Beruflich Dokumente
Kultur Dokumente
1 INTRODUCTION
Facilitator a person trained in group dynamics who assist the leader and the team
in achieving its objectives by coaching them in team skills and problem-solving tools,
and assisting in data-collection activities.
Process observer a member of the team appointed on a rotating basis to observe
the process and progress of the meeting
Student of team behavior have observed that most teams go through five stages of
development.
1. Orientation (forming): The members are new to the team. They are probably both
anxious and excited, yet unclear about what is expected of them and the task they are to
accomplish. This is a period of tentative interactions and polite discourse, as team members
undergo orientation and acquire and exchange information.
3. Resolution (norming): The dissatisfaction abates when team members establish group
norms, either spoken or unspoken, to guide the process, resolve conflicts, and focus on
common goals. The norms are given by rules of procedure and the establishment of
comfortable roles and relationships among team members. The arrival of the resolution
stage is characterized by greater consensus seeking and stronger commitment to help and
support each other.
4. Production (performing): This is the stage of team development we have worked for.
The team is working cooperatively with few disruptions. People are excited and have pride in
their accomplishments, and team activities are fun. There is high orientation toward the
task, and demonstrable performance and productivity.
5. Termination (Adjourning): When the task is completed, the team prepares to disband.
This is the time for joint reflection on how well the team accomplished its task, and the
reflection on the functioning of the team.
Psychosociological Conditions
Safety.
Inclusion.
Appropriate level of interdependence
Cohesiveness.
Trust.
Conflict Resolution.
Influence.
Accomplishment.
Many strategies for problem solving have been proposed. The one that have been used and
found effective is a simple three-phase process.
Problem definition
Cause finding
Solution finding and implementation
This table lists the tools which are most applicable in each phase of the problem-solving
process.
Problem-solving tools
Problem definition Cause finding Solution planning and
Brainstorming Gathering data implementation
Affinity diagram Interviews Brainstorming
Nominal group Focus groups How-how diagram
technique Surveys Concept selection
Analyzing Data method
Check sheet Force field analysis
Histogram Implementation plan
Search for root causes
Cause-and-effect
diagram
Why-why diagram
Interrelationship digraph
Problem Definition
An alternative form of brainstorming, called brainwriting, is sometimes used when the topic
is so controversial or emotionally charged that people will not speak out freely on a group.
Affinity diagram. The affinity diagram identifies the inherent similarity between items. It is
used to organize ideas, facts, and opinions into natural groupings.
As the team becomes more comfortable with the organization, create a header card that
broadly describes the content of the group. This often shows that an idea has been put in
the incorrect group. This is a time when discussion is allowed, and people may be called
upon to defend their idea or where it is placed. When we do this for the brainstorming
exercise, we get:
Time constraints
Faculty issues
Lack of interest
Lack of information
Nominal group technique (NGT). The NGT is a method of group idea generation and
decision making. The use of the term nominal in this method comes from the fact that it
often starts out with nominal, i.e., silent and independent idea generation, group activity and
independent evaluation by each team member.
Cause Finding
Pareto Chart. The results of the survey are best displayed by a Pareto chart. This is a bar
chart used to prioritize causes or issues, in which the cause with the highest frequency of
occurrence is placed at the left, followed by the cause with the next frequency of
occurrence, and so on.
It is based on Pareto principle, which states that a few causes account for most of the
problems, while many other causes are relatively unimportant. This often stated as the
80/20 rule, that roughly 80 percent of the problem is caused by only 20 percent of the
cause.
A Pareto chart is a way of analysing the data that identifies the vital few in contrast to the
trivial many.
Why-why diagram. To delve deeper into root causes, we turn to the why-why diagram. This
is a tree diagram, which starts with the basic problem and asks Why does this problem
exist? in order to develop a tree with a few main branches and several smaller branches.
The team continues to grow the tree by repeatedly asking why until the patterns begin to
show up. Root causes are identified by causes that begin to repeat themselves on several
branches of the why-why tree.
Interrelationship diagraph. This is a tool that explores the cause-and-effect relationships
among issues and identifies the root causes. The major causes identified by the cause-and-
effect diagram are laid out in a large circular pattern. The cause and influence relationships
are identified by the team between each cause or factor in turn.
How-how diagram. A technique that is useful for exposing gaps in the causal chain of
action is the how-how diagram. The how-how diagram is a tree diagram and it starts with a
proposed solution and asks the question How do we do that? The how-how diagram is best
used after brainstorming has generated a set of solutions and an evaluation method has
narrowed them to a small set.
