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New 7 blinks

Revised Troubleshooting Handbook


Troubleshooting
Procedure 2009-Plasma HD and FHD TV (12th Generation)

Applies to models:
TC-P42X1
TC-P50X1
TC-P42C1
TC-P50C1
TC-P42S1
TC-P46S1
TC-P50S1
TC-P54S1
TC-P42U1
TC-P46U1
TC-P50U1
TC-P42G10
TC-P46G10
TC-P50G10
TC-P54G10
TC-P42G15
TC-P46G15
TC-P50G15
TC-42PS14
TC-50PS14 Model TC-P42PX1
TC-P50V10
TC-P54V10

Panasonic Service and Technology Company


National Training
TTG090507CP\REV091117 Slide #1

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Prepared by
Cesar Perdomo
Panasonic Service and Technology Company
National Training

"HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Copyright 2009 by Panasonic Service and Technology Company
All rights reserved. Unauthorized copying and distribution is a violation of law.

Warning
This service information is designed for experienced repair technicians only and is not designed for use by the
general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be serviced or repaired only by
experienced professional technicians. Any attempt to service or repair the product or products dealt with in this
service information by anyone else could result in serious injury or death.

Slide #2

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Table of Content
Subject Slide Subject Slide
Table of Contents 3 5 Blinks Error Code 37
Introduction 4 5 Blinks Error Code (All Models) 38
HD Boards Layout (TC-P42X1) 5 5 Blinks Error Code (All Models) 39
Full HD Boards Layout (TC-42PS1) 6 5 Blinks Error Code Continue 40
Full-HD Connectors Location (TC-P42S1) 7 6 Blinks Error Code (HD Models) 41
6 Blinks Error Code (42 HD Models) Flowchart 42
Troubleshooting Shutdown Problems 8
6 Blinks Error Code (50 HD Models) Flowchart 43
Power LEDs Response to Shutdown Operation 9
6 Blinks Error Code (Full-HD Models) 44
Shutdown Detect Block Diagram 10 6 Blinks Error Code (Full-HD Models) Flowchart 45
HD Panel Drive SOS Detect Block Diagram (TC-P42X1) 11 7 Blinks Error Code 46
Full-HD Panel Drive SOS Detect Block Diagram (TC-P42S1) 12 7 Blinks Error Code 47
Power LEDs Response to Connectors Removal (42 HD) 13 7 Blinks Error Code 48
Power LEDs Response to Connectors Removal (42 HD) 14 7 Blinks Error Code 49
Power LEDs Response to Connectors Removal (50 HD) 15 8 Blinks Error Code (HD Models) 50
Power LEDs Response to Connectors Removal (Full HD) 16 8 Blinks Error Code (HD Models) 51
Power LEDs Response to Connectors Removal (Full HD) 17 8 Blinks Error Code (HD Models) Flowchart 52
SU and SD board Isolation Procedure 18 8 Blinks Error Code (Full-HD Models) 53
Procedure to Isolate Bothe SU and SD at the Same Time 19 8 Blinks Error Code (Full-HD Models) 54
Procedure to Isolate Bothe SU and SD at the Same Time 20 8 Blinks Error Code (Full-HD Models) Flowchart 55
SU Board Isolation Procedure 21 9 Blinks Error Code 56
SD Board Isolation Procedure 22 10 Blinks Error Code (HD Models) 57
10 Blinks Error Code (HD Models) Flowchart 58
How to Easily Gain Access to the SS board 23
10 Blinks Error Code (Full-HD Models) 59
Front Cabinet Removal 24
10 Blinks Error Code (Full-HD Models) Flowchart 60
SU and SD Boards Isolation Procedure 25
11 Blinks Error Code (Full-HD Models) 61
SU, SD, and SC Boards Resistance Test Procedure 26 12 Blinks Error Code (Full-HD Models) 62
SU Board Resistance Test (All Models) 27 13 Blinks Error Code 63
SD Board Resistance Test (All Models Except TC-50PX14, TC-P50X1, TC-P50C1) 28 No Power Flowchart 64
SD Board Resistance Test ( Models: TC-50PX14, TC-P50X1, TC-P50C1) 29 Service Mode 65
SC Board Resistance Test (All Models Except TC-50PX14, TC-P50X1, TC-P50C1) 30 Self Check 66
SC Board Resistance Test ( Models: TC-50PX14, TC-P50X1, TC-P50C1) 31 Reset Procedure 67
1 Blink Error Code (All Models) 32 SOS History 68
2 Blinks Error Code (All Models) 33 Diagnostic Method for Troubleshooting PDP Television 69
2 Blinks Error Code (All Models) 34 Picture Problem Solution 70
3 Blinks Error Code (All Models) 35 The End 71
4 Blinks Error Code (All Models) 36

Slide #3

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Introduction

1. Basic concept of how to determine the defective board


1) Verification of voltages
Normally, when there is a power problem, shutdown occurs immediately.
So, to resolve a power problem, voltage checks are necessary before shutdown.
2) Check if the power comes up after disconnecting the board under suspicion.
If power comes up (*) after disconnecting a board, the board is defective.
(*) Power comes up equals no shutdown.
2. Troubleshooting Video and Audio problems
3. Examples of video problems
4. Adjustment after PCB exchange
1) After exchanging the following boards, voltage adjustment is required.
P board, SC board, SS board => Please refer to the Service Manual.

Slide #4

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HD boards Layout (TC-P42X1)

Slide #5

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Full-HD boards Layout (TC-P42S1)

Slide #6

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Full-HD Connectors Location (TC-P42S1)

Slide #7

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Troubleshooting Shutdown Problems

CAUTION: Some steps require removal of connectors and


sometimes PC boards removal. Do not let the TV run for more
than 30 seconds while connectors or boards are disconnected.

Slide #8

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Power LEDs Response to Shutdown Operation
When an abnormality occurs in
the TV, the SOS Detect circuit
is triggered and the TV shuts
down. The power LED on the
front panel will flash a pattern
indicating the circuit that has
failed.

If the power LED continues to


blink even after the TV is
unplugged, press and hold the
power switch on the TV for a few
seconds until the LED turns off.

CAUTION: Some steps require


removal of connectors and sometimes
PC boards removal. Do not let the TV
run for more than 30 seconds while
connectors or boards are
disconnected.

