictions
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
other
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1138 of 1329
From Title Created
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded
without the author's permission. If you are not the addressee you must not
please notify the sender immediately and delete the message from all storage
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1139 of 1329
From Title Created
disclaim all liability for loss or damage to person or property arising from
20150810-055219654_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189513326
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From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1141 of 1329
From Title Created
(pomitra)
Hi Jijin,
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1142 of 1329
From Title Created
(pomitra)
Hi Rahul,
Regards,
Jijin
________________________________
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1143 of 1329
From Title Created
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1144 of 1329
From Title Created
second
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1145 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1146 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1147 of 1329
From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1148 of 1329
From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1149 of 1329
From Title Created
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1150 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1151 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1152 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1153 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1154 of 1329
From Title Created
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1155 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1156 of 1329
From Title Created
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1157 of 1329
From Title Created
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1158 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
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From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1160 of 1329
From Title Created
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1161 of 1329
From Title Created
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1162 of 1329
From Title Created
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1163 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
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From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
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From Title Created
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
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From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
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From Title Created
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150812-034302225_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189649857
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189654487
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From Title Created
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189649859
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189649860
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7.html?attach=true&fileID=189649861
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From Title Created
From: rahkukre@cisco.com
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Jijin,
Thanks for sending the output. I dont see counters incrementing in mroute o/p
Could you please confirm if the traffic was received for the S,G on Receiver?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1170 of 1329
From Title Created
(pomitra)
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1171 of 1329
From Title Created
Hi Jijin,
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1172 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1173 of 1329
From Title Created
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
second
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1174 of 1329
From Title Created
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1175 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1176 of 1329
From Title Created
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1177 of 1329
From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1178 of 1329
From Title Created
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1179 of 1329
From Title Created
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1180 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1181 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1182 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1183 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1184 of 1329
From Title Created
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1185 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1186 of 1329
From Title Created
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1187 of 1329
From Title Created
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1188 of 1329
From Title Created
Sowgath Gopal
All,
Regards
Naveed
Sowgath Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1189 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1190 of 1329
From Title Created
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1191 of 1329
From Title Created
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1192 of 1329
From Title Created
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
Thanks
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1193 of 1329
From Title Created
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1194 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1195 of 1329
From Title Created
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1196 of 1329
From Title Created
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1197 of 1329
From Title Created
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150812-070910886_image001.jpg
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7.html?attach=true&fileID=189666772
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From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
Hi Rahul
I feel were back to square 1 again with information not being consistent with
what weve seen previously. We cannot make a call on removing the rate limiter
if were not certain that our troubleshooting approach and understanding of the
In order to save time and stop the sending of captures back and forth, can you
not remotely capture the data yourself so we can move forward with a solution?
Every time there is a new data capture required, another day is lost to get an
engineer out here, do a capture, send it back, analyze, then ask for another
capture based on what you see, get an engineer out again, etc. You can work
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1199 of 1329
From Title Created
on the switch and view whatever you need to view. We have someone from the
VSS team here all day that can stream information to the workstation if
required.
Regards
Elmar
(pomitra)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1200 of 1329
From Title Created
Hi Jijin,
Thanks for sending the output. I dont see counters incrementing in mroute o/p
Could you please confirm if the traffic was received for the S,G on Receiver?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1201 of 1329
From Title Created
(pomitra)
Hi Rahul,
Regards,
Jijin
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1202 of 1329
From Title Created
(pomitra)
Hi Jijin,
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1203 of 1329
From Title Created
Regards,
Rahul
(pomitra)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1204 of 1329
From Title Created
Regards,
Jijin
_____
(pomitra)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1205 of 1329
From Title Created
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1206 of 1329
From Title Created
second
Could you please choose couple of S,G Entries which has only M Flag set and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1207 of 1329
From Title Created
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1208 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1209 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1210 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1211 of 1329
From Title Created
(pomitra)
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1212 of 1329
From Title Created
Jijin
_____
(pomitra)
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1213 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1214 of 1329
From Title Created
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1215 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1216 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1217 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1218 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1219 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1220 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1221 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1222 of 1329
From Title Created
Regards,
Rahul
(pomitra)
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1223 of 1329
From Title Created
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1224 of 1329
From Title Created
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1225 of 1329
From Title Created
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1226 of 1329
From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1227 of 1329
From Title Created
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1228 of 1329
From Title Created
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1229 of 1329
From Title Created
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1230 of 1329
From Title Created
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1231 of 1329
From Title Created
All,
Regards
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1232 of 1329
From Title Created
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1233 of 1329
From Title Created
++ jijin
Regard's
Naveed
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1234 of 1329
From Title Created
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1235 of 1329
From Title Created
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1236 of 1329
From Title Created
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1237 of 1329
From Title Created
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1238 of 1329
From Title Created
Thanks
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1239 of 1329
From Title Created
12pm is ok
Rgds,
Michael
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1240 of 1329
From Title Created
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
_____
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1241 of 1329
From Title Created
-----Original Appointment-----
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El
(UTC+02:00) Jerusalem.
