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...................................................................................................................................... 3
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........................................................................................................................ 4
...................................................................................................... 4
1 . ! Our first meeting. Lets get to know one
another! ................................................................................................................................... 8
1.1 ! ....................................................................................................... 8
1.2 Our job ...................................................................................................................... 9
2 In the office ..................................................................................................................... 12
2.1 Office supplies ......................................................................................................... 12
2.1.1................................................................................................................................ 12
2.1.2 Prepositions of place ........................................................................................ 14
2.2 Customer service ..................................................................................................... 15
2.2.1 Taking messages .............................................................................................. 15
2.3 Design your own business card in English ................................................................ 18
3 Safety and health ............................................................................................................ 21
3.1 ...................................................................................................................................... 21
3.2 Useful tenses ........................................................................................................... 22
3.2.1................................................................................................................................ 22
3.2.2................................................................................................................................ 24
4 Writing a C.V. .................................................................................................................. 25
................................................................................................................................... 33
............................................................................................ 34

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- Self introductions

- Office supplies

- Telephone communication

- Message taking

- Business card designing

- Safety and health vocabulary

- Basic tenses

- Curriculum vitae writing

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7
1 . ! Our first
meeting. Lets get to know one another!

1.1 !

Hello everyone. Let me introduce myself.

My name is __________.
I live in __________.
I am married and have _____ [number] kids, [add their
names].
I work at __________.
In my free time, I like to __________.

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8
 His or Her name: Whats your name?
My name is __________.
Where do you live?
I live in __________.
Tell me a few things about your family.
I am married/single. I have _____ kids, [add their names].
What do you do?
I work at __________.
What do you like to do in your free time? / What are your bobbies?
In my free time, I like to __________.

, .
:

This is [your colleagues name].

She/He lives in __________.
He/She is married/single. She/He has _____ kids [add their names].
She/He works at __________.
In his/her free time, she likes to __________.

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1.2 Our job

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9
 Text 1
My name is Stephanie. I work in an office. I work as a part-time secretary. The office is in
Maroussi.
I have been working at this office for two months. I am really pleased with the working
environment. I meet lots of new people every day. The other colleagues are very nice. The
office hours are quite hard, but I want to be good at what I do.

Text 2
My name is George. I used to work as a cleaner. My work was in Pireas. I liked my work, but it
was really difficult. I woke up very early in the morning and had to work for several hours.

. .
(: !), /
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Where do/did you work?

What do/did you do? ( )
Where is/was your office?
Do/Did you enjoy your job?

WHAT do you do?

HOW do you do?

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1
WHAT do you do?: ; ; HOW do you do?: ; ;

10
 2 3 .
, / ( )
. :
!

Fun time! Working in an office

Sit in groups of threes. Consider the following question and discuss your answers in Greek for a
few minutes.

What do you find annoying when working in an office?

Read the following text. Do you agree with it?

Then, read the text that follows:

The 8 Most Annoying Things About Working In An Office

1. Noisy typers.
2. Noisy eaters.
3. People who leave the kitchen in a mess.
4. People who leave the bathroom in a mess.
5. Colleagues who never clean their desks.
6. On Mondays, people who ask how I spent
my weekend.
7. People who make unnecessary noise.
8. Co-workers who are permanently stressed.

11
2 In the office

2.1 Office supplies

2.1.1

Match the pictures with the rights words (answers at the end of the chapter):

A B C D

E F G H

I J K L

M N O P

1. Binders 4. Mouse pad 7. Paper bin

2. Hole-puncher 5. Bulletin board 8. Envelopes

3. Paper clips 6. Calculator 9. Weekly planner

12
 10.Pins 12.Pen holder 15.Stapler

11.Leather 13.Marker 16.Scissors

portfolios
14.Highlighter

Now use the appropriate words from the list above to fill in the blanks in the sentences below.
Careful: Not every one of them is used!

1. Use a _______________ to create holes in sheets of paper, often for the purpose of
collecting the sheets in a _______________ or folder.

2. Join paper sheets together with a _______________ .

3. A _______________ is a type of pen used to draw attention to sections of text by

marking them with a bright colour. A _______________ is used for drawing, colouring,
or writing on whiteboards.

4. Throw away unused or unwanted papers in a _______________.

5. Attach messages on a _______________ by using one or more _______________.

When you finish, check your answers with the key at the end of the chapter.

,
N6_AGGLIKA_ERGASIAKO:

pp. 14 15. Task 3.