Slide #9

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Shutdown Detect Block Diagram

Slide #10

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HD Panel Drive SOS Detect Block Diagram (TC-P42X1)

Slide #11

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Full-HD Panel Drive SOS Detect Block Diagram (TC-P42S1)

Slide #12

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Power LEDs Response to Connectors Removal (42 HD Models)
HD Models

Model: TC-P42X1
Do not remove any connectors from any of
the PC boards unless instructed to do so. Connector Connector Connector Result

CAUTION: Some steps require A20 OK


Unplugged
removal of connectors and A31 SOS 6 Blinks
sometimes PC boards removal. Unplugged

Do not let the TV run for more A32 SOS 6 Blinks


Unplugged
than 30 seconds while A20 A31 OK
connectors or boards are Unplugged Unplugged

disconnected. A20 A32 OK


Unplugged Unplugged

CAUTION: The TV power should not be A31 A32 SOS 6 Blinks


Unplugged Unplugged
turned on while SC2 is disconnected. This
A20 A31 A32 TV Stays On With Black Screen
could damage the SS board. Unplugged Unplugged Unplugged
Slide #13

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Power LEDs Response to Connectors Removal (42 HD Models)
42HD Models
CAUTION: The TV power should not be
turned on while SC2 is disconnected. This
could damage the SS board.
CAUTION: Some steps require
removal of connectors and
sometimes PC boards removal.
Do not let the TV run for more
than 30 seconds while
connectors or boards are
disconnected.
Do not remove any connectors
from any of the PC boards
unless instructed to do so.

Model: TC-P42X1 (SC Board Isolation) Model: TC-P42X1 (SS Board Isolation)
Connector
Connector Connector Connector Result
Connector Connector Connector On SS Result
board
SS11 SOS 6 Blinks
SC2 SOS 7 Blinks Unplugged
Unplugged
SS3 SOS 6 Blinks
SC3 SOS 6 Blinks
Unplugged
Unplugged
SS23 OK
SC20 OK
Unplugged
Unplugged
SS11 SS3 SOS 6 Blinks
SC2 SC3 SOS 7 Blinks
Unplugged Unplugged
Unplugged Unplugged SS11 SS23 SOS 6 Blinks
Unplugged Unplugged
SC2 SC20 SOS 8 Blinks
Unplugged Unplugged SS3 SS23 SOS 6 Blinks
Unplugged Unplugged
SC3 SC20 SOS 8 Blinks
Unplugged Unplugged SS11 SS3 SS23 SOS 6 Blinks
Unplugged Unplugged Unplugged

SC2 SC3 SC20 SS11


OK
Unplugged Unplugged Unplugged Unplugged
SC2 SC20 SS11
OK
Unplugged Unplugged Unplugged
SC20 SS11
OK
Unplugged Unplugged
Slide #14

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Power LEDs Response to Connectors Removal (50 HD Models)
50HD Models
CAUTION: The TV power should not be
turned on while SC2 is disconnected. This
could damage the SS board.
CAUTION: Some steps require
removal of connectors and
sometimes PC boards removal.
Do not let the TV run for more
than 30 seconds while
connectors or boards are
disconnected.
Do not remove any connectors
from any of the PC boards
unless instructed to do so.

Model: TC-P50X1 (SC Board Isolation) Model: TC-P42X1 (SS Board Isolation)
Connector Connector
Connector Connector Connector Result
On C1 Connector Connector On SS Result
board board
SS11 SOS 6 Blinks
SC3 SOS 6 Blinks Unplugged
Unplugged
SS3 SOS 6 Blinks
SC20 SOS 6 Blinks Unplugged
Unplugged
SS23 OK
SC3 SC20 SS11 SOS 8 Blinks
Unplugged
Unplugged Unplugged Unplugged
SS11 SS3 SOS 6 Blinks
C10 SC20 SS11 OK
Unplugged Unplugged
Unplugged Unplugged Unplugged
SS11 SS23 SOS 6 Blinks
Unplugged Unplugged

SS3 SS23 SOS 6 Blinks


Unplugged Unplugged

SS11 SS3 SS23 SOS 6 Blinks


Unplugged Unplugged Unplugged

SC3 SC20 SS11


SOS 6 Blinks
Unplugged Unplugged Unplugged
SC20 SS11
SOS 6 Blinks
Unplugged Unplugged
SC20 SS11
SOS 6 Blinks
Unplugged Unplugged
Slide #15

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Power LEDs Response to Connectors Removal (Full HD Models)
Full HD Models

Model: TC-P42S1
Do not remove any connectors from any of Connector Connector Connector Results
the PC boards unless instructed to do so.
A33 SOS 6 Blinks
Unplugged

A31 Left Half of Screen is OK (Right Side is


Unplugged Black)
CAUTION: Some steps require A32
Unplugged
SOS 6 Blinks
removal of connectors and sometimes
A33 A31 SOS 6 Blinks *
PC boards removal. Do not let the TV Unplugged Unplugged
run for more than 30 seconds while A33 A32 OK
Unplugged Unplugged
connectors or boards are
A31 A32 SOS 6 Blinks
disconnected. Unplugged Unplugged

A33 A31 A32 TV Stays On With Black Screen


Unplugged Unplugged Unplugged

Slide #16

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Power LEDs Response to Connectors Removal (Full HD Models)
Full HD Models
CAUTION: Some steps require removal of connectors and
sometimes PC boards removal. Do not let the TV run for
more than 30 seconds while connectors or boards are
disconnected.

Do not remove any connectors from any of


the PC boards unless instructed to do so.

Model: TC-P42S1 Connectors Combination between SS and SC Boards)

SC Board SS Board
Model: TC-P42S1 (SS Board Isolation) Result
Connector Connector Connector Connector
Connector Connector Connector Results
SS11 SC2 7 Blinks
SC20 6 Blinks *
Unplugged Unplugged
Unplugged
SS11 SC20 6 Blinks
SC2 7 Blinks * Unplugged Unplugged
Unplugged
SS11 SC2 SC20 6 Blinks
SC20 SC2 6 Blinks * Unplugged Unplugged Unplugged
Unplugged Unplugged
SS11 SS33 SC2 7 Blinks
Unplugged Unplugged Unplugged

SS11 SS33 SC20 6 Blinks


Model: TC-P42S1 (SS Board Isolation) Unplugged Unplugged Unplugged

Connector Connector Result


SS11 SS33 SC2 SC20 6 Blinks
Unplugged Unplugged Unplugged Unplugged

SS11 OK SS33 SC2 7 Blinks


Unplugged Unplugged Unplugged

SS33 OK SS33 SC20 6 Blinks


Unplugged Unplugged Unplugged

SS11 SS33 OK SS33 SC2 SC20


Unplugged Unplugged Unplugged Unplugged Unplugged
6 Blinks

Slide #17

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SU and SD Boards Isolation Procedure
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Beginning last year (2008), the plasma TV


are designed to shutdown if either the SU or
SD board is disconnected.

