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Business environment refers to those aspects of the surroundings of business enterprise which
have influence on the functioning of business. An organisation can survive and grow only when
it continuously and quickly adapts to changing environment. We are living in the dynamic world
which is undergoing a rapid changes, because of coming up of new ideas, economic changes,
political changes and new technology.
Business does not function in vacuum. It is affected by internal and external environment factors.
These internal and external factors collectively constitute business environment. The internal
factors are within the control of the business. Whereas the external factors like economic
environment, political environment, socio cultural environment and technological environment
are beyond the control of the organisation.
POLITICAL ENVIRONMENT
Political environment of the country affects different business units significantly. A stable and
dynamic political environment is indispensable for business growth.
POLITICAL IDEOLOGY
Political ideology of government refers to the political thinking, approach and vision of the
government towards various economic and social activities of the country. Political ideology
affects the business units. It decides as to what type of business activities should the country
have, what areas should be opened for private sector, what areas are to be exclusively reserved
for small scale sector. Laws and regulations covering all aspects of business enacted by the
government.
POLITICAL SYSTEM
A political system which is stable, honest, efficient, dynamic and which ensures political
participation of the people and assures personal security to the citizens, is a primary factors for
the economic development. The rich countries of today owe their success to political systems
they richly enjoyed.
In the lack of political stability, long term plans cannot be formulated. In case of frequent
changes in government, economic policies are frequently changed. It leads to climate of
uncertainty in the business class. Thus, business in adversely affected if the government is not
stable. Some factors which may cause political instability are communal riots, declaration of
emergency, civil war etc.
Relations of the govt. With other countries also affect business. If a country enjoys
cordial and friendly relations with other nations, then it has favorable effect on foreign
trade. Moreover, cordial relations of government with neighboring countries help to
reduce defense budget, hence more funds can be spent on developmental activities like in
restructure, which in turn has favorable effect of business.
If government allocates a very large amount for defence budget, it will adversely affect
the business and economy, as government may impose more taxes, withdraw incentives
and spend less on economic infrastructure. Cordial Centre- state relations also have
favorable effect on business. Positive thinking and healthy attitude of opposition parties
also have favorable effect on the developmental activities.
Family system
Caste system
Religion
Education
Marriage
Languages
Urbaisation
Value system
Business ethics
Social trends
Family system has started changing from jointly family system to nuclear and small
family. It has led to increase in demand of consumer durables. With the spread of
education family traditions and customs are changing. This has led to the growth of
women entrepreneurship and role of women in society.
Religion also has considerable effect on business. Some religions restrict their followers
from doing a particular type of business e.g., Jain religion does not allow its followers to
engage in leather industry, cigarettes manufacturing, wine making, sea food industries
etc. Islam religion prohibits moneylending and payment or acceptance of interest.
If urbanization is more in economy, then demand for durables like T.V., AC, car,
washing machine, microwave oven etc. will be more. If people are health conscious, then
demand for products like water purifier, health drinks will be more.
The values associated with consumption of a particular product may show wide
variations among different cultures, e.g., products like beer, whisky, non-vegetarian food
are not accepted by one culture, while the same may be accepted by other cultural groups.
Thus, the type of products to be manufactured and marketed, the way in which the
business should be organised and governed, the values and norms of business all are
influenced by social structure and culture of a society.
SPIRITUAL VALUES AND SECULAR BUSINESS VALUES
SECULAR VALUES
The word secular refers the worldly things that are physical not religious. Secularism refers to
rational or knowledgeable working for the livelihood of a person. You can also call it
professional working which is completely apart from the difference of caste, colour, nature,
religion or any other such basic differences of human beings.
Profit
Responsibility
Strategy and achievement
Practical orientation
Believe in equality
SPIRITUAL VALUES
Spirituality refers to the concept of soul or the feelings what we have in our inner heart.
Out of the limitations of physical life there is a limitless world, where a person works
from his real satisfaction or inner satisfaction and for the satisfaction of others. The
things, which really affect human being, are called spiritual things. This concept of
spiritualism is not understandable and accepted by all. It is a mystery for most of the
people in our society.
