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Leadership
1. The privilege to have the responsibility to direct the actions of others at varying
levels of authority and with accountability to both successful and failed
endeavors. ( Roberts 1989)
2. The process of influencing the activities of an organized group in its effort toward
goal achievement. (Stogdill, 1974)
4. A process by which one inspires others to work together for the achievement of a
common mission and goal, a social transaction. ( Merton 1969)
5. A vital ingredient which transforms a mere crowd into a functional and useful
organization. It can be taught and it is a transferable skill. ( Adair 1983)
THEORIES
1. Max Weber
• Bureaucratic Organization Theory (1922)
2. Henry Fayol
• Management functions theory (1925)
3. Douglas Mc Gregor
• Theory X and Theory Y (1960)
4. Fredrick Taylor
• Scientific management Theory (1900-1930)
5. Kurt Lewin-
• Categorized Leadership Styles (1939)
• Develop Field Theory of Human behavior (1951)
6. Abraham Maslow
• Father of humanistic psychology theorized that man's various needs form
a hierarchy starting with their basic needs.
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Styles of Leadership:
1. AUTHOCRATIC
• Decisions are made with little or no staff input.
• The manager does not delegate responsibility . Staff dependence are
fostered.
2. PARTICIPATIVE
• Problems are identified by the manager and presented to the staff with
several solutions.
• Staff members are encouraged to provide input but the manager makes the
final decision
3. DEMOCRATIC
• Staff members are encouraged to participate in the decision making
process whenever possible.
4. LAISSEZ- FAIRE
• Little direction, structure or support is provided by the manager
5. CONSULTATIVE
• The first consultative (also called collective) leadership style is:
o The leader shares the problem with the relevant team members
individually getting their ideas and suggestions without bringing
them together as a group. Then the leader makes the decision that
may or may or reflect team member influence.
• The second consultative leadership style is:
o The leader shares the problem with the relevant team members as a
group, obtaining their collective ideas and suggestions. Then the
leader makes the decision that may or may not reflect team
member influence.
A group of psychologists led by Lewin , Lippit, & White (1939) focused on their theory
on three leadership styles.
1. AUTHORITARIAN LEADER
Autocratic leaders – cause the worst level of discontent because they make decisions
without consulting anyone.
Maintains strong control
Does the planning
Makes the decisions
Gives the orders
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Directive, critical and punitive
Make decisions that are not in the best interest of the group
Give themselves a higher status than the group members-reduces
open communication & trust
Tend to get good quantity and quality of output but little autonomy ,
creativity, or self-motivation.
This can be appropriate for an emergency situation when the
leaders know what to do, but it does not develop people.
In Lewin’s experiments, this approach caused the worst level of
discontent and can lead to revolution.
It sometimes happens in healthcare situations when the
administration decides on a change without consulting nursing.
Revolution may not result , but low morale , bad feelings, and
undercover retaliation can occur.
o Leaders makes decision alone
o Tend to be more concerned with task accomplishment than
with concern for people.
o Tends promote hostility and aggression or apathy and to
decrease initiative.
Output: highly quantity good quality
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o People – oriented and focus on human relations and
teamwork.
o Leads to increased productivity and job satisfaction.
Ouput of data: creative, highly quality
Very permissive
Nondirective
Passive
Inactive
Members may work independently and possibly at cross purposes
because there is no planning or coordination and little cooperation.
Chaos is likely to develop unless an informal leader emerges.
This style can work with very mature, autonomous workers, but it is
more likely to be inefficient and unproductive.
Minimally involved in decision making.
This style works best when people are capable and motivated to
decide and are not hindered by a central coordinator.
When used, people may not work in a coherent manner or put it
in the enrgy they would if they were actively led.
o Leaders are loose and permissive
o Abstain from leading their staff
o They foster freedom for everyone and want everyone to feel
good.
o Results in low productivity and employee frustration.
