Beruflich Dokumente
Kultur Dokumente
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for Pediatricians October 2007
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can be expected to elicit a defensive feelings; they are phrased to prompt the do. In that case, shift focus to the pro-
response and increase resistance. If patient to elaborate. With younger ado- cess of framing a realistic plan to imple-
you see signs of resistance, shift to a lescents, it may help to begin with a few ment their ideas. Again, be sure to ask
new strategy. choices (Would you like to talk about X, permission prior to giving information
Change is most likely to occur when a Y, or Z today?) but always end with an or advice, and after doing so, elicit the
problem is recognized and the patient open-ended question (or maybe there adolescents reaction to what you have
believes in his or her ability to do is something else you would rather discuss? said (What do you make of this informa-
something about it. Communicat- What do you think?). tion/these options? How does this help you
ing optimism about the motivated Affirmations express appreciation. (I or change things?)
patients ability to succeed at a desired really appreciate your being so honest with
change is a powerful facilitator. When me, or Thats an excellent idea!) Affirma- Decisional Balance
you believe your patient is ready tions should be genuine and used spar- Ask your patient to talk about the
to change, support self efficacy by ingly; overuse sounds inauthentic. advantages and disadvantages of the
expressing your optimism. Point out, Summaries bring together thoughts change he/she is considering. Ask about
with permission, that change is not or feelings that your patient has shared. the good and not so good things
an all-or-nothing venture. Describe If appropriate, talk about how you about change rather than the good
the patients past successes and failures think they fit together. There are 3 and the bad. For patients who are not
as learning opportunities. Help the types of summaries: (a) collecting sum- interested in change (precontemplation
adolescent identify a range of effective maries are used during the process of stage), ask about the pros and cons of
alternatives for achieving his or her exploration and are meant to gather to- maintaining the status quo. For patients
goals. gether the patients statements; (b) link- in precontemplation stage, summarize
ing summaries are used to tie together the 2 sides, presenting the patients
WHAT DOES MI what has been stated with something argument for change second, then ask
LOOK LIKE? previously expressed in order to develop an open-ended question prompting talk
MI employs open-ended questions discrepancy; and (c) transitional sum- about the change or a commitment to
and reflective listening to engage the pa- maries are used to prepare for a shift in change. The dialogue below might be
tient in a conversation about a behavior focus (as when ending an encounter) useful for a patient who is not inter-
change intended to maintain health by pulling together essential points to ested in quitting smoking:
and/or decrease risk. MI increases the decide on the next step. I would like to better understand what
adolescents receptivity and decreases you see as the good things about smoking
resistance. This begins with rapport, MI STRATEGIES FOR BRIEF cigarettes. What do you enjoy or like about
and to that end, the pediatrician takes OFFICE ENCOUNTERS it? What else? (Ask until no further
care to verify his or her interpretation of Certain MI strategies to enhance good things arise, then continue.)
patient statements by paraphrasing and rapport or build motivation for change What is the other side of that? What are
summarizing what is said. Finally, the adapt well to office practice. It would the not-so-good things about smoking
pediatrician never offers information or be unusual to use more than 1 or 2 of cigarettes? What else? (Again, ask until no
advice without first requesting and re- these strategies in a single office visit. further not-so-good things arise. Then
ceiving permission to do so, and always reflect both sides by summarizing.)
seeks feedback on any suggestions. Ask Permission So the good things about smoking are
Before offering information or and the not-so-good things are.... Finally,
Strategies to Establish Rapport advice, find out whether it will be ask your patient to assess: What do you
Reflective listening, open-ended welcome. (Would you like to know more make of this? How does this fit with how
questions, affirmations, and summaries about ______________? or Would it be you see your smoking and how does it fit
are key MI strategies used to build rap- okay if I told you what I thought about in with your future goals?
port early in a visit. this?) This step is critical. If your patient Discrepancy is uncomfortable.
