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711f Introduction to Performance Management


Introduction

2
Agenda

Review the Performance


Management Process Flow

Review the Talent


Management Settings

Configure Review
Components

Create a Review Template

Distribute a Review
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without the prior written authorization of The Ultimate Software Group, Inc. Information in this presentation and content are subject to change without notice. The presentation and content are
confidential information of The Ultimate Software Group, Inc.

2015 The Ultimate Software Group, Inc.

Schedule a Review
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All other company and product names referenced herein are the trademarks or registered trademarks of their respective holders.

Liability/Disclaimer
The Ultimate Software Group, Inc. makes no representation or warranties with respect to the accuracy or completeness of the presentation or content and specifically disclaims any responsibility or
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companies, organizations, persons, and events is entirely coincidental.

3
Performance
Management Overview

4
Performance Management Overview

Performance Management helps organizations assess


employee performance through the use of a
performance review.

System-delivered elements include review ratings, rating


scales, review types, goal types, competency types, and
a competency library.

Human Resources administrators are responsible for the


configuration and maintenance of the options available
in creating a review, as well as distributing and/or
scheduling a review.

5
Performance Management Process Flow

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

6
Review - Employees View and Process
Requests > Inbox

Myself > Jobs > Reviews

7
Review Summary

8
Review - Goals

9
Review Goals Completed

10
Review - Competencies

11
Review Developmental Comments

12
Review Personal Development Plan

13
Review Overall Comments Section

14
Review Completed

15
Review Send Section

16
Review Ratings

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

17
Review Ratings

Performance Management allows you to assess an


employee's performance using rating scales. Rating
scales are composed of various review rating levels.

The following are examples of review rating levels:


Below Expectations
Meets Expectations
Exceeds Expectations
Needs Improvement
Outstanding

Performance Management provides several system-


delivered review ratings.

18
Review Ratings

19
Review Ratings Page

System Configuration > Business Rules > Review Ratings

20
Add a Review Rating

21
Rating Scales

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

22
Rating Scales

Rating scales are used in assessing employee goals


and/or competencies during the performance review
process. Rating scales must be configured before they
can be applied to a review template.

Performance Management provides the following two


system-delivered rating scales: Three Point and Five Point.
Human Resources Administrators can add user-defined
rating scales.

Review rating maximum and minimum ranges can be


established to accurately calculate rating ranges for an
employee's performance review.

23
Review Rating Scales

24
Demonstration
Add a Rating Scale

25
Add a Rating Scale

26
Add a Rating Scale

27
Add a Rating Scale

28
Talent Management Settings

29
Demonstration
Update Talent
Management Settings

30
Talent Management Settings - Configuration

31 31
Talent Management Settings - Configuration

32
Talent Management Settings - Configuration

33 33
Talent Management Settings - Configuration

34 34
Goal Types

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

35
Goal Types

Goal types are broad categories that group similar goals.

Goal types must be configured before goals can be


associated with them.

Performance Management provides the following four


goal types: Customer, Financial, Internal Business
Processes, and Learning and Growth.

36
Goal Type Page

Talent Management > Configuration > Goal Type

37
Add a Goal Type

38
Goal Type Alignment

39
Corporate Goals

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

40
Corporate Goals

Corporate goals direct employees in accomplishing


specific tasks within a given time frame toward an
organizations desired results.

When configuration is complete, corporate goals can be


aligned with individual employee goals and goals the
administrator or manager may have assigned to the
employee.

Corporate goals are unique for each company;


therefore, they must be established by you, the customer,
and are not provided by Performance Management.

41
Corporate Goal Alignment

42
Demonstration
Add a Corporate Goal

43
Add Corporate Goals

44 44
Add Corporate Goals

Talent Management > Configuration > Corporate Goals

45
Add a Corporate Goal

Talent Management > Configuration > Corporate Goals > Add

46
Recommended and Assignable Goals

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

47
Recommended vs Assignable Goals

48
Recommended Goals

Recommended goals are goals developed by a Human


Resources administrator or Manager and are
recommended to an employee or group of employees to
adopt.

During configuration, recommended goals can be:


Aligned with corporate goals
Identified as a stretch goal
Assigned a goal weight

Once defined, these goals are then recommended for


individual employees, all employees, or groups of
employees by selecting qualifiers.

49
Recommended Goals

50
Recommended Goals

51
Demonstration
Add and Assign a
Recommended Goal

52
Add and Assign a Recommended Goal

53
Add and Assign a Recommended Goal

54
55
Add and Assign a Recommended Goal

56
Assignable Goals

Assignable Goals are goals that can be assigned to an


individual employee or a group of employees.

These goals are a managers desired end result for his/her


team and are usually established upfront to direct
employees in accomplishing specific tasks within a given
time frame.

