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Eu r o p e a n A v i a t i o n Sa f e t y A g e n cy Use r Gu i d e

For eign Part 145 approvals - User guide for Doc # UG.CAO.00024- 002
Maint enance Organisat ion Exposit ion Approval Dat e 13/ 11/ 2013

Foreign Part 145 approvals User guide for Maint enance Organisat ion
Exposit ion

UG.CA O.0 0 0 2 4 - 0 0 2

Nam e Validat ion Dat e

Prepar ed by: Marc GRAGNOLI Validat ed 07/ 11/ 2013

Verified by: Karl SPECHT Validated 11/ 11/ 2013

Reviewed by: Dom inique PERRON Validated 12/ 11/ 2013

Approved by: Wilfried SCHULZE Validated 13/ 11/ 2013

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Maint enance Organisat ion Exposit ion Approval Dat e 13/ 11/ 2013

D OCUM EN T CON TROL SH EET

Pr o ce s s A r e a Organisat ion approval


M a i n Pr o ce s s Cont inuing Airwort hiness Organisat ion Approval
Sce n a r i o Foreign Part 145 approval
Pr o ce s s All
M a i n Pr o ce s s Ow n e r Karl SPECHT

Re f e r e n ce d o cu m e n t s

a ) Co n t e x t u a l d o cu m e n t s

Com m ission Regulat ion ( EC) 2042/ 2003 - Com m ission Regulat ion ( EC) of 20 Novem ber 2003 laying down
im plem ent ing rules for t he cont inuing airwort hiness of aircraft and aeronaut ical product s, part s and appliances, and
on t he approval of organisat ions and personnel involved in t hese t asks
Com m ission Regulat ion ( EC) 593/ 2007 - Regulat ion of 31 May 2007 on t he fees and charges levied by t he European
Aviat ion Safet y Agency Regulat ion ( OJ L140, 01.06.2007)
EASA/ FAA Maint enance Annex Guidance ( MAG)

EASA/ TCCA Maint enance Annex Guidance ( MAG)


ED Decision 2003/ 19/ RM - On AMC and GM t o Com m ission Regulat ion ( EC) 2042/ 2003 of 20 Novem ber 2003 on t he
cont inuing airwort hiness of aircraft and aeronaut ical product s, part s and appliances, and on t he approval of
organisat ions and personnel involved in t hese t asks
MB decision 01- 2011 - On guidelines for allocat ion of cert ificat ion t asks t o nat ional aviat ion aut horit ies and qualified
ent it ies.
Regulat ion ( EC) 216/ 2008 - Regulat ion of European Parliam ent and of Council of 20 Feb. 2008 on com m on rules in
t he field of civil aviat ion and est ablishing a European Aviat ion Safet y Agency and repealing Council Direct ive
91/ 670/ EEC,Regulat ion ( EC) 1592/ 2002 and Direct ive 2004/ 36/ EC

b ) I n t e r n a l d o cu m e n t s

Applicable docum ent s are list ed in t he form FO.CAO.00136- XXX - Foreign Part 145 approvals Docum ent at ion
I ndex .

Lo g o f i ssu e s
I ssue I ssue dat e Change descript ion
001 14/ 07/ 2010 First issue
002 13/ 11/ 2013 Second issue following review of all foreign Part 145 approvals procedures.
This docum ent is aim ed t o provide t he applicant wit h guidance m at erial
support ing t he applicat ion/ approval, and as such has been reviewed by
Rulem aking Product Support Cont inuing Airwort hiness Sect ion ( R.4.2) .

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0 . I n t r o d u ct i o n .

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Maint enance Organisat ion Exposit ion Approval Dat e 13/ 11/ 2013

0 .1 . Ta b l e o f Co n t e n t s.
0. Introduction. ............................................................................................................................................. 3
0.1. Table of Contents. .............................................................................................................................. 4
0.2. Definitions and Abbreviations. ............................................................................................................ 7
0.3. Scope and Applicability. ...................................................................................................................... 8
0.4. Purpose. ............................................................................................................................................. 8
0.5. Associated Instructions. ...................................................................................................................... 8
0.6. Communication. .................................................................................................................................. 8
1. General Guidance.................................................................................................................................... 9
1.1. Preliminary Considerations. .............................................................................................................. 10
1.2. Exposition Format and Language. .................................................................................................... 10
1.3. Terms in Use. ................................................................................................................................... 10
1.4. Structure of the Maintenance Organisation Exposition. ..................................................................... 11
1.4.1. Management Control of the MOE. .......................................................................................... 12
1.4.2. Exposition Pages Presentation............................................................................................... 13
1.5. MOE Initial Approval Process. .......................................................................................................... 14
1.5.1. First Submission of the Draft MOE. ...................................................................................... 14
1.5.2. Tracking Changes to the Initial Draft MOE. ............................................................................ 14
2. MOE Structure and Content. .................................................................................................................. 15
PART 0 - INTRODUCTION ............................................................................................................................. 16
0.1 Table of Contents. ............................................................................................................................. 16
0.2 List of Effective Page......................................................................................................................... 18
0.3 List of Issues / Amendments Record of Revisions. ............................................................................ 21
0.4 Distribution List.................................................................................................................................. 22
PART 1 MANAGEMENT. ............................................................................................................................. 23
1.1 Corporate Commitment by the Accountable Manager. ...................................................................... 23
1.2 Quality and Safety Policy. ................................................................................................................. 24
1.3 Management Personnel. ................................................................................................................... 25
1.4 Duties and Responsibilities of Management Personnel. .................................................................... 26
1.4.1 Accountable Manager. ............................................................................................................... 26
1.4.2 Quality Manager ........................................................................................................................ 27
1.4.3 Maintenance Manager (may be Base MM and/or Line MM and/or Workshop MM). ................... 28
1.4.4 Responsible NDT Level III ......................................................................................................... 29
1.5 Management Organisation Chart....................................................................................................... 30
1.6 List of Certifying Staff and B1 and B2 Support Staff. ......................................................................... 31
1.6.1 Scope of the National Licence by Comparison to EASA Certifying Staff Categories. .................... 31
1.6.2 Categories of Certifying Staff and Support Staff. ........................................................................... 31
1.6.3 Content of the list(s). ..................................................................................................................... 32
1.6.4 Management of the list(s).............................................................................................................. 32
1.7 Manpower Resources. ...................................................................................................................... 33
1.8 Facilities. ........................................................................................................................................... 34
1.9 Scope of Work................................................................................................................................... 35
1.10 Notification Procedure to the Authority Regarding Changes to the Organisation's Activities /
Approval / Location / Personnel. ................................................................................................................. 39
1.11 Exposition Amendment Procedures (including delegated procedures). ......................................... 40
PART 2 MAINTENANCE PROCEDURES. .................................................................................................. 42
2.1 Supplier Evaluation and Subcontract Control Procedure. .................................................................. 42
2.1.1 Type of Suppliers. ...................................................................................................................... 42
2.1.2 Monitoring the Suppliers. ........................................................................................................... 42
2.2 Acceptance / Inspection of Aircraft Components and Materials from Outside Customers. .................... 44
2.2.1 Component / Material certification. ................................................................................................ 44
2.2.2 Receiving inspection procedure. ................................................................................................... 45
2.3 Storage, Tagging and Release of Aircraft Components and Materials to Aircraft Maintenance. ............ 46
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2.4 Acceptance of Tools and Equipment. ................................................................................................... 47


2.5 Calibration of Tools and Equipment. ..................................................................................................... 47
2.6 Use of Tooling and Equipment by Staff (including alternate tools). ....................................................... 48
2.7 Cleanliness Standards of Maintenance Facilities. ................................................................................. 49
2.8 Maintenance Instructions and Relationship to Aircraft / Aircraft Component Manufacturer's Instructions
including Updating and Availability to Staff. ................................................................................................ 50
2.8.1 Maintenance Data Coming from External Sources. ....................................................................... 50
2.8.2 Documentation/Maintenance Instructions Issued by the Part 145 AMO. ....................................... 50
2.9 Repair Procedure. ................................................................................................................................ 51
2.9.1 Repairs ...................................................................................................................................... 51
2.9.2 Fabrication of Parts.................................................................................................................... 51
2.10 Aircraft Maintenance Programme Compliance.................................................................................... 52
2.11 Airworthiness Directives Procedure. ................................................................................................... 53
2.12 Optional Modification Procedure. ........................................................................................................ 54
2.13 Maintenance Documentation in use and its Completion. .................................................................... 55
2.13.1 Conception and Update of the Template. ................................................................................... 55
2.13.2 Maintenance Documentation in Use............................................................................................ 55
2.13.3 Completion of Maintenance Documentation. ............................................................................... 55
2.14 Technical Records Control. ................................................................................................................ 56
2.15 Rectification of Defects Arising During Base Maintenance.................................................................. 57
2.16 Release to Service Procedure. ........................................................................................................... 58
2.17 Records for the Operator. ................................................................................................................... 60
2.18 Reporting of Defects to the Competent Authority/ Operator/ Manufacturer. ........................................ 60
2.18.1 Internal Occurrence Reporting System. ...................................................................................... 60
2.18.2 Reportable Occurrences as per 145.A.60. ................................................................................. 60
2.19 Return of Defective Aircraft Components to Store. ............................................................................. 61
2.20 Defective Components to Outside Contractors. .................................................................................. 61
2.21 Control of Computer Maintenance Records System. .......................................................................... 61
2.22 Control of Man-Hour Planning versus Scheduled Maintenance Work. ................................................ 62
2.23 Control of Critical Tasks. .................................................................................................................... 63
2.24 Reference to Specific Maintenance Procedures. ................................................................................ 64
2.25 Procedures to Detect and Rectify Maintenance Errors. ...................................................................... 64
2.26 Shift / Task Handover Procedures. ..................................................................................................... 65
2.27 Procedures for Notification of Maintenance Data Inaccuracies and Ambiguities to the Type Certificate
Holder. ....................................................................................................................................................... 65
2.28 Production Planning Procedures. ....................................................................................................... 66
PART L2 ADDITIONAL LINE MAINTENANCE PROCEDURES ..................................................................... 67
L2.1 Line Maintenance Control of Aircraft Components, Tools, Equipment, etc.. ........................................ 67
L2.2 Line Maintenance Procedure Related to Servicing / Fuelling / De-icing / etc ...................................... 67
L2.3 Line Maintenance Control of Defects and Repetitive Defects. ............................................................ 68
L2.4 Line Procedure for Completion of Technical Log. ............................................................................... 68
L2.5 Line Procedure for Pooled Parts and Loan Parts. ............................................................................... 68
L2.6 Line Procedure for Return of Defective Parts Removed from Aircraft. ............................................... 68
L2.7 Line Procedure Control of critical Tasks. ............................................................................................ 69
PART 3 QUALITY SYSTEM PROCEDURES. .............................................................................................. 70
3.1 Quality Audit of Organisation Procedures. ............................................................................................ 70
3.2 Quality Audit of Aircraft and/or Components. ........................................................................................ 71
3.3 Quality Audit Corrective Action Procedure. ........................................................................................... 71
3.4 Certifying Staff and Category B1 and B2 Support Staff Qualification and Training Procedures. ............ 72
3.4.1. Aircraft Certifying Staff and/or Support Staff................................................................................. 72
3.4.2. Components/Engines/APU Certifying Staff. ................................................................................. 72
3.4.3. Specialised Services (NDT) Certifying Staff. ................................................................................ 72
3.5 Certifying Staff and B1/B2 Support Staff Records. ................................................................................ 73
3.6 Quality Audit Personnel. ....................................................................................................................... 73
3.7 Qualifying Inspectors. ........................................................................................................................... 74
3.8 Qualifying Mechanics. .......................................................................................................................... 76
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3.9 Aircraft or Aircraft Component Maintenance Tasks Exemption Process Control. .................................. 77
3.10 Concession Control for Deviation from the Organisations' Procedures. .............................................. 77
3.11 Qualification Procedure for Specialised Activities Such as Non-Destructive Testing, Welding ........ 78
3.11.1 NDT personnel ............................................................................................................................ 78
3.11.2 Other specialised activities personnel (e.g. welders, painters, etc.) ............................................. 79
3.12 Control of Manufacturers' and Other Maintenance Working Teams. ................................................... 79
3.12.1 External Team Working under their own EASA Part 145 Approval. ............................................. 79
3.12.2 External Working Team not Holding an EASA Part 145 Approval. .............................................. 79
3.13 Human Factors Training Procedure. ................................................................................................... 80
3.13.1 Initial Training (except C/S and S/S)....................................................................................... 80
3.13.2 All Maintenance staff Continuation Training ........................................................................... 80
3.14 Competence Assessment of Personnel. ............................................................................................. 81
3.15 Training procedures for on-the-job training as per Section 6 of Appendix III to Part-66....................... 81
3.16 Procedure for the issue of a recommendation to the competent authority for the issue of a Part-66
licence in accordance with 66.B.105 .......................................................................................................... 81
PART 4. .......................................................................................................................................................... 82
4.1 Contracting Operators. ......................................................................................................................... 82
4.2 Operator Procedures and Paperwork. .................................................................................................. 82
4.3 Operator Record Completion. ............................................................................................................... 82
PART 5. .......................................................................................................................................................... 83
5.1 Sample of Documents. ......................................................................................................................... 83
5.2 List of Subcontractors as per Part 145.A.75 (b). ................................................................................... 83
5.3 List of Line Maintenance Locations as per Part 145.A.75 (d) ................................................................ 83
5.4 List of Contracted Organisations as per 145.A.70 (a) (16). ................................................................... 83

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0 .2 . D e f i n i t i o n s a n d A b b r e v i a t i o n s.
Abbr ev iat ion s
A&P APPLICATIONS AND PROCUREMENTS SERVICES
AMC ACCEPTABLE MEANS OF COMPLIANCE
AMO APPROVED MAINTENANCE ORGANISATION
CAA CIVIL AVIATION AUTHORITY
CAMO CONTINUING AIRWORTHINESS MANAGEMENT ORGANISATION
CAMOC CONTINUING AIRWORTHINESS MANAGEMENT OVERSIGHT COORDINATOR
CAN145 CANADIAN PART 145
CAOM CONTINUING AIRWORTHINESS ORGANISATIONS MANAGER
CAO CONTINUING AIRWORTHINESS ORGANISATION
CAP CORRECTIVE ACTION PLAN
C/S CERTIFYING STAFF
CC/S COMPONENT CERTIFYING STAFF
EASA EUROPEAN AVIATION SAFETY AGENCY
EU EUROPEAN UNION
F145 FOREIGN PART 145
F147 FOREIGN PART 147
FAA FEDERAL AVIATION ADMINISTRATION
GM EASA GUIDANCE MATERIAL
IORS INTERNAL OCCURENCE REPROTING SYSTEM
MOA MAINTENANCE ORGANISATION APPROVAL
MOAP MAINTENANCE ORGANISATION APPROVAL PROCEDURES
MOC MAINTENANCE OVERSIGHT COORDINATOR
MOE MAINTENANCE ORGANISATION EXPOSITION
MOR MANDATORY OCCURRENCE REPORTING
MTOA MAINTENANCE TRAINING ORGANISATION APPROVAL
MTOAP MAINTENANCE TRAINING ORGANISATION APPROVAL PROCEDURES
MTOC MAINTENANCE TRAINING OVERSIGHT COORDINATOR
MTOE MAINTENANCE TRAINING ORGANISATION EXPOSITION
NAA NATIONAL AIRWORTHINESS AUTHORITY
PPB PRINCIPAL PLACE OF BUSINESS
QE QUALIFIED ENTITY
SIS SAMPLING INSPECTION SYSTEM
TCCA TRANSPORT CANADA CIVIL AVIATION
US145 US PART 145
WG WORKING GROUP
WH WORKING HOURS
WHOC WORKING HOURS EASA OVERSIGHT COORDINATOR

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0 .3 . Sco p e a n d A p p l i ca b i l i t y .
This User Guide is applicable t o EASA Part 145 organisat ions having t heir pr incipal place of
business locat ed out side t he EU Mem ber St at es, t he USA and Canada ( her einaft er referred t o
as Foreign Part 145 organisat ions ) . EASA is t he Com pet ent Aut horit y for t he m aint enance
organisat ions as est ablished by Part 145.1 General and t her efore responsible for t he final
approval of t hose Organisat ions. EASA has also est ablished procedures det ailing how EASA Part
145 applicat ion and approval are m anaged.

