Nader Ahmed

214-604-3239; naderahm1@gmail.com
www.linkedin.com/in/Nader7

EDUCATION
The University of Texas at Dallas May 2017
B.S., Information Technology System GPA 3.305

TECHNICAL SKILLS
Analysis Tools: R, Power BI, MS Excel, SAP, Tableau
Programming: C++, JAVA, SQL, Python
Operating Systems: Linux, Windows
Software: Adobe Photoshop, MS Office Suite, SAP
Databases: MS Access, MongoDB, Oracle

BUSINESS EXPERIENCE

North Texas Tollway Authority, Plano TX August 2014 Present

Support Service (Problem Resolution team)
Completed more than 10 projects that involved in improving processes.
Designed databases, reports, and data interfaces using MS Access.
Generated pivot tables, charts, and statistical data analysis using MS Excel.
Processed data entry such as payments, mails, and toll tag fulfillments.

Albertsons, Richardson TX September 2012 May 2014

Supervisor
Trained new associates and oversaw five employees during given shift.
Reconciled cash registers and balanced the safe box.
Handled customer service duties such as aiding patrons; responding to patron requests and criticisms; selling
money orders, phone cards, gift cards, lottery; processing account payments, and handling merchandise
returns.

BUSINESS PROJECTS

NTTA Missing Data Project February 2016

Developed a database in order to extract an unmatched TX plate data from TXDOT.
Constructed data entry form using InfoPath.
Educated more than 10 employees in a 2-week period resulting in an increased project completion rate.
Designed a summary report using Excel to forecast the statistics of the project as well as the status of the
project.

NTTA Inventory Project November 2016 December 2017

Implemented a database that manage an inventory stock level for interdepartmental use.
Automated multiple Excel reports that provides mangers with critical information.
Provided a capability to reconcile what is in the system verse physical count.
Reduced idle time by simplify the manual entry, which led in improvement in productivity.

ADDITIONAL INFORMATION
Languages: fluent in Amharic
Eligibility: USPR Eligible to work in the U.S. with no restrictions