Output/ result: Variable. Poor quality
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aggression or apathy and job satisfaction employee frustration
Output;
Highly quantity, good Variable , poor quality
quality Creative, highly quality
Trait Theory-assumes that leaders are born with traits particularly suited to leadership.
energy
drive
enthusiasm
ambition
aggressiveness
decisiveness Universal leadership traits:Traits that are related to leadership effectiveness
according to Swanaburg (1993) are as follows:
1. Intelligence Traits - in order to relate well and inspire subordinates to perform well.
judgment
decisiveness
knowledge
fluency of speech
2. Personality Traits – to facilitate the leadership capability of a nurse manager as he or
she is able to motivate the people so that goals of the organization are achieved.
adaptability
alertness
creativity
cooperativeness
personal integrity
self-confidence
emotional balance
control
independence (nonconformity)
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1. Staying calm under pressure
2. Admitting errors and owning up to mistakes rather than covering them up.
3. Persuading others without resorting to negative or coercive tactics
4. Being an expert in a broad range of areas rather than having a narrow-minded
approach.
1940s- trait theory was the basis for most leadership research:
Early work/theories in this area maintained that traits are inherited.
Later work /theories suggested that traits could be obtained through learning and
experience.
self-assurance
self-confidence
friendliness
affection
honesty
fairness
loyalty
dependability
technical mastery
teaching skill
Leaders possesses common leadership traits (Researchers)
1. Leaders need to be more intelligent than the group they lead. However, a highly
intelligent person may not find leadership responsibilities challenging enough, may prefer
to work with abstract ideas and research, and may have difficulty relating to the group.
2. Leaders must possess initiative, the ability to perceive and start courses of action not
considered by others.
3. Creativity is an asset. Having originality – the ability to think of new solutions to
problems and ideas of new ways to be productive-is helpful.
4. Emotional maturity with integrity- a sense of purpose and direction, persistence,
dependability, and objectivity-is another important trait. Mature leaders do what they say
they will and are consistent in their actions. They often work long hours, apply
themselves intensely, and spread enthusiasm to followers. Energy, drive, and good health
are necessary to endure the long hours, overcome obstacles, and sustain continuous
achievement. Self-assurance is self-confidence. It is hoped that leaders perceived
themselves as effective problem solvers who can successfully handle the difficulties that
confront them.
5. Communication skills are important. The leader needs to understand others and speak
and write clearly.
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6. Persuasion often is used by leaders to gain the consent of followers. The leader may
make suggestions, supply supportive data, ask generating questions, make compromises
and request actions to persuade others.
7. Leaders nee to be perceptive enough to distinguish their allies from their opponents
and to place their subordinates in suitable positions.
8. Leaders participate in social activities. They can socialize with all kinds of people and
adapt to various groups. Approachable, friendly, and helpful, they gain the confidence
and loyalty of others in such a way that makes people willing to cooperate.
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PLANNING
-assessing
-establishing goals and objectives,
-implementing and
-evaluating them, and subjecting these to change as new facts are known.
It involves:
• assessing a situation
Scope Planning
1. Top level Manager
• make decisions affecting the entirety of the firm. Top managers do not direct the
day-to-day activities of the firm; rather,
• they set goals for the organization and direct the company to achieve them. are
• ultimately responsible for the performance of the organization, and often, these
managers have very visible jobs.
• have a great deal of managerial experience and have moved up through the ranks
of management
• Top management
• Nursing Directors
• Chief Nurses
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• motivate and assist first-line managers to achieve business objectives.
Middle Manager
• Different Floor supervisor
• Unit Supervisor
• typically do not set goals for the organization, they have a very strong influence
on the company.
• interact on a daily basis, and if the managers perform poorly, employees may also
perform poorly, may lack motivation.
Max Weber
• is a well known German Sociologist.
• The need for legalized, formal authority and consistent rule and regulations for
personnel in different positions.
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• Proposed the bureaucracy as an organized design.
His Life
Was born on april 21,1846 died June 14,1920
• In 1882 Weber enrolled in the University of Heidelberg as a law student.
• In 1886 Weber passed the examination for "Referendar", comparable to the bar
association examination in the British and American legal systems.
• Throughout the late 1880s, Weber continued his study of history. He earned his
law doctorate in 1889 by writing a doctoral dissertation on legal history entitled
The History of Medieval Business Organizations.
His Achievements:
• One of the founders of modern sociology and consider also as a historian and
economist.
• The affinity between capitalism and Protestantism, the religious origins of the
Western world, the force of charisma in religion as well as in politics, the all-
embracing process of rationalization and the bureaucratic price of progress, the
role of legitimacy and of violence as offsprings of leadership.
Henry Fayol
His Life
• Was born on july 29,1841 at istanbul died nov. 19,1925 at paris.
