Solved: Samsung Galaxy S4 Skype audio problem - Skype Community

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Samsung Galaxy S4 Skype audio problem SOLVED

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MonishRai
CASUAL TOURIST

16-07-2014 04:02

Hi. I'm using Samsung Galaxy S4 I9505 running Android KitKat v4.4. 2. Since yesterday I'm facing a problem with the Video Call in which the recipient of my call is able to hear my
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distorted topicI restarted the phone & reinstalled the latest version of Skype from Play Store. Yet the problem continues. Please help.
voice. Reply

Regards
MONISH RAI

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Samsung Galaxy S4 Skype audio problem

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Samsung Galaxy S4 Skype audio problem

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1 Accepted Solution

robh1234
CASUAL ADVENTURER

23-07-2014 03:17

Think I figured it out - I had enabled 'OK Google' from any screen - turning it back off solved the issue.

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asweepe13
CASUAL ADVENTURER

16-07-2014 04:10

Same here. It started happening after the most recent update. I've been scouring but haven't found a solution yet.

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MatthewShea
NOVEL ADVENTURER

16-07-2014 16:41

I'm having this issue, too. The current version (4.9) and an older version (4.0) are doing the same thing. The problem also persists across reboots and clearing data. The person I'm calling says I sound like a
chipmunk. The echo test service shows the same behavior. My voice is significantly sped up when the message plays back. Video is fine.

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robh1234
CASUAL ADVENTURER

23-07-2014 02:46

This started happening for me too about a week ago.

Have tried reboots and re-installs with no success.

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robh1234
CASUAL ADVENTURER

23-07-2014 03:17

Think I figured it out - I had enabled 'OK Google' from any screen - turning it back off solved the issue.

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19

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asweepe13
CASUAL ADVENTURER

23-07-2014 04:22

Turning off 'OK Google' from any screen worked for me! Brilliant!

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MatthewShea
NOVEL ADVENTURER

24-07-2014 20:40

Worked for me too. Here are more details, in case anyone's still having trouble:

1. Go to the Google Settings app.
2. Tap "Search and Now"
3. Tap "Voice"
4. Tap '"Ok Google" Detection'
5. Ensure that "From any screen" is de-selected.
(per my Galaxy S4)

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pici2107
NOVEL TOURIST

https://community.skype.com/t5/Android/Samsung-Galaxy-S4-Skype-audio-problem/td-p/3334028[3/31/2017 11:18:30 PM]

Solved: Samsung Galaxy S4 Skype audio problem - Skype Community

25-07-2014 06:12

Hi
I've got very similar if not the same problem since ive received the latest update either for my phone /galaxy s4/ and also for the skype. The phone runs now on the kitkat 4.4.2 and if i try to make a video
call using the phone, the speaker want to blow, the whole house estate can hear the extreme noise from it. Cant control the volume either.
Sirprisly the normal voice call is ok. Can do the echo call test, works fine what so ever.
Did try to turn off that google search thing, doesnt make any difference.
Please help me, if anybody has any idea or solution.
Thanks a million

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4.4.2 galaxy s4 KitKat loud video call sound problem

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nettaf711
CASUAL ADVENTURER

18-08-2014 16:02

Thank you so much! I have had the same problem and turning off OK google from any screen solved it! Wouldn't have thought that could be the problem...

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MD2000
NOVEL TOURIST

29-08-2014 19:14

I have similar issue with Samsung galaxy S4 T231, which is purchased a couple of weeks back. I have installed sype by dowloading from skype site. Checked and found aduio output is not coming
neitherfrom phone inbuilt speaker nor from Head phone. 3G video call is working i.e audio and video is ok. Skype using Wifi aswell as 3GGSM NETWORK ishaving problem with audio output.i.e unable to
hear otherside voice. Mic is ok. I have purchased this TABexclusively for SKYPE video chat. Now unable to use it. Kinly suggest solution for this issue if any resolved such a a problem.

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30 replies 16-07-2014 04:02 38459 views 56 kudos 24 in conversation

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https://community.skype.com/t5/Android/Samsung-Galaxy-S4-Skype-audio-problem/td-p/3334028[3/31/2017 11:18:30 PM]

Solved: Samsung Galaxy S4 Skype audio problem - Skype Community

https://community.skype.com/t5/Android/Samsung-Galaxy-S4-Skype-audio-problem/td-p/3334028[3/31/2017 11:18:30 PM]