Reflective listening calls for a warm, declines, move to another topic. People do not like feeling internally dis-
nonjudgmental restatement, clarifica- crepant and will work to resolve incon-
tion, enhancement, or expansion of Elicit-Provide-Elicit (Ask-Tell-Ask) sistencies by changing their behavior to
what your patient has said. Younger Before launching into a lecture, fit their goals, values, perceived identity,
adolescents may respond better to re- first elicit what the adolescent already or beliefs.
flections of emotion than to reflections knows about the topic and/or options
of meaning. (Table 1) for behavior change. Many patients will Importance and Confidence Rulers
Open-ended questions encourage already have the needed information or It is sometimes helpful to assess
patients to talk about thoughts and may have excellent ideas about what to early-on whether to focus on reasons
3
to change or confidence in ability to (higher number)? ing. Can we talk about that, too? What
change. Importance and confidence Some adolescents have difficulty might be the first step to look at both of
rulers are useful tools in this regard. assigning values to numbers without those goals? The goal of agenda setting is
Ask the patient, On a scale from 0 to 10 a visual aid. In these instances, it may to understand the adolescents priorities
where 10 is the most important and 0 is be helpful to draw two separate visual and let him or her select the focus.
the least important, what number would scales, one each for importance and
you give for how important it is to you to confidence. (Figure 2) FRAMES
(behavior change)? Why did you choose Miller and Sanchez (1994) identi-
a (current number) instead of a (lower Agenda Setting fied essential components of effective
number)? What would need to happen to When more than one behavior could brief intervention, summarized by the
make it a (higher number)? Then ask, benefit from change, ask your patient acronym FRAMES, which overlap
On a scale from 0 to 10 where 10 is the to set the agenda to focus discussion substantially with the key elements of
most confident and 0 is the least, what on what interests him or her most. Be MI. In a busy office practice, the pedia-
number would you give for how confident honest if you have a different primary trician can conduct a short, FRAMES-
you are that you could (behavior change) concern. It is appropriate to say, I hear based conversation after completing the
if you wanted to? Why is it a (current you are most interested in losing weight history and physical examination. The
number) instead of a (lower number)? right now and at the same time I am very example below describes a pediatricians
What would need to happen to make it a concerned about your drinking and driv- encounter with a 15-yearold patient
Double-sided reflection Used when both sides of ambivalence Teen: Sometimes I get mad at myself for
have been expressed: reflects the two spending so much time getting high, but I
perspectives, usually starting with the don't do it during school, so I know I'm no
side favoring the status quo and addict.
ending with the side favoring change. Pediatrician: You don't believe that you're
addicted to marijuana and at the same
time it bothers you when you spend
most of your time getting high.
Amplified reflection Used when only the negative side of Teen: I'm not sure I really need to go
ambivalence is expressed: exaggerate through all this treatment.
or intensify what was said to lead the Pediatrician: Your life is really fine right
adolescent to correct the distortion. (This now, just the way it is.
requires a light touch so as not to sound
sarcastic. It is effective only when teen
has some ambivalence.)
4
who smokes and who presents with your pocket. that suggestion?
wheezing. The patient has asthma and Responsibility (Emphasize personal Menu (Present alternative strategies or
his pulmonary function tests have been choice): Its up to you to decide when or if options): I realize that stopping cold tur-
worsening. you are ready to change your smoking key might be very hard. You might have
Feedback (Review current status): Advice (Recommend change): Is it some ideas about ways to help you stop or
On your exam right now I hear a lot of okay if I share with you what I think is cut down, and I could also suggest some
wheezing, which goes along with your important for you to do right now for your options if you were interested. (Start with
feeling short of breath and coughing. Your health? (Wait for affirmation; proceed the patients ideas; if none emerge, offer
tests today show that your lungs are not if received) The best thing you could do suggestions.)
working as well as they usually do. I also right now is stop smoking at least while Empathy: I imagine even thinking about
notice you have a pack of cigarettes in you are wheezing. What do you think of making this change may be hard.
TABLE 2
Emphasizing personal Assure that any decision about whether or Teen: You say that I have to use something
choice and control not to change is the adolescent's choice; for birth control, but I don't think I can get
only he/she can take action toward change pregnant.
Pediatrician: Whether or not you start
birth control is completely up to
you. Idefinitely would not want you
to feel pressured to take anything against
your will.
Reframing Restates what was said from a new Teen: Every time I talk to my parents they
perspective and invites adolescent to bug me about my smoking. Why won't
consider this viewpoint. they get off my back and leave me alone?
Pediatrician: Your parents worry about
you, but it feels more like nagging than
a way of expressing the concern they
have for you.
Agreement with a twist Combines a reflection and a reframe; Teen: Every time I talk to my parents they
requires a light touch and sensitivity so it bug me about my smoking; why won't
doesn't sound like sarcasm or criticism. they get off my back and leave me alone?
