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Based on AXELOS PRINCE2 material. Material is reproduced under licence from AXELOS Limited. All rights reserved.
PRINCE2 is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AXELOS is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo is a trade mark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.
Copyright 2014, Simplilearn, All rights reserved.
1 Copyright 2014, Simplilearn, All rights reserved.
Objectives
The purpose of the Organisation theme is to define and establish the projects structure of
Customer
Specifies the desired result and probably pay for the project.
Supplier
Provides the resources and skills to deliver the projects outputs.
Project is a temporary organisation that is created for the purpose of delivering one or more
business products according to an agreed Business Case.[3]
Roles and jobs in a ProjectPRINCE2 does not define management jobs to be allocated to
people on a one-to-one basis. It defines roles, each of which is defined by an associated set of
responsibilities.
Roles might be shared or combined according to the projects needs but the responsibilities must
always be allocated.
PRINCE2 defines a project as a temporary organisation that is created for the purpose of delivering
one or more business products according to an agreed Business Case.[4]
The PRINCE2 principle of defined roles and responsibilities states that a PRINCE2 project will always
have three primary categories of stakeholder. They are Business, User and Supplier.
Figure 5.1. The three project interests. Copyright AXELOS Limited 2013. Material is
reproduced under licence from AXELOS. All rights reserved.
6 Copyright 2014, Simplilearn, All rights reserved.
Three Project Interests (contd.)
For the project to construct the Sydney Opera House, the following were the business, user and
supplier:
ManagingProject Manager
DeliveringTeam Manager
Figure 5.2. The four levels of management within the project management structure. Copyright
AXELOS Limited 2013. Material is reproduced under licence from AXELOS. All rights reserved.
9 Copyright 2014, Simplilearn, All rights reserved.
Levels of Organisation
Is outside the project Project Board is The Project Manager is Team members/managers
team. accountable for the success responsible for the day-to- are responsible for
of the project. day management of the delivering the projects
Commissions the
project. products within defined
project.
time and cost and as per
Identifies the
the quality expectations.
Executive.
Defines project-level
tolerances.
Lines of support/advice
Figure 5.3. Project management team structure. Copyright AXELOS Limited 2013. Material is
reproduced under licence from AXELOS. All rights reserved.
11 Copyright 2014, Simplilearn, All rights reserved.
Role of Executive
Represents the interest of those who will use the projects products.
Represents the team that would be involved in designing, developing, facilitating, procuring and
implementing the projects specialist products.
Project Board consists of Executive, Senior Supplier(s) and Senior User(s). Roles of Project Board
are the following:
Project Board provides the resources and authorises the funds necessary for the successful
completion of the project.
Project Board ensures effective communication both within the project team and with external
stakeholders.
Authority
To make strategic decisions.
Credibility
Ability to direct the project.
Ability to delegate
Keep Project Board activity at the right level.
Availability
To make decisions and provide direction to the Project Manager.
The Project Board may not have skills, knowledge and/or time to perform the assurance
activities. Roles of Project Assurance are the following:
The Project Board appoints other members to take Project Assurance role.
Team members of Project Assurance report to Project Board.
Responsible for giving advice and guidance on issues.
This role should not be assigned to Project Manager.
Members of this team may come from an organisations Project Management Office (PMO).
Environment Canadas Project Delivery Office guides and advices the Project
Manager on project management and its best practices.
Project Board is responsible for agreeing to each change before it is implemented. Roles of Change
Authority are as follows:
Projects in a dynamic environment which expects lots of requests for change may appoint a
separate Change Authority.
Project Manager and/or the people with delegated Project Assurance responsibilities may act as
Change Authority.
Change Authority may need to have technical knowledge to evaluate potential changes.
Request for change could be handled by Corporate or programme management, Project Board,
Delegating to the Change Authority or Delegating to the Project Manager, depending on the
impact of the Change.
Project Manager may be Team Manager depending on the project, so this role is optional. Roles of
a Team Manager are the following:
The Project Manager should plan the role during the starting of the project process and at each
stage in managing a stage boundary process.
The Team Manager is responsible for production of the allocated products as per the Work
Package.
This role is not optional. Project Support defaults to the Project Manager if it is not otherwise
allocated. Roles of Project Support are the following:
Responsible for administering any Configuration Management procedure and tools defined in
the Configuration Management Strategy.
Project Support and Project Assurance roles should be kept separate to maintain the
independence of Project Assurance.
Knowledge of different types of personalities and how they work together help the Project Manager
in assembling balanced teams that can work effectively during a project.
o Training on any process and standard to be used on the project, i.e. Configuration
Management procedures, progress reporting and quality methods.
There are usually two structures in a corporate organisation. They are the following:
Project Managers can find difficulties when managing cross-functional projects due to the
disagreement on overall leadership from various groups.
Stakeholders: Individuals or groups who may or may not be a part of the project management team
but may affect, or be affected by the project.
Transport for London regularly sends out emails to its customers asking for their
opinions before taking major decisions. The customers who have registered on the
website are included in this mailing list.
ANZ Bank states that stakeholder engagement helps to minimise risks, identify ideas for new
products and services. Hence, for a project, they typically do the following:
Communication Management Strategy describes the means and frequency of communication to all
the stakeholders including internal and external. The other features of this strategy are the
following:
Facilitates controlled and bi-directional flow of information.
