SC8000 100%

When you are replacing a part on the SC8000, what should you do before
moving the system to the service position and opening the cover?
Remove the power cables to the SC8000
Perform a shutdown of the SC8000
Identify the failed part
Disconnect the UPS

The SC8000 can house a maximum of how many I/O cards excluding the CHA3
cache card?
8
7
6
5
Unless they are installed with a full-height adapter, low-profile I/O cards will go
into which I/O slots?

1,2,3 (riser 1)
6,7 (riser 3)
4,5 (riser 2)
The SC8000 Intrusion Detection Switch is located on which Riser?
Riser 2
Riser 3
Riser 1
The SC8000 can have either a 16 GB or a 64 GB memory configuration. How
many DIMM slots do both configurations use?
8
4
16
10
12
A replacement controller chassis ships with 16 GB of installed memory. Put
these steps below in the correct order to complete the upgrade procedure to
replace a 64GB memory configuration when a new set of 64 GB memory has
also been ordered.
Install the 16 GB of
memory (removed
4 -Step #1 1. from the new
controller) in the
existing controller

Remove the 64 GB of
memory from the
3 - Step #2 2. existing controller and
add it to the FRU
return packaging

Install the 64 GB of
memory from the
2 - Step #3 3.
memory service kit in
the new controller

Remove the 16 GB of
1 - Step #4 4. memory shipped in the
new controller.

There are a number of ways to identify a failing power supply. Please select
the correct ways from below.
In the system storage center manager
The indicator handle turns amber
An alert will be sent
In the BIOS
Where can you find the SC8000 service tag?
On the motherboard
EST Panel
On a label attached to the rear of the chassis
On the rack
Select two true statements about SC8000 power supply units (PSUs).
They are hot-swappable
Only 750W PSUs are supported
SC8000 PSUs are not removable
The indicator handle stays green all the time
even when powered off

You can replace both power supplies at the same time without shutting down the
controller.
False
True

A replacement controller chassis ships with 16 GB of installed memory. Which

upgrade procedure should be used to replace a 64 GB memory configuration in
an SC8000 if no new memory has been ordered?
Install six 8 GB modules from
the existing controller in the
new controller to make 64 GB
Remove the 64 GB memory
from the existing controller
and install in the new
controller
Return the new controller and
order one with 64 GB memory
installed

Where does the SC8000 have the SCOS (Storage Center OS) installed?
On a PCIe flash card
On the disks of the enclosure the
SC8000 is connected to
On the internal 8GB SD card
On an internal SC8000 hard drive

What should you do before sliding the SC8000 out of the service position and
back into the rack?
Ensure that the SD card is well seated
as it can be jarred loose when you
 move the SC800i into the service
position
Ensure the system cover is on to avoid
breaking the Intrusion Detection
Switch
Ensure that no one is behind the rack to
avoid injury
What 2 things should you do before and after servicing an SC8000?
Turn on the SC8000
Reconfigure the RAID array to ensure
no data loss
Perform a Phone Home action
Contact Dell Technical support
enable/disable alerts

Which Risers in the SC8000 hold full-height I/O cards?

Riser 2
Riser 4
Riser 3
Riser 1

The CHA3 cache card is defined as:

A PCIe battery-less non-volatile (NVDIMM) card

A PCIe card that houses an SD card slot and a battery for back up
A PCIe flash disk card
A PCI Memory card with battery backup

Where must you insert the CHA3 Cache card that ships with the
2
SC8000 ?
 Slot 1 in Riser 3
Slot 4 in Riser 2
Slot 3 in Riser 2
Slot 7 in Riser 3

Slot 7 in Riser 1

3 The SC8000 Intrusion Detection Switch is located on which Riser?

Riser 1
Riser 2

Riser 3

What should you do before sliding the SC8000 out of the service position
4
and back into the rack?
Ensure the system cover is on to avoid breaking the Intrusion Detection
Switch

Ensure that the SD card is well seated as it can be jarred loose when you
move the SC800i into the service position
Ensure that no one is behind the rack to avoid injury

What are the only two supported memory configurations for the
5
SC8000?
8GB and 64GB
32GB and 128GB
16GB and 64GB

8GB and 32GB

16GB and 128GB
4GB and 32GB
 The SC8000 can have either a 16 GB or a 64 GB memory configuration.
6
How many DIMM slots do both configurations use?
4
10
12
16
8

Unless they are installed with a full-height adapter, low-profile I/O cards
7 will go into which I/O slots?