Ego-less ness
Complete freedom
Divine
Inspirational
Purification
STRESS
Stress is the bodys automatic response to any physical or mental demand placed on it.
CHARACTERISTICS OF STRESS
Stress affects the whole body.
A wide variety of stressors cause the identical response.
Therefore, whether the stress is fear, injury, anger, excitement, or some type of infection,
the stress response will be the same.
The Environment the environment can bombard you with intense and competing
demands to adjust. Examples of environmental stressors include weather, noise,
crowding, pollution, traffic, unsafe and substandard housing, and crime.
Social Stressors we can experience multiple stressors arising from the demands of the
different social roles we occupy, such as parent, spouse, caregiver, and employee. Some
examples of social stressors include deadlines, financial problems, job interviews,
presentations, disagreements, demands for your time and attention, loss of a loved one,
divorce, and co-parenting.
Physiological Situations and circumstances affecting our body can be experienced as
physiological stressors. Examples of physiological stressors include rapid growth of
adolescence, menopause, illness, aging, giving birth, accidents, lack of exercise, poor
nutrition, and sleep disturbances.
Thoughts Your brain interprets and perceives situations as stressful, difficult, painful,
or pleasant. Some situations in life are stress provoking, but it is our thoughts that
determine whether they are a problem for us.
Stressors
School
Work
Family
Relationships
Legal
Finances
Health/illness
Environment
Living Situation
- Weight gain/loss
Emotional
- Mood swings
- Anxiety
Can also lead to unhealthy coping strategies (i.e. alcohol, drugs, etc)
MANAGING STRESS
STRESS MANAGEMENT STRATEGIES
1. Learn how to say NO! know your limits and do not compromise them. Taking on
more than you can handle is not a good choice. It is ok if you dont do every single
activity that your club, fraternity, sorority or your friends are doing.
2. Attitude it is human nature to want to freak out. Your mind is a powerful tool; use it in
your favor. Thinking rationally can take you a long way.
3. Laugh Do something that you enjoy, take on a hobby, hang out with friends, and learn
to balance your life. If you are feeling upset, express your feelings. Dont keep them to
yourself because that will only add to your stress.
4. Avoid alcohol and cigarettes this is just a quick fix. Once the chemical leave your
body, you are back to feeling stressed and you are probably worse off than when you
started.
5. Healthy eating get the proper nutrition. Eat at least one hot-home cooked meal a day.
6. Exercise physical activities can help you in not only burning off calories, but burning
off stress. Exercise helps release tension. Exercise for 30 minutes a day for at least 3
times per week.
7. Relaxing your mind and body take deep breaths. Visualize success. Set some alone
time where you do something you enjoy. Practice mindfulness, focusing your
attention on the present moment.
8. Sleep at least 7 hours of sleep are needed in order for your brain and body to function at
optimum level. Avoid taking naps for more than 1 hour.
9. Healthy relationships talk and hang out with friends. Find some you relate to and with
whom you can share your problems with.
10. Time management get a planner, create a schedule, or even a to-do list. Map out what
your quarter will look like. Once you have done that, do a schedule for each week. Then
create a schedule for each day. Be specific. Mark down your class meeting times, study
time for a specific subject, mealtimes, fun activities, and sleep.
11. Organization learn how to organize your notes, keep track of your assignments and
note important due dates or date of exams. Establish your priorities for the day.
12. Budget create a budget for your monthly expenses. Distribute your money according to
the bills you need to pay for the quarter (i.e. rent, tuition, groceries, personal items, house
bills, gasoline, etc.). Determine about how much money you will be able to spend for
fun.
13. Spirituality spiritually is regarded as finding meaning in your life, the ability to
connect with others.
14. Determine your learning style find out whether you are a visual, auditory or
kinesthetic learner.
15. Slow Down take a deep breath and know your limits. Take your time so that you can
ensure a well done job.
16. Find a support system whether its your mom, sister, brother, friend or counselor, find
someone you feel comfortable sharing your feelings with. Sometimes all we need is to
vent off the frustration.