Disconnecting either board causes the unit


to shutdown and the power LED to blink 7
times.

Unplugging any of the connectors


SC41/SU41, SU11/SD11, and
SC42/SD42, opens the interlocked
connection between VF_GND and CHA on
the SC board. This floats point CHA
triggering the SOS7 detect circuit. This
outputs a high to the A board through
connector SC20 triggering shutdown.

A new SC test fixture (Jig) can be used when


the SU and SD boards are isolated. The jig is a
small connector with a jumper between pin 1
and pin 2. The part number is TZSC09187.
It plugs into connector SC50 on the SC board.
Slide #18

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Procedure to Isolate both SU & SD at the Same Time
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

To isolate the SU and SD boards at the same time is not necessary to remove any
of the boards:
Remove the 4 VF_GND screws (2 on the SU board and 2 on the SD board).
Unplug connectors SC41, SC46, and SC42 on the SC board.
Place the SC jig cable (TZSC09187) between pins 1 and 2 of connector SC50 on
the SC board.

Note: If the SC jig is not available,


install a jumper between pins 1 and 2
of connector SC50 on the SC board.
(Remove the jig or the jumper after
completing isolation procedure).
When this is done, the display is
completely black (No picture)

Note: This procedure could be useful


when troubleshooting 7 blinks
problems.

Slide #19

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Procedure to Isolate both SU & SD at the Same Time
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Slide #20

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SU Board Isolation Procedure
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

To isolate the SU board:


1. Remove the 2 VF_GND screws on the
SU board only.
2. Unplug connector SC41 on the SC
board and SU11 on SU board.
3. Place SC jig cable ZSC09187)between
pins 1 and 2 of connector SC50 on the
SC board.

Note: If the SC jig is not available, install a


jumper between pins 1 and 2 of
connector SC50 on the SC board.
(Remove the jig or jumper after
completing isolation procedure)

Note: This procedure could be useful when


troubleshooting 7 blinks problems.

Slide #21

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SD Board Isolation Procedure
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
To isolate the SD board:

1. Remove the 2 VF_GND screws on the


SD board only.

2. Unplug connector SC42/SU42,


SC46/SD46, and SU11/SD11 from the
SD board.

3. Place SC jig cable (TZSC09187)


between pins 1 and 2 of connector
SC50 on the SC board.

Note: If the SC jig is not available, install a


jumper between pins 1 and 2 of connector
SC50 on the SC board. (Remove the jig or
jumper after completing isolation procedure)

Note: This procedure could be useful when


troubleshooting 7 blinks problems.

Slide #22

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How to Easily Gain Access to the SS board

SCREW

SCREW

SCREW

Remove the 3 screws that hold Let the A board assembly rest on the speakers
1 the A board assembly in place 2 magnet to gain access to the SS board

Slide #23

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Front Cabinet Removal
Remove the rear cover.
Remove the 4 screws holding
the front panel in place.
Remove the cables from the
speakers.
Remove the screws from the
speakers (2 each).
Remove the speakers.
Remove the front cabinet.
Note: To remove the front
cabinet, pull the bottom
slightly forward and then lift it
up.

Slide #24

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SU and SD Boards Visual Inspection
Check the ICs on the SU and SD boards for blown hole on the
surface.
Note: In some models it is not possible to check if these ICs are
blown because they use surface-mount heat sinks that are glued to
the surface of the ICs.

This is an
example of what
a blown IC looks
like

Slide #25

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SU,SD, and SC Boards Resistance Test Procedure

SU,SD, and SC Boards Resistance


Test Procedure
Note: The result of the resistance test determine if the boards are bad, but it does not
determine if they are 100% good. For this reason, after performing a resistance test, we
need to further check the boards that check OK using another procedure.

Slide #26

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SU Board Resistance Test (All Models)
Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Unplug connector SU41 and SU11. Remove the 2 floating ground screws from the SU board.

Procedure:
Using a digital meter
measure the resistance
between VF-ground
(Floating ground) and
pin 2 of connector SU41
on the SU board.
The normal resistance
should be approximately
2.1Mega-ohms.
Note: A low resistance
reading indicates a
defective SU board.

Slide #27

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SD Board Resistance Test (All Models, Except TC-50PX14, TC-P50C1, TC-P50X1)

Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Unplug connectors SD42, SD46 and SD11. Remove the 2 floating ground screws from the SD board.

Procedure:
Using a digital meter,
measure the resistance
between VF-ground
(Floating ground) and
pin 9 of connector SD42
on the SD board.
The normal resistance
should be approximately
2.1Mega-ohms.
Note: A low resistance
reading indicates a
defective SD board.

Slide #28

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SD Board Resistance Test ( Models: TC-50PX14, TC-P50C1, TC-P50X1)
Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Unplug connectors SD42, SD46 and SD11. Remove the 2 floating ground screws from the SD board.

Procedure:
Using a digital meter,
measure the resistance
between VF-ground
(Floating ground) and
pin 1 of connector SD42
on the SD board.
The normal resistance
should be approximately
2.1Mega-ohms.
Note: A low resistance
reading indicates a
defective SD board.

Slide #29

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SC Board Resistance Test (All Models, Except TC-50PX14, TC-P50C1, TC-P50X1)

Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Unplug connectors SD42, SD46, SU41 and SD11. Out of all 4 floating ground screws on the SU and
SD boards, remove 3 and leave only one in.

Procedure:
Using a digital meter measure the
resistance between the VF-ground screw
(Floating ground) and pin 3 of connector
SC42.
Also measure the resistance between
the VF-ground screw (Floating ground)
and pin 5 of connector SC42 on the SC
board.
The normal resistance for pin 3 is
approximately 2.9Kilo-ohms and approx.
5.7Kilo-ohms for pin 5.
Note: A low resistance reading indicates
a defective SC board.

