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Cisco Support Case #632952147

Multicast issue

Problem Details

Description: We have upgraded the IOS for our devices as suggested by TAC case ID 628250425
still the issue is not resolved.
Status: Customer Pending
Severity: S1-Network Down
Created: 08-DEC-2014 08:02:51 AM
Updated: 26-AUG-2015 11:27:16 AM
Related RMA's:
Related Bugs: CSCut52604
Loss of Service: NO
Tracking Number: 628250425
Serial Number: FOX1522GQ8Z
Software Version: 15.3(3)S3
Case Type:

Troubleshooting

Environment Changes: Up graded IOS

Request Handling

Customer: Jijin M B
Cisco Engineer: Rahul Kukreja
Notifications: On for customer,On with Notes for CC list
CC List: shenawy@cisco.com,shajeeb.kader@mannai.com.qa,jatil.thakore@mannai.com.qa,n
aveed.mohammad@mannai.com.qa

Contact Information

Preferred Contact Method: EMAIL


Business Phone: --97470216895
Mobile Phone:
E-Mail: Jijin.Badarudeen@mannai.com.qa
Business Hours:

Service Contract

Service Contract: 92747932


Bill To ID: 20859175
Contract Expiration: 30-NOV-2015
Service Line Status: ACTIVE
Contract Type: CSSPD
Product: Routing Protocols (Includes NAT and HSRP) > mVPN(Multicast Support for MPLS
VPN)
Problem Area: Interoperability

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1 of 1329
Case Notes
From Title Created

Jijin M B Customer Symptom 08-DEC-2014 08:02:51 AM


Problem Category:

Problem Subcategory:

Problem Type: Interoperability

Software Version: 15.3(3)S3

Problem Details: We have upgraded the IOS for our devices as suggested by
TAC case ID 628250425 still the issue is not resolved.

Rahul Kukreja Phone Log 08-DEC-2014 09:32:14 AM


Spoke with Jijin
He requests for a call back to get more details about the issue ar 05:45 IST

Berna Mcatamney Phone Log 08-DEC-2014 12:30:04 PM


Jijin called to speak with the engineer,the engineer was busy he said he will
call back the customer in 30 mins,customer is agreed to wait.

Rahul Kukreja KT Action Plan 08-DEC-2014 01:43:30 PM


accepting

Rahul Kukreja Problem Description 08-DEC-2014 01:43:30 PM


Multicast issue

Rahul Kukreja KT Action Plan 08-DEC-2014 01:43:30 PM


accepting

Rahul Kukreja Problem Description 08-DEC-2014 01:43:30 PM


Multicast issue

Rahul Kukreja Other 08-DEC-2014 03:29:55 PM


P2 -> P3 Priority Change with Customer Consent

Rahul Kukreja Phone Log 08-DEC-2014 03:29:55 PM


Dropping the sev to 3

Rahul Kukreja RE: SR 632952147 : Multicast issue 08-DEC-2014 03:49:06 PM


From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa,jijin.badarudeen@mannai.com.qa
Cc: attach@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for your time on call. Please send me the logs collected during the
webex meeting.

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 2 of 1329
From Title Created

Rahul Kukreja Phone Log 08-DEC-2014 04:13:05 PM


- Had a webex session with Jjin.
- Issue:

Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV
Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF CCTV

Receivers not receving multicast traffic

The issue is seen only for few sources.

- PTC are all 7600 switches running IOS 15.3(3)S3 and running MDT

we checked following:
---------------------
- Receiver side IGMP was received fine
- The traffic was being forwarded by the PTC2-A switch (based on S,G entry) in
VRF CCTV
- The traffic gets encapsulated in following:

VRF CCTV : 10.16.111.12 , 239.193.8.46


Default MDT for VRF CCTV 239.192.192.1
Data MDT for the above S,G : 172.21.0.13 , 239.192.193.185

- the traffic is seen on the receiver side:

PTC1-A :

sh ip mroute 239.192.193.185 172.21.0.13 count

but looks like is not sent in VRF CCTV :

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 count - shows 0 bytes

Traffic in Global RIB (Incoming Interface is Po3 - Module 1 , Module 2 Ten Gig
DFCs)

- We checked the hardware entries on Sup, mod 1 and mod2 :

shows the entries for :

sh mls cef ip multicast source 172.21.0.13 group 239.192.193.185

outgoing interafce point to dest Index 0x7FFa (recirculation)

but for VRF :

sh mls cef ip multicast vrf CCTV source 10.16.111.12 group 239.193.8.46

shows no entries.

- We checked for one of the working Source and could see active count
incrementing for the VRF group on Remote PE

VRF CCTV : 10.16.106.12 , 239.193.13.136


Default MDT for VRF CCTV 239.192.192.1
Data MDT for the above S,G : 172.21.0.13 , 239.192.193.26

entries seen in the command:

sh mls cef ip multicast vrf CCTV source 10.16.106.12 group 239.193.13.136

- Awaiting outputs from the customer to check this issue with the BU further.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 3 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 08-DEC-2014 04:16:45 PM


From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc: attach@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the attached mail I sent u, Please CC Naveed & Jatil in all the mails

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Monday, December 08, 2014 6:49 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for your time on call. Please send me the logs collected during the
webex meeting.

Regards,
Rahul

Hi Jijin,

Thanks for your time on call. Please send me the logs collected during the
webex meeting.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 4 of 1329
From Title Created

Rahul Kukreja FW: SR 632952147 : Multicast issue 08-DEC-2014 04:40:07 PM

From: rahkukre@cisco.com

To: attach@cisco.com

Cc:

Subject: FW: SR 632952147 : Multicast issue

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 08, 2014 9:43 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

The Following Attachments were Added:

20141208-164006_PTC1-B.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178416126

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 5 of 1329
From Title Created

Rahul Kukreja FW: SR 632952147 : Multicast issue 11-DEC-2014 12:43:14 PM


From: rahkukre@cisco.com
To: attach@cisco.com
Cc:
Subject: FW: SR 632952147 : Multicast issue

From: Rahul Kukreja (rahkukre)


Sent: Thursday, December 11, 2014 6:12 PM
To: 'Jijin Badarudeen'
Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to
isolate this issue further.
We will drop you a note with what all information is needed to isolate this issue
further.

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 6 of 1329
From Title Created

Rahul Kukreja FW: SR 632952147 : Multicast issue 12-DEC-2014 08:48:30 AM


From: rahkukre@cisco.com
To: attach@cisco.com
Cc:
Subject: FW: SR 632952147 : Multicast issue

From: Rahul Kukreja (rahkukre)


Sent: Friday, December 12, 2014 2:18 PM
To: 'Jijin Badarudeen'
Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader'
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.
Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following
outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV


show ip pim vrf CCTV neigbor
sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46


sh ip mroute vrf CCTV 239.193.8.46 count
sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose
sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

sh ip mroute vrf CCTV 239.193.13.136


sh ip mroute vrf CCTV 239.193.13.136 count
sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose
sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 7 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 16-DEC-2014 11:45:01 AM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 8 of 1329
From Title Created

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 9 of 1329
From Title Created

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 10 of 1329
From Title Created

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We are waiting for your update.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 11 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 12 of 1329
From Title Created

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 13 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 16-DEC-2014 02:08:20 PM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the attached captures you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 2:45 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 14 of 1329
From Title Created

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 15 of 1329
From Title Created

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 16 of 1329
From Title Created

outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 17 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We are waiting for your update.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 18 of 1329
From Title Created

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

The Following Attachments were Added:

20141216-140819_Non-working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178740759

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 19 of 1329
From Title Created

20141216-140820_Working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178740760

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 20 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 16-DEC-2014 02:27:07 PM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. I don't see the output of following command:

remote login switch sh monitor event-trace const-mfib all detail

Also we need to collect the output of following command from the incoming

port-channel module for the multicast stream :

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I tried to contact you but looks like you were away. Please let me know if you

have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 7:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the attached captures you requested.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 21 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 2:45 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 22 of 1329
From Title Created

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 23 of 1329
From Title Created

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 24 of 1329
From Title Created

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We are waiting for your update.

Regards,

Jijin

From: Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 25 of 1329
From Title Created

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

Thanks and Regards

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 26 of 1329
From Title Created

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 27 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 16-DEC-2014 02:42:34 PM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the capture of remote login switch sh monitor event-trace const-

mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV

<group id> <source id> dump

from Incoming modules 1 & 2 in previous mail.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 5:27 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. I don't see the output of following command:

remote login switch sh monitor event-trace const-mfib all detail

Also we need to collect the output of following command from the incoming

port-channel module for the multicast stream :

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I tried to contact you but looks like you were away. Please let me know if you

have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 28 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 7:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the attached captures you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 2:45 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 29 of 1329
From Title Created

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 30 of 1329
From Title Created

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

outputs after turning on the multicast traffic for the respected groups/source:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 31 of 1329
From Title Created

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 32 of 1329
From Title Created

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We are waiting for your update.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 33 of 1329
From Title Created

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

The Following Attachments were Added:

20141216-144233_D-A1121-PTC1-A-sp.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178742248

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 34 of 1329
From Title Created

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 35 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 17-DEC-2014 11:20:32 AM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for the outputs.

Could you please also send us the output of following command from the Line

Card's where the data mdt traffic will come in :

Attach <module#>

show monitor event-trace const-mfib event all detail

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 8:10 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the capture of remote login switch sh monitor event-trace const-

mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV

<group id> <source id> dump

from Incoming modules 1 & 2 in previous mail.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 5:27 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 36 of 1329
From Title Created

Hi Jijin,

Thanks for providing the outputs. I don't see the output of following command:

remote login switch sh monitor event-trace const-mfib all detail

Also we need to collect the output of following command from the incoming

port-channel module for the multicast stream :

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I tried to contact you but looks like you were away. Please let me know if you

have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 7:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the attached captures you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 2:45 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 37 of 1329
From Title Created

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 38 of 1329
From Title Created

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 39 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 40 of 1329
From Title Created

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We are waiting for your update.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 41 of 1329
From Title Created

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 42 of 1329
From Title Created

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 43 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 17-DEC-2014 11:33:43 AM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the capture of below command from line card 1 & 2.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 17, 2014 2:20 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for the outputs.

Could you please also send us the output of following command from the Line

Card's where the data mdt traffic will come in :

Attach <module#>

show monitor event-trace const-mfib event all detail

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 8:10 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 44 of 1329
From Title Created

Hi Rahul,

Please find the capture of remote login switch sh monitor event-trace const-

mfib all detail, I have sent capture of sh plat soft multicast ip cmfib vrf CCTV

<group id> <source id> dump

from Incoming modules 1 & 2 in previous mail.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 5:27 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. I don't see the output of following command:

remote login switch sh monitor event-trace const-mfib all detail

Also we need to collect the output of following command from the incoming

port-channel module for the multicast stream :

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I tried to contact you but looks like you were away. Please let me know if you

have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, December 16, 2014 7:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 45 of 1329
From Title Created

Please find the attached captures you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, December 16, 2014 2:45 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Please reply on this email

Removed the old tac case number from subject line.

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, December 16, 2014 5:13 PM

To: 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; 'Shajeeb Kader';

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call in morning. I just got response from Dev Engineer

working with us.

Could you please provide us the following details:

remote login switch sh monitor event-trace const-mfib all detail

Working and Non-Working Group:

sh ip mroute vrf CCTV <group>

sh ip mroute vrf CCTV <group> count

sh ip mroute vrf CCTV <group> <source> verbose

sh ip mfib vrf CCTV <group> <source> verbose

sh mls cef ip multicast vrf CCTV source <> group <>

remote login switch sh plat soft multicast ip cmfib vrf CCTV <group id> <source

id> dump

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 46 of 1329
From Title Created

attach (Incoming modules)

sh plat soft multicast ip cmfib vrf CCTV <group id> <source id> dump

I will update you in case they need to come over webex after going through

these outputs.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, December 15, 2014 1:30 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for sending the outputs. I have forwarded them to the Dev Engineer

working on this.

I will keep you posted as soon as I have an update from them.

Thanks for your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 15, 2014 1:27 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Have you analyzed the captures I sent you, please update your findings asap

we need the report cob today.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 47 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Sunday, December 14, 2014 9:47 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached captures. the group with IP 239.193.8.46 you

mentioned below started to wok now, so that I have attached captures for

another non working group 239.193.16.247.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 12, 2014 11:48 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I am working with the Dev engineer on this issue.

Could you please send us the following details from the D-A1122-PTC1-B

For the working stream and non-working stream, please send us the following

outputs after turning on the multicast traffic for the respected groups/source:

Device Name: D-A1122-PTC1-B

show ip pim mdt | inc CCTV

show ip pim vrf CCTV neigbor

sh ip igmp vrf CCTV groups

Non-Working Group:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 48 of 1329
From Title Created

sh ip mroute vrf CCTV 239.193.8.46

sh ip mroute vrf CCTV 239.193.8.46 count

sh ip mroute vrf CCTV 239.193.8.46 10.16.111.12 verbose

sh ip mfib vrf CCTV 239.193.8.46 10.16.111.12 verbose

Working Group:

sh ip mroute vrf CCTV 239.193.13.136

sh ip mroute vrf CCTV 239.193.13.136 count

sh ip mroute vrf CCTV 239.193.13.136 10.16.106.12 verbose

sh ip mfib vrf CCTV 239.193.13.136 10.16.106.12 verbose

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Thursday, December 11, 2014 6:12 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your patience on this request. I am working with the BU Engineer to

isolate this issue further.

We will drop you a note with what all information is needed to isolate this issue

further.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 10, 2014 10:35 AM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 49 of 1329
From Title Created

We are waiting for your update.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 08, 2014 6:38 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the capture we have taken.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 08, 2014 4:39 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Date: Monday, December 8, 2014

Time: 7:08 pm, India Time (Mumbai, GMT+05:30)

Meeting Number: 203 784 192

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m56d6c05c0984b4ffb50

9019e67ae6d39

2. Enter your name and email address.

3. Enter the meeting password: 1234

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 50 of 1329
From Title Created

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m91d470b47972ccfd36

874b179140606d

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

The Following Attachments were Added:

20141217-113342_event-trace.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178777095

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 51 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 19-DEC-2014 03:44:06 PM


From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.


DE Engineer has been checking this issue, but from the cmfib event trace we
couldn't find the corresponding events of particular lc-entry .
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE

On Encap PE (sender):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt

On Decap PE(Receiver):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 52 of 1329
From Title Created

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP

sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following
command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 53 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 21-DEC-2014 12:24:35 PM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 54 of 1329
From Title Created

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 55 of 1329
From Title Created

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

The Following Attachments were Added:

20141221-122433_EncapPE-Working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178949393

20141221-122434_DecapPE-Non-Working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178943074

20141221-122434_DecapPE-Working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178943075

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 56 of 1329
From Title Created

20141221-122435_EncapPE-Non-Working.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178943076

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 57 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 22-DEC-2014 09:02:51 AM


From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,
Jijin

From: Jijin Badarudeen


Sent: Sunday, December 21, 2014 10:53 AM
To: 'Rahul Kukreja (rahkukre)'
Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;
Mohamed El Shenawy Ali (shenawy)
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need
webex session we need to find the solution asap.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, December 19, 2014 6:44 PM
To: Jijin Badarudeen
Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;
Mohamed El Shenawy Ali (shenawy)
Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.


DE Engineer has been checking this issue, but from the cmfib event trace we
couldn't find the corresponding events of particular lc-entry .
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE

On Encap PE (sender):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 58 of 1329
From Title Created

current Non-working group and working group


sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt

On Decap PE(Receiver):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP

sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1
show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following
command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 59 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 22-DEC-2014 11:07:44 AM


From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena
wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex
session so that I can arrange our CCTV team before the session.

Regards,
Jijin

From: Jijin Badarudeen


Sent: Monday, December 22, 2014 12:03 PM
To: 'Rahul Kukreja (rahkukre)'
Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;
'Mohamed El Shenawy Ali (shenawy)'
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,
Jijin

From: Jijin Badarudeen


Sent: Sunday, December 21, 2014 10:53 AM
To: 'Rahul Kukreja (rahkukre)'
Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;
Mohamed El Shenawy Ali (shenawy)
Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need
webex session we need to find the solution asap.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, December 19, 2014 6:44 PM
To: Jijin Badarudeen
Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;
Mohamed El Shenawy Ali (shenawy)
Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.


DE Engineer has been checking this issue, but from the cmfib event trace we
couldn't find the corresponding events of particular lc-entry .
The event trace buffer is limited and the other events would have over written
them. We request to get following command logs which would also help to
analyze the problem further:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 60 of 1329
From Title Created

Even though the problem is not seen on Encap PE (behind the Source PE) ,
we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE
and Decap PE
show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE
and Decap PE

On Encap PE (sender):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non working group)
show ip mfib <\data mdt group> verbose..from RP (Data MDT group of
corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP
sh ip pim mdt

On Decap PE(Receiver):

On DFCs:
sh plat soft multicast ip cmfib vrf <vrf name> table
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump
...for current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for
current Non-working group and working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> .. for current Non-working group and Working group
sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group
ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of
corresponding Non-working group)
show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from
DFCs and SP
show platform software multicast ip cmfib <\data mdt group> dump ..from
DFCs and SP

sh ip pim mdt
sh adjacency Tunnel5
sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 61 of 1329
From Title Created

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following
command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump
C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,
Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 62 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 22-DEC-2014 12:11:16 PM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 63 of 1329
From Title Created

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 64 of 1329
From Title Created

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 65 of 1329
From Title Created

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 66 of 1329
From Title Created

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

Rahul Kukreja Other 22-DEC-2014 03:15:53 PM


P3 -> P1 Priority Change with Customer Consent

Rahul Kukreja Phone Log 22-DEC-2014 03:15:54 PM


Changing this to P1 as requested

Went on call with BU Engineer Naveen we collected all the logs requested.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 67 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 22-DEC-2014 03:23:55 PM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 68 of 1329
From Title Created

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 69 of 1329
From Title Created

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 70 of 1329
From Title Created

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 71 of 1329
From Title Created

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

The Following Attachments were Added:

20141222-152353_D-A1121-PTC1-A.txt.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178970729

20141222-152354_D-A1121-PTC2-A.txt.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178970730

20141222-152355_D-A1122-PTC2-B.txt.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=178981057

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 72 of 1329
From Title Created

Rahul Kukreja Phone Log 23-DEC-2014 12:36:39 PM


Spoke with Jijin
As per him there's only one source for the group
Also the ip 41.29.249.172 is not used anywhere in the network

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 73 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 24-DEC-2014 09:05:19 AM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 74 of 1329
From Title Created

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 75 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 76 of 1329
From Title Created

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 77 of 1329
From Title Created

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

The Following Attachments were Added:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 78 of 1329
From Title Created

20141224-090517_D-A1122-PTC1-B.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179044477

20141224-090518_D-A1121-PTC1-A.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179044478

20141224-090518_D-A1122-PTC2-B.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179049784

20141224-090519_D-A1121-PTC2-A.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179044479

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 79 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 24-DEC-2014 09:56:27 AM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for the outputs. As discussed over the call, please collect the following

information before and after clearing the mroute from vrf :

On Encap PE (sender):

show platform software multicast ip capability

show ip mroute vrf <vrf name> <\source> <group> verbose... for working and

Non working group

show ip mfib vrf <vrf name> <source> <group> verbose"..... for working and

Non working group

sh vlan int usage

On DFCs and Sp:

sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for

working and Nonworking group on DFCs and SP

sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and

Nonworking group on DFCs and SP

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 80 of 1329
From Title Created

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

show platform software multicast ip capability

show ip mroute vrf <vrf name> <source> <group> verbose---for working and

Non working group

show ip mfib vrf <vrf name> <source> <group> verbose--- for working and Non

working group

sh vlan int usage

On DFCs and SP:

sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for

working and Nonworking group on DFCs and SP

sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and

Nonworking group on DFCs and SP

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt receive..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 81 of 1329
From Title Created

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>

...on DFC1

show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>

...on DFC2

Appreciate your patience on this request.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 82 of 1329
From Title Created

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 83 of 1329
From Title Created

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 84 of 1329
From Title Created

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 85 of 1329
From Title Created

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 86 of 1329
From Title Created

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 87 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 24-DEC-2014 11:40:37 AM

From: rahkukre@cisco.com

To: Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Could you also forward us the output for the command :

sh mls ip multicast capability

from these 4 devices.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 88 of 1329
From Title Created

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 89 of 1329
From Title Created

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 90 of 1329
From Title Created

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 91 of 1329
From Title Created

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 92 of 1329
From Title Created

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 93 of 1329
From Title Created

Jijin M B RE: SR 632952147 : Multicast issue 24-DEC-2014 11:40:48 AM

From: jijin.badarudeen@mannai.com.qa

To: rahkukre@cisco.com

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,JatilDattarey.Thakor@mannai.com.qa,Shajeeb.Kader@mannai.com.qa,shena

wy@cisco.com,ahmtalaa@cisco.com,nbeechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures of below commands as you requested.

Show platform software multicast ip cmfib vrf CCTV tcam is not supporting on

our device.

D-A1121-PTC2-A-dfc1#sh platform software multicast ip cmfib vrf CCTV tcam

vrf option is not supported.

D-A1121-PTC2-A-dfc1#

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 24, 2014 12:56 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Thanks for the outputs. As discussed over the call, please collect the following

information before and after clearing the mroute from vrf :

On Encap PE (sender):

show platform software multicast ip capability

show ip mroute vrf <vrf name> <\source> <group> verbose... for working and

Non working group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 94 of 1329
From Title Created

show ip mfib vrf <vrf name> <source> <group> verbose"..... for working and

Non working group

sh vlan int usage

On DFCs and Sp:

sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for

working and Nonworking group on DFCs and SP

sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and

Nonworking group on DFCs and SP

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

show platform software multicast ip capability

show ip mroute vrf <vrf name> <source> <group> verbose---for working and

Non working group

show ip mfib vrf <vrf name> <source> <group> verbose--- for working and Non

working group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 95 of 1329
From Title Created

sh vlan int usage

On DFCs and SP:

sh platform software multicast ip cmfib vrf vrf< name> tcam | i <Group> --for

working and Nonworking group on DFCs and SP

sh platform software multicast ip cmfib vrf vrf< name> tcam ...for working and

Nonworking group on DFCs and SP

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt receive..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>

...on DFC1

show monitor event-trace const-mfib event all detail | i ID: <LC_ENTRY ID>

...on DFC2

Appreciate your patience on this request.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 96 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 97 of 1329
From Title Created

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 98 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 99 of 1329
From Title Created

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 100 of 1329
From Title Created

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 101 of 1329
From Title Created

The Following Attachments were Added:

20141224-114044_D-A1121-PTC2-A.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179051657

20141224-114045_D-A1121-PTC2-A-Nonworking1.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179047024

20141224-114045_D-A1121-PTC2-A-1.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179051658

20141224-114046_D-A1121-PTC2-Aworking1.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179047025

20141224-114046_D-A1121-PTC1-A.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179047026

20141224-114047_D-A1121-PTC1-Anon_working1.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179051659

20141224-114047_D-A1121-PTC1-A-1.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179047027

20141224-114048_D-A1121-PTC1-Aworking.txt.txt:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179051660

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 102 of 1329
From Title Created

RE: SR 632952147 : Multicast issue 24-DEC-2014 11:43:59 AM

From: jatildattarey.thakor@mannai.com.qa

To: rahkukre@cisco.com,Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n

beechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the output as requested.

D-A1121-PTC1-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC1-A#

D-A1122-PTC1-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 103 of 1329
From Title Created

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC1-B#

D-A1121-PTC2-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC2-A#

D-A1122-PTC2-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 104 of 1329
From Title Created

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC2-B#

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 24, 2014 2:41 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Could you also forward us the output for the command :

sh mls ip multicast capability

from these 4 devices.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 105 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 106 of 1329
From Title Created

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 107 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 108 of 1329
From Title Created

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 109 of 1329
From Title Created

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

________________________________

No virus found in this message.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 110 of 1329
From Title Created

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5577 / Virus Database: 4235/8709 - Release Date: 12/09/14

Internal Virus Database is out of date.

The Following Attachments were Added:

20141224-114358_image001.jpg:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179047086

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 111 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 28-DEC-2014 09:12:53 AM

From: rahkukre@cisco.com

To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n

beechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Jatil,

Hope you are doing good. I have been working with the Dev Engineer Naveen

on the lab setup and we were able to replicate the issue

Naveen is working on finding the RCA for this as this needs involvement from

the other teams as well. We will keep you posted with the updates.

Thanks for your patience.

Regards,

Rahul

From: Jatil Thakore [mailto:JatilDattarey.Thakor@mannai.com.qa]

Sent: Wednesday, December 24, 2014 5:12 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Shajeeb Kader; Mohamed El

Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the output as requested.

D-A1121-PTC1-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 112 of 1329
From Title Created

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC1-A#

D-A1122-PTC1-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC1-B#

D-A1121-PTC2-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 113 of 1329
From Title Created

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC2-A#

D-A1122-PTC2-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC2-B#

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 114 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 24, 2014 2:41 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Could you also forward us the output for the command :

sh mls ip multicast capability

from these 4 devices.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 115 of 1329
From Title Created

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 116 of 1329
From Title Created

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 117 of 1329
From Title Created

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 118 of 1329
From Title Created

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 119 of 1329
From Title Created

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5577 / Virus Database: 4235/8709 - Release Date: 12/09/14

Internal Virus Database is out of date.

The Following Attachments were Added:

20141228-091252_image001.jpg:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179099023

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 120 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 02-JAN-2015 12:05:00 PM

From: rahkukre@cisco.com

To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n

beechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin

Greetings, Wish You A Very Happy New Year!

I wanted to update you that we are still working on this issue and will keep you

posted with the updates.

Feel free to contact us for any questions. Thanks for your patience on this

request.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Sunday, December 28, 2014 2:43 PM

To: 'Jatil Thakore'; Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Shajeeb Kader; Mohamed El

Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Jatil,

Hope you are doing good. I have been working with the Dev Engineer Naveen

on the lab setup and we were able to replicate the issue

Naveen is working on finding the RCA for this as this needs involvement from

the other teams as well. We will keep you posted with the updates.

Thanks for your patience.

Regards,

Rahul

From: Jatil Thakore [mailto:JatilDattarey.Thakor@mannai.com.qa]

Sent: Wednesday, December 24, 2014 5:12 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 121 of 1329
From Title Created

Cc: attach@cisco.com; Naveed Mohammad; Shajeeb Kader; Mohamed El

Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the output as requested.

D-A1121-PTC1-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC1-A#

D-A1122-PTC1-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 122 of 1329
From Title Created

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC1-B#

D-A1121-PTC2-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC2-A#

D-A1122-PTC2-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC2-B#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 123 of 1329
From Title Created

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 24, 2014 2:41 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Could you also forward us the output for the command :

sh mls ip multicast capability

from these 4 devices.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 124 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 125 of 1329
From Title Created

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 126 of 1329
From Title Created

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 127 of 1329
From Title Created

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 128 of 1329
From Title Created

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5577 / Virus Database: 4235/8709 - Release Date: 12/09/14

Internal Virus Database is out of date.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 129 of 1329
From Title Created

The Following Attachments were Added:

20150102-120459_image001.jpg:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179191474

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 130 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 : Multicast issue 08-JAN-2015 12:18:42 PM

From: rahkukre@cisco.com

To: JatilDattarey.Thakor@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa

Cc:

attach@cisco.com,NaveedMohammad.MohammadZabeeulla@mannai.com.qa

,Shajeeb.Kader@mannai.com.qa,shenawy@cisco.com,ahmtalaa@cisco.com,n

beechag@cisco.com

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to update you that Dev Engineer Naveen is

still working on this issue on priority basis.

The issue was reproduced in the TAC lab. It is taking some time to conclude

the RCA for this issue by Naveen as in because he needs to communicate and

get the analysis from the Platform Independent Team as well.

As soon as we have an concrete update, we will drop you a note. I appreciate

your patience. Feel free to contact us for any questions.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Friday, January 02, 2015 5:35 PM

To: 'Jatil Thakore'; 'Jijin Badarudeen'

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Shajeeb Kader'; Mohamed El

Shenawy Ali (shenawy); Ahmed Talaat (ahmtalaa); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin

Greetings, Wish You A Very Happy New Year!

I wanted to update you that we are still working on this issue and will keep you

posted with the updates.

Feel free to contact us for any questions. Thanks for your patience on this

request.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 131 of 1329
From Title Created

Sent: Sunday, December 28, 2014 2:43 PM

To: 'Jatil Thakore'; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Jatil,

Hope you are doing good. I have been working with the Dev Engineer Naveen

on the lab setup and we were able to replicate the issue

Naveen is working on finding the RCA for this as this needs involvement from

the other teams as well. We will keep you posted with the updates.

Thanks for your patience.