13
2.1.2 Prepositions of place

Where is the red ball?

www.easypacelearning.com

Try to guess (if you are not certain) which preposition relates to which of the pictures above.
1. above 11. from to 20. opposite
2. across 12. in/inside 21. out of
3. against 13. in front of 22. over
4. along 14. into 23. past
5. among 15. near 24. round/around
6. at 16. next to / by / 25. towards
7. behind beside 26. through
8. below 17. off 27. under
9. between 18. on 28. up
10. down 19. onto

14
When youre done, check your answers with the key, at the end of the chapter.

Split in groups of two or three. Look at the following drawings and decide on how to answer
the following question:

Where is the smiley face?

1 2 3 4

5 6 7 8

9 10 11 12

When youre done, check your answer with the key, at the end of the chapter.

Now, work in small groups (2 or 3 students) and decide on asking and answering questions on
specific objects in the classroom.

2.2 Customer service

2.2.1 Taking messages

,
.

First, read the following dialogue:

15
 SECRETARY: Hello.
CALLER: Hello. Could I talk to Mrs
Jenkins please?
SECRETARY: I am sorry, but she is not
available right now. Who is calling
please?
CALLER: This is John Smith, from
Suppliers Ltd. Do you know what time
shell be back?
SECRETARY: She told me she would be
back by 4 oclock. Could I take a
message?
CALLER: Yes. I am calling to arrange the details for the meeting in Serres this
weekend. Could she call me back as soon as possibe please?
SECRETARY: Of course sir. Can I take your number please?
CALLER: Yes, its 054-537-9008.
SECRETARY: And could you spell your surname please?
CALLER: Yes, its Smith, S-M-I-T-H.
SECRETARY: Ill right. Ill tell her you called.
CALLER: Thanks a lot. Bye.
SECRETARY: Goodbye.

Now, fill in the relevant information in the boxes below:

Caller ID Caller tel. number Reason for calling Actions

16
When you finish, check your answer with the key, at the end of the chapter.

Other phrases that you can use:

If you are the secretary:
Im afraid hes in a meeting. Can I
help?
Can you call back later?
OK, Ill make sure he gets the
message
If you are the caller:
I wonder if I could speak to , please?
Would you mind taking a message?
Could you tell him/her that
Thanks very much for your help, bye!

Now, form groups of two. Take turns as the office receptionist, answering the phone and
relaying messages. The other students call and leave a specific message for a friend or family
member. The student taking the message writes it down and repeats it aloud.

Use the following role cards if you are a caller.

Role cards:

Peter: Your are Mrs Jenkins son.

You are a university student. Your
are calling from the university
cafeteria. You want to inform your
mother that you will be going to
your friends party tonight. Your
number is 215-221-3949.
Martin: You are Mrs Jenkins
husband. You are a lawyer. You
are calling from your office. You
want to ask your wife something
about your son. Your number is
486-002-4301.
Jessica: You are Mrs Jenkins
classmate from highschool. You
are calling to ask Mrs Jenkins for
coffee this weekend. You are
calling from your home. Your
number is 347-436-7240.
Marisa: You are a client of Mrs
jenkins. You are calling from
Munich. You are flying to Greece
in themorning and you want to
check that Mrs Jenkins has
arranged for someone to pick you
up from the airport. Ask the
secretary to send you an SMS
message. Your number is 045-741-
0896.

17
2.3 Design your own business card in English

We all understand how important it is to have a business card.

Form groups of 3 or 4. Discuss the following:

Do you have a business card in Greek? If so, do you happen to have on right now?
Would you like to share it with the others?
Discuss the type of information you would like to include in your business card.
Discuss the design of your business card. How important is business card design for
you?

Stay in your group.

Here are some business cards. What can you say about their design? What strikes you as
interesting or different? Which of the following words would you use to describe the cards?
eye-catching modern beautiful
boring original informational
intense serious peculiar
mysterious colorful intriguing
cheerful fascinating different

What inferences can you make about the jobs described and the personality of their holders?

18
Now its time to design your own English business card! Let your imagination and creativity
free. Heres how to do it:
First, work on your own. What information would you put in your business card? In the space
below, write that information. Dont worry about the order.

19
Now take a blank piece of paper and spend a few minutes designing your new business card.
Let your imagination free! Remember: all the information you provide on your card should be
in English!
When you finish, show your new business card to your colleagues. Say a few things about your
choices.