17. Make changes in your surroundings if you find it difficult to study in your dorm try
moving to a place where there is no loud music, and brighter lights.
Emotions stabilized
o -positive attitude
o -hopeful/happier
These are beta waves and are great for getting tasks done, but not for learning new things.
Taking a few minutes to relax deeply slows your brain waves down.
Identify the problem separately from its symptoms (A successful manager doesnt just
attack symptoms; he works to uncover the factors that cause these symptoms)
nominal group technique (its a structured meeting, with an agenda, restricts discussion
during the decision making process)
Delphi technique- ( participants never meet, but a group leader uses written questionnaire
to conduct the decision making
DECISION STYLES
Directive Style
Analytical Style
Base decision on objective, rational data from management control systems and other
sources
Conceptual Style
Behavioral Style
Understand their feelings about the problem and the effect of a given decision upon them
Holistic decision making encourages us to be aware of our actions and their impact on the whole;
it ensures that we take responsibility and accept accountability for the decisions we make and
empowers us to be part of the on-going process of change. In order to provide managers with the
necessary tools to manage modern organizations with a view to building long-term sustainable
competitive advantage, it is imperative that organizations embrace a more holistic approach to
problem solving.
The first impact dimension of a decision is the extent to which it solves the immediate
problem that it was meant to solve. As this can be difficult to measure in complex
situations, we are more concerned with the ex-ante emphasis on problem solving -- the
extent to which a manager takes a particular action, which he believes will be sufficient
to solve the immediate problem. We call this the executive dimension of a decision.
Operative Learning
As a result of having interacted to solve a particular problem, the agents involved have
the capacity to learn something. The second impact dimension of a decision is the extent
to which it enhances or diminishes the capacity of the two agents, both individually and
as a team, to solve similar problems in the future. We refer to this dimension as the
operational learning dimension.
Relational Learning
Each interaction that a manager has with a stakeholder is an opportunity for the two
agents to learn about each other, and the decision taken by the manager and its
subsequent implementation will influence the extent to which the two agents will want to
work with each other in the future. The third impact dimension of a decision is the extent
to which the agents involved in it increase their willingness to work together in the future
as a result of having interacted on the decision. We refer to this dimension as the
relational learning dimension.
Spirit
Righteousness
Fearlessness
Integrity
Wholeness
Goodness
Self-discipline
Inner truth
Courage
ESSENTIALS OF HOLISTIC APPROACH FOR MANAGERS
Work with unity with no opponent
Managers should work with patience, calm and all loving affection as a guide with a
holistic vision and respect to the divinity in each member of the organisation.
Heritage refers to something inherited from the past. The word has several different senses,
including:
Natural heritage, an inheritance of fauna and flora, geology, landscape and landforms, and other
natural resources
Cultural heritage, the legacy of physical artifacts and intangible attributes of a group or society:
man-made heritage
Food heritage
Heritage means what we inherit from our ancestors and from our past. The heritage of India is
the result of developments in the social, economic, cultural and political life of Indian people
over a period of thousands of years. The land and people are the two components of this heritage.
Nature has made India into a distinct geographical entity. India is a vast country. It extends for
nearly 3000 km from Kashmir in the north to Kanyakumari in the south and for the same
distance from its western-most parts to its eastern-most parts. The Himalayan ranges in the north
and the sea in the east, west and south separates it from the rest of the world.
Since the old Stone Age people from neighboring as well as distant regions having coming into
India and making it their home.
India has been a crucible of various 'races' and ethnic groups. They have all contributed to the
making of Indian history and culture. The people from other cultures and civilizations have
brought with them their own traditions which got intermixed and integrated with the pre-existing
traditions.
Similarly, people of India have gone to other parts of the world and various elements of culture
carried by them have intermixed and integrated with the preexisting traditions. The mountains
and the rivers systems have been an important factor in the emergence of a number of distinct
cultural zones within the country. India's culture has been changing and developing due to
internal factors and contacts with other cultures. The Harappan culture was the first urban culture
to emerge in India.