• became director in 1888, when the mine company employed over 1,000 people,
and held that position over 30 years until 1918. Fayolism is one of the first
comprehensive statements of a general theory of management
• He has proposed that there are six primary functions of management and 14
principles of management
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Principles of Management according to Henry Fayol
• Authority. Managers must be able to give orders. Authority gives them this right.
• Discipline. Employees must obey and respect the rules that govern the
organization.
• Unity of command. Every employee should receive orders from only one
superior.
• Unity of direction. Each group of organizational activities that have the same
objective should be directed by one manager using one plan.
• Scalar chain. The line of authority from top management to the lowest ranks
represents the scalar chain.
• Order. People and materials should be in the right place at the right time.
• Initiative. Employees who are allowed to originate and carry out plans will exert
high levels of effort.
• Esprit de corps. Promoting team spirit will build harmony and unity within the
organization.
Kurt Lewin
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• Lewin is often recognized as the "founder of social psychology" and was one of
the first to study group dynamics and organizational development.
• Unfreezing stage
the participants agree the status quo is undesirable and the actual change is
planned in detail and implemented.
typically a period of confusion and transition. We are aware that the old ways are
being challenged but we do not have a clear picture as to what we are replacing
them with yet.
• Refreezing
Douglas Mc Gregor
• He reinforces these ideas by theorizing the managerial attitudes about the
employees can be directly correlated with employee satisfaction.
• THEORY OF X AND Y
• Theory X Managers believe that their employees are basically lazy, needs
constant supervision and direction.
• Theory Y Managers believe that their workers enjoy their work, are self
motivated, and are willing to work hard to meet personal and organizational goals.
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Frederick Taylor
• Scientific Management Theory
• 3. Workers should be able to view how they “fit” into the organization and how
the contribute to overall organizational productivity.
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• 4. The relationship between managers and workers should be cooperative and
interdependent, and the work should be shared equally.
Abraham Maslow
was born on april 1, 1908 and raisedin Brooklyn New York.
Died June 6, 1970
His Life
• his childhood as lonely and rather unhappy, because, as he said, "I was the little
Jewish boy in the non-Jewish neighborhood. It was a little like being the first
Negro enrolled in the all-white school. I was isolated and unhappy. I grew up in
libraries and among books, without friends.
Maslow on Management
• about "enlightened management," describing the type of workplace that would be
most conducive to the workers' reaching a point of self-actualization (happiness).
If we adhere to the concept that management is hardware and leadership is
software, what he is really writing about is leadership - although he calls it
management.
• Assume that everyone will have the same ultimate managerial objectives and
will identify with them no matter where they are in the organization or in the
hierarchy.
• Eupsychian economics must assume good will among all the members of the
organization rather than rivalry or jealousy.
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• Assume that the organization is healthy enough, whatever this means.
• We must assume that the people in eupsychian plants are not fixated at the
safety-need level.
• Assume that everyone can enjoy good teamwork, friendship, good group
spirit, good group homonomy, good belongingness, and group love.
• Assume that people can take it, that they are tough, stronger than most people
give them credit for.
• That everyone prefers or perhaps even needs to love his boss and that
everyone prefers to respect his boss ...
• Assume that everyone dislikes fearing anyone (more than he likes fearing
anyone), but that he prefers fearing the boss to despising the boss.
• Assume preference for being a whole person and not a part, not a thing or an
implement, or tool, or "hand."
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• We must assume the defense and growth dialectic for all these positive trends
that we have already listed above.
• Assume that everyone but especially the more developed persons prefer
responsibility to dependency and passivity most of the time.
• The general assumption is that people will get more pleasure out of loving
than they will out of hating (although the pleasures of hating are real and
should not be overlooked).
• Assume that fairly well-developed people would rather create than destroy.
• Finally we shall have to work out the assumption of the metamotives and the
metapathologies, of the yearning for the "B-values," i.e., truth, beauty, justice,
perfection, and so on.
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PHILOSOPHY
In Nursing Philosophy
• Is the statement of beliefs and values that direct one’s life. In an organization the
philosophy is the sense of purpose of the organization and the reason behind its
structure and goals.