20
3 Safety and health

3.1

Match the words with the appropriate picture. Careful: in one case, different words/phrases
may link to similar signage!
1. Cigarette/ 6. Fire 12. Waterclose
smoking 7. Fire alarm 13. Notice
allowed 8. Fire assembly 14. Stairs
2. Do not enter! point 15. Smoke alarm
3. Dont use the 9. Fire exit 16. Way out
lifts! 10. Fire
4. Door extinguisher
5. Emergency exit 11. No smoking

B
A C
D

F
G H
E

I J L

21
M N P
O

When youre done, see the key at the end of the chapter.

3.2 Useful tenses

3.2.1

. , (definitions)
(examples).

1 I saw Peter yesterday. A
.

2 I will clean my desk tomorrow. B
.
,

3 I go to work every day. C

.

4 I am having a class right now. D
.

5 I was typing my essay when Maria called. E
.

I have finished my homework.
6 F
.
I will have finished the exercise by the

7 time you arrive. G
.

22
 I have been working on this account for 5
8 H
hours. .

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Past Present Future

Simple

Continuous

Perfect

Perfect Continuous

23
 ,
N6_AGGLIKA_ERGASIAKO:

pp. 23 24. Language focus.

3.2.2

.
. , .

.
I _______________ for a job. LOOK FOR

.
I _______________ as a secretary in a company. WORK

.
I _______________ the project. JUST FINISH

.
The colleagues _______________ the room since this morning. CLEAN

, .
By the time you return, I _______________ the bank. PAY

, .
I cannot talk to you right now, I _______________ g a patient. EXAMINE

.
A few minutes ago I _______________ my boss. COME ACROSS

5 .
The apples _______________ 5 euros. COST
, .

24
4 Writing a C.V.
What is a C.V? CV stands for curriculum vitae. It is frequently called a rsum (also spelled
resum or resume), and it is a document that presents our skills, work experience and
educational background.
The European Union has created a useful online template that can help you develop and
structure your CV. It is called Europass, and it can be found here:
http://europass.cedefop.europa.eu/en/documents/curriculum-vitae.

Below, we are going to follow the structure of Europass. It has the following outline. Fill it in!

Curriculum Vitae
GENERAL INFORMATION

Provide basic data about yourself.

Full Name:

Address:

Telephone Number:

Social Security #:

Nationality: Date of Birth:

Sex: Email:

Do you have a valid drivers licence? YES NO

JOB APPLIED FOR

This entry gives an immediate overview of your profile by focusing on your core

competences

25
Position / preferred job / studies applied for
Specify your job target or occupational field (e.g.: database manager and administrator)
_________________________________________________________________

EDUCATIONAL BACKGROUND

Describe your education and training, starting from the most recent. Fill in as many such
tables as necessary.

European Qualifications Framework (EQF)

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http://ec.europa.eu/education/pub/pdf/general/eqf/leaflet_el.pdf

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Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:

26
Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:

Organisation Address of
providing education/ organisation:
training:
Title of qualification
awarded:
Level in EQF or
national
classification:
Dates of Attendance: From:
To:
Principal subjects / occupational skills covered:

27
 WORK EXPERIENCE

List most recent first.

Employer: Dates employed: From:
To:
Address:
Telephone number: Position Held:
Starting Pay: Ending Pay:
_____ per ________ _____ per ________
Supervisors Name: Supervisors Title:
Duties and
Responsibilities: 1. ______________________________________________________
2. ______________________________________________________
3.
Reasons for leaving:

Employer: Dates employed: From:

To:
Address:
Telephone number: Position Held:
Starting Pay: Ending Pay:
_____ per ________ _____ per ________
Supervisors Name: Supervisors Title:
Duties and
Responsibilities: 1. ______________________________________________________
2. ______________________________________________________
3.
Reasons for leaving:

Employer: Dates employed: From:

To:
Address:
Telephone number: Position Held:
Starting Pay: Ending Pay:

28
 _____ per ________ _____ per ________
Supervisors Name: Supervisors Title:
Duties and
Responsibilities: 1. ______________________________________________________
2. ______________________________________________________
3.
Reasons for leaving:

PERSONAL SKILLS
Mother tongue(s): ____________________________________________________________
Other language(s):
UNDERSTANDING SPEAKING WRITING
Spoken Spoken
Listening Reading
interaction production
[Insert Level] [Insert Level] [Insert Level] [Insert Level] [Insert Level]

You can find more information on these skills and the levels (A1, A2, B1, B2, C1, C2) you
are required to use here: http://www.greeklanguage.gr/certification/node/97

Communication Skills

Communication skills refer to living and working with other people, in positions where

communication is important and situations where teamwork is essential (for example culture
and sports), in multicultural environments, etc. Describe your communication skills, e.g.:
team spirit;
good ability to adapt to multicultural environments, gained through my work
experience;
good communication skills gained through my experience as sales manager.
Specify in what context they were acquired (through training, work, seminars, voluntary or
leisure activities, etc.).

