BIDDERS EXPLANATION

1. Process for maintaining Harmonius Workforce Relations

Start

Policy Creation on Workplace

Relations and Harmony

Establish Processes &

Activities supporting the
Policy

Craft Procedures / Rules /

Regulations & develop
Documents

Implementation methods

Audit Policy Effectiveness

Review implementation
Methods

End

2. Statement of Policy

For example: Create and maintain effective employee interaction and harmony
at workplace
in order to promote a productive environment.

3. Processes / Activities supporting the Policy

 a. Management Emphasis and Support for Harmonius Workplace Relations
b. Identify elements supporting Harmonius Workplace Relations
c. Provision of necessary Resource Support for all employee interaction
activities
d. Establishing Diversity Champion Committee
e. Development Procedures/ Rules and Regulations
f. Implementation methods
g. Periodic audit on policy effectiveness
h. Review Implementation

4. Procedures/Rules/Regulations supporting the above shall include:

a. Workplace code of ethics

b. Effective Communication initiatives for various processes/activities

b. Behavioural rules and guidelines based upon cultural diversity

b. Workplace disciplinary procedures

c. Grievance handling procedures

5. Implementation methods

a. Orientation & Training exposure lessons on diverse culture to develop

mutual respect.

b. Informal/ formal meeting with Diversity Champion Committee to solicit

regular feedbacks and discuss activities promoting positive working
relationships.

c. Monitoring employees team/group relationship to appraise the

effectiveness of the program.

d. Participative approach supervisors and leaders to play a neutral role in

promoting the program objectives.

e. Recreational activities To promote team/group cohesion and foster better

working relationship

f. Workplace activities organize formal and informal activities to facilitate

interaction between employees of different profiles.

g. Buddy system assign incumbents to new employees to facilitate the

settling-in process.

h Employee networks set up employee groups and/or mentorship programs to

provide a support system for employees to seek help or advice.

i. Intervention mechanism - Prompt addressing of disciplinary and grievance

matters.

6. Audit Policy Effectiveness

7. Review Implementation methods for effectiveness (if necessary).