Slide #30

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SC Board Resistance Test ( Models: TC-50PX14, TC-P50C1, TC-P50X1)
Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Unplug connectors SD42, SD46, SU41 and SD11. Out of all 4 floating ground screws on the SU and
SD boards, remove 3 and leave only one in.

Procedure:
Using a digital meter measure the
resistance between the VF-ground screw
(Floating ground) and pin 5 of connector
SC42.
Also measure the resistance between
the VF-ground screw (Floating ground)
and pin 7 of connector SC42 on the SC
board.
The normal resistance for pin 5 is
approximately 2.9Kilo-ohms and approx.
5.7Kilo-ohms for pin 7.
Note: A low resistance reading indicates
a defective SC board.

Slide #31

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1 Blink Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior to


making any disconnection or connection.
Communication Error A, P, Loose connections
Make sure that connectors P25 and D25 are properly seated

Start Here

Plug in the TV

Is there 5V at
No pin 9 of Yes
connector
P25/A25?
Unplug in the TV

Replace the A
board

Is there
No continuity between Yes
pin 9 of connector
P25 and pin 5 of
connector P7 on
the P board?

Replace the P Reseat P25/A25 or


board Replace the cable

Slide #32

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2 Blinks Error Code (All Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior to


making any disconnection or connection.
P15V A, SC, SS

These 3 conditions can cause the TV to shutdown and the power LED to blink 2 times
1. Missing P15V
2. A short of the P15V
3. Wrong diagnostic by the A board

Slide #33

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2 Blinks Error Code (All Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Start Here
Unplug the TV and check the resistance between pin 1 of connector P6 and ground (Chassis)

No Is there a Yes Unplug connectors P6, P11, and P25 on the P


Plug in the TV and turn it on. Measure
short board. Measure the resistance between pin 1 of
the voltage at pin 1 of connector P6
circuit? connector P6 and ground (Chassis)

No Yes
No Is there Yes Is there a
15V short
present? circuit?
Reconnect P11 and measure the
Replace Replace resistance between pin 1 of Replace
The P board The A board connector P6 and ground (Chassis) The P board

Reconnect P25 and measure the No Is there a


Yes
Replace
resistance between pin 1 of short The SS board
connector P6 and ground (Chassis) circuit?

Disconnect SC20 on the SC board


No Is there a Yes
short
and measure the resistance between No Is there a Yes
pin 1 of connector P6 and ground short
circuit?
(Chassis circuit?
Replace
The A board
Replace Replace
The SC board The A board
Slide #34

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3 Blinks Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior to


making any disconnection or connection.
3.3V down SOS A Board

Start Here

Replace the A board

Slide #35

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4 Blinks Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board Warning: Disconnect AC Power prior to
making any disconnection or connection.
Power Supply SOS Primarily P board or possible A board
TC-P42G10 TC-P46G10 TC-50G10 TC-P54G10 All other 2009 Models

Start Here
Disconnect the TV. Disconnect Start Here
Yes Does the power
P2 and P11 on the P board No
supply
Measure the resistance between
makes a chirp
pin 1 of connector SS11 on the
noise at plug in?
SS board and ground (Chassis).

Yes Is there a No Measure the resistance between


short to pin 1 of connector SC2 on the SC Turn the TV on
ground? board and ground (Chassis).

Replace Is pin
the SS board Yes No
12 of CN P25 on
the P board high
before the TV
Yes Is there a No shuts down?
short to P Board A Board
ground?

Replace Replace
the SC board the P board
Slide #36

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5 Blinks Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior to


making any disconnection or connection.
5V SOS P, C, SC, SS board or Panel

These 4 conditions can cause the TV to shut down and the power LED to blink 5 times

1. Missing P5V
2. A short of the P5V
3. A short of the Vda line
(Note: missing Vda from the
P board does not cause 5
blinks)
4. Wrong diagnostic by the A
board

Slide #37

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5 Blinks Error Code (All Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board Warning: Disconnect AC Power prior to
making any disconnection or connection.
5V SOS P, C, A,SC, SS board or Panel

TC-P42G10 TC-P46G10 TC-50G10 TC-P54G10 All other 2009 Models

Start Here
Disconnect the TV. Disconnect Start Here
Yes Does the power
P2 and P11 on the P board No
supply
Measure the resistance between
makes a chirp
pin 1 of connector SS11 on the
noise at plug in?
SS board and ground (Chassis).

Yes Is there a No Measure the resistance between Disconnect the TV. Measure the resistance
short to pin 1 of connector SC2 on the SC between pin 1 of connector P35 on the P
ground? board and ground (Chassis). board and ground (Chassis).

Replace
the SS board No Yes Is there a No
Yes Is there a
short to Panel short to
ground? ground?

Note: Even though it


Replace Replace does not happen often,
the SC board the P board the 5 blinks shutdown
can also be caused by Proceed to more extensive troubleshooting
one of the C boards of the slides that follow.

Slide #38

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5 Blinks Error Code (All Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Start Here
Use a volt-meter and place the positive probe on pin 5 of connector P25 on the P board
while the negative probe is grounded. Plug in the TV and turn it on

Replace
Yes Is No Disconnect the TV and measure the
there resistance between pin 5 of connector P25 on
the A board
5V? the P board and ground (Chassis).

No
Disconnect P25 on the P board. Measure the Yes Is there a
resistance between pin 5 of connector P25 on short to
the P board and ground (Chassis). ground?

Replace
Yes the P board
No Reconnect P25 and disconnect SC20 on
Is there a
Replace the SC board. Measure the resistance
short to
the P board between pin 5 of connector P25 on the P
ground? Yes No
board and ground (Chassis).
Is there a
short to
ground?

Reconnect SC20 and disconnect SS23 (HD models)/SS33 (Full-


HD models) on the SS board. Measure the resistance between Disconnect SC46 and reconnect
pin 5 of connector P25 on the P board and ground (Chassis). SC20 on the SC board. Measure
the resistance between pin 5 of
connector P25 on the P board and
ground Chassis).
Yes Yes
No No
Is there a Is there a
Replace Replace Replace
short to short to
the SS board the SC board the SD board
ground? ground?
Go to the
next slide (A)
Slide #39

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5 Blinks Error Code Continue
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Continue from the Note B: The C board can be checked individually.


previous slide (A) Reconnect the ribbon cables from the A board (A31, A32,
and A20 for HD models/A33). Disconnect the flex cables
between the panel and the C boards tested. Measure the
resistance between pin 5 of connector P25 on the P
board and ground (Chassis). If there is still a short circuit,
change the C board.

