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International TEFL Academy

Have you ever wanted to get paid to live and work in a foreign country?
Would you like to spend a year or two in Tokyo, Shanghai or Buenos Aires?

Do you dream of a life where you walk to work every day along the cobblestone streets of Prague or
Florence, or through the colorful street markets of Bangkok or Saigon?

Do you want the satisfaction of performing a valuable public service and assisting others in achieving
their own life goals, all while traveling the world and experiencing the adventure of a lifetime?

If the answer to any of these questions is yes and you are a fluent English speaker, then teaching
English abroad could be for you!

As English takes hold as the international tongue of commerce and culture, hundreds of millions across the
globe are engaging in English language classes each year, creating an unprecedented demand for trained
instructors from Seoul and Shanghai to Milan and Santiago. While young people and other workers in the U.S. and
elsewhere confront the most challenging job market in generations, teaching English as a foreign language
(TEFL) provides not only viable and accessible job opportunities, but also once-in-a-lifetime possibilities to
see the world and gain invaluable international work experience.

A globally recognized TEFL/TESOL Certification from International TEFL

Academy can be your ticket to an exciting and rewarding overseas experience by providing
you with qualification to work in thousands of schools and language institutes around the world.
From Asia and Europe to South American and the Middle East, more than 250,000 English
teachers are practicing their craft, providing instruction to nearly 1 billion English learners
across the world. By gaining your TEFL / TESOL Certification through International TEFL
Academy, you will be ready to join them and live your dream of going abroad to teach, travel
and explore!

International TEFL Academy Teach. Travel. Explore.

2 Phone (USA): 773-634-9900
Welcome to
International TEFL
Based in Chicago, Illinois, International TEFL
Academy is employee-owned institution training over
3,500 new teachers a year. We are founded on
the principle that everyone should have
the opportunity to live and work abroad
as a professionally trained English
We offer the most state-of-the-art online course available as well as onsite courses in more than 25 fantastic destinations
around the world, all of which meet or exceed the highest international standards and are recognized by the fields leading
accrediting bodies.

In addition, we provide personal pre-enrollment advice to every student to assist them in achieving their
certification and all of our students and graduates also receive free lifetime job search guidance. Our highly trained
and experienced staff, all of whom have lived, traveled and worked abroad extensively. Each one
of us are dedicated to providing you with the expertise and guidance you need to live your dream of going abroad to
teach, travel and explore.

International TEFL Academy proudly uses curriculum our ITA professors have published and our courses all
meet the requirements set by the British Council (the worlds largest employer of English teachers) for
classwork, student teaching and external accreditation.

Our online course, ITA run onsite courses and those operated in cooperation with our international affiliates and partners,
are all internationally accredited by a variety of leading academic bodies, including the TQUK, College of Teachers,
IATQuO, ACCET, SIT, CELTA and others. As a U.S.-based training school, we are also held to U.S. educational, ethical
and professional standards.


The field of TEFL/TESOL is one of the fastest growing

educational fields in the world, presenting thousands of
excellent professional opportunities in all corners of the globe
to native and fluent English speakers who achieve their
TEFL/TESOL certification.

International TEFL Academy Teach. Travel. Explore.

3 Phone (USA): 773-634-9900
Teach English and See the World!
By earning your TEFL/TESOL
certification from International
TEFL Academy, you will gain a
highly marketable and mobile
professional qualification that will
enable you to work, live and travel in
all corners of the globe. Teaching
opportunities vary widely and chances
are that you can find a position that
suits your own needs and goals. If
you prefer working with younger
learners, you can teach children and

Or, if you seek a corporate

environment, then Business English, which is in extremely high demand across the globe, might be a perfect
avenue for you; while those with a humanitarian inclination can also find rewarding volunteer opportunities on
every continent.

Most standard contracts throughout the world are 12 months; however six -month contracts can be found in
numerous countries and for those looking for even shorter endeavors, summer camps and schools offer a bo unty
of opportunities. Teaching English is also a profession you can undertake on a part -time basis and private
tutoring offers great opportunities to earn additional income, create your own flexible schedule and to work with
students on a personal basis.

The world of English teaching is easily summarized in the following:

1) World demand for English language instruction

2) Demand for English teachers across the globe
3) Where the jobs are
4) How you get jobs abroad and how we can help
5) How do you become trained to Teach English as a Foreign Language (TEFL)
6) Selecting the best TEFL certification class for you

About us: P. 3 Classes Adult students: P. 13 Job search guidance: P. 21

Can I teach abroad: P. 5 Children students: P. 14 Hiring process: P. 22

How big is the job market? P. 6 Schools to teach at: P. 15 Finding jobs & Interviewing: P. 23

Why are there so many jobs? P. 7 Making money teaching: P. 16 TEFL training overview: P. 25

Where can I teach? P. 8 Job responsibilities: P. 17 Certification features: P. 26

Asia teaching jobs: P. 9 Do I need a TEFL Certification? P. 18 Online TEFL class: P. 28

Europe teaching jobs: P. 10 Why choose us for training? P. 19 Onsite locations worldwide: P. 29

Central & S. America jobs: P. 11 Profile of our TEFL student: P. 20 Startup costs: P. 30

Middle East jobs: P. 12 Registration: P. 31

International TEFL Academy Teach. Travel. Explore.

4 Phone (USA): 773-634-9900
Can I teach English Abroad? What can I gain by earning my certification
and teaching English abroad?
All native and
fluent English A rare
speakers, opportunity to
regardless of truly immerse
their academic,
ethnic, or socio- yourself in a
economic foreign culture,
background have where you will be a
an opportunity to valued and integral
share in this member of the local
experience. The common factor bringing our graduates community.
together is the desire to experience new cultures and to
travel the world.
Make a positive
What if I dont speak the local language, can I still and life-changing
teach English in a foreign country? impact on your
students lives by
YES! You will be hired because you are a trained providing them with
English teacher, not because you do or dont speak the an educational
native language of your students. In fact, you want to experience that will
avoid speaking their language in the classroom as enable them to
immersion during an all-English environment is a key succeed in
component to building their English skills. achieving their personal, educational, and
professional goals.
I have no teaching experience or background in
education will I be hired to teach English abroad? The ability to be fully immersed in a new
language on a day by day basis.
YES! 95% of those who earn a TEFL/TESOL
Certification from International TEFL Academy and go Earning potential and a highly marketable
abroad to teach English have no background in skill in economically uncertain times.
education, or a degree in English. You will gain all of
the skills you need to succeed as a professional English The ability to
teacher in your TEFL/TESOL Certification course. adapt to a new
environment and
But I dont have a college degree can I still culture where the
language, religion and
teach English abroad? traditions may be
different from your own.
YES! Certainly having a college degree will avail more
opportunities to you, but even without a four -year Build
college degree, a native English speaker who earns friendships around
their TEFL/TESOL Certification from International TEFL the world.
Academy can still work as an English teacher in
dozens of countries around the world, including Invaluable
Spain, Thailand, Russia, China, and many countries international work
in Latin America and Eastern Europe. experience,
increasingly desired by
Will I be able to teach English abroad even employers in the globalized economy of the
if English is not my first language? 21 century.