This User Guide is com plem ent ary t o t he requirem ent s of I m plem ent ing Rule - Regulat ion EU
2042/ 2003 Annex I I , Part - 145 as am ended and does not supersede or replace t he
inform at ion defined w it hin t hat docum ent .

This User Guide com es int o effect 90 days aft er publicat ion on t he EASA websit e.

0 .4 . Pu r p o se .
This user guide is designed t o be used by:

Part 145 Maint enance Organisat ions - To assist t hem in t he product ion of t heir own
MOE.

Com pet ent Aut horit y - As a com parison docum ent for MOEs subm it t ed t o t hem for
approval.

0 .5 . A sso ci a t e d I n st r u ct i o n s.
EASA has developed associat ed inst ruct ions ( user guides, Form s, t em plat es and work
inst ruct ions) , t hat det ail specific m at t ers, which have t o be considered as an int egr al part of
t his procedure.
A com plet e list ing of t hese docum ent s, t oget her wit h t heir applicabilit y t o t he applicant /
approval holder or NAA / QE / EASA, is addressed in t he current revision of t he Fo r e i g n Pa r t
1 4 5 a p p r o v a l s d o cu m en t a t i o n I n d ex , FO.CA O.0 0 1 3 6 - XXX ( XXX ident ifies t he revision
num ber) . Docum ent s which are applicable t o bot h NAA/ QE/ EASA and Applicant / Approval
holder are m ade available on t he EASA Web sit e:
http://easa.europa.eu/appr ovals- and- st andardisat ion/ organisat ion- approv als/ CAO- relat ed- t o- r egulat ion-
2042- 2003- part - 145.php.

Each t im e a cross reference is provided t o anot her docum ent or anot her chapt er / par agraph of
t he sam e docum ent , t his reference is ident ified w it h g r e y t e x t .

0 .6 . Co m m u n i ca t i o n .
All docum ent s and correspondences bet ween t he Applicant , t he accredit ed NAA/ QE and EASA
shall be in t he English language unless ot herwise agreed by EASA.

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1 . Ge n e r a l Gu i d a n ce .

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1 .1 . Pr e l i m i n a r y Co n si d e r a t i o n s.
The MOE should be cust om ised by each organisat ion t o dem onst rat e how t hey com ply wit h :
Part 145, and
t he Part M paragraphs applicable t o Maint enance Organisat ions as list ed below 1 :
M.A.402 ( a) & ( f) Perform ance of Maint enance;
M.A.403 ( b) Aircraft defect ;
M.A.501.( a) & ( c) & ( d) I nst allat ion of com ponent s, part s et c.
M.A.504 ( a) & ( b) & ( d) & - Cont r ol of unserviceable com ponent s.

For each det ailed procedur e described wit hin t he MOE, t he Part 145 organisat ion should address t he
following quest ions:
What m ust be done? Who should do it ? When m ust be done? Where m ust it be done? How m ust it be
done? Which procedur e( s) / form ( s) should be used?
The organisat ion m ay choose t o use anot her form at t o t he one described in t his user guide, as long as all
t he applicable sect ions of t he r egulat ion are addressed and cross- refer enced.
The AMC 145.A.70 ( a) 3 st at es: Where an organisat ion uses a different form at , for exam ple, t o allow
t he exposit ion t o serv e for m ore t han one EASA approval, .
This AMC has t o be read in conj unct ion wit h t he EC 2042/ 2003 Art icle 1, t hereby lim it ing t he use of t he
EASA Part 145 MOE for approvals cover ed by t he Basic Regulat ion. As a consequence t he EASA MOE,
associat ed pr ocedures and list s shall not m ake r efer ence t o any nat ional approval and m ust be
exclusively dedicat ed t o EASA Part 145.

Since t he com pet ent aut horit y responsible for t he Part - 145 approval does not hav e any legal power t o
approv e pr ocedur es, m eans and m et hods for aircraft out side t he Basic Regulat ion, t he MOE can only
cont ain procedur es, m eans and m et hods applicable t o aircraft cover ed by t he Basic Regulat ion.

1 .2 . Ex p o si t i o n Fo r m a t a n d La n g u a g e .
The MOE m ay be pr oduced in hardcopy or elect ronic form at ;
Hardcopy: EASA does recom m end using whit e paper ( form at A4) ; The MOE shall be provided
in a binder wit h sect ion dividers. ( rect o/ v er so can be used)

Elect r onic Form at : The Exposit ion should be in Port able Docum ent For m at ( PDF) but a print ed
copy shall be delivered t o t he ov erseeing aut hor it y t o facilit at e t he docum ent st udy.
The MOE shall be available in t he English language how ev er, it m ay also be w rit t en in a second language
( English and t he language of t he count ry wher e t he organisat ion is locat ed) pr ovided t hat t he ov er seeing
com pet ent aut horit y has agr eed and EASA has finally accept ed. I n t he case t he MOE is w rit t en in English
and in a second language, t he English version shall prevail.

1 .3 . Te r m s i n Use .
For t he purpose of t his procedur e, t he refer ences t o t he MOE docum ent are ident ified by t he use of
following t erm s:

MOE Part is used t o ident ify t he m ain part s of t he MOE ( e.g. m eaning Part 1 Managem ent , Par t
2 Maint enance Pr ocedur es, Part 3 Qualit y Syst em procedures, et c.) as ident ified in t he AMC
145.A.70.( a) ;
MOE chapt er is used t o ident ify each chapt er wit hin an MOE Part ( e.g. MOE 1.2 Safet y and
qualit y policy, MOE 3.2 Qualit y audit of aircraft , MOE 5.1 sam ple of docum ent s) as ident ified in
t he AMC 145.A.70.( a) ;
MOE paragraph is used t o ident ify a paragraph wit hin an MOE chapt er ( e.g. MOE 3.4.1
Aircraft cert ifying st aff , MOE 3.4.2 Com ponent s cert ifying st aff , et c.) . At t he paragraph lev el
t he num bering syst em is not pre- ident ified in t he Part 145 regulat ion and it is left t o t he need of
t he organisat ion.
Furt her division t o sub- paragraphs m ay be also used.

1
This Part M paragraphs list contains only Part M requirements that are not yet included in Part 145 regulations.
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1 .4 . St r u ct u r e o f t h e M a i n t e n a n ce Or g a n i sa t i o n Ex p o si t i o n .
The MOE m ay be pr oduced in t he form of a single docum ent or m ay consist of sev eral separat e
docum ent s.
Single docum ent : The st andard MOE pr oduced i.a.w. AMC 145.A.70 ( a) is a unique and
com plet e docum ent . I t m ust cont ain all t he inform at ion required t o show com pliance wit h t he
regulat ion including det ailed m aint enance procedur es and det ailed qualit y syst em pr ocedur es
( see AMC 145.A.70 ( a) ) .

Sever al docum ent s: The MOE m ust cont ain at least t he inform at ion as det ailed in AMC
145.A.70 ( a) 1.1 t o 1.11 ( Managem ent ) . The addit ional m at erial m ay be published in separat e
docum ent s which m ust be referenced from t he MOE. I n t his case:

The MOE shall cross refer t o t he associat ed pr ocedur es, docum ent s, appendices, form s and
all ot her list s which are m anaged separat ely ( e.g. t he list of cert ifying st aff, t he capabilit y
list , t he list of sub- cont r act or s, et c) .
Ther efor e t he MOE chapt er 1.11 is expect ed t o sum m arise t he associat ed pr ocedur es
and/ or list s refer ences ( refer t o t he chapt er 1.11 for furt her guidance) .

These associat ed docum ent s m ust m eet t he sam e rules as described for t he MOE and shall
not m ak e reference t o any nat ional approval;

This/ t hese associat ed docum ent ( s) , procedure( s) and form ( s) et c. shall be provided t o and
approv ed by t he com pet ent aut horit y ( as part of t he MOE) .

I n t hat case, t he MOE shall cont ain howev er a m inim um inform at ion dem onst rat ing com pliance t o t he
regulat ion. An MOE chapt er only referring t o an associat ed pr ocedure is not accept able.

For som e organisat ions cert ain sect ions of t he headings defined wit hin AMC 145.A.70 ( a) m ay be not
applicable. I n t his case t hey shall be annot at ed as such wit hin t he MOE.

As t he assigned inspect or is refer ring t o t his user guide when reviewing t he MOE subm it t ed by t he
Maint enance Organisat ion, a differ ent st ruct ur e will result in addit ional workload and t im e. Ther efore
t he Maint enance Organisat ion is st rongly recom m ended t o st ick t o t he MOE st ruct ur e described in
AMC 145.A.70 and t his user guide.

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1 .4 .1 . M a n a g e m e n t Co n t r o l o f t h e M OE.
I n order t o properly m onit or t he approval, it is essent ial t hat t he Organisat ion clearly ident ifies t he
init ial edit ion of t he Ex posit ion and each subsequent change. Any change t o t he appr oved MOE
shall be ident ified ( depending from t he num bering syst em chosen) by:

a new issue and/ or r evision num ber;


a new issue and/ or r evision dat e;
clear ident ificat ion of t he m odified t ext in each MOE chapt er/ paragraph ( e.g. using vert ical
bars, highlight ing wit h a specific colour t he changed t ext , et c.)

The MOE 1.11 chapt er is int ended t o det ail t he m et hods chosen t o ident ify changes t o t he MOE
( e.g. issue/ revision num ber, v ert ical bars, et c.) .

I n part icular, depending on t he com plexit y and need of t he organisat ion, one of t he t wo following
possibilit ies is recom m ended:

1. MOE ident ified by bot h an I ssue num ber and Revision num ber.

This opt ion is int ended t o use t w o different num bering syst em s ( I ssue and Revision num ber) .
I n part icular, each t im e t he issue num ber is changed, t he revision num ber will st art again from
0 . The following t able is given as an exam ple:

I ssue num ber I ssue dat e Revision num ber Revision dat e
0 1/ 1/ 2012
1 ( in it ial) 1/ 1/ 2012 1 17/ 2/ 2012
2 25/ 3/ 2012
0 20/ 4/ 2012
2 20/ 4/ 2012 1 10/ 5/ 2012
2 15/ 6/ 2012

Ther e m ay be various r easons t o choose t his opt ion of double ident ificat ion, such as for exam ple
t o ident ify any m aj or change of t he organisat ion wit h a change of t he issue num ber and each
m inor change by changing t he r evision num ber.
This solut ion will t herefor e require t o ident ify t he MOE wit h I ssue num ber, I ssue dat e, Revision
num ber and Revision dat e.

2. MOE ident ified only by a revision ( or issue) num ber.

This solut ion is less flexible t han t he previous one, because any change t o t he MOE will be
ident ified only by a change in t he revision ( or issue) num ber.
The num bering of t he r evision ( or issue) will st art wit h 0 and increase at each revision. The
following t able is given as an exam ple:

Revision ( or issue) Nr. Revision ( or issue) dat e


0 ( in it ial) 1/ 1/ 2012
1 17/ 2/ 2012
2 25/ 3/ 2012

This solut ion will t herefor e require t o ident ify t he MOE only wit h Revision ( or issue) num ber and
Revision ( or I ssue) dat e.

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1 .4 .2 . Ex p o si t i o n Pa g e s Pr e se n t a t i o n .

Each page of t he MOE shall be ident ified as follows ( t his inform at ion m ay be added in t he header or
foot er) , as applicable depending on t he MOE r evision ident ificat ion opt ion chosen in t he prev ious
chapt er of t his User Guide:

t he nam e of t he organisat ion ( official nam e as defined on t he EASA Form 3 appr oval
cert ificat e) ;

t he issue num ber of t he MOE;

t he issue dat e;

t he revision num ber of t he MOE;

t he r evision dat e;

t he chapt er of t he MOE ( i.e 1- 5) ;

t he page num ber ;

t he nam e of t he docum ent "Maint enance Organisat ion Exposit ion ;

At t he beginning of t he volum e, t he first page shall specify:

Part 145 Maint enance Organisat ion Exposit ion;

The nam e of t he organisat ion ( t he official one defined on t he EASA Form 3 approv al
cert ificat e) ;

The addr ess, t elephone, fax num ber s and e- m ail address of t he Principal Place of Business
of t he Organisat ion;

The copy num ber fr om t he dist ribut ion list ;

The approval refer ence of t he PART 145 organisat ion ;

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1 .5 . M OE I n i t i a l A p p r o v a l Pr o ce ss.

1 .5 .1 . Fi r st Su b m i ssi o n o f t h e D r a f t M OE.
Prior t o subm ission of t he draft MOE t o t he com pet ent aut horit y for approval, t he Account able
Manager m ust sign and dat e t he Corporat e Com m it m ent st at em ent ( MOE chapt er 1.1) . This
confirm s t hat t hey hav e read t he docum ent and underst and t heir responsibilit ies under t he
approval. I n t he case of change of t he Account able Manager t he new incum bent shall sign t he
docum ent and subm it a suit able am endm ent t o t heir com pet ent aut horit y for approval .

1 .5 .2 . Tr a ck i n g Ch a n g e s t o t h e I n i t i a l D r a f t M OE.
Following t he receipt of t he first draft MOE, t he com pet ent aut horit y will review it and form ulat e
ev ent ual rem ark s in writ ing t o t he applicant .

At t he receipt of such rem ar ks, t he applicant is expect ed t o r evise t he first draft and produce a
second draft MOE, wher e all t he rem ark s hav e been addr essed. I n or der t o hav e a clear t racking
of t he changes and t o allow t he review of t he r evised MOE by t he com pet ent aut horit y t he
following is expect ed:

The applicant shall reply in writ ing t o each r em ark explaining how it has been addr essed
and in which MOE chapt er/ paragraph;

The applicant shall issue a second draft MOE, which clearly ident ifies t he changes
int roduced. This could be done by:

Maint aining t he MOE draft ident ified as init ial ( i.e I ssue 1, Rev. 0) , but changing
t he dat e t o ident ify t he new draft issued;

I dent ifying clearly t he t ext m odified in each MOE chapt er/ paragraph ( e.g. using
vert ical bars, highlight ing w it h a specific colour t he changed t ext , et c.)

This process will be event ually cont inued wit h t he issue of a t hird, fourt h, et c. draft MOE, unt il
t he Exposit ion is consider ed accept able by t he com pet ent aut horit y in order t o pr oceed fur t her
wit h t he t echnical invest igat ion process.

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2 . M OE St r u ct u r e a n d Co n t e n t .