Reconnect SS23/SS33 and disconnect A31, A32, and A20


for HD models/A33 on the A board. Measure the resistance
between pin 5 of connector P25 on the P board and ground
(Chassis).

Yes Is there a
No Check the C boards (See Note: B)
Replace
short to If the C boards are ok, replace
the A board
ground? the Panel

Slide #40

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6 Blinks Error Code (HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board CAUTION: The TV power should not be turned on while
SC2 is disconnected. This could damage the SS board.
SC Energy Recovery Circuit SC, SS, A, SU,SD, and Loose connections
Warning: Disconnect AC Power prior to making any
disconnection or connection.

LIST OF MODELS: TC-P42X1 TC-P42C1 TC-42PX14 TC-P50X1 TC-P50C1 TC-50PX14

Slide #41

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6 Blinks Error Code (42 HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
LIST OF MODELS: TC-P42X1 TC-P42C1 TC-42PX14 CAUTION: The TV power should not be turned on while
SC2 is disconnected. This could damage the SS board.
Start Here
Verify that all the cables plugged in to the SC and SS boards are properly seated. Also check the ribbon cables and connectors on the A
and C boards. Unplug the TV and disconnect connector SC20 on the SC board. Plug in the TV and turn it on

Replace
Does the the SS board
Yes No
TV power
up and
stay on? 8 times
Unplug the TV and reconnect
connectors SC20. (Follow the Did the
SU/SD boards isolation procedure No number of
Yes
6 times blinks
10 times
shown on slides 17~19). Plug in
the TV and press the power change?
switch Replace
the A board
Unplug the TV and with SC20 still
disconnected, disconnect SS11 on
the SS board. Plug in the TV and
Does the turn it on.
Yes TV power No 6 times
up and
stay on? 8 times
Replace
the SS and
A boards
The SU or/and the SD Boards Yes Is the power No
can be defective. Follow 10 times LED still
procedure on slides 17~21 to blinking?
determine which of the 2 boards Replace
Replace Replace
is defective. the SS and SC
the SC board the A board
boards
Slide #42

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6 Blinks Error Code (50 HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

LIST OF MODELS: TC-P50X1 TC-P50C1 TC-50PX14 CAUTION: The TV power should not be turned on while
SC2 is disconnected. This could damage the SS board.
Start Here
Verify that all the cables plugged in to the SC and SS boards are properly seated. Also check the ribbon cables and connectors on the A and C
boards. Unplug the TV and disconnect connector SC20 on the SC board. Plug in the TV and turn it on

6 times Did the


No Yes
number of Replace
blinks
8 times the SS board
Unplug the TV and disconnect change?
connector SC20 on the SC board, 10 times
SS11 on the SS board and C10 on the
C1 board. Plug in the TV and turn it on

NOTE: The SS board may had just


become damaged (Shorted Vsus).
Unplug the TV and reconnect
connectors SC20, SS11, and C10. Unplug the TV. Keep SC20
Yes Is the power No
(Follow the SU/SD boards disconnected and disconnect connector
LED still
isolation procedure shown on SS11 on the SS board and C10 on the
blinking?
slides 17~19). Plug in the TV and C1 board. Plug in the TV and turn it on
press the power switch

Replace
the A board
Yes No
Is the
Does the power
Yes TV power No LED still
up and blinking?
stay on?
The SU or/and the SD Boards can be
defective. Follow procedure on slides Replace Replace
17~21 to determine which of the 2 boards Replace the SS and the SS and
is defective. the SC board A boards SC boards
Slide #43

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6 Blinks Error Code (Full-HD)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board Warning: Disconnect AC Power prior to
making any disconnection or connection.
SC Energy Recovery Circuit SC, A, SU,SD, and Loose connections

LIST OF TC-P42S1 TC-P42G10 TC-P42U1 TC-P42U1 TC-42PS14 TC-P46S1 TC-P46G10


MODELS:
TC-P46U1 TC-P50S1 TC-P50G10 TC-P50U1 TC-P50V10 TC-50PS14 TC-P54S1 TC-54G10

Slide #44

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6 Blinks Error Code (Full-HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

LIST OF MODELS TC-P42S1 TC-P42G10 TC-P42U1 TC-P42U1 TC-42PS14 TC-P46S1 TC-P46G10

TC-P46U1 TC-P50S1 TC-P50G10 TC-P50U1 TC-P50V10 TC-50PS14 TC-P54S1 TC-54G10

Start Here
Verify that all the cables plugged in to the SC and SS boards are properly seated. Also check the ribbon cables and connectors on the A and C
boards. Unplug the TV and disconnect connector SC20 on the SC board and the ribbon cable between connector C10 on the C1 board and
connector C20 of the C2 board. Plug in the TV and turn it on

Did the
Yes No
number of Replace
8 blinks blinks
6 blinks the A board
change?
Unplug the TV and reconnect connector SC20 and
the ribbon cable between the C boards. Disconnect
connector SS33 on the SS board. Plug in the TV Unplug the TV and reconnect connector SS33 on
and press the power switch the SS board. (Follow the SU/SD boards isolation
procedure shown on slides 17~19). Plug in the TV
and press the power switch

Is the Yes
No power LED
still
6 blinks
blinking? Does the
Yes TV power No
8 blinks up and
stay on?
The SU board or/and the SD board
can be defective. Follow
Replace the A procedure on slides 17~21 to
Replace the SS Replace
board determine which of the 2 boards
the SC board
is defective.
Slide #45

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7 Blinks Error Code (1 of 4)

Trouble mode Defective Boards (Possibility) Warning: Disconnect AC Power prior to


making any disconnection or connection.
SC Floating Section SOS SU, SD, SC, A, P, & Panel

LIST OF All 2009 Models


MODELS:

Preparation:
Disconnect AC Power prior to making any disconnection or connection.
Wait at least 2 minutes before the removal of any connector.
Note: If the power LED continues to blink even after the TV is unplugged, press and hold the power switch
on the TV for a few seconds until the LED turns off.

Remove the front cabinet and expose the panel to a bright light for a thorough visual inspection. Check for
cracks and blown pixels or any other abnormalities.

Check the ICs on the SU and SD boards for blown hole on the surface.
Note: In some models it is not possible to check if these ICs are blown because they use surface-mount
heat sinks that are glued to the surface of the ICs.