YES! While many schools will only hire certified Experience new foods, music and other
teachers from native English-speaking countries, if you cultural interests.
are fluent in both written and conversational English,
demand for English teachers is so high that you too can
find opportunities around the globe, particularly if you
are an E.U. citizen looking to teach in Europe, or if you
wish to teach in your home country.

International TEFL Academy Teach. Travel. Explore.

5 Phone (USA): 773-634-9900
How big is the market for English teachers
around the world?

Take some time to consider
More than 500 million (some estimates approach 1 your motivations for teaching
billion) non-native English speakers take some form of
English class each year, including more than 100 million in Research a variety of destinations
China alone. & weigh the pros and cons.

An estimated 250,000 English speakers work abroad as

Dont be afraid to
English teachers in more than 40,000 schools and language
institutes around the world. consider countries or
regions of the world you
80% of English teachers in non-native English speaking may not have previously
countries particularly in public schools are not native considered or thought about.
English speakers themselves because there are simply not
enough native English speaking teachers to meet the demand. Is it important to make enough
money to save, or do you just
In each major need enough to get by?
European city like
Prague, Madrid and Do you want to live in a country
Milan, approximately with 4 seasons like Korea, Japan
3,000 5,000 English and most European nations, or do
teachers are working you prefer the tropics like Costa
at any given time; Rica, Vietnam or Thailand?
each of these cities
host 30-50 private Do you want to live in a country
language institutes where you can work on your
with each school language skills, such as
typically employing Spanish, Russian or Chinese?
between 5-20 teachers at a time. These numbers are typically
4-5 times larger in major Asian cities like Tokyo and Shanghai. Are you interested in a country
that is off the beaten track
An estimated 15,000 native English speakers work as that remains untouched by mass
English teachers each year in Seoul, Korea alone. tourism?

International TEFL Academy Teach. Travel. Explore.
6 Phone (USA): 773-634-9900
Why are there so many job openings and how do I
know I can get a teaching position?
Well over 100,000 English teaching positions
open worldwide each year!
The key to getting an English teaching job is turnover and
knowing the hiring seasons.

Typical contracts run 6 or 12 months, 50% of teachers decide to

renew at the end of their contract, while or 50% do not these
jobs must be filled!

Job markets for English teachers are cyclical. Think of how

universities turn over 30% of students every year and the army
must replace 20% of its force annually. The English teaching
markets operate on the same principle.

Teachers do not hold their jobs for 5 or 10 years as a

public school teacher in your home town might. Most stay for one
year, possibly two, before moving on to a new adventure in a
new location, or returning home. Ask yourself how long you
want to teach in one location, and the answer will likely be the

Off season Hiring: Jobs do open during the off season as not all schools fill every job and employees do
not always stay for their full term. However, the number of jobs available is substantially less, and you
may find yourself having to work part time at 2 different schools until the star t of a new hiring seasons.

Follow our professional advice regarding hiring seasons and the interview process and you will
find opportunities. Examples: If you search for jobs in Europe during August, you will find empty towns
and closed schools as the entire continent is on a month long holiday. Go in September when language
schools need to replace 50% of their staff and you will find opportunities . Also, dont think you will find a
job during the last weeks of December in South America, as 99% of the population is Christian and on
break. Show up two months later and you will find a vibrant job market .

Hiring seasons and turnover for private

language schools in various regions of the world:
Europe: Central America:
Main: September/ October Main: June/July
Secondary: January Secondary:
Main will be about 50-60%
turnover. Secondary about Main: about 60%
25% turnovers. Secondary
Asia: South America:
Year Round Main: February/March
Secondary: July/August
The population density,
children market, affluence Main: about 60%
and emphasis on turnover. Secondary
education has 40%. (keep in mind their
approximately 10 times the seasons are opposite of
demand as other regions northern hemisphere
International TEFL Academy Teach. Travel. Explore.
7 Phone (USA): 773-634-9900
Where can I Teach English Abroad?
Each year hundreds of Very popular English teaching
thousands of Americans, spots:
Britons, Canadians, New
Zealanders, and Australians, Europe: Spain, Italy, France, Germany,
Czech Republic, Poland, Turkey, Russia,
in addition to thousands of Greece, Slovakia, Hungary, Cyprus.
fluent non-native speakers,
can be found teaching Asia: Japan, South Korea, Taiwan, China,
English in nearly every Vietnam, Malaysia, Thailand, Indonesia,
major city across the globe. Cambodia.

Central and South America: Mexico, Costa

Rica, Peru, Ecuador, Brazil, Argentina,
A native English speaker Nicaragua, Chile.
with a four-year degree and a
TEFL/TESOL Certification from Middle East: Morocco, Egypt, Qatar,
International TEFL Academy can Tunisia, UAE, Kuwait, Saudi Arabia
find opportunities in as
many as 100 countries Even without a four-year degree, a native
around the world from Asia, English speaker with a TEFL/TESOL
Europe and the Middle East to South Certification from International TEFL
and Central America, and North Academy can realistically find exciting
Africa. opportunities in dozens of countries around
the world including Spain, Russia, Cambodia,
China, Brazil and many nations in Latin
America and Eastern Europe.

Please check out our country chart and

read the country profiles on our website
to learn more about teaching in particular

International TEFL Academy Teach. Travel. Explore.

8 Phone (USA): 773-634-9900
Combining an
population, a deep-
rooted commitment
to education and
economic prosperity,
Asia is far-and-away
the largest market on
the globe for English
language instruction.