Where: WebEx
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1242 of 1329
From Title Created
<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603
If you are the host, you can use the meeting host key to pass the host privilege
<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4
d8aae2360d> go here.
Join by phone
<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31
restrictions
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1243 of 1329
From Title Created
support.
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1244 of 1329
From Title Created
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150812-072535822_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189667523
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1245 of 1329
From Title Created
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Elmar,
Let me check with Naveen, I will get back back to you when can we check this
over webex.
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1246 of 1329
From Title Created
(pomitra)
Hi Rahul
I feel were back to square 1 again with information not being consistent with
what weve seen previously. We cannot make a call on removing the rate limiter
if were not certain that our troubleshooting approach and understanding of the
In order to save time and stop the sending of captures back and forth, can you
not remotely capture the data yourself so we can move forward with a solution?
Every time there is a new data capture required, another day is lost to get an
engineer out here, do a capture, send it back, analyze, then ask for another
capture based on what you see, get an engineer out again, etc. You can work
on the switch and view whatever you need to view. We have someone from the
VSS team here all day that can stream information to the workstation if
required.
Regards
Elmar
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1247 of 1329
From Title Created
Hi Jijin,
Thanks for sending the output. I dont see counters incrementing in mroute o/p
Could you please confirm if the traffic was received for the S,G on Receiver?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1248 of 1329
From Title Created
Hi Rahul,
Regards,
Jijin
Hi Jijin,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1249 of 1329
From Title Created
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
Regards,
Rahul
Hi Rahul,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1250 of 1329
From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1251 of 1329
From Title Created
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
second
Could you please choose couple of S,G Entries which has only M Flag set and
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1252 of 1329
From Title Created
show ip mroute vrf CCTV <source> <group> count (take this output multiple
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1253 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1254 of 1329
From Title Created
Hi Rahul,
Regards,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1255 of 1329
From Title Created
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1256 of 1329
From Title Created
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1257 of 1329
From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1258 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1259 of 1329
From Title Created
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1260 of 1329
From Title Created
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1261 of 1329
From Title Created
Hi Rahul,
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1262 of 1329
From Title Created
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
Elmar
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1263 of 1329
From Title Created
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1264 of 1329
From Title Created
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1265 of 1329
From Title Created
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1266 of 1329
From Title Created
All,
Regards
Naveed
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1267 of 1329
From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1268 of 1329
From Title Created
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1269 of 1329
From Title Created
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1270 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1271 of 1329
From Title Created
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1272 of 1329
From Title Created
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1273 of 1329
From Title Created
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1274 of 1329
From Title Created
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1275 of 1329
From Title Created
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150812-073316937_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189667908
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 12-AUG-2015 12:34:39 PM
From: rahkukre@cisco.com
To: "Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at
Cisco)" <nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"
<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -
WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X
(skariyad - WIPRO LIMITED at
Hi Naveen,
Can you let me know when you are available tomorrow for webex, we could
check this for other streams as well in customer environment?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1276 of 1329
From Title Created
Hi Rahul,
Thanks,
Naveen
Hi Naveen,
Can you let me know when you are available tomorrow for webex, we could
check this for other streams as well in customer environment?
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1277 of 1329
From Title Created
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
Hi Jijin, Team,
Regards,
Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1278 of 1329
From Title Created
(pomitra)
Hi Elmar,
Let me check with Naveen, I will get back back to you when can we check this
over webex.
