Madolyn Duncan

(252) 360-0739 madolyn.duncan97@gmail.com Rexburg, ID

EDUCATION

Bachelor of Arts in English Graduation: April 2018

Brigham Young University Idaho Rexburg, ID
Related Courses: Advanced Writing and Critical Thinking, Introduction to Literature, and Childrens Literature
BYU-Idaho Student Support Visit Day Ambassadors Council
Managed assigning and oversaw the completion of itineraries for accepted-student tours
Created itineraries and conducted tours for accepted students
Trained 20+ students on tour-guide etiquette and itinerary creation

WORK EXPERIENCE

Early Morning Custodial Staff

Brigham Young UniversityIdaho David O. McKay Library November 2016-Present
Cleaned and performed maintenance work in the library on BYU-Idahos campus
Gained discipline and a stronger sense of responsibility due to the early hours of 4-7AM
Cashier June 2015-September 2015
Carolina Cheese Company Wilson, NC
Gained speed and the ability to work under pressure skills from taking orders and payments
Achieved customer satisfaction on a number of instances when dealing with unhappy customers
Customer Service Representative December 2014-August 2015
Dominos Pizza Wilson, NC
Trained an employee in cleaning and other daily duties of a Customer Service Representative
Answered phones and took orders, thereby gaining experience with customer service

VOLUNTEER EXPERIENCE

I-Team Leader Approximately 192 hours

Brigham Young University Idaho Rexburg, ID
Conducted tours for a group of 30+ first-semester college freshmen
Devised lessons to assist the same group of students in acclimating to student life at BYU-Idaho
Took charge of the said students and instructed them on the history, heritage, and legacy of BYU-Idaho
Course Developer Heber J. Grant Life Skills Course April 2016-Present
Brigham Young University Idaho Rexburg, ID
Created two lesson plans and assisted in the creation of four other plans for a college course will be required for
all first-semester freshmen
Gained skills in the area of teamwork by collaborating with five other students in the creation of these lesson
plans
Worked under the order of the President of BYU-Idaho, Clarke G. Gilbert
Peer Facilitator - Heber J. Grant Life Skills Course September 2016-Present
Brigham Young University Idaho Rexburg, ID
Teaching a classroom of twenty-two freshmen, BYU-Idaho students twice a week for a semester
Instructing said students in areas of life skills, discipleship, academics, career preparation, and leadership
Gained skills in the area of leadership and teaching, along with many rewarding experience.