Nearly half of all English teaching

opportunities can be found here as tens of
thousands of teachers are employed each
year in Japan, China, Taiwan, and South
Korea. In addition, newly ascendant Southeast Asian
Economic Tigers like Thailand, Vietnam, Indonesia and
Malaysia represent some of the fastest growing job
markets on Earth. Steeped in history, deep-rooted
cultures and exquisite natural beauty, Asia also offers
some of the most lucrative opportunities in the world as a
typical native-speaking English teacher with a
TEFL/TESOL Certification from International TEFL
Academy can expect to save 30%-50% of their salary
after expenses.

Some points about teaching English in Asia:

In Korea, English teachers typically save between $10,000
and $15,000 a year after expenses, while in China, Japan and
Taiwan, savings often range from $5,000 to $8,000 annually. You
can also save a substantial amount of your salary in many Southeast
Asian countries like Thailand and Vietnam, which offer alluring
combinations of culture, cuisine, history and natural beauty.

A four-year degree is typically required (though not always in China

or Cambodia), and teachers from native English speaking countries
are strongly preferred.

Most positions in developed Asian countries like Japan, Korea,

Taiwan, and China, are obtained by interviewing in
advance from your home country, so most
teachers have a job lined up before departing for
the region.
Asia offers more opportunities to teach children than any
other region in the world.

International TEFL Academy Teach. Travel. Explore.

9 Phone (USA): 773-634-9900
The English teaching market in Europe has always been
strong, but with the economic and cultural integration brought on by the
emergence of the European
Union, the use of English as
a common language of
culture and commerce has
increased several times
over, and with it, the
demand for certified English

Job markets are also

booming in Central
and Eastern Europe
where countries like the Czech Republic, Poland, Russia, and Hungary (to name
just a few), are still working to reintegrate with the rest of world after decades
behind the Iron Curtain, and have made learning English a top priority for
students, workers and business professionals.

Some points about teaching in Europe:

Many jobs entail 10 to 12 month contracts. September,
October and January are busy hiring periods for most
countries in Europe, with many contracts ending in early July.
January is a secondary season to start employment.

A typical English teacher will make enough to support

himself/herself comfortably, but should not expect to save
substantial sum.

Summer camps in Europe offer great opportunities for those

looking for shorter commitments.

International TEFL Academy Teach. Travel. Explore.

10 Phone (USA): 773-634-9900
Central & South America
From the life-filled depths of the Amazon Rain Forest and
the tropical beaches of Costa Rica to the pulsing streets of
Buenos Aires and the soaring peaks of the Andes, Latin
America offers a mind-boggling combination of spectacular
natural beauty, diverse
cultures and exciting cities.

In addition, a surge in demand for

English language instruction has
made the region one of the most
popular destinations for recently
certified English teachers include San
Costa Rica; Santiago, Chile; Buenos
Aires, Argentina, and the great cities of Brazil
like Rio de Janeiro and Sao Paulo. Living in Latin
America offers opportunities to work on your Spanish (or your Portuguese should
you teach in Brazil), learn the Tango and explore the mystical Inca ruins of
Machu Picchu. While salaries are not as high as they are in Asia or the Middle
East, the low cost of living makes the region attractive from a financial perspective.

Some points about teaching in South & Central America

Those looking to work on their Spanish or Portuguese skills (in
Brazil) may consider setting up a "language exchange" with
a local, whereby you meet at a cafe, bar or some other venue and spend
some time speaking in Spanish and some time speaking in English so that
both of you can improve your language proficiency.

Most hiring in South American countries is conducted in

February/March (primary) and July/August (secondary); in Central America
hiring seasons are in June/July (primary) and January/February (secondary).

It possible to find great teaching opportunities in many South and

Central American countries without a four-year degree (see our country
chart for more details).

Private tutoring opportunities abound & provide a great way to earn extra
money & make local friends.

International TEFL Academy Teach. Travel. Explore.

11 Phone (USA): 773-634-9900
Middle East
Schools in Egypt, Jordan, United Arab
Emirates, Kuwait, Saudi Arabia, and other
Middle Eastern nations all seek certified
English teachers. In many Arab nations, university
classes are taught in English and the regions location at
the crossroads of East and West has made cities like
Dubai major hubs of commerce and leisure where
English is the norm. In wealthy Gulf States in particular,
most positions are offered to experienced teachers with
a degree and/or prior experience in education, in
addition to a TEFL / TESOL certification.

Those who qualify for such positions will enjoy

some of the highest salaries in the field as pay can
range from $ 2,500 - $ 6,000 a month, plus free
housing and flights to and from the teachers home
country. Jobs are somewhat easier to come by for those
with just a four-year degree (or even less) and a
TEFL/TESOL Certification in Egypt, Morocco, Jordan,
and Turkey, where the pay may be less lucrative, but the
cost of living is low and the opportunities for immersion
in one the worlds great regions for culture and history
are innumerable.

The vast majority of positions in the Gulf

Countries (Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, and Oman)
are obtained through interviews in advance.

Teachers should expect to adhere to local

cultural norms, which can vary dramatically from what you
may be used to in the West. Within the region, restrictions on
personal freedoms like style of dress and the right to consume
alcohol can vary widely from country to country, or even from
region to region within a particular country.

The presence of large expatriate

communities, where teachers can socialize with
other westerners makes the transition for
newcomers to the region much smoother.

International TEFL Academy Teach. Travel. Explore.

12 Phone (USA): 773-634-9900
What types of classes will I be teaching & who will my students be?

English students around the globe hail from all backgrounds, ages
and walks of life. Depending on where you teach and which school you work for, you may teach corporate
executives from Fortune 500 corporations, clerks from the local hotel, or university students. Or, you may find yourself
tutoring local housewives or possibly teaching children in public schools. Bear in mind that your International TEFL
Academy certification course will provide you with the skills necessary to teach a broad variety of students.

Adult Students
Adult learners represent the largest
segment of students that most English
teachers work with when they go abroad
to teach English. This is particularly the case in
Europe and Latin America where foreigners do not
typically teach in public schools, where most young
learners conduct their English studies.

Types of business professionals,

corporate executives and
employees some companies will
contract with a local language school to bring
a teacher onsite to provide instruction to
employees; others will send their employees
to a class at the school.

Adult students:

Small business owners who conduct business with

foreign firms in English, or who work extensively with
English-speaking customers.

Those working in tourism and the hospitality


University students looking to study abroad, who

are conducting research in fields dominated by English or
are looking to obtain employment in an English-speaking

IT and the Web- Anybody working in technology or

looking to take full advantage of the Internet.