Slide #46

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7 Blinks Error Code (2 of 4)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
Start Here switch on the TV for a few seconds until the LED turns off.
1. Remove the front cabinet and check for cracks and blown pixels. (For front cabinet removal procedure go to slide 24).
2. Check the ICs on the SU and SD boards for blown hole on the surface. (Go to slide 25 to see pictures)
3. Perform the SU, SD, and SC boards resistance test procedure shown on slides 26~31. Match the result with one of the
following boxes (A~D) and follow the instructions at the bottom of the page.

AA BB C
C D
D
Board Result Board Result Board Result Board Result Board Result Board Result
SU Bad SU OK SU OK SU Bad SU OK SU OK
SD OK SD Bad SD Bad SD Bad SD OK SD OK
SC OK SC OK SC Bad SC Bad SC Bad SC OK

Board Result Board Result


SU Bad SU Bad
SD Bad SD OK
SC OK SC Bad
Follow this
Follow this procedure if the SU Follow this procedure if the SU Follow this procedure
board and/or the SD board are board and/or the SD board are procedure if when all 3
bad while the SC board measures bad while the SC board is also only the SC boards check
OK bad board is bad OK

Replace the
Go to the SU, SD, and Replace the SC Go to the
next slide SC boards board. Slide #16
Slide #47

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7 Blinks Error Code (3 of 4)

If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

A
Start Here

Follow the SU/SD boards isolation


procedure shown on slides 18, 19, and
20. Plug in the TV and press the power
switch

No Does the Yes


Replace the SU TV shut down Replace the
and the SD and the power SU, SD, and
boards. LED SC boards
blink 7 times?

Slide #48

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7 Blinks Error Code (4 of 4)
D Start Here
Caution: If the power LED continues Follow the SU/SD boards isolation Warning: Disconnect AC Power prior to
to blink even after the TV is procedure shown on slides 18, 19, and making any disconnection or connection.
20. Plug in the TV and press the power
unplugged, press and hold the power switch
switch on the TV for a few seconds
until the LED turns off.
Does the With the SU board and the SD board
No TV shut down Yes still disconnected, remove connector
and the power SC20 from the SC board. Plug in the
Replace the Replace the SU
LED TV and turn it on.
SC and the A and the SD
blink 7 times?
boards. boards.

Replace the SC board. LED stays ON TC-P42X1


Did the No
Yes number of
Any other number of blinks besides 10 and 6. blinks
change?
Unplug the TV and reconnect connector SC20 and the SU and 10 times
SD boards. Measure the resistance between pin 1 of P2/SC2
or P11/SS11 (Vsus) and ground. 6 times
7 times

Replace the Replace the


Unplug SS11 and measure the Is there SC board. A board.
Yes No
resistance between pin 1 of a short
SC2/P2 (Vsus) and ground. circuit?

No Is there Yes
a short
circuit?
Replace the SS Replace the P Replace the SC
And SC boards and SC boards and A boards
Slide #49

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8 Blinks Error Code (HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

SS_Flexible Printed Circuit (FPC)_Detect


(SOS8_SS) (TC-P42X1)
Slide #50

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8 Blinks Error Code (HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board


Driver SOS3/SS_FPC_Detect SS, A, SS2, P, and Loose connections

42 HD Models (TC-P42X1 - TC-P42C1 TC-42PX14) Make sure that connectors


SS61, SS64, and SS21 on the SS board and connectors SS24, and SS58 on the SS2
board are properly seated.

50 HD Models (TC-P50X1 - TC-P50C1 TC-50PX14) Make sure that connectors


SS53, SS55, SS56, and SS21 on the SS board and connectors SS24, and SS58 on the
SS2 board are properly seated.

(D16285) ANODE
Note: D285 (D16285 on the Service
D285
Manual) is located approx. of an inch
away from the left side of connector
SS22.
CATHODES

42 HD

50 HD Slide #51

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8 Blinks Error Code (HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

LIST OF MODELS: TC-P42X1 TC-P42C1 TC-42PX14 TC-P50X1 TC-P50C1 TC-50PX14

CAUTION: The TV power should not be turned on while


SC2 is disconnected. This could damage the SS board.
Start Here
Verify that all the flex-cables between the panel and the SS/SS2 boards are properly seated and the connectors are
properly locked. Unplug the TV and disconnect connector SS23 from the SS board. Plug in the TV and turn it on

Yes Does the No


TV power
up and Did the
No number of Yes
stay on?
blinks
Unplug the TV and reconnect SS23. Use a volt-meter and place change to 6
the positive probe on the anode of D285 on the SS board (See 8 blinks or 7 blinks?
previous slide for location), while the negative probe is grounded. Replace
the A board

Is there
Yes approx. 7.2V No Unplug the TV and reconnect SS23. Remove the
at the anode
ribbon cables from connector A31, A32, and A20
of D285 on
on the A board. Plug in the TV and turn it on
the SS
board?
Replace
the panel
Does the TV
Note: Before replacing the panel, Yes No
power up and
double check all the flex-cables between
stay on with the
the panel and the SS/SS2 boards.
SC LED on?
Replace Make sure they are properly seated and Replace Replace
SS board that the connectors are properly locked. the A board the P board

Slide #52

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8 Blinks Error Code (Full HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Slide #53

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8 Blinks Error Code (Full-HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior


Driver SOS3/SS_FPC_Detect SS, A, SS2, P, and Loose connections to making any disconnection or
connection.
42 Full HD Models (TC-P42S1 - TC-P42G10 TC-P42U1 TC-42PS14). Make sure
that connectors SS61, SS64, and SS21 on the SS board and connectors SS24, and
SS58 on the SS2 board are properly seated. Note: D280 (D16280 on the Service
46 Full HD Models (TC-P46S1 - TC-P46G10 - TC-P46U1). Make sure that Manual) is located less than inch away
connectors SS61, SS63, SS64, and SS21 on the SS board and connectors SS24, and from the right side of connector SS33
SS58 on the SS2 board are properly seated.
ANODE
50 and 54 Full HD Models (TC-P50S1 TC-P50G10 TC-P50U1 TC-P50V10
TC-50PS14 TC-P54S1 TC-54G10). Make sure that connectors SS53, SS55, SS56, D280
and SS21 on the SS board and connectors SS24, and SS58 on the SS2 board are (D16280) CATHODE
properly seated.

