December Edition 2013

MINISTRY OF EDUCATION, MALAYSIA

COURSE INFORMATION

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

LEVEL : 3 SEMESTER 5

CREDIT UNIT : 2.0

CONTACT HOUR : FACE TO FACE : 3.0 HOURS / WEEK

NON FACE TO FACE :

COURSE TYPE : VOCATIONAL

PREREQUISITE : -

CORE REQUISITE : -

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COURSE OUTCOMES

At the end of the course, the students should be able to:-

1. Prepare work schedule of machine testing and installation status.

2. Apply effective communication and motivation at team and individual level.
3. Perform roles of leadership and responsibilities as a supervisor.
4. Identify meeting preparation.
5. Check machine testing and installation status.
6. Perform inventory stock management.
7. Perform work and maintenance report.

COURSE DESCRIPTION

This course covers the work schedule plan, monitor status of work progression, communication and motivation skill supervise machine testing
and final installation, verify part list inventory, report writing and conducting meeting. Its also produce a students with the potential to be leaders
and responsible.

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CONTENT AND LEARNING STANDARDS

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

1. PREPARE WORK 1.1 Explain subordinate job scope. 1.1.1 Obtain manpower resources, tools, equipment, parts
SCHEDULE and yearly planner according to workshop services
requirements.

1.1.2 Identify production plan activities according to workshop

services.

1.1.3 Obtain workshop plant operation according to safety

arrangement and location details.

1.1.4 Estimate duration of each activity according to time

frame allocate.

1.1.5 Perform subordinate job description according to

product specification.

1.1.6 Apply workshop organization chart according to human

resources job scope.

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1.2 Identify existing workload. 1.2.1 Obtain relevant resources of manpower, tools,
equipment and parts according to existing workload.

1.2.2 Identify types of product according to production

activities.

1.2.3 Ensure plant operation according to appropriate

personal work site safe.

1.2.4 Evaluate duration of each activity according to prepared

given work.

1.2.5 Apply organization chart according to personal

responsibility.

1.3 Produce work schedule plan. 1.3.1 Utilize personal job schedule according to schedule
formatting.

1.3.2 Prepare and tabulate job schedule according to

document of schedule chart.

1.3.3 Explain organization chart according to occupational

workshop practice.

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CONTENT AND LEARNING STANDARDS

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

2. SUPERVISE 2.1 Deliver instructional and motivational 2.1.1 Identify effective communication technique according to
COMMUNICATION AND skill. standard protocol.
MOTIVATION SKILL
2.1.2 Perform public speaking according to standard protocol.

2.1.3 Apply motivational skill method effectively according to

standard protocol.

2.2 Compare the leadership and 2.2.1 Perform brainstorming session effectively according to
interpersonal skill. standard.

2.2.2 Develop teamwork culture according to standard

organization culture.

2.2.3 Perform problem solving and decision making according

to real situation.

2.2.4 Practice leadership models according to good culture.

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2.3 Demonstration of presentation skill. 2.3.1 Identify presentation technique according to standard
worksheet.

2.3.2 Apply presentation technique according to standard

worksheet.

2.3.3 Perform presentation technique according to standard

worksheet.

CONTENT AND LEARNING STANDARDS

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PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

3. MONITOR WORK 3.1 Review work schedule/plan. 3.1.1 Determine plant operation information / data according
PROGRESS to standard operation procedure.

3.1.2 Interpret work schedule/ plan according to planning

worksheet.

3.1.3 Determine job description according to subordinate jobs

description worksheet.

3.1.4 Determine responsible personnel/parties involved

according to job description worksheet.

3.1.5 Comply with standard operating procedure according to

standard manual.

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3.2 Check status of work progress. 3.2.1 Utilize plant operation information/ data according to
operation procedure.

3.2.2 Determine compliance of work schedule/ plan according

to planning worksheet.

3.2.3 Determine completion of work within target according to

production manual.

3.2.4 Determine job description according to jobs description

worksheet.

3.2.5 Determine responsible personnel/ parties involved

according to jobs description.

3.2.6 Comply with standard operating procedure according

standard manual.

3.3 Produces work progress report. 3.3.1 Format progress reports according to worksheet.

3.3.2 Categorizes document progress report according to

worksheet.

3.3.3 Determine responsible personnel/ parties involved

according to jobs description.

3.3.4 Comply with standard operating procedure according to

standard manual.