Force field analysis. It is a technique that identifies those forces that both help (drive) and
hinder (restrain) the implementation of the solution of a problem. In effect, it is a chart of the
pros and cons of a solution, and as such, it helps in developing strategies for implementation
of the solution.
Implementation plan. The problem-solving process should end with the development of
specific actions to implement the solution. In doing this, think hard about maximizing the
driving force and minimizing the restraining forces.
Plan-do-check-act (PDCA). The idea behind PDCA is that once a solution is arrived at we
try it out in a small way to see how it works. This is the do stage. Everything that preceded it
in problem solving is the plan stage. In the do stage we collect data to compare with the pre-
existing situation. In the check stage we compare the results with the new solution with the
old conditions (baseline date) to determine whether the change has produced the intended
improvement. If, indeed, the change is positive, then we act to standardize the change in
appropriate policies and procedures. If the change is not positive or if it is not as great as we
need, then we return to the plan stage. The PDCA cycle is a continuous process.
Planning consists of identifying the key activities in a project and ordering them in
the sequence in which they should be performed.
Scheduling consists of putting the plan into the time frame of the calendar.
The major decisions that are made over the life cycle of a project fall into four areas:
Performance
Time
Cost
Risk
Slack- the time by which an activity can exceed its estimated duration before failure to
complete the activity becomes critical
3.9.2 Critical-Path Method
GROUP 4
Figure 4.1. Steps in design process, showing early placement of the gathering
information step.
The Library
o English language technical dictionaries usually give very detailed definitions and
often very well illustrated. Some useful references are:
o Encyclopedias give a broad overview about a subject.
4.4.2 Handbooks
o Handbooks are compendia of useful technical data. It also provides ample technical
description of theory and its application, so they are good refreshers of material once
studied in greater detail.
4.4.3 Textbooks and Monographs
o Textbooks are manual instructions in any branch of study while monographs are
detailed written studies of a single specialized subject or an aspect of it.
o If you want to find out what books are available in a particular field consult Books in
Print, available in nearly every library or use an Internet book selling service such as
amazon.com
4.4.5 Translations
o A translator typically can complete 5 pages a day and can be increased of about 15
pages using a machine translator.
The Government Printing Office (GPO) is the federal agency with the responsibility for
reproducing and distributing federal documents.
National Technical Information Service (NTIS), a self-supporting agency through sale
of information, is the nations central clearinghouse for U.S and foreign technical
reports, federal databases and software.
In the Philippines, gov.ph is considered to be the official gazette of the Philippines
available online.
2. PATENTS
The congress shall have the power to promote progress in science and the useful
arts by securing for limited times to inventors the exclusive right to their
discoveries.
(Article 1, Section 8 of the Constitution of the United States)
-protection begins on the date of the grant of the patent and ends 20 years after the
fillung date of the application (since 1995)
Types of Patents
Utility Patents
-issued for a new useful machine, process, article of manufacture, or
composition of matter
Design Patents
-issued for new ornamental designs
Plant Patents
-granted on new varieties of plants
TECHNOLOGY LICENSING
The right to exclusive use of technology that is granted by a patent may be
transferred to another party through licensing agreement.
License can be of: exclusive license or non-exclusive license
2. Interference Engine
- contains the control mechanisms for the expert system
Search Strategy
Explanation Tracing provided to retrace the chain of
production rules that led to the development of the
system
GROUP 5
SOURCES OF IDEAS
Literature
The trade literature, and indeed trade shows, are the best sources of
information about current products beyond the product team and current customers.
Experts
Experts are those with particular knowledge of the products that you want to
make. Those retired from your organization or from a competitor may especially
helpful.
Private Inventors
Private inventors can be an important resource, especially for innovations that
go beyond the boundaries of your current thinking.
Consultants
Consultants are the most difficult group to characterize because they are so
diverse. Those who supply special services like schemes for product
development or innovation encouragement, seek to catalyze ideas from
organizations employees rather than produce ideas of their own.
Chemical Methods
Natural product screening takes advantage of the rich variety of active chemical
species present in nature.
Random molecular assembly - molecular fragments are reacted in plasma to see if
the resulting tar contains species which are, for example, pharmacologically active.
Combinatorial chemistry uses robotics to provide a first pass at screening
thousands, even millions, of compounds which may have the desired product
properties.