Entertainment - Those looking to enjoy English-

language movies, books, music, television and other

Most adult English language learners either work or go to school,

so be prepared to teach classes in the late afternoon and
evenings, and possibly on weekends as well. Many adult learners
also seek private lessons, which offer teachers a great
opportunity to earn additional income and work with students on a
more personal level.
International TEFL Academy Teach. Travel. Explore.
13 Phone (USA): 773-634-9900
Teaching English to Children:
Asia is a booming market for those looking to
teach children, as public and private schools are increasingly
seeking native English teachers to provide high quality English
language instruction. In addition, in countries like Korea, many
parents enroll their children in language classes at private
language institutes after school to supplement the instruction
they receive in school.

Should you work with such students in a private

language institute setting, expect to be giving most
of your lessons in the late afternoon and early

In Latin America and Europe where foreigners do not typically teach in public schools where most young learners
conduct their English studies, there are fewer opportunities, however it certainly is possible to work with younger learners.

Many parents will seek private lessons for their children to get a head-start on their English proficiency or to
assist them in passing a college entrance exam in English known as the TOEFL exam. English language summer camps
are another popular venue where language training is provided to younger learners in Europe, Latin America and Asia as

International TEFL Academy Teach. Travel. Explore.

14 Phone (USA): 773-634-9900
What sort of school will I teach in?
Private language schools:
As foreigners are not typically hired to teach children in public
schools in most countries, the majority of opportunities for
TEFL/TESOL graduates will be in private language

These are generally privately owned enterprises specializing in

language training (usually English), and can range in size and
scope from mom-and-pop businesses with a single classroom,
to large multi-national chains of schools operating dozens of
branches in multiple countries. Large cities in Europe, Asia and
Latin America typically host anywhere from 30-100 schools.
Mega cities of Asia such as Tokyo, Seoul, and Shanghai
can boast 3,000 5,000 language schools!

Some will specialize in areas such as business English or

young learners, while others may offer general classes to
students of all levels and abilities. Many classes taught in
such venues focus on conversational English, which many
students find difficult to master and which they need for
professional reasons, but as a teacher you must be prepared to
cover all aspects of the English language.

Schedules vary, but on average you will teach for 25 - 30

hours a week with 12-15 hours of prep work. A common
shift is from 2 9 p.m. with some weekend work to
accommodate students looking to study English after a
standard work or school day. Class sizes vary, but typically
range from 2 15 students.

Public Schools: In many Asian countries, public school systems hire native
English speakers to work in grade schools and junior high schools. Classes
typically run from Monday through Friday, averaging 25 to 30 hours a week of
classroom time, and 12 to 15 hours a week of lesson planning. Expect an
average workday to begin at 8 a.m. and last until 4 p.m.

Private Tutoring Opportunities: Private lessons are in high demand in

most locales around the world and offer great opportunities to earn extra income
and to get to know students on a more personal level than is possible in a
typical classroom setting.

Universities: Experienced TEFL / TESOL teachers with advanced degrees

may find openings at the university level. These positions provide opportunities
to work with advanced students and typically pay higher than positions in private
language institutes or public schools.

Volunteer Positions: Non-governmental organizations, including

charitable organizations and mission-based groups often sponsor TEFL /
TESOL teachers to travel abroad to teach English.

Summer Jobs: Summer camps in Europe and Asia offer four to six week summer teaching jobs in language camps
for school aged children and adolescents. These opportunities are great for those looking for shorter stints overseas as
well as those who enjoy working outdoors with children and teenagers.

International TEFL Academy Teach. Travel. Explore.

15 Phone (USA): 773-634-9900
How much money can I make?
Your income as an English teacher will depend on your position,
qualifications and the country where they teach. Wages are typically,
though not always, paid in local currency. Check out our
country chart and country profiles on our website for more detailed
information for particular countries.

Europe and Latin America - Foreign

English teachers in these regions typically earn
a wage that allows them to live comfortably in an apartment, purchase groceries,
dine out, commute by public transportation and have some extra money to travel and
pursue other interests. In both regions, private lessons are in high demand and provide
excellent opportunities for teachers to earn additional income .

Asia - English teachers typically save between 30%-

50% of their salary, with savings ranging from $ 200-$ 300
a month in a country like Thailand to $ 1,000 or more a
month in Korea after expenses.

Middle East TEFL/TESOL

graduates with extra experience and
qualifications (typically a Masters
degree and some professional
background in education) will enjoy some
of the highest salaries in the field as pay
can range from $ 2,500 - $ 6,000 a month,
plus free housing and flights to and from the
teachers home country. In less developed countries like Egypt, Jordan, Morocco and Turkey,
foreign English teachers typically earn enough to support themselves comfortably, but should
not expect to save much.

Extra Benefits:

Some countries provide national health insurance

and paid vacation time. In other countries employers
provide free accommodation and utilities to help teachers with
living expenses. Another perk could include the
reimbursement of airfare.

Offers vary from one destination/country to another. Working with

an International TEFL Academy advisor can assist you with
researching your job choices in advance to make an educated
decision. It is of paramount importance to consider the cost of
living in the country where you seek to work.

International TEFL Academy Teach. Travel. Explore.

16 Phone (USA): 773-634-9900
What will my job entail and what What will be expected of me as an English
will my responsibilities be? teacher overseas?
Remember your foreign language teacher in Full mastery of the English language, including
high school? Your job as an English teacher all aspects of reading, writing, grammar and
will be very similar as you will be expected to pronunciation, and ability to teach and explain these
instruct your students in all aspects of the details to your students.
English language from reading, writing,
listening and speaking to grammar and
Expertise in
A large part of your job, particularly in management. In most
private language schools,
the area of conversational English will be class sizes range from 2
to open the eyes and ears of your 12 students, while in
students to the English language as it is public schools, classes can
actually used by native speakers, as opposed to the range from 10 to 40
more theoretical version of English they have students.
probably been learning in school.
knowledge and understanding of major
For many, they need
teaching methodologies and approaches used
to learn English so
throughout the field of
that they can
converse with
schools will inquire
business partners,
about your
clients and
knowledge of
customers, and this
these subjects
means they need to
when you
be exposed to spoken
interview and you
English at its natural
will be expected to
speed. You will also
implement their
be expected in many
curriculum using
cases to provide an
their preferred
introduction to the
culture of native
English speaking
countries like the U.S. and the U.K. The ability to accurately monitor and assess
the proficiency and progress of your students.
An ability to provide instruction to
students of all backgrounds and levels of

The ability to design lesson plans, exams,

in-class exercises, and homework

The skills to address the individual learning needs of

all students (visual, auditoria, kinesthetic).

