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BUSINESS ETHICS

INDIVIDUAL ASSIGNMENT

ETHICAL PRACTICES IN

INDIAN RAILWAYS

BY:

M Z SAMEER AHMED

P15044

TERM- V

PART TIME 2ND YEAR


INDIAN RAILWAYS is a state-owned railway company, responsible for rail transport

in India. It is owned and operated by the Government of India through the Ministry of

Railways. It is one of the world's largest railway networks comprising 115,000 km of

track over a route of 67,312 km and 7,112 stations.

Railways were first introduced to India in the year 1853

from Mumbai to Thane. In 1951 the systems were nationalised as one unit, the

Indian Railways, becoming one of the largest networks in the world. IR operates

both long distance and suburban rail systems on a multi-gauge network

of broad, metre and narrow gauges.

It also owns locomotive and coach production facilities at several places in

India, with assigned codes identifying their gauge, kind of power and type of

operation. Its operations cover twenty six states and two union territories across

India, and also has international connectivity to Bangladesh (with Bangladesh

Railway) and Pakistan(with Pakistan Railways).

Indian Railways is the world's seventh largest commercial or utility employer,

by number of employees, with over 1.376 million employees as of last published

figures in 2013. IR's rolling stock comprises over 245,267 Freight Wagons,

66,392 Passenger Coaches and 10,499 Locomotives (43 steam, 5,633 diesel and

4,823 electric locomotives).

The trains have a 5 digit numbering system and runs 12,617 passenger

trains and 7,421 freight trains daily. As of 31 March 2016, 27,999 km (17,398 mi)

(41.59%) of the total 67,312 km (41,826 mi) route length was electrified. Since 1960,
almost all electrified sections on IR use 25,000 Volt AC traction through overhead

catenary of delivery

ORGANISATION STRUCTURE

Minister for Railways -


Shri Suresh Prabhakar mr@rb.railnet.gov.in
Prabhu
mosr@rb.railnet.gov.in
Minister of State for Railways - Shri Manoj Sinha
Minister of State for Railways - Shri Rajen Gohain
SUBSIDIARIES OF INDIAN RAILWAYS

As many as 16 Public Sector Undertakings and other Organizations are functioning

under the Ministry of Railways.

YEAR OF
S.NO. NAME INCORPORATION CORE COMPETENCE
/ INCEPTION
To design, establish, provide,
operate, maintain and perform
engineering, technical and
consultancy services for
1 RITES 1974 development of projects/systems
of all types and descriptions
pertaining to Railways and Other
Sectors/Industries in India and
outside India.
To undertake construction
activities in India and abroad on
turnkey basis or otherwise in
various fields of infrastructure
2 IRCON 1976
like Railways, Bridges, Roads,
Highways, Industrial and
Residential Complexes, Airports,
etc.
To provide consultancy and IT
services to IR as partners to
conceptualize and realize
3 CRIS 1986 technology initiatives, to build
new products or services and to
implement prudent business and
technology strategies.
To raise funds from the market
4 IRFC 1986 to part finance the Plan Outlay of
IR.
To develop multi-modal
logistics support for Indias
5 CONCOR 1988
international and domestic
containerized cargo and trade.
To construct and operate
railway lines, construct Road
6 KRCL 1990
Over Bridges and rail line
projects.
To utilize the surplus telecom
capacity and right of way
RCIL available with the IR to build
7 2000
(RailTel) nationwide optical fibre cable
based broadband telecom and
multimedia network.
To undertake catering and
tourism activities of the Railways.
8 IRCTC 2001
Also facilitates internet ticketing
through its website.
To execute the Surendranagar-
Rajula-Pipavav Port gauge
9 PRCL 2001
conversion and new line projects
in Gujarat.
To create and augment the
capacity of rail infrastructure. To
mobilize resources mainly
through multilateral/bilateral
10 RVNL 2003
funding agencies and also
through domestic market for
successful implementation of
projects.
To develop vacant railway land
for commercial use for the
11 RLDA 2005
purpose of generating revenue by
non-tariff measures furor.
To plan and construct
Dedicated Rail Freight
12 DFCCIL 2006
Corridors(DFCs) for movement of
freight trains on the corridors.
To plan and implement rail
13 MRVC 1999 projects in the Mumbai
Metropolitan Region.
1978
To manufacture wagons and
14 BWEL (In MOR from undertake structural fabrication
2008) jobs.

1976
To manufacture Railway
15 BSCL (In MOR from
Rolling Stock.
2010)
1976 To manufacture wagons,
undertake structural fabrication
16 BCL (In MOR from
jobs and manufacturing,
2010)
retrofitting of EOT crane.

ETHICAL PRACTICES IN INDIAN RAILWAYS

Purpose of the Code of Ethics

The Indian Railways Code of Ethics is a reflection of who we are and what

governs us. It embodies the organization's values and demonstrates our

commitment to adopting the best possible ethical practices for achieving our mission

in the best interest of the organization.

