CONTENTS

Chapter

Particulars
Page

no:

List of Table

List of Charts

Chapter 1

INTRODUCTION
1-5

1.1
Introduction

1.2 Scope of the Study

1.3 Objectives of the Study

1.4
Methodology

1.5 Limitation of the Study

1.6 Scheme of the Study

Chapter 2

REVIEW OF LITERATURE
6-10

Chapter 3

THEORETICAL FRAMEWORK
11-17
Chapter 4

DATA ANALYSIS & INTERPRETATION

18-34

Chapter 5
FINDINGS, SUGGESTIONS AND CONCLUSION
35-36

Findings

Suggestions

Conclusion

BIBLIOGRAPHY

APPENDIX
LIST OF TABLES

Table no.
Title

Page No.

4.1
Gender of the Respondents
18

4.2
Age Group Respondents
19

4.3
Educational Qualification of Respondents
20

4.4
Occupation of Respondents
21

4.5
Name of Card held by Respondents
22
4.6
ATM Service Providers
23

4.7
Bank ATM Cards
24
4.8
Why do you prefer ATM cards instead of paper money
25
4.9
Factors Influence the use of ATM cards

4.10
How frequently do you use ATM card
26
4.11
How much time spends in an ATM counter

4.12
ATM cards used for online shopping
27
4.13
Cards for Deposit

4.14
Cash for Withdrawal
28
4.15
Satisfied with ATM Service
29
4.16
Problem with using ATM Card
30
4.17
Evaluate services provided by ATM

4.18
Suggestion to make ATM more effective
LIST OF CHART

Table no.
Title

Page No.

4.1
Gender of the Respondents
18

4.2
Age Group Respondents
19

4.3
Educational Qualification of Respondents
20

4.4
Occupation of Respondents
21

4.5
Name of Card held by Respondents
22
4.6
ATM Service Providers
23

4.7
Bank ATM Cards
24
4.8
Why do you prefer ATM cards instead of paper money
25
4.9
Factors Influence the use of ATM cards

4.10
How frequently do you use ATM card
26
4.11
How much time spends in an ATM counter

4.12
ATM cards used for online shopping
27
4.13
Cards for Deposit

4.14
Cash for Withdrawal
28
4.15
Satisfied with ATM Service
29
4.16
Problem with using ATM Card
30
4.17
Evaluate services provided by ATM

4.18
Suggestion to make ATM more effective