P.O.

Box: 1840 Phones

Khartoum- Sudan Home: +249-183-223001
C.V E-Mail: shaza.ahmed@kics.sd Mobile: +2 4 9 9 1 2 1 4 0 6 2 6

Shaza Mahmoud Abdalla Ahmed

EDUCATION

Michigan State University 2008 – 2010 Rouen, France

ƒ Master of Arts in Educational Technology

University of Khartoum 2005 - 2006 Khartoum ,Sudan

ƒ High Diploma in Computer and Network Architecture

Computer Man College for Computer Studies 1997- 2001 Khartoum ,Sudan
ƒ B.Sc. (Honors) in Computer Engineering.

PROFESSIONAL EXPERIENCE

DALGROUP Company January 2003 – Present

Network Manager / Technology Integration Specialist (junior school)

Khartoum International Community School July 06 – Present
ƒ Teaches IGCSE Information and Communication Technology course.
ƒ Develops and implements goals, objectives, policies and priorities.
ƒ Prepares and administers the budget.
ƒ Selects, coordinates, monitors, and evaluates support staff.
ƒ Supervises new and revised systems and applications; responds to user needs.
ƒ Plans and implements additions and major modifications to the infrastructure.
ƒ Maintains network security and daily system backups ( Email , AD , Applications ).
ƒ Manages the purchasing of all software, hardware and other IT supplies
ƒ Analyzes researches, organizes and supervises technology related projects.

IT System Administrator
Engineering Division ( Mitsubishi & Caterpillar Dealership) January 05 – May 06
ƒ Managed daily backup of servers ( Email , AD , Automate and database serves )
ƒ Administered users’ accounts, groups and permissions.
ƒ Installed, configured and upgraded operating systems and software.
ƒ Provided on-the-job training to new department staff members.

Helpdesk Support
Engineering Division ( Mitsubishi & Caterpillar Dealership) January 03 – December 04
ƒ Troubleshot computer and Network problems.
ƒ Performed Hardware and Software installation.
ƒ Evaluated and recommended purchases of computers, Laptops and printers.
ƒ Handled inventory of toner and office supplies.
C.V
i-com for communication Company September 02– December 02
Computer Network Engineer
ƒ Installed, configured and support the LANs WANs and Internet systems.
ƒ Maintained network and workstation hardware and software.
ƒ Purchased computers, network and others IT equipments.

TRAINING EXPERIENCE

Training in Touch and Technology for Computer & Multimedia services August 01- June 02
Khartoum , Sudan
Touch & Technology Workshop March 02- June 02
ƒ Managed workshop orders.
ƒ Maintained hardware (computer, laptops, Monitors and printers).
ƒ Perform daily report of works shop activity.
(UNDP Contractor , IT Group) January 02- February 02
ƒ Helped users in various software and hardware problem.
ƒ Created and deleted users account.
ƒ Troubleshot computer and network.
(Talisman Contractor , IT Group ) August 01 – December 01
ƒ Participated in installation and configuration new network.
ƒ Helped users in various software and hardware problem.
ƒ Maintained hardware.

LANGUAGES
ƒ Fluency speech and writing of English /Arabic Languages.

HOBBIES
ƒ Reading and Swimming.

REFERNCES
ƒ Nigel Winnard
Principal of Khartoum International Community School
Principal@kics.sd

ƒ Jeff Duckett
Educational Technology Director - Khartoum International Community School
Jeff.duckett@kics.sd

ƒ Ahmed Magzoub
ICT Manger - Dal Group Company
Ahmed.magzoub@dalgroup.com