Modernize Your Enterprise Voice Network

AudioCodes Universal Communications Architecture (UCA) solution fulfils an important role in the digital
workplace transformation process, enabling large enterprises with disparate multi-vendor communications
systems to modernize their voice networks efficiently and cost-effectively. UCA achieves this through consolidation
of communications silos, connectivity with SIP trunk services and utilization of the corporate IP network to
optimize call routing.

UCA employs session border controllers, global end-to-end routing and policy management, and AudioCodes
advanced VoIPerfectTM voice technology to enable the creation of a universal network that offers high voice
quality, without having to replace existing platforms. The end result is a future-proof voice infrastructure that is
easy to manage, maintains corporate security and delivers significant capital and operational cost savings.

UCA Solution Highlights

Integration of communication silos over corporate WAN
Establishment of centralized or regional SIP trunk hubs
Centralized enterprise-wide call routing and dial plan
Robust protection from malicious attacks, fraud and eavesdropping
Reliable connectivity for remote workers and web calls (WebRTC)
Global voice network management and monitoring

UCA Solution Benefits

Reduced communications costs through use of corporate WAN and SIP trunks
Lower operational costs through centralized management
Manage the migration to UC at your own pace
Increased user satisfaction with reliable connectivity and HD voice
Meets global regulatory and compliance requirements
The 4 Pillars of Large Enterprise Voice Network Modernization
Unify, Centralize & Optimize
Due to growth via acquisitions and technology
evolution, enterprise voice networks often consist of
many disconnected and incompatible communications
silos. AudioCodes SBCs enables enterprises to
connect all of their silos seamlessly, creating a unified
voice network network, while controlling the pace of
migration.
Significant operational cost savings can be achieved
with the AudioCodes Routing Manager which delivers
enterprise-wide session routing through centralized
dial plan and policy control.
AudioCodes VoIPerfect solution can be used to
significantly reduce consumption of costly MPLS
bandwidth or deliver high voice quality over
unmanaged broadband links.
Connect and Migrate
UCA enables enterprises to rationalize their external
communications connectivity by replacing local
PSTN links with centralized SIP trunk connections via
AudioCodes Mediant SBCs.
With AudioCodes hybrid TDM-SIP SBCs local PSTN
contracts can be maintained during the migration or
continue to operate after the migration is complete
for backup or regulatory purposes.
Manage and Operate
AudioCodes One Voice Operations Center (OVOC)
is a key component of UCA, delivering efficient
and comprehensive lifecycle management of the
solution elements and the enterprise voice network.
OVOC enables administrators to carry out day-to-
day tasks, including network planning, provisioning,
troubleshooting and configuration, from a single
centralized location.
OVOC also supports real time quality of experience
monitoring, giving administrators the ability to
detect, analyze and correct voice quality issues
before they become service affecting.
Secure and Comply
Introducing SIP trunk connectivity, along with the
need to connect growing numbers of remote workers
opens the enterprise network up to potential security
threats. UCA provides comprehensive protection
against service-affecting attacks (e.g. DoS, DDoS),
fraud and eavesdropping while ensuring that trusted
traffic continues to be serviced.
Where enterprise-wide call recording is required for
regulatory or compliance purposes, UCA includes
AudioCodes SmartTAP call recording solution for
centralized recording and retrieval of targeted calls.
 AudioCodes Universal Communications Architecture

HQ
UC/UCaaS
Vendor A

UCaaS/CCaaS
Service

SIP Trunk
Service
Mobile/Remote
Workers ROUTING
NOC

MANAGEMENT

RECORDING

WAN
Local PSTN

Web Communication
(WebRTC)

Branch 1 Branch 2 Branch 3

PBX IPPBX IPPBX
Vendor B Vendor C Vendor D
 Universal Communications Architecture Building Blocks
The core of the Universal Communications Architecture is AudioCodes offering of field-proven, reliable and
scalable products. These products form the broadest, single-vendor enterprise voice modernization portfolio
available in the market.

All AudioCodes voice products are built on a single code base ensuring feature parity and full functional
compatibility across the board. As AudioCodes supplies all the underlying components of the UCA solution, field
issues can be resolved rapidly and efficiently.

OVOC

AudioCodes Routing One Voice Operations Enterprise Communications

Manager (ARM) Center (OVOC) Applications
Centralized and optimized Enabling centralized lifecycle Including compliance recording and
end-to-end routing featuring management and voice quality fax server solution
a unique and intuitive GUI for monitoring of enterprise voice
easy monitoring and foolproof networks
provisioning

Session Border Controllers (SBCs) Hybrid SBC/Media Gateways

Hardware and software-based, for seamless Scalable connectivity with legacy
and secure connectivity with SIP trunks and TDM PBXs and the PSTN
IP-PBXs

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IPmedia, Mediant, MediaPack, Whats Inside Matters, OSN, SmartTAP, User Management Pack,
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to change without notice.
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