You are on page 1of 7

WWW.ANITE.

COM/NEMO

DONGLE MIGRATION INSTRUCTIONS


FOR NEMO OUTDOOR 7.50, NEMO
ANALYZE 7.30, AND NEMO COMMANDER
7.30
DONGLE MIGRATION INSTRUCTIONS

1 NEW LICENSE DONGLES FOR NEMO


OUTDOOR 7.50, NEMO ANALYZE 7.30,
AND NEMO COMMANDER 7.30

This document includes instructions for two different scenarios:

swapping an old dongle to a new type of dongle

updating an existing new dongle with a new license

With this dongle swap we are improving our technical licensing capabilities for future Nemo
products. This dongle swap applies to all in-market Nemo Outdoor and Nemo Analyze dongles and
licenses that have a valid technical support agreement.

Note that these instructions apply to Nemo Outdoor version 7.50 or higher, Nemo Analyze
version 7.30 or higher, and Nemo Commander version 7.30 or higher.

All fielded dongle keys and licenses must be migrated to a new dongle when used with Nemo
Outdoor version 7.50 or higher, Nemo Analyze version 7.30 or higher, and Nemo
Commander version 7.30 or higher.

To make the migration easier for our customers, Anite Network Testing has developed a user-
friendly dongle migration tool that is capable of performing the migration. The old dongle key and
the new dongle key must be connected to the PC where the migration tool is installed. The tool
deactivates the old dongle and activates and registers the new one.

The new USB dongle key must be available before updating Nemo Outdoor/Nemo
Analyze/Nemo Commander applications. Nemo Outdoor version 7.50 or higher, Nemo
Analyze version 7.30 or higher, and Nemo Commander version 7.30 or higher are not
backwards compatible with the old license dongles.

The computer used for the dongle migration must be connected to the internet. If you
have internet connection problems, check that your browsers proxy settings are
configured according to your company policies.

If the old dongle key contains both Nemo Outdoor and Nemo Analyze/Nemo Commander
licenses, please do not run the migration tool. Instead, contact nemo.support@anite.com.

Before running the migration tool, please check the TS Expiration date for the old dongle
key from the Nemo Outdoor/Nemo Analyze/Nemo Commander Help menu (About |
License Information). If your technical support agreement has expired, do not run the
migration tool. Migration can be done only with dongle keys that have a valid TS
agreement. If your TS agreement has expired, please contact Anite Network Testing,
nemo.support@anite.com.

Page 2
DONGLE MIGRATION INSTRUCTIONS

2 MIGRATING A DONGLE KEY

Before starting the migration process please check what kind of dongle key you are currently using
with Nemo Outdoor/Nemo Analyze. If you have the old dongle key shown in Figure 1, please see
the instructions in chapter Migration process for old USB dongle keys.

Figure 1.Old dongle key.

If you have the new dongle key shown in Figure 2, please see the instructions in chapter Migration
process for new USB dongle keys.

Figure 2. New dongle key.

Page 3
DONGLE MIGRATION INSTRUCTIONS

2.1 Migration process for old USB dongle keys


These instructions apply to customers who have an old dongle key (see Figure 1). The old key will
be swapped for a new key and the existing product licenses from the old dongle will be transferred
to the new dongle. Follow the steps below:

1. Anite sends an empty dongle (without a product license) automatically to all customers with a valid
TS agreement. The new dongle will be sent to a separately agreed customer address. In case you
have not been contacted by Anite regarding the dongle migration, please contact
nemosupport@anite.com.

2. After receiving the empty dongle, download and install the migration tool from:

www.nemo.fi/tools/migrationtool.zip

3. Extract the migration tool zip-file on the computer that has Nemo Outdoor, Nemo Analyze, or Nemo
Commander installed.

4. Plug in both the old and the new dongle key to the computer where you installed the migration tool.
Both dongles MUST be plugged in simultaneously.

5. Run the DriverlessMigrationClient.exe file to start the migration tool.

6. Make sure the migration tool identifies both dongles (keys) connected (Time and Time Driverless
dongles). They should appear in the Connected keys table.

Figure 3. Migration tool.

7. Click the Migrate License button to start the migration process.

NOTE: The migration process may take up to 30 minutes. Do not unplug the dongles
before the migration is successfully done.

8. After testing that the new dongle works properly, the migration tool deactivates the old dongle and
informs the customer that the migration process was successful and the new dongle with the
product license is ready for use.

9. The migration tool can now be uninstalled and the old dongle key can be disposed of.

Page 4
DONGLE MIGRATION INSTRUCTIONS

2.2 Migration process for new USB dongle keys


These instructions apply to customers who are already using a new dongle (see Figure 2). The
existing dongle will be updated with a new license.

1. Download and install the migration tool from

www.nemo.fi/tools/migrationtool.zip

2. Extract the migration tool zip-file on the computer that has Nemo Outdoor, Nemo Analyze, or Nemo
Commander installed.

3. Plug in the dongle key to the computer where you installed the migration tool.

Do not unplug the dongle key during the migration process. This may permanently
damage the key.

4. Run the DriverlessMigrationClient.exe file to start the migration tool.

5. Make sure the migration tool recognizes the new dongle (key) connected (key type Time).

Figure 4. Migration tool.

6. Click the Migrate License button to start the migration process.

NOTE: The migration process may take up to 30 minutes. Do not unplug the dongles
before the migration is successfully done.

7. After testing that the dongle works properly, the migration tool informs the customer that the
migration process was successful and the dongle with the new product license is ready for use.

8. The migration tool can now be uninstalled.

Page 5
DONGLE MIGRATION INSTRUCTIONS

3 TROUBLESHOOTING

In case you experience problems with the migration tool, see below for the most typical
notifications and error messages with explanations:

Migration stopped with error "WS0012: Cannot pass keys validation, support is expired."

Indicates that the Technical Support date of the dongle is not valid for dongle migration.

Migration stopped with error "WS0041: Source key was already participating in a successfully
completed migration process."

Indicates that the old key has already been successfully migrated and cannot be migrated
again.

Migration stopped with error "WS0039: Destination key was already participating in a successfully
completed migration process."

Indicates that the new key has already a license migrated from an old key and cannot be
overwritten.

Migration stopped with error "WS0045: Destination key is not empty"

Indicates that the new key already has a license in it, and migration cannot be completed.

If you have any questions, please contact Nemo Customer Support (nemosupport@anite.com).

Page 6
www.anite.com/nemo

CONTACT DETAILS

talk +358 50 395 7700


read anite.com/nemo
write nemo.sales@anite.com

2015