Jainism and Buddhism which arose in the sixth century B.C. left a lasting influence on Indian life
and culture. This period saw the spread throughout the country of beliefs and practices associated
with Hinduism, including Vedic religion. The next phase in Ancient Indian History covers the
period from about 200 B.C. to about A.D. 300. There were the Indo-Greefes, the Shakas, the
Parthians and the Kushanas. There was significant progress of Buddhist art in the Deccan, and
the beginning of Tamil literature in the south.
The Gupta's built a large kingdom during eighth century. In the Deccan, there were kingdoms of
the Pallavas and of the Chalukyas. After the fall of Buddhism and the rise of Hinduism idol
worship became popular and building of temples on a large scale started in the south and the
Deccan as well as in the north. Art inspired by Buddhism also continued.
Medieval period is important for the growth of modern Indian languages, architecture, sculpture
literature, and philosophy flourished under the patronage of the Chola Kings. The establishment
of the sultanat of Delhi: It saw the introduction of new features in art and architecture of India.
Two new languages-Arabic and Persian became a part of India's linguistic heritage. Persian was
more important in many areas. It replaced Sanskrit as the court language and through out the
country under the influence of Persian, new forms of literature such as the ghazal were
introduced.
The Bhakti movement which had started earlier spread throughout the country. Kabir and Nanak,
disapproved of religious narrow mindedness. The Bhakti saints condemned caste inequalities and
laid stress on human brotherhood. The Sufis or the Muslim mystics preached the message of love
and human brotherhood.
Sikhism began to emerge as a new religion based on the teachings of Gurunanak. Akbar, the
greatest of the Mughal emperors, followed a policy of 'sulahkul'. Some of the finest specimens of
Indian architecture and literature belong to this period. Influenced by the Persian traditions the
Mughal paintings developed into a distinct Indian style. Another significant development was the
emergence of a new language (Urdu).
The eighteenth century marks the beginning of the modern period of Indian history. Politically
the period saw the decline of the Mughal Empire and the birth of a number of small and big
independent states in different parts of the country. The process of colonization of vast areas of
the world by a few
European countries had been under way since the sixteenth century. From about the middle of
the 18th century, the conquest of India by Britain began.
For the first time in her history, India came under foreign rule. A new system of exploitation of
one country by the dominant classes and groups of another country came into being. The long
struggle for independence ended the imperialist exploitation of India. From the early decades of
the nineteenth century, various social, religious, cultural and intellectual movements started
which aimed at removing the state of stagnation of Indian society. The nationalist movement
united the Indian people on a new basis. It recognized and cherished 'the unity in diversity' and
composite nature of India's - culture as its unique feature.
ANCIENT INDIAN LEARNING SYSTEM
UNIQUENESS OF ANCIENT INDIAN EDUCATION
From time immemorial, India has explicitly recognized that the supreme goal of life is self-
realization and hence the aim of education has always been the attainment of such a fullness of
being. But at the same time it was also recognized that different individuals have naturally
different inclinations and capacities. Hence not only the highest philosophy but also ordinary
subjects like literature and science as also vocational training find a place in ancient education
system. The education system of ancient India may claim to be unique in the world in many
respects like-
The State and the society did not in any way interfered with the curriculum of studies or
regulating the payment of fees or hours of instructions.
Another special characteristic of ancient Indian educational system was it was fully and
compulsorily residential. The student had to live in the house of his teacher for the whole
duration of his studies and learn from him not only what was taught but also observe how
his teacher responded to different situation arising in daily life and learn from it.
Stress was laid on having a personal relation between the teacher and the taught. Each
student used to meet the teacher separately and learn from him through separate
instruction and guidance.
Education was absolute free and the teacher looked after the primary needs of the
students including food and clothing.
The Indian system of education upheld the dignity of labour. Hence even a student
aiming at the highest philosophical knowledge was duty bound to do some manual labour
daily such as collecting fuel, tending cattle, etc.
Education in ancient India was more of seminar type where students used to learn
through discussions and debates.
