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SNMP ALARMS AND NOTIFICATIONS FOR OMU II, MBF-20, MBF-40

ALARM DOCUMENTATION

SNMP Alarms and Notifications for OMU II,


MBF-20, MBF-40
Doc PN 00007SI Rev. 1.1
SNMP ALARMS AND NOTIFICATIONS FOR OMU II, MBF-20, MBF-40
ALARM DOCUMENTATION

Copyright 2014 Axell Wireless Ltd


All rights reserved.
No part of this document may be copied, distributed, transmitted, transcribed, stored in a retrieval system, or
translated into any human or computer language without the prior written permission of Axell Wireless Ltd.
The manufacturer has made every effort to ensure that the instructions contained in this document are
adequate and free of errors and omissions. The manufacturer will, if necessary, explain issues which may not
be covered by this document. The manufacturer's liability for any errors in the document is limited to the
correction of errors and the aforementioned advisory services.
This document has been prepared to be used by professional and properly trained personnel, and the
customer assumes full responsibility when using them. The manufacturer welcomes customer comments as
part of the process of continual development and improvement of the documentation in the best way possible
from the user's viewpoint. Please submit your comments to the nearest Axell Wireless sales representative.

Contact Information
Headquarters Axell Wireless
Aerial House Asheridge Road,
Chesham, Buckinghamshire HP5 2QD
United Kingdom
Tel: +44 1494 777000
Fax: +44 1494 777002

Commercial inquiries info@axellwireless.com


Web site www.axellwireless.com
Support issues support@axellwireless.com
Technical Support Line, English speaking +44 1494 777 747

Contact information for Axell Wireless offices in other countries can be found on our web
site, www.axellwireless.com

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SNMP ALARMS AND NOTIFICATIONS FOR OMU II, MBF-20, MBF-40
ALARM DOCUMENTATION

Table of Contents
1 Introduction ............................................................................................................................. 1

2 Alarm Severities ...................................................................................................................... 3


2.1 Available Severity Levels ................................................................................................ 3

3 Common SNMP Traps............................................................................................................. 4

4 MBF-40 Alarms ........................................................................................................................ 6


4.1 Unit Level CRC and COM Alarms.................................................................................... 6
4.2 RF Chain Level Alarms .................................................................................................... 6
4.3 Power Supply Alarms ...................................................................................................... 9
4.4 Fiber Optic Slave Alarm Thresholds ............................................................................. 10
4.5 External Box Interface Alarms ...................................................................................... 10

5 OMU-MKII Alarms.................................................................................................................. 11
5.1 Unit Level COM and CRC .............................................................................................. 11
5.2 Power Supply and Temperature Alarms ....................................................................... 11
5.3 RF Alarms ...................................................................................................................... 12

6 MBF-20 Alarms ...................................................................................................................... 12


6.1 Fiber Optic Board Alarms.............................................................................................. 12
6.2 MBF-20 SNMP Alarms ................................................................................................... 12

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SNMP ALARMS AND NOTIFICATIONS FOR OMU II, MBF-20, MBF-40
ALARM DOCUMENTATION

1 Introduction
This document describes the SNMP traps generated by the OMU II, MBF-20 and MBF-40
and sent to the configured destinations.
The traps can also bee seen on the Alarms Log screen.
The Alarms Log displays the last 100 alarms and/or user actions on the remote system
in a chronological order. By hovering with the mouse over each alarm, full alarm details
are available, including alarm descriptions, severities, alarm classes and time of event.

Figure 1-1. Logs

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To receive a summary containing all information on a reported incident in the Log list,
simply hover with the mouse over the specified Log and view all details contained in the
Log (see below).

Figure 1-2. Logs Summary

Column Description
Date & Time of occurrence
Time
Source ID of reporting source
Description Additional alarm information (e.g Open Door, )

Icon Description
Alarm attended to and cleared.

System alarm displayed when system functionality may be


compromised.
Alarm status: OK
Alarm status: Error
Acknowledge alarm Green = Acknowledged.
Click to change acknowledgement.
Use the Ack All button to acknowledge all alarm logs.

