CONFIGURING A VITELITY TRUNK IN ELASTIX

Contents

Introduction.................................................................................................................................................. 1
Getting started ............................................................................................................................................ 1
Accessing Elastix ....................................................................................................................................... 2
SIP versus IAX2 ......................................................................................................................................... 2
SIP configuration ........................................................................................................................................ 2
Outgoing route ............................................................................................................................................ 5
Making a test call........................................................................................................................................ 7
Contact us ................................................................................................................................................... 7

Introduction

Vitelity provides high quality SIP trunks that can be configured within the Elastix interface. In this
document youll learn how to perform the required configurations to get started making phone
calls in little time.

Getting started

Before setting up your trunk please make sure to gather the following information assigned to
you by Vitelity:

Username
Password
DID
SIP inbound server (See the Support page of your Vitelity portal under Basic SIP
credentials)
Accessing Elastix

In order to access the Elastix interface, you must direct your browser to http://<ELASTIX
SERVER IP ADDRESS>. At the login prompt you must supply the admin credentials (default is
admin/palosanto). You should now be presented with the complete Elastix control interface.

SIP versus IAX2

Vitelity recommends the use of the SIP protocol as IAX2 is not currently supported.

SIP configuration

In the Elastix interface locate and click through the menus to:

PBX PBX Configuration Trunks

Then click on Add SIP Trunk as shown in the picture below.

Next, fill in the following fields as directed:

Outbound Caller ID: <VITELITY ASSIGNED DID>

Maximun Channels: <VITELITY CHANNELS>
See the picture below for more details.

Please proceed by entering the information as provided below and replacing the red items with
the information from Vitelity.

Trunk Name: vitel-outbound

Peer Details:

type=friend
dtmfmode=auto
host=outbound.vitelity.net
username=<VITELITY USERNAME>
fromuser=<VITELITY USERNAME>
trustrpid=yes
sendrpid=yes
secret=<VITELITY PASSWORD>
allow=all
nat=yes
canreinvite=no

User Context: vitel-inbound

User Details:

type=friend
dtmfmode=auto
host=<VITELITY SIP INBOUND SERVER>.vitelity.net
context=from-trunk
username=<VITELITY USERNAME>
secret=<VITELITY PASSWORD>
allow=all
insecure=very
nat=yes

Register String:

<VITELITY USERNAME>:<VITELITY PASSWORD>@<VITELITY SIP INBOUND

SERVER>.vitelity.net:5060

The picture below shows the details of the parameters to be filled into the form.

Finalize the configuration of the trunk by clicking on the Submit button. Do not forget to click on
the pink line at the top that reads Apply Configuration Changes Here for the changes to take
effect. See the picture below for an example.
Outgoing route

In order to place calls through your Vitelity trunk you must now configure an outgoing route.
Direct your browser to the following menu on the Elastix interface:

PBX PBX Configuration Outbound Routes

Next click on the Add Route option:

Fill the needed fields as follows:

Route Name: outbound

Dial Patterns:

011 .
1NXXXXXXXXX
911

Trunk Sequence:

For SIP trunks use SELECT SIP/vitel-outbound

The picture below shows how this is done.

Now just click on the Submit button and then on the pink bar at the top that reads Apply
Configuration Changes Here. This is required for the changes to take effect. See the picture
below for reference.

You are now ready to try your first call.

Making a test call

From any extension of the Elastix PBX you may dial as follows:

USA destination: 1 + AREA CODE + PHONE NUMBER (e.g. 14083512729)

International destination: 011 + COUNTRY CODE + CITY CODE + PHONE NUMBER (e.g.
01159342283268)

You should now be able to make and complete calls.

Enjoy your new SIP trunk from Vitelity!

Contact us

If you signed up for your Vitelity trunk through Elastix Depot LLC and require assistance in
setting it up, simply email us at support@elastixdepot.com or call (408)351-2729.