TEC1210

Managing SAP Sybase IQ with Sybase Control

Center
Ashish Mahajan, SAP Sybase IQ Director Engineering
October 18, 2012
Disclaimer

This presentation outlines our general product direction and should not be relied on in making a
purchase decision. This presentation is not subject to your license agreement or any other agreement
with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to
develop or release any functionality mentioned in this presentation. This presentation and SAP's
strategy and possible future developments are subject to change and may be changed by SAP at any
time for any reason without notice. This document is provided without a warranty of any kind, either
express or implied, including but not limited to, the implied warranties of merchantability, fitness for a
particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this
document, except if such damages were caused by SAP intentionally or grossly negligent.

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Agenda

Introduction
Architecture and Platform Support
Monitoring
Features
Real Time Monitoring
Alerts
Historical Monitoring
Monitoring a Multiplex
Administration
Features
Security Features
Screenshots of Various Administration Tasks
Troubleshooting

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Introduction
About

SAP Sybase Control Center (SCC) is the next generation of Sybases system management
tools

Support for monitoring and managing multiple servers and Sybase products from a single web browser

SCC is built to work in a multi-tier infrastructure. It contains the following components:

SCC Server: A common management server used to host modules that monitor different products.
SCC Web Application: a web application that provides access to systems management interface for Sybase
products
Product Modules for: ASE, Replication, IQ, more in the future.

Available today on Sybase download site

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Key Features

Monitoring:
Real-Time Monitoring
Historical Monitoring
Graphical reporting
Enterprise Availability Monitoring
Key health statistics for each resource
Automated Alerts
Customizable alert thresholds
Email notification
Script execution

Administration

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Architecture and Platform
Support
Product Components

SCC Server and IQMAP (IQ Management Agent Plug-in): Installed by SCC 3.2.6 Installer. Sybase
recommends installing SCC server on a dedicated host. One SCC server can manage multiple IQ
servers.

SCC Agent and IQAP (IQ Agent Plug-in): The new IQ agent communicating with IQMAP to support
distributed administration tasks. Installed by IQ installer. Installed on the same host as IQ server. One
agent per IQ node (server).

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SCC Architecture

Host 1 Host 2 Host 3

IQ Managed
Resource
SCC Agent

SCC Sybase
SCC
Server Host 4 Control
ASEMAP
Repository
DB
RMAP Center
IQMAP Server

Command Client
Command
Line
Command
Line
Line
Workstations

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Platform Support

SCC 3.2.6 Server Platforms

Windows x86 (32-bit and 64-bit)
Windows XP Pro SP1, Windows Vista, Windows 7, Windows Server 2008 R2, RHEL 5, RHEL 6, SUSE Linux
10, 11 SP1
Sun Solaris Sparc 64-bit
Solaris 9,10
Sun-64 (x64)
Solaris 10

Browser with Flash Player 10.1 or greater

Internet Explorer 8
Firefox 3.6 or greater

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Product Support

Managed Server or Agent Version

Adaptive Server 15.0.2 or later for non-clustered Adaptive Server (full
monitoring)
15.0.3 or later for Adapter Server Cluster Edition monitoring
and administration
12.5.4 or later for monitoring of RepAgent threads in non-
clustered Adaptive Server
Data Assurance 15.7.1 or later
Replication Products Replication Server 12.6 or later
Replication Agent: 15.0 or later
Mirror Replication Agent: 15.0 or later
Sybase IQ Monitoring: 15.1 ESD #2.1 or later
Administration: 15.3 or later
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Features
Monitoring Features

Heat chart (availability monitoring) Historical Monitoring

Over 60 statistics can be collected.
Node Level Monitor Over 60 alerts can be created.
Overview screen: Overall system healthiness
One screen per key performance area:
Engine Multiplex Level Monitor
Connections Charts for performance comparison across nodes
Transactions Multiplex topology view
DBSpaces
Store I/O Node drilldown to node level monitor
Caches
Table Version Usage
Operations & Requests
Network
All statistics screen (over 60 statistics)

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Other Highlights for SCC Framework

Security (user/group management/role management/ integrated login to NT/Unix)

Job Scheduling (monitor related jobs only)
Multiple Perspectives (create/delete/rename)
Alert Management/Alert Viewer/email notification
On-line Help

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SCC User Interface Concepts

Resource
Represents a unique Sybase product component
Includes servers, databases, routes, queues, etc.