Regards,

Rahul

From: Jatil Thakore [mailto:JatilDattarey.Thakor@mannai.com.qa]

Sent: Wednesday, December 24, 2014 5:12 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the output as requested.

D-A1121-PTC1-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 132 of 1329
From Title Created

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC1-A#

D-A1122-PTC1-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC1-B#

D-A1121-PTC2-A#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 133 of 1329
From Title Created

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1121-PTC2-A#

D-A1122-PTC2-B#sh mls ip multicast capability

Warning: The above command is going to be deprecated. Use show platform

software multicast ip capability.

Current System HW Replication Mode : Ingress

Auto-detection of Replication Mode : OFF

Slot Replication-Capability Replication-Mode

1 Egress Ingress

2 Egress Ingress

3 Egress Ingress

4 Egress Ingress

5 Egress Ingress

6 Egress Ingress

7 Egress Ingress

8 Egress Ingress

9 Egress Ingress

D-A1122-PTC2-B#

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 134 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, December 24, 2014 2:41 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Could you also forward us the output for the command :

sh mls ip multicast capability

from these 4 devices.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, December 24, 2014 2:33 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the show run captures from our PTC1 & PTC2 distributions as you

requested.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 6:23 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 135 of 1329
From Title Created

'Mohamed El Shenawy Ali (shenawy)'; 'Ahmed Talaat (ahmtalaa)'; 'Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Please find the captures we have taken on our Webex session.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, December 22, 2014 3:11 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin, Naveen,

I have initiated the webex meeting:

Meeting Number: 200 543 665

Meeting Password: 1234

-------------------------------------------------------

To join the online meeting (Now from mobile devices!)

-------------------------------------------------------

1. Go to

https://ciscosales.webex.com/ciscosales/e.php?MTID=m5ede7bd61c305ffef57

77b2a111888cb

2. Enter your name and email address.

3. Enter the meeting password: 1234

4. Click "Join Now".

5. Follow the instructions that appear on your screen.

To view in other time zones or languages, please click the link:

https://ciscosales.webex.com/ciscosales/e.php?MTID=m305c58df9685bb112c

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 136 of 1329
From Title Created

6b85e6ccc9331e

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, December 22, 2014 4:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy); Ahmed Talaat

(ahmtalaa); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

As discussed with Naveen Please let us know when we can have Webex

session so that I can arrange our CCTV team before the session.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Monday, December 22, 2014 12:03 PM

To: 'Rahul Kukreja (rahkukre)'

Cc: 'attach@cisco.com'; Naveed Mohammad; Jatil Thakore; Shajeeb Kader;

'Mohamed El Shenawy Ali (shenawy)'

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Have you reviewed the captures I sent you, please update your findings asap.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Sunday, December 21, 2014 10:53 AM

To: 'Rahul Kukreja (rahkukre)'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 137 of 1329
From Title Created

Subject: RE: SR 632952147 : Multicast issue

Hi Rahul,

Captures has been attached as you requested. Please let me know if you need

webex session we need to find the solution asap.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, December 19, 2014 6:44 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil

Thakore; Shajeeb Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 : Multicast issue

Hi Jijin,

Hope you are doing good.

DE Engineer has been checking this issue, but from the cmfib event trace we

couldn't find the corresponding events of particular lc-entry .

The event trace buffer is limited and the other events would have over written

them. We request to get following command logs which would also help to

analyze the problem further:

Even though the problem is not seen on Encap PE (behind the Source PE) ,

we request you to collect logs of both Encap PE and Decap PE

show ip mroute vrf <vrf name> <source> <group> verbose..on both Encap PE

and Decap PE

show ip mfib vrf <vrf name> <source> <group> verbose"..on both Encap PE

and Decap PE

On Encap PE (sender):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump ...for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver..for

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 138 of 1329
From Title Created

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt encapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non working group)

show ip mfib <\data mdt group> verbose..from RP (Data MDT group of

corresponding Non working group)

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

DFCs and SP

sh ip pim mdt

On Decap PE(Receiver):

On DFCs:

sh plat soft multicast ip cmfib vrf <vrf name> table

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> dump

...for current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> <group ip> <source ip> ver ..for

current Non-working group and working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> .. for current Non-working group and Working group

sh plat soft multicast ip cmfib vrf <vrf name> mdt decapsulation-path <group

ip> <source ip> ver.. for current Non-working group and working group

sh ip pim vrf <vrf name> mdt send ..from RP

show ip mroute <\data mdt group> verbose ..from RP (Data MDT group of

corresponding Non-working group)

show ip mfib <\data mdt group> verbose

show platform software multicast ip cmfib <\data mdt group> verbose ..from

DFCs and SP

show platform software multicast ip cmfib <\data mdt group> dump ..from

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 139 of 1329
From Title Created

DFCs and SP

sh ip pim mdt

sh adjacency Tunnel5

sh adjacency Tunnel5 detail

show monitor event-trace const-mfib event all detail | i ID: 4948922 ...on DFC1

show monitor event-trace const-mfib event all detail | i ID: 4947599 ...on DFC2

PS: In the last 2 commands, you will be able to find the ID in the following

command :

sh plat soft multicast ip cmfib vrf < vrf name> <group id> <source id> dump

C ENTRY ID : 4948922

Thanks for your understanding and patience on this issue.

Regards,

Rahul

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5577 / Virus Database: 4235/8709 - Release Date: 12/09/14

Internal Virus Database is out of date.

The Following Attachments were Added:

20150108-121840_image001.jpg:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=179382041

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

Rahul Kukreja Phone Log 14-JAN-2015 03:38:06 PM


Naveen (BU Engineer) from the 7600 is still working with the PI Team.

They are going to test the Debug Image in the TAC Calo Lab Setup

Provided the TFTP Details for the same.

Rahul Kukreja Other 23-JAN-2015 03:33:25 PM


BU Engineer Naveen is still working with the PI Team to identify the cause for
this issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 140 of 1329
From Title Created

Mohamed Ali Web Update 03-FEB-2015 01:30:20 PM


Hi Team

Customer is hammering us with followup calls.


could you please update on status.

Mohamed Ali Web Update 04-FEB-2015 03:28:38 PM


Customer is following up now on a daily bases for update.
this is my second attempt to get status update.

Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 06-FEB-2015 01:08:49 PM
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa,jijin.badarudeen@mannai.com.qa
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 141 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 06-FEB-2015 02:42:02 PM
From: rahkukre@cisco.com
To: Jijin.Badarudeen@mannai.com.qa,jijin.badarudeen@mannai.com.qa
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 142 of 1329
From Title Created

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 143 of 1329
From Title Created

Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 06:35:48 PM
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Rahul,

Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, February 06, 2015 5:42 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 144 of 1329
From Title Created

However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 145 of 1329
From Title Created

Mohamed Ali Re: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 06:52:15 PM
From: shenawy@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi All

Customer is putting more pressure on us.


I am expecting a workaround communication to be sent tomorrow to the
customer.
Pleased to me know if this is not happening.

Best Regards
Mohamed El Shenawy

On 8 Feb 2015, at 9:35 pm, Jijin Badarudeen


<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:

Hi Rahul,

Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, February 06, 2015 5:42 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 146 of 1329
From Title Created

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 147 of 1329
From Title Created

Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 08:19:46 PM
From: jijin.badarudeen@mannai.com.qa
To: shenawy@cisco.com
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Shenawy,

If we remove or change loopback 100 on decap PE it will break anycast, all the
cameras in other distributions also registering with these RPs running with
MSDP peering.
If we have to change the RP on a box we need to change entire design of this
multicast network. I had informed the same to Rahul when we he was in call.

Regards,
Jijin

From: Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com]


Sent: Sunday, February 08, 2015 9:52 PM
To: Jijin Badarudeen
Cc: Rahul Kukreja (rahkukre); attach@cisco.com; Ahmed Talaat (ahmtalaa);
Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen Beechagondahalli
Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Jatil Thakore; Naveed
Mohammad
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi All

Customer is putting more pressure on us.


I am expecting a workaround communication to be sent tomorrow to the
customer.
Pleased to me know if this is not happening.

Best Regards
Mohamed El Shenawy

On 8 Feb 2015, at 9:35 pm, Jijin Badarudeen


<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:
Hi Rahul,

Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, February 06, 2015 5:42 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 148 of 1329
From Title Created

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 149 of 1329
From Title Created

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 150 of 1329
From Title Created

Mohamed Ali Re: SR 632952147 Multicast issue (Out of Office Notification) 08-FEB-2015 09:18:47 PM
From: shenawy@cisco.com
To: Jijin.Badarudeen@mannai.com.qa
Cc:
rahkukre@cisco.com,attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com,JatilDattarey.Thakor@mannai.
com.qa,NaveedMohammad.MohammadZabeeulla@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi Jijin

Thanks for the update.


So we don't have a workaround for the customer. Accordingly when do we
expect to have a fix?

Best Regards
Mohamed El Shenawy

On 8 Feb 2015, at 11:20 pm, Jijin Badarudeen


<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:

Hi Shenawy,

If we remove or change loopback 100 on decap PE it will break anycast, all the
cameras in other distributions also registering with these RPs running with
MSDP peering.
If we have to change the RP on a box we need to change entire design of this
multicast network. I had informed the same to Rahul when we he was in call.

Regards,
Jijin

From: Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com]


Sent: Sunday, February 08, 2015 9:52 PM
To: Jijin Badarudeen
Cc: Rahul Kukreja (rahkukre); attach@cisco.com<mailto:attach@cisco.com>;
Ahmed Talaat (ahmtalaa); Amit Goyal (agoyal2); Poojan Mitra (pomitra);
Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at
Cisco); Jatil Thakore; Naveed Mohammad
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi All

Customer is putting more pressure on us.


I am expecting a workaround communication to be sent tomorrow to the
customer.
Pleased to me know if this is not happening.

Best Regards
Mohamed El Shenawy

On 8 Feb 2015, at 9:35 pm, Jijin Badarudeen


<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa
>> wrote:
Hi Rahul,

Please note the TAC case ID 628250425 we worked with subeh and it is the
same issue on both cases.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 151 of 1329
From Title Created

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, February 06, 2015 5:42 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To:
'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'
; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'
Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);
Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra
(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 152 of 1329
From Title Created

attach@cisco.com<mailto:attach@cisco.com>) any additional information


during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 153 of 1329
From Title Created

RE: SR 632952147 Multicast issue (Out of Office Notification) 09-FEB-2015 01:06:44 PM

From: jatildattarey.thakor@mannai.com.qa

To: shenawy@cisco.com,nbeechag@cisco.com,rahkukre@cisco.com

Cc:

attach@cisco.com,ahmtalaa@cisco.com,agoyal2@cisco.com,pomitra@cisco.c

om,NaveedMohammad.MohammadZabeeulla@mannai.com.qa,Jijin.Badarude

en@mannai.com.qa

Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Dear all,

Still the question remains the same, why it doesn't work with Anycast. Is it a

software issue/bug, and if so, can we have the BUG ID.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com]

Sent: Monday, February 09, 2015 12:19 AM

To: Jijin Badarudeen

Cc: Rahul Kukreja (rahkukre); attach@cisco.com; Ahmed Talaat (ahmtalaa);

Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Jatil Thakore; Naveed

Mohammad

Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 154 of 1329
From Title Created

Thanks for the update.

So we don't have a workaround for the customer. Accordingly when do we

expect to have a fix?

Best Regards

Mohamed El Shenawy

On 8 Feb 2015, at 11:20 pm, Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa

>> wrote:

Hi Shenawy,

If we remove or change loopback 100 on decap PE it will break anycast, all the

cameras in other distributions also registering with these RPs running with

MSDP peering.

If we have to change the RP on a box we need to change entire design of this

multicast network. I had informed the same to Rahul when we he was in call.

Regards,

Jijin

From: Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com]

Sent: Sunday, February 08, 2015 9:52 PM

To: Jijin Badarudeen

Cc: Rahul Kukreja (rahkukre); attach@cisco.com<mailto:attach@cisco.com>;

Ahmed Talaat (ahmtalaa); Amit Goyal (agoyal2); Poojan Mitra (pomitra);

Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Jatil Thakore; Naveed Mohammad

Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi All

Customer is putting more pressure on us.

I am expecting a workaround communication to be sent tomorrow to the

customer.

Pleased to me know if this is not happening.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 155 of 1329
From Title Created

Best Regards

Mohamed El Shenawy

On 8 Feb 2015, at 9:35 pm, Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa

>> wrote:

Hi Rahul,

Please note the TAC case ID 628250425 we worked with subeh and it is the

same issue on both cases.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, February 06, 2015 5:42 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);

Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra

(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:

Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one

loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when

this case was opened, you informed me that it is related to the old case which

you worked with Subeh

So is the same issue in old case and the new one. Can you point us some

trigger since when this is noticed?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Friday, February 06, 2015 6:39 PM

To:

'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'

; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 156 of 1329
From Title Created

Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);

Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra

(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)

Sent: Friday, February 06, 2015 6:38 PM

To:

'Jijin.Badarudeen@mannai.com.qa<mailto:Jijin.Badarudeen@mannai.com.qa>'

; 'jijin.badarudeen@mannai.com.qa<mailto:jijin.badarudeen@mannai.com.qa>'

Cc: 'attach@cisco.com<mailto:attach@cisco.com>'; Ahmed Talaat (ahmtalaa);

Mohamed El Shenawy Ali (shenawy); Amit Goyal (agoyal2); Poojan Mitra

(pomitra); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office

Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is

still working to find out the RCA for this issue.

He was able to figure out a workaround, in case if we use the loopback ip used

for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation

PE in MVPN the issue was not seen

However it may break your purpose of Anycast as you described yesterday

I wanted to update you that I will be out of office starting 7th until 25th Feb.

During this time, I will have no access to emails. I will resume working on your

service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing

attach@cisco.com<mailto:attach@cisco.com>) any additional information

during this period. Since I am familiar with your SR, I would prefer to retain

ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit

from my team will assist you. I am looping him in.

He will do a follow up on both of your TAC Cases (628250425 and 633246489)

with the Business Unit during my absence.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 157 of 1329
From Title Created

His Contact details are below:

Amit Goyal

Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>

+44 203 180 6718

Thanks and Regards

Rahul Kukreja

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5645 / Virus Database: 4281/9076 - Release Date: 02/08/15

The Following Attachments were Added:

20150209-130643_image001-1.jpg:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=180656558

Please click on the below link to view all files for this SR:

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true

Amit Goyal Re: SR 632952147 Multicast issue (Out of Office Notification) 09-FEB-2015 01:14:27 PM
From: agoyal2@cisco.com
To:
JatilDattarey.Thakor@mannai.com.qa,shenawy@cisco.com,nbeechag@cisco.
com,rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa,Jijin.Badarudeen@mannai.com.qa
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi Jatil,

Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.

Regards
-Amit

Mohamed Ali Web Update 25-FEB-2015 12:52:46 PM


Hi Team

could you please update on the current status?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 158 of 1329
From Title Created

Mohamed Ali Web Update 02-MAR-2015 04:49:37 AM


Hi Rahul

did you receive any update from HE?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 159 of 1329
From Title Created

Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 06:08:52 AM
From: jijin.badarudeen@mannai.com.qa
To: rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,shenawy@cisco.com,agoyal2@cisco.
com,pomitra@cisco.com,nbeechag@cisco.com
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Rahul,

We are waiting for your update. Please update us the status of this case.

Regards,
Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]


Sent: Friday, February 06, 2015 5:42 PM
To: Jijin Badarudeen; Jijin Badarudeen
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi All,

One Correction in the workaround:


Remove the loopback100 (10.19.255.1/32) from the Decap PE. Have only one
loopback on the Encap PE (no Anycast)

Also could you inform Jijin, since when you are seeing this issue. I know when
this case was opened, you informed me that it is related to the old case which
you worked with Subeh
So is the same issue in old case and the new one. Can you point us some
trigger since when this is noticed?

Regards,
Rahul
From: Rahul Kukreja (rahkukre)
Sent: Friday, February 06, 2015 6:39 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Removing the Old Tac Case number from Subject Line (as it is already closed)

From: Rahul Kukreja (rahkukre)


Sent: Friday, February 06, 2015 6:38 PM
To: 'Jijin.Badarudeen@mannai.com.qa'; 'jijin.badarudeen@mannai.com.qa'
Cc: 'attach@cisco.com'; Ahmed Talaat (ahmtalaa); Mohamed El Shenawy Ali
(shenawy); Amit Goyal (agoyal2); Poojan Mitra (pomitra); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue (Out of Office
Notification)

Hi Jijin,

Thanks for your time on call yesterday. As discussed DE Engineer Naveen is


still working to find out the RCA for this issue.
He was able to figure out a workaround, in case if we use the loopback ip used
for RP Address (10.19.255.1) is different on Encapsulation and Decapsulation
PE in MVPN the issue was not seen
However it may break your purpose of Anycast as you described yesterday

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 160 of 1329
From Title Created

I wanted to update you that I will be out of office starting 7th until 25th Feb.
During this time, I will have no access to emails. I will resume working on your
service request as soon as I am back on 25th Feb 2015.

Please do not hesitate to send me (cc'ing


attach@cisco.com<mailto:attach@cisco.com>) any additional information
during this period. Since I am familiar with your SR, I would prefer to retain
ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, Amit


from my team will assist you. I am looping him in.
He will do a follow up on both of your TAC Cases (628250425 and 633246489)
with the Business Unit during my absence.

His Contact details are below:

Amit Goyal
Agoyal2@cisco.com<mailto:Agoyal2@cisco.com>
+44 203 180 6718

Thanks and Regards


Rahul Kukreja

Jijin M B RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 06:12:51 AM
From: jijin.badarudeen@mannai.com.qa
To:
agoyal2@cisco.com,JatilDattarey.Thakor@mannai.com.qa,shenawy@cisco.co
m,nbeechag@cisco.com,rahkukre@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Rahul/Amit,

We are waiting for your update on this TAC case. Please update us the current
status asap

Regards,
Jijin
________________________________
From: Amit Goyal (agoyal2) [agoyal2@cisco.com]
Sent: Monday, February 09, 2015 4:14 PM
To: Jatil Thakore; Mohamed El Shenawy Ali (shenawy); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Rahul
Kukreja (rahkukre)
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Poojan Mitra (pomitra);
Naveed Mohammad; Jijin Badarudeen
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)

Hi Jatil,

Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.

Regards
-Amit

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 161 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 Multicast issue (Out of Office Notification) 03-MAR-2015 02:28:19 PM
From: rahkukre@cisco.com
To:
Jijin.Badarudeen@mannai.com.qa,agoyal2@cisco.com,JatilDattarey.Thakor@
mannai.com.qa,shenawy@cisco.com,nbeechag@cisco.com
Cc:
attach@cisco.com,ahmtalaa@cisco.com,pomitra@cisco.com,NaveedMohamm
ad.MohammadZabeeulla@mannai.com.qa
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Jijin,

Hope you are doing good. Thanks for your patience on this request.
I had a sync up call with Naveen (DE Engineer) working on this. He is still
working on this and update us on this issue further.

I will keep you posted as soon as I have an update from him.

Regards,
Rahul
From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]
Sent: Tuesday, March 03, 2015 11:40 AM
To: Amit Goyal (agoyal2); Jatil Thakore; Mohamed El Shenawy Ali (shenawy);
Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at
Cisco); Rahul Kukreja (rahkukre)
Cc: attach@cisco.com; Ahmed Talaat (ahmtalaa); Poojan Mitra (pomitra);
Naveed Mohammad
Subject: RE: SR 632952147 Multicast issue (Out of Office Notification)

Hi Rahul/Amit,

We are waiting for your update on this TAC case. Please update us the current
status asap

Regards,
Jijin
________________________________
From: Amit Goyal (agoyal2) [agoyal2@cisco.com]
Sent: Monday, February 09, 2015 4:14 PM
To: Jatil Thakore; Mohamed El Shenawy Ali (shenawy); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Rahul
Kukreja (rahkukre)
Cc: attach@cisco.com<mailto:attach@cisco.com>; Ahmed Talaat (ahmtalaa);
Poojan Mitra (pomitra); Naveed Mohammad; Jijin Badarudeen
Subject: Re: SR 632952147 Multicast issue (Out of Office Notification)
Hi Jatil,

Developers are looking into it and checking if some thing is broken in code.
Once they come to a conclusion then only we can tell if it is big or not.

Regards
-Amit

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 162 of 1329
From Title Created

Mohamed Ali Web Update 09-MAR-2015 06:22:36 PM


Hi Team

I can not believe that I am asking many times for update without any feedback
from your side
the case is S1 for a long time and the customer is asking for a meeting
tomorrow to decide on dealing with Cisco anymore because of this.
I need update tomorrow to communicate it to the customer.
if we are hitting a bug it is fine share the bug ID then expected fix release.
otherwise I need RCA.
tomorrow is a deadline for us.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 163 of 1329
From Title Created

Rahul Kukreja SR 632952147 HelpDesk#628250425 : Multicast issue 24-MAR-2015 10:33:30 AM

From: rahkukre@cisco.com

To: "Jijin.Badarudeen@mannai.com.qa"

<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"

<jijin.badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"jatil.thakore@mannai.com.qa"

<jatil.thakore@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"

<shajeeb.kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 164 of 1329
From Title Created

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 165 of 1329
From Title Created

Jijin M B RE: SR 632952147 HelpDesk#628250425 : Multicast issue 24-MAR-2015 01:09:23 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 166 of 1329
From Title Created

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 167 of 1329
From Title Created

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

20150324-080919926_D-A1122PTC1-B.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=182671345

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 168 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 24-MAR-2015 02:25:03 PM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 169 of 1329
From Title Created

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 170 of 1329
From Title Created

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 171 of 1329
From Title Created

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

Rahul Kukreja Phone Log 25-MAR-2015 10:12:21 AM


Spoke with Jijin
He is waiting to get the permission from the end customer
Will update me once he has more news

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 172 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 30-MAR-2015 06:33:20 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 173 of 1329
From Title Created

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 174 of 1329
From Title Created

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 175 of 1329
From Title Created

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 176 of 1329
From Title Created

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 177 of 1329
From Title Created

Jijin M B Please refer to the note detail 30-MAR-2015 11:07:13 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 178 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 179 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 180 of 1329
From Title Created

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 181 of 1329
From Title Created

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 182 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 07-APR-2015 07:45:15 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 183 of 1329
From Title Created

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 184 of 1329
From Title Created

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 185 of 1329
From Title Created

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 186 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 187 of 1329
From Title Created

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 188 of 1329
From Title Created

Jijin M B Please refer to the note detail 08-APR-2015 05:54:29 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 189 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 190 of 1329
From Title Created

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 191 of 1329
From Title Created

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 192 of 1329
From Title Created

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 193 of 1329
From Title Created

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 194 of 1329
From Title Created

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 195 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 09-APR-2015 10:59:35 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 196 of 1329
From Title Created

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 197 of 1329
From Title Created

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 198 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 199 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 200 of 1329
From Title Created

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 201 of 1329
From Title Created

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 202 of 1329
From Title Created

Jijin M B Please refer to the note detail 09-APR-2015 07:50:09 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 203 of 1329
From Title Created

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 204 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 205 of 1329
From Title Created

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 206 of 1329
From Title Created

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 207 of 1329
From Title Created

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 208 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the show mls rate-limit , show mls rate-limit

usage command on the RP CPU and show mls rate-limit hw-detail command

on the SP CPU from the device D-A1122-PTC1-B where we are seeing the

issue?

Thanks and Regards

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 209 of 1329
From Title Created

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 210 of 1329
From Title Created

Jijin M B Please refer to the note detail 12-APR-2015 06:48:24 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 211 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 212 of 1329
From Title Created

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 213 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 214 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 215 of 1329
From Title Created

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 216 of 1329
From Title Created

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 217 of 1329
From Title Created

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 218 of 1329
From Title Created

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 219 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 12-APR-2015 02:01:32 PM

From: hyenikap@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,"Rahul Kukreja

(rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 220 of 1329
From Title Created

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 221 of 1329
From Title Created

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 222 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 223 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 224 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 225 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 226 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 227 of 1329
From Title Created

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 228 of 1329
From Title Created

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 229 of 1329
From Title Created

Jijin M B Please refer to the note detail 13-APR-2015 06:55:06 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,"Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 230 of 1329
From Title Created

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 231 of 1329
From Title Created

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 232 of 1329
From Title Created

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 233 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 234 of 1329
From Title Created

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 235 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 236 of 1329
From Title Created

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 237 of 1329
From Title Created

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 238 of 1329
From Title Created

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 239 of 1329
From Title Created

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 240 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-APR-2015 07:11:53 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 241 of 1329
From Title Created

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 242 of 1329
From Title Created

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 243 of 1329
From Title Created

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 244 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 245 of 1329
From Title Created

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 246 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 247 of 1329
From Title Created

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 248 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 249 of 1329
From Title Created

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 250 of 1329
From Title Created

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 251 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 13-APR-2015 07:18:02 AM

From: hyenikap@cisco.com

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 252 of 1329
From Title Created

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 253 of 1329
From Title Created

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 254 of 1329
From Title Created

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 255 of 1329
From Title Created

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 256 of 1329
From Title Created

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 257 of 1329
From Title Created

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 258 of 1329
From Title Created

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 259 of 1329
From Title Created

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 260 of 1329
From Title Created

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 261 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 262 of 1329
From Title Created

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 263 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-APR-2015 07:32:49 AM

From: rahkukre@cisco.com

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to me. Following value was configured:

mls rate-limit multicast ipv4 non-rpf 300 50

Also as per Jijin, there was no improvement in the streams. Around 10-12

streams were checked. We have not conducted any troubleshooting after the

values have been changed.

Let's have a joint webex call tomorrow. What time suits you tomorrow?

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 12:48 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 264 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 265 of 1329
From Title Created

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 266 of 1329
From Title Created

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 267 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 268 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 269 of 1329
From Title Created

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 270 of 1329
From Title Created

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 271 of 1329
From Title Created

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 272 of 1329
From Title Created

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 273 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 274 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 275 of 1329
From Title Created

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 276 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 13-APR-2015 07:35:01 AM

From: hyenikap@cisco.com

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Can you please schedule it for 3PM IST tomorrow ?.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 1:03 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to me. Following value was configured:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 277 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 300 50

Also as per Jijin, there was no improvement in the streams. Around 10-12

streams were checked. We have not conducted any troubleshooting after the

values have been changed.

Let's have a joint webex call tomorrow. What time suits you tomorrow?

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 12:48 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 278 of 1329
From Title Created

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 279 of 1329
From Title Created

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 280 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 281 of 1329
From Title Created

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 282 of 1329
From Title Created

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 283 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 284 of 1329
From Title Created

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 285 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 286 of 1329
From Title Created

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 287 of 1329
From Title Created

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 288 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 289 of 1329
From Title Created

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 290 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-APR-2015 08:46:40 AM

From: rahkukre@cisco.com

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to us. I checked with Jijin, can we have a call at 03:30

PM or 04:00 PM IST Time instead?

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 1:05 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Can you please schedule it for 3PM IST tomorrow ?.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 291 of 1329
From Title Created

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 1:03 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to me. Following value was configured:

mls rate-limit multicast ipv4 non-rpf 300 50

Also as per Jijin, there was no improvement in the streams. Around 10-12

streams were checked. We have not conducted any troubleshooting after the

values have been changed.

Let's have a joint webex call tomorrow. What time suits you tomorrow?

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 292 of 1329
From Title Created

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 12:48 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 293 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 294 of 1329
From Title Created

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 295 of 1329
From Title Created

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 296 of 1329
From Title Created

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 297 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 298 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 299 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 300 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 301 of 1329
From Title Created

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 302 of 1329
From Title Created

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 303 of 1329
From Title Created

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 304 of 1329
From Title Created

WebEx meeting invitation: SR 632952147 Multicast issue 13-APR-2015 09:18:00 AM

From: messenger@webex.com

To: attach@cisco.com

Cc:

Subject: WebEx meeting invitation: SR 632952147 Multicast issue

Hello,

Rahul Kukreja invites you to join this WebEx meeting.

SR 632952147 Multicast issue

Tuesday, April 14, 2015

3:30 pm | India Time (Mumbai, GMT+05:30) | 1 hr

JOIN WEBEX MEETING

https://ciscosales.webex.com/ciscosales/j.php?MTID=m2ab57b89ce38bbb23d

e6f4c1b3ef59c1

Meeting number: 202 973 346

Meeting password: cisco

JOIN BY PHONE

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 202 973 346

Global call-in numbers:

https://ciscosales.webex.com/ciscosales/globalcallin.php?serviceType=MC&E

D=309452567&tollFree=1

Toll-free dialing restrictions:

http://www.webex.com/pdf/tollfree_restrictions.pdf

Add this meeting to your calendar:

https://ciscosales.webex.com/ciscosales/j.php?MTID=mddbce05ee00117704b

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 305 of 1329
From Title Created

c9515b7308d562

Can't join the meeting? Contact support here:

https://ciscosales.webex.com/ciscosales/mc

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session.

