THIRUVENKETAM.

K
kthiru12@gmail.com
Mobile: +91 9488813730

Over 7 Years of software development experience in Windows & Web based Application
development using ASP.NET, C#, VB.NET, ADO.NET, Web Services, WCF Services, WiX
Toolsets, JavaScript, HTML, XML, AJAX & SQL Server, Crystal reports and SSRS.

A highly motivated individual who is always learning, able to work to tight deadlines, and
who can communicate effectively with technical peers as well as business users. Someone
who encourages learning and the sharing of ideas and is always open to new ways of
working.

KEY SKILLS
Core Programming Languages:
C#, VB.Net, SQL, JavaScript, HTML, CSS, XML, VB.NET, JSON,UML, MSBuild, Auto
IT,WIX
Databases:
MS SQL Server (2005,2008,2012), My SQL, MS Access
Technologies and Frameworks:
.NET Framework (2.0-4.5.1),ASP.NET, MVC, WCF,ADO.NET, AJAX,Crystal Reports, SSRS,
IIS 6-8.5, Web services, WCF Services, WebAPI
Development Methodologies:
Agile development, Test Driven Development, Waterfall
Source Control:
TFS, Tortoise SVN
Ticketing Tools:
Remedy, Issue Tracker
WORK EXPERIENCE

Working as a Software Engineer in SERVION GLOBAL SOLUTIONS, Chennai, India, from

September 2012 to Till Date
Worked as a Software Engineer in MAERSK GLOBAL SERVICES , Chennai, India, from
August 2009 to January 2012
Worked as a developer in AV Design, Auroville, from December 2008 to July 2009.
Worked as a .Net developer in Harmoney Wealth Advisory Pvt.Ltd, Pondicherry, from
October 2007 to November 2008.
EDUCATION DETAIL

MCA from MEC, Mailam - Anna University in 2004-2007

B.Sc from Periyar Arts College,Cuddalore Madras University in 2000 - 2003
HSC from Fatima Hr.Sec. School ,Pondicherry TamilNadu Board in 1998-2000
MATRIC from UGMS ,Auroville TamilNadu Board in 1997-1998
 HIGHLIGHTS IN BUILD AND RELEASE MANAGEMENT

Experienced in creating build definitions and release workflows in TFS.

Involved in creating automated build system using MSBuild, WIX installer in TFS.
Involved in creating automated build system using r2p build tools from SVN
Integrate SW deliveries from development. This includes labels selection, element
version selection, merging, removing rules covered by new labels. In case the build fails,
the reason has to be investigated down to the element version change generating the
failure.
To act as Point of Contact for Build/Releases issues and guidance.
Experience in defining various branching, Labeling and merging strategies.
Maintain the code base across several versions.
Automated nightly build.
Prepare the code base for the build.
Experience delivering applications through multiple release cycles.

PROJECT DETAILS

Project #1

Products : AiQ Contact Center Products - AiQ 4.2, AiQ 5.0, AiQ 5.1,
Unify
4.2, Unify 5.0, LCM 3.3
Technologies Used : .NET 4.5, .NET MVC, ADO .NET, C#, Web Services, WCF
Services,
Silverlight, ASP.NET, C#, XML, MS SQL Server 2012, IIS, TFS,
WIX,
MSBuild, r2p build tools
Team size : 15
Organization : SERVION GLOBAL SOLUTIONS
My Role : Software Engineer

Product Description:
AiQ contact center products interfaces with corporate systems to bring customer information
to agent fingertips so that each interaction can be intelligent, efficient, and concluded
successfully with no unnecessary follow-up. Context awareness is also understanding what
media the customer chooses to use voice, email, or SMS and providing them support via
that media.

AiQ intelligently routes customers to the right agent the first time to provide them service.
Sometimes this means knowing why the customer is calling even before the agent says
hello.
 By allowing agents to contact their customers before their customers contact them,
ProActive Reach not only prevents heavy influxes of inbound calls, but instills a customer-
centric point of view in every interaction.
Responsibilities:
Involved in developing Web Services & WCF Services for the AiQ products Admin
Console , Unified Agent Client and Supervisor Dashboard.
Involved in developing Reporting Service (Windows based service) for the AiQ
products.
Involved in creating installers, software packages, setups and service pack (msp)
using WIX for AIQ products
Experienced in creating build definitions and release workflows in TFS.
Involved in creating automated build system using MSBuild and TFS.
Involved in creating automated build system using r2p build tools from SVN
Involved in Unit Testing and Integration Testing

Project #2

Title : CMDB
Technologies Used : ASP.Net 2.0 implementing in C#, MS SQL Server 2008, SSRS
Team size : 4
Organization : MAERSK GLOBAL SERVICES
My Role : Developer & Configuration Manager

Description: Configuration Management Database (CMDB) is an IT Asset repository

which records various IT assets like Servers, SAN, Switches and Tapes configuration details
and their relationships ,device location details and also the respective operational contact
details like Server owner, TDM, SDM, SD. It helps organization as a single point of contact to
view the IT assets supported by the team. Over 2000 + servers & other network devices of
our company are located in different countries where our company front offices are located.
This tool helps Infrastructure Support team for handling the tickets effectively without
breaching the SLA. The key features of this CMDB application are User access control,
advanced search options, server warranty & AMC notification reminder and various report
pulling options.

Responsibilities:
Gathering requirements and enhancements.
Involved in design of the database and uploading data
Involved in design and development of interactive user interface web pages.

Project #3
 Title : GLEO Automation
Technologies Used : AutoItv3 (au3 Script)
Team size : 2
Organization : MAERSK GLOBAL SERVICES
My Role : Developer

Description: This project automated the GLEO rolling process. GLEO is a web based
application to which the data are uploaded from XL in a cyclic process.

This Automation involves,

File handling Automation, Excel Automation, IE Automation.

Project #4

Title : ADITHYA
Client : Harmoney Wealth Advisory Pvt.Ltd
My Role : Team Member
Team Size : 4
Technologies Used : ASP.Net 2.0 implemented in VB.NET and
MS SQL Server 2005

Description: ADITHYA is an operational website developed for Harmoney Wealth Advisory

(P) Ltd., Pondicherry, for doing FINANCIAL PLANNING for their clients through the
system developed.
Major functions performed by the system ,
Seed/Client Management Functions
Data Gathering and Preplanning Functions
Planning Functions
Operations
Reports

Responsibilities:
Involved in writing SP, Cursors, joins, sub query, views.
Involved in coding of user interface screens.

Static website designed

Website URL -1 : www.harmoneywealth.com

Website URL-2 : www.auronature.com

PERSONAL DETAILS

DOB : 12 Jun 1982

Marital Status : Married
Nationality : Indian
Address : 2/574, Norht Street,
Edayanchavadi,Auroville - 605101
India-Tamil Nadu-Chennai

I declare that the information provided by me in this resume is true to the best of my knowledge.
Yours truly,
THIRUVENKETAM.K