TEACHERS SCHOOL LEARNING MATERIAL

Teachers School
Learning Material
Unit 1. Inflation and Deflation
Casey I was watching the news earlier, and industry experts said we will experience
moderate inflation in the coming months. Ive been working overtime to save a significant
amount of money, but now Im worried that most of my hard work will go down the drain if
prices hike up.

Morgan Lighten up, Casey. Moderate inflation can actually do the economy some good.
As prices increase over time, consumers tend to make purchases sooner rather than later. As
people spend and borrow money, economic activity increases, though this is only for the
short term. Inflation, however, also has beneficial long-term effects. It not only
encourages people to invest, but to take a more systematic risk with their investments. So,
you see, Casey, moderate inflation isnt so bad.

Casey I suppose youre going to tell me that deflation, the opposite of inflation, isnt so good
either?

Morgan Yes. Although deflation does mean that a person will be able to buy many more
goods with the same amount of money, it also means that they have less access to money,
since deflation is usually seen as a decrease in the money supply. People who are in debt are
in a disadvantage because, as their income drops, the amount of money they have to pay
back remains the same.

Discussion
1. In the passage, what is going to happen according to the news?

Teachers School
2. Why is Casey concerned about inflation?
3. According to Morgan, how can moderate inflation help the economy?
4. What is the negative aspect of deflation?

Learning Material
5. Why are people in debt more disadvantaged during deflation?
6. How does inflation affect you personally?
7. Do you blame the government for inflation?

1. go down the drain : go down the drain , , ()

, , .
2. lighten up : lighten up (-) ,
on .
Unit 2. Corporate Responsibilities
Kit What eating you today, John? You look troubled.

John I am. You see, Ive received a job offer from a well-known corporation, but I dont know
if I should take it. Its just
that all Ive been hearing is how corporations only care about generating profit. I don want
to be part of something thats driven purely by money.

Kit That very admirable of you, John, and you need not worry so much about corporations
because there such a thing as corporate social responsibility. Corporate social responsibility
is a concept that calls for corporations to consider the interests of society by taking
responsibility for the impact their actions have
on their employees, customers, communities and even the environment.

John Oh, I wasnt aware of that. So, how do corporations put this concept into practice?

Kit Well, its common among corporations nowadays to host fundraisers for different causes,
including health and education. Some even go above and beyond with their fundraisers
or charity events, getting big celebrities to serve as hosts so as to attract more donations.
Many corporations are now also beginning to implement production practices that are more
environmentally-friendly, showing their care for Mother Nature and the community.

Discussion
1. Why is John reluctant to work for a wellknown corporation?

Teachers School
2. What is Kits definition of corporate social responsibility?
3. Why do corporations get celebrities to host their fundraisers and charity events?
4. How do corporations practice social responsibility?

Learning Material
5. Do you think only big corporations should exercise social responsibility?
6. At present, what social concern should corporations help address?
7. Would you want to work for a large corporation?

1. whats eating you : whats eating you ?

. .
2. go above and beyond : go above and beyond (, ) , -
.
Unit 3. Bastard bossy supervisor
Emily I really don't like our new supervisor, Mr. Henley. H's getting on my nerves.

Denise Same here. He is so bossy and unreasonable!

He wants me to work during my lunch hour and afternoon breaks. To top it all off, I asked
him if I was going to get paid for all the overtime Ive put in, and he told me that he still has
to think about it.

Emily That jerk told me the same thing. I was really counting on my overtime pay because
my daughter's birthday is coming up. That's another thing. I filed for a leave a month ago
because we're planning to celebrate our daughter's birthday out of town. I thought
everything was in place already, but apparently, Mr. Henley doesn't think it's a good idea for
me to go because there's a lot of work to be done. What work? All hes been asking me to do
is take care of his dry cleaning and other personal matters.

Denise We should report him.

Emily I agree.

Discussion
1. Why are the women irritated at Mr. Henley?

