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Trouble Shooting
Network
Client/Server Network
Aspect Connectivity
Server(s) Server(s)
- Single - Single
- 1oo2 - 1oo2
- 2oo3
Control Network
Controllers
Fieldbus
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Field devices
Revision C
Network
Architecture Network Redundancy
Primary client
server net
Secondary client
server net
Secondary Network
Primary Network
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Revision C
Network
Architecture Connectivity Servers as Routers
Enable TCP/IP
forwarding must be set
in RNRP configuration
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Revision C
Network
Troubleshooting RNRP Modifies Routing Table
RNRP adds the Connectivity Server in the routing table.
Dynamically updated to path 1 if path 0 should fail.
Control Network
destinations use
Connectivity Server
as gateway.
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Revision C
Network
Architecture Building Physical Networks
Logical View
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Physical View
Revision C
Network
Architecture Physical Network Installation
Serial Structure Tree Structure
Preferable when all nodes communicates
equally with each other reduces the
number or of hops
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Revision C
Network
Troubleshooting
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Revision C
RNRP Addressing
Network
Troubleshooting Implicit Addressing
1. N1.N2.0.0 Choose a NetId which is
conform through the whole 800xA
net.
2. 255.255.252.0 This value must bet
set for the sub net mask
Recommendations
Use private Class B addresses:
172.16.0.0 or 172.20.0.0 or 172.24.0.0 or 172.28.0.0
172.16.0.0 less configuration efforts
Use scheme in network manual for selection of addresses
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Revision C
Troubleshooting
800xA System RNRP Re-routing to CS Lib
1.Client 1.CS-Lib
Helper
1.Shared
Memory
1.SM Client
1.RNRP
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Revision C
Network
Troubleshooting
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Revision C
RNRP Event Monitor
Invoked by a right
mouse double click
Basic requirements
Link speed should be possible to set by auto-sensing
Transmission mode, half or full duplex, should be possible to set
by auto negotiation
Multicast traffic must be allowed
Port status should be visible on LEDs
Ipconfig Display current TCP/IP network configuration values, and update or release Dynamic Host
Configuration Protocol (DHCP) allocated leases, and display, register, or flush Domain Name
System (DNS) names.
Nbtstat Check the state of current NetBIOS over TCP/IP connections, update the NetBIOS name cache,
and determine the registered names and scope.
Nslookup Check records, domain host aliases, domain host services, and operating system information by
querying Internet domain name servers.
Pathping Trace a path to a remote system and report packet losses at each router along the way.
Ping Send ICMP Echo Requests to verify that TCP/IP is configured correctly and that a remote TCP/IP
system is available.
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Add a counter
Select the Network interface as performance object
Select the desired counter
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Revision C
Network
Troubleshooting Performance Logs
For long time troubleshooting open the Computer Management dialog
from Administrative Tools or add the Performance Logs and Alerts
snap-in to the Microsoft Management Console (MMC).
A counter log can only be created in the snap-in. The data is stored in a
file which can later be read in performance management console.
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Revision C
Network
Troubleshooting Sysinternals Tools (TDIMon)
3.1.1 Description
This exercise deals with network trouble shooting using different DOS commands.
The exercise emphasize on a faulty hardware connections and faulty DNS settings.
The exercise shows also how managed switches can be used for diagnostic.
3.1.2 Objectives
Upon completion of this exercise you will be able to:
Understand how name resolution problem will cause bad performance in the
network.
Be able to use simple file copy to get an overview of the network
performance.
Understand how to use DOS commands for network analyze. E.g. nslookup
tracert, and pathping.
Be able to use WEB server interfaces from managed switches and 3:rd party
sniffer tools.
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E143-03 Exercise 4.1 - RevD.doc
) You suspect network problems. Your task is to identify problems in the network
configuration of TCP/IP. There are a number of problems planted in DCASCSx1.
What do you find on Primary Client Server Net?
What do you find on secondary Client Server net?
What do you find on Control Net?
What more should you consider concerning the Network Settings?
) Edit the host file and put an incorrect address in for one of the nodes. Try pinging that
node by name. Try pinging it by address. What were the results this time? What is the
priority between DNS and host fille?
) Eliminate the incorrect host file entries so that everything should be back to normal on
all nodes. You suspect network performance problem. You will verify the
performance by copy a large file (at least 50 MB) from one node to the other. Is the
throughput reasonable for the connection speed of your NIC? Copy in the other
direction. Are the results the same? Test both network cards. Did you get the same
result? What can be the reason
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Maintenenance Expert workshop
) Test the RNRP response time to the controller from the client. Do you get any
response? Do you see the controller from the client? If not try to find out the reason
and correct the problem.
) Test the network activities when a workplace is started. First you start the TCPView
program from sysinternals on all machines. Do you notice any network activities on
any special processes? Make the same test by setting not showing established TCP/IP
connections by selecting File|Close Connections.
) Make a ping command with IP address 172.16.4.x. Where x is the node number of
your server. Turn off the power of the primary client server network switch. What
happens? Can you explain what happens?
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