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JOHN BRYNELSEN

SUMMARY PROFILE
Enthusiastic and outgoing young professional with over five years
Web Design experience (freelance work).
[416] - 576 - 4199
Strong IT skills, proficiency in Social Media Marketing, Web Design
www.johnnybegood.ca
and Development, Database Management, Online Marketing, Graphic
me@johnnybegood.ca
Design and online media presence.
Excellent communication and interpersonal skills.
Freelance Web
Comfortable handling the pressure of a highly competitive work
Developer
environment.
and Entrepreneur
Track record of accomplishing and surpassing goals and
Toronto, Ontario
expectations of management

SKILLS AND EXPERTISE


Information Technology experience gained from:
Working knowledge and proficiency with coding, HTML5, PHP and
other web development platforms developed through self-learning
and 5+ years experience freelancing web development services.
Social Media Marketing experience gained from both freelance and
salary work for different firms.
Proficient in general computer operation for both business and
recreation, developed over a childhood in the 90s and a youth
throughout the biggest technological growth period since the
Technological Revolution!

Sales experience gained from:


Five years of direct selling in the service industry.
Working as a primary customer contact for reservations and resort
packages at a major Marina/Resort on the Sunshine Coast.
Managing a retail store/resorts sales team after 6 years of
employment at the Secret Cove Marina.
Up-selling of products, services and opportunities to customers at
restaurants and ski resorts.
Communication skills gained from:
Eight years of public speaking and debate experience.
Management of Secret Cove Marina and employees.
Being the primary point of contact for customers and visitors alike in
the Ski Resort.
Aiding with movement around the mountain and assisting with traffic.

Customer relations skills gained from:


Handling guest incidents, complaints, issues and concerns.
Being a friendly and helpful customer relations point for guests.
Customer service at both Big White and Secret Cove Marina.

Negotiation skills gained from:


Conflict Resolution training and work experience.
Incident Investigation and Occupational Health and Safety
management and training.
Eight years of debate and Model United Nations Experience.

WORK EXPERIENCE
On-Going Freelance Work in IT, Global 2012-Present
Experience working with multiple small-businesses in developing web
presence for their brand. Experience on projects from creating brands
all the way to web space update and enhancements.

Sales and Marketing Manager, United Greeneries, Vancouver 2016-2017


Accomplished marketing and sales human resource objectives by
recruiting, selecting, orienting, training, assigning, scheduling,
coaching, counselling, and disciplining employees; communicating
job expectations; planning, monitoring, appraising, and reviewing job
contributions; planning and reviewing compensation actions;
enforcing policies and procedures.
Achieved marketing and sales operational objectives by contributing
marketing and sales information and recommendations to strategic
plans and reviews; preparing and completing action plans;
implementing production, productivity, quality, and customer-service
standards; resolving problems; completing audits; identifying trends;
determining system improvements; implementing change.
Improved product marketability and profitability by researching,
identifying, and capitalizing on market opportunities; improving
product packaging; coordinating new product development.
Provided information by collecting, analyzing, and summarizing data
and trends.
Protects organization's value by keeping information confidential.

General Labourer, Liberty Tire Recycling, Legal, AB 2015-2016


De-rimmed tires and processed rubber into final product.
Operated Skid Steer, Forklift, and plant machinery.
Assisted Dispatch department and helped prepare for Government of
Alberta transportation safety audits.

Pipeline Labourer, AECOM, Fort Saskatchewan, AB 2014-2015


Provided support in many areas of pipeline operations, including
stringing crew, pipe gang, welding, clean-up, bore support and
coating crew.

Ski Patroller, Big White Ski Resort, Kelowna, BC 2012-2014


Provided a friendly and helpful customer relations point through both
service and up-selling opportunities available on the mountain.
Served as the primary point of contact for customers and visitors
alike, aiding with movement around the mountain and assisting with
traffic.
Handling guest incidents, complaints, issues and concerns.
Undertook Incident Investigation and Occupational Health and Safety
management and training.
Responded to all emergency situations on the mountain.

Dock Manager, Secret Cove Resort and Marina, Sechelt, BC 2012-2014


Managed sales staff, oversaw targets and utilized promotions and
item placement to encourage sales to achieve said targets.
Trained staff in Customer Service, as primary points of contact to
customers, to improve sales.
Scheduled staff and assisted with hiring and training new employees.
Handled serious customer complaints and took control of emergency
situations when they arose.
Ran training seminars for sales staff to assist in product sales by
recognizing targets and predicting possible areas to touch up
depending on information and feedback from the floor.
Oversaw all staff and ensured hazards eliminated and risk mitigated.

Some employers and job positions withheld to save space. Please contact
Johnny directly for a comprehensive list of work experience.

EDUCATION AND TRAINING


High School Diploma - from High School Diploma - from
Shawnigan Lake School Shawnigan Lake School
Emergency Medical Responder, Swiftwater Rescue Technician
Ministry of Health BC ProServe
H2S Alive, Enform Professional Security Guard
Construction Safety Training Training - Level 1

VOLUNTEER EXPERIENCE
Under-Secretary General of Marketing for Vancouver Model United Nations
A role in which I marketed, organized and helped to successfully host
over 900 delegates from high schools across the world.
Contacted schools, arranged advertising avenues, managed social
media marketing and communicate via phone and email with
potential target schools/groups to encourage attendance at the
conference.

Royal Canadian Marine Search and Rescue


Long-time member of Excellent Standing.
Progressed from Junior Crew to full Crew Member, responding to
emergencies on the ocean.
Gained experience in radio and telecommunications, task
management and a variety of handy skills for use both on and off the
water.

Other Volunteer Opportunities


Volunteer Medical Attendant at numerous sporting events and music
festivals throughout the years.
Four-week humanitarian school mission to Ban Natoe, Thailand spent
building residential units for other students and exploring the country.
AWARDS AND ACCOMPLISHMENTS

Won numerous awards and competitions in the United States and Canada
throughout High School, including:

The Bruce Anderson-McLean Award for Leadership, given for


outstanding service and leadership within a sport or fine art program.
I received this award for my unwavering dedication to the Model
United Nations and Debate program for 5 years.

Model UN, Debate and Public Speaking: Captained my High


Schools Public Speaking and Debate team for 4 years.

Voted Senior House Prefect for strong leadership and commitment


to my house.

Voted Technology Captain, which made me the primary student point


of contact for IT issues at school, due to my extensive knowledge and
experience with computers.