Teachers School
2. Why did Emily file for a leave?
3. Do you agree that Denise and Emily should report Mr. Henley?
4. Have you ever had an unreasonable boss?

Learning Material
5. What would you do if your boss is like Mr. Henley?
6. Would you do your boss' personal errands for him?
7. Can you name some qualities of a good boss?

1. getting on my nerves : nerve get on a person nerves

. give a
person the nerves.
2. to top it all off : to top (it) all (off ) .
in addition to, on top of (it), to top the lot .
Unit 4. Success of Starbucks
Geraldine I want to become a successful businesswoman, but Im afraid I dont know much
about how to make a business grow.

Patty If I were you, I would take after Starbucks. The founders started out with a small coffee
shop in Seattle in 1971, and spent the following years developing their product line and
expanding. They are now the largest coffeehouse company, with more than 15,000 stores in
over 40 countries. These stores are visited by hundreds of people each day.

Geraldine Thats impressive. They must be rolling in dough by now. How do they keep the
customers coming?

Patty I read somewhere that the company takes customer satisfaction very seriously. They
train their baristas not just to make coffee, but also to greet customers by their names. Also,
the company constantly looks for ways to improve their coffee products and seldom
hesitates to try out new ideas. I personally like their creative holiday drinks.

Geraldine That makes two of us. I also appreciate how friendly the baristas are every time.
Their training must really be extensive.

Discussion
1. What did Patty advise Geraldine to do to become successful with business?

Teachers School
2. What does the idiom they must be rolling in dough mean?
3. According to Patty, how does Starbucks keep the customers coming?
4. Are you a coffee lover? How often do you drink coffee?

Learning Material
5. What Starbucks product do you personally enjoy and find delicious?
6. Do you think Starbucks coffee is affordable or too expensive?
7. How important is customer satisfaction to you?

1. rolling in dough : roll in - , dough

. roll in dough
.
2. That makes two of us : ,
. Make it two ( )
.
Unit 5. How to save on taxes in the eyes of paid workers
Eric I just received my paycheck, but Im not at all happy. A huge chunk of it was taken to pay
for taxes. I having such a hard time making ends meet already.

Julia I know what you mean. Its a good thing my company has taken action. Last month, they
decided to declare a portion of our salaries as allowance. I, for example, am getting $4,000 a
month. When I got my pay slip last month, I saw that they listed $400, which is ten percent of
my salary, as allowance, and declared that my wages for that month was only $3,600.
Consequently, the tax I paid was also lower, and I was able to save more than usual.

Eric Wow, thats very smart of your company. Ill cross my fingers and hope that my company
will do the same. Do you have other suggestions though as to how I can reduce my taxes?

Julia Following the principle of lower income equals lower taxes, you can try reducing your
income by contributing to a retirement plan. Another way to reduce your income and taxes
is by increasing your standard deduction, which is based upon filing status. Standard
deductions can be increased by listing more dependents or getting married.

Discussion
1. Why is Eric unhappy?

Teachers School
2. What sort of action did Julias company do to lower the employees taxes?
3. Name some suggestions Julia made on how Eric could reduce his taxes?
4. How many percent off your salary do you pay for taxes every month?

Learning Material
5. Do you have any dependents listed on your income tax return?
6. Why does the government collect taxes anyway?
7. Are you having a difficult time making ends meet nowadays?

1. making ends meet : make ends meet ,

. make both ends meet, make two ends meet .
Unit 6. The purpose of Marketing
Khiff I was very tired this morning. I couldnt get up! I slept very late because I had to finish
my project for marketing.

Liam Whats your project about? Have you finished it?

Khiff I havent finished it yet. On the contrary, Ive gathered some information from the
Internet. And you know what? Ive found a lot of information related to marketing. Ive found
out that its an ongoing process of planning and executing the marketing mix of price, place,
and promotion of products, services or ideas to create exchanges between individuals and
organizations. Marketing tends to be seen as a creative industry, which includes advertising,
distribution and selling. It is also concerned with anticipating the customers' future needs
and wants, which are often discovered through market research. Essentially, marketing is the
process of creating or directing an organization to be successful in selling a product or
service that people not only desire, but are willing to buy as well. Therefore good marketing
must be able to create a "proposition" or set of benefits for the end customer that delivers
value through products or services.