A typical commitment of 25 - 30 hours a week in the

classroom with 12-15 hours of prep work.

International TEFL Academy Teach. Travel. Explore.

17 Phone (USA): 773-634-9900
I am a native English speaker do I need to get certified?
(The answers are as clear as black and white)

YES! While your abilities to converse in English as a native speaker are critical to your ability to get hired as an English
teacher, earning your certification is more important than ever, not only to gain a certification that many schools require as
a matter of course, but also to succeed in providing your students with a quality educational
experience that will enable them to reach their own goals and aspirations. Consider the following points:

Examine the job description and Reputable schools, both public and private,
ask yourself the following without throughout the world will not even consider
proper training will I have the skills to teach you as a teaching candidate if you have not earned an
English to beginning, intermediate and internationally accredited TEFL/TESOL Certification.
advanced students?
While interviewing for positions, you will be
Will I know how to design lesson asked to display a strong grasp of basic
plans, exams and classroom exercises that teaching skills like lesson planning, curriculum
will actually enable my students achieve their development, and teaching methodology, that can only
goal of learning the English language? be gained through taking a quality TEFL/TESOL
Certification course.
Will I be able to manage a class of
10 30 students? In this age of tightening job markets, you
must give yourself every advantage and
Will I be able to explain the ins and without your TEFL/TESOL certification, you will certainly
outs of English grammar, or even have put yourself at a distinct disadvantage in terms of jobs
the ability to diagram a sentence to help my that will be available to you, your level of pay and
students understand English syntax? benefits, and even your ability to get your visa

I am already a certified teacher do I still need to get my

TEFL/TESOL Certification?
Unless you are a certified ESL teacher, or
you have an actual university degree in
TESOL, you should definitely get your
TEFL/TESOL Certification.
Certainly any professional or academic background in
teaching and education will give you a huge leg-up in job
markets around the world. However just as teachers in the
U.S. cannot typically teach ESL without a state-recognized
ESL certification, most schools abroad will still want to see
proof that you have received professional training
specifically in the field of teaching English as a foreign
language, which like all fields, requires a specific set of skills
and knowledge.

In addition, the job search guidance you receive with your

training from International TEFL Academy will make all the
difference in your ability to navigate international job markets
and avail yourself to the sorts of job opportunities that will
meet your professional and personal needs.

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18 Phone (USA): 773-634-9900
Why should I get certified through
International TEFL Academy?

Trained American Staff:

Comprehensive pre-enrollment
First and foremost, we are committed to providing
all potential students accurate expectations of the
world job market, hiring customs, and realistic
expectations of living abroad as an English
teacher. All members of our staff have been in
your shoes, have lived and worked around the
world and are trained to anticipate your needs.

Job search guidance and personal customer service for all students and graduates -
Lifetime job search guidance, provided by experienced advisors who have lived and/or taught abroad. We are one
of the largest TEFL schools in the world with over 3,500 new graduates each year, we know the English teaching
job market and so will you.

American owned company and management -

A company that lives by the principles of doing the right thing and leads our students with integrity at all times.
Each employee puts their personal and professional reputation behind our school and services. Read our
company vision statement to learn about our values as a company.

Internationally accredited and recognized certification courses Our training courses, both
online and onsite meet and exceed the rigorous standards set by the most prestigious accrediting bodies in the
field of TEFL and TESOL and will qualify you to teach in thousands of schools and language institutes around the
world. Your TEFL / TESOL course must encompass at least 100 hours of academic work and have a
minimum of 6 hours of practicum (live practice teaching).

Modern and Practical Curriculum - Designed by the professors of International TEFL Academy, ITAs
certification courses will provide the comprehensive skill sets required to succeed as a professional English
teacher and incorporate a live practicum with ESL students to provide all students with hands-on
experience in a live teaching environment.

Highly Qualified and Experienced Instructors - All International TEFL Academy instructors, for
both online and onsite courses, are highly qualified and experienced and very often hold a Masters or a PhD in
TESOL or a related field.

International locations worldwide International TEFL Academy offers

partnerships with some of the most respected international schools and institutes, as well as
onsite course locations in over 25 countries spanning the globe. We are not limited to
specializing in only one country or region of the world; we are experts in the entire
English teaching market with our locations worldwide.

Alumni Networking: Connect with over 10,000 ITA grads around the world to
make friends, ask questions of their experiences, get country tips and learn of their job referrals.

International TEFL Academy Teach. Travel. Explore.

19 Phone (USA): 773-634-9900
Profile of an International TEFL
Academy student:
Who takes a TEFL / TESOL certification course
to teach around the world?

Age: Students range from 18 to 88.

Educational background: Approximately 85% have a four -year

degree and five percent have an advanced degree. 15 % of our
students have not yet completed a four-year degree.

Gender: 50/50
male to female ratio

Overseas experience:
50 % of our students have never
traveled abroad prior to going
overseas to teach English. This is
their first world adventure.

Previous teaching experience: Less than 10% of

our TEFL / TESOL students have previous teaching experience or
an academic background in education. International TEFL Academy
training will provide you with the skills you need to succeed as a
professional English teacher.

The international language teaching market requires a

professional foreign language teacher have a professional level
TEFL / TESOL certification.

International TEFL Academy Teach. Travel. Explore.

20 Phone (USA): 773-634-9900
How does International TEFL Academy
assist you with your job search?

1. Personal guidance from an experienced Job Search

Advisor Our expert Job Search Guidance Advisors are
available to speak with you and correspond by email to
address all of your questions and to assist you with every
aspect of your job search from writing your resume/CV and
cover letter, to coaching you on the interview process in
different markets, to helping you assess which destinations
might be the best fit for you.