Regards,
Rahul
Hi Rahul
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1279 of 1329
From Title Created
I feel were back to square 1 again with information not being consistent with
what weve seen previously. We cannot make a call on removing the rate limiter
if were not certain that our troubleshooting approach and understanding of the
In order to save time and stop the sending of captures back and forth, can you
not remotely capture the data yourself so we can move forward with a solution?
Every time there is a new data capture required, another day is lost to get an
engineer out here, do a capture, send it back, analyze, then ask for another
capture based on what you see, get an engineer out again, etc. You can work
on the switch and view whatever you need to view. We have someone from the
VSS team here all day that can stream information to the workstation if
required.
Regards
Elmar
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From Title Created
Hi Jijin,
Thanks for sending the output. I dont see counters incrementing in mroute o/p
Could you please confirm if the traffic was received for the S,G on Receiver?
Regards,
Rahul
Hi Rahul,
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From Title Created
Regards,
Jijin
Hi Jijin,
You will need to generate the IGMP Joins to receive the traffic for the stream.
If your receivers are behind the device D-A1122-PTC1-B, then please choose
the specific multicast stream, check for outputs requested before and after the
Regards,
Rahul
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From Title Created
Hi Rahul,
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From Title Created
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
Hi Jijin,
Thanks for getting back to us. Looks like these streams have no traffic
count
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From Title Created
Use "show ip mfib count" to get better response time for a large number of
mroutes.
IP Multicast Statistics
second
Could you please choose couple of S,G Entries which has only M Flag set and
show ip mroute vrf CCTV <source> <group> count (take this output multiple
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From Title Created
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From Title Created
Regards,
Rahul
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From Title Created
Hi Rahul,
Regards,
Jijin
________________________________
<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>
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From Title Created
Hi Elmar,
discussion. Also I had a check with BU Folks and have added further
comments.
Total number of streams (s,G) Entries for which the Outgoing Interface is listed
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From Title Created
66 streams have flag set as MTY (should have hardware entry programmed)
2 streams have flag set as MY (should not have hardware entry programmed)
262 streams have flag set as M (Outgoing interface populated with vlans)
- Based on the above data only 2 streams don't have the entry
programmed.
- But could you please verify if the Entries where only M Flag is set with
show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output
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From Title Created
If the traffic for these streams is working fine, then it looks like only 2 S,G
Entries for which the entry is not programmed (flag MY) have issues with traffic
forwarding.
As discussed over the call if for only 2 entries the traffic is not working, then we
PS: When removing the rate-limiter, it would be good idea to have a baseline
data as above, the console connectivity to the device, and try to remove this
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From Title Created
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From Title Created
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From Title Created
Regards,
Rahul
Hi Rahul,
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From Title Created
Thanks for the your investigation into the data that Naveed provided.
Firstly I feel we need to break things down into laymans terms as not of all us
have the required technical knowledge to understand what the different flag
that we have at least +-2000 cameras on PTC-1. The problem was that out of
these 2000 multicast streams there were certain streams that did not have the
S,G entries. This is turn would cause the workstations to timeout (black screen,
no camera image) when trying to bring up certain cameras (the ones without
S,G entries I presume). The advise was to disable the rate limiter, as the CPU
gets overwhelmed with the amount of multicast packets it receives and would
Now moving on with what youve provided, can you answer the following:
What is the relationship between the 66 streams from the output and the
Does it mean we only need to create 66 entries for all hardware entries to
not a lot and understandably it would not create much of a cpu spike to create
them
I somehow feel were missing something as the situation was more dire during
our last webex session with a grave concern for the stability of the platform
based on what we expected to be a huge cpu spike. Why is this now different?
Regards
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From Title Created
Elmar
Hi Naveed, Team,
Hope you are doing well. I analyzed the outputs which were sent last week.