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PA RT 0 - I N TROD UCTI ON
0 .1 Ta b l e o f Co n t e n t s.
For standardisation purposes and to facilitate the production of the MOE by the Part 145 maintenance organisation EASA
recommends adoption of the following format for the MOE as per AMC 145.A.70 (a). The maintenance organisation
should customise the document to suit their organisation and may add pages/paragraphs as necessary.

PART 0 - I NTRODUCTI ON
0.1 Table of Cont ent s x
0.2 List of Effect ive Page x
0.3 List of issues / Am endm ent s Record of Revisions x
0.4 Dist ribut ion List x
PART 1 - MANAGEMENT
1.1 Corporat e Com m it m ent by t he Account able Manager x
1.2 Qualit y and Safet y Policy x
1.3 Managem ent Personnel x
1.4 Dut ies and Responsibilit ies of Managem ent Personnel x
1.4.1 Account able Manager x
1.4.2 Qualit y Manager x
1.4.3 Maint enance Manager ( m ay be Base MM and/ or Line MM and/ or Workshop MM) x
1.4.4 Responsible Level I I I x
1.5 Managem ent Organisat ion Chart x
1.6 List of cert ifying st aff and B1 and B2 Support St aff x
1.6.1 Scope of t he Nat ional Licence by Com parison t o EASA Cert ifying St aff Cat egories x
1.6.2 Cat egories of Cert ifying st aff and support st aff x
1.6.3 Cont ent of t he list ( s) x
1.6.4 Managem ent of t he list ( s) x
1.7 Manpow er resources x
1.8 Facilit ies x
1.9 Scope of Work x
1.10 Not ificat ion Procedure t o t he Aut horit y Regarding Changes t o t he Organisat ion's Act ivit ies / Approval / Locat ion /
Personnel x
1.11 Exposit ion Am endm ent Procedures ( including, delegat ed procedures) x
PART 2 MAI NTENANCE PROCEDURES
2.1 Supplier Evaluat ion and Subcont ract Cont rol Procedure x
2.1.1 Type of suppliers x
2.1.2 Monit oring t he suppliers x
2.2 Accept ance / I nspect ion of Aircraft Com ponent s and Mat erials from Out side Cust om ers x
2.2.1 Com ponent / Mat erial cert ificat ion x
2.2.2 Receiving inspect ion procedure x
2.3 St orage, Tagging and Release of Aircr aft Com ponent s and Mat erials t o Aircraft Maint enance x
2.4 Accept ance of Tools and Equipm ent x
2.5 Calibrat ion of Tools and Equipm ent x
2.6 Use of Tooling and Equipm ent by St aff ( including alt ernat e t ools) x
2.7 Cleanliness St andards of Maint enance Facilit ies x
2.8 Maint enance I nst ruct ions and Relat ionship to Aircraft / Aircraft Com ponent Manufact urer's I nst ruct ions including Updat ing
and Availabilit y t o St aff x
2.8.1 Maint enance dat a com ing from ext ernal sources x
2.8.2 Docum ent at ion/ Maint enance inst ruct ions issued by t he Part 145 AMO x
2.9 Repair Procedure x
2.9.1 Repairs x
2.9.2 Fabricat ion of Part s x
2.10 Aircraft Maint enance Program m e Com pliance x
2.11 Airwort hiness Direct ives Procedure x
2.12 Opt ional Modificat ion Procedure x
2.13 Maint enance Docum ent at ion in use and it s Com plet ion x
2.13.1 Concept ion and Update of t he Tem plat e
2.13.2 Maint enance docum entat ion is use x
2.13.3 Com plet ion of m aint enance docum ent at ion x
2.14 Technical Records Cont rol x
2.15 Rect ificat ion of Defect s Arising During Base Maint enance x
2.16 Release t o Service Procedure x
2.17 Records for t he Operat or x
2.18 Repor t ing of Defect s t o the Com pet ent Aut horit y/ Operat or/ Manufact urer x
2.18.1 I nt ernal occurrence report ing syst em x
2.18.2 Report able occurrences as per 145.A.60 x

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2.19 Ret ur n of Defect ive Aircraft Com ponent s to St ore x


2.20 Defect ive Com ponent s t o Out side Cont ract ors x
2.21 Cont rol of Com put er Maint enance Records Syst em x
2.22 Cont rol of Man- Hour Planning versus Scheduled Maint enance Work x
2.23 Cont rol of Crit ical t asks x
2.24 Reference t o Specific Maint enance Procedures x
2.25 Procedures to det ect and rect ify Maint enance Error s x
2.26 Shift / Task Handover Procedures x
2.27 Procedures for Not ificat ion of Maint enance Dat a I naccuracies and Am biguit ies t o t he Type Cert ificat e Holder x
2.28 Product ion Planning Procedures x
PART L2 ADDI TI ONAL LI NE MAI NTENANCE PROCEDURES
L2.1 Line Maint enance Cont rol of Aircraft Com ponent s, Tools, Equipm ent , et c x
L2.2 Line Maint enance Procedure relat ed t o Servicing / Fuelling / De- icing / et c x
L2.3 Line Maint enance Cont rol of Defect s and repet it ive Defect s x
L2.4 Line Procedure for com plet ion of Technical Log x
L2.5 Line Procedure for pooled Part s and loan Part s x
L2.6 Line Procedure for Ret urn of Defect ive Part s Rem oved from Aircraft x
L2.7 Line Procedure Cont rol of crit ical Tasks x
PART 3 QUALI TY SYSTEM PROCEDURES
3.1 Qualit y audit of organisat ion procedures x
3.2 Qualit y audit of aircraft ( and / or com ponent ) x
3.3 Qualit y audit correct ive act ion procedure x
3.4 Cert ifying st aff and cat egory B1 and B2 support st aff qualificat ion and t raining procedures x
3.4.1. Aircraft cert ifying st aff and/ or support st aff x
3.4.2. Com ponent s/ engines/ APU Cert ifying st aff x
3.4.3. Specialised services ( NDT) Cert ifying st aff x
3.5 Cert ifying st aff and B1/ B2 Support st aff records x
3.6 Qualit y Audit Personnel x
3.7 Qualify ing I nspect ors x
3.8 Qualify ing m echanics x
3.9 Aircraft or aircraft com ponent m aint enance t asks ex em pt ion process cont rol x
3.10 Concession control for deviat ion from t he organisat ions' procedures x
3.11 Qualificat ion procedure for specialised act ivit ies such as non- dest ruct ive t est ing, welding x
3.11.1 NDT personnel x
3.11.2 Ot her specialised act ivit ies personnel ( e.g. welders, paint ers, et c.) x
3.12 Cont rol of m anufact urers' and ot her m aint enance w orking t eam s x
3.12.1 Ext ernal t eam working under t heir own EASA Part 145 approval x
3.12.2 Ext ernal working t eam not holding an EASA Part 145 approval x
3.13 Hum an fact ors t raining procedure x
3.13.1 I nit ial Training ( except C/ S and S/ S) x
3.13.2 All Maint enance st aff Cont inuat ion Training x
3.14 Com pet ence assessm ent of personnel x
3.15 Training procedures for on- t he- j ob t raining as per Sect ion 6 of Appendix I I I t o Part - 66 x
3.16 Procedure for t he issue of a recom m endat ion to t he com pet ent aut horit y for t he issue of a Part - 66 licence in
accordance wit h 66.B.105 x
PART 4
4.1 Cont ract ing Operat ors x
4.2 Operat or Procedures and Paperwork x
4.3 Operat or record com plet ion x
PART 5
5.1 Sam ple of Docum ent s x
5.2 List of Subcont ract ors as per Part 145.A.75 ( b) x
5.3 List of Line Maint enance Locat ions as per Part 145.A.75 ( d) x
5.4 List of Cont ract ed Organisat ions as per 145.A.70 ( a) ( 16) x

Where a Part is not used it shall be shown in the Exposition as Not Applicable.

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0 .2 Li st o f Ef f e ct i v e Pa g e .
This list of issue/ revision shall allow t raceabilit y from t he pr eviously approv ed v ersion.
The nam e of t he organisat ion, t he dat e of r eview , appr oval and t he nam e of t he person who has r eview ed,
approv ed t he MOE should be included.
Example 1: The example below is related to a MOE identified by both an Issue number and Revision number as
explained in paragraph 1.3.1 of this User Guide.
Pa g e n r . I ssu e n r . Re v i si o n n r . Re v i si o n D a t e Pa g e n r . I ssu e n r . Re v i si o n n r . Re v i si o n D a t e
PA RT 0 121 1 1 01/ 01/ 07
001 2 0 01/ 01/ 12 122 1 1 01/ 01/ 07
002 2 0 01/ 01/ 12 PA RT 2
003 2 0 01/ 01/ 12 201 1 0 19/ 12/ 06
004 2 0 01/ 01/ 12 202 1 0 19/ 12/ 06
005 2 0 01/ 01/ 12 203 1 0 19/ 12/ 06
006 2 0 01/ 01/ 12 204 1 0 19/ 12/ 06
007 2 0 01/ 01/ 12 205 1 0 19/ 12/ 06
008 2 0 01/ 01/ 12 206 1 0 19/ 12/ 06
009 2 0 01/ 01/ 12 207 1 1 01/ 01/ 07
PA RT 1 PA RT L2
101 1 0 19/ 12/ 06 L201 1 0 19/ 12/ 06
102 1 0 19/ 12/ 06 L202 1 0 19/ 12/ 06
103 2 0 01/ 01/ 12 L203 1 0 19/ 12/ 06
104 1 1 01/ 01/ 07 L204 1 0 19/ 12/ 06
105 1 1 01/ 01/ 07 PA RT 3
106 1 0 19/ 12/ 06 301 2 0 01/ 01/ 12
107 1 1 01/ 01/ 07 302 2 0 01/ 01/ 12
108 1 1 01/ 01/ 07 303 1 1 01/ 01/ 07
109 2 0 01/ 01/ 12 304 1 1 01/ 01/ 07
110 1 1 01/ 01/ 07 305 1 0 19/ 12/ 06
111 1 0 19/ 12/ 06 306 1 0 19/ 12/ 06
112 1 1 01/ 01/ 07 307 1 0 19/ 12/ 06
113 1 0 19/ 12/ 06 308 1 0 19/ 12/ 06
114 1 0 19/ 12/ 06 PA RT 4
115 1 1 01/ 01/ 07 401 2 0 01/ 01/ 12
116 1 0 19/ 12/ 06 402 2 0 01/ 01/ 12
117 1 0 19/ 12/ 06 403 2 0 01/ 01/ 12
118 1 0 19/ 12/ 06 PA RT 5
119 1 0 19/ 12/ 06 501 2 0 01/ 01/ 12
MOE I ssu e 2 , Re v i si o n 0 dat ed 0 1 / 0 1 / 1 2

MOE int ernal Review by t he Organisat ion :

r ev iew ed b y : ( n am e & p osit io n ) d at e :

MOE Appr oval 2 * ( t o be only used in case of indirect appr oval) :

I n d i r e ct l y a p p r o v e d b y : ( nam e, posit ion and d a t e : 15 January 2012


signat ure of t he appr oving per son)

2
- In the case of MOE direct approval by the competent authority, the MOE approval is given through a formal letter issued by EASA. This letter shall be made
available to the final users also.
- In the case of MOE indirect approval by the Quality Assurance manager, the MOE approval is completed by the organisation entering the date of the MOE
approval, the name, position and signature of the approving person.

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Example 2: the example below is related to a MOE identified only by a revision number as explained in paragraph
1.3.1 of this User Guide

Pa g e Re v i si o n Re v i si o n Pa g e Re v i si o n D a t e Re v i si o n
Nu m b er Dat e n u m b er Nu m b er n u m b er
PA RT 0 121 01 January 07 Rev. 1
001 1 January 12 Rev. 2 122 01 January 07 Rev. 1
002 1 January 12 Rev. 2 PA RT 2
003 1 January 12 Rev. 2 201 19 Decem ber 06 Rev. 0
004 1 January 12 Rev. 2 202 19 Decem ber 06 Rev. 0
005 1 January 12 Rev. 2 203 19 Decem ber 06 Rev. 0
006 1 January 12 Rev. 2 204 19 Decem ber 06 Rev. 0
007 1 January 12 Rev. 2 205 19 Decem ber 06 Rev. 0
008 1 January 12 Rev. 2 206 19 Decem ber 06 Rev. 0
009 1 January 12 Rev. 2 207 01 January 07 Rev. 1
PA RT 1 PA RT L2
101 19 Decem ber 06 Rev. 0 L201 19 Decem ber 06 Rev. 0
102 19 Decem ber 06 Rev. 0 L202 19 Decem ber 06 Rev. 0
103 1 January 12 Rev. 2 L203 19 Decem ber 06 Rev. 0
104 01 January 07 Rev. 1 L204 19 Decem ber 06 Rev. 0
105 01 January 07 Rev. 1 PA RT 3
106 19 Decem ber 06 Rev. 0 301 1 January 12 Rev. 2
107 01 January 07 Rev. 1 302 1 January 12 Rev. 2
108 01 January 07 Rev. 1 303 01 January 07 Rev. 1
109 1 January 12 Rev. 2 304 01 January 07 Rev. 1
110 01 January 07 Rev. 1 305 19 Decem ber 06 Rev. 0
111 19 Decem ber 06 Rev. 0 306 19 Decem ber 06 Rev. 0
112 01 January 07 Rev. 1 307 19 Decem ber 06 Rev. 0
113 19 Decem ber 06 Rev. 0 308 19 Decem ber 06 Rev. 0
114 19 Decem ber 06 Rev. 0 PA RT 4
115 01 January 07 Rev. 1 401 1 January 12 Rev. 2
116 19 Decem ber 06 Rev. 0 402 1 January 12 Rev. 2
117 19 Decem ber 06 Rev. 0 403 1 January 12 Rev. 2
118 19 Decem ber 06 Rev. 0 PA RT 5
119 19 Decem ber 06 Rev. 0 501 1 January 12 Rev. 2

MOE Re v i s i o n 2 dat ed 0 1 Ja n u a r y 1 2
MOE int ernal review by t he Organisat ion :

r ev iew ed b y : ( n am e & p osit io n ) d at e:

MOE Appr oval 3 * ( t o be only used in case of indirect appr oval) :

I n d i r e ct l y a p p r o v e d b y : ( nam e, posit ion d a t e : 15 January 2012


and signat ure of t he approving per son)

3
- In the case of MOE direct approval by the competent authority, the MOE approval is given through a formal letter issued by EASA. This letter shall be made
available to the final users also.
- In the case of MOE indirect approval by the Quality Assurance manager, the MOE approval is completed by the organisation entering the date of the MOE
approval, the name, position and signature of the approving person.

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Example 3: the example below is related to a MOE identified only by a revision number and a revision date, all
pages being re-issued each time the MOE is revised with the changes duly identified on each page.

