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J Bus Ethics

DOI 10.1007/s10551-014-2238-0

Balanced Organizational Values: From Theory to Practice


Ivan Malbasic Carlos Rey Vojko Potocan

Received: 21 March 2014 / Accepted: 20 May 2014


Springer Science+Business Media Dordrecht 2014

Abstract Theories of organization and management have Introduction


offered several concepts and models which indicate that
organizational values are an important factor for running Modern organizations strive to achieve various goals:
organizations successfully. A still unexplained question economic, social, ethical, cultural, and environmental. In
concerns the creation of balanced organizational values, order to achieve these goals and to achieve their purpose
which can support the achievement of several different and (the reason for their existence), organizations use different
even conflicting goals of modern organizations. To explore organizational values under actual business conditions.
balanced organizational values in contemporary business Several studies confirm that an appropriate combination of
practice, we tested different models of organizational val- organizational values importantly influence the level of
ues on a sample of Fortune 100 companies. Research organizational results (Peters and Waterman 1982; Collins
results demonstrate that none of the proportions/ratios of and Porras 1994; Rosenthal and Masarech 2003; Fitzgerald
balance proposed by the main models of organizational and Desjardins 2004; Johnson 2009; Jaakson 2010; Kanter
values from existing literature possesses/presents the ideal 2011; Dolan and Altman 2012). In addition, many authors
balance that is currently pursued in the business field. As a have already reported researches on different sets of
conclusion, a new model of balanced organizational values organizational values and, in that framework, pointed out
is proposed. the importance of balance between organizational values
for achieving several important (but diverse) organizational
Keywords Balanced values  Fortune 100 companies  goals (Kaplan and Norton 1996; Barrett 1998; Gregory
Management by missions  Organizational value models  et al. 2009).
Organizational values Organizations need values pertaining to essentially dif-
ferent categories if they want to accomplish several, in
some cases even contradictory goals of their business. The
approaches and comprehensive models for the creation of
balanced organizational values are at this time less inves-
I. Malbasic (&)
tigated or assessed. This raises the need for further devel-
Faculty of Organization and Informatics, University of Zagreb,
Pavlinska 2, 42000 Varazdin, Croatia opment of the concept of balanced organizational values,
e-mail: ivan.malbasic@foi.hr as well as the development of a values model that will
support it.
C. Rey
Authors from the management field still try to develop a
Faculty of Economic and Social Sciences, Universitat
Internacional de Catalunya, Barcelona, Spain unified approach for content-related examination of dif-
e-mail: carlosrey@uic.es ferent concepts of balanced organizational values. Existing
concepts provide possible solutions, but the frequency of
V. Potocan
success in attaining suggested levels of balance among
Faculty of Economics and Business, University of Maribor,
Maribor, Slovenia organizational values is still low. In addition, some recent
e-mail: vojko.potocan@uni-mb.si studies revealed contradictory results regarding the

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I. Malbasic et al.