From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there
are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set
as MY and 66 streams with flag MTY and no streams with flag MTy
With this data with 3 streams not working on one device, we may not get much
Also I had a conversation with the BU Engineers, with 3 streams not working,
ideally it shall not have any impact on removing the rate-limiter and testing if
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From Title Created
D-A1121-PTC1-A
+++++++++++++++
D-A1121-PTC1-A#
D-A1122-PTC1-B
+++++++++++++++
D-A1122-PTC1-B#
D-A1122-PTC2-B
+++++++++++++++
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From Title Created
D-A1122-PTC2-B#exit
D-A1121-PTC2-A
+++++++++++++++
D-A1121-PTC2-A#
D-C1110-CARGOTBG-A
+++++++++++++++++++
D-C1110-CARGOTBG-A#exit
D-C1110-CARGOTBG-B
+++++++++++++++++++
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From Title Created
D-C1110-CARGOTBG-B#
Regards,
Rahul
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
Sowgath Gopal
All,
Regards
Naveed
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From Title Created
Sowgath Gopal
+Adding Sowgath.
Kindest regards,
Sara
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]
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From Title Created
++ jijin
Regard's
Naveed
<salshafi@cisco.com<mailto:salshafi@cisco.com>>
<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>)"
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From Title Created
Kader
<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,
<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>
Hello all,
Thank you for your patience. As agreed, here is the notes/action items from our
Action Items:
-------------
- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.
- TAC/BU will try to adjust the Lab set up to accommodate the number of
streams that are running in production and test this, the exact number of
will provide couple of samples with the same outputs shared earlier
environment, customer can check the sample from lab outputs to get an idea of
the increase in CPU Utilization seen in the Lab Environment and decide when
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From Title Created
IPTV issue
Rahul provided a re-cap with the troubleshooting done so far (as detailed in his
Action Items:
-------------
further.
We will re-convene tentatively regarding both issues on the 3rd of August 12pm
(GMT+3).
Kindest regards,
Sara
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1303 of 1329
From Title Created
Thanks
Sara
[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw
ays.com.qa]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari
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From Title Created
12pm is ok
Rgds,
Michael
31.com]<mailto:[mailto:esingleton@cp-31.com]>
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;
LIMITED at Cisco)
Hi Michael,
Are you happy with the current slot of 12 PM for the session or should we move
it back to 11 AM?
________________________________
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From Title Created
[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh
[mailto:skariyad@cisco.com], 'attach@cisco.com'
(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],
31.com],
shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>
-----Original Appointment-----
Mohammad
(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM
(UTC+02:00) Jerusalem.
Where: WebEx
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From Title Created
Join WebEx
meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86
18a46034eb022270>
If you are the host, you can use the meeting host key to pass the host privilege
here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4
bb7e4d8aae2360d>
Join by phone
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From Title Created
Global call-in
numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M
restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>
support.<https://cisco.webex.com/ciscosales/mc>
IMPORTANT NOTICE: Please note that this WebEx service allows audio and
Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards
copyright, trade secret, or other legal rules and may not be forwarded without
the author's permission. If you are not the addressee you must not read, copy
or disseminate this message. If you have received it in error please notify the
sender immediately and delete the message from all storage devices. Any
of Qatar Airways has explicitly approved such contract formation. To the fullest
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From Title Created
extent permissible by law, Qatar Airways disclaim all liability for loss or damage
20150812-215949953_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189713149
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 13-AUG-2015 11:24:11 AM
From: rahkukre@cisco.com
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150813-062405626_mail.txt).
20150813-062405626_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189731983
20150813-062405627_image001.jpg
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7.html?attach=true&fileID=189731985
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From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 13-AUG-2015 12:40:06 PM
From: rahkukre@cisco.com
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150813-074004009_mail.txt).
20150813-074004009_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189734672
20150813-074004010_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189734674
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From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150813-085453826_mail.txt).
20150813-085453826_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189744273
20150813-085453827_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189738259
20150813-085453827_D-A1122-PTC1-B.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189738260
20150813-085453828_D-A1122-PTC1-B1.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189738261
20150813-085453829_D-A1121-PTC1-A.txt
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From Title Created
7.html?attach=true&fileID=189738262
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150816-003500463_mail.txt).
20150816-003500463_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189832444
20150816-003500464_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189842902
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From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 16-AUG-2015 06:26:55 AM
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150816-012651489_mail.txt).
20150816-012651489_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189843123
20150816-012651491_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189832569
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From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150816-020527121_mail.txt).