Pa g e Re v i si o n Re v i si o n Pa g e Re v i si o n D a t e Re v i si o n
Nu m ber Dat e Nu m ber Nu m ber Nu m ber
PA RT 0 121 1 January 13 Rev. 5
001 1 January 13 Rev. 5 122 1 January 13 Rev. 5
002 1 January 13 Rev. 5 PA RT 2
003 1 January 13 Rev. 5 201 1 January 13 Rev. 5
004 1 January 13 Rev. 5 202 1 January 13 Rev. 5
005 1 January 13 Rev. 5 203 1 January 13 Rev. 5
006 1 January 13 Rev. 5 204 1 January 13 Rev. 5
007 1 January 13 Rev. 5 205 1 January 13 Rev. 5
008 1 January 13 Rev. 5 206 1 January 13 Rev. 5
009 1 January 13 Rev. 5 207 1 January 13 Rev. 5
PA RT 1
101 1 January 13 Rev. 5 L201 1 January 13 Rev. 5
102 1 January 13 Rev. 5 L202 1 January 13 Rev. 5
103 1 January 13 Rev. 5 L203 1 January 13 Rev. 5
104 1 January 13 Rev. 5 L204 1 January 13 Rev. 5
105 1 January 13 Rev. 5 PA RT 3
106 1 January 13 Rev. 5 301 1 January 13 Rev. 5
107 1 January 13 Rev. 5 302 1 January 13 Rev. 5
108 1 January 13 Rev. 5 303 1 January 13 Rev. 5
109 1 January 13 Rev. 5 304 1 January 13 Rev. 5
110 1 January 13 Rev. 5 305 1 January 13 Rev. 5
111 1 January 13 Rev. 5 306 1 January 13 Rev. 5
112 1 January 13 Rev. 5 307 1 January 13 Rev. 5
113 1 January 13 Rev. 5 308 1 January 13 Rev. 5
114 1 January 13 Rev. 5 PA RT 4
115 1 January 13 Rev. 5 401 1 January 13 Rev. 5
116 1 January 13 Rev. 5 402 1 January 13 Rev. 5
117 1 January 13 Rev. 5 403 1 January 13 Rev. 5
118 1 January 13 Rev. 5 PA RT 5
119 1 January 13 Rev. 5 501 1 January 13 Rev. 5

MOE Re v i s i o n 5 dat ed 0 1 Ja n u a r y 1 3
MOE int ernal review by t he Organisat ion :

r ev iew ed b y : ( n am e & p osit io n ) d at e:

MOE Appr oval 4 * ( t o be only used in case of indirect appr oval) :

I n d i r e ct l y a p p r o v e d b y : ( nam e, posit ion d a t e : 05 February 2013


and signat ure of t he approving per son)

4
- In the case of MOE direct approval by the competent authority, the MOE approval is given through a formal letter issued by EASA. This letter shall be made
available to the final users also.
- In the case of MOE indirect approval by the Quality Assurance manager, the MOE approval is completed by the organisation entering the date of the MOE
approval, the name, position and signature of the approving person.

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0 .3 Li st o f I ssu e s / A m e n d m e n t s Re co r d o f Re v i si o n s.

Example 1: the example below is related to an MOE identified by both an Issue number and a Revision number as
explained in paragraph 1.3.1 of this User Guide.

I ssu e I ss u e d a t e Re v i si o n Re v i si o n Re v i si o n Re a so n f o r ch a n g e
n u m b er n u m b er d at e type
0 19/ 12/ 06 I N I TI A L n/ a
1 19/ 12/ 06 New pr ocedur e for
1 01/ 01/ 07 m inor
cleaning
Change of Qualit y
Assurance Manager and
2 01/ 01/ 12 0 01/ 01/ 12 m aj or
ext ension of t he A1 scope
of approval

Example 2: the example below is related to an MOE identified only by a revision number as explained in paragraph
1.3.1 of this User Guide.

Re v i si o n
Re v i si o n D a t e Re v i si o n Ty p e Re a so n f o r ch a n g e
n u m b er
0 19 Decem ber 06 I N I TI A L n/ a
1 01 January 07 m inor New pr ocedur e for cleaning
Change of Qualit y Assurance Manager and
2 01 January 12 m aj or
ext ension of t he A1 scope of approval

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0 .4 D i st r i b u t i o n Li st .
Ex a m p l e
M OE COPY
M OE H OLD ER FORM A T
N UM BER
Copy No. 1 Account able Manager CD- ROM
Copy No. 2 Engineering Direct or PAPER
Copy No 3 Aircraft Maint enance Manager CD- ROM
Copy No. 5 Workshop Maint enance Manager CD- ROM
Copy No. 5 Qualit y Manager PAPER
Copy No. 6 Ov er seeing aut horit y PAPER
Copy No. 7 Reser ved
Copy No. 8 Reser ved

Overseeing authority: may be EASA or the allocated NAA/QE.

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PA RT 1 M A N A GEM EN T.
1 .1 Co r p o r a t e Co m m i t m e n t b y t h e A cco u n t a b l e M a n a g e r .
Part 145.A.30 ( a) ( c) ( e) ( g) / AMC 145.A.30 ( a) - Part 145.A.70 ( a) / AMC 145.A.70 ( a) GM 145.A.70 ( a) - Part
145.A.90 ( a)

This Exposit ion and any associat ed r efer enced m anuals define t he or ganisat ion and procedures upon
which EASA Part 145 approval is based as required by Part 145.A.70

These pr ocedur es only apply t o aircraft cov er ed by t he Basic Regulat ion, are appr ov ed by t he
undersigned and m ust be com plied wit h at all t im e and when work/ order s are being progressed under
t he t erm s of t he Part 145 approval.

I t is accept ed t hat t hese pr ocedur es do not over ride t he necessit y of com plying wit h any new or
am ended r egulat ion published by EASA from t im e t o t im e where t hese new or am ended regulat ions are
in conflict wit h t hese pr ocedur es.

I t is underst ood t hat EASA will approv e t his organisat ion whilst t he Agency is sat isfied t hat t he
procedur es are being followed and work st andards m aint ained. I t is furt her unde rst ood t hat EASA
reserv es t he right t o suspend, lim it or r ev oke t he Part 145 approv al of t he organisat ion if EASA has
evidence t hat procedures ar e not followed or st andards not upheld .

Signed_____________

Dat ed______________

Account able Manager ___________( quot e posit ion) _____________

For and on behalf of_____________( quot e organisat ion's nam e) ______

According t o PART 145. A.70 ( a) 1, if t he Account able Manager is not t he highest level responsible of
t he organisat ion, t he lat t er m ust t hen count ersign t he st at em ent .

Whenever t he Account able Manager is changed it is im port ant t hat t he new Account able Manager signs
t he st at em ent at t he earliest opport unit y as part of his/ her accept ance by t he EASA.

This st at em ent is a copy of t he t ext given in GM 145.A.70 ( a) .any m odificat ion t o t he st at em ent m ust
not alt er it s int ent .

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1 .2 Qu a l i t y a n d Sa f e t y Po l i cy .
Part 145.A.30 ( a) - Part 145.A.65 ( a) / AMC 145.A.65 ( a) - Part 145.A.70 ( a) 2
The Quality and Safety Policy shall, as a minimum, include a statement committing the organisation to:

Apply hum an fact ors principles.

Encourage personnel to r eport m aint enance relat ed er rors/ incident s t o m eet Part - 145
requirem ent s.

Recognise safet y as a prim e considerat ion at all t im es for all t he st aff.

Recognise t hat com pliance wit h procedures, qualit y st andards and r egulat ions is t he dut y of all
per sonnel.

Recognise t he need for all personnel t o cooperat e wit h t he qualit y audit or s.

Ensur e t hat safet y st andards are not reduced by com m ercial im perat ives.

Ensur e good use of resources and pay part icular at t ent ion t o carr y out cor rect m aint enance at
t he first at t em pt .

Train all organisat ion st aff t o be awar e of hum an fact or s and set a cont inuous t raining
program m e in t his field.

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1 .3 M a n a g e m e n t Pe r so n n e l .
Part 145.A.30 ( b) 1, 2, 3, 4, ( c) / AMC 145.A.30 ( b) 1,2,7,8 - Part 145.A.70 ( a) 3
This chapter shall identify the maintenance management personnel of the organisation by listing, as minimum, the title and
names of the Accountable manager plus all the persons nominated to hold a position as required by Part 145.A.30 (b) &
(c). Their respective deputies have also to be identified. The group of nominated persons shall be chosen/identified so
that all the Part 145 functions are covered under their respective responsibilities and their credentials shall be submitted to
the competent authority using an EASA Form 4.
The MOE chapt er 1.3 needs t o be at any t im e consist ent wit h t he MOE chapt ers 1.4 and 1.5 and shall
represent t he up- t o- dat e descript ion of t he m aint enance m anagem ent st ruct ur e of t he organisat ion

1.3.1 Account able Manager & Deput y;


1.3.2 Nom inat ed Persons;
1.3.3 Deput y Nom inat ed Per sonnel as per 145.A.30 ( b) & ( c) ;
1.3.4 Manager s ( if applicable) ;
1.3.5 Responsible NDT Lev el I I I * ( if applicable) .
* The AMC 145.A.30.( f) .( 4) requir es exam inat ions relat ed t o NDT m et hods t o be conduct ed by per sonnel or
organisat ions under t he general cont rol of an NDT Board. I n order t o consider t his requir em ent m et , t he
Responsible NDT Lev el I I I shall dem onst rat e he has been qualified in at least one m et hod in accordance
wit h EN 4179 by an organisat ion under t he cont rol of an European NDT Board.
For furt her guidance on t he m anagem ent per sonnel classificat ion, t he Part 145 organisat ion st ruct ure, t he
various cases when an EASA Form 4 is required/ recom m ended in order for t he m anagem ent per sonnel t o
be accept able t o t he com pet ent aut horit y, refer t o Foreign Part 145 Managem ent personnel & EASA
Form 4 inst ruct ions - WI .CAO.00115- XXX.

The following is an example of Part 145 AMO Organisation list of management personnel, where the name of the person
associated to each position/tile shall also be added:

M a n a g e m e n t p e r so n n e l Li st Dep u t ies

A cco u n t a b l e M a n a g e r Deput y Account able Manager

Li st o f N o m i n a t e d Pe r so n n e l :
Base Maint enance Manager ; Deput y Base Maint enance Manager;
Line Maint enance Manager; Deput y Line Maint enance Manager;
Workshop Maint enance Manager; Deput y Workshop Maint enance Manager;
Qualit y Manager. Deput y Qualit y Manager .

Li st o f M a n a g e r s :
Audit ing Manager;
Occurr ence Report ing Manager; N/A
Engineering Manager;
Logist ic m anager.
N D T Le v e l I I I N/A

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1 .4 D u t i e s a n d Re sp o n si b i l i t i e s o f M a n a g e m e n t Pe r so n n e l .
Part 145.A.30 ( a) 1, 2, 3 ( c) / AMC 145.A.30 ( a) ( b) 3,4,5,6 ( c) - Part 145.A.35 ( i) / AMC 145.A.35 ( a) 2 - AMC
145.A.45 ( d) - Part 145.A.65 ( a) ( c) 2 / AMC 145.A.65 ( a) ( c) ( 2) ( 4) - Part 145.A.70 ( a) 1, 2 - Part 145.A.90 ( a)
The duties and responsibilities of all management personnel identified in the MOE chapter 1.3 must be detailed in this
chapter. It shall be ensured that all Part 145 functions are addressed, as applicable to the Organisation.
Any Part 145 function, which is applicable to the Organisation (e.g. to perform the independent audit, to issue the certifying
staff authorisation, to have available appropriate facilities, tools and equipment, to issue a certificate of release to service,
etc.) shall be under the responsibility of a Nominated Person as listed in MOE chapter 1.3 who shall ensure compliance of
that function with the relevant Part 145 regulation requirements.
The responsibilities of a Nominated person cannot be delegated to other Manager(s), unless such Manager(s) is/are
identified as Deputy Nominated Person for the related function (i.e Deputy Maintenance Manager).
The duties of any Nominated Person may be delegated to other Manager(s) who are reporting to him/her.
The MOE chapter 1.4 needs to be at any time consistent with the MOE chapters 1.3 and 1.5 and shall represent the up-to-
date description of the maintenance management structure of the organisation.

For furt her guidance on t he m anagem ent personnel classificat ion, refer t o For eign Part 145 Managem ent
per sonnel & EASA Form 4 inst ruct ions - WI .CAO.00115- XXX.

1 .4 .1 A cco u n t a b l e M a n a g e r .

The Account able Manager is responsible for ensuring t hat m aint enance carried out by t he
approv ed organisat ion m eet s t he st andards r equired by EASA;
He/ she is r esponsible for est ablishing and prom ot ing t he safet y and qualit y policy specified in
Part 145.A.65 ( a) ;
He/ she is r esponsible for nom inat ing t he m anagem ent st aff;
He/ she is responsible for ensuring t hat t he necessar y finance, m anpow er r esources and facilit ies
are available t o enable t he com pany t o perfor m t he m aint enance t o which it is com m it t ed for
cont ract ed operat or s and any addit ional work w hich m ay be undert ak en ;
He/ she is responsible for t he supervision of t he progr ess of t he corr ect ive act ions/ review of t he
ov erall result s in t erm s of qualit y ;
He/ she is responsible for ensuring t he com pet ence of all personnel including m anagem ent
per sonnel has been assessed;
He/ she is responsible for ensuring t hat any charges ar e paid, as prescribed by EASA i.a.w. t he
fees & charge regulat ion.

Any addit ional dut ies and responsibilit ies m ay be added provided t hat t hey do not conflict wit h t hose of t he
ot her m anagem ent personnel. Depending on t he st ruct ure of t he organisat ion som e dut ies m ay be
dist ribut ed differ ent ly.

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1 .4 .2 Qu a l i t y M a n a g e r
Duties and Responsibilities. The following list is not exhaustive.
The Qualit y Manager is responsible for est ablishing an independent qualit y assurance syst em t o
m onit or com pliance of t he Part 145 organisat ion wit h EASA requirem ent s;
He/ she shall have direct access t o t he Account able Manager on m at t ers concerning t he qualit y
syst em ;
Defines t he hum an fact or s principles t o be im plem ent ed wit hin t he organisat ion;
He/ she is responsible for im plem ent ing a qualit y audit program m e in which com pliance wit h all
m aint enance procedur es is review ed at r egular int ervals in relat ion t o each t ype of aircraft ( or
com ponent ) m aint ained ( including t he m anagem ent and com plet ion of audit s and product ion of
audit report s) . He/ she should ensure t hat any observed non - com pliances or poor st andards are
brought t o t he at t ent ion of t he per son concerned via his/ her m anager ;
He/ she is r esponsible for follow up and closur e of any non- conform ance;
The Qualit y Manager should est ablish regular m eet ings wit h t he Account able Manager t o
appraise t he effect iveness of t he qualit y syst em . This will include det ails of any report ed
discrepancy not being adequat ely addressed by t he relevant person or in respect of any
disagreem ent concerning t he nat ure of a discr epancy ;
He/ she is responsible for pr eparing st andard pract ices and pr ocedures ( MOE, including t he
associat ed pr ocedure( s) for use wit hin t he organisat ion and ensuring t heir adequacy r egarding
Part 145 and any am endm ent s t o t he Regulat ion ;
He/ she is r esponsible for subm ission of t he MOE and any associat ed am endm ent s, t o t he
com pet ent aut horit y for approval ( which includes com plet ion of and subm ission of EASA
Form ( s) 2, EASA Form ( s) 4 or equivalent ) ;
He/ she is responsible for assessing Subcont ract or s and suppliers of new and used com ponent s
and m at erials for sat isfact ory product qualit y in relat ion t o t he needs of t he organisat ion ;
He/ she is r esponsible for issue / renew al/ cancellat ion of cert ifying st aff aut horisat ions;
He/ she is r esponsible for co- ordinat ing act ion on airwort hiness occurr ences and for init iat ing any
necessary furt her invest igat ion and follow - up act ivit y ( 145.A.60, AMC M.A.202.a) ;
He/ she is responsible for est ablishing feedback from m aint enance incident s/ issues and feeding
t hese back int o t he cont inuat ion t raining program m e;
He/ she is r esponsible for assessing cont ract or s w or king under t he qualit y syst em and
m aint aining t he expert ise necessary t o be able t o do so, t o t he sat isfact ion of EASA. He/ she is
also responsible for assessing ext ernal specialist services r equired t o be used by t he
organisat ion in t he perform ance of m aint enance;
I t m ust be rem inded t hat t he qualit y syst em is requir ed t o be " independent " which norm ally m eans t hat
t he Qualit y Manager and t he Qualit y Monit oring St aff are not direct ly involved in t he Part 145 funct ion
being audit ed ( e.g. m aint enance process, m aint enance cert ificat ion, issue of aut horisat ions, t raining, et c) .
Depending on the Organisation structure, some of the quality system duties may be delegated to one or several
managers who report to the Quality manager and are therefore not subject to an EASA Form 4.
Example of quality system duties that could be delegated:
1 .4 .2 .1 Occu r r e n ce Re p o r t i n g M a n a g e r
Duties
est ablishing feedback from m aint enance incident s/ issues and feeding t hese back int o t he
cont inuat ion t raining program m e.
1 .4 .2 .2 A u d i t i n g M a n a g e r
Duties
im plem ent ing a qualit y audit program m e in which com pliance wit h all m aint enance
procedur es is review ed at regular int ervals in relat ion t o each t ype of aircraft ( or
com ponent ) m aint ained ( including t he m anagem ent and com plet ion of audit s and
product ion of audit report s) . He/ she should ensure t hat any observ ed non - com pliances or
poor st andards are br ought t o t he at t ent ion of t he person concerned via his/ her m anager ;
follow up and closure of any non - conform ances ident ified.

