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Safety Science 47 (2009) 14401445

Contents lists available at ScienceDirect

Safety Science
journal homepage: www.elsevier.com/locate/ssci

Occupational health and safety in the framework of corporate social responsibility


Mara Jos Montero a,*, Rafael A. Araque a,1, Juan Miguel Rey b,2
a
Facultad de Ciencias Econmicas y Empresariales (ETEA), Universidad de Crdoba, Calle Escritor Castilla Aguayo, n. 4, 14004 Crdoba, Spain
b
Facultad de Ciencias Econmicas y Empresariales, Universidad de Cdiz, Glorieta de Carlos Cano s/n, 11002 Cdiz, Spain

a r t i c l e i n f o a b s t r a c t

Article history: Corporate Social Responsibility (CSR) has been dened as the voluntary integration of social and environ-
Received 8 September 2007 mental concerns into the rms decision-making. The search for a good Occupational Health and Safety
Received in revised form 13 February 2009 (OHS) environment and the promotion of a culture of risk prevention are two of the rms main social
Accepted 5 March 2009
responsibilities, and consequently an integral part of CSR. This paper discusses how the growing interest
in corporate social responsibility can contribute to improving the implementation of adequate systems of
prevention. For this purpose, we study to what extent OHS issues are present in the eld of CSR, and con-
Keywords:
sequently determine which aspects have received the most attention, and which are less well developed;
CSR instruments
OHS
we offer some proposals as well. The methodology followed is a content analysis of the main interna-
Risk prevention tional CSR management tools.
Safe workplace behaviour 2009 Elsevier Ltd. All rights reserved.

1. Introduction tant social concern.3 At the same time, different protagonists in


prevention issues are exchanging accusations and attributions of
Society is currently witnessing a very intense development of blame. To date, the strategy based on extensive legislation does
initiatives aiming to boost and promote Corporate Social Responsi- not appear to have led to the results expected. Implementing strat-
bility (henceforth, CSR), which means the voluntary integration of egies that promote a preventive culture seems to be an urgent task.
social and environmental concerns into the rms decision-making Transcending the opposing positions in the OHS debate, is it
(European Commission, 2001, 2002, 2006). To be socially responsi- possible to re-position the problem of accident prevention in an-
ble means to think beyond just complying with the law, by invest- other framework that is richer in ideas and strategies? Could the
ing in human capital and managing relationships with the social CSR approach, with its basic concepts of volunteerism, inclusive-
stakeholders that are affected by the consequences of the rms ness of stakeholders and new management tools, provide a possi-
decisions. ble framework that encourages compliance with the law and
There is little doubt that the search for a good Occupational allows rms to go beyond that minimum requirement?
Health and Safety (henceforth, OHS) environment and the promo- The current article aims to address these questions. For this pur-
tion of a culture of risk prevention are two of the rms main social pose, the work starts from a qualitative study on the presence of
responsibilities, and hence an integral part of CSR (Swoden and OHS issues in the main CSR management tools. On the basis of
Sunil, 2005). the conclusions drawn from this analysis, there is a discussion on
In Europe, a considerable amount of legislation in the area of the potential role of CSR in promoting a culture of safe and healthy
workplace accident prevention is in place, but companies differ work.
greatly in their level of compliance. This problem generates impor-

3
In January 2007, one Spanish newspaper published the following editorial: There
is no more persistent social problem in Spain than workplace accidents. Spains level of
deaths and injuries in the workplace remains shamefully higher than that of other
European labour markets. Last year 977 workers died, just 13 less than in 2005, and there
* Corresponding author. Tel.: +34 957222190. were more than 937 000 cases of sick leave due to this type of accident according to the
E-mail addresses: jmontero@etea.com (M.J. Montero), raraque@etea.com (R.A. trade union Comisiones Obreras. This curse is well known and has been much regretted for
Araque), juanmiguel.rey@uca.es (J.M. Rey). decades, but the loss of human lives grows unceasingly. The work safety measures and
URL: http://www.uca.es (J.M. Rey). regulations that all governments introduce in the Spanish Ofcial Gazette do not appear to
1
Tel.: +34 957222190. be having any effect. In order to solve such a social problem it must be confronted as a
2
Tel.: +34 956015428. national problem. . ..