possibility of generating balancing organizational values in that an organization ought to identify in the running of the
modern organizations, because originally the theoretical organization, in choosing what business actions or objec-
models were created for specific goals and as such they are tives are preferable to alternate actions, or in establishing
targeting selected partial goals (specific elements of the organizational objectives. This definition is actually a
aggregate goal). derivate of Rokeachs value definition. A much simpler,
Our research is primarily oriented toward gaining an but no less specific/powerful definition was offered by
understanding of how different existing models of balanced Collins and Porras. They determined OV as the organi-
organizational values fit the actual situations met in the busi- zations essential and enduring tenetsa small set of
ness field. This article addresses the above-mentioned gaps in general guiding principles (Collins and Porras 1994,
balancing of organizational values by providing an initial p. 73). According to Mele (2005, p. 101), OV belong to
empirical study which examines relationships between three whatever is necessary, or makes a positive contribution, for
different value models when tested on a sample of Fortune maintaining and improving business, as a human activity.
100 companies. This study contributes to the existing litera- Finally, OV may be defined as beliefs and ideas con-
ture since it reports on the relations among the three consid- cerning the type of goals to be achieved by organizational
ered value models, i.e., to what extent they are appropriate for members and ideas concerning the appropriate types of
researching (and evaluating) balanced values in contemporary behavior standards that they should adhere to for those
business practice. goals to be achieved (Sikavica et al. 2008, p. 426). OV
explain what the organization stands for, what the organi-
zation believes, and as such they guide organizational
Review of the Literature behavior and decisions (Walter 1995; Johnson 2009). It is,
therefore, not uncommon that for some authors OV are the
Organizational Values soul of the organization (Collins and Porras 1991; Hitt
1995; Batstone 2003), or even more concretethe key
Initial scientific researches of the values concept were element in strategic decision-making, because they are at
focused on the personal values of individuals. The psy- the core of the whole activity of the organization (Mele
chologist M. Rokeach was the first to study them system- 2003, p. 192).
atically. He defined values as an enduring belief that a Regardless of which OV definition is used as a starting
specific mode of conduct or end-state of existence is per- point in this paper, they have an important role in business.
sonally or socially preferable to an opposite or converse They form the organizational culture, giving personality
mode of conduct or end-state of existence (Rokeach 1973, to a company, but they are also the engine that drives all
p. 5). This is one of the most cited definitions of values business priorities as well as the entrance and exodus pro-
from which it is evident that values are by their nature a cesses for members (Natale and Sora 2003, p. 10). In fact,
psychological construct and as such inherent only to peo- they are a critical element of organizational culture and
ple. Hultman and Gellerman (2002, p. 5) even more clearly leadership, impacting both individual and organizational
stated that organizations on their own do not have values; performance (Posner 2010; Schein 2010). Numerous studies
however, organizations are composed of human beings have been conducted on OV and their impact on different
whose personal values shape the values of the organization business success indicators (e.g., England 1967; Cohn 1969;
in which they are employed. From that point of view Peters and Waterman 1982; Woodcock and Francis 1989;
organizations can be said to have values. It is therefore Dahlgaard et al. 1998; Devero 2003; Jarvensivu 2007; Ja-
necessary to distinguish personal from organizational val- akson 2009; Johnson 2009). All these studies arguably
uespersonal values of the members in the organization imply the conclusion that organizations radically committed
guide their personal/private decisions and actions, while to the business based on values are more successful than
organizational values provide norms that specify how organizations that do not pay attention to the importance of
organizational members should behave and how organi- OV. This finding is the reason why nowadays many talk
zational resources should be allocated (Edwards and Cable about the phenomenon of OV, and why they present a vital
2009, p. 655). As such, organizational values may simply research area.
be understood as accepted and shared values within the
organization (Argandona 2003, p. 21). Balanced Organizational Values
The aforementioned framework allows us to define the
concept of organizational values (which will be referred as Although the OV and their role in business have already
OV in this paper) more precisely. Already two and a half been well researched, many aspects of OV still remain to
decades ago, Enz (1988, p. 287) defined OV as the beliefs be researched and this opens possibilities for new studies in
held by an individual or group regarding means and ends this area. Mele (2003, p.192) indicate that choosing a