20150413-041759410_WebEx_Meeting.ics

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=183578652

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 306 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-APR-2015 09:22:19 AM

From: rahkukre@cisco.com

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

As requested, I have scheduled the meeting at 1:00 PM Qatar Time (3:30 PM

IST). Please find the invite attached.

Also could you please send us the outputs of following command meanwhile

from the Decap PE for a stream which is impacted:

remote login switch

sh plat software multicast ip cmfib vrf <vrf> mdt decapsulation-path <Group>

<Source> verbose

sh plat so multicast ip cmfib vrf <vrf> <Group> <Source> verbose

sh plat so multicast ip cmfib < Default MDT Group> <Source> verbose

sh plat so multicast ip cmfib <Data MDT Group> <Source> verbose

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 307 of 1329
From Title Created

Sent: Monday, April 13, 2015 1:05 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Can you please schedule it for 3PM IST tomorrow ?.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 1:03 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to me. Following value was configured:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 308 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 300 50

Also as per Jijin, there was no improvement in the streams. Around 10-12

streams were checked. We have not conducted any troubleshooting after the

values have been changed.

Let's have a joint webex call tomorrow. What time suits you tomorrow?

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 12:48 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 309 of 1329
From Title Created

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 310 of 1329
From Title Created

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 311 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 312 of 1329
From Title Created

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 313 of 1329
From Title Created

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 314 of 1329
From Title Created

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 315 of 1329
From Title Created

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 316 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 317 of 1329
From Title Created

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 318 of 1329
From Title Created

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 319 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 320 of 1329
From Title Created

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

20150413-042218344_WebEx_Meeting.ics

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=183583829

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 321 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 14-APR-2015 10:07:53 AM

From: rahkukre@cisco.com

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi jijin,

Hope you are doing good. Could you please join the webex meeting which was

scheduled for today

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 2:52 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Shajeeb Kader; Mohamed El Shenawy

Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

As requested, I have scheduled the meeting at 1:00 PM Qatar Time (3:30 PM

IST). Please find the invite attached.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 322 of 1329
From Title Created

Also could you please send us the outputs of following command meanwhile

from the Decap PE for a stream which is impacted:

remote login switch

sh plat software multicast ip cmfib vrf <vrf> mdt decapsulation-path <Group>

<Source> verbose

sh plat so multicast ip cmfib vrf <vrf> <Group> <Source> verbose

sh plat so multicast ip cmfib < Default MDT Group> <Source> verbose

sh plat so multicast ip cmfib <Data MDT Group> <Source> verbose

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 1:05 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Can you please schedule it for 3PM IST tomorrow ?.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 323 of 1329
From Title Created

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 1:03 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Thanks for getting back to me. Following value was configured:

mls rate-limit multicast ipv4 non-rpf 300 50

Also as per Jijin, there was no improvement in the streams. Around 10-12

streams were checked. We have not conducted any troubleshooting after the

values have been changed.

Let's have a joint webex call tomorrow. What time suits you tomorrow?

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 324 of 1329
From Title Created

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, April 13, 2015 12:48 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

May I know What values are configured ?.Is there improvement from before or

not ?.If there is improvement, Have you tried increasing them further and

checked ?. Have you done ELAM capture for the stream that is not working ?.If

so, can you send me the same.

Please schedule a call for tomorrow ,as my calendar is full for the day.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 13, 2015 12:42 PM

To: Jijin Badarudeen; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 325 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

I had a conversation with Jijin, the values were tweaked on the Received PE

where the stream is coming from the far side PE and the Entry is not

programmed for VRF

Please let me know when we could have a sync up call ?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, April 13, 2015 12:21 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);

Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 326 of 1329
From Title Created

We have increased non-rpf rate limit value on PTC1 A&B and PTC2 A&B

distributions. Streaming is working fine when the source and receiver are

connected to the same pair and it is not working

when source and receiver are connected to different pair. Rahul can help you

regarding all trouble shooting we have done so far.

Regards,

Jijin

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

[mailto:hyenikap@cisco.com]

Sent: Sunday, April 12, 2015 5:01 PM

To: Jijin Badarudeen; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,Rahul,

Can you please explain in detail on what is meant by "multiple cameras

working fine on local distributions are not working on remote distributions ". ?.

What does it mean w.r.t to network ?.Does it mean that the receivers

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 327 of 1329
From Title Created

connected to the 7600 ,where the multicast non-rpf rate limit value is increased

,still not receiving the multicast feeds ?. Can we get an explanation w.r.t to

network on where they are working and where they are not after checking the

7600 devices whether the HW forwarding entries are there or not ?.

Best Regards,

Hari.

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Sunday, April 12, 2015 12:15 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Our CCTV team tested cameras connected to PTC1 & PTC2 distributions. The

issue is still not resolved they found

multiple cameras working fine on local distributions are not working on remote

distributions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 328 of 1329
From Title Created

Regards,

Jijin

From: Jijin Badarudeen

Sent: Thursday, April 09, 2015 10:46 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We haven't yet received update from our CCTV team. Hopefully we can give

you the update on Sunday.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Thursday, April 09, 2015 1:59 PM

To: Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 329 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Jijin,

Hope you are doing good. I wanted to follow up if you got any further update on

this issue from your team?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, April 08, 2015 11:21 AM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Below configuration has been modified as you requested. Our CCTV team is

checking the streams for multiple cameras, I will update you their feedback by

EOB.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 330 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 07, 2015 10:45 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. I wanted to follow up if there is any further update on

this issue?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Monday, March 30, 2015 4:34 PM

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 331 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have requested client approval for below action. I will update you once we

get the approval.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, March 30, 2015 9:33 AM

To: Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 332 of 1329
From Title Created

Hi Jijin,

Hope you are doing good. I wanted to follow up if you got a chance to modify

the command as in my last email and check.

Please let me know if there is any further update.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, March 24, 2015 7:55 PM

To: 'Jijin Badarudeen'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for providing the outputs. Could you please increase the following rate

limiter and check if the issue is resolved?

Please check for multiple streams which were not working and see if there is

any change.

mls rate-limit multicast ipv4 non-rpf 10 100

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 333 of 1329
From Title Created

10 - packets per second

100 - burst size

Change to :

mls rate-limit multicast ipv4 non-rpf 300 50

This operation is non-disruptive, but might marginally increase CPU utilization.

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Tuesday, March 24, 2015 6:36 PM

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 334 of 1329
From Title Created

Please find the attached capture for below commands as you requested.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, March 24, 2015 1:33 PM

To: Jijin Badarudeen; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Shajeeb

Kader; Mohamed El Shenawy Ali (shenawy)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Hope you are doing good. Thanks for your patience on this case.

We have working internally on this issue in the lab setup and trying to identify

the actual cause of the packets not seen in the VRF.

Could you please provide us the "show mls rate-limit" , "show mls rate-limit

usage" command on the RP CPU and "show mls rate-limit hw-detail"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 335 of 1329
From Title Created

command on the SP CPU from the device D-A1122-PTC1-B where we are

seeing the issue?

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 12:30 PM - 08:30 PM IST

: 07:00 AM - 03:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 336 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 14-APR-2015 01:54:28 PM


From: rahkukre@cisco.com
To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"
<hyenikap@cisco.com>,Jijin Badarudeen
<Jijin.Badarudeen@mannai.com.qa>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 337 of 1329
From Title Created

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 338 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 14-APR-2015 02:05:47 PM


From: Shajeeb.Kader@mannai.com.qa
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 339 of 1329
From Title Created

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 340 of 1329
From Title Created

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 341 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 14-APR-2015 02:11:59 PM


From: rahkukre@cisco.com
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.

The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.

During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:32 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 342 of 1329
From Title Created

we do not receive any latency on the receiver.

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 343 of 1329
From Title Created

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 344 of 1329
From Title Created

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 345 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 14-APR-2015 02:23:23 PM


From: Shajeeb.Kader@mannai.com.qa
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Request you please confirm if this is the only change required to get the
multicast issue sorted out.

We need to raise a request with the customer to get a maintenance window for
the changes

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 17:12

To: Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO


LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.

The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.

During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 346 of 1329
From Title Created

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:32 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 347 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 348 of 1329
From Title Created

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 349 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 15-APR-2015 06:37:23 AM


From: rahkukre@cisco.com
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Yes as per the diagnosis in the lab and the results from your environment, this
is the only configuration change.

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:50 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Request you please confirm if this is the only change required to get the
multicast issue sorted out.

We need to raise a request with the customer to get a maintenance window for
the changes

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 17:12

To: Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 350 of 1329
From Title Created

LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.

The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.

During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:32 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 351 of 1329
From Title Created

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 352 of 1329
From Title Created

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 353 of 1329
From Title Created

Gianluigi Todisco Phone Log 15-APR-2015 06:53:07 AM


The customer Mt Jijin called to speak to the engineer,warm transferred the
customer.

Rahul Kukreja Phone Log 15-APR-2015 07:04:40 AM


Spoke with Shajeeb
Assisted him answering the questions for the email.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 354 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 20-APR-2015 07:31:01 AM


From: rahkukre@cisco.com
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Hope you are doing good. Customer is planning a maintenance window where
the rate-limit value can be tweaked further.

Is it ok for you to join the call tomorrow at 04:00 PM IST, when they tweak this
value further and test the same?

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:50 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Request you please confirm if this is the only change required to get the
multicast issue sorted out.

We need to raise a request with the customer to get a maintenance window for
the changes

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 17:12

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 355 of 1329
From Title Created

To: Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO


LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.

The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.

During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:32 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 356 of 1329
From Title Created

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 357 of 1329
From Title Created

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 358 of 1329
From Title Created

WebEx meeting invitation: SR 632952147 20-APR-2015 11:13:35 AM

From: messenger@webex.com

To: attach@cisco.com

Cc:

Subject: WebEx meeting invitation: SR 632952147

Hello,

Rahul Kukreja invites you to join this WebEx meeting.

SR 632952147

Tuesday, April 21, 2015

4:00 pm | India Time (Mumbai, GMT+05:30) | 1 hr

JOIN WEBEX MEETING

https://ciscosales.webex.com/ciscosales/j.php?MTID=md20a74db4292d08c11

a9f520d9f53025

Meeting number: 201 035 859

Meeting password: cisco

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From Title Created

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2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 360 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 20-APR-2015 11:14:07 AM


From: rahkukre@cisco.com
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call today.

As discussed we could try to increase the rate-limiter value further, but this
should be done during the maintenance window, due to CPU being already
high and we don't know what could be the overall impact.

Hari can join us if needed. I will schedule a meeting tomorrow for 04:00 PM IST
and you will receive a separate email invite.

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, April 20, 2015 1:02 PM

To: 'Shajeeb Kader'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO


LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari,

Hope you are doing good. Customer is planning a maintenance window where
the rate-limit value can be tweaked further.

Is it ok for you to join the call tomorrow at 04:00 PM IST, when they tweak this
value further and test the same?

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:50 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 361 of 1329
From Title Created

WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com; Jatil Thakore; Mohamed El Shenawy Ali (shenawy);


Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Request you please confirm if this is the only change required to get the
multicast issue sorted out.

We need to raise a request with the customer to get a maintenance window for
the changes

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 17:12

To: Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO


LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

As discussed earlier, we need to tweak the value for the rate-limiter and check
this. There is no specific number which I could share with you, as it will depend
on multi factors.

The CPU Utilization now is 60%, in case if we just try to increase the value in
rate-limiter this will impact the CPU Utilization, so we discussed that you could
either troubleshoot why the CPU is high or else try to increase the numbers
and see the behavior during the Maintenance window.

During the troubleshooting today, we identified that the delay was around 1-2
minutes. This time again will vary and the stream will work fine when the
hardware entry is created.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 362 of 1329
From Title Created

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 14, 2015 7:32 PM

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Naveed Mohammad

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for the mail below.

Please note that we checked the streams from AIRPADMA & AIRPADMB sites
and observed 8-10 minutes of delay before the video was received on the
receiver. at PTC2 .

As discussed during the call, we will need to tweak the non-RPF value so that
we do not receive any latency on the receiver.

Please advice on the next action plan.

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 14 April 2015 16:54

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Jijin Badarudeen; Shajeeb Kader

Cc: attach@cisco.com<mailto:attach@cisco.com>; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 363 of 1329
From Title Created

Hi Jijin, Shajeeb,

Thanks for your time on call today. I am summarizing what we discussed over
the call.

When this TAC Case was logged the problem description was:

- Issue with the multicast streams flowing over L3 VPN

- Multicast Source 10.16.111.12 (stream 239.193.8.46) in vlan 648 behind


PTC2-A and PTC2-B in VRF CCTV

- Receivers in vlan 682 (10.24.12.28) behind PTC1-A and PTC1-B in VRF


CCTV

- During the troubleshooting we identified that the VRF Hardware Entry was not
programmed:

D-A1122-PTC1-B-sp#sh mls cef ip multicast vrf CCTV source 10.16.111.12


group 239.193.8.46

Multicast CEF Entries for VPN#15

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

- We worked in lab and reproduced the issue in house. We found that when the
traffic rate is high from the source/rate the problem was seen, with the lower
number of streams/rate the issue was not seen.

- After working with the Engineering Team, it was concluded that for the
streams that are not configured on HW , there is a default entry that is
configured in the hardware for these multicast streams and the packet to this
entry will be punted with destination index 0x7F09 on active supervisor. These
packets go through rate limiter for Non RPF packets

Revisiting your configuration we found that the value for the rate-limiter was
configured as:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 364 of 1329
From Title Created

mls rate-limit multicast ipv4 non-rpf 10 100

So it was suggested to try following, so that the once the packet is processed
the HW Entry is created:

mls rate-limit multicast ipv4 non-rpf 300 50

Once this was configured, you don't see the issue. During the troubleshooting
today we checked the streams from PTC2 and AIRPADMA sites and observed
no issues.

This value could be further tweaked, but the CPU right now is already running
at 60% average utilization, so it would be good idea to find the reason for this
and then accordingly tweak the value in the rate-limiter to see the behavior.

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 365 of 1329
From Title Created

Rahul Kukreja SR 632952147 21-APR-2015 01:56:29 PM

From: rahkukre@cisco.com

To: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>

Cc:

Subject: SR 632952147

NET DR CAPTURES - for troubleshooting conducted today

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 21, 2015 5:49 PM

To: Rahul Kukreja (rahkukre)

Subject:

20150421-085626646_PTC1A 21 April.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184011846

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 366 of 1329
From Title Created

Rahul Kukreja SR 632952147 21-APR-2015 02:20:53 PM

From: rahkukre@cisco.com

To: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>

Cc:

Subject: SR 632952147

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, April 21, 2015 7:46 PM

To: Rahul Kukreja (rahkukre)

Subject: Capture.rar

Capture.rar

20150421-092051920_Capture.rar

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184013058

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 367 of 1329
From Title Created

Rahul Kukreja SR 632952147 HelpDesk#628250425 : Multicast issue 21-APR-2015 02:25:51 PM

From: rahkukre@cisco.com

To: "Jijin.Badarudeen@mannai.com.qa"

<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"

<jijin.badarudeen@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"

<shajeeb.kader@mannai.com.qa>,"jatil.thakore@mannai.com.qa"

<jatil.thakore@mannai.com.qa>

Cc: "attach@cisco.com"

<attach@cisco.com>,"naveed.mohammad@mannai.com.qa"

<naveed.mohammad@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 368 of 1329
From Title Created

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 369 of 1329
From Title Created

Please refer to the note detail 21-APR-2015 02:55:23 PM

From: JatilDattarey.Thakor@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 370 of 1329
From Title Created

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 371 of 1329
From Title Created

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 372 of 1329
From Title Created

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

20150421-095519365_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184023184

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 373 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 27-APR-2015 05:35:04 AM

From: Shajeeb.Kader@mannai.com.qa

To: Jatil Thakore <JatilDattarey.Thakor@mannai.com.qa>,"Rahul Kukreja

(rahkukre)" <rahkukre@cisco.com>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 374 of 1329
From Title Created

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 375 of 1329
From Title Created

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 376 of 1329
From Title Created

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 377 of 1329
From Title Created

20150427-003500793_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184265237

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 378 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 27-APR-2015 07:08:47 AM

From: rahkukre@cisco.com

To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> event pending <s> <g> ver

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 379 of 1329
From Title Created

debug plat soft multicast ip cmfib vrf <name> event met <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error pending <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> stats <s> <g> ver

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address

debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT source and

group address

debug plat soft multicast ip cmfib event met <src> <grp> ver--MDT source and

group address

debug plat soft multicast ip cmfib stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 380 of 1329
From Title Created

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group>

Debug ip mrouting vrf <name> <group>

Debug ip pim vrf <name> <group>

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 381 of 1329
From Title Created

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 382 of 1329
From Title Created

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 383 of 1329
From Title Created

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 384 of 1329
From Title Created

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

20150427-020846452_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184269367

Rahul Kukreja Phone Log 30-APR-2015 07:28:12 AM


Spoke with Shajeeb
He had a query on where to run the debugs, assisted with the same
He will update when we can work further on this

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 385 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 08-MAY-2015 09:32:26 AM

From: Shajeeb.Kader@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have got the approval for working on the below and we are fine with the

timings proposed

Please let us know when we can go ahead with this activity

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 27 April 2015 10:09

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 386 of 1329
From Title Created

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> event pending <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> event met <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error pending <s> <g> ver

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 387 of 1329
From Title Created

debug plat soft multicast ip cmfib vrf <name> stats <s> <g> ver

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address

debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT source and

group address

debug plat soft multicast ip cmfib event met <src> <grp> ver--MDT source and

group address

debug plat soft multicast ip cmfib stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group>

Debug ip mrouting vrf <name> <group>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 388 of 1329
From Title Created

Debug ip pim vrf <name> <group>

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 389 of 1329
From Title Created

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 390 of 1329
From Title Created

[cid:image001.jpg@01CB2E65.D8689BE0]Cisco Master Unified

Communications Specialized Partner

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 391 of 1329
From Title Created

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM 02:00 PM GMT

Monday - Friday

TAC Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 392 of 1329
From Title Created

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

20150508-043221678_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=184864567

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 393 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 08-MAY-2015 09:37:49 AM

From: rahkukre@cisco.com

To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

I had a check with the PI Team, are you available sometime next week at 09:00

AM PT Time?

9:30 PM IST

7:00 PM Qatar

9:00 AM San Jose

If not I will check they are available at the same time. Please share your

thoughts.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 394 of 1329
From Title Created

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Friday, May 08, 2015 2:59 PM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have got the approval for working on the below and we are fine with the

timings proposed

Please let us know when we can go ahead with this activity

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 27 April 2015 10:09

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 395 of 1329
From Title Created

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast

ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> stats <s> <g> ver

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 396 of 1329
From Title Created

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT

source and group address debug plat soft multicast ip cmfib event met <src>

<grp> ver--MDT source and group address debug plat soft multicast ip cmfib

stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>

<group> Debug ip pim vrf <name> <group>

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 397 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 398 of 1329
From Title Created

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 399 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 400 of 1329
From Title Created

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT Monday - Friday TAC

Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 401 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 11-MAY-2015 02:23:01 AM

From: Shajeeb.Kader@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

It would be preferable if they would be available at 5: 00 PM as discussed

earlier.

Please confirm if this time is suitable and update as the activity is scheduled for

tomorrow

Regards

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Friday, May 8, 2015 12:35 PM

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 402 of 1329
From Title Created

Hi Shajeeb,

I had a check with the PI Team, are you available sometime next week at 09:00

AM PT Time?

9:30 PM IST

7:00 PM Qatar

9:00 AM San Jose

If not I will check they are available at the same time. Please share your

thoughts.

Regards,

Rahul

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Friday, May 08, 2015 2:59 PM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have got the approval for working on the below and we are fine with the

timings proposed

Please let us know when we can go ahead with this activity

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 27 April 2015 10:09

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 403 of 1329
From Title Created

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast

ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> stats <s> <g> ver

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT

source and group address debug plat soft multicast ip cmfib event met <src>

<grp> ver--MDT source and group address debug plat soft multicast ip cmfib

stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>

<group> Debug ip pim vrf <name> <group>

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 404 of 1329
From Title Created

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 405 of 1329
From Title Created

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT Monday - Friday TAC

Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 406 of 1329
From Title Created

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 407 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 11-MAY-2015 02:50:59 AM

From: Shajeeb.Kader@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

I meant 5 pm Qatar time

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 408 of 1329
From Title Created

________________________________________

From: Shajeeb Kader

Sent: Monday, May 11, 2015 5:19 AM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

It would be preferable if they would be available at 5: 00 PM as discussed

earlier.

Please confirm if this time is suitable and update as the activity is scheduled for

tomorrow

Regards

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 409 of 1329
From Title Created

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Friday, May 8, 2015 12:35 PM

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

I had a check with the PI Team, are you available sometime next week at 09:00

AM PT Time?

9:30 PM IST

7:00 PM Qatar

9:00 AM San Jose

If not I will check they are available at the same time. Please share your

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 410 of 1329
From Title Created

thoughts.

Regards,

Rahul

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Friday, May 08, 2015 2:59 PM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have got the approval for working on the below and we are fine with the

timings proposed

Please let us know when we can go ahead with this activity

Regards,

Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 411 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 27 April 2015 10:09

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 412 of 1329
From Title Created

ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> stats <s> <g> ver

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT

source and group address debug plat soft multicast ip cmfib event met <src>

<grp> ver--MDT source and group address debug plat soft multicast ip cmfib

stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>

<group> Debug ip pim vrf <name> <group>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 413 of 1329
From Title Created

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 414 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 415 of 1329
From Title Created

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 416 of 1329
From Title Created

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT Monday - Friday TAC

Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 417 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 11-MAY-2015 02:50:59 AM

From: Shajeeb.Kader@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jatil Thakore

<JatilDattarey.Thakor@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

I meant 5 pm Qatar time

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 418 of 1329
From Title Created

________________________________________

From: Shajeeb Kader

Sent: Monday, May 11, 2015 5:19 AM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

It would be preferable if they would be available at 5: 00 PM as discussed

earlier.

Please confirm if this time is suitable and update as the activity is scheduled for

tomorrow

Regards

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 419 of 1329
From Title Created

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Friday, May 8, 2015 12:35 PM

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

I had a check with the PI Team, are you available sometime next week at 09:00

AM PT Time?

9:30 PM IST

7:00 PM Qatar

9:00 AM San Jose

If not I will check they are available at the same time. Please share your

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 420 of 1329
From Title Created

thoughts.

Regards,

Rahul

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Friday, May 08, 2015 2:59 PM

To: Rahul Kukreja (rahkukre); Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We have got the approval for working on the below and we are fine with the

timings proposed

Please let us know when we can go ahead with this activity

Regards,

Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 421 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 27 April 2015 10:09

To: Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com; Naveed Mohammad; Mohamed El Shenawy Ali

(shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call. As discussed we will need to run the debugs to

collect more information on this issue.

Here is the set of commands. Also please let me know if the below time suits

you:

7:30 PM IST

5:00 PM Qatar

7:00 AM San Jose

In VRF context:

---------------

debug plat soft multicast ip cmfib vrf <name> event <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> event met <s> <g> ver debug plat soft multicast

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 422 of 1329
From Title Created

ip cmfib vrf <name> event perf <s> <g> ver

debug plat soft multicast ip cmfib vrf <name> error <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> error pending <s> <g> ver debug plat soft

multicast ip cmfib vrf <name> stats <s> <g> ver

In Backbone context:

(In case if we want to debug anything from Backbone perspective)

--------------------

debug plat soft multicast ip cmfib event <src> <grp> ver----MDT source and

group address debug plat soft multicast ip cmfib error<src> <grp> ver-----MDT

source and group address debug plat soft multicast ip cmfib event met <src>

<grp> ver--MDT source and group address debug plat soft multicast ip cmfib

stats <s> <g> ver

debug commands from PI which will need to be enabled to see why issue

occurs:

-------------------------

Debug ip mfib vrf <name> signal <group>

Debug ip mfib vrf <name> ps <group>

Debug ip mfib vrf <name> fs <group>

Debug ip mfib vrf <name> pak <group>

Debug ip mfib vrf <name> db <group>

Debug ip mfib vrf <name> pltf trnx <group> Debug ip mrouting vrf <name>

<group> Debug ip pim vrf <name> <group>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 423 of 1329
From Title Created

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Monday, April 27, 2015 11:02 AM

To: Jatil Thakore; Rahul Kukreja (rahkukre)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please update on the below.

Please let us know on the update from Multicast BU team

Regards,

Shajeeb

From: Jatil Thakore

Sent: 21 April 2015 17:52

To: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 424 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Shajeeb Kader

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know your findings regarding the CPU utilization.

Thanking you and assuring the best of our services at all times.

Regards,

Jatil Thakore Mannai Corporation

CCIE (R&S,SP) # 18103 Networks and Telecom

Sr. Consultant - Networks Al Emadi Bldg, Salwa Road

Networks & Telecom PO Box # 76

Doha, Qatar.

jatil.thakore@mannai.com.qa<mailto:jatil.thakore@mannai.com.qa>

www.mannai.com.qa<http://www.mannai.com.qa/>

Phone: +974 4455 8899

Direct: +974 4455 8114

Mobile: +974 6699 8707

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 425 of 1329
From Title Created

[cid:image001.jpg@01CB2E65.D8689BE0]"Cisco Master Unified

Communications Specialized Partner"

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, April 21, 2015 5:26 PM

To: Jijin Badarudeen; Jijin Badarudeen; Shajeeb Kader; Jatil Thakore

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad;

Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi All,

Thanks for your time on call today.

As discussed we saw the behavior for 1st stream changed after increasing the

rate-limiter value

But for the second and third stream, we see the first packet was punted to the

CPU (using netdr), but still the hardware entry not created which causes the

packet to drop.

Myself and Hari will work internally further with the Multicast BU to confirm why

the entries are not built and update you.

Thanks for your patience on this request.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 426 of 1329
From Title Created

Thanks and Regards

Rahul Kukreja

CCIE R&S - 38086

Customer Support Engineer - (RP CATS)

Customer Advocacy, Cisco Systems Inc.

Email: rahkukre@cisco.com<mailto:rahkukre@cisco.com>

Phone: + 1 408 434 3427

Working hours: 11:30 AM - 07:30 PM IST

: 06:00 AM - 02:00 PM GMT Monday - Friday TAC

Worldwide contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------

My manager is:

Poojan Mitra

pomitra@cisco.com<mailto:pomitra@cisco.com> / +1 408 434 3113

---------------------------------------------------------

________________________________

No virus found in this message.

Checked by AVG - www.avg.com<http://www.avg.com>

Version: 2015.0.5863 / Virus Database: 4331/9565 - Release Date: 04/18/15

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 427 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-MAY-2015 08:08:01 PM


From: rahkukre@cisco.com
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,Jijin Badarudeen
<Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"


<salshafi@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)"


<skariyad@cisco.com>,"Poojan Mitra (pomitra)" <pomitra@cisco.com>
Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

Participants:

Shajeeb (Customer)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 428 of 1329
From Title Created

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 429 of 1329
From Title Created

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 430 of 1329
From Title Created

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 431 of 1329
From Title Created

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 432 of 1329
From Title Created

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 433 of 1329
From Title Created

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 434 of 1329
From Title Created

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 435 of 1329
From Title Created

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 436 of 1329
From Title Created

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 437 of 1329
From Title Created

Rahul Kukreja 632952147 HelpDesk#628250425 : Multicast issue 14-MAY-2015 11:38:40 AM

From: rahkukre@cisco.com

To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"'attach@cisco.com'

(attach@cisco.com)" <attach@cisco.com>

Cc:

Subject: 632952147 HelpDesk#628250425 : Multicast issue

Attaching the logs in case

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Thursday, May 14, 2015 12:58 AM

To: Rahul Kukreja (rahkukre)

Subject:

20150514-063837034_PTC2A-13 May.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=185159413

20150514-063837045_PTC2alogmay 13.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=185159414

20150514-063837045_D-A1121-PTC2-A.Showibc.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=185148561

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 438 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 17-MAY-2015 07:28:43 PM


From: Shajeeb.Kader@mannai.com.qa
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jijin Badarudeen
<Jijin.Badarudeen@mannai.com.qa>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"


<salshafi@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)"


<skariyad@cisco.com>,"Poojan Mitra (pomitra)" <pomitra@cisco.com>
Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 439 of 1329
From Title Created

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa
-X (nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 440 of 1329
From Title Created

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 441 of 1329
From Title Created

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 442 of 1329
From Title Created

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 443 of 1329
From Title Created

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 444 of 1329
From Title Created

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 445 of 1329
From Title Created

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 446 of 1329
From Title Created

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 447 of 1329
From Title Created

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 448 of 1329
From Title Created

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 449 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 19-MAY-2015 02:01:07 PM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X

(salshafi)" <salshafi@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,"Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>


Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul K,

I have looked at the CALO and thanks for reproducing the problem. So far the
issue still pointing to Non RPF rate limiter. Currently CALO has 100 mcast
streams running with 1000 packets per second each with mls rate limiter for
non RPF packets of 300 50. With this, it really takes a very long time for all the
streams to start working.