0925-7535/$ - see front matter 2009 Elsevier Ltd. All rights reserved.
doi:10.1016/j.ssci.2009.03.002
M.J. Montero et al. / Safety Science 47 (2009) 14401445 1441

2. Occupational Health and Safety and its link with Corporate The need to harmonise instruments, methods and vocabulary is
Social Responsibility one of the most important questions at rst. OHS and CSR execu-
tives need to speak the same management language, and one
Work fulls an essential function in our lives, since we usually way to do this is to make the role of OHS explicit within CSR (Euro-
spend an average of eight hours a day in the workplace. Thus, la- pean Agency for Safety and Health at Work, 2004a). The current
bour environments should be safe and healthy, something that is study aims to discuss this question.
very often not the case for far too many workers. Every day turns CSR can be seen as an opportunity to integrate OHS aspects into
up many examples of workers all around the world exposed to a broader framework (European Agency for Safety and Health at
risks to their health, including dust, dangerous fumes, noise, vibra- Work, 2004b), or in other words, as an opportunity to address
tions and extreme temperatures. Unfortunately, some employers OHS questions beyond, and on the basis of, compliance with the
are not really concerned about the protection of their employees legislation. Also, and as we discuss later, CSR may make the rela-
occupational health and safety, and even worse, some employers tion between the rms social concern and its reputation in the
do not even realise that they have the moral, and often legal, market more evident. OHS practitioners are launching initiatives
responsibility to protect their employees. aimed at presenting the rms actions in a positive light (European
Occupational health and safety is a broad discipline that con- Agency for Safety and Health at Work, 2002), but CSR can show
cerns (Reese, 2003; Erickson, 1996): how best to capitalise on these actions (learning effect). CSR al-
lows business to deeply commit itself to workplace health, safety
 the promotion and maintenance of the highest degree of physi- and welfare. This, however, also means carefully following a path
cal, mental and social well-being of workers, towards consolidating the achievements of CSR and OHS while
 the prevention of departures from health caused by working avoiding the risk of overwhelming management with yet another
conditions, new priority.
 the protection of workers from risks adverse to health, In order to effectively determine how OHS could potentially de-
 the adaptation of the occupational environment to the physio- velop under the inuence of CSR, it is necessary to analyse the
logical and psychological capabilities of workers. presence of OHS in CSR nowadays. Thus, we decided that the best
way to approach the CSR reality was to review its instruments.
In summary, OHS covers the social, mental and physical well-
being of workers. 3. OHS in CSR Management Instruments
There is no doubt that concern for the well-being of employees
should constitute one of the main aspects in any rms corporate If there has been a single constant concern in CSR, it has been
social responsibility. The expression Corporate Social Responsibil- the question of how to convert an idea into something that can
ity (CSR) ignoring diverse interpretations, contents or concep- be managed (Moore, 1999, p. 117), and so guide rms about how
tions for the moment clearly reects, considering the words to integrate it into their management. In this sense, we have seen
that form it, the demands that society or people make towards the development of a great number of instruments for managers,
the rm as a social institution. These demands become expecta- from principles and codes to indicators and processes.
tions that individuals as a group expect the rm to satisfy in a par- The research methodology is based on an analysis of secondary
ticular social model, including not only the creation and information sources. More specically, we made a textual analysis
distribution of wealth from a purely economic perspective, but also (content analysis) of diverse documents from different European
the contribution to resolving any social problems that emerge CSR initiatives. Fig. 1 illustrates the methodology followed.
(Wheeler and Sillanp, 1997; Argandoa, 1998; Araque and Mon-
tero, 2006). The concept of CSR has evolved over time (Carroll,
1999), becoming richer as academics and practitioners have shown
growing interest in the eld. There has been evidence of compa-
nies commitment to society since over three centuries ago (Steiner
and Steiner, 2000, p.121). But it has been in the 20th century when Select
SelectCSR
CSRinstruments
instrumentsto
tobe
beanalysed
analysed
formal studies of this issue have appeared in large numbers (Ara-
que and Montero, op. cit. pp. 2225), particularly by US authors
(Carroll, op. cit.).
Within the eld of prevention, CSR can be conceived as a volun- Review
Reviewdocuments
documentsof
ofCSR
CSRinstruments
instruments
tary commitment whose objectives and actions must always be di-
rected beyond the minimal levels of worker protection laid down
by national and European legislation. This means both ensuring Identify
IdentifyOHS
OHS
that employees benet from higher standards of occupational issues
issuesinineach
eachdocument
document
health and safety than required by the law, and also taking into
account external implications, like the application in the workplace
of health, safety and welfare criteria in the recruitment of sub-con-
Establish
EstablishOHS OHScategories
categories
tractors or in the process of commercialising goods and services.
to
toidentify
identifyininCSR
CSRdocuments
documents
CSR can provide the framework to connect occupational health,
safety and welfare to other relevant aspects like (Bestratn and
Pujol, 2004; Boix et al., 2006; Segal et al., 2003):
Analyse
AnalyseOHS
OHSpresence
presence
by
bycategories
categoriesor
orCSR
CSRinstruments
instruments
 Human resources.
 Balance between work and family life.
 Other fundamental rights.
Conclusions
Conclusionsand
andproposals
proposals
 Environmental issues.
 Safety and public health (including product safety).
 Protability and productivity. Fig. 1. Methodology.
1442 M.J. Montero et al. / Safety Science 47 (2009) 14401445