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2 Alarm Severities
Each alarm type is allocated a default severity level. The severity level may be modified
by the user. This section provides the following information:
Available severity levels
List of alarms and their corresponding severity level.
Information on modifying the severity levels.

2.1 Available Severity Levels


CR (Critical) a Critical alarm is an alarm which affects the functionality of the
equipment. This type of alarm requires immediate action.
MA (Major) - A Major alarm can cause degradation of the equipment functionality
and should be investigated within a short time.
MI (Minor) - A Minor alarm should be investigated but is not urgent.
WA (Warning) - The Warning severity level indicates that something has occurred
that does not affect the operation of the equipment but may be important to note.
For example, someone has logged on to the system.

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3 Common SNMP Traps


The following traps are common to the OMU II, MBF-20 and MBF-40 units.
Alarm Text Attr Severity Description Recommended Response
Changes made CLR Warning Configuration changes made by user.
by user while Informational. No action required.
logged in
Door alarm DOO Warning Unit door is open.
Recommendation: Verify that authorization
has been given to open door.
External alarm EX1..EX4 Warning External alarm 14 activated.
input 1..4 Recommendation: Check reason according
to connected alarm.
Firmware FWE Critical New hardware detected.
Event For example, certain versions of MBF-40 units
allow expansion of up to four additional bands
using an external box. When new hardware is
detected, an FWE (Firmware Event) alarm is
triggered to inform of the new hardware
found.
If this alarm originates from an MBF-40, it
might indicate that the site has been
expanded to support additional bands. Refer to
additional alarm description fields for details
Informational. No action required.
Controller FWF Critical Firmware upgrade failed.
firmware Recommendation:
upgrade failed Attempt to upgrade firmware again.
Check if optic fiber is disconnected or
damaged. Verify that it is clean.
Controller FWU Minor Firmware upgrade succeeded.
firmware Informational. No action required.
upgraded
User logged LGO Warning Valid user has logged out.
out Informational. No action required.
Master mute MMT Critical RF has been muted by manual intervention, no
alarm RF coverage from this node.
This is a confirmation that the node has been
muted either locally or from the Network
Management System in use.
Recommendation: Investigate reason why /
who muted the system and unmute either via
SNMP Set requests or by logging in to the
node remotely.

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Alarm Text Attr Severity Description Recommended Response


Node NCO Warning Communication error over specified optical
communication fiber node between Maser unit and Slave.
Recommendation. Check if optic fiber is:
disconnected, damaged, clean
PKG Warning This notification is sent to inform that
packages are received/downloaded or
distributed to system slaves when performing
Package firmware upgrades of the fiber optic system.
management
Recommended Response:
notifications
Refer to Package Management in Commands
and Attributes document for details on
firmware upgrades of Fiber Systems.
Received data RXQ Warning Received Data Quality for data from Master to
quality from System Slave. This indicates that the quality
master unit of the received data packets in the system
slave (fiber optic repeater) has dropped.
Possible causes:
Poor fiber connections
Improperly setup
Failing fiber optic cards
Controller TEM Warning Internal temperature of unit controller card
temperature exceeds allowed limit.
alarm Possible Causes and Recommendation:
This might indicate that the site where
equipment is installed cannot provide enough
cooling. Reason for too high temperature must
be investigated at site.
User added UAD Warning New user defined in the system.
Informational. Recommended Response -
Take action according to security policies of
organization.
User deleted UDE Warning User removed.
Informational. No action required.
User demoted UDM Warning User access level demoted.
Informational. No action required.
User promoted UPM Warning User access level promoted.
Informational. No action required.
User password UPW Warning Password of specified user was changed.
changed Informational. Recommended Response -
Take action according to security policies of
organization.
Valid user VLI Warning Valid user has logged in.
login Informational. No action required.