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1 .4 .3 M a i n t e n a n ce M a n a g e r ( m a y b e Ba se M M a n d / o r Li n e M M
a n d / o r W o r k sh o p M M ) .
Duties and Responsibilities. The following list is not exhaustive.
He/ she is r esponsible for t he sat isfact ory com plet ion and cert ificat ion of all work r equired by
cont ract ed operat or s/ cust om ers in accordance wit h t he work specificat ion ( Work Ord er and
approv ed MOE procedur es) ;
He/ she is responsible for ensuring t hat t he organisat ion's pr ocedures and st andards are
com plied wit h when car rying out m aint enance;
He/ she is r esponsible for ensuring t he com pet ence of all personnel engaged in m aint enance;
He/ she is r esponsible of est ablishing a program m e of t raining and cont inuat ion t raining using
int ernal and/ or ext ernal sources ( t his r esponsibilit y m ay be also under t he Qualit y Manager) ;
He/ she is responsible for ensuring t hat all sub- cont ract orders ar e cor rect ly det ailed and t hat
t he requirem ent s of t he cont ract / order are fulfilled in respect of inspect ion and qual it y cont rol;
He/ she is responsible for providing feedback t o t he Qualit y Syst em about t he services pr ovided
by cont ract ed Organisat ions, Subcont ract or s ;
He/ she is responsible for r esponding t o qualit y deficiencies in t he area of act ivit y for which
he/ she is r esponsible, which arise from independent qualit y audit s;
He/ she is responsible for ensuring, t hrough t he wor kfor ce under his/ her cont r ol, t hat t he qualit y
of w orkm anship in t he final product is t o a st andard accept able t o t he or ganisat ion and EASA;
He/ she is r esponsible for t he im plem ent at ion of t he safet y policy and hum an fact or issues;
He/ she is responsible for availabilit y of facilit ies appropriat e t o t he planned work including
hangars, w or kshops office accom m odat ion, st or es as applicable for t he planned work ;
He/ she is r esponsible for availabilit y of a w or king environm ent appr opriat e t o t he t asks being
undert aken;
He/ she is responsible for t he incom ing inspect ion of com ponent s, part s, m at erials, t ools and
equipm ent , t he relat ed classificat ion, segr egat ion and st orage according t o t he m anufact urer s
recom m endat ions ;
He/ she is responsible t o dev elop a product ion planning syst em appr opriat e t o t he am ount and
com plexit y of t he m aint enance scope of w or k ;
He/ she is responsible for availabilit y of t ools, equipm ent and m at erials t o perform t he planned
t asks;
He/ she is r esponsible for availabilit y of sufficient com pet ent personnel t o plan, perfor m ,
super vise, inspect and cert ify t he work being perform ed;
He/ she is responsible for availabilit y of all necessary m aint enance dat a as required by Par t
145.A.45;
He/ she is responsible t o r ecord and not ify any inaccurat e, incom plet e or am biguous procedur e,
pract ice inform at ion or m aint enance inst ruct ion cont ained in t he m aint enance dat a used by
m aint enance per sonnel t o t he aut hor of m aint enance dat a;
He/ she is responsible t o provide a com m on work card or w or ksheet syst em t o be used
t hroughout relevant part s of t he organisat ion and ensure such docum ent s com ply wit h
145.A.45.( e) ;
He/ she is responsible for not ifying t he Account able Manager whenev er deficiencies em er ge
w hich require his at t ent ion in respect of finance and t he accept abilit y of st andards ( Account able
Manager and Qualit y Manager t o be officially inform ed of any lack of 25% of available m an -
hours ov er a calendar m ont h) ;
He/ she is r esponsible for t he im plem ent at ion of t he safet y policy and hum an fact or issues;
He/ she is r esponsible for supplying t he necessar y t echnical docum ent s for cust om ers and
st orage of t he organisat ions t echnical records;
Any addit ional dut ies and responsibilit ies m ay be added provided t hey do not conflict wit h t hose of
ot her m anagem ent personnel.
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Depending on t he Organisat ion st ruct ure, som e of t he m aint enance dut ies m ay be delegat ed t o one or
sev eral m anagers who r eport t o t he Maint enance Manager ( ( m ay be Base MM and/ or Line MM and/ or
Workshop MM) . and are t her efor e not subj ect t o an EASA Form 4.

Example of maintenance duties that could be delegated:


1 .4 .3 .1 En g i n e e r i n g M a n a g e r
Duties
ensuring t he availabilit y of all necessar y m aint enance dat a as r equired by Part 145.A.45;
supplying t he necessar y t echnical docum ent s for cust om er s and st or age of t he organisat ions
t echnical records;
recording and not ifying any inaccurat e, incom plet e or am biguous procedure, pract ice
inform at ion or m aint enance inst ruct ion cont ained in t he m aint enance dat a used by m aint enance
per sonnel t o t he aut hor of m aint enance dat a;
providing a com m on work card or wor ksheet syst em t o be used t hroughout relevant part s of t he
organisat ion and ensuring such docum ent s com ply wit h 145.A.45.( e) ;

1 .4 .3 .2 Lo g i st i cs M a n a g e r
Duties
perform ing t he incom ing inspect ion of com ponent s, part s, m at erials, t ools and equipm ent , t he
relat ed classificat ion, segr egat ion and st orage according to t he m anufact urers
recom m endat ions;

1 .4 .4 Re sp o n si b l e N D T Le v e l I I I 5
Duties and Responsibilities. The following list is not exhaustive.
He/ she is responsible t o ensur e t hat t he applicable NDT requirem ent s ( e.g. 145.A.30.( e) ,
EN4179, et c.) are m et and t o act on behalf of t he em ployer in t his area;
He/ she is responsible t o develop t he procedur es ( e.g. MOE 3.11, writ t en pract ice, NDT m anual,
et c.) for t he qualificat ion and cert ificat ion of NDT personnel;
He/ she is r esponsible t o dev elop t he pr ocedur es describing t he specific t echnique( s) wit hin each
NDT m et hod in use by t he Organisat ion ( e.g. w rit t en pract ice, NDT m anual, et c.)

5
Even though the Responsible NDT level III does not directly report to the Accountable Manager, he is strongly recommended to provide an EASA Form 4.
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1 .5 M a n a g e m e n t Or g a n i sa t i o n Ch a r t .
Part 145.A30 ( b) ( c) / AMC 145.A.30 ( b) 2 - Part 145.A.70 ( a) 5
The organisation chart shall show the associated chains of responsibility of the nominated persons identified in Chapter
1.3. When other Managers are identified in chapter 1.3 (e.g. Auditing Manager, etc) they need also to be reflected in the
organisation chart to show that they report ultimately through a nominated person to the Accountable Manager.

The Organisat ion chart of t his chapt er needs t o be at any t im e consist ent wit h t he MOE chapt er s 1.3 and
1.4 and shall represent t he up t o dat e descript ion of t he m aint enance m anagem ent st ruct ur e of t he
organisat ion

For furt her guidance on t he Organisat ional st ruct ure classificat ion of a t he Part 145 organisat ion, refer t o
Foreign Part 145 Managem ent personnel & EASA Form 4 inst ruct ions - WI .CAO.00115- XXX.

The following is an example of a Part 145 Approved Maintenance Organisation structure :

Accountable Manager
(* )

Base Line Workshop


Quality Manager
Maintenance Manager Maintenance Manager Maintenance Manager
(* )
(* ) (* ) (* )

Occurence Reporting Auditing


Engineering Manager Logistig Manager Manager Manager

NDT Lev.III
(* )

( * ) Fo r m 4 h o l d e r

The Form 4 Post - holder s shall be clearly ident ified in t he chart . The nam es of t he m anagem ent personnel
m ay be included in t he boxes of t he organisat ion chart but t his is opt ional.

Qualit y Assurance personnel m ust be shown t o be independent from t he Maint enance Manager s.

Cert ifying st aff m ay r eport t o any of t he m anagers specified depending upon which t ype of cont r ol t he
approv ed m aint enance organisat ion uses ( for exam ple licensed engineer s/ independent inspect ion/ dual
funct ion supervisors et c.) as long as t he qualit y com pliance m onit oring st aff specified in 145.A.65( c) ( 1)
rem ain independent .

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1 .6 Li st o f Ce r t i f y i n g St a f f a n d B1 a n d B2 Su p p o r t St a f f .
Part 145.A.30 ( g) ( h) - Part 145.A.35 ( j ) / AMC 145.A.35 ( j ) - Part 145.A.70 ( a) 6 / GM 145.A.70 ( a) 3
This chapter shall detail the scope of the national licence by comparison to EASA C, B1, B2 and A categories certifying
staff and support staff, the different categories of Certifying staff and Support Staff depending on the intended scope of
work, the content of the list and its management (in conjunction with Chapter 1.10, 1.11).

1 .6 .1 Sco p e o f t h e N a t i o n a l Li c e n ce b y Co m p a r i so n t o EA SA Ce r t i f y i n g St a f f Ca t e g o r i e s .
This com parison is not needed when t he AMO int ends t o aut horise st aff holding an EASA Part 66
License.

sum m ar y ( preferably in a t able) of t he privileges of t he nat ional license ( Associat ed


lim it at ion( s) shall be also recorded) ;

Com parison ( pr eferably in a t able) of t hese nat ional privileges wit h EASA Cert ifying st aff and
support st aff privileges ( associat ed lim it at ion( s) shall be also considered) .

1 .6 .2 Ca t e g o r i e s o f Ce r t i f y i n g St a f f a n d Su p p o r t St a f f .
Based upon t he above com parison, t he pr ocedure shall define t he pr ivileges t o be grant ed under
t he Part 145 appr oval for each cert ifying st aff cat egory.

Aircraft Base m aint enance cert ify ing st aff ( cat egory C) ;
Aircraft Base m aint enance support st aff ( cat egory B1 & B2) ;
Aircraft Line m aint enance cert ifying st aff 6 :

Cat egory B1;


Cat egory B2 ;
Cat egory A ( The t asks each st aff is aut horized t o release, have t o be recorded in t he individual
aut horisat ion) .

Engines cert ifying st aff ( EASA FORM 1) ;


Com ponent s cert ifying st aff ( EASA FORM 1) ;
Specialised Services ( NDT) cert ifying st aff ( EASA FORM 1) .

The Organisat ion shall det ail t he t asks t hat shall be consider ed as Sim ple t asks as defined in AMC
145.A.30 ( g) 2. Moreov er t hose t hat shall be agreed by t he com pet ent aut horit y as defined in t he AMC
145.A.30 ( g) 2 ( r) .

6
Certifying staff of any line maintenance station located in EU Member States must be qualified in accordance with EASA Part 66.
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1 .6 .3 Co n t e n t o f t h e l i st ( s) .
This list must include at least the following main information as per AMC 145.A.35 (j) :

Nam e/ for enam e;


EASA C/ S Cat egory;
I dent ificat ion of t he Support St aff for Base m aint enance act ivit y ;
Funct ion;
Aut horisat ion ident ificat ion num ber ;
Dat e of t he first issue of t he aut horisat ion ;
Expiry dat e of t he Aut horisat ion ;
Scope/ lim it at ion of t he aut horisat ion;
For aircraft cert ifying st aff and support st aff only, t he aircraft m aint enance license
ident ificat ion num ber ;
Line and base m aint enance cert ifying st aff aut horised under t he pr ot ect ed right s as per Part
145 Appendix I V, paragraph 2.

1 .6 .4 M a n a g e m e n t o f t h e l i st ( s) .
This procedure shall detail the following:

I dent ificat ion and m anagem ent of t he list ( s) ;


Approval of t he list in conj unct ion wit h MOE chapt er 1.10 and 1.11;
Ret ent ion of r ecords:
Durat ion / locat ion;
Type of docum ent s ( evidences, . .) .

This list ( s) , what ev er included t o or separat ed from t he basic MOE, is an int egral part of t he
approval. This m eans t hat it shall be approved ( direct ly by t he aut horit y or by t he organisat ion ,
t hrough a procedure w hich has been previously approv ed by t he com pet ent aut horit y ( r efer s t o
Chapt er 1.10, 1.11 ) .

I t is possible t o cross- r efer from t his chapt er 1.6 t o anot her r ecord ( including a com put er r ecord)
wher e a list of t he approval holders is kept . I n t his case an explanat ion of wher e t he list is
m aint ained and how it is updat ed shall be included in t his par agraph t her eby m eet ing t he int ent of
t he EASA requirem ent .

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1 .7 M a n p o w e r Re so u r ce s.
Part 145.A30 ( d) / AMC 145.A.30 ( d) - Part 145.A.70 ( a)
The numbers of personnel shall be provided so that a clear picture of the adequacy of staffing levels can be demonstrated
without the need for amendment as a result of routine fluctuations. The system must however, be able to highlight any
significant re-deployment or loss of staff. The system shall also address the numbers of specialist staff in each department
(as applicable).

1.7.1 Base m aint enance / Com ponent m aint enance

Maint enanceaircraft / w ork shops / st ores


Technical services
1.7.2 Line m aint enance

St at ion resources
En- Rout e arrangem ent s
1.7.3 Qualit y depart m ent

Qualit y assurance st aff ( including qualit y audit st aff)


Qualit y cont rol st aff
Et c.
1.7.4 Technical support st aff

Engineering
Adm inist rat ion
Planning
Librarian
Et c.

1.7.5 Subcont ract ed ser vices

Full- t im e
On- dem and

1.7.6 Specialised act ivit ies

The organisat ion m ust be able t o dem onst rat e t hat t hey have adequat e r esources t o j ust ify t he grant
of an approval as defined in chapt er 1.8 ( facilit ies t o be appr oved) and 1.9 ( scope of work) . The
syst em used m ust be present ed in sufficient det ail t o explain t he support at each sit e and for each
funct ion as r equired by Part 145.A.30 ( d) .

