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Attachment Theory
Attachment theory (Bowlby, 1969) could make an important contribution
to supervision by illuminating relationship functioning that could be
used to design interventions. The theorys relevance for supervision is
illustrated by Ladany, Friedlander, and Nelson (2005). These authors
noted that the supervisory alliance is essential to supervision effective-
ness and identified two important aspects of this relationship: (a) the
quality of the emotional bond and (b) the supervisors awareness of
and sensitivity to the supervisees vulnerability and need for support
and reassurance (Ladany et al., 2005, p. 13). In addition, consistent
with research indicating that supervisory support and direction are
important to the supervisee (Rabinowitz, Heppner, & Roehlke, 1986),
M. Carole Pistole and Jenelle C. Fitch, both at the Department of Educational Studies,
Purdue University. Correspondence concerning this article should be addressed to
M. Carole Pistole, Department of Educational Studies, College of Education, Purdue
University, 100 N. University Street, Beering Hall of Liberal Arts and Education, West
Lafayette, IN 47907-2098 (e-mail: pistole@purdue.edu).
Critical Incidents
Skovholt and McCarthy (1988b) used the critical incident method
to present counselor critical incident experience. In an issue of the
Journal of Counseling and Development, 58 counselors each described
a critical incident that had a profound effect (Skovholt & McCarthy,
1988a, p. 70) on the self. These incidents portray lived experiences
(p. 69) and illustrate key counselor education experiences that typi-
cally were perceived by the counselors as essential to a developmental
turning point.
We refer to the critical incident as a lived experience that occurs in a
program-sanctioned practice setting. The critical incident constitutes
a synchronistic event (Roehlke, 1988, p. 134) that links and unlocks
meaningful, noncausal connections. In focusing on this experience, we
assume that critical incidents vary in emotional intensity (e.g., some
are draining and exhausting; Ellis, 1988) and duration. With respect
to duration, some critical incidents are episodic, such as when insight
is achieved in a counseling session (Heitzmann, 1988), and some
are continuous, such as when the experience continues over weeks
(Ellis, 1988; Haferkamp, 1988). Perhaps because of challenging the
self, critical incidents may strain the supervisees coping skills (Ellis,
1988); however, they also contribute to affective learning (Roehlke,
1988) and catalyze change (e.g., a theoretical awakening; Cobb, 1988).
The supervisee emerges from the experience in a transformed, more
sophisticated developmental position (Morrissette, 1996; Wetchler
& Vaughn, 1991). Indeed, the critical incident experience seems to
parallel the types of challenges to growth that confront our clients
(Skovholt & McCarthy, 1988a, p. 69). Each idiosyncratic, possibly
painful encounter provides a teachable moment (Furr & Carroll, 2003).
An Attachment Perspective:
Supervision of Critical Incident Experience
Although they have multiple attachments (e.g., a romantic partner,
a parent), adults typically prefer one particular caregiver when their
attachment systems are activated. The preferred caregiver, who is
perceived as stronger and wiser (Bowlby, 1988), may be domain spe-
cific (Marvin & Britner, 1999). For a supervisee, the supervisor may
be the preferred caregiver when stresses or anxieties are related to
counseling sessions and training experiences.
The critical incident experience activates the supervisees attach-
ment system because of the experiences novelty (Bowlby, 1969) and
the challenge that is associated with emotions, such as being drained,
exhausted (Ellis, 1988), pressured, or defensive (Haferkamp, 1988).
The supervisee exhibits attachment behavior reflected in seeking
proximity to and care from the supervisor. For example, the super-
visee may contact the supervisor between scheduled supervision
sessions. Effective counseling and learning (i.e., exploratory system
behavior) by the supervisee are inhibited until attachment security is
restored. The supervisor provides the caregiving safe haven function
that deactivates the supervisees attachment system. In functioning
from the caregiving bond, the supervisor is motivated to respond to
the supervisees attachment behavior by being accessible and provid-
ing proximity and a safe haven (e.g., reassurance that protects the
supervisee from being overwhelmed by anxiety, fatigue, and doubt).
When the supervisee is calmed and his or her attachment system is
deactivated, security is restored. The supervisee then could return to
exploratory system behavior (e.g., learning), and the supervisor could
shift to the caregiving secure base function (e.g., guiding learning
and development).
From a supervision perspective, the supervisors ability to recognize
the attachment system activation that occurs with a critical inci-
dent experience is crucial. The critical incident could lead to intense
emotion and an internal struggle with inadequacycompetence,
dependenceautonomy, or helplessnesspower (Cormier, 1988). The
supervisee, who is still relatively inexperienced, may be confused
about the meaning of the experience, may not be able to symbolize
and articulate the internal personalprofessional confusion, may not
realize that client care could be affected, or may not understand how
supervision could be useful. Thus, the supervisee is not likely to say,
Im experiencing a critical incident. Instead, the supervisor needs to
identify cues or signals of attachment system activation and determine
if, why, when, and how to intervene.
As construed from theory and research (e.g., Feeney & Collins, 2004),
the supervisor would need to recognize attachment system activation
in (a) anxiety or another emotion (e.g., anger may signal attachment
concerns; Bowlby, 1988) that seems strong for the supervisee or