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1
ftp://ftp.ibge.gov.br/Censos/Censo_Demografico_2010/Resultados_do_Universo/tabelas_pdf/tab1.pdf,
acessado em 08 de dezembro de 2012.

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2
https://play.google.com/store/apps/details?id=br.edu.ufcg.dsc

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Figura 1. Arquitetura do Buso

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A princpio, o Buso foi submetido avaliao de 15 pessoas, que utilizam
diversos tipos de smartphones operados com o sistema Android na verso 2.2 ou
superior, sendo 80% deles do sexo masculino e todos na faixa etria entre 18 e 29 anos.
Ao serem questionados sobre h quanto tempo eles utilizam o transporte coletivo na
cidade de Campina Grande e seu grau de satisfao quanto ao mesmo, observou-se que
mesmo os usurios que utilizam o transporte coletivo h menos do que 06 (seis) meses,
j esto pouco satisfeitos com o sistema, opinio que vai sendo mantida e intensificada
com o tempo de utilizao do transporte coletivo. Entretanto, os usurios que utilizam o
transporte coletivo h mais que cinco anos, j no demonstram nenhum tipo de
satisfao com a infraestrutura de transporte coletivo. Na Tabela 2, so apresentados
mais detalhes sobre o grau de satisfao dos usurios.
Tabela 2. Tempo de Utilizao vs Grau de Satisfao

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Ao serem questionados com relao preciso (engloba a eficincia da pesquisa,


a exibio no mapa e o tempo estimado para o prximo nibus) que o
sistema Buso apresenta, os resultados foram satisfatrios, uma vez que os nibus no
dispem de GPS para informar, com exatido, a atual localidade do mesmo. Esse
resultado corrobora com a frmula desenvolvida (equao 1) para calcular o tempo
aproximado para a prxima parada. Na figura 7 so apresentados os dados relacionados
preciso do Buso.
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Schein, A. L., "Sistema de Informao ao Usurio como estratgia de fidelizao e


atrao". 148f. Dissertao - Departamento de Engenharia de Produo,
Universidade Federal do Rio Grande do Sul, Porto Alegre-RS, 2003!

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