The organisat ion shall not declar e a per cent age of st aff used under t his approv al but t he num ber of
st aff needed t o com ply wit h Part 145 requirem ent s.

I n any case t he Maint enance Organisat ion shall ensur e t he num ber of st aff declar ed in t his MOE and
t he lat est applicat ion Form 2 rem ains consist ent .

For furt her guidance on how t o dev elop t his chapt er, refer t o t he For eign Part 145 definit ion of t he
organisat ions st aff num ber, UG.CAO.00120- xxx ) .

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1 .8 Fa ci l i t i e s.
2042- 2003 Art icle 2( m ) , Part 145.A.25 ( a) ( b) ( c) 1, 2, 3,4,5,6, ( d) / AMC 145.A.25 ( a) 1,2,3,4 ( b) ( d) 1,2,3 - Part
145.A.70 ( a) 8,15 - Part 145.A.75 ( d) .

This section shall describe each of the facilities, in some detail, at which the organisation intends to carry out maintenance.
This shall provide a clear picture of what EASA is being asked to approve. All sites shall be covered; however, a different
emphasis can be placed on sites dependent on the level of work undertaken.
The system of protection against weather, dust and other airborne contaminants (paint, smoke...), ground water protection,
heating/air conditioning, lighting, noise protection, safety system (limited accesses, fire, staff security...) should be
described either in the diagram or in the associated text.

1.8.1 Principal Place of Business ( PPB) .

The PPB is t he head office or t he regist er ed office of t he Organisat ion wit hin which t he principal financial
funct ions and operat ional cont rol of t he act ivit ies r eferr ed t o in Part 145 regulat ion are ex er cised.
The PPB is t he address which will be included in t he EASA Form 3 approval cert ificat e t oget her wit h t he
m ain base sit es addr ess( es) .

1.8.2 Post al ( surface m ail and e- m ail) address

The post al address of t he m aint enance organisat ion t o be used by EASA for form al m ail com m unicat ion
needs t o be clearly ident ified.
I n addit ion, t o ensure an efficient and st able com m unicat ion channel bet ween EASA and t he For eign Part
145 approval holder/ applicant , t h e organizat ion shall creat e a generic em ail address ( wit hout reference
t o a fam ily nam e) t o be used regardless any fut ure per sonnel changes.

1.8.3 Base m aint enance facilit ies

Hangar accom m odat ion


Specialised workshops
Environm ent al provisions
Office accom m odat ion for: ( planning, t echnical records, Qualit y, t echnical reference area, St orage,
et c)

1.8.4 Line m aint enance facilit ies ( at each locat ion) as appr opriat e.

1.8.5 Engines / APU and Com ponent m aint enance facilit ies.

1.8.6 Layout of prem ises

Wher e t he accom m odat ion is not owned by t he organisat ion, as in t he case of a hangar wher e space is
rent ed or shar ed, pr oof of t enancy/ access m ay be r equired and t he com pet ent aut horit y m ay wish t o have
t his included in an Appendix or Supplem ent t o t he MOE.

I n accordance wit h AMC 145.A.25 ( a) 3, for line m aint enance of air craft , hangars m ay be required. I n t his
case t he availabilit y of a suit able hangar shall be dem onst rat ed, part icularly in t he case of inclem ent
weat her for m inor scheduled work and lengt hy defect rect ificat ion.

Not e: The hangar visit plan requir em ent is expect ed t o be in t he MOE chapt er 2.22, due t o relat ion wit h t he
m an- hour plan.

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1 .9 Sco p e o f W o r k .
Part 145.A.20 / AMC 145.A.20 - Part 145.A.42 ( c) - Part 145.A70 ( a) 9 - Part 145.A.75 ( a) ( b) ( c) ( d) ( e) - Part
145.A.80 / AMC 145.A.80
This chapter must show the range of work carried out at each approved site.

1 .9 .1 A i r cr a f t M a i n t e n a n ce .

Ex a m p l e :
M A I N TEN A N CE
Ra t i n g TC H OLD ER A I RCRA FT M OD EL LI M I TATI ON Ba se Li n e
Le v e l * *
A300 B2-202 Airbus A300 basic Up t o and including
A1 AI RBUS X X
A300 B4-102 model (GE CF6) C* checks
Airbus A300 basic Daily / weekly /
A1 AI RBUS A300 C4-203 X
model (GE CF6) defect rect ificat ion
Airbus A300 basic Daily/ Weekly / defect
A1 AI RBUS A300 B2-320 X
model (PW JT9D) rect ificat ions
A318-110 Airbus A318 /A321 Daily/ Weekly / defect
A1 AI RBUS X
A321-110 (CFM56) rect ificat ions
Boeing 737-500
The BOEI NG Up t o A check and
A1 Boeing 737-500 (CFM56) X
COMPANY m ult iple
Up t o C checks*
The BOEI NG BOEI NG 767-200 ( PW
A1 Boeing 767-200 excluding C4C, S4C X X
COMPANY 4000)
and m ult iples
PC-12
PI LATUS Pilat us PC 12 Up t o and including
A2 PC-12/45 X
AI RCRAFT PC-12/47E ( PW PT6) weekly checks
LAVI A
Up t o and including
ARGENTI NA
A2 - Piper PA- 25 ( Lycom ing) 100H/ Annual X
S.A.
check s*
( LAVI ASA)
AS355 E
EUROCOPTER Eurocopt er AS 355 ( RR Defect rect ificat ion,
A3 AS355 F1 X
Corp 250) Daily
AS355 F2
A4 NI L

Fo r A / C, shall be m ent ioned in t his t able:

in colum n TC holder: t he inform at ion from t he colum n TC Holder of t he t able in Appendix I t o


AMC t o Part - 66, as am ended.
in colum n Aircraft Model: t he dat a from colum n Model from t he sam e Appendix I t o AMC t o
Part - 66, as am ended, except t hat t he w ord Series should be delet ed
in colum n lim it at ion: t he inform at ion from t he colum n Part - 66 Type rat ing endor sem ent of t he
t able in Appendix I t o AMC t o Part - 66, as am ended, except t hat t he word Series should be
delet ed. The A/ C t ype not int ended t o be included t o t he scope of appr oval should not be
m ent ioned ( e.g Airbus A318/ A321, Boeing 737 - 500) .
in colum n Maint enance lev el: t he scope of m aint enance act ivit y agreed by t he Com pet ent
Aut horit y.
in case of gr oup rat ing, each aircraft com posing t he gr oup shall be list ed.

* : The lim it at ion relat iv e t o t he m aint enance checks/ t asks shall be addr essed as referenced in TC Holder
dat a ( e.g. MRB/ MPD) .

* * : I n case of unfor eseen m aint enance such as but not lim it ed t o m aj or r epair s and m odificat ions t hat is
not alr eady described w it hin t his chapt er, t he AMO shall cont act t he com pet ent aut horit y.

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1 .9 .2 En g i n e M a i n t e n a n ce .
Ex a m p l e :
EN GI N E/ A PU M OD EL
Ra t i n g Li m i t a t i o n M a i n t e n a n ce l e v e l
B1 TFE 731- 20 TFE 731- 20AR Modules t urbine ex change
GE CF6 80 E1 GE CF6- 80E1A1
B1 GE CF6- 80E1A2 All Modules r epair

PWC 545 PWC 545A Repairs I AW CMM


B1
PWC 545C Hot Sect ion inspect ion
Cont inent al I O- 360 I O- 360- A
B2 O/ H
I O- 360- AES
Honeyw ell GTCP 85 Minor r epair i.a.w CMM 49-
B3 GTCP 85- H
XX- XX

Fo r e n g i n e s o n l y , shall be m ent ioned in t his t able:

in colum n Engine / APU Model: t he engine t ype as list ed in t he engine TCDS,


in t he colum n Lim it at ion: t he engine variant as defined in t he en gine TCDS,
in t he colum n Maint enance lev el: t he scope of w ork agreed by t he Com pet ent Aut horit y,
reference t o t he r elevant m aint enance dat a shall be m ade;
when t he m aint enance perform ed under B1 or B3 rat ing is lim it ed t o bor oscoping inspect ions, t he
MOE shall specify t he engine/ APU t ypes associat ed t o t he bor oscoping t echnique lim it at ion,
for Pist on engines, t he colum n Engine Model and Lim it at ion shall cont ain t he dat a: Cont inent al
and Cont inent al I O- 360 series r espect iv ely ,
as som e engines m ay be inst alled also by STC, shall be added only t he engine agreed for
inst allat ion as per t he list of appr oved STC shown in t he list of t he EASA web sit e ( Cert ificat ion) .

Fo r A PU o n l y , shall be m ent ioned in t he t able:

in colum n Engine / APU Model: t he APU t ype


in t he colum n Lim it at ion: t he APU variant as defined by t he OEM,
in t he colum n Maint enance lev el: t he scope of w ork agreed by t he Com pet ent Aut horit y,
reference t o t he r elevant m aint enance dat a shall be m ade.

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1 .9 .3 Co m p o n e n t M a i n t e n a n ce .
This section shall specify the component manufacturer or the particular component and/or cross refer to a referenced
capability list. The part number and the level of work performed shall be included. The reference of the relevant CMM
shall also be added.

Ex a m p l e :
Re f e r e n ce Le v e l o f
Ra t i n g A TA P/ N D e si g n a t i o n W o r k Sh o p
o f t h e CM M m ain t en an ce
C1 21
C2 22
C3 34
C4 52
C5
C6
C7
C8
C9
C10
C11
C12
C13 31
C13 42
C13 46
C14
C15
C16
C17
C18
C19
C20
C21 41
C22 84

Fo r C r a t i n g , shall be m ent ioned:

in t he colum n Rat ing: t he r elevant class C rat ing, if som e C rat ings ar e not used, t he line r em ains
em pt y,
in t he colum n ATA, t he ATA 2200 r efer ence defined in AMC 145.A.20,
in t he colum n P/ N and Designat ion: t he det ailed reference num ber and designat ion of t he
com ponent as per CMM respect ively ,
in t he colum n CMM: t he refer ence of t he com ponent m aint enance m anual ( or equivalent
docum ent ) ,
in t he colum n Lev el of m aint enance: t he scope agreed by t he Com pet ent Aut horit y
in t he colum n Work shop: t he base m aint enance shop wher e m aint enance t ak es place.

When an Organisat ion is m anaging a separat e capabilit y list t he inform at ion addressed above shall be
m ent ioned in t his list . I n t his case t he chapt er 1.9 shall only address t he rat ing, t he ATA and t he
Designat ion and shall refer t o t he capabilit y list reference ( see exam ple below) .

Ra t i n g A TA D e si g n a t i o n P/ N
C1
C2
Com ponent s in accordance wit h t he capabilit y list refer ence XXXX
C3
C4

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1 .9 .4 Sp e ci a l i s e d Se r v i ce s M a i n t e n a n c e .
1 .9 .4 .1 N D T w i t h D 1 Ra t i n g .
When the Organisation intends to perform NDT tasks and release such tasks using an EASA Form 1, the rating D1
is necessary. Under the D1 rating, the capability to perform maintenance is determined by the NDT method listed
in the approval schedule, regardless the specific aircraft, engine or component which is subject to the inspection
method.
Ex a m p l e :
Ra t i n g Li m i t a t i o n Det ail of lim it at io n
D1 Penet rant t est ing ( PT)
Magnet ic t est ing ( MT)
Eddy Curr ent t est ing ( ET)
Ult rasonic t est ing ( UT)
Radiographic t est ing ( RT) Exam ple : Except Gam m a Ray inspect ion
Therm ographic t est ing ( TT)
Shear ographic t est ing ( ST)

Fo r D 1 r a t i n g , shall be m ent ioned:


in colum n Rat ing: D1,
in colum n Lim it at ion: shall be quot ed t he NDT m et hod ( st riket hr ough as necessary)
in colum n Det ail of lim it at ion: t he det ailed m et hod of t est when applicable or t he relevant
except ion.
1 .9 .4 .2 N D T w i t h o u t D 1 Ra t i n g ( i n t h e co u r se o f m a i n t e n a n ce ) .
When t he Organisat ion int ends t o per form NDT t asks under anot her approv ed rat ing ( e.g. as part of
t he m aint enance carried out on aircraft under rat ing A1, engines under r at ing B1, com ponent s
under a C rat ing) t he NDT t asks are consider ed done in t he cour se of m aint enance .
I n t his case, ev en if t he Organisat ion does not need t o hold a D1 rat ing, t he various NDT
m et hods applied during m aint enance shall be list ed in t his paragraph for each appr ov ed sit e and
workshop .
1 .9 .4 .3 Ot h e r Sp e ci a l i sed A ct i v i t i e s.
Each specialised m aint enance t ask s such as but not lim it ed t o paint ing, welding, m achining, NDI ,
shall be det ailed in t his paragraph
These specialised services m aint enance shall be det ailed for each approved sit e and workshop

I t has t o be not ed t hat t hose specialised m aint enance t ask s m ay need t o be car ried out under
specific condit ions ( e.g. aircraft paint ing is consider ed t o be a base m aint enance t ask and t herefore
a base m aint enance scope of approval is requir ed in addit ion t o list ing such act ivit y in t his chapt er) .

1 .9 .4 .4 M a i n t e n a n c e A w a y Fr o m t h e A p p r o v e d Lo c a t i o n s a s p e r 1 4 5 .A .7 5 .( c) .
I f applicable, t his paragraph shall m ake reference t o t he fact t hat t he Organisat ion m ay perform
wor ks away from t he approved locat ions, subj ect t o t he condit ion specified in MOE 2.24 ( specific
m aint enance procedur e for w ork s away fr om t he approv ed locat ions) .

I t shall be not ed t hat t his privilege, is appr oved by t he com pet ent aut horit y based upon t he abilit y
of t he Qualit y Sy st em t o deal adequat ely wit h t he Part 145 r equirem ent s. This abilit y cannot be
t herefor e dem onst rat ed at t he t im e of t he init ial approval. I n any case t his pr ocedur e cannot be
det ailed in t he MOE and t herefore approv ed by t he com pet ent befor e t he fir st 2 year period has
been com plet ed.

When an AMO is perfor m ing m aint enance in m ult iple locat ions t he corr esponding scope of w ork
shall addit ionally be det ailed for each sit e. This shall also r elat e t o chapt ers 1.8 & 5.3 in such a
way t hat it can be clearly seen which specific t asks ar e per form ed at each locat ion.

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1 .1 0 N o t i f i ca t i o n Pr o ce d u r e t o t h e A u t h o r i t y Re g a r d i n g Ch a n g e s t o
t h e Or g a n i sa t i o n ' s A ct i v i t i e s / A p p r o v a l / Lo ca t i o n / Pe r so n n e l .
Part 145.A.15 ( a) / AMC 145.A.15 - Part 145.A30 ( a) ( b) - Part 145.A.70 ( a) 10 / GM 145.A.70 ( a) 9 - Par t 145.A.85 /
AMC 145.A.85
EASA approval is based on the management, organisation, resources, facilities and scope of work described in this Part 1
of the Exposition. Any significant change therefore affects the conditions under which the approval was granted and has
been allowed to continue. According to 145.A.85 this part of the Exposition must show how the company would notify the
competent authority and manage the related change .