From ELAM captures of falining mcast streams I did not see anything wrong.
So, again I experimented by increasing the mcast non RPF rate limiter to the
following:

mls rate-limit multicast ipv4 non-rpf 10000 250

With this configuration, the system is adding about 10 new streams every
second, ( as the multicast netflow entry expires every 20 secondsand allows
the RPF failed mcast packets to be punted)

So, I again increased this rate limiter to the following:

mls rate-limit multicast ipv4 non-rpf 100000 250

In this case, all the mcast streams comes up instantly (or at a max delay of 20
seconds) .

I gave these inputs to our Dev team and Naveen from Development team will
be evaluating the code for this netflow behavior in this case and we will have
to also check whether these packets can be dropped anywhere else on the
inband path, although these packets were not seen to be dropped under
IBC/SPD counters.

If you like to go through the lab results of the above tests, together, we can do
so anytime after 2 PM tomorrow. Otherwise, you can see the results for
yourself by changing the non RPF rate limiter configuration on the Decap PE.

Best Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 450 of 1329
From Title Created

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Monday, May 18, 2015 7:29 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED
at Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco)

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Poojan Mitra


(pomitra); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Hari, Naveen, Sanesh,

Thanks for your help during the last session we had with the customer. I
worked on the Calo Setup today and is ready.

Please find below the details:

RDP to 10.127.199.116 (admin/cisco) for IXIA Access

IXIA Server address : 10.76.76.100

PE1: telnet 10.76.75.150 2018

PE2: telnet 10.76.75.152 2039

6500 in between 2 PE Devices: telnet 10.76.75.201 2051

IXIA port connected to PE1 on Gi2/48 : Card 03, Port 03

IXIA port connected to PE2 on Gi2/48 : Card 09, Port 11

Calo case associated with the devices in case needed to clear the lines: Case:
Dec14rahkukreBGL3336

(Naveen is already a member in this case)

The issue is still seen in the lab, please feel free to play around and make
changes if needed.

Here is an example from PE2:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 451 of 1329
From Title Created

Pe2#sh ip mroute vrf CCTV | in 10.10.10.2

(10.10.10.2, 239.13.161.99), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.98), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.97), 00:03:04/00:02:55, flags: MTY

(10.10.10.2, 239.13.161.96), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.100), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.73), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.72), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.75), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.74), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.77), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.76), 00:03:04/stopped, flags: MY

(10.10.10.2, 239.13.161.79), 00:03:04/stopped, flags: MY

Pe2-sp#$ software multicast ip cmfib vrf CCTV 239.13.161.99 10.10.10.2

Multicast CEF Entries for VPN#1

Flags: R - Control, S - Subnet, B - Bidir, C - Complete, P - Partial, E -


Encapsulation, D - Decapsulation, M - MAC rewrite, T - Forwarding

c - Central Rewrite, p - Primary Input, r - Recirculation, h - Entry sitting on


Encap/Decap VRF layer

Source/mask Destination/mask RPF/DF Flags #packets #bytes


rwindex Output Vlans/Info

+-------------------+-------------------+-------+------+-------------+------------------+--------+-
-----------------------------+

Found 0 entries. 0 are mfd entries

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Monday, May 18, 2015 6:56 PM

To: Sara Alshafie -X (salshafi); Sanesh Kariyadan -X (skariyad - WIPRO


LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag -
WIPRO LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Mohamed El Shenawy Ali

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 452 of 1329
From Title Created

(shenawy); Poojan Mitra (pomitra); Rahul Kukreja (rahkukre); Shiva Mahajan -


X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

<Removed end customer>

Hi Rahul,

Could you please update us on bringing up the CALO setup with the scale
mentioned by customer ?. Naveen, sanesh from Dev team will be examining
the CALO together with me and will have to come up with the analysis ,the root
cause and solution.

I will keep the group updated about the progress.

Best Regards,

Hari.

From: Sara Alshafie -X (salshafi)

Sent: Monday, May 18, 2015 3:13 PM

To: Shajeeb Kader; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at


Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED
at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra); Rahul Kukreja
(rahkukre); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Thank you very much, Shajeeb.

These will be reviewd by the BU before an action plan can be shared.

@Dear Hari, Naveen, Sanesh,

We will be expecting your next action plan once you have gone through
Shajeebs update.

Kindest regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 453 of 1329
From Title Created

Sara

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 17, 2015 10:25 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 454 of 1329
From Title Created

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre)


<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 455 of 1329
From Title Created

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 456 of 1329
From Title Created

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 457 of 1329
From Title Created

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 458 of 1329
From Title Created

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 459 of 1329
From Title Created

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 460 of 1329
From Title Created

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 461 of 1329
From Title Created

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 462 of 1329
From Title Created

------------------ show redundancy states ------------------

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 463 of 1329
From Title Created

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 464 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 20-MAY-2015 10:18:37 AM


From: rahkukre@cisco.com
To: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Poojan Mitra

(pomitra)" <pomitra@cisco.com>,Jijin Badarudeen


<Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.

Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):

sh platform software multicast ip netflow rpf-fail detail

Please collect the output of this command multiple times at an interval of say 2
mins.

Regards,

Rahul

From: Sara Alshafie -X (salshafi)

Sent: Monday, May 18, 2015 3:13 PM

To: Shajeeb Kader; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at


Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED
at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Poojan Mitra (pomitra); Rahul Kukreja (rahkukre); Jijin
Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 465 of 1329
From Title Created

Thank you very much, Shajeeb.

These will be reviewd by the BU before an action plan can be shared.

@Dear Hari, Naveen, Sanesh,

We will be expecting your next action plan once you have gone through
Shajeebs update.

Kindest regards,

Sara

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 17, 2015 10:25 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 466 of 1329
From Title Created

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre)


<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 467 of 1329
From Title Created

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 468 of 1329
From Title Created

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 469 of 1329
From Title Created

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 470 of 1329
From Title Created

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 471 of 1329
From Title Created

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 472 of 1329
From Title Created

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 473 of 1329
From Title Created

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 474 of 1329
From Title Created

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 475 of 1329
From Title Created

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 476 of 1329
From Title Created

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 477 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 20-MAY-2015 10:27:10 AM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X

(salshafi)" <salshafi@cisco.com>,Shajeeb Kader


<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Please collect that output repeatedly and continuously(whatever the number of


times that you can repeat ) during a period of 2 or 3 minutes ,while you are
having a non-working multicast stream.

Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Wednesday, May 20, 2015 3:49 PM

To: Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad


- WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.

Could you send us the following output from the Decapsulation PE (SP and

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 478 of 1329
From Title Created

Ingress Line Card):

sh platform software multicast ip netflow rpf-fail detail

Please collect the output of this command multiple times at an interval of say 2
mins.

Regards,

Rahul

From: Sara Alshafie -X (salshafi)

Sent: Monday, May 18, 2015 3:13 PM

To: Shajeeb Kader; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at


Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED
at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra); Rahul Kukreja
(rahkukre); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Thank you very much, Shajeeb.

These will be reviewd by the BU before an action plan can be shared.

@Dear Hari, Naveen, Sanesh,

We will be expecting your next action plan once you have gone through
Shajeebs update.

Kindest regards,

Sara

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 17, 2015 10:25 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 479 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

Regards,

Shajeeb kader

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 480 of 1329
From Title Created

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre)


<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 481 of 1329
From Title Created

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 482 of 1329
From Title Created

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 483 of 1329
From Title Created

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 484 of 1329
From Title Created

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 485 of 1329
From Title Created

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 486 of 1329
From Title Created

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 487 of 1329
From Title Created

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 488 of 1329
From Title Created

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 489 of 1329
From Title Created

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 490 of 1329
From Title Created

Hari Prasada Babu Yenikapati Please refer to the note detail 20-MAY-2015 11:56:14 AM
From: hyenikap@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Sara Alshafie -X

(salshafi)" <salshafi@cisco.com>,Shajeeb Kader


<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen Beechagondahalli


Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul ,Shajeeb,

In addition, please let me know whether no mls rate-limit multicast ipv4 non-rpf
was tried and the problem still remained the same ?.

Best Regards,

Hari.

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Wednesday, May 20, 2015 3:57 PM

To: Rahul Kukreja (rahkukre); Sara Alshafie -X (salshafi); Shajeeb Kader;


Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Please collect that output repeatedly and continuously(whatever the number of


times that you can repeat ) during a period of 2 or 3 minutes ,while you are
having a non-working multicast stream.

Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.

Best Regards,

Hari.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 491 of 1329
From Title Created

From: Rahul Kukreja (rahkukre)

Sent: Wednesday, May 20, 2015 3:49 PM

To: Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad


- WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO
LIMITED at Cisco); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.

Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):

sh platform software multicast ip netflow rpf-fail detail

Please collect the output of this command multiple times at an interval of say 2
mins.

Regards,

Rahul

From: Sara Alshafie -X (salshafi)

Sent: Monday, May 18, 2015 3:13 PM

To: Shajeeb Kader; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at


Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED
at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra); Rahul Kukreja
(rahkukre); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Thank you very much, Shajeeb.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 492 of 1329
From Title Created

These will be reviewd by the BU before an action plan can be shared.

@Dear Hari, Naveen, Sanesh,

We will be expecting your next action plan once you have gone through
Shajeebs update.

Kindest regards,

Sara

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 17, 2015 10:25 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 493 of 1329
From Title Created

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre)


<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 494 of 1329
From Title Created

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 495 of 1329
From Title Created

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 496 of 1329
From Title Created

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 497 of 1329
From Title Created

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 498 of 1329
From Title Created

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 499 of 1329
From Title Created

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 500 of 1329
From Title Created

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 501 of 1329
From Title Created

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 502 of 1329
From Title Created

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 503 of 1329
From Title Created

Rahul Kukreja FW: SR 632952147 HelpDesk#628250425 : Multicast issue 25-MAY-2015 07:37:30 AM


From: rahkukre@cisco.com
To: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>
Cc:
Subject: FW: SR 632952147 HelpDesk#628250425 : Multicast issue

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 24, 2015 4:28 PM

To: Rahul Kukreja (rahkukre)

Cc: Naveed Mohammad; Mohamed El Shenawy Ali (shenawy); Sara Alshafie -


X (salshafi); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

The customer is asking for RCA on why the switch got rebooted during our
activity.

Request you to provide the same

Regards,

Shajeeb

Rahul Kukreja Phone Log 25-MAY-2015 08:36:18 AM


- Spoke with Shajeeb
- He informed me that the End customer is looking for the RCA why the device
crashed when we were troubleshooting this issue on 13th of May
- They have also faced other issues on same set of devices for which they
have opened other TAC Case.
- Informed him that the crash files were emmpty, the only thing which was seen
when we logged last time, was CPU was high at 100%
- We also discussed that he could take a look at the SEA file in the sup-
bootdisk to see if there is any clue.
- Will drop him an email.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 504 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 25-MAY-2015 08:48:39 AM

From: rahkukre@cisco.com

To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>

Cc: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>,Naveed

Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Thanks for your time on call today.

As discussed, we have already mentioned the details which we found during

the crash observed at the time of troubleshooting on 13th May.

You could also check the SEA file in the supervisors to check if there are any

specific events noticed at the time of issue.

More information:

http://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst6500/ios/12-

2SX/configuration/guide/book/sea.html

In case if you would like to investigate the crash issue. You may also open a

new TAC Case.

Regards,

Rahul

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 505 of 1329
From Title Created

Sent: Sunday, May 24, 2015 4:28 PM

To: Rahul Kukreja (rahkukre)

Cc: Naveed Mohammad; Mohamed El Shenawy Ali (shenawy); Sara Alshafie -

X (salshafi); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

The customer is asking for RCA on why the switch got rebooted during our

activity.

Request you to provide the same

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 13 May 2015 23:08

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El

Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari Prasada Babu Yenikapati -

X (hyenikap - WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa

-X (nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 506 of 1329
From Title Created

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our

discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

Participants:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 507 of 1329
From Title Created

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

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From Title Created

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in

netdr and at same time stream started working.

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

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From Title Created

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008

4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

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From Title Created

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000

00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117

04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

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From Title Created

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

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From Title Created

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet

was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -

to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by

EARL rate-limiters.

During troubleshooting this stream with the team, we run following command

on SP:

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half

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From Title Created

way, you opened other ssh session where we noticed RP cpu spiked to 97%

and the ARP Input was 25-26% out of that, before we check anything that

session was also lost.

The connectivity for this switch then went down for few minutes, and when it

came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6

(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as

this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to

check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

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From Title Created

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP

by error - a Software forced crash, PC 0x83F174C

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-

3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

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From Title Created

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:

56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

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From Title Created

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-

mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-

mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

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From Title Created

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

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From Title Created

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-

mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

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From Title Created

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

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From Title Created

Rahul Kukreja Please refer to the note detail 26-MAY-2015 08:39:50 AM


From: rahkukre@cisco.com
To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"
<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad

- WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen


Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hello Shajeeb,

Hope you are doing good.

I wanted to follow up if you could provide us the outputs requested earlier and
if we could use no mls rate-limit multicast ipv4 non-rpf and check if the issue
still persists ?

Regards,

Rahul

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Sent: Wednesday, May 20, 2015 5:26 PM

To: Rahul Kukreja (rahkukre); Sara Alshafie -X (salshafi); Shajeeb Kader;


Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul ,Shajeeb,

In addition, please let me know whether no mls rate-limit multicast ipv4 non-rpf
was tried and the problem still remained the same ?.

Best Regards,

Hari.

From: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 521 of 1329
From Title Created

Sent: Wednesday, May 20, 2015 3:57 PM

To: Rahul Kukreja (rahkukre); Sara Alshafie -X (salshafi); Shajeeb Kader;


Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin
Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Please collect that output repeatedly and continuously(whatever the number of


times that you can repeat ) during a period of 2 or 3 minutes ,while you are
having a non-working multicast stream.

Also, please clarify whether this issue was seen with 15.2(4)S3a or not ,while
you have the same mls rate limiter configuration.

Best Regards,

Hari.

From: Rahul Kukreja (rahkukre)

Sent: Wednesday, May 20, 2015 3:49 PM

To: Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad


- WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra); Jijin
Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good, we are still working on the lab setup and will share
the analysis soon.

Could you send us the following output from the Decapsulation PE (SP and
Ingress Line Card):

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 522 of 1329
From Title Created

sh platform software multicast ip netflow rpf-fail detail

Please collect the output of this command multiple times at an interval of say 2
mins.

Regards,

Rahul

From: Sara Alshafie -X (salshafi)

Sent: Monday, May 18, 2015 3:13 PM

To: Shajeeb Kader; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at


Cisco); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED
at Cisco)

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra); Rahul Kukreja
(rahkukre); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Thank you very much, Shajeeb.

These will be reviewd by the BU before an action plan can be shared.

@Dear Hari, Naveen, Sanesh,

We will be expecting your next action plan once you have gone through
Shajeebs update.

Kindest regards,

Sara

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Sunday, May 17, 2015 10:25 PM

To: Rahul Kukreja (rahkukre); Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 523 of 1329
From Title Created

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);


Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: Re: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Thanks for your detailed mail .

Please find below the updates requested

1. I/P and O/P rate for unicast and multicast streams ? - 2MB

2. Number of Multicast streams? 2500 Approx.

3. IGMP Join rate? Please let me know what are you looking for here

4. How many local receivers are there on PE Router? - 7

Regards,

Shajeeb kader

Senior Network Engineer

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 524 of 1329
From Title Created

Networks & Telecom Division

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________

From: Rahul Kukreja (rahkukre)


<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Wednesday, May 13, 2015 11:07 PM

To: Shajeeb Kader; Jijin Badarudeen

Cc: attach@cisco.com<mailto:attach@cisco.com>; Naveed Mohammad; Jatil


Thakore; Mohamed El Shenawy Ali (shenawy); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Hari
Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Naveen
Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);
Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra)

Subject: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb, Jijin

Thanks for your time on call today. Please find below the brief summary of our
discussion today:

Completed a webex session now.

Start Time : 07:00 PM Qatar Time / 09:30 PM IST

End time : 10:40 PM Qatar Time / 01:10 AM IST

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 525 of 1329
From Title Created

Participants:

Shajeeb (Customer)

Rahul K (TAC)

Rahul M (MFIB PI Team)

Hari, Naveen, Sanesh (7600 PD Team)

Stream 1 : when we started troubleshooting it came up within a minute.

++++++++

239.193.152.90 / 10.16.130.12

Stream 2 : Logs collected, no entry seen in SP before.

++++++++

CCTV VRF : 239.193.193.23 / 10.17.165.80

Data MDT : 239.192.193.4 / 172.21.0.208

Entry came in hardware after around 15 minutes when we saw first packet in
netdr and at same time stream started working.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 526 of 1329
From Title Created

D-A1121-PTC2-A# sh netdr captured-packets

A total of 2 packets have been captured

The capture buffer wrapped 0 times

Total capture capacity: 4096 packets

------- dump of incoming inband packet -------

interface NULL, routine process_rx_packet_inline, timestamp 19:49:51.261

dbus info: src_vlan 0xFE7(4071), src_indx 0x7FFD(32765), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 1, dont_lrn 0, dest_indx 0x4FE7(20455)

44020C00 0FE72800 7FFD0205 EA000000 1E000428 21000040 00000008


4FE70000

destmac 01.00.5E.40.C1.04, srcmac C4.7D.4F.6B.A4.80, protocol 0800

protocol ip: version 0x04, hlen 0x05, tos 0x88, totlen 1496, identifier 48536

df 1, mf 0, fo 0, ttl 31, src 10.17.165.80, dst 239.193.193.23

udp src 1233, dst 6001 len 1476 checksum 0x7C39

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From Title Created

------- dump of outgoing inband packet -------

interface Vl681, routine naboo_ibc_soutput, timestamp 19:49:51.277

dbus info: src_vlan 0x2A9(681), src_indx 0x380(896), len 0x5EA(1514)

bpdu 0, index_dir 0, flood 0, dont_lrn 0, dest_indx 0x0(0)

04020000 02A92800 03800005 EA000000 00000000 00000000 00000000


00000000

destmac 01.00.5E.41.C1.17, srcmac C4.7D.4F.6B.A4.80, protocol 0800

layer 3 data: 458805D8 BD984000 1E1138BA 0A11A550 EFC1C117


04D11771

05C47C39 40000000 004CFA1D 00000002 ECF71240 002E748F

AED91AEF 00000000 00000FE7 00007FFD 00004FE7 3C2A

D-A1121-PTC2-A#sh vlan inter usa | in 4071

4071 VPN 9 Decap Vlan

The mfib o/p for data groups showed packets coming in constantly before this.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 528 of 1329
From Title Created

Stream 3 :

+++++++++

CCTV VRF : 10.16.184.39, 239.193.48.18

Data MDT : 172.21.0.17, 239.192.193.6

ELAM and netdr outputs captured.

We see the h/w entry created and stream started working when the first packet
was punted to CPU (in netdr o/p)

ELAM output before that shows the packets going to CPU (Dest Index: CEF7 -
to Supervisor, which is correct)

As per BU Engineers the only feature where these packets could drop is by
EARL rate-limiters.

During troubleshooting this stream with the team, we run following command
on SP:

show platform hardware superman register 0 511

and the ssh session got hang while printing the output of this command half
way, you opened other ssh session where we noticed RP cpu spiked to 97%
and the ARP Input was 25-26% out of that, before we check anything that
session was also lost.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 529 of 1329
From Title Created

The connectivity for this switch then went down for few minutes, and when it
came back up, we noticed the device observed reset.

The crash files in slot 5 (Active sup) show following, no crash files in slot 6
(standby sup)

BU Engineers confirmed that the command which we ran should not impact, as
this was already tried in lab where there was no impact seen for it.

We also ran same command on a test box 7600 in lab couple of times to
check - didn't noticed anything.

After the reboot the CPU was around 60% which is always there in this device.

Logs after reboot:

------------------

D-A1121-PTC2-A uptime is 35 minutes

Uptime for this control processor is 35 minutes

System returned to ROM by s/w reset at 18:24:31 UTC Wed May 13 2015 (SP
by error - a Software forced crash, PC 0x83F174C
)

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From Title Created

System restarted at 21:15:40 QST Wed May 13 2015

System image file is "sup-bootdisk:c7600rsp72043-advipservicesk9-mz.153-


3.S3.bin"

Last reload type: Normal Reload

Last reload reason: error - a Software forced crash, PC 0xBC89070

This product contains cryptographic features and is subject to United

D-A1121-PTC2-A#sh processes cpu

CPU utilization for five seconds: 60%/22%; one minute: 56%; five minutes:
56%

PID Runtime(ms) Invoked uSecs 5Sec 1Min 5Min TTY Process

D-A1121-PTC2-A# sh sup-bootdisk:

-#- --length-- -----date/time------ path

1 190 May 13 2015 21:24:30 +03:00 crashinfo_20150513-182431-UTC

2 33554432 Mar 3 2011 15:33:58 +03:00 sea_log.dat

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 531 of 1329
From Title Created

3 177453004 Jun 16 2013 10:40:46 +03:00 c7600rsp72043-advipservicesk9-


mz.152-4.S3a.bin

4 183284100 Nov 23 2014 15:46:50 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

124485632 bytes available (394305536 bytes used)

D-A1121-PTC2-A#more sup-bootdisk:crashinfo_20150513-182431-UTC

------------------ show chunk failures ------------------

When Cause Caller In-use Chunk Name

------------------ show redundancy states ------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 532 of 1329
From Title Created

D-A1121-PTC2-A#sh bootdisk:

-#- --length-- -----date/time------ path

1 538753 Dec 8 2013 11:08:22 +03:00 crashinfo_20131208-110822-QST

2 183284100 Nov 23 2014 15:53:54 +03:00 c7600rsp72043-advipservicesk9-


mz.153-3.S3.bin

3 0 May 13 2015 21:03:00 +03:00 crashinfo_20150513-210301-QST

334962688 bytes available (183828480 bytes used)

D-A1121-PTC2-A#more bootdisk:crashinfo_20150513-210301-QST

Going forward, could you provide us the following information:

1. I/P and O/P rate for unicast and multicast streams ?

2. Number of Multicast streams?

3. IGMP Join rate?

4. How many local receivers are there on PE Router?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 533 of 1329
From Title Created

Once we have the above information, we will try this in lab based on this data.

Please feel free to contact me for any questions.

Have a great day!

Regards,

Rahul

Rahul Kukreja RE: SR 632952147 HelpDesk#628250425 : Multicast issue 08-JUN-2015 06:28:26 AM


From: rahkukre@cisco.com
To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"
<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad

- WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen


Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 534 of 1329
From Title Created

Rahul Kukreja Phone Log 09-JUN-2015 09:02:02 AM


Spoke with Jijin as Shajeeb was not reachable over call

He was not sure if their ongoing issues were resolved.

HE will checked with Shajeeb and reply

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 535 of 1329
From Title Created

Rahul Kukreja RE: SR 632952147 HelpDesk#628250425 : Multicast issue 15-JUN-2015 07:55:59 AM


From: rahkukre@cisco.com
To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"
<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad

- WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen


Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 536 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 16-JUN-2015 07:57:12 AM


From: Shajeeb.Kader@mannai.com.qa
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We will keep you updated when we get the approval to make the changes.

Regards,

Shajeeb kader

Senior Network Engineer

Networks & Telecom Division

shajeeb.kader@mannai.com.qa

Phone :+974 4455 8899

Direct : +974 55207209

Fax :+974 4455 8558

________________________________________

From: Rahul Kukreja (rahkukre) [rahkukre@cisco.com]

Sent: Monday, June 15, 2015 10:55 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 537 of 1329
From Title Created

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

Rahul Kukreja Phone Log 19-JUN-2015 02:29:26 PM


Awaiting customer to update when we could resume working on this case

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 538 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 22-JUN-2015 06:40:21 AM


From: rahkukre@cisco.com
To: "Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"
<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,Shajeeb Kader
<Shajeeb.Kader@mannai.com.qa>,"Sanesh Kariyadan -X (skariyad

- WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen


Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call.

As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 15, 2015 1:26 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 539 of 1329
From Title Created

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

Rahul Kukreja Phone Log 22-JUN-2015 06:41:03 AM


Tried to reach Shajeeb, no response.

Called Jijin, he will check with Shajeeb and request him to update us.

Rahul Kukreja Phone Log 22-JUN-2015 06:47:37 AM


- Received a call from Shajeeb
- Due to other issues going on with the same set of devices, he would like to
place both the case on hold at this time
- The next update may be he could provide us after 8-10 business days.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 540 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 23-JUN-2015 12:11:57 AM


From: Shajeeb.Kader@mannai.com.qa
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"


<nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We will update you when we get the approval to make changes for both the
below cases

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 22 June 2015 09:40

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 541 of 1329
From Title Created

Thanks for your time on call.

As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 15, 2015 1:26 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 542 of 1329
From Title Created

Regards,

Rahul

Rahul Kukreja Phone Log 25-JUN-2015 02:37:48 PM


Shajeeb call on my desk phone
He informed that the 2 7600s which we were working earlier have still ongoing
hardware issues
He wanted to know if we could troubleshoot the issue on a different pair if it is
seen there. I informed him if the issue is same then we could

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 543 of 1329
From Title Created

Rahul Kukreja Hello MANNAI TRADING COMPANY 26-JUN-2015 01:34:48 PM

I will be out of the office starting 6/27/2015 and will be back to work on
7/7/2015.

I will not have access to email during this time.

However, should you need assistance or have any questions/concerns during


my absence, please contact TAC Frontline at tac@cisco.com or +1 800 553
2447.

Should you however need urgent assistance, please contact Cisco Technical
Support and request assistance of the next available engineer. Cisco Technical
Support can be reached by:
- Email: tac@cisco.com with the case number in the title or
- Phone: Regional free phone numbers:
http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

Best regards and have a good day.

Rahul Kukreja

rahkukre@cisco.com
+1 408 434 3427

Hello MANNAI TRADING COMPANY

I will be out of the office starting 6/27/2015 and will be back to work on

7/7/2015.

I will not have access to email during this time.

However, should you need assistance or have any questions/concerns during

my absence, please contact TAC Frontline at tac@cisco.com or +1 800 553

2447.

Should you however need urgent assistance, please contact Cisco Technical

Support and request assistance of the next available engineer. Cisco Technical

Support can be reached by:

- Email: tac@cisco.com with the case number in the title or

- Phone: Regional free phone numbers:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

Best regards and have a good day.

Rahul Kukreja

rahkukre@cisco.com

+1 408 434 3427

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 544 of 1329
From Title Created

Shajeeb Kader Please refer to the note detail 29-JUN-2015 08:26:20 PM


From: Shajeeb.Kader@mannai.com.qa
To: Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,"Rahul Kukreja
(rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu Yenikapati -X
(hyenikap - WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"


<salshafi@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Naveen Beechagondahalli Nyanappa -X


(nbeechag

- WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,Naveed Mohammad
<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Jatil Thakore
<JatilDattarey.Thakor@mannai.com.qa>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>
Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We can troubleshoot the below issue (SR 632952147) by working on a different


pair of distribution switch where the same issue exists.

Please let me know when we can plan this

We will be working from 7:30 AM QST - 13:00 PM QST ( Qatar Standard Time
) from Sunday to Thursday

Regards,

Shajeeb

-----Original Message-----

From: Shajeeb Kader

Sent: 23 June 2015 03:09

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Sanesh Kariyadan -X
(skariyad - WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 545 of 1329
From Title Created

Hi Rahul,

We will update you when we get the approval to make changes for both the
below cases

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 22 June 2015 09:40

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call.

As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 15, 2015 1:26 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 546 of 1329
From Title Created

WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X


(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

Sara Alshafie Phone Log 30-JUN-2015 10:17:44 AM


Called Shajeeb at +974 55207209. He is okay to wait until Rahul is back from
his vacation on the 7th of June to troubleshoot the issue, and so is the end
customer.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 547 of 1329
From Title Created

Please refer to the note detail 01-JUL-2015 07:19:26 AM


From: nbeechag@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"


<hyenikap@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>


Cc: "attach@cisco.com" <attach@cisco.com>,"Mohamed El Shenawy Ali
(shenawy)" <shenawy@cisco.com>,"Poojan Mitra (pomitra)"
<pomitra@cisco.com>,"Ruchir

Jain (rucjain)" <rucjain@cisco.com>,"Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco)" <shmahaja@cisco.com>


Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

Please let us know when can we have TS session .