Perspective
Visual container for a set of views, each of which can be
customized to represent different ways to look at a
managed resource, such as a server, database, device,
or table
Main workspace on the Sybase Control Center window
One perspective is visible at a time

View
Used to manage one or more resources within a
perspective
Most SCC Views are dynamic based on the resource
selected
There are some generic views such as heat chart,
perspective resources view and resource explorer

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Real-Time Monitoring
Heat Chart

Warning level
Server unavailable
Alert condition
Displays server status and a few critical status

performance indicators
Contains metrics for multiple server
types
Graphical indicators provide quick
status indication
Indicators change based on alert
thresholds for KPIs in the Heat Chart
view

Replication availability
metrics

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Availability Monitoring

High-level enterprise-wide status

monitoring
Provides user with overall view of a
group of servers or all servers in the
enterprise

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SAP Sybase IQ SERVER Monitor Key Features

Node Level Monitor

Over 60 statistics available for monitoring and alert subscription.
Overview screen: Overall system healthiness
One screen per key performance area:
Engine
Connections
Transactions
DBSpaces
Store I/O
Caches
Table Version Usage
Operations & Requests
Network

All statistics screen

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Overview Screen

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All Statistics Screen

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Connections Screen

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Transactions Screen

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DBSpaces Screen

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Caches Screen

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Alerts
Alert Management

Alerts are triggered by user-defined thresholds on metrics gathered by SCC

An Alert allows you to be notified when an event affecting a managed resource occurs.

Each product module is pre-configured with alert templates that provide default thresholds for KPIs
defined for a managed resource

Notifications are messages that are sent to alert subscribers as the result of an alert

Storm Suppression prevents multiple alerts of the same message arriving within a user-defined period
of time.

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Historical Monitoring
Historical Monitoring

Historical monitoring data is IQ Statistics tree Data tab displays data in text format

stored in the SCC Repository

database by the scheduled
collections
Can be displayed using the Statistic
Chart component
Metrics are chosen from a tree listing
all available metrics in the SCC
Repository for the monitored server
Multiple metrics can be graphed at
one time

Control time range

with slider or -/+

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Collection Jobs

SCC Collection Jobs are used to trigger the collection of availability and performance metrics of an
underlying managed resource

Each job is configured to execute a trigger on a pre-defined schedule (one time, specific time period,
repeat indefinitely)

A default collection is started for every resource to provide availability information

Additional collections are available for each product type

Collection frequency can be controlled by the SCC administrator

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Monitoring a Multiplex
Key Features

Multiplex Level Monitor

Register one node; monitor the whole
multiplex
Schedule one job; collect data for all
nodes
Charts for performance comparison
across nodes
Dynamics topology view
Node drilldown

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Administration
Administration Features

Server Management (applies to both simplex & multiplex servers)

Start/stop
Configure server name, host/ports, and db path.
Configure request logging
Edit config file
Generate admin scripts
View server properties

Server Management (applies to Multiplex servers only)

Include/Exclude/Synchronize secondary nodes
Add secondary nodes
Drop secondary nodes
Change reader to writer, writer to reader
Change designated failover node
Failover

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Administration Features

Logical Server Management Security Management

Create logical server Create user/groups
Delete logical server Delete user/groups
Configure logical server Change user to group
Manage logical server policy Change group to user
Manage parent groups
Database Management
Manage members
Create databases
View & edit user/group options
View & edit database options
Create login policies
View database properties
Delete login policies
License management
Edit login policies
Space Management
Create dbspace & files

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Bulk Registration using Resource Import

Resource definition file Import wizard

Uses the same syntax as ASEs sql.ini (Windows)
or interfaces file (Unix)
From the SCC Resource Explorer window, select
Resources->Import
Specify the resource interfaces file (located on the
client machine)
Select resource type IQ Server
Select one or more resource definitions

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Security Features
Security Features

The authorization mechanism employs login accounts and task-based roles

SCC can authenticate user logins through:
Operating system of the SCC server machine
LDAP directory service
SCC native user accounts

You grant SCC permissions to a login account by assigned predefined roles (sccUserRole and
sccAdminRole).

