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Email
SPF & DKIM

Domain Authorization

In order to ensure effective email delivery, we highly recommend that you add email authentication records
to your DNS for each of your sender domains. Teleduce is setup to handle SPF and DKIM. To use this with
your own domain you must create records for SenderID and DKIM in your DNS records. Major ISPs such as
Yahoo, Gmail, and Hotmail use this to verify the identity of your emails and track reputation. Please follow
the steps below.

1. Setup SPF/SenderID Records

Add the following DNS TXT record to your domain. Note that some DNS software solutions require
quotations around the value. DNS software solutions varies across providers. You may need to refer the
documentation of DNS providers to add below records.

Sample DNS Record Manager

v=spf1 a mx include:_spf.elasticemail.com ~all

Note: If SPF is already setup on your domain, simply add include:_spf.elasticemail.com to the record
ensuring the new text has a space before and after it.

Please see an example below.

v=spf1 a mx include:_spf.google.com ~all


www.corefactors.in | www.teleduce.in

would become

v=spf1 a mx include:_spf.google.com include:_spf.elasticemail.com ~all

2. Setup DomainKeys/DKIM

Elastic Email is automatically set up to handle DomainKeys/DKIM for any Sender Domains that you add. Add
the following TXT record to the subdomain api._domainkey.yourdomain.com in your DNS.

Note: "yourdomain.com" needs to be replaced with the actual domain you are setting up. Also, note that
some DNS software solutions require quotations around the value.

k=rsa;t=s;p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCbmGbQMzYeMvxwtNQoXN0waGYaci
uKx8mtMh5czguT4EZlJXuCt6V+l56mmt3t68FEX5JJ0q4ijG71BGoFRkl87uJi7LrQt1ZZmZCvrEII0YO4mp8sD
LXC8g1aUAoi8TJgxq2MJqCaMyj5kAm3Fdy2tzftPCV/lbdiJqmBnWKjtwIDAQAB

3. Tracking Domain CNAME Record

The tracking domain is used for all the outbound links from your emails including open tracking, click
tracking and unsubscribe links. This is an important setup step which will improve your email
reputation.

Before you change your tracking domain create a CNAME on the domain or subdomain you would
like to use which points at api.elasticemail.com. Once you set a tracking domain it will be used for all
link rewriting for click tracking, the unsubscribe header and open tracking. For example:

CNAME Host: tracking.yourdomain.com


CNAME Value: api.elasticemail.com

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