Three ways in which natural products may be used to produce active chemical species:
Substitute brute force of free radical filled plasma for any chemical insight
Chemical ideas found randomly
Not thinking about chemical mechanism at all stick to chemical fragments together
Combinatorial Chemistry
Identify possible active ingredients or molecular fragments and test all of them in all
possible combination
Particularly to biochemical problems
Effective for catalyst screening
Can identify active polypeptides and DNA sequences
Significant role in positive and negative synergies in drug cocktail
Sorting Ideas
Each heading is like the top of the table, covering everything under it
The subheadings are like the tables legs
Four legs is the best number for a table
Factors:
GROUP 6
INTRODUCTION
o Feasibility Design View usually held to determine whether the resources should
be committed to develop the design further.
o Embodiment Design the next stage of the design process. It is the stage where
the design concept is invested with physical form, where we put meat on the
bones.
o The term embodiment design comes from Pahl and Beitz and has been adopted by
most European and British writers about design.
o The design process was divided into 3 phases conceptual design, preliminary
(embodiment) design, and detail design.
o Embodiment design is also termed as analytical design because it is the design
phase where most of the detailed analysis and calculations occurs.
o Product Design a broad phase of conceptual design
o Configuration Design the selection of standard modules like pumps, or the design
of special-purpose parts, like short, stubby box beam.
o Parametric Design the determination of the exact values, dimensions, or
tolerances for the critical design parameters.
o Parallel Design the key to shortening the product development cycle time
o Routine Design in this design, the attributes that define the design and the
strategies and methods for attaining them are well known
o Innovative Design in this design, not all attributes that of the design may be
known beforehand, but the knowledge base for creating the design is known
o Creative Design neither the attributes of the design nor the strategies for
achieving them are known ahead of time.
PRODUCT ARCHITECTURE
CONFIGURATION DESIGN
-the emphasis was on starting with the product architecture and then working out the
best form for each component. Qualitative reasoning about physical principles and
manufacturing processes played a major role.
PARAMETRIC DESIGN
- the attributes of parts identified in configuration design become the design
variables for parametric design. Design variable is an attribute of a part whose
value is under the control of the designer.
-Objective: setting the values for the design variables that will produce the best
possible design considering both performance and manufacturability.
Robustness
- means achieving excellent performance under the wide range of conditions that will
be found in service. All products function reasonably well under ideal (laboratory)
conditions, but robust designs continue to function well when the conditions to which
they are exposed are from ideal.
Three ways to improve the robustness of a design:
Improve the design concept that controls the function to be fixed.
Change the value of a critical parameter to an obvious feasible limit
Carry out a systematic optimization of the design variables
Computer-based optimization methods
-can be useful when the design variables are all numerical and continuous functions.
-For the more general case, statistically designed experiments, especially the
Taguchi approach, have met with increasing usage and success.
2. Parameter design
-Statistical methods are used to set nominal values of design variables that minimize
variability from uncontrollable variables in the environment.
3. Tolerance design
-Further statistical methods are used to set the widest possible tolerances on the
design variables without increasing variability.
6.4.4 TOLERANCES
A small tolerance results in greater ease of interchangeability of parts and less play
or chance for vibrations in moving parts. However, this is achieved at an increased cost of
manufacture.
Dimensions -are used to specify size and location of features in a part.
Tolerance -is the acceptable variation to the ideal or nominal dimension.
Clearance or allowance - is the minimum space between mating parts.
o BEST PRACTICES
It is much more difficult to give a prescribed set of methods for embodiment design
than for conceptual design, because of the variety of issues that enter into the development
of the configuration and performance of components.
General objective of the embodiment phase of design :
fulfillment of the required technical function, at a cost that is economically feasible,
and in a way that ensures safety to the user and to the environment.
Basic guidelines for embodiment design (According to Pahl and Beitz)
3. Clarity of function -pertains to an unambiguous relationship between the various
functions and the appropriate inputs and outputs of energy, material, and
information flow.
4. Simplicity -refers to a design that is not complex and is easily understood and
readily produced.
5. Safety -should be guaranteed by direct design, not by secondary methods such as
guards or warning labels.
Two important aspects of design that have been identified by French are :
Matching- refers to creating the proper interface between the separate components
so that they can perform as an optimized system.
Disposition- is concerned with parceling out some constrained attribute, often
space, between a number of functions in the best way.
FORCE TRANSMISSION
4. In mechanical systems the function of many components is to transmit forces and
moments between two points. In general, the force should be accommodated in
such a way as to produce a uniformly distributed stress on the cross section.
5. You should be aware that stiffness (resistance to deflection) more than stress
determines the size of most components. Lack of rigidity or stiffness can cause
interference between mating parts, produce misalignment of parts, and lead to
undesirable wear.
To achieve maximum stiffness, use the shortest and most direct force-transmission path
possible. Avoid bending stresses by favoring geometries that result in symmetrical loading.
Self-help
-concerns the improvement of a function by the way in which the components
interact with each other.