We began by selecting the most representative CSR instruments respect to contents, these instruments do not represent any addi-
at the international level, followed by a rst exploratory review to tional contribution (although we can highlight the case of the For-
identify the different references they make to OHS. The references est Stewardship Council, which includes a criterion about going
in all the management tools were then grouped into categories and explicitly beyond the law).
subcategories in order to clarify and simplify the analysis. We then
returned to the documents in a second review to organise the 3.4. Unequal development of OHS issues among CSR tools
information by categories and tools and so obtain the nal results
of the study. It is convenient to emphasise the two instruments that bring to-
To select the CSR instruments, we followed the EU document gether the largest number of explicit mentions of OHS topics:
Mapping Instruments for Corporate Social Responsibility (2003). Benchmarks for global corporate responsibility (ECCR/ICCR) and
This publication provides a complete strategic analysis of a range Social Accountability 8000. The rst is a very exhaustive initiative,
of CSR-related instruments, and highlights their key characteris- with an extensive development of CSR benchmarks (94 principles,
tics. We also analysed other CSR instruments well known in both 129 criteria and 118 indicators). From these, four principles, ve
the literature in the eld and among rms. Table 1 lists the instru- criteria and seven indicators concern OHS topics. In SA8000 we
ments that are studied here. These are by no means all the CSR-re- nd guidelines for management and certication focused on
lated instruments that exist, but they are illustrative of the various employees as stakeholders, which explains why there are more ex-
types of instrument. plicit references to OHS.
After classifying and analysing different documents, the results
obtained can be summarised in the following way: 3.5. A stronger presence of OHS management elements

3.1. OHS issues always present in CSR instruments The analysis shows that OHS topics about management ele-
ments are more frequent than ones about workers rights or legis-
In the analysis it seems clear that OHS can be considered a cen- lation and norms. Among the management criteria, the most
tral element of CSR because: important mentions concern: policies, detection systems and
awareness actions. The preponderance of these three aspects has
 It appears in all the instruments analysed except two that con- to do with the approach that the public administration tends to
cern specic environmental aspects (EMAS, Eco-label) and the take with respect to occupational health and safety. The public
norm AA1000, which, given its philosophy towards relational administration usually favours a prevention culture, where it will
processes with stakeholders, does not mention other concrete be possible to eliminate possible risks with the intervention of all
areas. actors (workers and entrepreneurs) in a planned and systematised
 In Aspirational Principles and Codes of Practice, OHS is present way by promoting training. It is interesting to note that little atten-
as a distinct principle, not as part of another principle. tion is paid to procedures for evaluating suppliers. The use of sub-
 In the main Ratings Indices for the evaluation of rms with the contractors is one of the most conictive aspects in OHS, given the
aim of socially responsible investment, OHS is one of the evalu- difculty of control in these cases.
ation elements, and it has signicant weight.
3.6. Few references to workers rights

3.2. Indirect mention of OHS From the analysis of CSR instruments we detect few references
to specic workers rights, except in Benchmarks for Global Corpo-
Often, the tools considered not only deal with the OHS aspects rate Responsibility (ECCR/ICCR), which has a large number of refer-
directly, but also refer to other instruments, or other norms or ences. We feel that this could be due to the exhaustiveness with
codes specically pertaining to the risk prevention sector, which which these rights are covered in the legislation in developed
are consequently integrated into the tools content. countries, which would explain why many CSR instruments refer
to the existing legislation. Conceivably, many of these instruments
3.3. Nothing new compared to OHS legislation have been created for big multinational rms operating in coun-
tries with limited or no relevant legislation. Consequently, we con-
Most European legislation is highly developed in OHS issues, to sider it is important to include these rights in CSR instruments,
the extent that compliance leads to problems of applicability and however basic they may appear in developed countries.
control or inspection. Given the aspects mentioned in the instru- Clearly, not all instruments develop OHS issues with the same
ments analysed, we can say that there is nothing new not men- intensity. But one can conclude that there is a minimal presence
tioned in legislation. This aspect makes us conclude that, with in each of the CSR instruments.