• The nursing philosophy may be broad and general. But it directs nursing behavior
• The statement of the philosophy emphasized the following:
a. Quality
b. Quantity
c. Scope of service
d. Decision making (factual information)
e. Appropriate delegation of function
f. Achievement of organizational goals
g. Vertical and horizontal communication
h. Flexibility to meet change
NOTE: The Philosophy of nursing service dovetails with the philosophy of the agency.
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Vision Statement
Mission
Values
• Values are traits or qualities that are considered worthwhile; they represent an
individual’s highest priorities and deeply held driving forces.
• Values are also known as core values and as governing values.
• It defines how people want to behave with each other in the organization.
1. What
2. When
3. Where
4. How
5. Who
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6. Why
7. Can
Time Management
• Is a technique for allocating ones time through the setting of goals, assigning
priorities, identifying and eliminated wasted time, and using managerial
techniques to reach goal efficiently.
1. Planning anticipates the problem that will arise from actions without thought.
2. tasks to be accomplished should be done in sequence
3. setting deadlines
4. learning to understand why one procrastinates makes him aware that a plan can be
initiated
5. Delegation
1. Policies should be written and understandable and known by those who will
affect them
2. Policies should be comprehensive in scope, stable and flexible.
3. Policies should be consistent.
4. Policies should be realistic and should be prescribed limit
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5. Policies should allow for discretion and interpretation by those responsible for
it.
Interdepartmental Policies
Nursing Procedures
Vision
A world-class, innovative and Christ-centered health care service provider
committed to evangelized healing through compassionate quality care.
Mission
As a living witness to Christ centered gospel values we:
Vigorously sustain world class, innovative and Christ-centered health care services
with compassionate quality care.
Responsively meet the needs of customers through dynamic enhancing of assets.
Continuously conduct training and formation to health care service providers.
Adeptly leverage resources for viability.
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Forecasting
The process of making statements about events whose actual outcomes (typically)
have not yet been observed. A commonplace example might be estimation of the
expected value for some variable of interest at some specified future date.
Forecasting is the science of predicting future outcomes. In business, it applies to the
future of a business, product, or industry. It's extremely important for a business
to do proper forecasting before developing new products or product lines, lest you
spend a lot of time and money developing a product that fails in the marketplace
Forecasting can be described as predicting what the future will look like, whereas
planning predicts what the future should look like.
TYPE OF AGENCY WHICH WILL OPERATE
I. Primary
• Health center, private practitioner’s clinic, barangay health stations
provision of the most basic health services at the community level
first contact of individuals to the health care system
actions to protect against disease and disability, such as getting immunizations,
ensuring the supply of safe drinking water, applying dental sealants to prevent
tooth decay, and guarding against accidents.
Health promotion includes the basic activities of a healthy lifestyle: good nutrition
and hygiene, adequate exercise and rest, and avoidance of environmental and
health risks
Secondary
District Hospitals, Municipal Hospitals
Facilities either privately owned or government operated such as infirmaries,
municipal, district hospitals and out-patient departments of provincial
hospital.
Should have diagnostic equipment like X-ray and a laboratory.
Includes simple surgery like appendectomy and caesarian sections
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• Secondary prevention is to identify and detect disease in its earliest stages,
before noticeable symptoms develop, when it is most likely to be treated
successfully. With early detection and diagnosis, it may be possible to cure a
disease, slow its progression, prevent or minimize complications, and limit
disability.
Tertiary Hospitals
• General hospitals, Regional Hospitals, City hospitals
Delivery of highly specialized care
300- 500 bed capacity
a major hospital that usually has a full complement of services including
pediatrics, general medicine, various branches of surgery and psychiatry
Referral for secondary care facilities
Specialty Hospitals
• Philippine Heart Center, Kidney Institute of the Philippines, Lung Center
Specialize in treating patients with serious and often complex medical conditions
requiring a longer length of stay.
Types of specialized hospitals include trauma centers, children's hospitals, seniors'
hospitals, and hospitals for dealing with specific medical needs such as
psychiatric problems, pulmonary diseases, and so forth.
BUDGETING
DEFINITION:
Systematic documentation of one or more carefully developed plans for all
individually supervised activities, programs or sections to meet overall and
specific unit goals.
a plan that outlines an organization's financial and operational goals. So a budget may
be thought of as an action plan; planning a budget helps a business allocate
resources, evaluate performance, and formulate plans.
planning a budget can occur at any time, for many businesses, planning a budget is an
annual task, where the past year's budget is reviewed and budget projections are
made for the next three or even five years.