Thanks,

Naveen

-----Original Message-----

From: Shajeeb Kader [mailto:Shajeeb.Kader@mannai.com.qa]

Sent: Tuesday, June 30, 2015 1:53 AM

To: Shajeeb Kader; Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -
X (hyenikap - WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Sanesh
Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Naveen Beechagondahalli
Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We can troubleshoot the below issue (SR 632952147) by working on a different


pair of distribution switch where the same issue exists.

Please let me know when we can plan this

We will be working from 7:30 AM QST - 13:00 PM QST ( Qatar Standard Time
) from Sunday to Thursday

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 548 of 1329
From Title Created

Regards,

Shajeeb

-----Original Message-----

From: Shajeeb Kader

Sent: 23 June 2015 03:09

To: Rahul Kukreja (rahkukre); Hari Prasada Babu Yenikapati -X (hyenikap -


WIPRO LIMITED at Cisco); Sara Alshafie -X (salshafi); Sanesh Kariyadan -X
(skariyad - WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Rahul,

We will update you when we get the approval to make changes for both the
below cases

Regards,

Shajeeb

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: 22 June 2015 09:40

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); Shajeeb Kader; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 549 of 1329
From Title Created

Cc: attach@cisco.com; Naveed Mohammad; Jatil Thakore; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); Jijin Badarudeen

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin,

Thanks for your time on call.

As discussed over call, could you please check with Shajeeb and update on
these 2 cases 632952147 and 633246489

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 15, 2015 1:26 PM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

Hi Jijin, Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on the multicast cases which we are working on?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Monday, June 08, 2015 11:58 AM

To: Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco);


Sara Alshafie -X (salshafi); 'Shajeeb Kader'; Sanesh Kariyadan -X (skariyad -
WIPRO LIMITED at Cisco); Naveen Beechagondahalli Nyanappa -X
(nbeechag - WIPRO LIMITED at Cisco)

Cc: 'attach@cisco.com'; 'Naveed Mohammad'; 'Jatil Thakore'; Mohamed El


Shenawy Ali (shenawy); Poojan Mitra (pomitra); 'Jijin Badarudeen'

Subject: RE: SR 632952147 HelpDesk#628250425 : Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 550 of 1329
From Title Created

Hi Shajeeb,

Hope you are doing good. Please let me know if you have any further update
on this request?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 551 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 07-JUL-2015 09:53:57 AM

From: rahkukre@cisco.com

To: "Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com>,Elmar Singleton <esingleton@cp-

31.com>,"Sara Alshafie

-X (salshafi)" <salshafi@cisco.com>,"shajeeb.kader@mannai.com.qa"

<shajeeb.kader@mannai.com.qa>,'Michael Kiran Bolleddu'

<mbolleddu@qatarairways.com.qa>,"Hari Prasada Babu Yenikapati -X

(hyenikap

- WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"

<attach@cisco.com>

Subject: SR 632952147 VSS Multicast issue

Hi All,

Hope you are doing good. Myself and Naveen are testing this further in Lab

Setup.

We had a call with Shajeeb now and he requested to send an email as in he is

on leave

Could you inform us how many streams are there per VRF ?

(The number of data groups for CCTV VRF are 256, so we need to find if one

data group is serving more than 1 stream or not), please also send the output

of show ip pim vrf CCTV mdt send / receive

Is the issue seen only for the CCTV VRF or is for multiple VRFs?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 552 of 1329
From Title Created

Regards,

Rahul

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:41 PM

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa; 'Michael Kiran Bolleddu'; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Rahul Kukreja (rahkukre); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

++ Rahul K ,Sanesh

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:00 PM

To: 'Elmar Singleton'; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa; 'Michael Kiran Bolleddu'; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 553 of 1329
From Title Created

Hi Elmar,

We are testing the scale 3000 to 4000 streams today .I will update by EOD.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 07, 2015 1:33 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

Morning Naveen

We've not had any feedback from you on this subject. Please be aware that we

have another meeting tomorrow at 11 AM and require Cisco's presence for an

update.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 554 of 1329
From Title Created

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 13:15

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

We will test the customer scale i.e 3000 to 4000 streams in our lab setup

without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher

value) and check for all the streams whether the HW entries are getting

programmed without delay .

I will also check if there is any impact on the router and will update the findings

by early next week.

Thanks,

Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 555 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:57 AM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Naveen,

Thanks for clarifying. Unfortunately this is a live production network in an

airport. Without understanding the impact of removing the rate limiter on the

rest of the network, we cannot use the live environment to check what the

impact would be. You need to give us some assurance that we will not affect

operations, and if you cannot, then this is not the solution to the problem.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 08:17

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 556 of 1329
From Title Created

Subject: RE: VSS Multicast issue

Hi Elmar,

Previously we tested with >100streams in our lab without rate limiter , we didn't

see any impact /issue. The requirement here is to test with 3000 to 4000

streams without non rpf rate limiter and check there is any impact with high

number of streams.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:19 AM

To: Sara Alshafie -X (salshafi); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you for the feedback Sara.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 557 of 1329
From Title Created

I however have to question what we are now simulating? Hasn't this already

been done in the lab where the problem was the rate limiter that needed to be

removed, or are we leaving the rate limiter in, but increasing the values at

which it operates?

Shajeeb, you can execute these commands and capture what you need to, as

long as it's only on PTC-1 and 7.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 01, 2015 14:11

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-

31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you, Naveen.

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 558 of 1329
From Title Created

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Wednesday, July 01, 2015 1:58 PM

To: Sara Alshafie -X (salshafi); Elmar Singleton (esingleton@cp-

31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Sara,

I request to collect following command outputs on a router to further simulate

the issue with 3000 to 4000 streams on calo.

show tech

sh mls cef maximum-routes

sh plat soft multicast ip summary

sh plat hardware capacity rate-limit

sh plat hardware capacity system

sh plat hardware capacity pfc

sh plat hardware capacity cpu

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 559 of 1329
From Title Created

sh plat hardware capacity multicast

sh plat hardware capacity qos

sh mls rate-limit usage

sh mls rate-limit

sh mls rate-limit hw-detail----on SP console

Thanks,

Naveen

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 01, 2015 3:59 PM

To: Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

Hello all,

Thank you for your time on the call. We have agreed on the following Action

Items:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 560 of 1329
From Title Created

- Naveen (DE) will put together an e-mail with the commands needed in

order for Shajeeb to collect the logs, and then Naveen will try to simulate the

issue using 3000 and 4000.

- Naveen will share the expected impact of removing the rate limiter on

the end customer's environment.

Based on the above, the end customer will be advised to remove the rate

limiter, as such.

Kindest regards,

Sara

[Description: cid:3396855788_11728945]

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

Office: +962 6 53 01 358

Sun - Thur 09:00-17:00 GMT+3

salshafi@cisco.com<mailto:salshafi@cisco.com>

---------------------------------------------------------------------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 561 of 1329
From Title Created

MEA Technical Assistance Center Hotline: +322-704-5555 Technical Support

Worldwide Contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------------------------

20150707-045355676_image001.png

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187770599

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 562 of 1329
From Title Created

Sara Alshafie Please refer to the note detail 08-JUL-2015 10:03:54 AM

From: salshafi@cisco.com

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,"Naveen

Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"

<nbeechag@cisco.com>,Elmar Singleton <esingleton@cp-

31.com>,"shajeeb.kader@mannai.com.qa"

<shajeeb.kader@mannai.com.qa>,'Michael Kiran Bolleddu'

<mbolleddu@qatarairways.com.qa>,"Hari Prasada Babu Yenikapati -X

(hyenikap

- WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"

<attach@cisco.com>,"Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>

Subject: RE: SR 632952147 VSS Multicast issue

Thank you all for your time on the call today. Here are the Action Items we

have agreed upon:

-Rahul (TAC) to share the commands' outputs from lab testing (what had been

done and what had been observed).

-Michael/Elmar will study those outputs and compare them, and decide the way

forward accordingly.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 563 of 1329
From Title Created

Kindest regards,

Sara

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, July 07, 2015 12:54 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa; 'Michael Kiran Bolleddu'; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com)

Subject: SR 632952147 VSS Multicast issue

Hi All,

Hope you are doing good. Myself and Naveen are testing this further in Lab

Setup.

We had a call with Shajeeb now and he requested to send an email as in he is

on leave

Could you inform us how many streams are there per VRF ?

(The number of data groups for CCTV VRF are 256, so we need to find if one

data group is serving more than 1 stream or not), please also send the output

of show ip pim vrf CCTV mdt send / receive

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 564 of 1329
From Title Created

Is the issue seen only for the CCTV VRF or is for multiple VRFs?

Regards,

Rahul

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:41 PM

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Rahul Kukreja (rahkukre); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

++ Rahul K ,Sanesh

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:00 PM

To: 'Elmar Singleton'; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 565 of 1329
From Title Created

Subject: RE: VSS Multicast issue

Hi Elmar,

We are testing the scale 3000 to 4000 streams today .I will update by EOD.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 07, 2015 1:33 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

Morning Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 566 of 1329
From Title Created

We've not had any feedback from you on this subject. Please be aware that we

have another meeting tomorrow at 11 AM and require Cisco's presence for an

update.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 13:15

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

We will test the customer scale i.e 3000 to 4000 streams in our lab setup

without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher

value) and check for all the streams whether the HW entries are getting

programmed without delay .

I will also check if there is any impact on the router and will update the findings

by early next week.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 567 of 1329
From Title Created

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:57 AM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Naveen,

Thanks for clarifying. Unfortunately this is a live production network in an

airport. Without understanding the impact of removing the rate limiter on the

rest of the network, we cannot use the live environment to check what the

impact would be. You need to give us some assurance that we will not affect

operations, and if you cannot, then this is not the solution to the problem.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 08:17

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 568 of 1329
From Title Created

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

Previously we tested with >100streams in our lab without rate limiter , we didn't

see any impact /issue. The requirement here is to test with 3000 to 4000

streams without non rpf rate limiter and check there is any impact with high

number of streams.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:19 AM

To: Sara Alshafie -X (salshafi); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 569 of 1329
From Title Created

Thank you for the feedback Sara.

I however have to question what we are now simulating? Hasn't this already

been done in the lab where the problem was the rate limiter that needed to be

removed, or are we leaving the rate limiter in, but increasing the values at

which it operates?

Shajeeb, you can execute these commands and capture what you need to, as

long as it's only on PTC-1 and 7.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 01, 2015 14:11

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-

31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you, Naveen.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 570 of 1329
From Title Created

Kindest regards,

Sara

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Wednesday, July 01, 2015 1:58 PM

To: Sara Alshafie -X (salshafi); Elmar Singleton (esingleton@cp-

31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Sara,

I request to collect following command outputs on a router to further simulate

the issue with 3000 to 4000 streams on calo.

show tech

sh mls cef maximum-routes

sh plat soft multicast ip summary

sh plat hardware capacity rate-limit

sh plat hardware capacity system

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 571 of 1329
From Title Created

sh plat hardware capacity pfc

sh plat hardware capacity cpu

sh plat hardware capacity multicast

sh plat hardware capacity qos

sh mls rate-limit usage

sh mls rate-limit

sh mls rate-limit hw-detail----on SP console

Thanks,

Naveen

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 01, 2015 3:59 PM

To: Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 572 of 1329
From Title Created

Thank you for your time on the call. We have agreed on the following Action

Items:

- Naveen (DE) will put together an e-mail with the commands needed in

order for Shajeeb to collect the logs, and then Naveen will try to simulate the

issue using 3000 and 4000.

- Naveen will share the expected impact of removing the rate limiter on

the end customer's environment.

Based on the above, the end customer will be advised to remove the rate

limiter, as such.

Kindest regards,

Sara

[Description: cid:3396855788_11728945]

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

Office: +962 6 53 01 358

Sun - Thur 09:00-17:00 GMT+3

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 573 of 1329
From Title Created

salshafi@cisco.com<mailto:salshafi@cisco.com>

---------------------------------------------------------------------------

MEA Technical Assistance Center Hotline: +322-704-5555 Technical Support

Worldwide Contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------------------------

20150708-050352827_image001.png

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187852615

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 574 of 1329
From Title Created

Please refer to the note detail 08-JUL-2015 10:15:00 AM

From: NaveedMohammad.MohammadZabeeulla@mannai.com.qa

To: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>,"Rahul Kukreja

(rahkukre)" <rahkukre@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,Elmar

Singleton <esingleton@cp-31.com>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,'Michael

Kiran Bolleddu' <mbolleddu@qatarairways.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"

<attach@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,Sowgath Gopal <Sowgath.Gopal@mannai.com.qa>

Subject: RE: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the answers in-line for the last email..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 08, 2015 1:04 PM

To: Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Elmar Singleton; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 575 of 1329
From Title Created

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed

Mohammad; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 VSS Multicast issue

Thank you all for your time on the call today. Here are the Action Items we

have agreed upon:

-Rahul (TAC) to share the commands' outputs from lab testing (what had been

done and what had been observed).

-Michael/Elmar will study those outputs and compare them, and decide the way

forward accordingly.

Kindest regards,

Sara

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, July 07, 2015 12:54 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 576 of 1329
From Title Created

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)

Subject: SR 632952147 VSS Multicast issue

Hi All,

Hope you are doing good. Myself and Naveen are testing this further in Lab

Setup.

We had a call with Shajeeb now and he requested to send an email as in he is

on leave

Could you inform us how many streams are there per VRF ?

(The number of data groups for CCTV VRF are 256, so we need to find if one

data group is serving more than 1 stream or not),

It was already communicated as 2000 approx streams .. Also I have attached

the output of show ip mroute vrf CCTV for current entries.

please also send the output of show ip pim vrf CCTV mdt send / receive

Please find the attachment ( PTC1-Apim.txt)

Is the issue seen only for the CCTV VRF or is for multiple VRFs?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 577 of 1329
From Title Created

ONLY noticed in CCTV .

Regards,

Rahul

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:41 PM

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Rahul Kukreja (rahkukre); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

++ Rahul K ,Sanesh

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:00 PM

To: 'Elmar Singleton'; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 578 of 1329
From Title Created

Mohammad'

Subject: RE: VSS Multicast issue

Hi Elmar,

We are testing the scale 3000 to 4000 streams today .I will update by EOD.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 07, 2015 1:33 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

Morning Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 579 of 1329
From Title Created

We've not had any feedback from you on this subject. Please be aware that we

have another meeting tomorrow at 11 AM and require Cisco's presence for an

update.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 13:15

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

We will test the customer scale i.e 3000 to 4000 streams in our lab setup

without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher

value) and check for all the streams whether the HW entries are getting

programmed without delay .

I will also check if there is any impact on the router and will update the findings

by early next week.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 580 of 1329
From Title Created

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:57 AM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Naveen,

Thanks for clarifying. Unfortunately this is a live production network in an

airport. Without understanding the impact of removing the rate limiter on the

rest of the network, we cannot use the live environment to check what the

impact would be. You need to give us some assurance that we will not affect

operations, and if you cannot, then this is not the solution to the problem.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 08:17

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 581 of 1329
From Title Created

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

Previously we tested with >100streams in our lab without rate limiter , we didn't

see any impact /issue. The requirement here is to test with 3000 to 4000

streams without non rpf rate limiter and check there is any impact with high

number of streams.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:19 AM

To: Sara Alshafie -X (salshafi); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 582 of 1329
From Title Created

Thank you for the feedback Sara.

I however have to question what we are now simulating? Hasn't this already

been done in the lab where the problem was the rate limiter that needed to be

removed, or are we leaving the rate limiter in, but increasing the values at

which it operates?

Shajeeb, you can execute these commands and capture what you need to, as

long as it's only on PTC-1 and 7.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 01, 2015 14:11

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-

31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you, Naveen.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 583 of 1329
From Title Created

Kindest regards,

Sara

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Wednesday, July 01, 2015 1:58 PM

To: Sara Alshafie -X (salshafi); Elmar Singleton (esingleton@cp-

31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Sara,

I request to collect following command outputs on a router to further simulate

the issue with 3000 to 4000 streams on calo.

show tech

sh mls cef maximum-routes

sh plat soft multicast ip summary

sh plat hardware capacity rate-limit

sh plat hardware capacity system

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 584 of 1329
From Title Created

sh plat hardware capacity pfc

sh plat hardware capacity cpu

sh plat hardware capacity multicast

sh plat hardware capacity qos

sh mls rate-limit usage

sh mls rate-limit

sh mls rate-limit hw-detail----on SP console

Thanks,

Naveen

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 01, 2015 3:59 PM

To: Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 585 of 1329
From Title Created

Thank you for your time on the call. We have agreed on the following Action

Items:

- Naveen (DE) will put together an e-mail with the commands needed in

order for Shajeeb to collect the logs, and then Naveen will try to simulate the

issue using 3000 and 4000.

- Naveen will share the expected impact of removing the rate limiter on

the end customer's environment.

Based on the above, the end customer will be advised to remove the rate

limiter, as such.

Kindest regards,

Sara

[Description: cid:3396855788_11728945]

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

Office: +962 6 53 01 358

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 586 of 1329
From Title Created

Sun - Thur 09:00-17:00 GMT+3

salshafi@cisco.com<mailto:salshafi@cisco.com>

---------------------------------------------------------------------------

MEA Technical Assistance Center Hotline: +322-704-5555 Technical Support

Worldwide Contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------------------------

20150708-051456180_image001.png

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848970

20150708-051456180_PTC1-Apim.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848971

20150708-051456181_PTC1-ACCTV-mroute.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848972

20150708-051456204_PTC1-B-CCTV-mroute.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848973

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 587 of 1329
From Title Created

Please refer to the note detail 08-JUL-2015 10:15:00 AM

From: NaveedMohammad.MohammadZabeeulla@mannai.com.qa

To: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>,"Rahul Kukreja

(rahkukre)" <rahkukre@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,Elmar

Singleton <esingleton@cp-31.com>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,'Michael

Kiran Bolleddu' <mbolleddu@qatarairways.com.qa>,"Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"

<attach@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,Sowgath Gopal <Sowgath.Gopal@mannai.com.qa>

Subject: RE: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the answers in-line for the last email..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 08, 2015 1:04 PM

To: Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Elmar Singleton; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 588 of 1329
From Title Created

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed

Mohammad; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 VSS Multicast issue

Thank you all for your time on the call today. Here are the Action Items we

have agreed upon:

-Rahul (TAC) to share the commands' outputs from lab testing (what had been

done and what had been observed).

-Michael/Elmar will study those outputs and compare them, and decide the way

forward accordingly.

Kindest regards,

Sara

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, July 07, 2015 12:54 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 589 of 1329
From Title Created

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)

Subject: SR 632952147 VSS Multicast issue

Hi All,

Hope you are doing good. Myself and Naveen are testing this further in Lab

Setup.

We had a call with Shajeeb now and he requested to send an email as in he is

on leave

Could you inform us how many streams are there per VRF ?

(The number of data groups for CCTV VRF are 256, so we need to find if one

data group is serving more than 1 stream or not),

It was already communicated as 2000 approx streams .. Also I have attached

the output of show ip mroute vrf CCTV for current entries.

please also send the output of show ip pim vrf CCTV mdt send / receive

Please find the attachment ( PTC1-Apim.txt)

Is the issue seen only for the CCTV VRF or is for multiple VRFs?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 590 of 1329
From Title Created

ONLY noticed in CCTV .

Regards,

Rahul

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:41 PM

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Rahul Kukreja (rahkukre); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

++ Rahul K ,Sanesh

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:00 PM

To: 'Elmar Singleton'; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 591 of 1329
From Title Created

Mohammad'

Subject: RE: VSS Multicast issue

Hi Elmar,

We are testing the scale 3000 to 4000 streams today .I will update by EOD.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 07, 2015 1:33 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

Morning Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 592 of 1329
From Title Created

We've not had any feedback from you on this subject. Please be aware that we

have another meeting tomorrow at 11 AM and require Cisco's presence for an

update.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 13:15

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

We will test the customer scale i.e 3000 to 4000 streams in our lab setup

without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher

value) and check for all the streams whether the HW entries are getting

programmed without delay .

I will also check if there is any impact on the router and will update the findings

by early next week.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 593 of 1329
From Title Created

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:57 AM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Naveen,

Thanks for clarifying. Unfortunately this is a live production network in an

airport. Without understanding the impact of removing the rate limiter on the

rest of the network, we cannot use the live environment to check what the

impact would be. You need to give us some assurance that we will not affect

operations, and if you cannot, then this is not the solution to the problem.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 08:17

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 594 of 1329
From Title Created

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

Previously we tested with >100streams in our lab without rate limiter , we didn't

see any impact /issue. The requirement here is to test with 3000 to 4000

streams without non rpf rate limiter and check there is any impact with high

number of streams.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:19 AM

To: Sara Alshafie -X (salshafi); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 595 of 1329
From Title Created

Thank you for the feedback Sara.

I however have to question what we are now simulating? Hasn't this already

been done in the lab where the problem was the rate limiter that needed to be

removed, or are we leaving the rate limiter in, but increasing the values at

which it operates?

Shajeeb, you can execute these commands and capture what you need to, as

long as it's only on PTC-1 and 7.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 01, 2015 14:11

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-

31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you, Naveen.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 596 of 1329
From Title Created

Kindest regards,

Sara

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Wednesday, July 01, 2015 1:58 PM

To: Sara Alshafie -X (salshafi); Elmar Singleton (esingleton@cp-

31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Sara,

I request to collect following command outputs on a router to further simulate

the issue with 3000 to 4000 streams on calo.

show tech

sh mls cef maximum-routes

sh plat soft multicast ip summary

sh plat hardware capacity rate-limit

sh plat hardware capacity system

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 597 of 1329
From Title Created

sh plat hardware capacity pfc

sh plat hardware capacity cpu

sh plat hardware capacity multicast

sh plat hardware capacity qos

sh mls rate-limit usage

sh mls rate-limit

sh mls rate-limit hw-detail----on SP console

Thanks,

Naveen

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 01, 2015 3:59 PM

To: Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 598 of 1329
From Title Created

Thank you for your time on the call. We have agreed on the following Action

Items:

- Naveen (DE) will put together an e-mail with the commands needed in

order for Shajeeb to collect the logs, and then Naveen will try to simulate the

issue using 3000 and 4000.

- Naveen will share the expected impact of removing the rate limiter on

the end customer's environment.

Based on the above, the end customer will be advised to remove the rate

limiter, as such.

Kindest regards,

Sara

[Description: cid:3396855788_11728945]

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

Office: +962 6 53 01 358

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 599 of 1329
From Title Created

Sun - Thur 09:00-17:00 GMT+3

salshafi@cisco.com<mailto:salshafi@cisco.com>

---------------------------------------------------------------------------

MEA Technical Assistance Center Hotline: +322-704-5555 Technical Support

Worldwide Contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------------------------

20150708-051456180_image001.png

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848970

20150708-051456180_PTC1-Apim.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848971

20150708-051456181_PTC1-ACCTV-mroute.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848972

20150708-051456204_PTC1-B-CCTV-mroute.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187848973

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 600 of 1329
From Title Created

Rahul Kukreja Phone Log 08-JUL-2015 02:25:07 PM


Joined the weekly call scheduled today (2:30 - 3:30 PM IST)
Participants:

- Hari and Naveen from BU


- Sara from Accounts Team
- Elmar, Michal, Naveed from Customer Side
- Myself from TAC

Customer wanted to know what we have tested in lab so far


Also they wanted to know what will be the impact of removing the mls rate-limit
command for non-rpf on their production devices

Naveen shared the results which he found in the lab


Will send an email with the detailed set of outputs after confirmation with BU
Engineers.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 601 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 09-JUL-2015 09:53:36 AM

From: rahkukre@cisco.com

To: Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,"Sara

Alshafie -X (salshafi)" <salshafi@cisco.com>,"Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"

<nbeechag@cisco.com>,Elmar Singleton <esingleton@cp-31.com>,Shajeeb

Kader <Shajeeb.Kader@mannai.com.qa>,'Michael Kiran Bolleddu'

<mbolleddu@qatarairways.com.qa>,"Hari Prasada Babu Yenikapati -X

(hyenikap

- WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Cc: "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"'attach@cisco.com' (attach@cisco.com)"

<attach@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,Sowgath Gopal <Sowgath.Gopal@mannai.com.qa>

Subject: RE: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Thanks for your time on call yesterday.

As discussed, please find attached the network topology, configuration from the

lab devices and the outputs collected before and after the rate limiter

configuration.

Please feel free to contact us if you have any questions.

Regards,

Rahul

From: Naveed Mohammad

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 602 of 1329
From Title Created

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Wednesday, July 08, 2015 3:40 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco); Elmar

Singleton; Shajeeb Kader; 'Michael Kiran Bolleddu'; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Sowgath Gopal

Subject: RE: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the answers in-line for the last email..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 08, 2015 1:04 PM

To: Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Elmar Singleton; Shajeeb Kader;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 603 of 1329
From Title Created

Mohammad; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy)

Subject: RE: SR 632952147 VSS Multicast issue

Thank you all for your time on the call today. Here are the Action Items we

have agreed upon:

-Rahul (TAC) to share the commands' outputs from lab testing (what had been

done and what had been observed).

-Michael/Elmar will study those outputs and compare them, and decide the way

forward accordingly.

Kindest regards,

Sara

From: Rahul Kukreja (rahkukre)

Sent: Tuesday, July 07, 2015 12:54 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 604 of 1329
From Title Created

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>)

Subject: SR 632952147 VSS Multicast issue

Hi All,

Hope you are doing good. Myself and Naveen are testing this further in Lab

Setup.

We had a call with Shajeeb now and he requested to send an email as in he is

on leave

Could you inform us how many streams are there per VRF ?

(The number of data groups for CCTV VRF are 256, so we need to find if one

data group is serving more than 1 stream or not),

It was already communicated as 2000 approx streams .. Also I have attached

the output of show ip mroute vrf CCTV for current entries.

please also send the output of show ip pim vrf CCTV mdt send / receive

Please find the attachment ( PTC1-Apim.txt)

Is the issue seen only for the CCTV VRF or is for multiple VRFs?

ONLY noticed in CCTV .

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 605 of 1329
From Title Created

Regards,

Rahul

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:41 PM

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'; Rahul Kukreja (rahkukre); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

++ Rahul K ,Sanesh

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Tuesday, July 07, 2015 2:00 PM

To: 'Elmar Singleton'; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 606 of 1329
From Title Created

Hi Elmar,

We are testing the scale 3000 to 4000 streams today .I will update by EOD.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 07, 2015 1:33 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); 'Naveed

Mohammad'

Subject: RE: VSS Multicast issue

Morning Naveen

We've not had any feedback from you on this subject. Please be aware that we

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 607 of 1329
From Title Created

have another meeting tomorrow at 11 AM and require Cisco's presence for an

update.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 13:15

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Cc: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

We will test the customer scale i.e 3000 to 4000 streams in our lab setup

without non rpf rate limiter(or tweaking PPS value of the rate limiter to higher

value) and check for all the streams whether the HW entries are getting

programmed without delay .

I will also check if there is any impact on the router and will update the findings

by early next week.

Thanks,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 608 of 1329
From Title Created

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:57 AM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Naveen,

Thanks for clarifying. Unfortunately this is a live production network in an

airport. Without understanding the impact of removing the rate limiter on the

rest of the network, we cannot use the live environment to check what the

impact would be. You need to give us some assurance that we will not affect

operations, and if you cannot, then this is not the solution to the problem.

Regards

Elmar

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco) [mailto:nbeechag@cisco.com]

Sent: Thursday, July 02, 2015 08:17

To: Elmar Singleton; Sara Alshafie -X (salshafi);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 609 of 1329
From Title Created

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Elmar,

Previously we tested with >100streams in our lab without rate limiter , we didn't

see any impact /issue. The requirement here is to test with 3000 to 4000

streams without non rpf rate limiter and check there is any impact with high

number of streams.

Thanks,

Naveen

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Thursday, July 02, 2015 10:19 AM

To: Sara Alshafie -X (salshafi); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

'Michael Kiran Bolleddu'; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you for the feedback Sara.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 610 of 1329
From Title Created

I however have to question what we are now simulating? Hasn't this already

been done in the lab where the problem was the rate limiter that needed to be

removed, or are we leaving the rate limiter in, but increasing the values at

which it operates?

Shajeeb, you can execute these commands and capture what you need to, as

long as it's only on PTC-1 and 7.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, July 01, 2015 14:11

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco); Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-

31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Thank you, Naveen.

Kindest regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 611 of 1329
From Title Created

Sara

From: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED

at Cisco)

Sent: Wednesday, July 01, 2015 1:58 PM

To: Sara Alshafie -X (salshafi); Elmar Singleton (esingleton@cp-

31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: RE: VSS Multicast issue

Hi Sara,

I request to collect following command outputs on a router to further simulate

the issue with 3000 to 4000 streams on calo.

show tech

sh mls cef maximum-routes

sh plat soft multicast ip summary

sh plat hardware capacity rate-limit

sh plat hardware capacity system

sh plat hardware capacity pfc

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 612 of 1329
From Title Created

sh plat hardware capacity cpu

sh plat hardware capacity multicast

sh plat hardware capacity qos

sh mls rate-limit usage

sh mls rate-limit

sh mls rate-limit hw-detail----on SP console

Thanks,

Naveen

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 01, 2015 3:59 PM

To: Elmar Singleton (esingleton@cp-31.com<mailto:esingleton@cp-31.com>);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

Hello all,

Thank you for your time on the call. We have agreed on the following Action

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 613 of 1329
From Title Created

Items:

- Naveen (DE) will put together an e-mail with the commands needed in

order for Shajeeb to collect the logs, and then Naveen will try to simulate the

issue using 3000 and 4000.