OBJECTIVES
Self-Control
Development of character
Social Awareness
Propagation of purity
AIMS OF EDUCATION
The aims of education were to provide good training to young men and women in the
performance of their social, economic and religious duties. Also preservation and enrichment of
culture, character and personality development and cultivation of noble ideals were the other
aims of education in ancient India.
EDUCATION OF WOMEN
A high standard of learning and culture was reached by Indian women during the Vedic age. In
addition to training in the arts of housekeeping they learnt music and dancing. Like boys, girls
had to undergo the upanayana ceremony. There were two classes of educated women,
Sadyodwahas- who prosecuted studies till their marriages and Bramhavadinis who did not marry
and pursued their studies though out their lives. Women were also taught the Vedas and
Vedangas, but the extent of their study was restricted only to those hymns which were necessary
for the Yajna (sacrifice) or other ritualistic operations. Women sages were called Rishikas.
VOCATIONAL EDUCATION
A majority of people earned their livelihood by following various professions. Ancient Indian
literature refers to sixty-four arts which include weaving, dyeing, spinning, art of tanning leather,
manufacture of boats, chariots, the art of training elephants and horses, art of making jewels,
implements and equipment, art of dance, music, agriculture, building houses, sculpture, medical
science, veterinary science, the profession of a chemist, manufacture of perfumes and a host of
other professions. In the vocational system of education young men used to work as apprentices
under a master for a number of years and gained expertise in their respective professions.
METHODS OF LEARNING:
In ancient India close relationship existed between the pupil and the teacher. The teacher used to
pay individual attention on his students and used to teach them according to their aptitude and
capability. Knowledge was imparted orally and the different methods of learning were-
Memorization- The preliminary stage of learning was learning by heart the sacred text
through indefinite repletion and rehearsal by both the teacher and the taught.
Critical Analysis- This was another method in which knowledge was comprehended. It
was through critical analysis that Sri Ramanuja and Sri Madhvacharya differed from their
teachers on the interpretation of the Brahmasutra composed by Sri Shankara and later
came out with their own interpretation of the Brahmasutra. Madhvacharya even made his
teacher subscribe to his view which shows that gurus were open to new ideas and views
articulated by their students.
Introspection- Sravana (listening), Manana (contemplation) and Nididhyasana
(concentrated contemplation) of the truth so as to realize it was another method to study
Brahma Vidya (Vedanta).
Story telling- The teacher used stories and parables to explain. This was the method
Buddha used to explain his doctrines.
Question and Answer method- In this method the pupils used to ask questions and the
teacher used to discuss at length on the topics and clear their doubts.
Hands-on method- For professional courses including medical science,
students/apprentices used to learn by observation and through practical method.
Seminars- The students also gained knowledge thought debates and discussions which
were held at frequent intervals.
PERIOD OF STUDY
It took 12 years to master one Veda. Hence depending upon the wish of the student to learn as
many subjects, the period of study varied. It was 12 years, 24 years, 36 years or 48 years.
TYPES OF TEACHERS
Acharya was a type of teacher who taught his pupil Vedas without charging fee from the
pupils.
Upadhyaya was the one who adopted teaching as a profession to earn his livelihood and
taught only a portion of the Veda or Vedangas.
Charakas or wandering scholars toured the country in quest of higher knowledge.
Thought not normally competent as teachers they were regarded as possible source of
knowledge by Satapatha Brahmana.
Guru was the one who used to lead a gruhasta life and earn his livelihood after imparting
education to his disciples and maintain his family.
Yaujanasatika were teachers famous for their profound scholarship that students from
distant places, as far as from a distance of hundreds of miles would come to seek their
guidance.
Sikshaka was a teacher who gave instruction in arts like dancing.
ADVANTAGES
As it was the only system of learning known in India at the time, most of the shishyas
gained their education through this medium.
Children from all classes of society lived under the Gurukul roof as brothers.
Along with practical knowledge they also received knowledge on various aspects of
life.
They were taught impeccable manners and values that life is based on.
They were taught respect for elders, mothers, fathers and teacher.
The children were taught to live with meager material things and no fancy,
pretentious object.
ROLE OF GURU
Gu-Invisible, i.e. God, `ru - visible
Eternal relationship
Stable mind