These goals can be aligned with corporate goals and can


be designated as editable, if desired.

Once the goals are assigned to an employee, the goal


becomes part of the employee's assigned goal plan on
the employee's Goals page.

57
Demonstration
Add an Assignable Goal

58
Add Assignable Goals

59
Add Assignable Goals

60
Add Assignable Goals

61
Add Assignable Goals

62
Assign an Assignable Goals

63
Assign an Assignable Goals

64 64
Assign an Assignable Goals

65 65
Assign an Assignable Goals

66
Assign an Assignable Goals

67
Competency Types

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

68
Competency Types

A competency is a term used to describe a behavior that


demonstrates sufficient skill, knowledge, or experience
when performing a job successfully.

Competency types are broad categories used to group


together similar competencies.

Competency types must be configured before


competencies can be associated with them.

Performance Management provides the following five


system-delivered competency types: Business and
Organization, Company, Functional, Interpersonal, and
Intrapersonal.

69
Review Competency Types

70
Competency Type Page

Talent Management > Configuration > Competency Type

71
Add a Competency Type

72
Add and Assign Competencies

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

73
Competencies

Competency is a term used to describe a behavior that


demonstrates sufficient skill, knowledge, or experience
when performing a job successfully.

Human Resources administrators define competencies on


the Competencies page.

Performance Management is delivered with a


competency library, which includes approximately 38
competencies.

74
Demonstration
Add and Assign a
Competency

75
Add and Assign Competencies

76
Add and Assign Competencies

77
Add and Assign Competencies

78
Add and Assign Competencies

79
Add and Assign Competencies

80
Add and Assign Competencies

81
Review Types

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

82
Review Types

A review is a method by which the job performance of an


employee is evaluated.

Review types are broad categories that group similar


reviews.

Review types must be set up before reviews can be


associated with them.

Performance Management is delivered with four review


types.

83
Review Template Review Type

Talent Management > Performance Management > Review Templates

84
Review Types Page

System Configuration > Business Rules > Review Types

85
Add a Review Type

86
Review Templates

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

87
Review Templates

Review templates contain general information, review


sections, scoring and rating scales, and contributors for a
review.

Human Resources administrators create review templates


based on the needs of your organization.

Active templates can be distributed to employees.

88
Demonstration
Add a Review Template

89
Add a Review Template

90
Add a Review Template

91
Add a Review Template

92
Add a Review Template

93
Add a Review Template

94
Add a Review Template

95
Add a Review Template

96
Add a Review Template

97
Review Templates

Review Configuration
Goal Management Distribute/Schedule
Competency
1. Add Review Ratings Management Reviews
2. Add Rating Scales 1. Review Talent
3. Add Review Types Management Settings
1. Add Competency Types
4. Configure Reviews 2. Add Goal Types
2. Add Competencies
2. Add Rating Scales 3. Add Corporate Goals
3. Assign Competencies
3. Add Review Types 4. Add Goals
4. Configure Reviews 5. Assign/Recommend
Goals Types
3. Add Corporate Goals
4. Add Goals
5. Assign/Recommend
Goals
4. Add Goals
5. Assign/Recommend
Goals

98
Distribute a Review

If an employee associated with the distribution does not


have active goals/competencies the distributor will be
notified and the employee will not be part of the
distribution.

Once distributed, an e-mail notification with instructions is


sent to the first contributor identified in the contributor
path.

Once completed, the review displays in the History


section of the employees Reviews page.

99
Demonstration
Distribute a Review

100
Distribute a Review

101
Distribute a Review

102
Distribute a Review

103
Distribute a Review

104
Schedule a Review

Enables managers and administrators to automatically


distribute reviews to a select group of employees.

Talent Management > Review Schedules OR


Talent Management > Review Templates

105
Schedule a Review

Goals and competencies do not need to be assigned


before scheduling a review.

Administrator receives an email if any of the selected


employees do not receive a review for any reason (for
example, missing goals and/or competencies or a missing
supervisor).

106
Demonstration
Schedule a Review

107
Schedule a Review

108
Schedule a Review

109
Schedule a Review

110
Schedule a Review

111
Schedule a Review

112
Key Concepts - Recap

Reviewed the Performance Management process flow.

Reviewed the Talent Management settings.

Configured review components (review ratings, rating


scales, goal types, corporate goals, recommended
goals, assignable goals, competency types,
competencies, review types).

Created a review template.

Distributed a review.

Scheduled a review.

113
Additional Resources

Performance Management Administrator and


Talent Management Administrator Learning
Paths

UltiEasy QuickTips

Quick Tours

Quick Casts

114
Thanks
for participating in todays class!

115

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