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Total Quality Management
Organisational Management
Management of the Organisational Development is
one component of Total Quality Management.
When successfully administered, it can best be
described as profitability and productivity through
people. Is made up of three sets of relationships,
which can be further broken down into elements.
Successful organisational design is achieved by
addressing each of these elements:
Implementation Approaches
The traditional management approach where Total
Quality Management is imposed upon the two-
abovementioned systems more often than not is doomed
to failure. It is not accepted by either organisational or
human resource management and is usually seen as the
managements whim that must be tolerated. It
consumes valuable time and resources needed by the
other systems and rejection begins to occur.