42 FHD 46 FHD 50 & 54


FHD

Slide #54

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8 Blinks Error Code (Full-HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Start Here
Verify that all the flex-cables between the panel and the SS/SS2 boards are properly seated and the connectors are
properly locked. Unplug the TV and disconnect connector SS33 from the SS board. Plug in the TV and turn it on

Yes Does the No


TV power
up and
stay on?
At this point there are 2 possibilities, The SS board and the
panel. The SS board is by far the number 1 suspect. Did the
To determine which of the 2 is causing the problem: No number of Yes
Disconnect the TV. Use a volt-meter and place the positive blinks
probe on the anode of D280 on the SS board (See previous change to 6
slide for location), while the negative probe is grounded. Plug or 7 blinks?
in the TV and turn it on 8 Blinks

Unplug the TV and reconnect SS33. Remove the


Is there ribbon cables from connector A31, A32, and A33
Yes approx. 4V at No on the A board. Plug in the TV and turn it on
the anode of
D280 on the
SS board?
Does the TV
Yes power up and No
stay on with the
SC and SS LED
on?
Replace Replace Replace Replace Replace
the panel the SS board the A board the P board the A board

Slide #55

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9 Blinks Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board Warning: Disconnect AC Power prior to making any
disconnection or connection
Panel Status/Communication A Board

Replace the A board.

Slide #56

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10 Blinks Error Code (HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board
F-STB15V, SUB9V, SUB5V, BT30V A, P, Loose connections
Make sure that connectors P6/A6 is properly seated

B B Warning: Disconnect AC Power prior to


A making any disconnection or connection.

IMPORTANT: Unlike previous


generations, theres no 10 blinks error
C code at plug-in for 2009 models.
When the A board is replaced, the TV
turns on in aging mode by itself at
plug in.
D
D What can possibly cause 10
blinks
A. Missing/Shorted F_15V
B. Shorted Vsus
C. Missing/Shorted SUB5V,
C SUB9V, BT30V.
D. IC1100, IC9003, IC9004
D
E. Possibly SU and SD boards
Slide #57

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10 Blinks Error Code (HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

LIST OF MODELS: TC-P42X1 TC-P42C1 TC-42PX14 TC-P50X1 TC-P50C1 TC-50PX14


Start Here
Unplug the TV. Measure the resistance between pin CAUTION: The TV power should not be turned on while
1 of P2/SS2 or P11/SS11 (Vsus) and ground. SC2 is disconnected. This could damage the SS board.

Note 1: If the TV
Yes Is there No Plug in the TV and
does not turn on at
Unplug SS11 and a short all, unplug it and
press the power switch
measure the resistance circuit? leave it unplugged
between pin 1 of SC2/P2 for 3 minutes.
(Vsus) and ground.

Unplug SC2 and


No Is there Yes measure the Is there
a short resistance between 15V at pin 7 of
Yes connector P6 at
No
circuit? pin 1 of P2/P11
(Vsus) and ground. the moment
the relay
Replace clicks ?
the SS board
(See Note 2) Disconnect the TV and unplug Replace
(See Note 3) connector A1. Plug in the TV. the P board
No Is there Yes Ground pin 8 of connector A1
a short momentarily.
circuit?
Replace
the SC board
(See Note 2) Replace
(See Note 3) the P board Yes Does the No
TV power
Note 2: If the SS or SC board fail repeatedly with
shorted Vsus, replace the A board also. up and
stay on?
Note 3: If after replacing the SS or SC board the Replace Replace
blinking pattern changes, replace the A board also. the K board the A board
Slide #58

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10 Blinks Error Code (Full-HD Models)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board Warning: Disconnect AC Power prior to
F-STB15V, SUB9V, SUB5V, BT30V, Shorted Vsus SS, P, A, SC, SU, SD, K making any disconnection or
connection.
Make sure that connectors SC20/A33, SC2/P2, P6/A6 are properly seated

B B What can possibly cause 10


A blinks
A. Missing/Shorted F_15V

C B. Shorted Vsus

E C. Missing/Shorted SUB5V,
SUB9V, BT30V.
D. IC1100, IC9003, IC9004
D
E. Unplugged SC20, SC2
D
F. Possibly SU and SD boards

C
D
Slide #59

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10 Blinks Error Code (Full HD Models) Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
LIST OF MODELS TC-P42S1 TC-P42G10 TC-P42U1 TC-P42U1 TC-42PS14 TC-P46S1 TC-P46G10
TC-P46U1 TC-P50S1 TC-P50G10 TC-P50U1 TC-P50V10 TC-50PS14 TC-P54S1 TC-54G10
Start Here
Unplug the TV and remove connectors SS11 and SS33 from Note 2: If the SS or SC board
the SS board. Plug in the TV and press the power switch fail repeatedly with shorted Vsus,
replace the A board also.

Replace Yes Does the TV No Note: If the TV does not turn on at all, unplug
the SS board power up and
it and leave it unplugged for 3 minutes.
(See Note 2) stay on?

Leave SS11 and SS33 unplugged. Remove


connectors SC2, SC20 on the SC board. Then
plug in the TV and press the power switch
6 blinks
Unplug the TV and reconnect
connectors SC2, SC20, SS11,
Did the
and SS33. (Follow the SU/SD Yes No Unplug the TV and reconnect connectors
number of
boards isolation procedure shown 10 Blinks SS11, SS33, SC2, and SC20. Plug in the
blinks TV and press the power switch
on slides 17~19). Plug in the TV
change?
and press the power switch Any
other
blinking Disconnect the TV and Is there
code unplug connector A1. Plug 15V at pin 7 of
Does the in the TV. Ground pin 8 of Yes No No
Yes TV power No connector P6 at
Replace connector A1 momentarily. the moment
up and
stay on? the A board the relay
Replace clicks ?
the SC board
Yes Does the No
Replace TV power Replace
The SU or/and the SD Boards can be Replace
the K board up and the A board
defective. Follow procedure on the P board
stay on?
slides 17~21 to determine which
of the 2 boards is defective.
Slide #60

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11 Blinks Error Code (Full-HD Models Only)
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.
Trouble Mode Defective Board (Possibility) Warning: Disconnect AC Power prior to making any
disconnection or connection
Fan SOS Fans, A Board, Connections
Make sure that connector A30 is properly seated
NOTE A: Use a piece of wire, the size of a watt resistors leads as a jumper.