Includes communication procedure/communication method to be used.
May specify the tools that need to be used for communication.
Includes information needs for each interested party.
The Project Manager is responsible for documenting the Communication Management Strategy.
Should be reviewed at each stage boundary and while planning the final stage.
! For composition of Communication Management Strategy please refer PRINCE2 Manual Appendix A.
Role Responsibilities
Corporate or programme Appoint the Executive and (possibly) the Project Manager.
management Provide information to the project as defined in the Communication Management Strategy.
Executive Appoint the Project Manager (if not done by corporate or programme management).
Confirm the appointments to the project management team and the structure of the project
management team.
Approve the Communication Management Strategy.
Senior User Provide user resources.
Define and verify user requirements and expectations.
Senior Supplier Provide supplier resources.
Text in box is from Managing Successful Projects with PRINCE2. Copyright AXELOS Limited 2013.
Material is reproduced under licence from AXELOS. All rights reserved.
28 Copyright 2014, Simplilearn, All rights reserved.
Roles and Responsibilities in Organisation Theme (contd.)
Role Responsibilities
Text in box is from Managing Successful Projects with PRINCE2. Copyright AXELOS Limited 2013.
Material is reproduced under licence from AXELOS. All rights reserved.
29 Copyright 2014, Simplilearn, All rights reserved.
Quiz
b. establish mechanism to judge whether the project is (and remains) desirable, viable and
achievable
c. implement the controls required to permit management by exception
d. establish a strategy for communication between all interested parties of the project
Answer: d.
Explanation: The purpose of the Organisation theme is to establish a strategy for
communication between all interested parties of the project.
d. The Project Board should represent all interest groups (business, users
and suppliers)
a. The Project Manager and Project Board decision making accountability can be delegated
d. The Project Board should represent all interest groups (business, users and suppliers)
Answer: a.
Explanation: The Project Manager and Project Board decision making accountability cannot
be delegated.
a. Project Manager
d. Project Support
a. Project Manager
d. Project Support
Answer: b.
Explanation: Corporate or programme management appoints the Executive.
a. Senior Supplier
b. Project Support
c. Project Assurance
d. Team Manager
a. Senior Supplier
b. Project Support
c. Project Assurance
d. Team Manager
Answer: a.
Explanation: Senior Supplier is responsible for the technical integrity of the project and also
accountable for the quality of products.
a. Project Support
b. Project Manager
c. Project Board
d. Project Assurance
a. Project Support
b. Project Manager
c. Project Board
d. Project Assurance
Answer: c.
Explanation: Project Board is responsible for overall direction and management of the
project.
a. Team Manager
b. Project Manager
c. Project Support
d. Project Assurance
a. Team Manager
b. Project Manager
c. Project Support
d. Project Assurance
Answer: b.
Explanation: Project Manager is responsible for day-to-day management of the project and
reports to the Project Board.
a. Project Board
b. Executive
c. Project Manager
d. Project Assurance
a. Project Board
b. Executive
c. Project Manager
d. Project Assurance
Answer: c.
Explanation: Project Support defaults to the Project Manager if it is not otherwise allocated.
Project Support is the responsibility of Project Manager.
a. Team Manager
b. Project Board
c. Project Support
d. Senior User(s)
a. Team Manager
b. Project Board
c. Project Support
d. Senior User(s)
Answer: a.
Explanation: Project Manager can act as Team Manager if the project size is small.
a. Authority
b. Credibility
c. Availability
d. Scalability
a. Authority
b. Credibility
c. Availability
d. Scalability
Answer: d.
Explanation: Characteristics of Project Board are: Authority: To make strategic decisions,
Credibility: Ability to direct the project, Ability to delegate and Availability.
a. Project Manager
b. Project Board
c. Senior Supplier
d. Senior User
a. Project Manager
b. Project Board
c. Senior Supplier
d. Senior User
Answer: b.
Explanation: It is the Project Boards responsibility to agree to each potential change before
it is implemented.
Here is a quick Purpose of the Organisation theme is to define and establish the projects
recap of what we
structure of accountabilities and responsibilities
have learnt in this
lesson:
The PRINCE2 principle of defined roles and responsibilities states that a
PRINCE2 project will always have three primary categories of stakeholder.
They are Business, User and Supplier
Based on AXELOS PRINCE2 material. Material is reproduced under licence from AXELOS Limited. All rights reserved.
PRINCE2 is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
AXELOS is a [registered] trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo is a trade mark of AXELOS Limited, used under the permission of AXELOS Limited. All rights reserved.
52 Copyright2014,
Copyright 2014, Simplilearn,
Simplilearn, All rights
All rights reserved.
reserved.
References
[1] Based on Managing Successful Projects with PRINCE2, by AXELOS. Organisation, Purpose.
[2] Based on Managing Successful Projects with PRINCE2, by AXELOS. Organisation, Programme.
[3] Based on Managing Successful Projects with PRINCE2, by AXELOS. Organisation, Project.
[4] Based on Managing Successful Projects with PRINCE2, by AXELOS. Organisation, Three project
interests.