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4 MBF-40 Alarms

4.1 Unit Level CRC and COM Alarms


Alarm Text Attr Severity Description Recommended Response
Firmware status CRC Critical Checksum error in EEPROM.
in active device Recommendation: Unit has developed a fault
and must be returned for repair.
Communications COM Critical Communication failure. Communications error
with active between controller and active device.
device Possible causes:
Module faulty
Module unplugged
Cabling error..

4.2 RF Chain Level Alarms


Alarm Attr Severity Description Recommended Response
Text
Amplifier AD1..AD8 Critical The downlink gain does not corresponding to
chain the known input signal level versus the
downlink expected downlink output level.
1..8 Possible causes and recommendations:
Faulty hardware or interferences
Unit has developed a fault and must be
returned for repair.
Amplifier ASD Warning Saturation of downlink amplifier in the specified
saturation chain. A saturated amplifier does not work in
in an optimal way. Gain in downlink is too high
downlink relative to the input signal level.
Input signal has increased unexpectedly or
system is not commissioned properly.
Recommendations:
This alarm normally indicates that gain in
downlink should be decreased.

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ALARM DOCUMENTATION

Amplifier ASU Warning Saturation of uplink amplifier in the specified


saturation chain.
in uplink Gain in uplink is too high relative to the input
signal level. (A saturated amplifier does not
work in an optimal way.)
Recommendations:
System may not be commissioned properly.
Decrease uplink gain.
Note! Depending on site topology, enabling
uplink saturation alarms might cause ghost
alarms if competitor base station is far away
and user of that base station is close to the MBF
pick-up antenna.
Amplifier AU1..AU8 Critical The uplink gain does not corresponding to the
chain known input signal level versus the expected
uplink uplink output level.
1..8 Possible causes and recommendations:
Faulty hardware or interferences
Unit has developed a fault and must be
returned for repair.
Communi CMM Critical Faulty MCPA.
cations Recommendation:
between Reset MCPA - refer to attribute RPA for
radio details on how to perform remote reset of
board and MCPA.
MCPA
If error persists, return unit for repair.
Multi PAE Major MCPA operation is not optimal.
Carrier Recommendation:
Power Reset MCPA - refer to attribute RPA for
amplifier details on how to perform remote reset of
error MCPA.
If error persists, return unit for repair.
Fatal PAF Critical Faulty MCPA
Multi Recommendation:
Carrier Reset MCPA - refer to attribute RPA for
Power details on how to perform remote reset of
amplifier MCPA.
error
If error persists, return unit for repair.
Power PD1..PD8 Warning Downlink output power of the chain is not
downlink within valid configured range (too low or too
levels high). Used to verify that the coverage area of
chain 1..8 the repeater is within expected limits, and
configuration of level(s) is hence site
dependent.
Probable causes: Lost input signal level to
OMU or a disconnected fiber.

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Radio RBT Critical High temperature of specified RF board.


board A radio board with a too high temperature
temperat might cause decreased radio performance and
ure will lower MTBF on the entire repeater.
Probable causes and recommendation:
External environmental cause such as too
warm surroundings (air conditioner out of
order, etc.)
Unit has developed a fault and must be
returned for repair.
System SMT Critical System initiated mute.
mute Probable cause: Input power exceeds allowed
alarm range.
User UMT Critical Downlink power is muted by a user command.
mute Informational message. No action required.
alarm