Objectives

The Indian Railways Code of Ethics was developed in order to:

Promote the organization's values and best ethical practices;


Educate ourselves about the ethical challenges we may face in our work;
Encourage communication and dialogue for greater awareness of ethical

issues;
Strengthen everyone's accountability with regard to appropriate behaviour in

various contexts;
Equip ourselves so that we can recognize troubling situations and the various

means available to us to get help if we have questions or need to report a

situation;
Protect the good reputation and credibility of Indian Railways, along with our

own as employees;
Preserve the trusted relationship that Indian Railways has with its customers

and all of its stakeholders.

To Whom Does the Code Apply

The Code of Ethics applies to

Indian Railways employees, including full-time, part-time, and contract

employees as well as former employees of IR. Former employees will

continue to respect the integrity of IR by refraining from using any confidential

or strategic information to our advantage or to the detriment of Indian

Railways or a third party.


Subcontractors, entrepreneurs, suppliers and any third party bound by a

contract with Indian Railways must comply with the organization's values and

ethical standards, as indicated in their contract.


Customers(Passengers) to make travel easier for passengers across the

country. From connecting remote areas to providing luxurious facilities. The

Indian Railways ensure safer and smoother travel experience and vice versa

expecting passengers to safeguard the property of Indian Railways by not

indulging in destroying the property of Indian Railways.

INDIA RAILWAYS ETHICAL COMMITMENT

The commitment of all Indian Railways employees is crucial, and therefore,

drives our objectives in terms of our ethical behaviour and practices.


Individually, this commitment can be seen in our behaviour in the workplace.

Collectively, the commitment is demonstrated in our willingness to help

achieve a common objective as a responsible organization.

IR Corporate And Social Responsibility

Indian Railways approach involves being proactive and taking great care

in performing Indian Railways mission, while being aware of the social,

economic, and environmental impacts that our activities have on society.

Ethical Responsibility It is important that IR decisions, choices, and

behaviour are impeccable. We are all responsible for enriching and

encouraging IR ethical culture by embodying our commitment and by:


Seeking help if we have questions or concerns about actions to take

or about an ethically questionable situation;


Reporting actual or potential breaches of the Code of Ethics, the

organization's values, and its resulting policies,


without fear of reprisal; Refusing to act unethically, even if someone

tells us to.

Any action whose goal is to obstruct compliance with the Code of Ethics will

officially be considered retaliation under the Indian Railways Act,1989, and may

result in the application of corrective and disciplinary measures against the person

who, in bad faith, obstructed its application.


INDIAN RAILWAYS STATEMENT OF VALUES

Indian Railways values guide our thinking, behaviour and decisions. These

values guide important decisions and actions that shape the organization's image

and affect its reputation and that of its employees on a day-to-day basis. They are

the springboard from which Indian Railways wants to grow with its employees in

order to sustain its mission and achieve its objective of making passenger rail

transport the preferred means for travelling and staying connected in India.

INTEGRITY- The human way to behave

Integrity is central to our ethical culture. IR behave honestly, objectively, and

openly when we perform our duties in good faith and in the best interest of Indian

Railways

Our attitude and our behaviour help maintain IR organization's good

reputation and credibility, and preserve the trusted relationship that Indian Railways

has with its customers and all of its stakeholders.

Demonstrating integrity also means:

Doing everything possible to prevent and manage any real, apparent

or potential conflict of interest;


Maintaining open and objective relationships with our business

partners and our customers;


Being responsible for our decisions and our actions; Accomplishing our

tasks and obligations as required by the laws, rules, and regulations

we must follow as a rail transport company.

DILIGENCE

The human way to accomplish our mission Our actions and choices must

satisfy the most stringent requirements. With timeliness and rigour, we fulfil our

duties and meet the needs of our customers and all of our stakeholders with whom

we maintain respectful and equitable relationships.

Being diligent also means:

Always ensuring the safety of our customers, our employees and members

of the community;
Performing our tasks with professionalism and putting quality into our work;
Managing the company's operational risks proactively;
Meeting shareholder expectations and ensuring that public funds are being

used responsibly.

Know-how: The human way to work

Thanks to our employees who are always striving to excel, Indian Railways is

innovating and evolving to meet the needs of our customers. We recognize our

strengths and our ability to complete the projects and initiatives we undertake.

Demonstrating know-how means:

Contributing our knowledge, skills, abilities and experience to achieve the

expected results, while respecting and soliciting help from others;


Investing in the selection, development, engagement and contribution of our

people;
Aiming for excellence in everything we do, while continuously striving to

improve, both individually and as a team;


Encouraging initiative and innovation.

CONCLUSION

With respect to various ethical theories in Business Ethics, it is clearly

noticeable that the Indian Railways ethical policy is based on rule utility.

Rule utility is based on obeying set of rules and regulations based on the clauses of

Indian Railways Act, 1989 in order to provide better work environment to its

employees and ensure safe and comfort journey to its passengers enabling zero

percent wrongdoing from its side.

As per the Rule Utility, Indian Railways does not allow any delinquency against the

prescribed acts and rules. Indian Railways with largest employer tag in India and

one of the largest passenger transport carrier ensures that it will maintain and

remain as a reliable carrier across the global arena. It will help Indian Railways to

play a larger role in the long run.