Liam Well, that quite impressive! Youre gathered all the important details of marketing. So, I
guess youre done with your project, right?

Khiff Nope. Not yet. I still have to go over it to see if there are any corrections to be made.

Discussion
1. Why was Khiff very tired this morning?

Teachers School
2. What kind of information was Khiff able to gather from the internet?
3. According to Khiff, what is marketing essentially?
4. What is the significance of having a target audience?

Learning Material
5. What can be done to increase customer satisfaction?
6. What are the factors to consider in building an effective marketing strategy?
7. In your opinion, what is the best way to introduce a new product or service?

1. go over : go over - , - .
, .
Unit 7. CocaCola vs. Pepsi
Karen So, have you made up your mind about what youve going to order?

Philip Yes, I have. Im going to have an egg salad, a chicken parmigiana and a Coke.

Karen A Coke? Are you sure that what you want to get? I think a better choice would be
Pepsi. Its sweeter, goes down a lot more smoothly, and doesnt have an aftertaste. Also, it still
quenches your thirst and tastes good even when its not served cold or with ice.

Philip Oh, you are definitely pulling my leg! Coke is way better than Pepsi! Its sweetness is
just right, and in the many years that Ive been drinking it, Ive never noticed an aftertaste.
Also, Cokes other variations are better-tasting than the ones from Pepsi. I especially like
Coke Light, which is the no-calorie variation.

Karen Well, I guess it all boils down to personal preference. Lets just get what we want, shall
we? You order a Coke, and Ill order a Pepsi.

Discussion
1. What is Philip going to order?

Teachers School
2. Why does Karen think Pepsi would be a better choice than Coke?
3. Why does Philip think Coke is way better than Pepsi?
4. What drink really quenches your thirst?

Learning Material
5. Which would you rather have, Coke or Pepsi?
6. Name some other carbonated drinks you think are delicious.
7. Can you explain what pulling my leg means?

1. made up your mind : mind make up .

make up a person mind ,
, .
2. pulling my leg : , . pull draw
.
Unit 8. Working for one company your entire life
Cynthia Ben, may I have your opinion on something?

Ben Sure. Whats up?

Cynthia Well, Ive been working for my company for five years now, but Ive been getting a lot
of other job offers. Im really happy where I am, and to be frank, the other job offers arent
exactly making me jump for joy. The thing is, most of my friends who have worked for one
company for as long as I have are starting to move on to other jobs. I dont know if I should
do the same. Im so happy with my company that I think I can work for them forever. Do you
think thats possible?

Ben Ive seen it happen. In fact, now that I think about it, my grandfather worked for just one
company his entire life. He was always telling us about how well his company treated him,
and because he was always motivated to work, his output was always excellent. Even if there
were younger people applying for his position, the company decided to keep my grandfather
because he proved to be such an asset. So yes, I think it is possible.

Cynthia Thats good to hear. Im suddenly in high spirits. Thanks Ben!

Discussion
1. What is Cynthias dilemma?

Teachers School
2. Who is the person that Ben used as an example of a loyal employee?
3. What does the line it isnt exactly making me jump for joy mean?
4. Do you think you can work for only one company your whole life?

Learning Material
5. What do you think a company should do to keep their employees loyal?
6. Are you happy with your job and employer right now? Why or why not?
7. If you were given a better offer somewhere else, would you quit your current job?

1 jump for joy : joy jump . jump for joy

, , .
2. in high spirit : spirit , , . in high spirit
high great, excellent .
Unit 9. An internet ad can payoff
Carol Ill hunt for bargains on the Internet. Maybe there are some products on sale.

Connie Are you sure? I think the Internet advertisements are quite expensive.