CONTENT AND LEARNING STANDARDS

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PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

4. CONDUCT MEETING 4.1 Identify meeting objective. 4.1.1 Determine meeting objectives according to standard
operating procedure.

4.1.2 Identify target group profile according to requirement.

4.1.3 Determine meeting schedule according to standard

operating procedure.

4.1.4 Determine meeting venue according to requirement.

4.1.5 Determine meeting materials and facilities according to

standard operating procedure.

4.1.6 Determine meeting methodology according to MS ISO.

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4.2 Provide meeting requirements. 4.2.1 Comply with meeting agenda according to MS ISO.

4.2.2 Determine participants information (no. of participant

and profile) according to standard operating procedure.

4.2.3 Determine various meeting facilities and materials

according to requirement.

4.2.4 Setup meeting according to MS ISO.

4.3 Organize meeting. 4.3.1 Execute meeting procedures according to MS ISO.

4.3.2 Execute meeting agenda according to MS ISO.

4.3.3 Achieve meeting objective according to MS ISO.

4.4 Conclude meeting. 4.4.1 Comply with meeting procedure according to MS ISO.

4.4.2 Achieve resolution of meeting according to meeting

objective.

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CONTENT AND LEARNING STANDARDS

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

5. SUPERVISE MACHINE 5.1 Identify machine testing and 5.1.1 Interpret machine layout according to workplace area.
TESTING AND FINAL installation.
INSTALLATION 5.1.2 Determine type of machine testing and installation
according to manufacturers manual.

5.1.3 Perform machine testing and installation checklist

according to manufacturers manual.

5.2 Check machine testing and 5.2.1 Determine machine testing and installation requirement
installation status. according to manufacturers manual.

5.2.2 Perform machine system layout according to workplace

area.

5.2.3 Utilize machine testing and installation according to

standard operating procedure.

5.2.4 Apply testing instruments according to machine manual.

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5.2.5 Comply machine testing and installation according to

machine manual.

5.2.6 Apply safety procedures according to workshop safety

rules.

5.3 Perform machine operation. 5.3.1 Identify machine operation according manufacturers
manual.

5.3.2 Prepare test machine operation according

manufacturers manual.

5.3.3 Carry out installation and machine operation condition

according manufacturer manual.

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CONTENT AND LEARNING STANDARDS

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

CODE NAME : ETN 503

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

6. VERIFY PART LIST 6.1 Identify inventory list. 6.1.1 Determine parts and specifications equipment
INVENTORY according to manufacturer manual.

6.1.2 Determine company inventory system according to

inventory check list standard.

6.1.3 Determine location of stock according to workplace

area.

6.1.4 Check stock list according to inventory check list

procedure.

6.1.5 Perform stock classification according to inventory

check list procedure.

6.1.6 Identify stock flow process according to inventory

procedure.

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6.1.7 Determine responsible personnel / parties involved

according to duty list.

6.1.8 Utilize inventory check list according to inventory check

list standard.

6.1.9 Apply standard operating procedure according to

management standard requirement.

6.2 Check inventory stock. 6.2.1 Determine validity of parts and specifications according
to manufacturer standard.

6.2.2 Determine compliance of company inventory system

according to inventory check list procedure.

6.2.3 Identify checking procedure according to standard

operating procedure.

6.2.4 Determine location of stock according to workplace

area.

6.2.5 Compile updating of stock card according to

requirement.

6.2.6 Check updating of requisition document according to

requirement.

6.2.7 Check updating of inventory record (stock take, bin

card, etc.) according to requirement.

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6.2.8 Determine responsible personnel/parties involved

according to duty list.

6.3 Record current stock. 6.3.1 Identify type of record to be used according to recording
procedure.

6.3.2 Determine responsible personnel/parties involved

according to duty list.

6.3.3 Apply standard operating procedure according to

manufacturer standard.

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 December Edition 2013

CONTENT AND LEARNING STANDARDS

PROGRAMME : ELECTRONIC TECHNOLOGY

COURSE NAME : SUPERVISORY SKILL 1

ETN 503
CODE NAME :

CONTENT STANDARD LEARNING STANDARD PERFORMANCE CRITERIA

7. PREPARE WORK AND 7.1 Perform work and maintenance 7.1.1 Identify type of report according to MS ISO.
MAINTENANCE REPORT report.
7.1.2 List out work and maintenance report according to
management requirement.

7.1.3 Create work and maintenance report according to

management requirement.

7.1.4 Identify work and maintenance report according to

standard operating procedure.

7.1.5 Apply operating procedure according to manufacturers

standard.

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