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proper set of OV seems quite relevant for organizational (1996) developed and published holistic balancing system
success. However, one specific question addressed in the for improving organizational effectiveness, called Bal-
present study is whether organizations should have bal- anced scorecard. It was established to cover four key
anced values in order to work successfully. Balance of OV business perspectivesfinancial, customers, internal busi-
is a characteristic of those organizations which evenly ness processes, and learning and growth. The Balanced
develop values from different, and not only from a single scorecard combines several effectiveness indicators from
category of values. Categories of values should be under- each perspective into a single framework, balancing tra-
stood as groupings of values into which specific OV can be ditional financial measures with operational measures
classified. The key question raised in this paper is whether relating to companys critical success factors (Daft 2010,
contemporary organizations, considering the fact that they p. 77).
operate in a dynamic environment and that they usually
want to achieve several different and even conflicting Psychosocial Taxonomy of Balanced Values
goals, should develop balanced OV.1
The question of balance is one of those that seems very When talking about the specific need of balanced OV, the
logical in practically all fields of life, and especially in pri- two best known and most widely used approaches are
vate life. Hardly anyone will rate as successful a person who Competing values framework and Schwartzs values model.
achieves outstanding business results, but who does not have These two models primarily consider the psychosocial
family, true friends, vacation time, or any hobbies. But such a conditions of human nature distinguishing different cate-
person cannot be regarded as successful, despite having an gories that are represented and balanced in human condi-
enviable professional career. Fortunately, many books have tions. The usefulness of these models is recommended by
been written about that topic, including the familiar best- many authors, considering the fact that these models are
sellers written by Covey (1989, 1997) who clearly stated that characterized by a very strong, as well as consistent and
true effectiveness requires balance (1989, p. 161). widely applicable framework. It is therefore not surprising
Similar to recognizing the importance of balance in an that these models are base for many instruments that are
individuals life, we can also understand the importance of often used (some of these examples can be found in Bu-
balance in organizational success. This is emphasized by enger et al. 1996; Kalliath et al. 1999; Schwartz et al. 2001;
Barrett (1998) who found that balance in organizations is Cable and Edwards 2004; Lindeman and Verkasalo 2005;
as important as in individual lives. Accordingly, he offered Ostroff et al. 2005; Susanj 2005; De Clercq et al. 2008;
a tool called The Balanced Needs Scorecard, which rep- Avallone et al. 2010).
resents the primary needs of an organization: corporate Quinn and Rohrbaugh (1983) presented the competing
survival (profits, finance, and funding), corporate fitness values framework (CVF model), the most famous concept
(productivity, quality, and efficiency), and customer/sup- of balanced values, in order to explain different types of
plier relations (sales, service, and product excellence). values existing in different organizations.2 Although this
The role and importance of balance in business has been model, shown in Fig. 1, was originally developed for
confirmed by the research findings of Collins and Porras describing business performance, its most important
(1994). Their studies showed that for real organizational application was in the field of organizational culture
success it is not enough just to maximize shareholder wealth (Quinn and Cameron 1983; Kalliath et al. 1999; Susanj
and profit. Actually, earning money is just one (very 2005; Yilmaz and Ergun 2008; Gregory et al. 2009), with
important) goal that a company should achieve, but practi- OV as its most important part. Gregory et al. (2009, p. 674)
cally all long-lasting successful companies in Collins and accentuated the key advantage of balanced culture stating
Porrass research tried to evenly develop different types of that organizations with balanced cultures have a distinct
objectives that were all essential to their continued survival advantage in managing environmental shifts. Such orga-
and success. Those companies are well known as vision- nizations can quickly and easily adapt to the new condi-
ary organizations, and one additional reason of their suc- tions in which they operate, without diminishing its
cess is that they have held on to their OV for decades. competitiveness.
Finally, the importance of balance in business has
become even more evident when Kaplan and Norton
2
CVF model is especially significant because it was the first to
1
This question arises from the basis of the stakeholder approach as a indicate that in an organization exist permanent conflicting, and at
concept used in explaining the functioning of contemporary organi- first glance incompatible values (e.g., an organization should on one
zations. The basis of this approach, proposed by Freeman (1984, hand be adaptable and flexible, and at the same time stable and as
p. 27), is the idea that OV must seek to integrate a number of such suitable to control). Based on this model one of the best known
stakeholder concerns, which can be understood as the aspiration for classification of organizational culture was later presented and
balancing the goals of the organization. empirically tested by Cameron and Quinn (2006).

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I. Malbasic et al.