You can map native roles to SCC predefined roles through a configuration file.

You will also register and authenticate to the managed Sybase servers.
Sybase IQ can authenticate through native logins or Kerberos

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Configure IQ for SCC Monitoring

Authenticating to IQ as a user with DBA authority provides full access to SCC monitoring.

To grant a non-DBA user SCC monitoring access, do the following:

Using Interactive SQL or another SQL command tool, execute scc_iq_monitor_privileges_setup.sql, located
in the directory $SCC_HOME/plugins/IQMAP.
Assign the user to the SCC_MONITOR group.

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Configure IQ for SCC Administration

To perform administration tasks from SCC

The Sybase IQ server you want to manage has an SCC agent running on the same machine
From SCC, you must register and authenticate to the SCC agent running on the IQ machine
From SCC, you must authenticate to Sybase IQ as a user with monitoring permissions and the correct
authorities or group membership to perform particular administration tasks

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Administration Tasks
Screenshots of Various Administration Tasks
Create Databases Wizard
Main

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Create Database Wizard
Add a Definition

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Create Database Wizard
Import

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Create Databases Wizard
Main

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Create Databases Wizard
Execution

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Edit Configuration File

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Change Designated Failover Node

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Launching Failover Wizard

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Failover Wizard

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Failover in Progress

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Create Logical Server Wizard

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Create Logical Server Wizard

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Create User Wizard

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Create User Wizard

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Create User Wizard

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User Properties

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User Properties

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Edit User Options

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Create Login Policy Wizard

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Create Login Policy Wizard

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Create Login Policy Wizard

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Create Login Policy Wizard

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Create DBSpace Wizard

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Create DBSpace Wizard

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Create DBSpace Wizard

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DBSpace Properties

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Troubleshooting
Information

Known Issues
See the release bulletin.
http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc01003.0326/doc/pdf/scc_releasebullet
in.pdf

Troubleshooting
See online help section: Sybase Control Center for Sybase IQ > Troubleshoot Sybase Control Center
for Sybase IQ

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Where to Go for Help

SCC on-line help

On SCC login screen
SCC Toolbar
Help->Online Documentation
Link on upper right corner of SCC Window

Published Sybase Control Center documents

http://sybooks.sybase.com/nav/summary.do?prod=10680&lang=en&prodName=Sybase+Control+Cent
er&archive=0&Submit.x=4&Submit.y=7&Submit=Submit

Release Bulletin
http://infocenter.sybase.com/help/topic/com.sybase.infocenter.dc01003.0326/doc/pdf/scc_releasebullet
in.pdf

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Log Files

There are 4 log files useful for diagnosis:

SCC Server log files: <SCC-install-directory>/log/agent.log , <SCC-install-directory>/ /log/gateway.log
IQMAP log file: <SCC-install-directory>/ plugins/IQMAP/log/iqmap.log
IQAP log file: <SCC-install-directory>/ plugins/com.sybase.iq/log/iqap.log

Change IQMAPs log level:

Modify IQMAPs Log4J configuration file: <SCC-install-directory>/ /plugins/IQMAP/IQMapLog4j.properties. E.g.,
log4j.logger.com.sybase.ua.plugins.iqmap=DEBUG, iqmapuaf, iqmapfile
log4j.logger.com.sybase.iq.sdk=DEBUG, iqmapuaf, iqmapfile

IQMAP supports five logging levels:

INFO
WARNING
ERROR
DEBUG
OFF

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Coming in IQ 16
Administration

Added full administrative support including:

Tables

Views

Domains

Events

Remote Servers

Viewing of Log Files

And more

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Monitoring/Statistics

Logical Server supportNew monitoring on statistics for logical servers.

MIPCMultiplex Inter-Process CommunicationUser can now monitor inter-node

communication

Global Transaction ResiliencyMonitor and track any suspended, resumed, or rolled back INC
transactions

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Support for New IQ 16 Features

Role Based Access Control

LDAPUA

Hash Partitioning

And More

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