Carol Actually, some products are expensive and some are not. You just have to be patient in
looking for and purchasing a product.

Connie That good! But I dont have computers at home. So, I cant look on the Internet.

Carol That too bad! You have to buy a computer. Its a necessity. Anyways, the advertising
company came up with a good idea and thats to use the Internet to reach out to their
customers who are always online. The Internet is an effective way to spread the word about a
new product. And its really effective because nowadays many people are using computers,
especially in school, at home or even in the office. We always use computers to search for
something. So, the advertisement taught that they could pop up an advertisement while
other programs are in use. And a good thing about this is that they can post their
advertisement for free. You just have to know the program that youre going to use and then
you can download it on the Internet!

Discussion
1. What did Carol mean when she said Ill hunt for bargains?

Teachers School
2. Tell me what Carol told Connie about advertising on the internet.
3. How often do you use the computer at home or work?
4. What do you usually like to do online?

Learning Material
5. How do you feel about online advertisements and pop up ads?
6. Do you like hunting for bargains too?
7. Which do you prefer : shopping online or going to the store?

1. spread the word : spread , spread the word

, , .
Unit 10. The pitfalls of using credit cards
Mom We cant afford a new computer yet. You have to wait a few more months until I have
enough money.

Daughter Why dont we just use your credit card, mom?

Mom Credit cards are only for emergencies, not for impulsive purchases. Don you know the
dangers of using a credit card irresponsibly? Credit cards charge interest on products or
services bought with them. Before you know it, you might have already racked up so many
charges youll be neck-deep in debt! So many people have dug themselves into huge holes
from the indiscriminate use of their credit cards. They become ruined financially because of
that. Another pitfall of using credit cards is loss or theft. If you lose your credit card or if it
gets stolen, whoever gets it can use it to make purchases. Before you can tell the bank to
freeze your account, the person could have already bought many things and you would end
up having to pay for all of it.

Discussion
1. What cant the speakers afford to buy right now?

Teachers School
2. Why doesnt the mom want to use her credit card?
3. Which do you prefer : To pay in credit or in cash?
4. What was the last purchase you made using your credit card?

Learning Material
5. Tell me what the last purchase was that you paid for in cash.
6. In your opinion, what are the disadvantages of using credit cards?
7. What kinds of purchases would qualify as emergencies for you?

1. racked up : rack rack up ( ) ,

() .
2. neck-deep : neck-deep , ,
in, into .
.
Unit 11. Official Attire or Casual Clothes in the Office
Dean Bye Sarah! Im going to work!

Sarah You are? How come youre dressed so casually?

Dean Our boss wants us to feel comfortable while were working, which is why hes not so
strict when it comes to what we wear. Besides, since our office is small, our boss meets with
the companys big-time clients in other locations, so they dont really see us. Im actually glad
that we dont have a strict dress code in the office. Office attire these days is so expensive.

Sarah I understand what youre saying, but I think wearing office attire is necessary, even
if important clients do not drop by or see employees regularly. An office is your place of work
and not your home, which means your appearance and actions should be proper and
professional. As for the high price of office clothes, you can try looking in bargain stores
so you can save money. I once found a blazer at a bargain store downtown, and it was a steal!

Dean You have a point. Ill talk to my boss and maybe hell have a change of heart.

Discussion
1. Why is Dean dressed casually for work?

Teachers School
2. Does Sarah agree with Dean when it comes to dressing at work?
3. What is Sarahs solution to the high cost of office attire?
4. What kind of clothes do you usually wear to work?

Learning Material
5. Do you think wearing office attire improves an employees productivity at work?
6. If you could wear anything you want at work , what would you wear?
7. Do you prefer shopping for bargains or expensive clothes?

1. office attire : attire . office attire , ,

.
2. it was a steal : that a steal ,
.
Unit 12. The reason workers need to work overnight
Sandy Ted, may I use your phone? I have to call my husband and tell him that Ill be staying at
the office tonight.