Table 1
CSR instruments analysed.

Principles and codes Management systems and certication schemes Accountability and Firms rating indices
reporting frameworks
1. 1. UN Global Compact 8. Social Accountability 8000 16. Global Reporting 18. Dow Jones Sustainabil-
2. 2. Amnesty Internationals Human 9. Sustainability Integrated Guidelines for Management Initiative ity Group Index
Rights Guidelines 10. Fortica SG21: 2005 17. Accountability 1000 19. ASPI-Vigeo Group
3. Benchmarks for global corporate 11. Forest Stewardship Council Series 20. FTSE4Good Selection
responsibility (ECCR/ICCR) 12. Eco-Management and Audit Scheme criteria
4. Ethical Trading Initiative (ETI) 13. EU Eco-Label criteria
5. Global Sullivan Principles 14. Guidance on Social Responsibility. Draft ISO 26000 WD4.1
6. OECD guidelines for multinational 15. CSR: making good business sense (World Business Council
enterprises for Sustainable Development, WBCSD)
7. Standards of CSR (Social Venture
Network, SVN)
M.J. Montero et al. / Safety Science 47 (2009) 14401445 1443

4. Reections and conclusions corporate reputation. There is a conviction that the management of
a good reputation will be one of the most critical questions for the
Given the comparative results of the different CSR instruments, future success of organisations. Each of these instruments makes a
what is the real contribution of CSR and its instruments to OHS? In distinct contribution to reputation. Management systems and cer-
the following paragraphs we offer a series of considerations. tication schemes create interest by their conversion into certi-
To respond to this question, it is necessary to begin by empha- cates, stamps or labels that can be shown in the marketplace as a
sising the relationship between the instruments themselves and guarantee. Reports give some visibility and reect public commit-
their appeal to the company (see Fig. 2.) ment to CSR. And rating indices add the attraction of an indepen-
First, the tools based on widely shared principles and codes of dent social evaluation.
practice are no more than just a list of good intentions, but they Assuming that the rm wants to improve its social reputation,
do constitute a large part of the axiological basis on which the the more developed OHS is in its CSR instruments, the more the
remaining management tools are designed. This is why it is impor- rm can be expected to consider OHS in its decision-making
tant for these declarations of principles to include references to (push strategy). But from the OHS area as well, work can be done
OHS, since this ensures that OHS will be included in other manage- to inuence the reputation variable by showing society how a rm
ment instruments (management systems, rating indices, and cannot legitimise itself without adequate concern and attention for
accountability and reporting frameworks). the creation of a safe and healthy workplace (pull strategy).
Second, Socially Responsible Investment (SRI) agencies use the In any case, the CSR philosophy itself which generates all these
guidelines for management systems and certication schemes instruments is based on a series of elements that can contribute
and accountability and reporting frameworks to obtain their differ- further insights into the potential of CSR as a stimulating agent
ent ratings. Consequently, rms wishing to be well classied in for OHS:
these ratings should use these instruments. And since these man-
agement systems develop OHS aspects, the management of these 1. Support for norms and laws. The inclusion of references to com-
aspects in the rm will conceivably improve. pulsory compliance with national/international OHS regulation
Third, management systems and certication schemes, reects support for the law. CSR is not conceived as a substitute
accountability and reporting frameworks, and rating indices inu- for the law. Being socially responsible entails starting by com-
ence one of the main concerns of rms, especially large ones: their plying with existing legislation, as is explicitly recognised in
some of the instruments analysed. In addition, the CSR
approach may encourage compliance with legislation by pre-
senting itself as a way of improving the rms reputation.
Aspirational Principles 2. Predisposition to a multilateral dialogue. The relationship with
stakeholders is an aspect present in OHS management models,
but it is the current development in the stakeholder theory as
well as its application in management models in the CSR envi-
MANAGEMENT ACCOUNTABILITY ronment that could contribute to improving the OHS outlines
SYSTEMS AND RATING
AND REPORTING that have been proposed.
CERTIFICATION INDICES
FRAMEWORKS
SCHEMES
(labelling) (visibility and commitment) On the other hand, the greater inuence of stakeholder manage-
ment in a global perspective of CSR can re-position the debate
about OHS within a context less centered on the demands made
Profitability of a company, and more on the OHS as a social problem affecting
Reputation various stakeholders. (see Fig. 3). This seems positive since it can
Legitimacy help overcome the tense climate frequently found among the dif-
Fig. 2. CSR instruments.
ferent prevention protagonists involved. A multilateral dialogue