Fig. 1 Competing values


framework (adapted from Quinn
and Rohrbaugh 1983; Cameron
et al. 2006)

Consideration of balanced values would not be complete


without a Schwartz theory called Universals in the Content
and Structure of Values, as well as Schwartzs values model
which is derived from it (Schwartz 1992). This theory/model
defines ten different motivational types of values represented
by 56 specific values. What is unique in Schwartzs values
model is that motivational types of values form a circular
structure on the basis of the dynamic relations between them;
in this mode of representation compatible types of values are
next to each other, and conflicting types of values are posi-
tioned opposite each other, as shown in Fig. 2. The first
bipolar dimension is defined by the poles of openness to
change and conservation, while another dimension is
defined by the poles of self-transcendence and self-
enhancement. Accordingly, the first dimension sets self-
direction and stimulation versus conformity, security and
tradition, while the other dimension sets universalism and
benevolence versus achievement and power (Schwartz 1992;
Sverko et al. 2007). A key contribution of Schwartzs theory
is the completely novel and exhaustive way of explaining Fig. 2 Schwartzs values model (adapted from Schwartz 1992)
value content by considering motivational goals and specific
values, as well as their dynamic organizationwhich is this theory is not entirely appropriate and applicable in the
structured as a complete unit into which they are connected organizational context (Cable and Edwards 2004; De Clercq
(Feric 2009, p. 37). In addition, Schwartzs theory was 2007; Soyer et al. 2007).
established as a universal, stating that defined motivational
types are the samenot just for all the people, but for groups Mission-Based Taxonomy of Balanced Values
and organizations as well. Although this assumption of
Schwartz is well accepted, more and more authors suggest Two previously presented value models clearly indicate the
that the workings of Schwartzs theory is primarily appli- role and the importance of balanced values in business
cable to general use in society, and that in its original form practice, but this issue has not yet been exhausted.

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Admittedly, some papers have been published that deal adaptation would probably be done for the Schwartz values
with specific aspects of this issue (Jordan and Streit 2001; model; here the category conservation might have to
Yilmaz and Ergun 2008; Gregory et al. 2009; Colley et al. give way to other categories of that model, such as self-
2013), but in most of them the concept of balanced values transcendence in business companies. Again when using
plays a less significant role only. An alternative view the mission-based taxonomy of balanced values companies
regarding this question was proposed by Cardona and Rey may choose to focus more on business values than
(2008) in a model called Management by missions (MBM), relational ones. This could mean that if companies are
with the idea of distributing the corporate mission to all fostering certain aspects (e.g., innovation or self-transcen-
company levels. The basic line of reasoning of these dence) and relegating others (e.g., bureaucracy or conser-
authors is that OV must be seen as being encompassed vation), is means that they are having reservations about
within the concept of the mission (Cardona and Rey 2008, the suitability of the aforementioned models of balanced
p. 86), based on the anthropological foundations of the OV. There probably does exist a degree of mismatch
company and not only under a psychosocial view. Thus, between the balance that is implicit in the literature models
OV should consider a taxonomy of values based on orga- and the balance that is pursued by companies in the busi-
nizational mission fulfillment that are grouped into four ness field.
different categories. These four categories are seen as In order to arrive at some clarity about the applicability
representing different and sometimes opposed values that of models mentioned in the previous paragraph, and
are necessary to carry out the organizational mission, and focusing our research on field level of analysis, we state
they are (Cardona and Rey 2008, p. 94): following research question:
(a) Business valuesrefer to the organizations busi- How does literature taxonomies of balanced values
ness and profit-making activity (e.g., perseverance, (psychosocial and mission-based) fit the values that
efficiency, professionalism, results orientation), are actually pursued by companies in the business
(b) Relational valuespromote quality in interpersonal field?
relations (e.g., communication, team work, respect
On the basis of previously mentioned theoretical cog-
for people),
nitions and a proposed model of balanced OV, we proceed
(c) Development valuesaimed at differentiating and
with our research by testing these models on a sample of
continuously improving the company (e.g., innova-
companies from business practice.
tion, creativity, learning, continuous improvement),
(d) Contribution valuesaimed at doing more for stake-
holders than strictly required by the business relation-
Methodology
ship (e.g., customer satisfaction, interest in people,
social responsibility).
Sample