1,2,3 (riser 1)

6,7 (riser 3)
4,5 (riser 2)

When you are replacing a part on the SC8000, what should you do
8
before moving the system to the service position and opening the cover?
Identify the failed part
Disconnect the UPS
Perform a shutdown of the SC8000

Remove the power cables to the SC8000

You can replace both power supplies at the same time without shutting
9
down the controller.
True
False

If you are replacing an SD card with a new one, what is the main issue
10
you MUST be aware of?
 Replacement SD cards do not ship with SCOS installed

You can replace an SD card as 'hot-swappable'

Replacement SD cards come in 2 sizes, 4GB and 8GB

Block B Choose all that apply type questions

1 Which Risers in the SC8000 hold full-height I/O cards?

Riser 1
Riser 2

Riser 3

Riser 4

2 Select two true statements about SC8000 power supply units (PSUs).
Only 750W PSUs are supported

SC8000 PSUs are not removable

They are hot-swappable

The indicator handle stays green all the time even when powered o

3 What 2 things should you do before and after servicing an SC8000?

Perform a Phone Home action

Reconfigure the RAID array to ensure no data loss

Turn on the SC8000
Contact Dell Technical support enable/disable alerts

4 Where can you find the SC8000 service tag?

 On a label attached to the rear of the chassis

On the motherboard
EST Panel

On the rack

Block C Match type questions

A replacement controller chassis ships with 16 GB of installed memory. Put these ste
1 correct order to complete the upgrade procedure to replace a 64GB memory configu
set of 64 GB memory has also been ordered.
Remove the
16 GB of
Install the 64 GB
memory
Step #1 1 from the memor
shipped in
the new controll
the new
controller.
Install the 64
GB of
memory from
Remove the 16 G
Step #2 2 the memory
shipped in the ne
service kit in
the new
controller
Remove the
64 GB of
memory from
Install the 16 GB
the existing
(removed from t
Step #3 3 controller
controller) in the
and add it to
controller
the FRU
return
packaging
Install the 16
GB of
memory Remove the 64 G
(removed from the existing
Step #4 4
from the new add it to the FRU
controller) in packaging
the existing
controller
Correct Answers Student's Answer
Choose one type questions

1 The CHA3 cache card is defined as:

A PCIe battery-less non-volatile (NVDIMM) card

A PCIe card that houses an SD card slot and a battery for back up
A PCIe flash disk card
A PCI Memory card with battery backup

2 Where must you insert the CHA3 Cache card that ships with the SC8000 ?
Slot 1 in Riser 3
Slot 4 in Riser 2
Slot 3 in Riser 2
Slot 7 in Riser 3

Slot 7 in Riser 1

3 The SC8000 Intrusion Detection Switch is located on which Riser?

Riser 1
Riser 2

Riser 3

4 What should you do before sliding the SC8000 out of the service position and back in
Ensure the system cover is on to avoid breaking the Intrusion Det
Switch

Ensure that the SD card is well seated as it can be jarred loose wh

move the SC800i into the service position
Ensure that no one is behind the rack to avoid injury
5 Where does the SC8000 have the SCOS (Storage Center OS) installed?
On an internal SC8000 hard drive
On the internal 8GB SD card

On a PCIe flash card

On the disks of the enclosure the SC8000 is connected to

6 What are the only two supported memory configurations for the SC8000?
8GB and 64GB
32GB and 128GB
16GB and 64GB

8GB and 32GB

16GB and 128GB
4GB and 32GB

The SC8000 can have either a 16 GB or a 64 GB memory configuration. How many D

7
configurations use?
4
10
12
16
8

Unless they are installed with a full-height adapter, low-profile I/O cards will go into
8

1,2,3 (riser 1)

6,7 (riser 3)
4,5 (riser 2)
 9 You can replace both power supplies at the same time without shutting down the con
True
False

Block B Choose all that apply type questions

1 Which Risers in the SC8000 hold full-height I/O cards?

Riser 1
Riser 2

Riser 3

Riser 4

2 There are a number of ways to identify a failing power supply. Please select the corre
In the system storage center manager

In the BIOS
An alert will be sent
The indicator handle turns amber

3 Select two true statements about SC8000 power supply units (PSUs).
Only 750W PSUs are supported

SC8000 PSUs are not removable

They are hot-swappable

The indicator handle stays green all the time even when powered o

4 What 2 things should you do before and after servicing an SC8000?

 Perform a Phone Home action

Reconfigure the RAID array to ensure no data loss

Turn on the SC8000
Contact Dell Technical support enable/disable alerts

After replacing the SC8000 chassis, what should be done in the Cache tab of the Syst
5
Manager?
Enable Write Cache

Flush the cache

Enable Read Cache

Disable Cache Alerts

6 Where can you find the SC8000 service tag?

On a label attached to the rear of the chassis

On the motherboard
EST Panel

On the rack