Plan that expresses the activities of an agency in terms of pesos covering a specific
period of time.
Plan for allocation of resources and a control for ensuring that results comply with the
plans.
A plan or schedule adjusting expenses during a certain period to the estimate or fix
income for the period.
An operational management plan stated in terms of income and expenses
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Nursing budget
A plan for allocation of resources based on preconceived needs for a proposed series
of programs to deliver patient care during one fiscal year.
Hospital budget
Is a financial plan to meet future service expectations. These expectations are derived
from the best judgment of the needs of the community.
Budgeting translates these needs to manpower, equipment and supplies so that both
services are provided at the highest level of quality at a minimum cost.
TYPES OF BUDGETING
1. Sales budget: The sales budget is an estimate of future sales, often broken
down into both units and dollars. It is used to create company sales goals.
3. Cash Flow/Cash budget: The cash flow budget is a prediction of future cash
receipts and expenditures for a particular time period. It usually covers a
period in the short term future. The cash flow budget helps the business
determine when income will be sufficient to cover expenses and when the
company will need to seek outside financing.
5. Project budget: The project budget is a prediction of the costs associated with
a particular company project. These costs include labor, materials, and other
related expenses. The project budget is often broken down into specific tasks,
with task budgets assigned to each.
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THE BUDGETARY PROCESS
1. Budget Officer
2. Budget Committee
- Well defined in order to assure an orderly and timely development of the budget.
- Can assist the budget officer in budget preparation and in monitoring the budget.
- Member
o Chief Nurse or his/her assistant
Preparing the budget for the nursing service
• Chief nurse works with
• Supervisors and
• Head nurses
• Nursing personnel participation in budget preparation &
control leads to cost consciousness, awareness of
activities, and increased cost-effectiveness.
• Supervising nurse works with the head nurses to determine the staff requirements
for each unit.
Past operations must be analyzed and the overall master staffing plan must be
reviewed.
• Factors to be considered in Budget preparation
- Assurance of standards according to the philosophy and objectives of the
hospital and the division of nursing
- Anticipated needs of the units
- Percentage of unit occupancy
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• Chief nurse complies and completes the final draft of the budget and presents
this to budget officer or hospital administrator.
Nurse Managers
• Not accountable totally on planning for organizational budget,
• Must be aware of those financial concerns that may effects on nursing department
and the whole organizational system.
• Nurse Managers should actively participate in the budget preparation.
Benefits Derived From the Budgetary Process –Categorized under the major functions of
Management
1. Planning
• Budgeting stimulates thinking in advance.
• Anticipates future opportunities or problems and prepares for them.
• It leads to specific planning such as the
volume and type of services to be rendered and revenue to be derived
there from
the number & type of personnel required
the cost , volume and type of supplies needed
the cost of fixed assets when needed
their costs and sources of funds
cash collection and disbursements
• Budget preparation stimulates action and interaction.
While mechanical budgeting process gives empirical information,
additional benefits results from the organizational thinking process that is
generated and the worthwhile interrelationships that develop.
2. Coordination
• The budgetary process has a balancing effect on the total organization, that is the
quantity and quality of service to be given a patient should closely equal the
expected revenue.
• If monthly trends are defined, gains and losses can be detected.
• Since hospital departments are interrelated, future plans of one department must
complement the plans of other affected departments.
• Budgeting encourages exchange of information.
• The budgetary process stimulates team play or team approach.
3. Comprehensive control
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• Budgeting process gives the administration an opportunity to evaluate the
thinking of budget contributor.
• Once budget standards are set, comparisons between actual expenditures and
budgeted standards can be made with little or no effort.
• Though the budgeting process is flexible , it tends to define fixed and agreed
upon goals.
• Cost consciousness is enhanced throughout the institution.
Nursing service needs are determined by many factors which the staff should be aware of
as budget planning proceeds. These are the:
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STRATEGIC PLANNING OR LONG-RANGE PLANNING IN NURSING
MANAGEMENT
PURPOSE OF BUDGETING
• i.e. construct a model of how our business might perform financially speaking
if certain strategies, events and plans are carried out.
Once the budget has been set, the budget provides a financial framework
for the decision making process i.e. is the proposed course action
something we have planned for or not.
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STEPS IN BUDGETING
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References:
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