Suitability of Balanced Value Taxonomies The objective of this paper is to identify how proposed
in the Business Field models of OV fit the concept of balanced OV under con-
temporary business conditions. It is therefore meaningful
A fundamental challenge of the chosen research area is the and necessary to check it on the research of OV of con-
question whether the aforementioned models of OV do temporary organizations. For this purpose, we examined
represent the balance that is pursued in the contemporary espoused OV of Fortune 100 companies. Espoused values
business field. The importance of analyzing this represen- are the ones organizations say they hold (Hultman and
tativeness is explained by the fact that companies could Gellermann 2002, p. 85) and they are articulated publicly
develop balance in ways different than those suggested by announced principles and values that the organization
(the familiar) models found in the literature (Cable and claims to be trying to achieve (Schein 2010, p. 15).
Edwards 2004; De Clercq 2007; Soyer et al. 2007). That Choice of the worlds largest companies as the frame-
could mean that companies would prefer to emphasize the work for this research seemed logical because of several
development of some categories of values and not pursue reasons. Namely, these companies are not only the largest,
the development of others. For example, considering the but also in many ways the most successful in the world. As
CVF model, it could be argued that the category of rules, such they represent various business benchmarks in their
despite of being a fundamental dimension of that model, industry fields and/or countries, including the question of
might be less emphasized than the category of innovation, choosing and development of the OV. At the same time,
as innovations are much more important than the mainte- these companies usually make public their espoused val-
nance of bureaucracy in contemporary business. A similar ues, making them easily available for use in the present

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study. Due to their size and impact on the national econ- one another). For the majority of specific values they have
omies of the countries in which they operate, the Fortune unanimously agreed on their classification. However, several
100 companies are constantly and increasingly subject to specific values were not unanimously classified into cate-
public interest. This assumption was crucial for the deci- gories according the three examined models and they were
sion to select the 100 largest companies in the world as a left out from further analysis. To better visualize the dif-
sample in this study. ference between the three performed classifications of spe-
Espoused OV of the largest companies in the world were cific OV in studied organizations, the results of these
analyzed in June 2013, according to the Fortune Maga- classifications are shown in Fig. 3.
zines annual ranking of the worlds largest companies for
the year 2013. Among the 100 largest companies on that Measure of (Im)balance
list, 94 of them had publicly released their OV on the
official company website. These companies indicated 446 In order to measure to what extent existing literature models
concrete (specific) OV, and all further results of our of balanced values fit the practical requirements of the
research are related to these companies. Most companies business field, we have considered the measure of imbalance
from the sample (in total 68 % of them) indicated 3, 4 or 5 of each model. The aforementioned content analysis and
values as its core values. Among the 94 companies that classification of specific OV into a specific category of
have published their values on their official corporate values, according to all three of the observed values models,
websites, only five of them indicated more than seven OV. were preconditions for measuring the imbalance of OV,
The average number of espoused OV per company was operationalized by the degree of imbalance. However,
4.74, with a standard deviation of 1.72. measuring the degree of imbalance is a complicated task
since there are several different ways of operationalizing this
Procedure measure, each with its own merits and demerits. For this
study it seemed to be most appropriate to use a method
In determining which OV are most relevant for observed proposed and applied by Yilmaz and Ergun (2008). This
companies, methods of content analysis, descriptive statistics, method is used to determine the imbalance of organizational
and a classification method have been used. Content analysis culture elements. Because of the conceptual similarities
method has been used for collecting and processing data on between organizational culture and OV, we considered this
espoused OV of the worlds largest companies, because this is method, with some slight (not essential) changes, to be
the method commonly used for that purpose (Badovick and appropriate for determining the imbalance of OV.
Beatty 1987; Kabanoff and Daly 2002; Scott 2002; Van der In their work, Yilmaz and Ergun operationalized the
Wal and Huberts 2008; Khandelwal and Mohendra 2010). It degree of imbalance as the sum of the absolute values of
included parts of the official websites of researched companies the pair-wise differences between the different categories
where OV were explicitly specified (in practice, these parts are (of values). Following a similar method, we took the dif-
called our values, core values, our guiding principles, ferences between the score of each category (of values) and
shared values, values of corporate culture, corporate overall average score of all value categories. This way of
values, etc.). The analysis was a combination of qualitative calculating the imbalance solves a problem that occurs
and quantitative content analysiscertain content (specific when, for example, the score of one category (of values) is
OV) were recognized and annotated, but the total frequency of extremely high, and the score of another category (of
each recognized value in all researched companies was also values) is extremely low. In addition, we divided the sum
considered. Each specific recognized value was categorized of the absolute values of such calculated differences with
separately and only clearly evident synonyms were placed in the overall average score of all value categories.3 Taking
the same category. all the above into account, we calculated the degree of
After determining OV of the researched companies, each imbalance using the following equation:
of the identified specific OV was classified into a specific P
jxi  xj
category of values, according to the all three observed values Degree of imbalance ;
x
models: (A) CVF model, (B) Schwartzs values model, and
(C) Mission-based model of OV. This has enabled the
comparison of three different value models, in order to 3
This avoids the situation where, for example, an organization with
conclude which of these models is most appropriate for set of values {1, 3, 2, 2} has the same degree of imbalance as an
researching balanced values in contemporary business organization with set of values {4, 6, 5, 5}. Although the sum of the
absolute differences between each individual value score and the
practice. To do this classification correctly, three expert
overall average score of all values would be the same in both
judges from three different countries, all dealing with the examples, it is obvious that the latter organization has more balanced
OV phenomenon, made this classification (independent of values.