1 .1 0 .1 N o t i f i ca t i o n
The procedure shall define the changes to be notified directly to EASA using an EASA Form 2 and the ones that can be
notified directly to the Assigned Inspector:

Change of t he nam e of t he organisat ion


Change of t he PPB
Addit ion or cancellat ion of approved m aint enance sit es
Change of Account able Manager
Change of nom inat ed per sonnel
Any changes in com pany act ivit ies t hat could affect t he scope of approv al as per EASA Form 3 or
MOE chapt er 1.9 and relat ed t o:

Facilit ies, Cert ifying st aff


Equipm ent , Tools, Mat erial
Procedures, Work scope

Change of MOE, associat ed procedures, list s and form s which does not affect t he scope of
approval
Change not list ed above.

I n addit ion, t his procedure shall also det ail:


When t o not ify t he change
How t o not ify t he change ( using t he EASA Form 2 or not )
Who in t he AMO is in charge of t he not ificat ion
Wher e t o send t he not ificat ion ( When EASA is t o be not ified t he following address is t o be used
for eign145@easa.eur opa.eu)

1 .1 0 .2 m a n a g e m e n t o f t h e ch a n g e w i t h t h e a ssi g n e d i n sp e ct o r .
Once the change has been notified, the AMO shall detail how the related change is internally managed:
I nt ernal audit by t he Qualit y syst em
Com posit ion of t he package associat ed t o any of t he above list ed change ( e.g. EASA Form 2,
MOE, int ernal audit , C of I , Form 4, et c.)
Who in t he AMO is in charge of m onit oring t he change wit h t he assigned inspect or .

For init ial appr oval and change of appr oval applicat ions, t he organisat ion shall car ry out an int ernal audit in
accordance w it h it s MOE 3.1 audit pr ocedur e, pr ior t o t he audit by t he com pet ent aut horit y, confirm ing t hat
processes, ar eas, act ivit ies and per sonnel subj ect t o t he applicat ion hav e been review ed and audit ed
showing sat isfact ory com pliance wit h all applicable Part 145 requir em ent s. The relevant audit report
t oget her wit h a st at em ent of com pliance for m t he Qualit y Manager shall be provided t o t he assigned
inspect or.

The r equir em ent t o have such int ernal audit car ried out as part of any applicat ion for cha nge, shall be
addressed in a procedur e under t his MOE 1.10 chapt er.
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1 .1 1 Ex p o si t i o n A m e n d m e n t Pr o ce d u r e s ( i n cl u d i n g d e l e g a t e d
p r o ce d u r e s) .
Part 145.A.70 ( a) 11, ( b) ( c) / GM 145.A.70 ( a) 6, 7 - Part 145.A.85
The Quality Manager is responsible for reviewing the MOE on a regular basis and amending if necessary, this includes
the associated procedure manuals, and the submission of proposed amendments to the assigned inspector responsible
for oversight.

1 .1 1 .1 M OE A m e n d m e n t .
This pr ocedur e shall at least address t he Exposit ion am endm ent procedure.

Per son responsible for am ending t he Exposit ion.

Definit ion of m inor & m aj or am endm ent s t o t he Exposit ion and relat ed approval pr ocess.

Definit ion of crit eria for new issue and/ or revision ( depending from t he MOE revision syst em
num bering adopt ed as described in t his user guide, paragraph 1.4 .1 Managem ent cont r ol of
t he MOE )

The record of t he Par t - 145 approval cert ificat e and appr oval of t he MOE and subsequent
am endm ent shall be described:

Appr oval let t er from t he com pet ent aut horit y as applicable
PART 145 approval cert ificat e and/ or appendix am endm ent s following evolut ion of t he scope of
act ivit y and/ or evolut ion of t he locat ions and/ or a new issue of t he MOE

1 .1 1 .2 A sso ci a t e d Pr o ce d u r e s, Li st s a n d Fo r m s.
The minimum procedures/lists to be considered are all those identified in AMC 145.A.70.(a), which are therefore
integrally part of the Exposition.

This pr ocedur e shall at least address:

Sum m ary t able of associat ed procedur es and list s:

Ex a m p l e :
Ty p e o f D o c u m e n t D o cu m e n t r e f e r e n ce
Cert ifying st aff and Support st aff list AMO- DOC- 1
Workshop capabilit y list AMO- DOC- 2
List of Subcont ract or s AMO- DOC- 3
List of Line Maint enance Locat ions AMO- DOC- 4

Definit ion of m inor & m aj or am endm ent s t o each associat ed pr ocedure/ list ident ified in t he
t able.

Per son responsible for am ending t hese docum ent s.

Definit ion of m inor & m aj or am endm ent s t o each kind of docum ent s.

Definit ion of crit eria for new issue and/ or revision

I n addit ion, w hen t he organisat ion develops second level procedur es ( for exam ple t o describe t he det ails of
m aint enance pr ocesses in each area/ w orkshop) , t hose procedur es shall be collect ed int o a separat e m anual
( e.g. procedures m anual) t o be also list ed in t his t able.

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1 .1 1 .3 A p p r o v a l Pr o ce ss

Direct appr oval:


The procedure shall at least describe t he process followed t o get t he approval from t he
com pet ent aut horit y.

I ndirect appr oval:


In case of minor amendment (of the MOE and/or associated procedures and lists) the Quality Manager may be delegated
for indirect approval provided the appropriate procedure within this chapter 1.11 of the MOE is approved by EASA.

The procedur e sh a l l a t l e a st i n c l u d e :

t he docum ent s subj ect t o an indirect approval and t he relat ed procedur e.


t he lim it s of change t hat can be indirect ly approved for each docum ent .
t he person r esponsible for t he int ernal approval of t he r elat ed docum ent s
t he not ificat ion of such approval t o t he com pet ent aut horit y
The record of such indirect approval.

Such a delegat ion is t o be based upon t he abilit y of t he Qualit y Syst em t o deal adequat ely wit h t he Part
145 r equirem ent s. This abilit y cannot be t her efor e dem onst rat ed at t he t im e of t he init ial approval.
Ther efor e an indirect approval pr ocedur e cannot be det ailed in t he MOE befor e t he first 2 year period has
been com plet e.
Aft er t his 2 year period t he organisat ion shall dem onst rat e it s abilit y t o m anage t he qualit y syst em in order
t o be eligible for such an indirect approv al privilege.
I n any case t he overseeing aut horit y m ust cont inue t o r eceive a copy and acknowledge r eceipt of all such
m inor changes when indirect ly appr oved.

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PA RT 2 M A I N TEN A N CE PROCED URES.


2 .1 Su p p l i e r Ev a l u a t i o n a n d Su b co n t r a ct Co n t r o l Pr o ce d u r e .
Part 145.A.42 ( a) / AMC 145.A.42 ( a) - Part 145.A.70 ( a) 12, 14, 16 - Part 145.A.75 ( b) / AMC 145.A.75 ( b)
This chapter shall be clearly structured to cover all the cases where the Part 145 AMO is using the services of other
organisations

2 .1 .1 Ty p e o f Su p p l i e r s.
This chapt er shall describe h ow t he organisat ion ident ifies t he suppliers wher e t o purchase serviceable
necessary m at erials, com ponent s t o carry out m aint enance. A list of suppliers shall be developed under
t he cont rol of t he Qualit y Depart m ent .
Suppliers of t ools and t ools calibrat ions ser vices shall be described in t he MOE chapt er 2.4

Suppliers of m at erials, st andard part s, com ponent s


Sour ces of supplies ( e.g. const ruct or, original m anufact ur er ( OEM) , dist ribut or approved by t he
m anufact urer, ret ailer, airline, ...)
Types of ( e.g. com ponent s, consum ables, st andards, m at erials, ingredient s, )

This paragraph shall describe how t he AMO m ay cont ract part of t he m aint enance t o anot her EASA Part
145 approv ed Organisat ion as per 145.A.70.( a) ( 16) . All such cont ract ed organisat ions shall be list ed in t he
MOE chapt er 5.4

Cont ract ed organisat ions


Sour ces of services ( e.g. EASA Part 145 approved m aint enance organisat ion and relat ed approved
r at ings)
Types of services ( e.g. specialised work, line m aint enance, com ponent m aint enance, ..)

This paragraph shall describe how t he AMO m ay cont ract part of t he m aint enance t o anot her Organisat ion
not holding an EASA Part 145 approval, as per 145.A.75.( c) . All such Subcont ract or s shall be list ed in t he
MOE chapt er 5.2.

Subcont ract ed organisat ions


Sour ces of services ( non- Part 145 approved organisat ion and relat ed qualificat ion)
Types of services ( e.g. specialised work, line m aint enance, com ponent m aint enance, ..)

2 .1 .2 M o n i t o r i n g t h e Su p p l i e r s.
For each cat egor y of supplier ident ified in t he previous chapt er , t he relat ed m onit oring and approval
process shall be described.
I n t he case of Subcont r act or s, t he accept ance and m onit oring pr ocess shall com ply w it h AMC 145.A.75.( b) .
I nit ial approval of supplier s, cont ract ed organisat ions and subcont ract or s:
Select ion processes;
I nt ernal accept ance pr ocess;
I ssuance of t he int ernal aut hor isat ions ( e.g. scope of aut hor isat ion, validit y, ...) ;
Producing t he list of suppliers, cont r act ed organisat ions and subcont ract ors;
I nt ernal dist ribut ion of t he list access / aut horisat ion of com put erised list

Monit oring of t he list of suppliers, cont ract ed organisat ions and subcont ract ors v ersus int ernal
aut horisat ion:
I ncom ing inspect ion result s, audit r esult s, possible int ernal lim it at ion

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Assessm ent of t he ser vice provided


Updat ing of t he list
Wit hdraw of t he int er nal aut horisat ion, when applicable

Managem ent of t he pur chase orders according t o t he approved suppliers/ subcont ract ors.

Records of suppliers, cont ract ed organisat ions and subcont ract ors inform at ion:
Files;
Durat ion / locat ion;
Type of docum ent s ( Cert ificat es, audit r eport s, list of suppliers, incom ing inspect ion result s, )

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2 .2 A cce p t a n ce / I n sp e ct i o n o f A i r cr a f t Co m p o n e n t s a n d M a t e r i a l s
f r o m Ou t si d e Cu st o m e r s.
Part 145.A.42 ( a) 1, 4, 5 ( c) / AMC 145.A.42 ( a) ( b) ( c) ( d) ( e - Par t 145.A.55 ( a) - Part 145.A.70 ( a) 12, 14, 16

This chapter shall refer to Part 145.A.42 (a) 1, 4, 5, AMC 145.A.42 (a) (b) ( c) (d) (e), and M.A.501.(a) & (c) & (d)
Installation of components, parts, that cover the compliance of materials in general (components, standard parts,
materials, ingredients) received from suppliers / subcontractors / internal sources.

2 .2 .1 Co m p o n en t / M a t e r i a l ce r t i f i ca t i o n .

This chapt er is expect ed t o ident ify t he release docum ent s t o be expect ed/ accept ed for each t ype of
part / m at erial depending fr om t heir st at us ( new/ used) . I t is r ecom m ended t o dev elop a t able list ing all t he
cases, for easy reference t o receiving inspect ion per sonnel.
New Part s

STATUS NEW

type of part/material document to be expected


standard parts when the part/material is purchased directly from the
manufacturer, the Certificate of Conformity issued by the
manufacturer is expected;

when the part/material is purchased thru a third party (i.e.


distributor, operator, maintenance organisation, etc.) the
Materials (raw materials and/or following documents are expected:
consumables)
- Certificate of Conformity issued by the manufacturer,
and;
- Statement from the supplier source,

EASA Form 1 or equivalent release documents:


As per AMC 145.A.42(a)1 & AMC M.A.501.(a).(5)
aircraft parts
FAA Form 8130-3 (with status new) ;
TCCA Form One (with status new)

Used Part s

STATUS USED

type of part/material document to be expected


EASA Form 1 or equivalent release documents:
As per AMC 145.A.42(a)1 & AMC M.A.501.(a).(5);
FAA Form 8130-3 for a used part (e.g. overhauled)
issued by an EASA approved organisation located
in the USA, having the EASA dual release in the
aircraft parts remark block;
TCCA Form One for a used part (e.g. overhauled)
issued by an EASA approved organisation located
in Canada, having the EASA dual release in the
remark block;

Depending on t he t ype of com ponent s t he organisat ion shall addit ional describe t he specific
requir em ent s applicable t o PMA part s, Life Lim it ed part s, used part s, et c.

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2 .2 .2 Re ce i v i n g i n sp e ct i o n p r o ce d u r e .
I ncom ing inspect ion For Com ponent s / Mat erials/ St andard Part s received from ext ernal
sour ces:
Requir ed docum ent at ion
Com pliance wit h order / condit ion
Conform it y wit h com pany r equirem ent s ( e.g. t ype of release request ed, Sour ces
I dent ificat ion of par t s/ m at erial aft er receiving inspect ion ( e.g. t ag)
Mat erials/ st andard part s received in bat ches and relat ed t raceabilit y ( e.g. split of bat ches)
Traceabilit y of part s and m at erials t o t he relat ed docum ent at ion ( e.g. int ernal t racking num ber)
Receiving inspect ion records
"Quarant ine" pr ocedure
Modificat ion St andard and AD com pliance
I dent ificat ion of st orage lim it at ion/ life lim it s

Accept ance and incom ing inspect ion of com ponent s fr om int ernal sources ( e.g. t ransfer bet w een
st or es, fr om t he work shops) :
Conform it y wit h com pany r equirem ent s,
Records
Requir ed docum ent at ion
Com pliance wit h order, condit ion,
"Quarant ine" pr ocedure
I dent ificat ion of st orage lim it at ion/ life lim it s

Accept ance and incom ing inspect ion of int ernal fabricat ed part s in accordance wit h 145.A.42
( c) .( 9) .

Accept ance and incom ing inspect ion Com ponent s r em ov ed ser viceable from aircraft .

Accept ance of com ponent s received in AOG ( t hese part s ar e norm ally received direct ly at t he
AOG locat ion and dedicat ed pr ocedur es need t o be in place)

Procedure of t r eat m ent of a suspect ed unapproved part bogus part


I dent ificat ion
Record
not ificat ion t o t he Aut horit y
For m used ( e.g. refer t o t he MOE 2.18 occurrence report ing procedure/ form )
not ificat ion address t o EASA
et c....

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2 .3 St o r a g e , Ta g g i n g a n d Re l e a se o f A i r cr a f t Co m p o n e n t s a n d
M a t e r i a l s t o Ai r cr a f t M a i n t e n a n ce .
Part 145.A.25 ( d) , AMC 145.A.25 ( d) 1, 2, 3 - Part 145.A.40 ( a) - AMC 145.A.42 ( b) - Part 145.A.70 ( a) 12

Procedures for m aint aining sat isfact or y st orage condit ions ( including segregat ion ) of:
Rout able
Perishables, raw m at erial
Flam m able fluids
Engines
Bulky assem blies
Record of posit ion in t he st ore ( s)
Et c

Syst em and pr ocedur e t o cont r ol shelf life / Life lim it and m odificat ion st andard.

Special st orage r equirem ent s ( condit ion and lim it at ion) e.g.: ESD sensit iv e devices, rubber .

Tagging / Labelling syst em and st orage ar eas


Serviceable part s / m at erial
Unserviceable
Unsalvageable com ponent s ( see Part 145.A.42( d) )
Quarant ine
Bat ch num ber
Scrap ( et c.)
I ssue of com ponent s t o t he m aint enance pr ocess

Free- issue dispensing of st andard part s ( cont r ol, ident ificat ion, segr egat ion)

The st orage condit ion and t he st orage lim it at ion m ust be based upon m anufact urer specificat ions.