2. ESL job search manual: All of our graduates receive a

manual of all relevant information for major job markets around
the world, including hiring seasons, academic standards, and
As you well know, it is hard enough to find a the interview process as well as templates for resumes and
good job these days in your own community, so cover letters. This manual also incorporates extensive listings
you can imagine how challenging it might be to of online resources, including nearly 100 ESL international job
master the ins and outs of job markets halfway boards.
around the world, in say, Korea or Spain.
3. ESL worldwide school directory: We will send you a
That is why International TEFL Academy directory of approximately 20,000 schools worldwide that you
provides comprehensive, lifetime job search can contact directly regarding employment opportunities.
guidance to all of our students and graduates
encompassing all of the expertise and insight 4. Referrals to preferred recruiters, placement agencies
you will need to navigate job markets around the and language schools: International TEFL Academy
globe. Whether you want to teach in Santiago, enjoys strong relationships with schools, recruiters and
Seoul or St. Petersburg, we will show you how placement agencies throughout the world.
you can take advantage of job opportunities that
match your goals and qualifications. 5. Job interview assistance for International TEFL / TESOL
course participants: For students who take our four-week
TEFL / TESOL course at an international location, the site
director can arrange interviews or provide local contacts for
your job search both during and after the training.

PLEASE NOTE: We do not guarantee jobs as you must qualify and interview for positions yourself; however if you follow
our guidance and use the extensive resources that we provide you, there is no reason why you should not be able to find
opportunities that meet your goals and qualifications. We are committed to our graduates success and you can always
count on our assistance and guidance.

International TEFL Academy Teach. Travel. Explore.

21 Phone (USA): 773-634-9900
Basics about the hiring process in different job
markets around the world

Do I get to pick a certain

country, or am I just
sent to one?

Based on your own goals and qualification, you decide where you want to teach! Some TEFL /
TESOL graduates have their hearts set on living and teaching in Madrid, Buenos Aires or Shanghai; others are willing just
to experience any destination that is new and different.

You may teach for one year in Spain and then one year in Italy, or one year in China and then one year in Thailand. Many
newly certified teachers spend a year teaching in Asia saving money and then move on to Europe or Latin America the
next year. The opportunities are endless its just up to you to make the effort, follow our guidance and pursue your

Our professional admission staff will help guide you in the direction of the best options
based on your background, wants and needs.

International TEFL Academy Teach. Travel. Explore.

22 Phone (USA): 773-634-9900
Finding English teaching jobs overseas:
How do I actually get a job
teaching overseas?
There are numerous ways to find jobs and as part of your
International TEFL Academy job search guidance you will be
shown how to use each one.

Job Boards There are nearly 100 ESL online job

boards listing tens of thousands of teaching
opportunities around the world. Some job boards are
general in nature and list jobs all over the world; others
are country or region specific. In some cases, you may apply directly through the website, in others,
contact information will be provided. As a student and graduate of International TEFL Academy, you will
be provided with a comprehensive list of these websites.

Contacting Schools Directly International TEFL Academy

provides you with an international school directory with contact information
for more than 8,000 educational institutions around the globe. In some
cases, International TEFL Academy can also provide you with specific
references and contacts for schools. Reaching out to specific schools makes
good sense if you are looking to work in a very specific region or city. Its
often as simple as calling a school while in town and asking for an interview
that day.

Placement Agencies & Recruiters In some countries and

regions, like Asia and the Arab Gulf countries, a large percentage of
teachers are hired through recruiters and placement agencies. International
TEFL Academy can refer you to the most reputable agencies.

Networking and Word of Mouth Contacting other English teachers can be a great way to learn
about schools and job opportunities, particularly if you are on the ground in the city or region where you
want to teach.

Interviewing for teaching jobs overseas

1) Interviewing in advance from your home country:
On average, for advance interviews you should allow for two to four months (possibly longer in Japan) from the
beginning of the interview process to the start date of your job. This procedure is standard for schools in the
Arab Gulf countries, China, South Korea, Taiwan, Thailand, Indonesia, Central and Eastern Europe, and some
Latin American countries. Applying for such jobs enables you to pursue multiple opportunities in multiple
countries and you will typically have a job lined up prior to your departure overseas.

2) Face-to-face interviews abroad:

Schools in many countries, particularly in Western Europe and much of Latin America, will require job applicants
to come to their school in-person and interview face-to-face during major hiring seasons. This stems from a
philosophy that the best manner to evaluate potential teachers is to interview in -person, and the fact that the
local applicant pool is sufficient so schools feel no need to interview potential teachers by long distance . Also, in
many cases, schools may not have the resources to engage in global recruiting . In most cases, you will begin
teaching almost immediately after your interview, so you should not plan on returning to your home country
between your interview and your work start date.

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23 Phone (USA): 773-634-9900
Expect an in-person interview prior to a contract start date if you want to teach in any of the following

- Western Europe
- Some schools in Eastern Europe
- Most schools in Latin American countries
- Many schools in Vietnam, Thailand and Indonesia.

Again, the country chart that you find on our company website will answer all your questions and act as a
blueprint in your selection process.

3) Face-to-Face Interviews prior to going abroad:

In-person interviews in the applicants home country are common for jobs in Japan and are commonly conducted
in major cities in the US, UK, Canada and Australia. A teaching demonstration may be incorporated into the
interview process.

PLEASE NOTE: International TEFL Academy does not assign placements and you will interview for
positions yourself. This means that you are in full control of who you speak with and which job offer you
accept. While it may make you feel nervous not to have a job set up, it is best to have control of what
job, school, location and environment that suits your needs.

Can I start a job search and interview immediately?

You do not need to complete your TEFL course to begin your job search and interview process. Students can start
contacting and interviewing with schools immediately after registering for an International TEFL Academy course with the
assistance of expert job search advisors in our Student Services Department. If you are looking to work in Europe or Latin
America, timing your applications and interviews is critical. Schools in these regions will typically interview over the phone
two to three months prior to the hiring period.

Those who take our online course may begin the interview process during the class. Those enrolled in an international
TEFL / TESOL course may participate in advance interviews with schools, or contact schools during or immediately after
the course.

Where will I live while teaching overseas?

When housing is not provided by an employer, new teachers will be
responsible for finding their own housing, however, it is common for
schools to assist their new teachers in finding housing. Often, new
teachers will share an apartment with other English teachers upon their
arrival, or move into the newly vacated apartment of a recently departed
teacher. Some schoolsprimarily in China and Koreaprovide free
accommodation in the form of a private or shared apartment, while others
may offer to arrange a home stay, particularly if the school is located in a
small town.

Pre-Departure Support
International TEFL Academy provides free pre-enrollment advice, as well as pre-
departure support. You will be provided with detailed information on moving, health
insurance, safety, packing and traveling ideas and suggestions for long-term
employment. We offer advice and resources to assist you with obtaining the necessary
documentation to move and live overseas. Your new employer in your chosen country
will also be an essential resource.