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4.3 Power Suppl y Alarms

Alarm Text Attr. Severity Description and Recommended Response


Battery BAT Warning Unit backup battery is not charged to its valid range
alarm (voltage too high or too low).
Probable causes:
Low voltage - following a power failure, the
battery may not be fully charged.
High voltage - battery pack needs replacing.
Check that the both power switches are switched
on.
Input power PSL Critical Mains input power level is not within valid range:
supply level -48VDC, 115VAC or 230VAC
Recommendation: check input supply voltage.
Power PTM Critical Temperature of any one of the power supplies in the
supply unit is not within a valid range.
temperature A high temperature in the Power Supply causes the
Power Supply to shut down to prevent damaging
unit components.
Possible Causes and Recommendation: This
might indicate that the site where equipment is
installed cannot provide enough cooling. Reason for
too high temperature must be investigated at site.
Power PW1 Critical Voltage generated by the 28V corresponding power
Supply 28V, supply is not within valid range.
Power PW2 Critical Voltage generated by the corresponding power
Supply PW3 supply is not within valid range.
2,3,4 PW4 PW2: 15V
15V, 6.45V, PW3: 6.45V
6.45V *PW4: 6.45V Battery Backup
Battery *Note! Power Supply 4 6.45V Battery Backup is
Backup essential to Controller operation. Alarm will be
generated only when power supply changes slightly,
not when it disappears completely.
Recommendation: Unit has developed a fault and
must be returned for repair.

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4.4 Fiber Optic Slave Alarm Thresholds


Alarm Text Attr Severity Description and Recommended Response
Node master NMP Minor Relevant for repeaters with more than one opto-
communications board and configured as Slaves.
path changed Informational. Notifies of change in the opto-
path used for data communication with the node
master (only one of the opt-paths is used to
communication with the node master.)
Received optical RXO Critical Received optical signal level is too low.
level
Probable causes:
Check if optic fiber is disconnected or
damaged/clean.
Unit has developed a fault and must be
returned for repair.
Transmitted TXO Critical Transmitted optical power level is too low.
optical level Recommendation: Unit has developed a fault
and must be returned for repair.
Received pilot RXP Critical Pilot Tone received from the OMU is not within
tone level valid range. Indicates path loss is not within
commissioned range.
Recommendation: Check fiber link.

4.5 External Box Interface Alarms


These alarms are relevant for MBF-40 models that support RF expansion unit (provides
support of four additional bands).
Alarm Text Attr Severity Description and Recommended Response
External Box EBD Warning Informational. Door of external RF expansion
Door unit is open.
External Box EBT Critical Internal temperature of RF expansion unit is
Temperature high.
Recommendation:
Verify external environmental conditions do
not cause the high temperature.
Unit has developed a fault and must be
returned for repair.
External Box EI1..EI4 Warning Informational. External alarms activated on
Input Pin pins EI1 EI4 of RF expansion unit.
1..4

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5 OMU-MKII Alarms
5.1 Unit Level COM and CRC
Alarm Text Att Severity Description and Recommended Response
Communications COM Critical Communication failure.
with active Probable causes:
device Disconnected communication link.
Configuration error.
Firmware status CRC Critical Checksum error in EEPROM.
in active device Recommendation: Unit has developed a fault
and must be returned for repair.

5.2 Power Suppl y and Temperature Alarms


Alarm Text Att Severity Description and Recommended Response
Power PW2PW4 Critical Voltage generated by the corresponding power
Supply 2.4 supply is not within valid range.
/ 15V,6.45V, Note! Power Supply 4 6.45V Battery Backup
6.45 Battery is essential to Controller operation. Alarm will
Backup be generated only when power supply changes
slightly, not when it disappears completely.
Probable causes and recommendations:
Unit has developed a fault and must be
returned for repair.
Battery BAT Warning Unit backup battery is not charged to its valid
alarm range (voltage too high or too low).
Probable causes and recommendations:
Low voltage - following a power failure, the
battery may not be fully charged.
High voltage - battery pack needs
replacing.
Check that the ALBAT board switched is
on.
Power PSU Critical Probable causes and recommendations:
supply Internal failure in the power supply, the
alarm PSU alarm is triggered. Unit has developed
a fault and must be returned for repair.
Input power to the OMU may be outside
allowed range. Check input power.
Radio Board RBT Warning General status of temperature of all radio
Temperature boards. Activated if temperature of any one of
the boards exceeds valid limits.

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5.3 RF Alarms
Alarm Text Att Severity Description
Recommended Response
Input level ILD Critical OMU RF input signal level is too low to provide
downlink appropriate coverage at the remote sites.
(Measured after the attenuator).