- Naveen will share the expected impact of removing the rate limiter on

the end customer's environment.

Based on the above, the end customer will be advised to remove the rate

limiter, as such.

Kindest regards,

Sara

[Description: cid:3396855788_11728945]

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

Office: +962 6 53 01 358

Sun - Thur 09:00-17:00 GMT+3

salshafi@cisco.com<mailto:salshafi@cisco.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 614 of 1329
From Title Created

---------------------------------------------------------------------------

MEA Technical Assistance Center Hotline: +322-704-5555 Technical Support

Worldwide Contacts:

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

---------------------------------------------------------------------------

20150709-045332939_image001.png

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187916434

20150709-045332940_PE1-Calo.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187925155

20150709-045332940_PE2-Calo.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187925156

20150709-045332940_Calo-Outputs.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187916435

20150709-045332941_Calo-Setup.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=187916436

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 615 of 1329
From Title Created

Rahul Kukreja SR 632952147 : Multicast issue 19-JUL-2015 08:18:31 PM

From: rahkukre@cisco.com

To: "Jijin.Badarudeen@mannai.com.qa"

<Jijin.Badarudeen@mannai.com.qa>,"jijin.badarudeen@mannai.com.qa"

<jijin.badarudeen@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"jatil.thakore@mannai.com.qa"

<jatil.thakore@mannai.com.qa>,"naveed.mohammad@mannai.com.qa"

<naveed.mohammad@mannai.com.qa>,"shajeeb.kader@mannai.com.qa"

<shajeeb.kader@mannai.com.qa>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>

Subject: SR 632952147 : Multicast issue

Hi Jijin, Shajeeb, Naveed,

Greetings,

I will be in business meeting from 20th July to 31st July 2015. During this time,

I will have limited access to emails, but will try to respond to your emails as

soon as possible.

Please do not hesitate to send me (cc'ing attach@cisco.com) any additional

information during this period. Since I am familiar with your SR, I would prefer

to retain ownership while I am out and will resume work as soon as I return.

In my absence for any immediate assistance on your service request, you can

call TAC Frontline, and ask for the next available engineer. The TAC CIN can

be reached by:

- Email: tac@cisco.com with the SR number in the title or

- Phone:

North America +1 800 553 2447

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 616 of 1329
From Title Created

For other Regions -

http://www.cisco.com/en/US/support/tsd_cisco_worldwide_contacts.html

You may also get in touch with my Manager for any questions related to

service request:

Poojan Mitra

pomitra@cisco.com

Thank you

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 617 of 1329
From Title Created

Rahul Kukreja SR 632952147 : Multicast issue 27-JUL-2015 01:03:26 PM

From: rahkukre@cisco.com

To: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>

Cc:

Subject: SR 632952147 : Multicast issue

Attaching the outputs to the case.

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

20150727-080317634_D-A1121-PTC1-A.TXT

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775920

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From Title Created

20150727-080317654_D-A1122-PTC1-B.TXT

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775921

20150727-080317664_D-A1122-PTC2-B.TXT

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775922

20150727-080317673_D-A1121-PTC2-A.TXT

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775923

20150727-080317688_D-C1110-CARGOTBG-A

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775924

20150727-080317694_D-C1110-CARGOTBG-B

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188775926

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 619 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 28-JUL-2015 01:27:01 PM

From: rahkukre@cisco.com

To: Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,Michael Kiran

Bolleddu <mbolleddu@qatarairways.com.qa>,E Singleton <esingleton@cp-

31.com>,Shajeeb Kader <Shajeeb.Kader@mannai.com.qa>,Jijin

Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>,"Sara

Alshafie -X (salshafi)" <salshafi@cisco.com>,"Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh

Kariyadan

-X (skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Hari

Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com>,"Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 620 of 1329
From Title Created

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 621 of 1329
From Title Created

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 622 of 1329
From Title Created

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 623 of 1329
From Title Created

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 624 of 1329
From Title Created

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 625 of 1329
From Title Created

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 626 of 1329
From Title Created

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 627 of 1329
From Title Created

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 628 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 629 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 630 of 1329
From Title Created

(UTC+02:00) Jerusalem.

Where: WebEx

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Join WebEx

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18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

or disseminate this message. If you have received it in error please notify the

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extent permissible by law, Qatar Airways disclaim all liability for loss or damage

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virus or other contamination.

20150728-082659871_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188847749

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 633 of 1329
From Title Created

Please refer to the note detail 29-JUL-2015 07:26:33 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 634 of 1329
From Title Created

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 635 of 1329
From Title Created

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 636 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 637 of 1329
From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 638 of 1329
From Title Created

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

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From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 640 of 1329
From Title Created

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 641 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 642 of 1329
From Title Created

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 643 of 1329
From Title Created

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 644 of 1329
From Title Created

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 645 of 1329
From Title Created

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 646 of 1329
From Title Created

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 647 of 1329
From Title Created

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 648 of 1329
From Title Created

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 649 of 1329
From Title Created

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 650 of 1329
From Title Created

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 651 of 1329
From Title Created

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 652 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 653 of 1329
From Title Created

Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 654 of 1329
From Title Created

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 655 of 1329
From Title Created

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

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2270> Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

895

5732&tollFree=1> Global call-in numbers |

<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

restrictions

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From Title Created

Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other

information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

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From Title Created

copyright, trade secret, or other legal rules and may not be forwarded

without the author's permission. If you are not the addressee you must not

read, copy or disseminate this message. If you have received it in error

please notify the sender immediately and delete the message from all storage

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the official positions of Qatar Airways. Any agreements (including any

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using electronic correspondence shall only come into existence if an

authorized representative of Qatar Airways has explicitly approved such

contract formation. To the fullest extent permissible by law, Qatar Airways

disclaim all liability for loss or damage to person or property arising from

this message being infected by computer virus or other contamination.

20150729-022632049_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188912085

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From Title Created

Please refer to the note detail 29-JUL-2015 07:26:33 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 660 of 1329
From Title Created

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 661 of 1329
From Title Created

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 662 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 663 of 1329
From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 664 of 1329
From Title Created

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 665 of 1329
From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 666 of 1329
From Title Created

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 667 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 668 of 1329
From Title Created

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 669 of 1329
From Title Created

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 670 of 1329
From Title Created

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 671 of 1329
From Title Created

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 672 of 1329
From Title Created

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 673 of 1329
From Title Created

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 674 of 1329
From Title Created

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 675 of 1329
From Title Created

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 676 of 1329
From Title Created

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 677 of 1329
From Title Created

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 678 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 679 of 1329
From Title Created

Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 680 of 1329
From Title Created

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 681 of 1329
From Title Created

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

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2270> Join WebEx meeting

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conferencing system or application. To find the host key for this meeting,

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Join by phone

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Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

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20150729-022632049_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=188912085

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From Title Created

Rahul Kukreja Phone Log 03-AUG-2015 09:58:31 AM


Joined today's call.
Paticipants:

Elmar
Jijin

Sara
Sanesh
Rahul

We analyzed the output of show ip mroute provided by Naveed for device with
hostname D-A1122-PTC1-B

- total number of streams (S,G) - 1559


- out of that with : Outgoing interface list: Null we had 1149 (S,G), so there will
be traffic for them
- So remaining streams : 410

- 338 streams, where in coming interface is Tunnel5

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY


(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY
(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY
(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY
D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

and only 3 S,G Entries with flag MY

- Informed Elmar that in this specific device, we have only 3 streams for which
the traffic is coming over MVPN and has issue.

- We discussed that the impact on CPU may not be much if only 3 S,G groups
have issues.
- It would be good idea to check how many multicast entries are impacted
when they plan to remove the rate-limiter and check.
- He inderstands this and will check with his team what needs to planned
further.
- Elmar was also concerned that removing the command may not be a long run
solution it can be workaround. Informed him that TAC may not provide a
specific rate-limter number which best fits in this environment.

- Need to drop him an email summarizing the above.

For IPTV Case 633246489:


-------------------------
Leave it pending as of now.
No update

Next meeting:
-------------
07:00 AM GMT 10th August

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 686 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 04-AUG-2015 10:22:03 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 687 of 1329
From Title Created

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 688 of 1329
From Title Created

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

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From Title Created

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

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From Title Created

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 692 of 1329
From Title Created

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what you've provided, can you answer the following:

* What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

* Does it mean we only need to create 66 entries for all hardware entries

to be available and cameras to be viewable from the workstations? 66 entries

is not a lot and understandably it would not create much of a cpu spike to

create them

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From Title Created

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 694 of 1329
From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

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From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 696 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 697 of 1329
From Title Created

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 698 of 1329
From Title Created

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 699 of 1329
From Title Created

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 700 of 1329
From Title Created

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 701 of 1329
From Title Created

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 702 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 703 of 1329
From Title Created

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 704 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

Join WebEx

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Meeting number: 207 212 566

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If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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Join by phone

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Access code: 207 212 566

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

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your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

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Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

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From Title Created

the author's permission. If you are not the addressee you must not read, copy

or disseminate this message. If you have received it in error please notify the

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opinions expressed in this message do not necessarily represent the official

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of Qatar Airways has explicitly approved such contract formation. To the fullest

extent permissible by law, Qatar Airways disclaim all liability for loss or damage

to person or property arising from this message being infected by computer

virus or other contamination.

20150804-052202067_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189223894

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From Title Created

Please refer to the note detail 04-AUG-2015 11:08:42 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 708 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 709 of 1329
From Title Created

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is

listed as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as

Tunnel5 (which indicates the traffic is flowing over MVPN)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 710 of 1329
From Title Created

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is

set with Incoming interface set as tunnel 5 have traffic going to receivers?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 711 of 1329
From Title Created

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2

S,G Entries for which the entry is not programmed (flag MY) have issues with

traffic forwarding.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 712 of 1329
From Title Created

As discussed over the call if for only 2 entries the traffic is not working,

then we could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove

this command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

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From Title Created

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 715 of 1329
From Title Created

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 716 of 1329
From Title Created

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 717 of 1329
From Title Created

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 718 of 1329
From Title Created

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 719 of 1329
From Title Created

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

that out of these 2000 multicast streams there were certain streams that did

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 720 of 1329
From Title Created

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 721 of 1329
From Title Created

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 722 of 1329
From Title Created

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 723 of 1329
From Title Created

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 724 of 1329
From Title Created

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 725 of 1329
From Title Created

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 726 of 1329
From Title Created

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 727 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 728 of 1329
From Title Created

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 729 of 1329
From Title Created

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 730 of 1329
From Title Created

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 731 of 1329
From Title Created

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 732 of 1329
From Title Created

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 733 of 1329
From Title Created

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 734 of 1329
From Title Created

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 735 of 1329
From Title Created

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 736 of 1329
From Title Created

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 737 of 1329
From Title Created

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 738 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

Cisco)

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 739 of 1329
From Title Created

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 740 of 1329
From Title Created

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 741 of 1329
From Title Created

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

2270> Join WebEx meeting

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Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

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<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

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Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

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information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

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20150804-060841596_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189224589

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From Title Created

Sara Alshafie Please refer to the note detail 05-AUG-2015 07:17:27 AM

From: salshafi@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,"Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu

Yenikapati

-X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva

Mahajan

-X (shmahaja - WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan

Mitra

(pomitra)" <pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

I would like to inform you that I will be out of the office starting tomorrow and for

the next two weeks. From PSTS side, I will have one of my colleague keep an

eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 746 of 1329
From Title Created

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 747 of 1329
From Title Created

From: Rahul Kukreja (rahkukre)

[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

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From Title Created

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 749 of 1329
From Title Created

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 753 of 1329
From Title Created

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what you've provided, can you answer the following:

* What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

* Does it mean we only need to create 66 entries for all hardware entries

to be available and cameras to be viewable from the workstations? 66 entries

is not a lot and understandably it would not create much of a cpu spike to

create them

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 754 of 1329
From Title Created

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 755 of 1329
From Title Created

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

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From Title Created

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 757 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 758 of 1329
From Title Created

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 759 of 1329
From Title Created

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 760 of 1329
From Title Created

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 761 of 1329
From Title Created

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 762 of 1329
From Title Created

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 763 of 1329
From Title Created

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 764 of 1329
From Title Created

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 765 of 1329
From Title Created

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

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20150805-021725379_image001.jpg

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7.html?attach=true&fileID=189279171

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From Title Created

Please refer to the note detail 05-AUG-2015 09:41:25 AM

From: esingleton@cp-31.com

To: "'Sara Alshafie -X (salshafi)'" <salshafi@cisco.com>,"'Rahul Kukreja

(rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Sara,

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 769 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 770 of 1329
From Title Created

I would like to inform you that I will be out of the office starting

tomorrow and for the next two weeks. From PSTS side, I will have one of my

colleague keep an eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 771 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 772 of 1329
From Title Created

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 773 of 1329
From Title Created

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is

listed as Null are 999

So remaining streams are 570

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From Title Created

- Out of these entries 338 streams have incoming interface as

Tunnel5 (which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

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From Title Created

- But could you please verify if the Entries where only M Flag is

set with Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2

S,G Entries for which the entry is not programmed (flag MY) have issues with

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From Title Created

traffic forwarding.

As discussed over the call if for only 2 entries the traffic is not working,

then we could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove

this command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

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From Title Created

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

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Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

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Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

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From Title Created

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

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From Title Created

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 783 of 1329
From Title Created

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 784 of 1329
From Title Created

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 785 of 1329
From Title Created

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 786 of 1329
From Title Created

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

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From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 788 of 1329
From Title Created

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

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From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 790 of 1329
From Title Created

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

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From Title Created

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 792 of 1329
From Title Created

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 793 of 1329
From Title Created

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 794 of 1329
From Title Created

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 795 of 1329
From Title Created

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

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From Title Created

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 797 of 1329
From Title Created

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 798 of 1329
From Title Created

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

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From Title Created

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 800 of 1329
From Title Created

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 801 of 1329
From Title Created

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 802 of 1329
From Title Created

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 803 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 804 of 1329
From Title Created

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 805 of 1329
From Title Created

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 806 of 1329
From Title Created

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

2270> Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

895

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From Title Created

5732&tollFree=1> Global call-in numbers |

<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

restrictions

Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other

information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

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From Title Created

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded

without the author's permission. If you are not the addressee you must not

read, copy or disseminate this message. If you have received it in error

please notify the sender immediately and delete the message from all storage

devices. Any opinions expressed in this message do not necessarily represent

the official positions of Qatar Airways. Any agreements (including any

warranties, representations, or offers) concluded with Qatar Airways by

using electronic correspondence shall only come into existence if an

authorized representative of Qatar Airways has explicitly approved such

contract formation. To the fullest extent permissible by law, Qatar Airways

disclaim all liability for loss or damage to person or property arising from

this message being infected by computer virus or other contamination.

20150805-044124121_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189293999

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From Title Created

Please refer to the note detail 05-AUG-2015 09:41:25 AM

From: esingleton@cp-31.com

To: "'Sara Alshafie -X (salshafi)'" <salshafi@cisco.com>,"'Rahul Kukreja

(rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Sara,

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 810 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 811 of 1329
From Title Created

I would like to inform you that I will be out of the office starting

tomorrow and for the next two weeks. From PSTS side, I will have one of my

colleague keep an eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 812 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 813 of 1329
From Title Created

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 814 of 1329
From Title Created

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is

listed as Null are 999

So remaining streams are 570

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From Title Created

- Out of these entries 338 streams have incoming interface as

Tunnel5 (which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 816 of 1329
From Title Created

- But could you please verify if the Entries where only M Flag is

set with Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2

S,G Entries for which the entry is not programmed (flag MY) have issues with

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From Title Created

traffic forwarding.

As discussed over the call if for only 2 entries the traffic is not working,

then we could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove

this command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

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From Title Created

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

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From Title Created

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

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From Title Created

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

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From Title Created

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

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From Title Created

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 824 of 1329
From Title Created

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 825 of 1329
From Title Created

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 826 of 1329
From Title Created

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 827 of 1329
From Title Created

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

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From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 829 of 1329
From Title Created

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

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From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

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From Title Created

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

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From Title Created

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 833 of 1329
From Title Created

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 834 of 1329
From Title Created

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 835 of 1329
From Title Created

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 836 of 1329
From Title Created

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 837 of 1329
From Title Created

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 838 of 1329
From Title Created

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 839 of 1329
From Title Created

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 840 of 1329
From Title Created

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 841 of 1329
From Title Created

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 842 of 1329
From Title Created

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 843 of 1329
From Title Created

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 844 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 845 of 1329
From Title Created

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 846 of 1329
From Title Created

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 847 of 1329
From Title Created

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

2270> Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

895

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From Title Created

5732&tollFree=1> Global call-in numbers |

<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

restrictions

Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other

information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 849 of 1329
From Title Created

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded

without the author's permission. If you are not the addressee you must not

read, copy or disseminate this message. If you have received it in error

please notify the sender immediately and delete the message from all storage

devices. Any opinions expressed in this message do not necessarily represent

the official positions of Qatar Airways. Any agreements (including any

warranties, representations, or offers) concluded with Qatar Airways by

using electronic correspondence shall only come into existence if an

authorized representative of Qatar Airways has explicitly approved such

contract formation. To the fullest extent permissible by law, Qatar Airways

disclaim all liability for loss or damage to person or property arising from

this message being infected by computer virus or other contamination.

20150805-044124121_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189293999

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 850 of 1329
From Title Created

Sara Alshafie Please refer to the note detail 05-AUG-2015 09:43:15 AM

From: salshafi@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,"Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu

Yenikapati

-X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva

Mahajan

-X (shmahaja - WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan

Mitra

(pomitra)" <pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hello Elmar,

I have made Rahul the alternate host so it should be fine.

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 851 of 1329
From Title Created

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 05, 2015 12:41 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Sara,

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

From: Sara Alshafie -X (salshafi)

[mailto:salshafi@cisco.com]<mailto:[mailto:salshafi@cisco.com]>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 852 of 1329
From Title Created

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

I would like to inform you that I will be out of the office starting tomorrow and for

the next two weeks. From PSTS side, I will have one of my colleague keep an

eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 853 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

From: Rahul Kukreja (rahkukre)

[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 854 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 855 of 1329
From Title Created

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 856 of 1329
From Title Created

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 857 of 1329
From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 858 of 1329
From Title Created

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 859 of 1329
From Title Created

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 860 of 1329
From Title Created

Firstly I feel we need to break things down into layman's terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what you've provided, can you answer the following:

* What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

* Does it mean we only need to create 66 entries for all hardware entries

to be available and cameras to be viewable from the workstations? 66 entries

is not a lot and understandably it would not create much of a cpu spike to

create them

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 861 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 862 of 1329
From Title Created

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 863 of 1329
From Title Created

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 864 of 1329
From Title Created

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 865 of 1329
From Title Created

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 866 of 1329
From Title Created

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 867 of 1329
From Title Created

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 868 of 1329
From Title Created

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 869 of 1329
From Title Created

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 870 of 1329
From Title Created

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 871 of 1329
From Title Created

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 872 of 1329
From Title Created

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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Join by phone

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Can't join the meeting? Contact

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IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

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Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

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Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

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From Title Created

20150805-044314247_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189294059

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From Title Created

Jijin M B Please refer to the note detail 06-AUG-2015 06:42:48 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture as you requested.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 876 of 1329
From Title Created

Jijin

________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 877 of 1329
From Title Created

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 878 of 1329
From Title Created

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

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From Title Created

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

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From Title Created

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

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From Title Created

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 882 of 1329
From Title Created

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

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From Title Created

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 884 of 1329
From Title Created

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

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From Title Created

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

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From Title Created

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 887 of 1329
From Title Created

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 888 of 1329
From Title Created

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 889 of 1329
From Title Created

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 890 of 1329
From Title Created

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 891 of 1329
From Title Created

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 892 of 1329
From Title Created

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 893 of 1329
From Title Created

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

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(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

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20150806-134243041_image001.jpg

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From Title Created

Rahul Kukreja Please refer to the note detail 07-AUG-2015 08:44:59 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

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From Title Created

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

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From Title Created

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 901 of 1329
From Title Created

Please find the attached capture as you requested.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 902 of 1329
From Title Created

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

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From Title Created

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

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From Title Created

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

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Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

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Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

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From Title Created

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 908 of 1329
From Title Created

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

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From Title Created

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

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From Title Created

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

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From Title Created

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 912 of 1329
From Title Created

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 913 of 1329
From Title Created

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

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From Title Created

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

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From Title Created

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

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From Title Created

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 917 of 1329
From Title Created

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 918 of 1329
From Title Created

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 919 of 1329
From Title Created

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 920 of 1329
From Title Created

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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bb7e4d8aae2360d>

Join by phone

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+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

C&ED=318955732&tollFree=1> | Toll-free calling

restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>

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From Title Created

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

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Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

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to person or property arising from this message being infected by computer

virus or other contamination.

20150807-034458238_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189426048

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 922 of 1329
From Title Created

Please refer to the note detail 07-AUG-2015 02:03:05 PM

From: esingleton@cp-31.com

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Jijin Badarudeen

<Jijin.Badarudeen@mannai.com.qa>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)"

<nbeechag@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja

- WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra

(pomitra)" <pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

We're specifically prohibited from collecting data or captures from PTC-2, as

the platform is not in fully redundant. The capture was not done on the correct

distribution switch. Please re-capture on PTC1 pair.

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 923 of 1329
From Title Created

_____

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

To: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa], Elmar

Singleton [mailto:esingleton@cp-31.com], Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], 'Michael

Kiran Bolleddu' [mailto:mbolleddu@qatarairways.com.qa], Shajeeb Kader

[mailto:Shajeeb.Kader@mannai.com.qa], Sowgath Gopal

[mailto:Sowgath.Gopal@mannai.com.qa]

Cc: attach@cisco.com [mailto:attach@cisco.com], Sara Alshafie -X (salshafi)

[mailto:salshafi@cisco.com], Mohamed El Shenawy Ali (shenawy)

[mailto:shenawy@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com], Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco) [mailto:shmahaja@cisco.com], Poojan

Mitra (pomitra) [mailto:pomitra@cisco.com]

Sent: Fri, 07 Aug 2015 11:44:53 +0300

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 924 of 1329
From Title Created

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 925 of 1329
From Title Created

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 926 of 1329
From Title Created

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 927 of 1329
From Title Created

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 928 of 1329
From Title Created

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 929 of 1329
From Title Created

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 930 of 1329
From Title Created

Hi Rahul,

Please find the attached capture as you requested.

Regards,

Jijin

_____

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 931 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 932 of 1329
From Title Created

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 933 of 1329
From Title Created

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 934 of 1329
From Title Created

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with

traffic forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 935 of 1329
From Title Created

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 937 of 1329
From Title Created

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 938 of 1329
From Title Created

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 939 of 1329
From Title Created

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 940 of 1329
From Title Created

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 941 of 1329
From Title Created

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 942 of 1329
From Title Created

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black

screen, no camera image) when trying to bring up certain cameras (the ones

without S,G entries I presume). The advise was to disable the rate limiter, as

the CPU gets overwhelmed with the amount of multicast packets it receives

and would drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 943 of 1329
From Title Created

Does it mean we only need to create 66 entries for all hardware entries

to be available and cameras to be viewable from the workstations? 66 entries

is not a lot and understandably it would not create much of a cpu spike to

create them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 944 of 1329
From Title Created

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag

set as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 945 of 1329
From Title Created

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 946 of 1329
From Title Created

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 947 of 1329
From Title Created

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 948 of 1329
From Title Created

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 949 of 1329
From Title Created

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 950 of 1329
From Title Created

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 951 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan

-X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 952 of 1329
From Title Created

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 953 of 1329
From Title Created

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 954 of 1329
From Title Created

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag

- WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 955 of 1329
From Title Created

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 956 of 1329
From Title Created

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 957 of 1329
From Title Created

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); shajeeb.kader@mannai.com.qa; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 958 of 1329
From Title Created

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 959 of 1329
From Title Created

LIMITED at Cisco); shajeeb.kader@mannai.com.qa; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 960 of 1329
From Title Created

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Michael Kiran Bolleddu; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

_____

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 961 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com' (attach@cisco.com)

[mailto:attach@cisco.com], Mohamed El Shenawy Ali (shenawy)

[mailto:shenawy@cisco.com], Rahul Kukreja (rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar

Singleton [mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 962 of 1329
From Title Created

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00

PM (UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

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From Title Created

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting, go

here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

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Global call-in numbers | Toll-free calling restrictions

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IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

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From Title Created

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

or disseminate this message. If you have received it in error please notify the

sender immediately and delete the message from all storage devices. Any

opinions expressed in this message do not necessarily represent the official

positions of Qatar Airways. Any agreements (including any warranties,

representations, or offers) concluded with Qatar Airways by using electronic

correspondence shall only come into existence if an authorized representative

of Qatar Airways has explicitly approved such contract formation. To the

fullest extent permissible by law, Qatar Airways disclaim all liability for loss or

damage to person or property arising from this message being infected by

computer virus or other contamination.

20150807-090304151_null

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189431262

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From Title Created

Jijin M B Please refer to the note detail 07-AUG-2015 02:11:52 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 966 of 1329
From Title Created

Jijin

________________________________

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 967 of 1329
From Title Created

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 968 of 1329
From Title Created

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 969 of 1329
From Title Created

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 970 of 1329
From Title Created

Please find the attached capture as you requested.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 971 of 1329
From Title Created

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 972 of 1329
From Title Created

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

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From Title Created

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

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From Title Created

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

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Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

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From Title Created

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 978 of 1329
From Title Created

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

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From Title Created

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 980 of 1329
From Title Created

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 981 of 1329
From Title Created

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 982 of 1329
From Title Created

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 983 of 1329
From Title Created

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 984 of 1329
From Title Created

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 985 of 1329
From Title Created

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 986 of 1329
From Title Created

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 987 of 1329
From Title Created

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 988 of 1329
From Title Created

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

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From Title Created

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20150807-091149062_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 991 of 1329
From Title Created

7.html?attach=true&fileID=189446336

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 992 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 07-AUG-2015 02:15:18 PM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 993 of 1329
From Title Created

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 994 of 1329
From Title Created

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

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From Title Created

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

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From Title Created

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

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From Title Created

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

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From Title Created

Hi Rahul,

Please find the attached capture as you requested.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

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From Title Created

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

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From Title Created

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

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From Title Created

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

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From Title Created

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

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From Title Created

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1005 of 1329
From Title Created

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1006 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1007 of 1329
From Title Created

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1008 of 1329
From Title Created

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1009 of 1329
From Title Created

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1010 of 1329
From Title Created

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1011 of 1329
From Title Created

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1012 of 1329
From Title Created

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1013 of 1329
From Title Created

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1014 of 1329
From Title Created

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1015 of 1329
From Title Created

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1016 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

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From Title Created

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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bb7e4d8aae2360d>

Join by phone

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Access code: 207 212 566

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

C&ED=318955732&tollFree=1> | Toll-free calling

restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>

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From Title Created

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

[Description: Image removed by sender. OW LOGO]

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

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From Title Created

20150807-091517251_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189431554

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1020 of 1329
From Title Created

Please refer to the note detail 10-AUG-2015 06:52:20 AM

From: esingleton@cp-31.com

To: "'Sara Alshafie -X (salshafi)'" <salshafi@cisco.com>,"'Rahul Kukreja

(rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

We'll cancel today's session for 2 reasons:

1. We still don't have the latest captures to analyze the streams you

asked for. One of our security team members is still scanning cameras to

come up with this list for Jijin to do the capture.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1021 of 1329
From Title Created

2. Michael is on leave, which means we won't have any feedback on the

Distribution pair to discuss anything further on the IPTV multicast issue.

We will reconvene next Monday, 17 August.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 12:43

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1022 of 1329
From Title Created

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hello Elmar,

I have made Rahul the alternate host so it should be fine.

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1023 of 1329
From Title Created

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 05, 2015 12:41 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1024 of 1329
From Title Created

Thanks Sara,

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1025 of 1329
From Title Created

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

I would like to inform you that I will be out of the office starting

tomorrow and for the next two weeks. From PSTS side, I will have one of my

colleague keep an eye on the case during my absence.