Ted Pulling an all-nighter, huh? Why? I thought your project wasnt due until next week.

Sandy Thats what I thought, too, but the client just sent an e-mail saying he wants the
project done by noon tomorrow. There are only two of us working on it right now, and if I
dont stay overnight, we wont be
able to meet the clients new deadline. I would love to take the work home, but the materials
Ill need are here in the office. This project is really important because its going to give the
company a lot of money and prestige. What about you? What are you still doing here?

Ted My computer crashed and Im trying to recover my files because I have an important
presentation tomorrow. So far, I havent been successful. I think Im going to have to stay
overnight as well. It looks like were in the same boat.

Discussion
1. Why does Sandy need to stay at the office tonight?

Teachers School
2. Why is Ted still in the office as well?
3. When was the last time you had to pull an all-nighter at work or school?
4. Would you rather work at the office or at home?

Learning Material
5. Do you work well under pressure or do you easily get stressed out?
6. Where do you work best : alone or in a team?
7. Would you prioritize your work over your personal life?

1. Pulling an all-nighter : all-nighter . pull a all-nighter

.
2. were on the same boat : were on the same boat
.
Unit 13. The best investment option real estate
Doug Barry, Id like to add some real estate to my portfolio of investments. What can you tell
me about it? Do you think that would be a wise thing to do?

Barry Well, there has always been the argument that real estate is generally a good
investment. For a lot of people, it is actually the best choice of investment. There is some
truth to that, especially for land/property located in prime areas with a history of little
devaluation.

Doug What do you mean by that?

Barry Well, when a piece of real estate is found in an area that is not prone to natural
disasters, there is little in the way of damage due to those and thus, devaluation is not too big
a factor. Those with the means often don mind anteing up for some prime piece of property.
When the real estate is highly coveted, people even go on bidding wars and the skys the limit
as to how high the wagers go. Just remember, though, only when it is in a very good spot is
real estate truly the best investment option. In many cases, like other property investments,
time and use erodes its value.

Discussion
1. According to Barry, when is real estate regarded as the best investment?

Teachers School
2. Besides natural disasters what other factors might decrease the value of real estate?
3. What is the meaning of the phrase skys the limit?
4. Do you think that real estate is a good investment option?

Learning Material
5. Aside from real estate, what other investment option would you recommend?
6. Do you think it is easy to be a real estate agent?
7. Are you happy with your home and its location right now? Why or why not?

1. anteing up : ante , , . up
ante up - .
2. skys the limit : the sky is the limit , ,
.
Unit 14. Apples success story
Rick Hey James, that a really cool mp3 player youve got. What brand is it?

James Its an Apple iPod of course. I wouldnt trust any other brand.

Rick Oh really? Why is that? Im sure there are lots of other great brands for gadgets and
gizmos like that.

James Well, yeah. The thing is, Apple has led the way in portable devices and computers for
many years. Among the earliest, laptops techies trusted were the original generation
Macbook series. There may have been other brands that came out since, or even ahead of the
Apple iPod, but it has definitely been the leader of the pack. One thing behind its stature is its
success at redesigning and re-inventing the device. It has evolved from a mere music format
player, to one that can display images, to a video and audio player and now, in its latest
incarnation, as a sleek and stylish phone and multimedia player. As the benchmark in
portable multimedia devices, Apple has certainly thought of all the possible accessories to go
with their various generation iPods and iPhones. If anything, Apple has definitely done its
best to give consumers like us our hearts desires.

Discussion
1. What is Apple known for producing?

Teachers School
2. What laptops did old techies trust?
3. Why does James call the Apple iPod the leader of the pack?
4. If given the chance, which Apple gadget would you like to buy?

Learning Material
5. Would you say that Apple devices are the best in the market?
6. Can you name some electronic gadgets you use in your daily life?
7. Are Apple products popular among Koreans? Why or why not?