Pediatrician: You really do wish they
would leave you alone, even if it meant
that they had to stop caring about what
happens to you.
Coming Alongside A last resort: agreeing with expressions of Teen: I'm really not sure I want to go
(eg, siding with the negativity. Extreme exaggeration intended through all this stuff you want me to do.
negative) to bring the adolescent back to a rrore Pediatrician: This treatment is just more
open posture. than you can handle. Maybe this isn't
the right time for a change.
5
Self-Efficacy (Reinforce hope and opti- MI CASES confidence in ability to change, and
mism): Lets look at your past successes to The following cases illustrate contentment with his current situation.
see how you might apply what you learned practical use of MI in encounters with Given what you know, start by asking
from those experiences to this situation. patients at different stages of readiness. Philip first about the good and not so
Im confident that together we can come good parts of his smoking, and also
up with a way that will work for you Precontemplation how smoking fits into his life and his
when you decide you want to do some- Philip is an 18-year-old high school se- goals. Then summarize and play back
thing about your smoking. nior who comes to your office for a regular what you heard, starting with the pros
health supervision visit. His dad stopped and ending with the cons. Follow with
The Behavior Change Plan you in the hall prior to the visit to say that an open-ended question: So where do
A behavior change plan is especially he wants you to make Philip stop smok- you want to go from here with your smok-
appropriate when the patient is in ing. The psychosocial history reveals that ing? Elicit his perception of the risks
preparation stage (close to readiness for Philip smokes about a pack of cigarettes of smoking and facilitate a balanced
immediate change). Some patients can a day and has no interest in cutting back discussion of the pros and cons of his
develop a behavior change plan on their or quitting. In fact, he volunteers, I love behavior in light of his goals for the fu-
own; others will need guidance. A typi- to smoke. Philip is planning to work as a ture. Dont push too hard, but facilitate
cal behavior change plan includes the car mechanic after graduation from high his moving toward the contemplation
following components: school. He plays no sports. His physical stage by developing any discrepancy
The changes I want to make are: examination is completely normal. How between his current behavior and what
The most important reasons to make do you start using MI? he wants out of life. If he really does
these changes are: Philip is in the precontemplation not want to think about quitting or
The specific steps I plan to make in stage; attempts to persuade him to set a cutting down now, thank him for being
changing are: quit date will likely be futile. In this cir- honest with you and tell him that you
Some people who can support me are: cumstance, the goal is not to push him would like to talk some more at your
They can help me by: to change his behavior but rather to next visit. Then ask when he would like
I will know my plan is working when: help him think about making a change. to come back.
Things that could interfere with my Possible barriers to change include
plan (barriers) and possible solutions ignorance (or misinformation) about Contemplation
include: relevant risks or consequences, lack of Janie is a 16-year-old junior in high
school who comes in for follow-up of a
new prescription for contraception. She
FIGURE 2 is sexually active with one male partner
and had started an oral contraceptive
Importance and Confidence Rulers 4 months before. Janie states that she
stopped taking the pill a month ago be-
While many adolescent patients will respond readily to a question such as, cause she was having a lot of vaginal spot-
How important is it to you to quit smoking right now? or How confident are ting. When you ask how taking the pill at
you that you could quit smoking if you wanted to right now?, this approach the same time each day worked for her, she
may be too abstract for younger adolescents. If this is the case, importance sighs, I just couldnt seem to remember to
and confidence rulers, as illustrated below, can be quickly drawn on a piece
take it, no matter what I tried. Maybe Ill
of paper to use as visual aids. Ask the adolescent to point to a number on
the scale that indicates how important (or how confident) he or she feels
just stick with condoms for now. Maybe I
about making a specific behavior change. will be able to remember to take the pill
more regularly when I get back to school
in the fall. You thank Janie for being
0 1 2 3 4 5 6 7 8 9 10 honest about her difficulties in taking the
/ \ pill. What do you do next?
Least Important (or least confident) Most Important (or most confident)
Janie is in the contemplation stage.