International TEFL Academy Teach. Travel. Explore.

24 Phone (USA): 773-634-9900
What to consider when looking at TEFL/TESOL
certification options?

1. Is the certification course at least 106 hours? 100 hours (100 hours coursework / 6 hours practicum)
is the international minimum standard and thousands of language schools (including most of the most reputable
ones with the highest standard, which tend to the best places to work) will not recognize any lesser
certification. These standards are recognized by the British Council, Cambridge, Trinity and all major TEFL
TESOL accrediting organizations.

All International TEFL Academy courses meet these international standards. Many of the courses incorporate up
to 20 hours of practicum, and our 170 hour online course exceeds this academic standard by 50 hours.

***TEFL / TESOL training courses with fewer than 100 hours or no practicum will not provide you with an
internationally recognized certification.

2. Is the certification internationally recognized and

accredited? International TEFL Academy locations and franchises use
a curriculum designed by ITA professors. Our courses are accredited by

This curriculum meets the requirements set by the British

Council of 100 hours of coursework and 6 hours of student teaching. Our onsite courses,
operated in cooperation with our international affiliates and partners, are all internationally accredited by a variety of
leading academic bodies, including the TQUK, College of Teachers, IATQuO, and ACCET. As a U.S. based institute,
we are also held to U.S. educational, ethical and professional standards.

3.Is the course taught by a highly experienced,

university-level instructor? International TEFL Academy courses
- including the 170 hour online course - are taught by highly qualified and
experienced instructors who have a masters degree in TESOL or a
related field.

4.Are class sizes limited and is the professor

accessible? International TEFL Academys 170 hour online courses
are limited to 20 students to ensure an intimate learning experience and
access to the professor; most onsite courses are limited to a maximum of
12-15 students.

5. Will you receive free job search guidance, including personal attention and service, from
experienced career advisors with years of experience in the TEFL field around the world,
who will provide you with insight and knowledge regarding every matter related to finding a suitable job from contract
and visa issues to writing an international resume and cover letter?

6. Does the job search guidance expire? International TEFL Academy job search guidance is a lifetime
service. This means that if you decide to go abroad later in the future, you will be able to access our expertise and
resources to assist you with the process of locating opportunities wherever it is that you decide to go.

International TEFL Academy Teach. Travel. Explore.

25 Phone (USA): 773-634-9900
7. Will you receive the attention of an expert Admissions Advisor who will provide honest and
straightforward information about courses and working abroad before you even put down a dime for a
course? Investing your time and money in a TEFL/TESOL Certification and going overseas is no small matter, so at
International TEFL Academy we stress the importance of providing honest, accurate, and
straightforward information about all aspects of going abroad to teach English from certification to your job
search prior to enrollment.

8. Does your TEFL course include a

practicum/hands-on element to the class? This is
necessary for two reasons. One, you really need it to actually
gain the necessary skills to be an effective teacher, and two;
most potential employers around the world will not recognize a
certification that does not incorporate a practicum. All
International TEFL Academy courses incorporate a practicum.

9. Do you feel that you can receive a university-

level educational experience and a legitimate
internationally recognized professional teaching
certification to teach in more than 80 countries around the
world for only $ 200 or $ 400 or $ 600? If you answered no,
then you are correct!

10. When looking at different TEFL courses, ask yourself, does this price/offer sound too good
to be true? Can I really learn the skills I need to teaching English at a professional level, by taking a self-paced,
solo online course or a two-day weekend course in a hotel room? If I get certified, will I also be provided with the
guidance, knowledge and personal assistance that I will require to navigate job markets around the world?

International TEFL Academy Teach. Travel. Explore.

26 Phone (USA): 773-634-9900
International TEFL Academy Certification Overview:
To earn your certification, enroll in your choice of International TEFL Academys internationally accredited
TEFL/TESOL training courses, which will qualify you to teach in thousands of language schools and institutes around
the world. These courses are available online (170 hours over 11 weeks part time, with 20 hour practicum) or onsite at
one of 25locations around the world (typically 4-week courses). Learn more about all options at our website:

TEFL TESOL Course Components

ITA courses are comprised of 3 main components that ensure the students success as a professional English language
teacher. Teaching Methodology, Language Acquisition, Student Teaching (Practicum).

1) Teaching Methodology:
These are the skills that are essential to each teacher, and they include:
Classroom management
Personality and language
Curriculum development
Lesson planning.

2) Language Acquisition
The five components of language learning
will be covered:
Phonetics and linguistic analogy
are also thoroughly covered in the

Class Content
The following is the content found within the International TEFL Academy online course:
Grammar pre-module
Basic principles of teaching
Classroom management
Lesson planning
Error correction
Visual aids

Bonus TEFL Units:

Young Learners
Business Professionals

International TEFL Academy Teach. Travel. Explore.

27 Phone (USA): 773-634-9900
International TEFL Academy 170 Hour Online Course
(150 hours of course work and 20 hours of practicum teaching)

This state-of-the-art online course is taught by a

university professor and exceeds the highest international
standards required to teach English in thousands of schools
around the world. While the course is online, it is extremely
interactive and incorporates a 20-hour practicum, which is
designed to provide students with an opportunity to gain some
practical experience in an ESL classroom setting and to relate what
they are learning in the course to an actual classroom environment.
In addition to the certification itself and the academic quality of the
course itself, the course has two primary benefits.

First, with tuition of only $ 1,395, it is the most economical

option. Second, because the course is taught online and is stretched
over 11 weeks, students can take it while maintaining a full-time job
or going to school.

Students will also be given an option of an additional free 30-hour course add-on that caters
to the teaching of Business Professionals and Young Learners.

Features of International TEFL Academys 170 hour online TEFL/TESOL Certification Course

Meets and exceeds international academic and practicum

standards by leading international accrediting bodies.

Instruction provided by a university-level instructor with at least a

Masters in TESOL or a related field.

Highly interactive classroom environment with a limited class size of

20 students facilitates extensive interaction between individual
students and the professor as well as between students.

The 150 hours of coursework averages to 10-12 hours per week over an 11-week period.