1. leader of the pack : pack , , . leader of the

pack (Apple)
.
2. heart desires : heart desire .
Unit 15. China Bubble
Oscar Robert, can you help me write my term paper for my Business 101 class? Its due
tomorrow morning, so Im really working against the clock here. My topic is about the China
Bubble.

Robert The China Bubble, you say? To my understanding, the China Bubble is the term
people use to describe the rapid inflation of stock prices in China. Over the years, the value
of stocks in China has continued to increase significantly. Some analysts say that this
phenomenon can be attributed to how the Chinese are investing their money. Since there
not much growth in savings accounts and property, many are opting to invest their money in
stocks, which is why there is a continuous surge in their stock market.

Oscar I see. Is it possible, though, for this so-called China Bubble to burst?

Robert Yes, There is definitely a possibility of that happening. There are a lot of factors that
could suddenly deflate the growth of the Chinese stock market, including the countrys
political and social climate. Theres also the fact that all stock prices slump every now and
then, which is why investing in the stock market is a risky move. If the China Bubble were to
burst, there would certainly be implications, including social and political chaos.

Discussion
1. Why does Oscar need Roberts help?

Teachers School
2. What is the definition of China Bubble?
3. What did Oscar mean when he said he is working against the clock?
4. Why there is a continuous rise in the stock value of China?

Learning Material
5. What could cause the China Bubble to burst?
6. Why is investing in the stock market risky?
7. Can the China Bubble only happen in China?

1. against the clock : against the clock .

work against the clock .
2. now and then : now and then every every now and then
, . every once in a while .
Unit 16. The shortage of oil
Carrie Have you seen oil prices today, Jerry? Theyre just continuing to sky-rocket.

Jerry I know, and its mainly because were running out of it. Were consuming oil faster than
we can produce it. Theres only a limited supply left, but the demand is high.

Carrie Couldnt the oil companies just set up new oil drills and wells? That way, we can keep
producing oil, increase supply and meet the demand. Then, prices will go down.

Jerry Thats easier said than done. In recent years, theres also been a decline in oil wells and
oil fields. Also, it takes million of years for new petroleum, the source of oil, to form, and
since petroleum products can only be used once, its impossible to recycle oil. If things
continue to worsen, I wouldnt be surprised if we completely run out of oil soon. When that
happens, catastrophe will surely ensue, since everyone depends on oil so much.

Carrie That a scary thought. I guess it time to kick things into gear and start looking for a
solution to the oil crisis.

Discussion
1. What are the speakers talking about?

Teachers School
2. According to Jerry, why is oil so expensive?
4. What does the term kick things into gear mean?
5. How important is oil to peoples everyday lives?

Learning Material
6. How can we solve the oil shortage?
7. Imagine a world without oil. Can you describe it to me?

1. sky-rocket : skyrocket / ,
, . .
2. kick things into gear : kick gear . kick
things into gear ( ) ,
.
Unit 17. The importance of a mentor in life
Hillary Ned, would it be alright if I hit the road in a couple of minutes? I have to meet with my
mentor, Mr. Parkinson.

Ned Of course its alright. I do have one question, though. Why do you meet with a mentor?
Youre got a good head on your shoulders, youre goal-oriented and very independent.
It doesnt seem like you need someone to tell you what to do.

Hillary I consider myself an independent person as well, but having a mentor has done
wonders for my life. Mr. Parkinson has been an enormous help. He was the one who guided
me throughout my college life, helping me to develop and write my thesis and constantly
giving me constructive criticism. He doesnt mind sharing what he knows, and always has my
best interest at heart. Now that Ive graduated, Mr. Parkinson is helping me sort through
various job opportunities and giving me advice on how I can do well during interviews. I
wouldnt have been able to do this all by myself.

Discussion
1. Who will Hillary meet?

Teachers School
2. What is Ned opinion of Hillary ?
3. According to Hillary, how has Mr. Parkinson been an enormous help?
4. Can you name one person who always has your best interests at heart?

Learning Material
5. Who do you consider as your personal mentor in life?
6. Do you think you have to be a professional or an expert to become a mentor?
7. Would you like to be a mentor to somebody someday too?