JUMPER WIRE BLACK PLUG Start Here


Unplug the TV and disconnect the connector from
Fan A. Place a jumper wire (NOTE A) between the
FAN CONNECTOR center pin (Black wire) and the pin with the yellow
wire on the black plug. Plug in the TV and press the
power switch
A B
Does the
Yes TV power No
Fan up and
Fan stay on?
Connector
Connector Replace
Fan A

Unplug the TV and reconnect Fan. Disconnect the


connector from Fan B. Place a jumper wire (NOTE
A) between the center pin (Black wire) and the pin
with the yellow wire on the black plug. Plug in the
TV and press the power switch

Does the
Yes TV power No
up and
Replace stay on? Replace
Fan B The A board
Slide #61

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12 Blinks Error Code Flowchart
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board (Possibility) Warning: Disconnect AC Power prior to making any
disconnection or connection
Audio SOS A Board, Pinched speaker wire, Speaker

Start Here
Unplug the TV and disconnect connectors A11 and
A12 from the A board (See picture on the left). Plug
in the TV and press the power switch

Does the
Yes TV power No
up and
stay on?

If the speakers wires


are not pinched,
Replace Replace
the speaker the A board

Slide #62

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13 Blinks Error Code
If the power LED continues to blink even after the TV is unplugged, press and hold the power
switch on the TV for a few seconds until the LED turns off.

Trouble Mode Defective Board (Possibility) Warning: Disconnect AC Power prior to making any
disconnection or connection
Communication Error between
IC8001 and IC1100 A Board

Replace the A board

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No Power Flowchart
Start Here
Trouble Mode Defective Board (Possibilities)
Dead/No power P, A, C1, K, S Do the AC relays Yes
No
click after pressing the
power switch?

Unplug the TV and remove connectors P6 and P25 Place your voltmeter on pin
on the P board and C11 on the C1 board. Connect 11 of connector P25 and
the TV and press the power switch. press the power switch

Unplug the TV and


reconnect P6 and P25
Replace
Yes No
No Yes only. Plug in the TV and Is there 3.2V present?
The P board
Do the relays click? press the power switch

Unplug the TV and reconnect


Replace No Yes C11. Disconnect C14 on the If connections between
Do the relays click?
The A board C1 board and plug in the TV. P25 and A25 are OK,
Is there 3.2V Press the power switch replace the A board
Yes at pin 6 of connector P7 on No
the P board when the power
button is If connections
It the TV
pressed? Replace
Yes turning on with only
No between A31
Unplug the TV and C11 are OK,
and remove the The GK board half of the screen
replace the
metal plate working?
Replace C1 board
covering the A
The P board board.
Reconnect the TV

Does the If connections


If connections between No Is there 5V Yes Yes voltage at pin 8 of A1 No between A1
A6 and P7 are OK, at pin 13 of connector changes from 4.7V to 0V and K1 are OK,
replace the P board A6 at plug in? when the TVs power switch replace the
Replace is pressed? K and S boards
The A board
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Service Mode
To Enter the Service Mode:
While pressing [VOLUME ( - )] button of the main unit, press [INFO] button of the
remote control three times within 2 seconds.

Key command
[1] button...Main items Selection in forward direction
[2] button...Main items Selection in reverse direction
[3] button...Sub items Selection in forward direction
[4] button...Sub items Selection in reverse direction
[VOL] button...Value of sub items change in forward
direction ( + ), in reverse direction ( - )

How to exit:
Switch off the power with the [POWER] button on the main unit or the [POWER]
button on the remote control.

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Self Check
1. Checks the communication IIC bus lines
To
ToAccess
AccessthetheSelf-Check
Self-CheckMode:
Mode:Turn
Turnthe
theTV
TVon
onand
andwhile
whilepressing
pressingVOLUME
VOLUME( (- -))button
buttonon
on
the main unit, press the OK button on the remote control for more than 3 seconds.
the main unit, press the OK button on the remote control for more than 3 seconds.

TV volume down & OK on remote only does a basic IC self check. It does NOT clear any unit
settings.
It does not clear channel programmed settings, picture settings, channel labels, LOCK mode
settings, or password.
Using this method, it shows the unit firmware version (Peaks 1.050 and GenX 1.00) and it checks
IC communications ONLY.
This is more useful to identify the firmware version without having to decode the info in the setup
menu About/Version screen.

To
ToExit
Exitthe
theSelf-Check
Self-CheckMode:
Mode:Press
Pressand
andhold
holdthe
thePower
Powerbutton
buttonon
onthe
theTV
TVfor
for55seconds
secondsoror
disconnect
disconnectthe
theAC
ACcord
cordfrom
fromthe
thewall
walloutlet.
outlet.
Slide #66

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Reset Procedure
Note: All customer programmed parameters will be erased.

Reset forces the TV to factory shipment setting.


To reset the TV:
Press and hold the VOLUME ( - )button on the TV and press the MENU
button on the remote control for more than 3 seconds.

To Exit:
Disconnect the AC cord from wall outlet.

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SOS History
A history of SOS occurrences can be found under the Version Menu.

1 2
To Enter:
1. Press the Menu button
2. Select Setup (Go to the 2nd page)
3. Select About
4. Select Version
0 0 0 0 0
The first 5 numbers out of the two 5-digits groups to the right Latest last before After After
last shipping, shipping,
of Status2 are used to determine the SOS history. Sec. times First.
times

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Diagnostic Method for Troubleshooting PDP Television

1. There are two kinds of picture problem


1) Abnormal picture
2) No picture
2. Basic concept of determining the defective board
1) Which area is the symptom displayed on the screen?
A. Part of the screen
B. All over the screen
3. Adjustment after PCB exchange
1) After exchanging the following boards, voltage adjustment is required.
P board, SC board, SS board => Please refer to Service Manual.

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Picture Problem Troubleshooting
Start
Some part of the screen
Where is Upper half *Note :Panel gas leakage
the symptom SU Board (or A, or SC)
displayed?
Upper or Lower half Lower half
(from front view) SD Board (or A, or SC)

Both area
SC Board (or A)
Because of a very small crack in the
panel, gas leakage will start.
Right half
In this picture, gas leakage started at
Left or Right half A Board (or C1, or Panel) the left top corner.
(from front view) Finally, gas leakage will lead to the
Left half symptom No picture with buzz
noise.
A Board (or C2, or Panel)

Slide #70

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The End

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