Beruflich Dokumente
Kultur Dokumente
* People can only grasp about seven things at once. This means ideas in a
paragraph, major sections, etc..
* Avoid abbreviations and acronyms, if possible, and define the ones
you use.
* There are several variations on any one sentence. A passive, questioning
or negative sentence takes longer to read.
Net style:
* Subtlety is not communicated well in written form - especially over a
computer.
* The above applies to humor as well. (rec.humor, of course, not included.)
* When being especially "flame-boyant", I find it helpful to go to the
bathroom before actually sending. Then, I often change the tone
considerably. :-) Take a break before posting something in anger or that
might hurt or anger others.
* Subject lines should be used very carefully. How much time have you
wasted reading articles with a misleading subject line? The "Subject:"
header line can be edited in all the various posting programs
(as can the "Distribution:", "Newsgroups:" and "Followup-To:" header
lines).
* References need to be made. When you answer mail, you have the original
message fresh in your mind. When I receive your answer, I don't.
* It's *much* easier to read a mixture of upper and lower case letters.
* Leaving out articles (such as "the," "a," "an," etc.) for "brevity"
mangles the meaning of your sentences and takes longer to read. It saves
you time at the expense of your reader.
* Be careful of contextual meanings of words. For instance, I used "articles"
just now. In the context of netnews, it has a different meaning than I
intended.
* Make an effort to spell words correctly. Obvious misspellings are
jarring and distract the reader. Every news posting program allows
you to edit your article before posting, and most systems have some
kind of spelling checker program that you can use on your article.
* Remember - this is an international network.
* Remember - your current or future employers may be reading your
articles. So might your spouse, neighbors, children, and others
who will long-remember your gaffes.
'Nuff said.
These suggestions are all easily supported by arguments and research.
There's a lot more to say, but....
--
Gene Spafford
Software Engineering Research Center & Dept. of Computer Sciences
Purdue University, W. Lafayette IN 47907-1398
Internet: spaf@cs.purdue.edu phone: (317) 494-7825