Let me know if you need anything.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1026 of 1329
From Title Created

Kindest regards,

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1027 of 1329
From Title Created

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1028 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1029 of 1329
From Title Created

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is

listed as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as

Tunnel5 (which indicates the traffic is flowing over MVPN)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1030 of 1329
From Title Created

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is

set with Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1031 of 1329
From Title Created

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2

S,G Entries for which the entry is not programmed (flag MY) have issues with

traffic forwarding.

As discussed over the call if for only 2 entries the traffic is not working,

then we could try to remove the rate-limter and check this further.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1032 of 1329
From Title Created

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove

this command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

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From Title Created

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

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From Title Created

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

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From Title Created

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1038 of 1329
From Title Created

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1039 of 1329
From Title Created

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1040 of 1329
From Title Created

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

I somehow feel we're missing something as the situation was more dire during

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1041 of 1329
From Title Created

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1042 of 1329
From Title Created

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1043 of 1329
From Title Created

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1044 of 1329
From Title Created

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

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From Title Created

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1046 of 1329
From Title Created

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1047 of 1329
From Title Created

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1048 of 1329
From Title Created

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1049 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1050 of 1329
From Title Created

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1051 of 1329
From Title Created

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1052 of 1329
From Title Created

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

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From Title Created

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1054 of 1329
From Title Created

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1055 of 1329
From Title Created

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1056 of 1329
From Title Created

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1057 of 1329
From Title Created

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1058 of 1329
From Title Created

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

Cisco)

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1059 of 1329
From Title Created

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1060 of 1329
From Title Created

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1061 of 1329
From Title Created

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

2270> Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

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From Title Created

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

895

5732&tollFree=1> Global call-in numbers |

<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

restrictions

Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

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From Title Created

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other

information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded

without the author's permission. If you are not the addressee you must not

read, copy or disseminate this message. If you have received it in error

please notify the sender immediately and delete the message from all storage

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From Title Created

devices. Any opinions expressed in this message do not necessarily represent

the official positions of Qatar Airways. Any agreements (including any

warranties, representations, or offers) concluded with Qatar Airways by

using electronic correspondence shall only come into existence if an

authorized representative of Qatar Airways has explicitly approved such

contract formation. To the fullest extent permissible by law, Qatar Airways

disclaim all liability for loss or damage to person or property arising from

this message being infected by computer virus or other contamination.

20150810-015219298_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189504709

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From Title Created

Rahul Kukreja Please refer to the note detail 10-AUG-2015 06:58:42 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu

Yenikapati

-X (hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva

Mahajan

-X (shmahaja - WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan

Mitra

(pomitra)" <pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your email.

Sure, we will sync up on 17th August.

Meanwhile do we have any further update on the IPTV Case?

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1066 of 1329
From Title Created

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Monday, August 10, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

We'll cancel today's session for 2 reasons:

1. We still don't have the latest captures to analyze the streams you asked

for. One of our security team members is still scanning cameras to come up

with this list for Jijin to do the capture.

2. Michael is on leave, which means we won't have any feedback on the

Distribution pair to discuss anything further on the IPTV multicast issue.

We will reconvene next Monday, 17 August.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1067 of 1329
From Title Created

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 12:43

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hello Elmar,

I have made Rahul the alternate host so it should be fine.

Kindest regards,

Sara

..:|:..:|:..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1068 of 1329
From Title Created

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 05, 2015 12:41 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Sara,

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

From: Sara Alshafie -X (salshafi)

[mailto:salshafi@cisco.com]<mailto:[mailto:salshafi@cisco.com]>

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From Title Created

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

I would like to inform you that I will be out of the office starting tomorrow and for

the next two weeks. From PSTS side, I will have one of my colleague keep an

eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

Sara

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1070 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

From: Rahul Kukreja (rahkukre)

[mailto:rahkukre@cisco.com]<mailto:[mailto:rahkukre@cisco.com]>

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1071 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

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From Title Created

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

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From Title Created

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

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From Title Created

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

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From Title Created

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1077 of 1329
From Title Created

Firstly I feel we need to break things down into layman's terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what you've provided, can you answer the following:

* What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

* Does it mean we only need to create 66 entries for all hardware entries

to be available and cameras to be viewable from the workstations? 66 entries

is not a lot and understandably it would not create much of a cpu spike to

create them

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1078 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1079 of 1329
From Title Created

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

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From Title Created

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

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From Title Created

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1082 of 1329
From Title Created

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1083 of 1329
From Title Created

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1084 of 1329
From Title Created

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1085 of 1329
From Title Created

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1086 of 1329
From Title Created

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1087 of 1329
From Title Created

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1088 of 1329
From Title Created

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

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From Title Created

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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Join by phone

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Access code: 207 212 566

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numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

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From Title Created

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

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Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

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Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

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From Title Created

20150810-015841568_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189504963

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From Title Created

Please refer to the note detail 10-AUG-2015 10:52:21 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,"'Sara Alshafie -X

(salshafi)'" <salshafi@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Rahul.

As for the IPTV case, please see point 2 per my previous email.

Regards

Elmar

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1093 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Monday, August 10, 2015 09:59

To: Elmar Singleton; Sara Alshafie -X (salshafi); 'Naveed Mohammad';

'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath

Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your email.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1094 of 1329
From Title Created

Sure, we will sync up on 17th August.

Meanwhile do we have any further update on the IPTV Case?

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Monday, August 10, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1095 of 1329
From Title Created

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

We'll cancel today's session for 2 reasons:

1. We still don't have the latest captures to analyze the streams you

asked for. One of our security team members is still scanning cameras to

come up with this list for Jijin to do the capture.

2. Michael is on leave, which means we won't have any feedback on the

Distribution pair to discuss anything further on the IPTV multicast issue.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1096 of 1329
From Title Created

We will reconvene next Monday, 17 August.

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 12:43

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

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From Title Created

Hello Elmar,

I have made Rahul the alternate host so it should be fine.

Kindest regards,

Sara

..:|:..:|:..

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1098 of 1329
From Title Created

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 05, 2015 12:41 PM

To: Sara Alshafie -X (salshafi); Rahul Kukreja (rahkukre); 'Naveed

Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen';

'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Thanks Sara,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1099 of 1329
From Title Created

Can you please arrange for someone to host the session in your absence?

Regards

Elmar

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Wednesday, August 05, 2015 10:17

To: Elmar Singleton; Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael

Kiran Bolleddu'; 'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1100 of 1329
From Title Created

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Dear all,

I would like to inform you that I will be out of the office starting

tomorrow and for the next two weeks. From PSTS side, I will have one of my

colleague keep an eye on the case during my absence.

Let me know if you need anything.

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1101 of 1329
From Title Created

..:|:..:|:..

Sara Al-Shafie

Post-Sales Escalation Specialist | MEA-TAC

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, August 04, 2015 2:08 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1102 of 1329
From Title Created

Thanks Rahul,

I've asked Mannai to provide the mroute and mfib data you requested. Let's

discuss further once you have this data.

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, August 04, 2015 13:22

To: Elmar Singleton; 'Naveed Mohammad'; 'Michael Kiran Bolleddu'; 'Shajeeb

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1103 of 1329
From Title Created

Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

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From Title Created

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is

listed as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as

Tunnel5 (which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

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From Title Created

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is

set with Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

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From Title Created

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2

S,G Entries for which the entry is not programmed (flag MY) have issues with

traffic forwarding.

As discussed over the call if for only 2 entries the traffic is not working,

then we could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove

this command during off business hours.

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From Title Created

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

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From Title Created

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

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From Title Created

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

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From Title Created

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1113 of 1329
From Title Created

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

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From Title Created

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into layman's terms as not of

all us have the required technical knowledge to understand what the

different flag settings mean. Our previous discussion centered around the

understanding that we have at least +-2000 cameras on PTC-1. The problem

was

that out of these 2000 multicast streams there were certain streams that did

not have the S,G entries. This is turn would cause the workstations to

timeout (black screen, no camera image) when trying to bring up certain

cameras (the ones without S,G entries I presume). The advise was to disable

the rate limiter, as the CPU gets overwhelmed with the amount of multicast

packets it receives and would drop packets causing the hardware entries not

to be created.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1115 of 1329
From Title Created

Now moving on with what you've provided, can you answer the following:

. What is the relationship between the 66 streams from the output

and the 2000 cameras we have on PTC-1?

. Does it mean we only need to create 66 entries for all hardware

entries to be available and cameras to be viewable from the workstations? 66

entries is not a lot and understandably it would not create much of a cpu

spike to create them

I somehow feel we're missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the

platform based on what we expected to be a huge cpu spike. Why is this now

different?

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1116 of 1329
From Title Created

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED

at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan

Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1117 of 1329
From Title Created

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that

there are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with

flag set as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and

testing if the traffic works fine for these streams.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1118 of 1329
From Title Created

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1119 of 1329
From Title Created

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

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From Title Created

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

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From Title Created

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

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From Title Created

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com);

Mohamed El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1123 of 1329
From Title Created

Shajeeb

Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco);

Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1124 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

(shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO

LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El

Shenawy

Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa

-X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath

Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1125 of 1329
From Title Created

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at

Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

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From Title Created

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1127 of 1329
From Title Created

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO

LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from

our last meeting on the 15th of July:

VSS multicast issue

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From Title Created

Action Items:

-------------

- Naveed will run the commands as explained in Rahul's e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea

of the increase in CPU Utilization seen in the Lab Environment and decide

when the command could be removed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1129 of 1329
From Title Created

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in

his email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August

12pm (GMT+3).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1130 of 1329
From Title Created

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1131 of 1329
From Title Created

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call

and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1132 of 1329
From Title Created

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1133 of 1329
From Title Created

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED

at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad - WIPRO

LIMITED

at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); shajeeb.kader@mannai.com.qa;

Michael

Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at

Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1134 of 1329
From Title Created

Are you happy with the current slot of 12 PM for the session or should we

move it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco) [mailto:skariyad@cisco.com],

'attach@cisco.com' (attach@cisco.com) [mailto:attach@cisco.com], Mohamed

El

Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul Kukreja

(rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag -

WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar Singleton

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1135 of 1329
From Title Created

[mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1136 of 1329
From Title Created

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d8618a4603

4eb02

2270> Join WebEx meeting

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host

privilege to another participant or to start the meeting from a video

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From Title Created

conferencing system or application. To find the host key for this meeting,

<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4bb7e4

d8aae2

360d> go here.

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=MC&ED=31

895

5732&tollFree=1> Global call-in numbers |

<http://www.webex.com/pdf/tollfree_restrictions.pdf> Toll-free calling

restrictions

Can't join the meeting? <https://cisco.webex.com/ciscosales/mc> Contact

support.

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other

information sent during the session to be recorded, which may be

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From Title Created

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

Description: Image removed by sender. OW LOGO

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded

without the author's permission. If you are not the addressee you must not

read, copy or disseminate this message. If you have received it in error

please notify the sender immediately and delete the message from all storage

devices. Any opinions expressed in this message do not necessarily represent

the official positions of Qatar Airways. Any agreements (including any

warranties, representations, or offers) concluded with Qatar Airways by

using electronic correspondence shall only come into existence if an

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authorized representative of Qatar Airways has explicitly approved such

contract formation. To the fullest extent permissible by law, Qatar Airways

disclaim all liability for loss or damage to person or property arising from

this message being infected by computer virus or other contamination.

20150810-055219654_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189513326

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From Title Created

Jijin M B Please refer to the note detail 12-AUG-2015 08:43:09 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1141 of 1329
From Title Created

Sent: Friday, August 07, 2015 5:15 PM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1142 of 1329
From Title Created

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

Jijin

________________________________

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1143 of 1329
From Title Created

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1144 of 1329
From Title Created

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1145 of 1329
From Title Created

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1146 of 1329
From Title Created

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1147 of 1329
From Title Created

Please find the attached capture as you requested.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1148 of 1329
From Title Created

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1149 of 1329
From Title Created

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

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From Title Created

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1154 of 1329
From Title Created

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1155 of 1329
From Title Created

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

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From Title Created

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1157 of 1329
From Title Created

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1158 of 1329
From Title Created

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1159 of 1329
From Title Created

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1160 of 1329
From Title Created

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1161 of 1329
From Title Created

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1162 of 1329
From Title Created

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1163 of 1329
From Title Created

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1164 of 1329
From Title Created

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1165 of 1329
From Title Created

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1166 of 1329
From Title Created

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

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20150812-034302225_image001.jpg

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7.html?attach=true&fileID=189649857

20150812-034302225_10.16.176.67 before opening stream.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189654487

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From Title Created

20150812-034302226_10.16.176.67 after opening stream.txt

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7.html?attach=true&fileID=189649859

20150812-034302226_10.16.71.64 after opening stream.txt

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7.html?attach=true&fileID=189649860

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From Title Created

Rahul Kukreja Please refer to the note detail 12-AUG-2015 12:09:12 PM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for sending the output. I dont see counters incrementing in mroute o/p

Could you please confirm if the traffic was received for the S,G on Receiver?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, August 12, 2015 2:13 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1170 of 1329
From Title Created

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, August 07, 2015 5:15 PM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1171 of 1329
From Title Created

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1172 of 1329
From Title Created

Hi Rahul,

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1173 of 1329
From Title Created

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1174 of 1329
From Title Created

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1176 of 1329
From Title Created

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture as you requested.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1177 of 1329
From Title Created

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1178 of 1329
From Title Created

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1179 of 1329
From Title Created

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1180 of 1329
From Title Created

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

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From Title Created

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1182 of 1329
From Title Created

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1183 of 1329
From Title Created

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1184 of 1329
From Title Created

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1185 of 1329
From Title Created

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1186 of 1329
From Title Created

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1187 of 1329
From Title Created

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1188 of 1329
From Title Created

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1189 of 1329
From Title Created

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1190 of 1329
From Title Created

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1191 of 1329
From Title Created

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1192 of 1329
From Title Created

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1193 of 1329
From Title Created

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1194 of 1329
From Title Created

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1195 of 1329
From Title Created

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

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From Title Created

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4

bb7e4d8aae2360d>

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

C&ED=318955732&tollFree=1> | Toll-free calling

restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

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From Title Created

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

[Description: Image removed by sender. OW LOGO]

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

or disseminate this message. If you have received it in error please notify the

sender immediately and delete the message from all storage devices. Any

opinions expressed in this message do not necessarily represent the official

positions of Qatar Airways. Any agreements (including any warranties,

representations, or offers) concluded with Qatar Airways by using electronic

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of Qatar Airways has explicitly approved such contract formation. To the fullest

extent permissible by law, Qatar Airways disclaim all liability for loss or damage

to person or property arising from this message being infected by computer

virus or other contamination.

20150812-070910886_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189666772

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From Title Created

Please refer to the note detail 12-AUG-2015 12:25:37 PM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

I feel were back to square 1 again with information not being consistent with

what weve seen previously. We cannot make a call on removing the rate limiter

if were not certain that our troubleshooting approach and understanding of the

data were reading is correct.

In order to save time and stop the sending of captures back and forth, can you

not remotely capture the data yourself so we can move forward with a solution?

Every time there is a new data capture required, another day is lost to get an

engineer out here, do a capture, send it back, analyze, then ask for another

capture based on what you see, get an engineer out again, etc. You can work

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1199 of 1329
From Title Created

on the switch and view whatever you need to view. We have someone from the

VSS team here all day that can stream information to the workstation if

required.

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, August 12, 2015 15:09

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1200 of 1329
From Title Created

Hi Jijin,

Thanks for sending the output. I dont see counters incrementing in mroute o/p

Could you please confirm if the traffic was received for the S,G on Receiver?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, August 12, 2015 2:13 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1201 of 1329
From Title Created

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture.

Regards,

Jijin

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1202 of 1329
From Title Created

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, August 07, 2015 5:15 PM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1203 of 1329
From Title Created

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1204 of 1329
From Title Created

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

Jijin

_____

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1205 of 1329
From Title Created

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1206 of 1329
From Title Created

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1207 of 1329
From Title Created

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1208 of 1329
From Title Created

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

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From Title Created

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1211 of 1329
From Title Created

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture as you requested.

Regards,

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From Title Created

Jijin

_____

From: Rahul Kukreja (rahkukre) <rahkukre@cisco.com>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

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From Title Created

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

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From Title Created

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

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From Title Created

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

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From Title Created

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

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From Title Created

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

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From Title Created

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

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From Title Created

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

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From Title Created

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

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From Title Created

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com); Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1225 of 1329
From Title Created

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

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From Title Created

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

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From Title Created

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

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From Title Created

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

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From Title Created

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1230 of 1329
From Title Created

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1231 of 1329
From Title Created

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1232 of 1329
From Title Created

at Cisco); Jijin Badarudeen; Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com); Mohamed El Shenawy Ali (shenawy);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1233 of 1329
From Title Created

Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)" <salshafi@cisco.com>

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1234 of 1329
From Title Created

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu <mbolleddu@qatarairways.com.qa>, E Singleton

<esingleton@cp-31.com>, "Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)" <shmahaja@cisco.com>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>, "Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)" <skariyad@cisco.com>,

"'attach@cisco.com' (attach@cisco.com)" <attach@cisco.com>, "Mohamed El

Shenawy Ali (shenawy)" <shenawy@cisco.com>, "Rahul Kukreja (rahkukre)"

<rahkukre@cisco.com>, "Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>, Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>, "Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

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From Title Created

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

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From Title Created

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1237 of 1329
From Title Created

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); shajeeb.kader@mannai.com.qa; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1238 of 1329
From Title Created

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu [mailto:mbolleddu@qatarairways.com.qa]

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com); Mohamed El Shenawy Ali (shenawy); Rahul Kukreja

(rahkukre); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); shajeeb.kader@mannai.com.qa; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1239 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-31.com]

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com' (attach@cisco.com); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa; Michael Kiran Bolleddu; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

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From Title Created

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

_____

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com' (attach@cisco.com)

[mailto:attach@cisco.com], Mohamed El Shenawy Ali (shenawy)

[mailto:shenawy@cisco.com], Rahul Kukreja (rahkukre)

[mailto:rahkukre@cisco.com], Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco) [mailto:nbeechag@cisco.com], Elmar

Singleton [mailto:esingleton@cp-31.com], shajeeb.kader@mannai.com.qa

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

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From Title Created

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-31.com>;

'Michael Kiran Bolleddu'; Naveed Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa); Mohamed El

Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

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From Title Created

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7.html?attach=true&fileID=189667523

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From Title Created

Rahul Kukreja Please refer to the note detail 12-AUG-2015 12:33:18 PM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Let me check with Naveen, I will get back back to you when can we check this

over webex.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 12, 2015 5:55 PM

To: Rahul Kukreja (rahkukre); 'Jijin Badarudeen'; 'Naveed Mohammad';

'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Sowgath Gopal'

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1246 of 1329
From Title Created

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

I feel were back to square 1 again with information not being consistent with

what weve seen previously. We cannot make a call on removing the rate limiter

if were not certain that our troubleshooting approach and understanding of the

data were reading is correct.

In order to save time and stop the sending of captures back and forth, can you

not remotely capture the data yourself so we can move forward with a solution?

Every time there is a new data capture required, another day is lost to get an

engineer out here, do a capture, send it back, analyze, then ask for another

capture based on what you see, get an engineer out again, etc. You can work

on the switch and view whatever you need to view. We have someone from the

VSS team here all day that can stream information to the workstation if

required.

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, August 12, 2015 15:09

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1247 of 1329
From Title Created

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for sending the output. I dont see counters incrementing in mroute o/p

Could you please confirm if the traffic was received for the S,G on Receiver?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, August 12, 2015 2:13 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1248 of 1329
From Title Created

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture.

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, August 07, 2015 5:15 PM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1249 of 1329
From Title Created

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1250 of 1329
From Title Created

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1251 of 1329
From Title Created

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1252 of 1329
From Title Created

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

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From Title Created

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1254 of 1329
From Title Created

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture as you requested.

Regards,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1255 of 1329
From Title Created

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1256 of 1329
From Title Created

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1257 of 1329
From Title Created

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1258 of 1329
From Title Created

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1259 of 1329
From Title Created

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1260 of 1329
From Title Created

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1261 of 1329
From Title Created

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1262 of 1329
From Title Created

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1263 of 1329
From Title Created

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1264 of 1329
From Title Created

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1265 of 1329
From Title Created

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1266 of 1329
From Title Created

All,

Please find the capture of outputs..

Regards

Naveed

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1267 of 1329
From Title Created

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1268 of 1329
From Title Created

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1269 of 1329
From Title Created

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1270 of 1329
From Title Created

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1271 of 1329
From Title Created

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1272 of 1329
From Title Created

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1273 of 1329
From Title Created

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

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here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4

bb7e4d8aae2360d>

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

C&ED=318955732&tollFree=1> | Toll-free calling

restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

[Description: Image removed by sender. OW LOGO]

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From Title Created

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

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extent permissible by law, Qatar Airways disclaim all liability for loss or damage

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virus or other contamination.

20150812-073316937_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189667908

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 12-AUG-2015 12:34:39 PM
From: rahkukre@cisco.com
To: "Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at
Cisco)" <nbeechag@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"
<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -
WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X
(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X


(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"


<pomitra@cisco.com>,"Ruchir Jain (rucjain)" <rucjain@cisco.com>
Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveen,

Can you let me know when you are available tomorrow for webex, we could
check this for other streams as well in customer environment?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1276 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 12-AUG-2015 02:23:27 PM


From: nbeechag@cisco.com
To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>
Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"
<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"
<shenawy@cisco.com>,"Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at
Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -
WIPRO

LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X (shmahaja -


WIPRO

LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"


<pomitra@cisco.com>,"Ruchir Jain (rucjain)" <rucjain@cisco.com>
Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

I have webex to troubleshoot other customer issue tomorrow from 2-3PM


IST. We can have it at 5PM IST.

Thanks,

Naveen

From: Rahul Kukreja (rahkukre)

Sent: Wednesday, August 12, 2015 6:05 PM

To: Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at


Cisco)

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali


(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO
LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at
Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at
Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra
(pomitra); Ruchir Jain (rucjain)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveen,

Can you let me know when you are available tomorrow for webex, we could
check this for other streams as well in customer environment?

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1277 of 1329
From Title Created

Rahul Kukreja Please refer to the note detail 13-AUG-2015 02:59:51 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin, Team,

Could we have session today at 02:30 PM Qatar Timer (GMT + 3)?

Regards,

Rahul

From: Rahul Kukreja (rahkukre)

Sent: Wednesday, August 12, 2015 6:03 PM

To: 'Elmar Singleton'; 'Jijin Badarudeen'; 'Naveed Mohammad'; 'Michael Kiran

Bolleddu'; 'Shajeeb Kader'; 'Sowgath Gopal'

Cc: attach@cisco.com; Sara Alshafie -X (salshafi); Mohamed El Shenawy Ali

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1278 of 1329
From Title Created

(shenawy); Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO

LIMITED at Cisco); Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at

Cisco); Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at

Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra

(pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Let me check with Naveen, I will get back back to you when can we check this

over webex.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, August 12, 2015 5:55 PM

To: Rahul Kukreja (rahkukre); 'Jijin Badarudeen'; 'Naveed Mohammad';

'Michael Kiran Bolleddu'; 'Shajeeb Kader'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1279 of 1329
From Title Created

I feel were back to square 1 again with information not being consistent with

what weve seen previously. We cannot make a call on removing the rate limiter

if were not certain that our troubleshooting approach and understanding of the

data were reading is correct.

In order to save time and stop the sending of captures back and forth, can you

not remotely capture the data yourself so we can move forward with a solution?

Every time there is a new data capture required, another day is lost to get an

engineer out here, do a capture, send it back, analyze, then ask for another

capture based on what you see, get an engineer out again, etc. You can work

on the switch and view whatever you need to view. We have someone from the

VSS team here all day that can stream information to the workstation if

required.

Regards

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Wednesday, August 12, 2015 15:09

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1280 of 1329
From Title Created

Hi Jijin,

Thanks for sending the output. I dont see counters incrementing in mroute o/p

Could you please confirm if the traffic was received for the S,G on Receiver?

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Wednesday, August 12, 2015 2:13 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please find the attached capture.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1281 of 1329
From Title Created

Regards,

Jijin

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Friday, August 07, 2015 5:15 PM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

You will need to generate the IGMP Joins to receive the traffic for the stream.

If your receivers are behind the device D-A1122-PTC1-B, then please choose

the specific multicast stream, check for outputs requested before and after the

stream is received on the receiver.

Regards,

Rahul

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1282 of 1329
From Title Created

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 7:41 PM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

Please confirm do we need to open these streams on workstations in PTC1

distribution to take this capture.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1283 of 1329
From Title Created

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Friday, August 7, 2015 11:44 AM

To: Jijin Badarudeen; Elmar Singleton; Naveed Mohammad; 'Michael Kiran

Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Jijin,

Thanks for getting back to us. Looks like these streams have no traffic

anymore, as we see Source not found in every command.

D-A1122-PTC2-B#show ip mroute vrf CCTV 10.16.71.62 239.255.255.250

count

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From Title Created

Use "show ip mfib count" to get better response time for a large number of

mroutes.

IP Multicast Statistics

2924 routes using 2780310 bytes of memory

1440 groups, 1.03 average sources per group

Forwarding Counts: Pkt Count/Pkts per second/Avg Pkt Size/Kilobits per

second

Other counts: Total/RPF failed/Other drops(OIF-null, rate-limit etc)

Group: 239.255.255.250, Source count: 375, Packets forwarded: 6463564,

Packets received: 14685886

Source not found

Could you please choose couple of S,G Entries which has only M Flag set and

the incoming interface is Tunnel5, and collect the outputs:

show ip mroute vrf CCTV <source> <group>

show ip mroute vrf CCTV <source> <group> count (take this output multiple

times at an interval of 30 seconds)

show ip mfib vrf CCTV <source> <group> verbose

Example Streams with flag set as M:

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From Title Created

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

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From Title Created

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Jijin Badarudeen [mailto:Jijin.Badarudeen@mannai.com.qa]

Sent: Friday, August 07, 2015 12:12 AM

To: Rahul Kukreja (rahkukre); Elmar Singleton; Naveed Mohammad; 'Michael

Kiran Bolleddu'; Shajeeb Kader; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: Re: FW: SR 632952147 VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1287 of 1329
From Title Created

Hi Rahul,

Please find the attached capture as you requested.

Regards,

Jijin

________________________________

From: Rahul Kukreja (rahkukre)

<rahkukre@cisco.com<mailto:rahkukre@cisco.com>>

Sent: Tuesday, August 4, 2015 1:21 PM

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1288 of 1329
From Title Created

To: Elmar Singleton; Naveed Mohammad; 'Michael Kiran Bolleddu'; Shajeeb

Kader; Jijin Badarudeen; Sowgath Gopal

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Elmar,

Thanks for your time on call yesterday. I am briefly summarizing our

discussion. Also I had a check with BU Folks and have added further

comments.

- We analyzed the output of show ip mroute vrf CCTV provided by

Naveed for device with hostname D-A1122-PTC1-B

Total number of streams (S,G) Entries in this output were 1569

Total number of streams (s,G) Entries for which the Outgoing Interface is listed

as Null are 999

So remaining streams are 570

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From Title Created

- Out of these entries 338 streams have incoming interface as Tunnel5

(which indicates the traffic is flowing over MVPN)

66 streams have flag set as MTY (should have hardware entry programmed)

2 streams have flag set as MY (should not have hardware entry programmed)

6 streams have flag set as PM (Outgoing interface null)

1 stream have flag set as P (Outgoing interface null)

262 streams have flag set as M (Outgoing interface populated with vlans)

- Based on the above data only 2 streams don't have the entry

programmed.

- But could you please verify if the Entries where only M Flag is set with

Incoming interface set as tunnel 5 have traffic going to receivers?

show ip mroute vrf CCTV 10.16.71.62 239.255.255.250 count (take this output

multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.16.71.62 239.255.255.250 verbose

show ip mroute vrf CCTV 10.17.226.22 239.255.255.250 count (take this

output multiple times at an interval of 30 seconds)

show ip mfib vrf CCTV 10.17.226.22 239.255.255.250 verbose

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From Title Created

If the traffic for these streams is working fine, then it looks like only 2 S,G

Entries for which the entry is not programmed (flag MY) have issues with traffic

forwarding.

As discussed over the call if for only 2 entries the traffic is not working, then we

could try to remove the rate-limter and check this further.

PS: When removing the rate-limiter, it would be good idea to have a baseline

data as above, the console connectivity to the device, and try to remove this

command during off business hours.