29
Organisational /Managerial Skills

Organisational/managerial skills refer to coordination and administration of people,

projects and budgets; at work, in voluntary work (for example culture and sports) and at home,
etc. Describe your organizational/managerial skills, e.g.:
Leadership (currently responsible for a team of 10 people);
Sense of organisation (experience in logistics);
Good experience in project or team management. and say in what context they were
acquired (through training, work, seminars, voluntary or leisure activities, etc.).

Job-related Skills

Job-related skills refer to mastery of specific kinds of equipment, machinery, etc. other

than computers, or to technical skills and competences in a specialised field (manufacturing

industry, health, banking, etc.). Describe your job-related skills, e.g.:

30
 Good command of quality control processes (I was responsible for the implementation
of quality audit in my dept)
Specify in what context they were acquired (through training, work, seminars,
voluntary or leisure activities, etc.).

Computer Skills

Computer skills refer to word processing and other applications, database searching,

acquaintance with Internet, advanced skills (programming etc.). Describe your computer skills,
e.g.:
Good command of Microsoft Office tools (Word, Excel and PowerPoint);
Basic knowledge of graphic design applications (Adobe Illustrator, PhotoShop).

Extracurricular Activities (teams, clubs, volunteer work, etc.):

_____________________________________________________________________________

_____________________________________________________________________________

Honors and Awards Received:

_____________________________________________________________________________

_____________________________________________________________________________

31
 REFERENCES

Include at least 2.
Name: Employer:
Job Title:
Home Phone #: Work Phone #:

Home Address: Work Address:

How long has this person known you?

Has this person given permission to be used as a reference? YES NO

Why can this person recommend you for
employment?

Name: Employer:
Job Title:
Home Phone #: Work Phone #:

Home Address: Work Address:

How long has this person known you?

Has this person given permission to be used as a reference? YES NO

Why can this person recommend you for
employment?

,
N6_AGGLIKA_ERGASIAKO:

pp. 39 49. Unit 6: At the interview.

32

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2: In the office / 2.1: Office supplies / 2.1.1

A-8, B-1, C-7, D-3, E-14, F-13, G-12, H-10, I-2, J-4, K-15, L-6, M-11, N-5, O-9, P-16

Blank-filling activity:

1. Use a hole-puncher to create holes in sheets of paper, often for the purpose of
collecting the sheets in a binder or folder.

2. Join paper sheets together with a stapler.

3. A highlighter is a type of pen used to draw attention to sections of text by marking

them with a bright colour. A marker is used for drawing, colouring, or writing on
whiteboards.

4. Throw away unused or unwanted papers in a paper bin.

5. Attach messages on a bulletin board by using one or more pins.

34
 2: In the office / 2.1: Office supplies / 2.1.2
Prepositions of place

Where is the smiley face?

1-on, 2-over/above, 3-in/inside, 4-in front of, 5-next to/beside, 6-off, 7-into, 8-out of,
9-between, 10-onto, 11-among, 12-opposite

35
 2.2: Customer service / 2.2.1: Taking messages

Caller ID Caller tel. number Reason for calling Actions

John Smith 0907-537-900-82 To arrange the He expects a call as

details for the soon as possible

meeting in Serres
this weekend

3: Safety and health / 3.1

1-K, 2-N, 3-P, 4-O, 5-J, 6-E, 7-L, 8-H, 9-A, 10-C,
11-B, 12-D, 13-F, 14-G, 15-M, 16-I

3.2: Useful tenses / 3.2.1

1-E, 2-H, 3-A, 4-G, 5-2, 6-C, 7-D, 8-F

Useful tenses

Past Present Future

I saw Peter I go to work every I will clean my desk
yesterday. day. tomorrow.
Simple

. . .
I was typing my I am having a class
essay when Maria right now.
Continuous called.

36
 . .
I have finished my I will have finished
homework. the exercise by the
time you arrive.
,
Perfect


.
.
I have been working
on this account for 5
hours.

Perfect Continuous



.

3.2.2

.
I am looking for a job. LOOK FOR

.
I have worked as a secretary in a company. WORK

.
I have just finished the project. JUST FINISH

.
The colleagues have been cleaning the room since this morning. CLEAN

, .
By the time you return, I will have paid the bank. PAY

37
 , .
I cannot talk to you right now, I am examining a patient. EXAMINE

.
A few minutes ago I came across my boss. COME ACROSS

5 .
The apples cost 5 euros. COST

38