6 MBF-20 Alarms

6.1 Fiber Optic Board Alarms


Alarm Text Att Severity Description and Recommended Response
Received RXO Critical Received optical signal level is too low.
optical level Probable causes:
Check if optic fiber is disconnected or
damaged/clean.
Faulty signal transmitter source.
Synthesizer in SZP Warning Faulty mechanism that generates pilot tone.
pilot tone This is required for the commissioning
generator procedure in order to optimize fiber optic links.
Recommendation: Unit has developed a fault
and must be returned for repair
Transmitted TXO Critical Transmitted optical power level is too low.
optical level Recommendation: Check if optic fiber is
disconnected or damaged/clean.
Communication FCO Critical Communication error between OMU and MBF-
with MBF-20 20.
unit Check fiber link, cleaning or a broken fiber

6.2 MBF-20 SNMP Alarms


Alarm Text Attr Severity Description and Recommended Response
Output power FD1... Warning Nominal downlink output power level of the
in downlink FD4 remote unit is not within the valid configured
chain 1..4 range (too high or too low).
Probable causes: Usually caused by external
circumstances such as lost input signal level to
OMU or a disconnected fiber.

MBF-20 power FDP Critical Nominal power supply level in the MBF-20 unit
supply is above or below 15V.

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MBF-20 FDT Warning Internal unit temperature is above valid range.


temperature Recommendations:
Verify external conditions such as direct
sun exposure are not causing the high
temperature.
Unit has developed a fault and must be
returned for repair.
MBF-20 FRP Critical Received pilot signal is not within configured
received pilot valid range. The pilot signal is used by the
tone level system to ensure an optimal optic fiber link
during commissioning and during normal
operation.
Recommendation: Verify fiber connections
(squeezed / bent fibers).

MBF-20 FRX Critical Low optical signal input.


received opto Recommendations:
level Check if optic fiber is disconnected or
damaged/clean.
Verify OMU (corresponding) opto-board is
operating normally. Replace if necessary.
MBF-20 FSD Warning Amplifier chain in downlink has gone into
amplifier saturation and hence does not work in an
saturation optimal way. Gain in the downlink is too high
downlink with respect to input signal level.
Recommendations:
Check if input signal to the Optical Master
Unit has increased unexpectedly.
Verify that the system is commissioned
properly.
Decrease downlink gain.
MBF-20 FSM Warning MBF-20 X-chain downlink or uplink RF output
amplifier muted power OFF.
due to internal Recommendation: Unit has developed a fault and
failure must be returned for repair.
MBF-20 FSU Warning Amplifier chain in uplink has gone into
amplifier saturation and hence does not work in an
saturation optimal way.
uplink Gain in uplink is too high with respect to input
signal level.
Possible causes:
Input signal to the OMU has increased
unexpectedly.
System is not commissioned properly.
Wrong gain settings
A user in a competitors network is close to
the MBF-20 pickup antenna.

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MBF-20 FSZ Warning Failure generating the correct pilot tone


synthesizer frequency.
pilot generator Recommendation: Unit has developed a fault
and must be returned for repair.
MBF-20 FTX Critical Transmitted optical power level back to the
transmitted master unit is not within valid range.
opto level
Note! Depending on failure type, it may not be
possible to report this alarm back to the master unit
because the data communications path may be
affected by the error. In this case an FCO alarm will
be triggered by the master unit.

Recommendation: Unit has developed a fault and


must be returned for repair.
MBF-20 FUM Warning User disabled chain output power for a chain.
amplifier muted Informational. No action required.
by user
Opto OCM Warning Relevant for installations with multiple MBF-20
configuration units connected to the same opto (WDM
mismatch systems).
In these type of installations, it is important
that all the MBF-20 units run on different
uplink laser wavelengths.
Recommendation:
Verify that remotes with different uplink laser
wavelengths are connected to the same opto
fiber.
The OCM alarm will be triggered for all units
with the same wavelength.
Master Mute MMT Critical Informational. Displays status of RF Master
Status mute.

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