1. hit the road : hit the road ,

, . hit the road
.
2. good head on your shoulders : have a good head on a person shoulders
, , . good
.
Unit 18. Workaholic
Diane I have so much work to do today. After I have lunch with you, I still have to organize all
my files on my desk. I also need to organize them, alphabetically and numerically. After that,
I need to write a report on our marketing expenses and business transactions, which I have
to finish before the meeting. And you know what else? The meeting is also today! With all
this work, I afraid I might kick the bucket soon!

Rose Diane, it sounds to me like you have turned into one of those people. I believe youre
familiar with the term workaholic?

Diane So I a workaholic What about you? Don you consider yourself one too? Youre a
kindergarten teacher during the day and at night, a mother of two children. Not to mention
on weekends, you work part time as a cashier in the supermarket! I don even know how you
balance all of that!

Rose I guess youre right about that. Maybe were both workaholics. But of course, I do it for
my two boys. Being a single parent, I have to do this. So I can send them to a good university.
Education does not come cheap, my friend.

Diane Right, right. As for me, I work hard so that I can have a future to look forward to. When
I retire, I would like to have a big house with a beautiful garden outside. Plus, if I don work, I
feel like I going to end up dirt poor!

Discussion
1. What does Diane have to do after lunch with Rose?

Teachers School
2. How did Diane react after Rose called her a workaholic?
3. What is the reason why Rose works so hard?
4. What about Diane why does she work hard?

Learning Material
5. Would you consider yourself a workaholic ?
6. What motivates and inspires you to work hard?
7. What do you do to relax after work?

1. kick the bucket : kick the bucket . die

.
2. dirt poor : dirtpoor , .
Unit 19. Effective Presentation
Dennis Hello, Rein, you seem a little worried. I can see that gloomy look in your face.

Rein Oh, hi Dennis, yes, I have a really big problem. I have to give a presentation next Monday
and I dont know how to go about it. Oh my, Im doomed.

Dennis Hey, stop being a cry baby. Let me give you some tips, when it comes to presentations,
Im the man. Okay, listen up carefully. First you have to know the subject of your presentation.
Then establish your objectives. Why do you want to give your presentation? After that, start
your preparation. What materials do you need? How many people are going to attend?
Where is your venue? Then check the equipment to be used, are you going to have a Power
Point presentation? Is there a computer at your venue? What kind of visual aids will you use?
Then prepare your notes, never ever read your presentation. You must know it by heart.
Practice your presentation and see if you commit errors and try your best to practice hard to
eliminate them. After that youll be ready to face the world.

Rein Wow, did you just say all that? You are so smart Dennis. I owe you one this time. Thank
you so much.

Discussion
1. Why is Rein worried?

Teachers School
2. What was Denniss first tip in giving an effective presentation?
3. Tell me what Dennis meant when he said : Prepare your notes, you must know it by heart.
4. Can you describe the most boring presentation youve ever been to?

Learning Material
5. Are you a cry baby
6. Do you talk to your family or friends about your problems?
7. When is it all right to ask for help?

1. gloomy look in your face : gloomy , look ,

. gloomy look
2. Im doomed : doom - , - doomed
, . Im doomed .
, .
Unit 20. Basic requirements for a team leader
Lea Are you interested in being a part of our fast growing company? Right now, we are in
need of a team leader.

Kathy Yes. I would love to be a part of your fast growing company. I was a team leader before.
But I had to leave my previous company for certain reasons. I had to rest for some time. But
now, Im making a comeback. And I miss this kind of job.

Lea Well, Im glad to hear that. Do you have the qualities of a good team leader? Do you have
leadership potential?