Course materials are accessible 24 hours a day, seven days a week and the class is not taught in real
time so that students may complete their coursework according to their own schedule and convenience.
International TEFL Academy Teach. Travel. Explore.
28 Phone (USA): 773-634-9900

On Site TEFL / TESOL Training:

International 120 Hour TEFL / TESOL Certification: Our TEFL Course Locations:

An International TEFL Academy onsite course not only provides a fantastic North America
opportunity to earn your TEFL/TESOL certification in a great foreign Boston, Chicago,
location, but also typically provides an excellent inside track on the local job Honolulu, New
market where the York, Seattle
course is taken.
Latin America:
Argentina, Chile,
A typical four- Costa Rica,
week onsite Mexico, Nicaragua,
course features a Peru
combination of
academic Europe:
Czech Republic,
instruction, role Greece, France, Hungary, Italy, Russia,
playing and Spain
hands-on teaching
with local

Classes are typically held Monday through Friday from 9

a.m. to 6 p.m. with homework and/or student teaching in the evenings.
This is a full time commitment; no other part time work can be fit in during a
4 week course. The amount of work is equivalent to a 9 credit university
course. Weekends are open for exploring the city and
surrounding areas. Social gatherings and cultural activities are also
arranged for those who wish to participate. Asia:
Local Job Search Assistance Vietnam
The onsite director will also assist in your job search in that country. This all
depends on if you are eligible to work there and the proper paperwork can Middle
be obtained. East:
Housing options usually include a home stay, hostel, shared or single hotel
room or apartment. Accommodation options vary by location. Housing
costs are not included in your tuition; however, the course director will assist
you in advance regarding your accommodations.

International TEFL Academy Teach. Travel. Explore.

29 Phone (USA): 773-634-9900
What are the start-up costs for getting certified
and going abroad to teach?
The tuition of your TEFL / TESOL class (see pricing information below)
1. International TEFL Academy 170 Hour Online Course: $ 1,395

2. International TEFL Academy 4 week on site classes:

a) Europe International TEFL / TESOL Classes: $ 1,695 - $ 1,895

b) North America, Latin America Classes: $ 1,645 - $ 2,980
c) Asia Classes: $ 1,750 - $ 1,850
d) Middle East: $ 1,700 - $ 1,850

If taking an international course:

o Food and housing will represent additional costs at international course locations. (Refer to our
website for more details. Accommodation rates typically begin at $ 400 per month for most courses in
Asia and Latin America, and $ 800 - $ 1,000 per month in Europe.)
o Your flight and your living expenses for your first month working after the course. You will typically receive
your first paycheck at the end of your first month of work. The first months expenses vary greatly
between Asia, Latin America and Europe; some countries will reimburse flights and provide free housing
after accepting a teaching position. See our country chart for estimated startup costs per country.
Personal expenses, i.e. passport, visas if necessary, medical insurance, etc.
Some courses require an extra fee for textbooks no book purchase is required for the online course.

Class dates, fees and housing costs are located on our website at:

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30 Phone (USA): 773-634-9900
International TEFL Academy Class Registration
International TEFL Academy Requirements:
Students must be 18 years or older as well as a fluent English speaker with a high school diploma (or equivalent).
Students from any country are welcome to enroll in our online courses. Some of our onsite classes will require a 4 year
degree or professional work experience (in any field) to show the level of commitment and maturity to handle an intensive
4 week course.

How do I register and pay my tuition?

You can register online with a credit card, call an ITA advisor, send a bank wire, cashiers check or money order, or
use Pay-Pal. International courses require either a deposit or full payment at least 90 days in advance to hold a
class spot and avoid late fees. Class enrollment is offered on a first -come, first-serve basis. Advance registration is
highly recommended to ensure the class date of your choice.

What happens after I register for a For students registering in our For students enrolling in an
course? online course: international course:

Your Admissions Advisor will send you On the day the course begins, After registration, you will be
an email confirming your enrollment. you will get your user name provided with the information
Our Student Support staff will begin and password emailed to you. of the course director in that
coordinating with you on the specifics You will receive the contact location. You will discuss the
of your course and your Job Search information of the instructor arrival details and housing
Guidance. assigned to your course. The options with that director.
contact information for tech
support personnel will also be
included in the event of any
login or technical issues.

All online and international location students receive the following from our student services department:

Job Search Manual with information on resume writing, job interviewing, country information and popular ESL job
board websites to prepare for your job search

Worldwide directory of over 20,000 ESL schools

Contact person at International TEFL Academy for job guidance assistance, resources and advice

Health and Safety Manual

Travel Manual

References for international health insurance

How do I get started?

Give us a call! Before you ever sign up for a course or apply for a job, we
highly recommend speaking with an International TEFL Academy
advisor. Our advisors have years of experience working with aspiring
English teachers of all academic and professional backgrounds and they
can assist you in choosing the best certification option and strategy for
finding teaching opportunities wherever it is in the world that you want to

International TEFL Academy Teach. Travel. Explore.

31 Phone (USA): 773-634-9900
Basic steps to earn your TEFL/TESOL Certification and going abroad to Teach English
1. Speak with your TEFL Advisor, to learn more about eligibility requirements, the certification process and how the
English teaching market works around the world.

2. Enroll in an International TEFL Academy internationally accredited TEFL/TESOL certification course and earn
your certification. NOTE: Particularly if you earn your certification
course online, you DO NOT need to make a final determination where
you want to teach prior to beginning your course.

3. Take advantage of International TEFL Academys free, lifetime

job search guidance and work one-on-one with expert advisors in our
Student Services Department on your international resume/CV and
cover letter. Research all of the various options that are open to you
and begin the interview process with schools in the country or countries
where you want to teach. If you are taking an onsite international
course, you will work with your onsite instructors on lining up interviews
with local schools.

4. Pack your bags and begin your adventure abroad as

an English teacher!

Procedure for TEFL / TESOL Class Registration

Stage one: Application Items - to register for International TEFL / TESOL / TESOL Academy Classes

1) Register online at:

Registration procedures can be found here:


2) Call and register with your Admission advisor at 773-634-9900

You will be required to return each of the following:

Tuition Payment
Registration Documents
Terms and Conditions Contract

Stage two - Student Enrollment Confirmation and Support

A confirmation email will be sent, outlining the required procedures to begin your online or international classes.
Throughout your course you will also receive emails that include job search guidance and other pertinent advice.

Stage three: Take a TEFL Class

Stage Four: Interview, find a job and go abroad to

Teach. Travel. Explore!

International TEFL Academy Teach. Travel. Explore.

32 Phone (USA): 773-634-9900