Self-reinforcing element -required effect increases with increasing need for the
effect Self-protecting element- designed to survive in the event of an overload
Stability
-concerned with whether the system will recover appropriately from a disturbance to
the system
Industrial Design
-also called Product Design
-concerned with the visual appearance of the product and the way it interfaces with
the customer
-dealt chiefly with the function of the design
-deals chiefly with the aspects of a product that relate to the user
Aesthetics
-deal with the interaction of the product with the human senses-how it looks, feels,
smells, or sounds
Ergonomics or Stability
-this activity deals with the user interactions with the product and making use that it
is easy to use and maintain
INDUSTRIAL DESIGNERS
o work from the outside in. They start with a concept of a complete product as it would
be used by a customer and work back into the details needed to make the concept
work.
o often work in independent consulting firms, although large companies may have their
own in-house staff.
VISUAL AESTHETICS
-can be considered as a hierarchy of human responses to visual stimuli.
-Aesthetics relate to our emotions. Since aesthetic emotions are spontaneous and
develop beneath our level of consciousness, they satisfy one of our basic human
needs.
BOTTOM LEVEL- order of visual forms, their simplicity and clarity. These values are
related to our need to recognize and understand objects
Visual perception
-is enhanced by the repetition of visual elements related by the similarity of the
shape, position, color (rhythm).
- Another visual characteristic to enhance perception is homogeneity, or the
standardization of shapes.
Human factors is the study of the interactions between people and the products and
systems they use and the environments in which they work and live. This field also is
described by the terms human factors engineering and ergonomics.
2. Simplify tasks
Controls are the parts of the product such as knobs, levers, buttons, and slides that
change the operational mode.
3. Use mapping Make the control reflect, or map, the operation of the mechanism.
The goal should be to make the operation clear enough that it is not necessary to
refer to nameplates, stickers, or the operation manual.
4. Utilize constraints to prevent incorrect action Do not depend on the user
always doing the correct thing. Controls should be designed so than an incorrect
movement or sequence is not possible.
5. Provide feedback The product must provide the user with a clear, immediate
response to any actions taken. This feedback can be provided by a light, a sound,
or displayed information.
6. Provide good displays The sensing characteristic of the human involves such
physiology factors as the visual, tactile and auditory senses. Most human-machine
interfaces require that the human sense the state of the system and then control it
based on the information received.
7. Make controls easy to handle Shape knobs and handles controls differently so
they are distinguishable by look and by touch. Organize and group them to avoid
complexity.
8. Anticipate human errors Human errors are unavoidable. The designer
must anticipate possible errors to minimize them.
9. Avoid awkward and extreme motions for the user of the product Design
the product so that twisting or lengthy arm movements, bending and movements
of spine are not required, particularly if these motions will be repetitive.
10. Standardize It pays to standardize on the arrangement and operation of
controls because it increases the user knowledge.
6.7.2 Design for Serviceability
Serviceability is concerned with the ease with which maintenance can be performed on a
product. Many products require some form of maintenance or service to keep them
functioning properly.
Preventive Maintenance is the service that must take place after some
failure or decline in function has occurred.
Breakdown Maintenance is the service that must take place after some
failure or decline in function has occurred.
Testability is concerned with the ease with which faults can be isolated in defective
components and subassemblies.
Protection of the Earths environment is high on the value scale of most citizens of the
worlds developed countries. A large proportion of our environmental problems are linked
to the selection and use of particular technologies without previous adequate regard for
the environmental consequences.
Design for durability Durability is the amount of one gets from a product
before it breaks down and replacement is preferable to repair.
Design for reliability Reliability is the ability of a product to neither malfunction
nor fail within a specified time period.
Create an adaptable design A modular design allows for continuous
improvement of the various functions.
Repair Feasibility of replacing nonfunctioning components to attain
specified performance.
Remanufacture Worn parts are restored to like-new condition to attain
specified performance.
Reuse Find additional use for the product or its components after the product
has been retired from its original service.
Recyclability Reprocessing of the product to recover some or all of the materials
from which it is made.
Disposability All materials that are not recycled can be legally and safely disposed
of.
The accepted way of assessing the effects that products and processes have on
the environment is with life-assessment. Life-cycle assessment proceeds in three
stages:
Inventory analysis The flows of energy and materials to and from the product
during its life are determined quantitatively.
Impact analysis Consideration of all potential environmental consequences of
the flows cataloged above.
Improvements analysis Results of the above two steps are translated into
specific action that reduce the impact of the product or the process on the
environment.
6.8.1 Design for Environment
We can divide DFE practices into two broad categories: those involving material recycling
and remanufacture, and those avoiding the use of or production of hazardous substances.
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