She realizes that her plan for taking the
The focus of the conversation will depend on the rating levels for importance pill didnt work very well and she isnt
and confidence. If one number is distinctly lower than the other, focus on the sure what to do. She is not committed
lower number first. If importance is low (5), or if both importance and con- to restarting the pill or starting another
fidence levels are about the same, focus on importance. If both are very low
contraceptive method right now. Your
(3), explore feelings about talking about the behavior. If both are high (8-10)
explore what is preventing the adolescent from changing the behavior.
task is to reinforce her commitment to
change by helping her move to prepara-
6
tion stage. Elicit from her the benefits to support the adolescents autonomy, Books
of taking the pill consistently and on facilitate development of important life Dunn C, Rollnick S. Lifestyle Change. Phila-
time and reinforce her confidence in skills, and promote healthy choices. delphia, PA: Mosby / Elsevier Ltd; 2003
her ability to do so (self-efficacy). Talk Gold MA, Horwitz M, Greene A, Taleb A,
about what kinds of reminders worked ACKNOWLEDGMENT Hatcher R. Teen to Teen Plain Talk from
and what kinds did not. Give an af- The editors acknowledge the tech- Teens About Sex, Self-Esteem and Everything
firmation (It sounds like you have really nical review by Linda J. Ewing, PhD, in Between. Dawsonville, GA: Bridging the
thought about this issue and have already RN, associate director of the Western Gap Communications; 2005
done some smart things like using your Psychiatric Institute and Clinic Behav- Miller WR, Rollnick S. Motivational Inter-
cell phone alarm.) Ask what she knows ioral Medicine Program and assistant viewing: Preparing People for Change. 2nd
about contraceptive methods that do professor of psychiatry, psychology, and ed. New York, NY: Guilford Press; 2002
not require daily dosing. If her knowl- pediatrics at University of Pittsburgh Rollnick S, Mason P, Butler C. Health
edge of contraception is inaccurate or School of Medicine. Behavior Change: A Guide for Practitioners.
incomplete, ask her permission to pro- London, UK: Churchill Livingstone; 1999
vide information about other methods. REFERENCES AND
Ask Janie where she stands in terms On the Internet
RESOURCES
of changing to another contraceptive www.motivationalinterview.org
Bien TH, Miller WR, Tonigan JS. Brief in-
Motivational Interviewing: Resources for
method or developing other ways to terventions for alcohol problems: a review.
Clinicians, Researchers, and Trainers. This
remember the pill. Underscore that she Addiction. 1993;88:315-336
Web site lists workshops and motivational
will be the one to decide whether or not Conard LE, Gold MA. What you need to interviewing network trainers across the
she is ready to make a decision today, know about providing emergency contra- U.S. and worldwide, and other resources.
would prefer to read more or think ception. Contemp. Pediatr. 2006;23:49-70
www.ama-assn.org/ama/pub/
about it, or wants to discuss it with her Erickson SJ, Gerstle M, Feldstein SW. Brief category/10217.html
partner. If she makes a commitment to interventions and motivational interviewing Gold MA. Clinical case 1: gynecologi-
start a new method or resume pills, ask with children, adolescents, and their parents cal care for adolescents. Virtual Mentor.
her to identify any barriers to her plan in pediatric health care settings: a review. 2003;5(5)
and help her to refine it. Remember to Arch Pediatr Adolesc Med. 2005;159:1173-
honor Janies decision to change or not, 1180 DVDs/CDs/Videotapes
and be sure to ask her to set up follow Miller WR, Sanchez VC. Motivating young Links to order these tools are posted at www.
up by phone and/or in person. adults for treatment and lifestyle change. In motivationalinterview.org/training/videos.htm
Howard GS, Nathan PE, eds; Alcohol Use Miller WR, Rollnick, S. Motivational Inter-
and Misuse by Young Adults. Notre Dame,
CONCLUSION viewing: Professional Training Series. Moyers
IN: University of Notre Dame Press, 1994 TB, director. Albuquerque, NM: University
MI is a useful tool for counseling
adolescents in the office. By recogniz- Ott MA, Labbett RL, Gold MA. Counsel- of New Mexico; 1998
ing adolescents about abstinence in the
ing that patients may be anywhere on Lewis J, Carlson J. Motivational Interview-
office setting. J Pediatr Adolesc Gynecol., ing with Dr William R. Miller. DesMoines,
the spectrum of readiness for change,
2007;20:39-44 Iowa: Allyn & Bacon; 2000
pediatricians can meet patients where
Prochaska JO, DiClemente CC. Stages and
they are and work collaboratively to
processes of self-change of smoking: toward
enhance their health. The collaboration
an integrative model of change. J Consult
can be rewarding and fun. It is amaz- Clin Psychol. 1983;51:390-395
ing how resourceful adolescents can be
Rollnick S, Miller WR. What is Motiva-
when their opinions are elicited and
tional Interviewing? Behavioural and Cogni-
lecturing is eliminated from the office tive Psychotherapy. 1995;23:325-334
encounter. MI enables the pediatrician
7
A Note from the Editor
The annual editorial column that marks a new volume, this one launching our 20th year of publication, gives
me the opportunity to introduce and welcome 2 new editorial board members who joined us this summer: Amy
Middleman, MD, MPH, FAAP, of the Baylor College of Medicine Texas Childrens Hospital in Houston, and
Marsha Sturdevant, MD, FAAP, of the University of Alabama at Birmingham. Drs Middleman and Sturdevant
are replacing Drs Walter Rosenfeld and Carol Ford. We thank Drs Rosenfeld and Ford for their hard work,
energy, and clinical insight and wish them the best in their future endeavors.
