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Practical
Interviewing
Skills Two Highly Practical And Interactive
Courses Designed To Enhance Your Recruitment,
Selection And Performance Appraisal Processes
25 – 29 October 2009
Media Rotana Hotel, Dubai, UAE
Course One:
Interviewing Skills For
Course Two:
Effective Recruitment And Selection
25 – 27 October 2009 Interviewing Skills For
Performance Appraisals
By Attending Course One You Will Be Able To: 28 – 29 October 2009
• Fully prepare for interviewing candidates professionally
including structured panel interviews By Attending Course Two You Will Be Able To:
• Align person specification to job specification and • Effectively prepare for appraising your staff including
understand how the right match will improve your business engaging them through the employee appraisal form
results • Assess your staff’s performance against job related
competencies
• Examine the use of competencies in the recruitment
process • Set SMART objectives and develop a competency
framework
• Develop techniques to shortlist candidates
• Approach difficult situations and provide constructive
• Appreciate how to score candidates and offer them a job criticism
• Organise and manage ongoing appraisals to improve
Who should Attend? individual and team performance
Managers and executives in recruitment and human resources
who wish to develop their interviewing skills for recruiting Who should Attend?
candidates Line managers, heads of departments and HR managers who
wish to develop their interviewing skills for appraising their
staff
www.iirme.com/interview
Meet Your Programme Leader Practical
Keith McGregor is the Director of Personnel
Psychology NZ Ltd. and specialises in
organisational and industrial psychology. After
Interviewing Skills
completing his degree in 1974, Keith joined the Course Overview
Royal New Zealand Air Force as a commissioned These two courses are designed to give you the opportunity to put into practice
officer in the role of Staff Officer Programmed the skills you learn in an informal setting. Both courses are highly participative;
Learning. He then moved on to more general you will have the opportunity to interview on video and be able to review your
field psychology roles and toward the latter part of his service was own performance.
Assistant Director Psychological Research and Assistant Director
Psychological Services. A significant aspect of Keith’s work in the Course Methodology
These highly interactive and participative courses will use a combination of
RNZAF involved the development, application and evaluation of
tutor-led input, group discussions, questionnaires, interview simulation (with
selection and training. Keith attained the rank of Squadron Leader the option of being videoed), and videos to teach you essential interviewing
before leaving to enter private practice in 1986. skills. There will be an emphasis on skills practice and you will have ample
opportunities to practice your new skills in a supportive environment.
Keith’s work in the private sector is largely made up of training,
assessment and consulting. In the training area, Keith’s courses Course Timings
have included topics such as in stress and time management, Registration for both courses will commence at 08.00 on Day One (25 and 28
supervisory and leadership skills, selection and investigation October respectively). The course sessions will commence promptly at 08.30
interviewing, safety management, teambuilding, problem solving each morning and conclude at 14.30 each day, when lunch will be served.
and decision making, influencing and communication and crew There will be two short breaks for refreshments at appropriate times.
resource management. The training has been provided to a wide
range of private and public sector organisations in both in-house Course One: 25 – 27 October 2009
and public seminars. Keith is a regular trainer at the Royal New
Zealand Police College and has been a conference speaker since Interviewing Skills For Effective
1987. In the area of assessment, Keith has conducted over 8,000
assessments for roles ranging from chief executives to process Recruitment And Selection
workers. As a consultant, Keith assists the Transport Accident
Investigation Commission in analysing human and organisational Course One Overview
This course is designed for those required, as part of their duties, to recruit and
factors components of rail, marine and air accidents.
select members of staff. It will address the necessary skills and teach you the
techniques essential to undertake effective interviews. It also looks at the costs
to an organisation of ‘getting it wrong’ and how to deal with unsuccessful
What Previous Delegates Have Said About Our candidates. Finally, there will be an opportunity to compile a personal
Interviewing Courses: development plan.