Example Streams with flag set as M:

(10.16.71.62, 239.255.255.250), 00:02:54/00:00:05, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.13

Outgoing interface list:

Vlan608, Forward/Sparse, 00:02:54/00:02:28

Vlan612, Forward/Sparse, 00:02:54/00:02:30

Vlan628, Forward/Sparse, 00:02:54/00:02:29

Vlan640, Forward/Sparse, 00:02:54/00:02:28

Vlan634, Forward/Sparse, 00:02:54/00:02:32

Vlan638, Forward/Sparse, 00:02:54/00:02:28

Vlan624, Forward/Sparse, 00:02:54/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:54/00:02:42

Vlan2612, Forward/Sparse, 00:02:54/00:02:15

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From Title Created

Vlan620, Forward/Sparse, 00:02:54/00:01:28

Vlan644, Forward/Sparse, 00:02:54/00:02:29

Vlan614, Forward/Sparse, 00:02:54/00:02:28

Vlan632, Forward/Sparse, 00:02:54/00:02:34

Vlan636, Forward/Sparse, 00:02:54/00:02:52

Vlan646, Forward/Sparse, 00:02:54/00:02:28

Vlan606, Forward/Sparse, 00:02:54/00:02:29

Vlan610, Forward/Sparse, 00:02:54/00:01:29

Vlan642, Forward/Sparse, 00:02:54/00:02:29

Vlan2604, Forward/Sparse, 00:02:54/00:02:18

Vlan626, Forward/Sparse, 00:02:54/00:02:31

Vlan602, Forward/Sparse, 00:02:54/00:02:14

Vlan630, Forward/Sparse, 00:02:54/00:02:29

Vlan616, Forward/Sparse, 00:02:54/00:02:31

Vlan604, Forward/Sparse, 00:02:54/00:02:51

Vlan682, Forward/Sparse, 00:02:54/00:02:29

Vlan2622, Forward/Sparse, 00:02:54/00:02:16

Vlan652, Forward/Sparse, 00:02:54/00:02:28

(10.17.226.22, 239.255.255.250), 00:02:55/00:00:04, flags: M >>>>>>>>>

Incoming interface: Tunnel5, RPF nbr 172.21.0.201

Outgoing interface list:

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From Title Created

Vlan608, Forward/Sparse, 00:02:55/00:02:28

Vlan612, Forward/Sparse, 00:02:55/00:02:30

Vlan628, Forward/Sparse, 00:02:55/00:02:29

Vlan640, Forward/Sparse, 00:02:55/00:02:28

Vlan634, Forward/Sparse, 00:02:55/00:02:32

Vlan638, Forward/Sparse, 00:02:55/00:02:28

Vlan624, Forward/Sparse, 00:02:55/00:02:28

GigabitEthernet9/34.952, Forward/Sparse, 00:02:55/00:02:42

Vlan2612, Forward/Sparse, 00:02:55/00:02:15

Vlan620, Forward/Sparse, 00:02:55/00:01:28

Vlan644, Forward/Sparse, 00:02:55/00:02:29

Vlan614, Forward/Sparse, 00:02:55/00:02:28

Vlan632, Forward/Sparse, 00:02:55/00:02:34

Vlan636, Forward/Sparse, 00:02:55/00:02:52

Vlan646, Forward/Sparse, 00:02:55/00:02:28

Vlan606, Forward/Sparse, 00:02:55/00:02:29

Vlan610, Forward/Sparse, 00:02:55/00:01:29

Vlan642, Forward/Sparse, 00:02:55/00:02:28

Vlan2604, Forward/Sparse, 00:02:55/00:02:18

Vlan626, Forward/Sparse, 00:02:55/00:02:31

Vlan602, Forward/Sparse, 00:02:55/00:02:14

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From Title Created

Vlan630, Forward/Sparse, 00:02:55/00:02:29

Vlan616, Forward/Sparse, 00:02:55/00:02:31

Vlan604, Forward/Sparse, 00:02:55/00:02:51

Vlan682, Forward/Sparse, 00:02:55/00:02:28

Vlan2622, Forward/Sparse, 00:02:55/00:02:16

Vlan652, Forward/Sparse, 00:02:55/00:02:28

Please let me know if you have any questions.

Regards,

Rahul

From: Elmar Singleton [mailto:esingleton@cp-31.com]

Sent: Wednesday, July 29, 2015 12:56 PM

To: Rahul Kukreja (rahkukre); 'Naveed Mohammad'; 'Michael Kiran Bolleddu';

'Shajeeb Kader'; 'Jijin Badarudeen'; 'Sowgath Gopal'

Cc: attach@cisco.com<mailto:attach@cisco.com>; Sara Alshafie -X (salshafi);

Mohamed El Shenawy Ali (shenawy); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco); Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Rahul,

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1294 of 1329
From Title Created

Thanks for the your investigation into the data that Naveed provided.

Firstly I feel we need to break things down into laymans terms as not of all us

have the required technical knowledge to understand what the different flag

settings mean. Our previous discussion centered around the understanding

that we have at least +-2000 cameras on PTC-1. The problem was that out of

these 2000 multicast streams there were certain streams that did not have the

S,G entries. This is turn would cause the workstations to timeout (black screen,

no camera image) when trying to bring up certain cameras (the ones without

S,G entries I presume). The advise was to disable the rate limiter, as the CPU

gets overwhelmed with the amount of multicast packets it receives and would

drop packets causing the hardware entries not to be created.

Now moving on with what youve provided, can you answer the following:

What is the relationship between the 66 streams from the output and the

2000 cameras we have on PTC-1?

Does it mean we only need to create 66 entries for all hardware entries to

be available and cameras to be viewable from the workstations? 66 entries is

not a lot and understandably it would not create much of a cpu spike to create

them

I somehow feel were missing something as the situation was more dire during

our last webex session with a grave concern for the stability of the platform

based on what we expected to be a huge cpu spike. Why is this now different?

Regards

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1295 of 1329
From Title Created

Elmar

From: Rahul Kukreja (rahkukre) [mailto:rahkukre@cisco.com]

Sent: Tuesday, July 28, 2015 16:27

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shajeeb Kader;

Jijin Badarudeen; Sowgath Gopal

Cc: 'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Sara

Alshafie -X (salshafi); Mohamed El Shenawy Ali (shenawy); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco); Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Shiva Mahajan -X

(shmahaja - WIPRO LIMITED at Cisco); Poojan Mitra (pomitra)

Subject: RE: FW: SR 632952147 VSS Multicast issue

Hi Naveed, Team,

Hope you are doing well. I analyzed the outputs which were sent last week.

From the outputs of show ip mroute vrf CCTV from 6 devices, we see that there

are only 3 S,G Entries on Device with hostname D-A1122-PTC1-B with flag set

as MY and 66 streams with flag MTY and no streams with flag MTy

With this data with 3 streams not working on one device, we may not get much

conclusive result in lab.

Also I had a conversation with the BU Engineers, with 3 streams not working,

ideally it shall not have any impact on removing the rate-limiter and testing if

the traffic works fine for these streams.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1296 of 1329
From Title Created

Please let us know if you have any questions.

D-A1121-PTC1-A

+++++++++++++++

D-A1121-PTC1-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC1-A#

276 S,G Entries with flags: MTY

D-A1122-PTC1-B

+++++++++++++++

D-A1122-PTC1-B#sh ip mroute vrf CCTV | in MY

(10.17.165.106, 239.255.255.250), 00:00:31/00:02:27, flags: MY

(10.16.94.49, 239.193.13.196), 00:14:32/stopped, flags: MY

(10.16.94.26, 239.193.13.135), 00:14:34/stopped, flags: MY

D-A1122-PTC1-B#

66 S,G Entries with flags: MTY

D-A1122-PTC2-B

+++++++++++++++

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From Title Created

D-A1122-PTC2-B#sh ip mroute vrf CCTV | in MY

D-A1122-PTC2-B#exit

No Entries with flags MY or MTY

D-A1121-PTC2-A

+++++++++++++++

D-A1121-PTC2-A#sh ip mroute vrf CCTV | in MY

D-A1121-PTC2-A#

165 S,G Entries with flags: MTY

D-C1110-CARGOTBG-A

+++++++++++++++++++

D-C1110-CARGOTBG-A#sh ip mroute vrf CCTV | in MY

D-C1110-CARGOTBG-A#exit

No Entries with flags MY or MTY

D-C1110-CARGOTBG-B

+++++++++++++++++++

D-C1110-CARGOTBG-B#sh ip mroute vrf CCTV | in MY

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1298 of 1329
From Title Created

D-C1110-CARGOTBG-B#

No Entries with flags MY or MTY

Regards,

Rahul

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Thursday, July 23, 2015 8:50 PM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

All,

Please find the capture of outputs..

Regards

Naveed

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1299 of 1329
From Title Created

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

Sent: Monday, July 20, 2015 12:45 PM

To: Naveed Mohammad; Michael Kiran Bolleddu; E Singleton; Shiva Mahajan -

X (shmahaja - WIPRO LIMITED at Cisco); Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco); Shajeeb Kader; Hari Prasada Babu

Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco); Jijin Badarudeen;

Sowgath Gopal

Subject: RE: FW: VSS Multicast issue

+Adding Sowgath.

Kindest regards,

Sara

From: Naveed Mohammad

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa]

Sent: Monday, July 20, 2015 11:23 AM

To: Sara Alshafie -X (salshafi); Michael Kiran Bolleddu; E Singleton; Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco); Naveed Mohammad;

Sanesh Kariyadan -X (skariyad - WIPRO LIMITED at Cisco);

'attach@cisco.com' (attach@cisco.com<mailto:attach@cisco.com>); Mohamed

El Shenawy Ali (shenawy); Rahul Kukreja (rahkukre); Naveen

Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco);

Shajeeb Kader; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1300 of 1329
From Title Created

at Cisco); Jijin Badarudeen

Subject: Re: FW: VSS Multicast issue

++ jijin

Regard's

Naveed

-------- Original message --------

From: "Sara Alshafie -X (salshafi)"

<salshafi@cisco.com<mailto:salshafi@cisco.com>>

Date: 20/07/2015 11:20 (GMT+03:00)

To: Michael Kiran Bolleddu

<mbolleddu@qatarairways.com.qa<mailto:mbolleddu@qatarairways.com.qa>>

, E Singleton <esingleton@cp-31.com<mailto:esingleton@cp-31.com>>, "Shiva

Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)"

<shmahaja@cisco.com<mailto:shmahaja@cisco.com>>, Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>>, "Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)"

<skariyad@cisco.com<mailto:skariyad@cisco.com>>, "'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>)"

<attach@cisco.com<mailto:attach@cisco.com>>, "Mohamed El Shenawy Ali

(shenawy)" <shenawy@cisco.com<mailto:shenawy@cisco.com>>, "Rahul

Kukreja (rahkukre)" <rahkukre@cisco.com<mailto:rahkukre@cisco.com>>,

"Naveen Beechagondahalli Nyanappa -X (nbeechag - WIPRO LIMITED at

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1301 of 1329
From Title Created

Cisco)" <nbeechag@cisco.com<mailto:nbeechag@cisco.com>>, Shajeeb

Kader

<Shajeeb.Kader@mannai.com.qa<mailto:Shajeeb.Kader@mannai.com.qa>>,

"Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)"

<hyenikap@cisco.com<mailto:hyenikap@cisco.com>>

Subject: RE: FW: VSS Multicast issue

Hello all,

Thank you for your patience. As agreed, here is the notes/action items from our

last meeting on the 15th of July:

VSS multicast issue

Action Items:

-------------

- Naveed will run the commands as explained in Rahuls e-mail.

- Naveed will be sharing the captures/outputs with TAC and BU on July 23rd.

- TAC/BU will try to adjust the Lab set up to accommodate the number of

streams that are running in production and test this, the exact number of

working and non-working streams may not be an option to reproduce, but we

will provide couple of samples with the same outputs shared earlier

- TAC/BU cannot provide the exact impact of CPU in the production

environment, customer can check the sample from lab outputs to get an idea of

the increase in CPU Utilization seen in the Lab Environment and decide when

the command could be removed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1302 of 1329
From Title Created

IPTV issue

Rahul provided a re-cap with the troubleshooting done so far (as detailed in his

email sent out on July 12th).

Action Items:

-------------

-Naveed/Michael to schedule MW for TAC and BU to troubleshoot the issue

further.

-Michael will come back to us with MW time (ETA two weeks).

We will re-convene tentatively regarding both issues on the 3rd of August 12pm

(GMT+3).

Kindest regards,

Sara

From: Sara Alshafie -X (salshafi)

Sent: Tuesday, July 14, 2015 12:50 PM

To: 'Michael Kiran Bolleddu'; E Singleton; Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1303 of 1329
From Title Created

Dear Michael, all,

Could we possibly move the meeting to 10:30 am GMT+3? We need BU on the

call and 12pm would conflict with them.

Kindly confirm so we could amend the invite accordingly.

Thanks

Sara

From: Michael Kiran Bolleddu

[mailto:mbolleddu@qatarairways.com.qa]<mailto:[mailto:mbolleddu@qatarairw

ays.com.qa]>

Sent: Tuesday, July 14, 2015 12:41 PM

To: E Singleton; Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja -

WIPRO LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>; Hari

Prasada Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)

Subject: RE: FW: VSS Multicast issue

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1304 of 1329
From Title Created

12pm is ok

Rgds,

Michael

From: E Singleton [mailto:esingleton@cp-

31.com]<mailto:[mailto:esingleton@cp-31.com]>

Sent: Tuesday, July 14, 2015 12:22 PM

To: Sara Alshafie -X (salshafi); Shiva Mahajan -X (shmahaja - WIPRO

LIMITED at Cisco); 'Naveed Mohammad'; Sanesh Kariyadan -X (skariyad -

WIPRO LIMITED at Cisco); 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco);

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>;

Michael Kiran Bolleddu; Hari Prasada Babu Yenikapati -X (hyenikap - WIPRO

LIMITED at Cisco)

Subject: Re: FW: VSS Multicast issue

Hi Michael,

Are you happy with the current slot of 12 PM for the session or should we move

it back to 11 AM?

________________________________

From: Sara Alshafie -X (salshafi) [mailto:salshafi@cisco.com]

To: Shiva Mahajan -X (shmahaja - WIPRO LIMITED at Cisco)

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1305 of 1329
From Title Created

[mailto:shmahaja@cisco.com], 'Naveed Mohammad'

[mailto:NaveedMohammad.MohammadZabeeulla@mannai.com.qa], Sanesh

Kariyadan -X (skariyad - WIPRO LIMITED at Cisco)

[mailto:skariyad@cisco.com], 'attach@cisco.com'

(attach@cisco.com<mailto:attach@cisco.com>) [mailto:attach@cisco.com],

Mohamed El Shenawy Ali (shenawy) [mailto:shenawy@cisco.com], Rahul

Kukreja (rahkukre) [mailto:rahkukre@cisco.com], Naveen Beechagondahalli

Nyanappa -X (nbeechag - WIPRO LIMITED at Cisco)

[mailto:nbeechag@cisco.com], Elmar Singleton [mailto:esingleton@cp-

31.com],

shajeeb.kader@mannai.com.qa<mailto:shajeeb.kader@mannai.com.qa>

[mailto:shajeeb.kader@mannai.com.qa], 'Michael Kiran Bolleddu'

[mailto:mbolleddu@qatarairways.com.qa], Hari Prasada Babu Yenikapati -X

(hyenikap - WIPRO LIMITED at Cisco) [mailto:hyenikap@cisco.com]

Sent: Tue, 14 Jul 2015 11:51:59 +0300

Subject: FW: VSS Multicast issue

-----Original Appointment-----

From: Sara Alshafie -X (salshafi)

Sent: Wednesday, July 08, 2015 10:26 AM

To: Sara Alshafie -X (salshafi); Elmar Singleton <esingleton@cp-

31.com<mailto:esingleton@cp-31.com>>; 'Michael Kiran Bolleddu'; Naveed

Mohammad

(NaveedMohammad.MohammadZabeeulla@mannai.com.qa<mailto:NaveedM

ohammad.MohammadZabeeulla@mannai.com.qa>); Mohamed El Shenawy Ali

(shenawy); Rahul Kukreja (rahkukre); Naveen Beechagondahalli Nyanappa -X

(nbeechag - WIPRO LIMITED at Cisco)

Subject: VSS Multicast issue

When: Occurs every Wednesday effective 7/8/2015 from 12:00 PM to 1:00 PM

(UTC+02:00) Jerusalem.

Where: WebEx

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1306 of 1329
From Title Created

-- Do not delete or change any of the following text. --

Join WebEx

meeting<https://cisco.webex.com/ciscosales/j.php?MTID=m1f4f6b7ca6811d86

18a46034eb022270>

Meeting number: 207 212 566

Meeting password: 1234

If you are the host, you can use the meeting host key to pass the host privilege

to another participant or to start the meeting from a video conferencing system

or application. To find the host key for this meeting, go

here.<https://cisco.webex.com/ciscosales/j.php?MTID=m12562ad3d3660b6c4

bb7e4d8aae2360d>

Join by phone

+1-866-432-9903 Call-in toll-free number (US/Canada)

+1-408-525-6800 Call-in toll number (US/Canada)

Access code: 207 212 566

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From Title Created

Global call-in

numbers<https://cisco.webex.com/ciscosales/globalcallin.php?serviceType=M

C&ED=318955732&tollFree=1> | Toll-free calling

restrictions<http://www.webex.com/pdf/tollfree_restrictions.pdf>

Can't join the meeting? Contact

support.<https://cisco.webex.com/ciscosales/mc>

IMPORTANT NOTICE: Please note that this WebEx service allows audio and

other information sent during the session to be recorded, which may be

discoverable in a legal matter. By joining this session, you automatically

consent to such recordings. If you do not consent to being recorded, discuss

your concerns with the host or do not join the session..

Qatar Airways - voted Airline of the Year at the 2015 Skytrax Awards

[Description: Image removed by sender. OW LOGO]

Disclaimer:- This message (including attachments) is intended solely for the

addressee named above. It may be confidential, privileged, subject to

copyright, trade secret, or other legal rules and may not be forwarded without

the author's permission. If you are not the addressee you must not read, copy

or disseminate this message. If you have received it in error please notify the

sender immediately and delete the message from all storage devices. Any

opinions expressed in this message do not necessarily represent the official

positions of Qatar Airways. Any agreements (including any warranties,

representations, or offers) concluded with Qatar Airways by using electronic

correspondence shall only come into existence if an authorized representative

of Qatar Airways has explicitly approved such contract formation. To the fullest

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From Title Created

extent permissible by law, Qatar Airways disclaim all liability for loss or damage

to person or property arising from this message being infected by computer

virus or other contamination.

20150812-215949953_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189713149

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 13-AUG-2015 11:24:11 AM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150813-062405626_mail.txt).

20150813-062405626_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189731983

20150813-062405627_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189731985

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1309 of 1329
From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 13-AUG-2015 12:40:06 PM

From: rahkukre@cisco.com

To: Jijin Badarudeen <Jijin.Badarudeen@mannai.com.qa>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150813-074004009_mail.txt).

20150813-074004009_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189734672

20150813-074004010_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189734674

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From Title Created

Jijin M B RE: FW: SR 632952147 VSS Multicast issue 13-AUG-2015 01:55:01 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150813-085453826_mail.txt).

20150813-085453826_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189744273

20150813-085453827_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189738259

20150813-085453827_D-A1122-PTC1-B.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189738260

20150813-085453828_D-A1122-PTC1-B1.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189738261

20150813-085453829_D-A1121-PTC1-A.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

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From Title Created

7.html?attach=true&fileID=189738262

RE: FW: SR 632952147 VSS Multicast issue 16-AUG-2015 05:35:03 AM

From: esingleton@cp-31.com

To: 'Jijin Badarudeen' <Jijin.Badarudeen@mannai.com.qa>,"'Rahul Kukreja

(rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150816-003500463_mail.txt).

20150816-003500463_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189832444

20150816-003500464_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189842902

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From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 16-AUG-2015 06:26:55 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150816-012651489_mail.txt).

20150816-012651489_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189843123

20150816-012651491_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189832569

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From Title Created

RE: FW: SR 632952147 VSS Multicast issue 16-AUG-2015 07:05:29 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150816-020527121_mail.txt).

20150816-020527121_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189852677

20150816-020527122_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189852678

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1314 of 1329
From Title Created

Rahul Kukreja Phone Log 17-AUG-2015 07:44:29 AM


Joined the weekly call

Participants:
-------------
Jijin (Partner)
Elmar (Vendor)
Sabu Arul (Partner)

Naveen (7600 BU)


Samer (Accounts Team)
Rahul Kukreja (TAC)

- Informed him that the analysis remains the same


- We have diagonized what the 239.255.255.250 group is and provided the
analysis for that
- Elmar wanted Jijin, to test the streams based on the list of the streams he has
and check all the streams and find which one are not working.
- Elmar thinks he need to understand the problem more as he thinks the
problem is more worse, he will work with the Camera Team and Jijin to find out
more on this and get the details (like how many cameras are impacted i.e. the
percentage)
- We also discussed that if they want to fine tune the mls rate limiter, then they
will need to work with the AS Team or Partner. Also it was reminded on call
that that during the last couple of meetings it was decided to remove the rate
limiter and test this, once it is identified everything works fine. then work on fine
tuning the rate limiter value.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1315 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 17-AUG-2015 02:24:14 PM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150817-092412600_mail.txt).

20150817-092412600_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189887086

20150817-092412601_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189876364

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1316 of 1329
From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 18-AUG-2015 07:22:24 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150818-022222919_mail.txt).

20150818-022222919_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189929037

20150818-022222920_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189929038

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1317 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 18-AUG-2015 07:36:31 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150818-023630170_mail.txt).

20150818-023630170_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189935053

20150818-023630171_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189929422

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1318 of 1329
From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 19-AUG-2015 07:29:23 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150819-022919840_mail.txt).

20150819-022919840_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190005799

20150819-022919841_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190005801

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1319 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 19-AUG-2015 07:41:18 AM

From: sabu.arul@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Elmar Singleton'

<esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150819-024115328_mail.txt).

20150819-024115328_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190006158

20150819-024115329_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190006159

20150819-024115329_Cameras list to be checked.xlsx

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=189991875

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1320 of 1329
From Title Created

Rahul Kukreja Phone Log 19-AUG-2015 02:03:21 PM


Worked with Elmar, Jijin, Ahmed (Camera Team), Sabu and Naveen (BU)

As per Elmar there are receivers on PTC1-A/B which dont receive the stream
at all.

From the list we choose one

VRF CCTV S - 10.16.66.66 , G - 239.193.13.61


Data MDT S - 172.21.0.13 , G - 239.192.193.148

VRF CCTV vlan 603 VRF CCTV


vlan 681
10.16.66.66 Source A1121-PTC2-A po3 ----- po6 C-A1122-PTC-B po4 -----
po3 D-A1121-PTC1-A Receiver 10.24.1.11

- As per Camera Team (Ahmed), the traffic is received fine on the local
Receiver (10.24.2.11 ip address) in a different vlan on A1121-PTC2-A device
- We checked the output on Decapsulation PE D-A1121-PTC1-A, the mfib
counters shows the traffic being forwarded.
- Ahmed did a packet capture and thinks this could be related to the lower rate
of traffic being received.

We started looking at the data group for this 172.21.0.13,239.192.193.148 and


could see that the pps rate for multicast traffic on Sender PE (A1121-PTC2-A)
and Core Device (C-A1122-PTC-B) is almost same around 340 pps, but on the
Decapsulation PE (D-A1121-PTC1-A) it is around 70 pps

We checked the po3 on D-A1121-PTC1-A and could see input queue drops
incrementing and few packets seen always in the input queue which indicated
there is some process switching happening. Naveen and Myslef have gathered
the data to check on this further.

Action:
-------
Need to SPAN the traffic coming in on D-A1121-PTC1-A po3 to find what is the
rate at which the packets are received and the rate of packets being received
on the Receiver
At the same time, Naveen is going to get a list of commands which can give
more clue on this issue.

Additional Information:
------------------------
- During the course of the call it was also discussed that this issue is not same
which was reported earlier or has been troubleshoot till date on this service
request.
- There was no such information provided till date either by Shajeeb or Jijin or
any other folks from the Partner end.
- But still the first issue which is isolated to rate-limiter stays same and can
cause issues with the multicast traffic until the hardware entries are formed.

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1321 of 1329
From Title Created

Jijin M B Re: FW: SR 632952147 VSS Multicast issue 19-AUG-2015 04:17:31 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: Re: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150819-111725062_mail.txt).

20150819-111725062_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038025

20150819-111725063_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038026

20150819-111725063_C-A1122-PTC-B.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190044740

20150819-111725064_PTC1-A.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038027

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1322 of 1329
From Title Created

Jijin M B Re: FW: SR 632952147 VSS Multicast issue 19-AUG-2015 04:17:31 PM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: Re: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150819-111725062_mail.txt).

20150819-111725062_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038025

20150819-111725063_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038026

20150819-111725063_C-A1122-PTC-B.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190044740

20150819-111725064_PTC1-A.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190038027

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1323 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 20-AUG-2015 04:40:46 AM

From: esingleton@cp-31.com

To: 'Jijin Badarudeen' <Jijin.Badarudeen@mannai.com.qa>,"'Rahul Kukreja

(rahkukre)'" <rahkukre@cisco.com>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150819-234044709_mail.txt).

20150819-234044709_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190067227

20150819-234044710_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190067228

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1324 of 1329
From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 20-AUG-2015 09:56:23 AM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150820-045621708_mail.txt).

20150820-045621708_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190089762

20150820-045621710_image001.jpg

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From Title Created

RE: FW: SR 632952147 VSS Multicast issue 20-AUG-2015 10:32:50 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150820-053248843_mail.txt).

20150820-053248843_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190093540

20150820-053248845_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190093541

2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. Page 1326 of 1329
From Title Created

RE: FW: SR 632952147 VSS Multicast issue 23-AUG-2015 07:13:29 AM

From: esingleton@cp-31.com

To: "'Rahul Kukreja (rahkukre)'" <rahkukre@cisco.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: attach@cisco.com,"'Sara Alshafie -X (salshafi)'"

<salshafi@cisco.com>,"'Mohamed El Shenawy Ali (shenawy)'"

<shenawy@cisco.com>,"'Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)'" <nbeechag@cisco.com>,"'Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at Cisco)'" <skariyad@cisco.com>,"'Hari Prasada

Babu Yenikapati -X (hyenikap - WIPRO LIMITED at Cisco)'"

<hyenikap@cisco.com>,"'Shiva Mahajan -X (shmahaja - WIPRO LIMITED at

Cisco)'" <shmahaja@cisco.com>,"'Poojan Mitra (pomitra)'"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150823-021326999_mail.txt).

20150823-021326999_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190218447

20150823-021327000_image001.jpg

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From Title Created

Rahul Kukreja RE: FW: SR 632952147 VSS Multicast issue 24-AUG-2015 01:17:49 PM

From: rahkukre@cisco.com

To: Elmar Singleton <esingleton@cp-31.com>,'Jijin Badarudeen'

<Jijin.Badarudeen@mannai.com.qa>,'Naveed Mohammad'

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,'Shajeeb Kader'

<Shajeeb.Kader@mannai.com.qa>,'Sowgath Gopal'

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: RE: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150824-081746230_mail.txt).

20150824-081746230_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190241238

20150824-081746232_image001.jpg

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7.html?attach=true&fileID=190252857

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From Title Created

Jijin M B Re: FW: SR 632952147 VSS Multicast issue 26-AUG-2015 11:26:14 AM

From: Jijin.Badarudeen@mannai.com.qa

To: "Rahul Kukreja (rahkukre)" <rahkukre@cisco.com>,Elmar Singleton

<esingleton@cp-31.com>,Naveed Mohammad

<NaveedMohammad.MohammadZabeeulla@mannai.com.qa>,'Michael Kiran

Bolleddu' <mbolleddu@qatarairways.com.qa>,Shajeeb Kader

<Shajeeb.Kader@mannai.com.qa>,Sowgath Gopal

<Sowgath.Gopal@mannai.com.qa>,'Sabu Arul' <sabu.arul@cp-31.com>

Cc: "attach@cisco.com" <attach@cisco.com>,"Sara Alshafie -X (salshafi)"

<salshafi@cisco.com>,"Mohamed El Shenawy Ali (shenawy)"

<shenawy@cisco.com>,"Naveen Beechagondahalli Nyanappa -X (nbeechag -

WIPRO LIMITED at Cisco)" <nbeechag@cisco.com>,"Sanesh Kariyadan -X

(skariyad - WIPRO LIMITED at

Cisco)" <skariyad@cisco.com>,"Hari Prasada Babu Yenikapati -X (hyenikap -

WIPRO LIMITED at Cisco)" <hyenikap@cisco.com>,"Shiva Mahajan -X

(shmahaja -

WIPRO LIMITED at Cisco)" <shmahaja@cisco.com>,"Poojan Mitra (pomitra)"

<pomitra@cisco.com>

Subject: Re: FW: SR 632952147 VSS Multicast issue

The E-mail body was longer than 32KB, So it was added as an Attachment

(20150826-062608394_mail.txt).

20150826-062608394_mail.txt

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190392575

20150826-062608395_image001.jpg

https://tools.cisco.com/ServiceRequestTool/scm/mgmt/caseDetail/sr/63295214

7.html?attach=true&fileID=190392576

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