Kathy Yes. I can say that I do. I excellent in leading a team. I know how to motivate my team
and I know my goals. I am focused, reliable, and capable of getting my team on-board for any
challenges that may lie ahead. I make sure that Im leading by example. Im organized and I
don easily panic when problems arise. I keep my composure and immediately find solutions
to every problem. I assist my team members, especially if they are in need. Im not afraid to
accept responsibility. I take pride in my work. I look at the small details and the big picture of
events. It is always important to see the project as a whole, but it is also important to
remember that every whole is composed of many small elements. So, I consider all these
things as a team leader.

Lea Im impressed! You know how to be a good team leader! Youve hired!

Discussion
1. What is the job opening in Lea company?

Teachers School
2. Does Lea think Kathy is qualified for the job of team leader?
3. What are the qualities that make Kathy a perfect candidate for team leader?
4. Why is having a team leader necessary?

Learning Material
5. What should be considered in choosing a team leader?
6. Do you think a team leader should be paid a high salary?
7. Do you want to be a team leader?

1. making a comeback : comeback , make a person

comeback on - .
Unit 21. Success Story with Italian Small Businesses
Andrea Ive invested some money into a small business, but now Im nervous about it. Im
afraid it wont be able to
compete with bigger businesses. Do you think Im walking on thin ice?

Manuel Investing in a business is risky, and although theres always a possibility for big
losses, you should know that small businesses can be very successful, even in the
presence of larger establishments. Italy, for one, is benefiting greatly from small and
medium-sized businesses. More than half of those companies are dependent on exports,
which is helping the country bring its trade balance to a surplus.

Andrea One of those small companies is Cagiva, the company that makes Harley motorbikes,
right?.

Manuel Right. Theyre considered a small business, but theyre also one of the most
successful. All of the motorbikes that are assembled are tested by hand, which they believe
actually improves the quality of the bikes. Bikes with better quality mean more buyers,
which in turn mean more revenue. Another good thing about small businesses is that they
are more flexible, which means that they can adapt better to changes. This is what Italy has
seen in their small and medium-sized businesses.

Andrea I hope my small business will be successful, too. If it is, Ill thank my lucky stars.

Discussion
1. Why is Andrea worried about her investment into a small business?

Teachers School
2. What did Manuel have to say about investments in Italy?
3. How does Cagiva improve the quality of its motorbikes?
4. What is the meaning of the phrase walking on thin ice?

Learning Material
5. Which would you rather invest in : A small or a big business?
6. If you were to put up a business of your own, what would it be and why?
7. In your opinion, does Korea also greatly benefit from small and medium sized businesses?

1. walking on thin ice : thin ice walk on thin ice

, . Walk skate .
2. thank my lucky stars : thank one lucky stars
lucky thank one stars .
Unit 22. How to Solve Conflict in the Office
Wife Whats going on, dear? Are you having problems at work? Is it because of your boss? Is
it hard to deal with a female boss?

Hubby No, not really. Its not really a big deal whether the boss is male or female. Its just that
Im having conflicts with my boss these days.

Wife Do you want to talk about it?

Hubby I know shes really a smart woman, but sometimes Im having problems dealing with
her mood swings. Sometimes shes very strict, and sometimes shes very lenient. There are
times when it is just hard to please her. She thinks our work is not good enough. She keeps
on asking us to change our designs, but then she will ask us to submit the new design
immediately. Those are not realistic because it takes us at least two days to finish a design.
When we submit the new design, she will get upset saying we work too slowly. Some of my
team members are fed up with her, and they want to resign because of her attitude.

Wife Oh, thats too bad. Have you tried talking to her? Maybe she needs to know that her
attitude is affecting the motivation of people in your office; maybe she can change.

Discussion
1. What is the problem the husband has with his female boss?

Teachers School
2. According to him, why is it so hard to please her regarding their work?
3. What advice did his wife give him about the situation?
4. Do you also have mood swings sometimes?

Learning Material
5. How can we achieve healthy and productive office relationships?
6. Who is the most difficult person you have worked with ?
7. Who do you prefer to work with : A male or a female boss? Why is that?

1. Its not a big deal : . . . Its not

a big deal. a big deal () .
2. mood swings : swings .
mood swings () .