I also want to extend a heartfelt thank you to Merck & Co., Inc., which has provided financial support for
Adolescent Health Update (AHU) since February 2006. We rely on outside funding sources for much of our bud-
get, beyond what the American Academy of Pediatrics generously provides to us through their administrative
support, and we appreciate Mercks decision to fund this publication.
Finally, this editorial gives me the opportunity to underscore the mission of AHU and the messages that we
try to infuse in each issue. In framing content, we are sensitive to the time constraints that complicate schedul-
ing in the general pediatricians busy office practice. These challenges are often most apparent with the many
clinical issues, both medical and psychosocial, that relate to the care of adolescents and their families. In select-
ing topics for this year and the next, we have tried to offer useful tools for counseling strategies when time is
short, along with information about effective approaches to the medical concerns of modern adolescence (eg,
new immunization strategies, lipid disorders, and, in our next issue, care of teens with autism spectrum disor-
ders). By providing the tools to tackle these issues efficiently and effectively, we hope to enhance your ease and
enjoyment in providing care to the adolescent patient.
8
PAT I E N T R E S O U R C E PA G E
READINESS RULER
0 2 4 6 8 10
Least Most
Think about a specific change you are considering. SMART plan. A SMART plan should be:
Then ask yourself On this ruler from 0 to 10, Specific
where 0 is the least ready to make this change and 10 Measurable (something you can tell is changing)
is the most ready, how ready am I to make this change Achievable (something you can do well)
right now? Once you decide on the number, ask Realistic
yourself Why did I pick that number and not a lower Time-framed (has a specific time when you
number? Think of all the reasons. Then ask yourself plan to do each step)
What would need to happen to help myself feel more
Your plan does not have to be a commitment to do
ready to make this change? Think of all the things
something. It might be a plan to:
that would need to happen and what you could do to
1) Think about what you talked about with your
feel more ready.
healthcare provider
2) Talk with other people about your ideas
Pros and Cons of Change and
3) Get more information to help you make some
Pros and Cons of Keeping Things
decisions
the Same
Think about what you might consider doing, or
When trying to decide if you should change, it is
might plan to do, between now and your next visit. It
helpful to list all the good and not-so-good things
is up to you to decide what to put in your plan.
about making that change. Then make a second list
The best plans have small steps towards change.
of all the good and not-so-good things about keeping
Only you can decide whether or not you want to
things the same.
change anything about your health. Consider what
Write down a possible change you could make and
specific steps you want to take and why. Think about
then write out all the good things and not-so-good
barriers things that might work against your success
things about making this change.
and make a plan to deal with each barrier. Come up
with a list of people who can help with your plan and
Make a SMART Plan
write down exactly what each person can do to help
Once you have decided what you want to change
you. Now you can make your own SMART Plan.
and know how ready you are, use this sheet to make a
Turn this page to find a worksheet that will help you plan your next steps.
SMART Plan Worksheet
My SMART Plan will be to:
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Things that might get in the way of my plan: Solutions to these barriers:
______________________________________ _________________________________________________
______________________________________ _________________________________________________
______________________________________ _________________________________________________
______________________________________ _________________________________________________
This patient education sheet is distributed in conjunction with the October 2007 issue of Adolescent Health Update, published by the American Academy of Pediatrics.
The information in this publication should not be used as a substitute for the medical care and advice of your pediatrician.