“One of the best training programmes I have attended.” Course One Objectives
Leila Jacob, Recruitment Manager, Sharjah Islamic Bank, UAE At the end of this course, you will be able to:
Conducting A Professional Interview • Understand the appraisal documentation and the appraisal process
• Using a structured interview guide • Prepare and conduct appraisals in a professional, effective manner
• Different types of interview • Understand how to assess performance objectively and give constructive
• Questioning for attitudes and values feedback
• Objectively approach and handle difficult performance situations
Working With Competencies • Set objectives and monitor performance
• Competency based questions – how they can establish performance levels • Handle difficult candidates in an influential, assertive manner
• How to use behavioural questioning techniques to establish past
performance Course Two Outline
Day Three – Tuesday, 27 October 2009 Day One – Wednesday, 28 October 2009
SAVE CALL
15% 20%
4 – 5 participants 6 – 7 participants
+971-4-3352483
r.devnani@iirme.com
FOR MORE
INFORMATION
Interested in running this course in-house?
Please call the Customised Training Solutions Team
on 971-4-3352439 or CTS@iirme.com
Event & Dates Register before 13 September 2009 Register After 13 September 2009
Entire Event (Both Course) 25-29 October 2009
q Non Residential US$ 3,990 Save US $1,300 US$ 4,290 Save US $1,000
q Residential US$ 4,740 Save US $1,300 US$ 5,040 Save US $1,000
Course I: (Three Days) Interviewing Skills For Effective Recruitment And Selection 25 – 27 October 2009
BC3091
q Non Residential US$ 2,895 Save US $100 US$ 2,995 All registrations are subject to our terms and conditions which
are available at www.iirme.com/terms. Please read them as they
q Residential US$ 3,345 Save US $100 US$ 3,445
include important information. By submitting you registration you
Course II: (Two Days) Interviewing Skills For Performance Appraisals 28 – 29 October 2009 agree to be bound by the terms and conditions in full.
q Non Residential US$ 2,195 Save US$ 100 US$ 2,295
q Residential US$ 2,495 Save US$ 100 US$ 2,595
Course fees include documentation, luncheon and refreshments. Delegates who attend all sessions will receive a Certificate of Attendance.
Payments
Residential package includes 5 nights stay in a 5 or 4 star deluxe hotel. Please refer to the terms and conditions on www.iirme.com/hotel or
A confirmation letter and invoice will be sent upon receipt of your
speak to our registrations department for more information
registration. Please note that full payment must be received prior
DELEGATE DETAILS to the event. Only those delegates whose fees have been paid
in full will be admitted to the event. You can pay by company
cheques or bankers draft in Dirhams or US$. Please note that all
Name: ..............................................................................................................................................................................................................
US$ cheques and drafts should be drawn on a New York bank
Job Title: ......................................................................................................... Email: ..................................................................................... and an extra amount of US$ 6 per payment should be added
to cover bank clearing charges. In any event payment must be
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Event may be refused if payment in full is not received.
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Cancellation
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If you are unable to attend, a substitute delegate will be welcome
Tel: ..................................................... Fax: .................................................... Mobile: .................................................................................. in your place. Registrations cancelled more than 7 days before
the Event are subject to a $200 administration charge. Registration
COMPANY DETAILS fees for registrations cancelled 7 days of less before the Event must
be paid in full. Substitutions are welcome at any time.
Company: ............................................................................................................................................................................................................
Avoid Visa Delays - Book Now
Address: ................................................................................................................................................................................................................
Delegates requiring visas should contact the hotel they wish to
Postcode: ................................................................................. Country: ...........................................................................................................
stay at directly, as soon as possible.
Tel: .............................................................................................. Fax: .................................................................................................................. Visas for non-GCC nationals may take several weeks to process.
No. of employees on your site: All registrations are subject to acceptance by IIR which will be
1000+ q 500-999 q 250-499 q 50-249 q 0-49 q q YES, I would like to receive information about future events confirmed to you in writing.
& services via e-mail ................................................................. Due to unforeseen circumstances, the programme may change and IIR
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reserves the right to alter the venue and/or speakers.
To assist us with future correspondence, please supply the following details: Event Venue:
Media Rotana Hotel, Dubai, UAE
Name of the Department Head: ..................................................................................................................................................................... Tel: +971-4-435 0000
Department: ........................................................... Mobile: .......................................... Email: ...................................................................... © Copyright I.I.R. HOLDINGS B.V. SH P350 Human Resources