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Value Based Management

Fig. 3 Organizational values


classification according to three
different value models

where xi is the score of a selected category of values, while observed companies, these results indicate that the Mission-
x is the overall average score of all value categories. The based model of OV is more representative of balance
resulting score represents the degree of imbalance; the between OV in contemporary business espoused values than
higher that score is, the greater is the degree of imbalance the other two models. That would mean that the Mission-
of values in the observed organization. If all the value based model of OV could serve as the model to integrate the
categories of an organization match exactly then the degree psychosocial models into todays business practice.
of imbalance is zerothe lowest theoretical score for
degree of imbalance.
Conclusion: Proposal of an Integrative Model

Research Results The research results presented in this paper indicate that
there is indeed a need for a new model of balanced OV,
Having identified specific OV of examined companies, we which will better fit the actual values pursued by business.
have classified each specific value into a specific category of In order to better understand these results, we have per-
values according to three observed values models: (A) CVF formed an integration of the three models analyzed in this
model, (B) Schwartzs values model, and (C) Mission-based study (Fig. 4). The integration of the three value models is
model of OV. In order to answer the proposed research based on the classification results of concrete (specific) OV
question and achieve the objective of the research, we have in observed companies, as explained previously. Namely,
calculated the degree of imbalance of values for each of the each specific recognized value was categorized according
three observed value models, and they were: (A) 2.206 for to all three value models, also taking into account the
CVF model, (B) 1.982 for Schwartzs values model, and frequencies in which each specific value occurs.
(C) 0.404 for Mission-based model of OV. Since a higher This analysis can contribute to a more precise under-
degree score means a greater imbalance among values in the standing of all previously considered value models. This

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I. Malbasic et al.