20150816-020527121_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189852677
20150816-020527122_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189852678
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From Title Created
Participants:
-------------
Jijin (Partner)
Elmar (Vendor)
Sabu Arul (Partner)
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1315 of 1329
From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150817-092412600_mail.txt).
20150817-092412600_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189887086
20150817-092412601_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189876364
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From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 18-AUG-2015 07:22:24 AM
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150818-022222919_mail.txt).
20150818-022222919_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189929037
20150818-022222920_image001.jpg
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7.html?attach=true&fileID=189929038
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From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150818-023630170_mail.txt).
20150818-023630170_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=189935053
20150818-023630171_image001.jpg
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7.html?attach=true&fileID=189929422
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From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 19-AUG-2015 07:29:23 AM
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150819-022919840_mail.txt).
20150819-022919840_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190005799
20150819-022919841_image001.jpg
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7.html?attach=true&fileID=190005801
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From Title Created
From: sabu.arul@cp-31.com
<esingleton@cp-31.com>,'Jijin Badarudeen'
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<Sowgath.Gopal@mannai.com.qa>
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150819-024115328_mail.txt).
20150819-024115328_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190006158
20150819-024115329_image001.jpg
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7.html?attach=true&fileID=189991875
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From Title Created
As per Elmar there are receivers on PTC1-A/B which dont receive the stream
at all.
- As per Camera Team (Ahmed), the traffic is received fine on the local
Receiver (10.24.2.11 ip address) in a different vlan on A1121-PTC2-A device
- We checked the output on Decapsulation PE D-A1121-PTC1-A, the mfib
counters shows the traffic being forwarded.
- Ahmed did a packet capture and thinks this could be related to the lower rate
of traffic being received.
We checked the po3 on D-A1121-PTC1-A and could see input queue drops
incrementing and few packets seen always in the input queue which indicated
there is some process switching happening. Naveen and Myslef have gathered
the data to check on this further.
Action:
-------
Need to SPAN the traffic coming in on D-A1121-PTC1-A po3 to find what is the
rate at which the packets are received and the rate of packets being received
on the Receiver
At the same time, Naveen is going to get a list of commands which can give
more clue on this issue.
Additional Information:
------------------------
- During the course of the call it was also discussed that this issue is not same
which was reported earlier or has been troubleshoot till date on this service
request.
- There was no such information provided till date either by Shajeeb or Jijin or
any other folks from the Partner end.
- But still the first issue which is isolated to rate-limiter stays same and can
cause issues with the multicast traffic until the hardware entries are formed.
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1321 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150819-111725062_mail.txt).
20150819-111725062_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038025
20150819-111725063_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038026
20150819-111725063_C-A1122-PTC-B.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190044740
20150819-111725064_PTC1-A.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038027
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1322 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150819-111725062_mail.txt).
20150819-111725062_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038025
20150819-111725063_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038026
20150819-111725063_C-A1122-PTC-B.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190044740
20150819-111725064_PTC1-A.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190038027
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1323 of 1329
From Title Created
From: esingleton@cp-31.com
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150819-234044709_mail.txt).
20150819-234044709_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190067227
20150819-234044710_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190067228
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1324 of 1329
From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 20-AUG-2015 09:56:23 AM
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150820-045621708_mail.txt).
20150820-045621708_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190089762
20150820-045621710_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190092896
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1325 of 1329
From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150820-053248843_mail.txt).
20150820-053248843_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190093540
20150820-053248845_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190093541
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1326 of 1329
From Title Created
From: esingleton@cp-31.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150823-021326999_mail.txt).
20150823-021326999_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190218447
20150823-021327000_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190218448
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1327 of 1329
From Title Created
Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 24-AUG-2015 01:17:49 PM
From: rahkukre@cisco.com
<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150824-081746230_mail.txt).
20150824-081746230_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190241238
20150824-081746232_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190252857
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1328 of 1329
From Title Created
From: Jijin.Badarudeen@mannai.com.qa
<esingleton@cp-31.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran
<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal
(shmahaja -
<pomitra@cisco.com>
The E-mail body was longer than 32KB, So it was added as an Attachment
(20150826-062608394_mail.txt).
20150826-062608394_mail.txt
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190392575
20150826-062608395_image001.jpg
https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214
7.html?attach=true&fileID=190392576
2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1329 of 1329