ORGANISATIONS
ORGANISATIONS
Employees
Employees(Health
(Healthand
andsafety
safety
Committee;
Committee;OHS
OHSRepresentative
Representative
and
andOHS
OHSTechnicians)
Technicians)
Managers
Managers
SUPPLIERS
SUPPLIERS
OHS
OHSServices
GOVERNMENT
GOVERNMENT Services
Subcontractors
Subcontractors
AGENCIES
AGENCIES
Financial
Financialinstitutions
institutions
European
EuropeanAgency
AgencyforforSafety
Safety
and
andHealth
HealthatatWork
Work
Work inspection and Social
Work inspection and Social
Security
OHS
Security
Prevention STAKEHOLDERS INTERMEDIARIES
INTERMEDIARIES
Preventionbodies
bodies

COMMUNITY
COMMUNITY
UNIONS
UNIONS Consumers
UNIONS Civil
Consumers
Consumers
Civilorganisations
Civil organisations
organisations
The
TheMedia
Media
The Media

Fig. 3. OHS Stakeholders.


1444 M.J. Montero et al. / Safety Science 47 (2009) 14401445

considering many different perspectives could result in the follow- Although CSR can foment the development of OHS in business
ing benets: management systems, there still remains much to be done. It is
not so clear that OHS is present and a priority in the CSR debate.
 The possibility of forming partnerships to design common strat- Doubtless this could be made more difcult if there is not a stron-
egies, based on participative processes. These processes tend to ger presence of OHS-related issues in the CSR multi-stakeholder
have a strong impact on the protagonists, since they are usually forums. This will presumably require stronger bonds between the
highly motivated, and the diffusion of the processes creates sub- two areas, and between OHS and CSR professionals themselves,
stantial echo. There are opportunities to form voluntary and with OHS being conceived as an integral, essential part of CSR.
innovative partnerships with stakeholders not normally Then, CSR in its current state of development will really be able
involved in OHS issues, as well as to raise consciousness among to act as a push strategy for OHS.
the public and media about the importance of OHS. This work is an exploratory study of the relations between CSR
 Avoidance of unilateral perspectives that lead to confrontation. and OHS through examination of the most common international
Multi-stakeholder dialogue predisposes the actors to greater CSR management tools and instruments. The approach adopted is
empathy. They seek points in common rather than divergences, clearly just one possible perspective within a complex and multi-
with the ultimate aim of achieving a common objective. faceted reality, but it does, in our opinion, have the advantage of
 A vision of occupational health and safety that goes beyond a offering an interesting view of the CSROHS relations, since the
merely economic perspective. This dialogue raises the question documents that contain and explain the different tools constitute
of whether other types of interest exist, which if only measured starting points for the integration of CSR into rms. This allows
in terms of their economic value would probably never be ques- us to sketch out possible scenarios or trends that will need to be
tioned. These interests are often more important than any other examined and discussed in the future. Nevertheless, we think this
type. is an initial analysis that could be complemented with empirical
 Encouraging the participation of a larger number of actors that studies of good practice in real rms. This would help shed light
can intermediate in the role of occupational health and safety on the role of the tools analysed as catalysts of the advances and
with a certain number of target publics. The participation of improvements in OHS issues, and so test the conclusions reached
stakeholders is not directly involved in the prevention area as in the current work.
support intermediaries for the strategies adopted. Third parties Returning to the question with which we began this article:
acting as prescribers of the message to be transmitted can often Could the CSR approach, with its basic concepts of volunteerism,
be more effective in reaching a particular public. They have a inclusiveness of stakeholders and new management tools, provide
much greater inuence on the receiver of the message, either a possible framework that encourages compliance with the law
because of their moral or symbolic authority, or their and allows rms to go beyond that minimum requirement?, we
experience. are on the right track, but there is still a need to better integrate
3. Clearer and more systematic processes for communicating and OHS concerns into the practical and conceptual developments of
measuring outcomes and impacts. Clearly and precisely describ- CSR. At the same time, the development of CSR will require new
ing the OHS elements in the CSR instruments, and providing proposals about how managers and workers can best approach
instructions for implementing them, substantially facilitate OHS. The progress on these two fronts will determine a large part
the application of the law. of the social advances in this area in the future.
4. Integration in the everyday management of the rm. The CSR
approach can help to integrate OHS as an element that goes
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