Fig. 4 A Mission-based model of organizational values integrated with two most frequently used values models

way, starting from the classification proposed by Cardona (in exceptional cases also with conservation) due to
and Rey (2008), and considering how they relate to other Schwartzs values model.
models, we can conclude that there are two main criteria for (c) Development valuesprimarily self-oriented with
classification of OV that represent the balance that is pursued tend toward progress, related to innovation and goals
in the business field. To classify these values we suggest due to CVF model, and openness to change and self-
considering two main aspects: organizational orientation enhancement due to Schwartzs values model.
toward the environment, and organizational attitude toward (d) Contribution valuesprimarily socially oriented and
change. In the first category, we can distinguish between self- tending toward progress, related to support and
orientation and social orientation. Regarding attitude toward innovation according to the CVF model, and self-
change, we distinguish between stability and progress. transcendence according to Schwartzs values model.
Taking into account the above criteria, we suggest a new
Several limitations of this study must be taken into
integrated way for viewing the balance of OV, taking as
consideration. First, the basis for the development of a new
starting point for further research on the phenomenon of
model of OV, presented in this paper, was the initial values
balanced OV in contemporary business practice. Namely,
classification offered by Cardona and Rey (2008). How-
considering the importance and significance of the CVF
ever, it should be emphasized that for classifying OV into
model and Schwartzs values model in this field, we have
different categories a different approach could have been
connected the new value model with these well-known
chosen, which would probably result in a different way of
models. Based on this integration, we can finally precisely
research, and perhaps it would influence the research
explain and describe each value category of new Mission-
results as well. The second possible limitation is empirical
based model of OV.
verification of the new model of OV. For that purpose, we
(a) Business valuesprimarily self-oriented tending chose the 100 largest companies in the world, which are
toward stability, related to rules and goals due to specific for several reasons. Therefore, the applicability of
CVF model, and self-enhancement and conservation the proposed model in other types of organizations,
tracking Schwartzs value model. according to different criteria, is questionable. Finally, a
(b) Relational valuesprimarily socially oriented with a relevant limitation of this study relates to the area of
tendency toward stability, related to support as interest of the analysis, e.g., to the business field. It could
depicted by the CVF model, and self-transcendence reasonably be argued that if a certain balance was identified

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Value Based Management

in the business field, it does not necessarily mean that all Collins, J. C., & Porras, J. I. (1991). Organizational vision and
companies are pursuing this balance in their values. Indeed, visionary organizations. California Management Review, 34(1),
3052.
some companies can intentionally pursue a different bal- Collins, J., & Porras, J. I. (1994). Built to last: Successful habits of
ance of values than that of the business field, looking for visionary companies. New York, NY: Harper Business.
certain degree of differentiation, for example. For this Covey, S. R. (1989). The 7 habits of highly effective people: Powerful
reason, it is important not to interpret our conclusions as a lessons in personal change. New York, NY: Fireside/Simon &
Schuster.
specific recommendation for all companies. Covey, S. R. (1997). The 7 habits of highly effective families:
To conclude, this paper points to some contributions Building a beautiful family culture in a turbulent world. New
applicable in concrete business practice. Thus, the results York, NY: Golden Books.
obtained in this paper will primarily be useful to all those Daft, R. L. (2010). Organization theory and design (10th ed.). Mason,
OH: South-Western Cengage Learning.
who consider OV in business, regardless whether they are Dahlgaard, S. M. P., Dahlgaard, J. J., & Edgeman, R. L. (1998). Core
employees of an organization or external consultants values: The precondition for business excellence. Total Quality
engaged by the organization to help improve its function- Management, 9(45), 5155.
ing. Namely, there is a number of patterns on how to De Clercq, S. (2007). Extending the Schwartz value theory for
assessing supplementary person-organization fit. PhD Thesis.
manage OV and similarly there are also different principles Universiteit Gent: Gent.
for developing OV. The purpose of this paper was not De Clercq, S., Fontaine, J. R. J., & Anseel, F. (2008). In search of a
merely to offer one more in a series of patterns, but to comprehensive value model for assessing supplementary person-
present a model that has a scientific foundation and a clear organization fit. The Journal of Psychology, 142(3), 277302.
Devero, A. J. (2003). Corporate values: Stimulus for the bottom line.
connection to contemporary business practice. Financial Executive, 19(3), 2023.
Dolan, S. L., & Altman, Y. (2012). Managing by values: The
leadership spirituality connection. People & Strategy Journal,
35(4), 2026.
Edwards, J. R., & Cable, D. M. (2009). The value of value
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