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2 .4 A cce p t a n ce o f To o l s a n d Eq u i p m e n t .
Part 145.A.40 ( a) 1, 2, 3 ( b) / AMC 145.A.40 ( a) ( b) - Part 145.A.70 ( a) 12
This chapter shall refer to PART 145.A.40 (a) 1, 2, 3 and AMC 145.A.40 (a) (b). It must describe the procedures for the
acceptance of new, maintained, modified, calibrated tools/ equipment received and also the lent/ hired tooling. It could also
specify (as for chapter 2.1) the assessment processes of tooling suppliers and control of subcontractors carrying out
maintenance services on tooling:

Tools and equipm ent accept ance pr ocedur e


Sour ces
Conform it y wit h com pany r equirem ent s ( e.g. cert ificat ion, ...)
Records

I ncom ing inspect ion for t ools


Requir ed docum ent at ion
Com pliance wit h order / condit ion
"Quarant ine" pr ocedure
I nt ernal ident ificat ion
Verificat ion of necessary cont rol / calibrat ion

Monit oring of t ools suppliers and subcont ract ors


Select ion processes for each t ype of suppliers
int ernal aut horisat ion processes for each t ype of suppliers and subcont ract ors
Monit oring of t he int ernal aut horisat ions ( e.g. scope of aut horisat ion, validit y, ... )
Wit hdrawal of t he int ernal aut hor isat ion

2 .5 Ca l i b r a t i o n o f To o l s a n d Eq u i p m e n t .
Part 145.A.40 ( a) 1, 2, 3 ( b) / AMC 145.A.40 ( a) ( b) 1, 2 - Part 145.A.70 ( a) 12
This chapter shall refer to PART 145.A.40 (a) 1, 2, 3 (b) and AMC 145.A.40 (a) (b) 1, 2. It must describe all the procedures
related to the controls, revisions, modifications, checking and calibrations of the tools/ equipment:

I nspect ion, servicing and calibrat ion program m e / equipm ent and calibrat ed t ool regist er.

Est ablishm ent of inspect ion, ser vicing and calibrat ion t im e periods and frequencies.

Per son/ depart m ent responsible for t he calibrat ion program m e, t he r egist er, t he follow - up, t im e
period and frequencies ( link bet ween depart m ent s if necessary) .

I dent ificat ion of servicing / calibrat ion due dat es.

Managem ent of personal or loaned calibrat ed t ools

For furt her guidance on how t o dev elop t his procedur e, refer t o t he For eign Part 145 calibrat ion of t ools
and equipm ent , UG.CAO.00131- xx x) .

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2 .6 Use o f To o l i n g a n d Eq u i p m e n t b y St a f f ( i n cl u d i n g a l t e r n a t e
t o o l s) .
This chapter shall refer to PART 145.A.40 (a) 1, 2, 3 (b) and AMC 145.A.40 (a) (b) 1, 2. It must describe all management
procedures for tooling, distribution and return of the tooling after use:

Dist ribut ion of t ools


r ecord of user
locat ion of use
Verificat ion of A/ C or com ponent is clear of all t ools aft er com plet ion of m aint enance

Det erm ining t ool ser viceabilit y prior t o issue.

Training and cont rol of per sonnel in t he use of t ools and equipm ent - ( r ecords of t raining) .

Per sonal ( own) inst rum ent / t ool cont r ol.

Loan t ool cont r ol and audit .

Cont rol of alt ernat e t ools:

Dem onst r at ion of equivalence bet ween design/ m anufact uring dat a of alt ernat e t ools and t he
dat a/ feat ur es of t he t ools recom m ended in t he m aint enance dat a of t he m anufact urers
I n- house ident ificat ion rule of alt ernat e t ools ( PN, SN)
Alt ernat e t ools validat ion process
Regist er of alt ernat e t ools / t agging/ relat ion bet ween t he references of origin t ools and alt er nat e
t ools.
Treat m ent of possible changes of m aint enance dat a according t o t he new r efer ences of alt ernat e
t ooling ( m odificat ions lim it ed t o t he references of t he t ooling t o be used and/ or adapt at ion of
m aint enance dat a regarding alt ernat e t ooling)
Use/ st orage/ m aint enance m anuals according t o t he need
I n- house approval of each alt ernat e t ooling before ser vicing
St orage of t he records of alt ernat e t ooling.

For furt her guidance on how t o dev elop t his procedur e, r efer t o t he For eign Part 145 use of t ools,
UG.CAO.00132- xxx) .

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2 .7 Cl e a n l i n e ss St a n d a r d s o f M a i n t e n a n ce Fa ci l i t i e s .

Organisat ion of t he cleaning of t he facilit ies:


For eign Obj ect " exclusion program m e
Cleaning program m e
I ndividual r esponsibilit ies
Tim escales
Wast e m at er ial disposal
Special procedure for som e facilit ies ( paint ing, whit e room , part s cleaning)
Segregat ion of facilit ies t o prevent cross cont am inat ion

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2 .8 M a i n t e n a n ce I n st r u ct i o n s a n d Re l a t i o n sh i p t o A i r cr a f t / A i r cr a f t
Co m p o n e n t M a n u f a ct u r e r ' s I n st r u ct i o n s i n cl u d i n g Up d a t i n g a n d
A v a i l a b i l i t y t o St a f f .
Part 145.A.45 ( a) ( b) ( c) ( d) ( e) ( f) ( g) / AMC 145.A.45 ( b) 1, 2, 3, 4, 5, 6 ( e) - AMC 145.A.45 1, 2 ( d) , ( f) 1, 2 ( g)
1, 2, 3 - Part 145.A.70 ( a) 12
This chapter shall refer to PART 145.A.45(a), (b), (c), (d), (e) (f) (g) and AMC 145.A.45(b) 1, 2, 3, 4, 5, 6, ( c) 1, 2, (d) (e) (f)
1, 2, (g) 1, 2, 3, and describe the management of all the technical documentation in use within the Organisation.
This chapter shall be structured to clearly identify the various types of documentation in use (both of external and/or
internal origin), to be controlled by the organisation in order to perform the intended scope of work. The documentation
may be divided in two main groups:

2 .8 .1 M a i n t e n a n ce D a t a Co m i n g f r o m Ex t e r n a l So u r ce s.
This paragraph needs to identify the applicable Maintenance data is use as defined in 145.A.45.(b).1,2,3,4 coming from
external sources such as TCH, STC holders, the Agency (e.g. instructions for continued airworthiness, AD, SB, etc);

Cont rol of inform at ion


Technical libr ary
Subscript ions cont rol
I nfor m at ion held / need r egarding t he scope of work
I ssue / am endm ent cont rol
Technical inform at ion am endm ent pr ocedur es
Manuals
Service I nform at ion ( AD - SB SI L, et c.)
Dist ribut ion: access t o t he st aff
Cont rol of cust om er supplied m aint enance dat a ( refers also t o Chapt er 2.13)

2 .8 .2 D o cu m e n t a t i o n / M a i n t e n a n ce I n st r u ct i o n s I ssu e d b y t h e
Pa r t 1 4 5 A M O.
This chapter need to identify and describe the objective and management of the documentation issued by the Part 145
AMO itself, as for example:

Modificat ion of m aint enance inst ruct ions by t he organisat ion as defined in 145.A.45.( d) as
applicable;
Maint enance inst ruct ions issued in conform it y t o approved dat a as per 145.A.45.( e) in order t o
facilit at e/ cust om ise t he m aint enance ( e.g. wor k card/ w or k sheet , engineering order s, t echnical
specificat ions, et c.) as applicable ( refer s also t o Chapt er 2.13)
Docum ent at ion issued for int ernal inform at ion purposes ( e.g. qualit y inform at ion bullet ins,
qualit y alert s, occurr ence invest igat ion report s, et c.) as applicable;
Cont rol of inform at ion
Technical libr ary
I nfor m at ion held / need r egarding t he scope of work
I ssue / am endm ent cont rol
Verificat ion and validat ion of new pr ocedur es w her e pract icable
I ncorpor at ion of best pr act ice and hum an fact or s principles
I ncorpor at ion of FTS concept on m aint enance docum ent at ion ( Job I nst r uct ion Cards et c.)
I ncorpor at ion of CDCCL concept . ED Decision n 2009/ 007R
com pliance wit h CDCCL inst r uct ions
t raceabilit y of CDCCL com plet ion
Awareness of Technical Publicat ions, I nst ruct ions and Service I nform at ion by t he st aff

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2 .9 Re p a i r Pr o ce d u r e .
Part 145.A.42 ( c) - Part 145.A.45 ( a) ( b) ( c) ( d) ( e) ( f) ( g) / AMC 145.a.45 ( b) ( c) ( d) ( f) ( g) - Par t 145.A.70 ( a) 12

2 .9 .1 Re p a i r s
This chapter is intended to describe how the organisation is performing repairs on aircraft/components/engines according
to already available maintenance data and how is managing the repairs not described in the manufacturers'
documentation.
It has to be noted that the privilege given by PART 145.A.45 (d) in order for the organisation to develop modified
maintenance instructions (as described in previous MOE chapter 2.8), is excluding the engineering design of repairs and
modifications.
Maintenance procedures shall be established to ensure that damage is assessed and modifications and repairs are carried
out using data specified in M.A.304

Repairs according t o already available m aint enance dat a


r epairs I n accordance wit h AMM, SRM, CMM et c.
r epairs already approved by EASA Part 21 DOA or EASA.
r epairs already approved by t he TC Holder 7 .
int ernal process in use and form s t o m anage t he repairs

Repairs requiring a new approval ( not already included in t he available m aint enance dat a)
Sour ces of repair approval as per M.A.304 ( e.g.: EASA Part 21 DOA, EASA, TC Holder 6 )
Accept ance of Minor/ m aj or repairs approvals ( it is recom m ended t o develop a t able list ing t he
various cases, including t he accept ance of repairs under bilat eral agreem ent s)
Wor k or der
int ernal process in use and form s t o m anage t he repairs
Maint enance inst ruct ion ( j ob cards,..)

Cont rol of t he scope of work v ersus t he request ed repair ( lim it at ions and condit ions) .

Repairs approved by a FAA Designated Engineering Representative (DER) are only acceptable under the terms of the
bilateral agreement.

2 .9 .2 Fa b r i ca t i o n o f Pa r t s.
A Maintenance procedure shall be established to address requirements of the Part 145.A.42.(c) and its associated AMC.
This procedure shall at least includes:

The int ernal crit eria defining in which case t he AMO can fabricat e part s For exam ple:
Relat ed part s m ust be fabricat ed and fit t ed on A/ C, com ponent at t he sam e locat ion ( in t he course
of m aint enance)
Fabr icat ed part cannot be sold as an isolat ed part
Condit ion requiring prior aut horisat ion from t he com pet ent aut horit y

A cont rol process t o ensur e t hat t he relat ed fabricat ion dat a are approved by t he Agency or t he
t ype cert ificat e ( TC) holder or Part - 21 design organisat ion approval holder, or supplem ent al t ype
cert ificat e ( STC) holder)

The origin and t he t ype of t he dat a used t o fabricat e t he par t

A det ailed definit ion of t he fabricat ion, ident ificat ion, inspect ion, assem bly, t est and delivery t o
service 8 direct ives.

7
Limited to country where a bilateral with EASA is in place
8
No EASA Form 1 can be issued for such a fabricated part.
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The com posit ion of t he relat ed w ork package and it s int ernal approval

2 .1 0 A i r cr a f t M a i n t e n a n ce Pr o g r a m m e Co m p l i a n ce .
Part 145.A.45 ( a) ( b) ( c) ( d) ( e) ( f) ( g) / AMC 145.A.45 ( b) ( c) ( d) ( f) ( g) - Part 145.A.70 ( a) 12 ( b) - Appendix I t o
AMC M.A.302 and AMC M.B.301 ( b)
This chapter shall refer to the aircraft, engines and component maintenance programmes (scheduled tasks, inspections,
adjustment, tests, replacement of component/limited life parts...). The content of the maintenance program remains always
the responsibility of the Operator. However the CAMO organisation may delegate certain functions to the Part-145
organisation under contract, provided this organisation proves to have the appropriate expertise.

This procedure is aimed to explain how the AMO intends to comply with Part M Appendix I paragraph 6.4

qualificat ion and experience required t o dem onst rat e appropriat e expert ise
det ails about cont ract w it h CAMO
delegat ed funct ions:
( a) Dev eloping t he aircraft m aint enance and reliabilit y program m es,
( b) Perform ing t he collect ion and analysis of t he reliabilit y dat a,
( c) Providing reliabilit y report s, and
( d) Proposing correct ive act ions t o t he CAMO organisat ion.

More generally the procedure shall also detail how the AMO is providing adequate reporting to the Operator:

Maint enance program m e variat ions


Corrosion cont rol program m e report ing
SSI report ing
Reliabilit y report ing

I t is necessary t o m ak e a difference bet ween t he act ivit ies of m anagem ent / developing of t he m aint enance
program on behalf of cust om ers/ air carriers and t he one carried out as part of PART 145 agreem ent . Only
t he act ivit ies above which concern PART 145 organisat ion works hav e t o be present ed in t he MOE

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2 .1 1 A i r w o r t h i n e ss D i r e ct i v e s Pr o ce d u r e .
Part 145.A.45 ( a) ( b) ( c) ( d) ( e) ( f) ( g) / AMC 145.A.45 ( b) 1 - Par t 145.A.70 ( a) 12
The follow up of the airworthiness directives is the responsibility of the owner/operator who must request their enforcement
on the work order sent to the AMO. The AMO is then responsible to embody the ADs which have been ordered.
It is necessary to make a difference between the activities of management / launching of ADs on behalf of the customers
and the one carried under the Part 145 approval.
Only the AD related activities which concern the AMO tasks have to be described in the MOE, with particular reference to
the following points.

ident ificat ion of t he responsibilit ies of t he Part 145 AMO wit h regards t o Airwort hiness
direct ives, such as but not lim it ed t o est ablishing com pliance wit h t he following:

Paragraph 145.A.42 Accept ance of com ponent requires t he AMO t o ensur e t hat t he
part icular com ponent is eligible t o be fit t ed when different m odificat ion and/ or airw ort hiness
direct ive st andards m ay be applicable . I n order t o com ply wit h t his requirem ent , t he
organisat ion shall dem onst rat e t o hav e an adequat e cont rol on ADs applicable t o com ponent s
in t heir st ore( s) , being able t o dem onst rat e as a m inim um :

access t o t he r elevant ADs;


when t he airwort hiness cont rol is direct ly ensured by t he owner/ oper at or, t he AMO shall
dem onst rat e t hat a cont ract is in place, at t ribut ing t he responsibilit ies relat ed t o t he ADs t o such
owner/ operat or. This also applies t o com ponent ( s) direct ly delivered by t he operat or t o t he line
st at ions;
when t he AMO r et ains cont rol of t he airwort hin ess st at us of t he com ponent ( s) ( i.e. t he AMO owns
t he com ponent ) , t he AMO shall ensure t hat all applicable ADs are em bodied t o t he part s t hey have
in st ore. The AMO shall em ploy qualified st aff for t he AD analysis, issuing int ernal work orders,
perform ing t he AD com pliance follow - up;

Paragraph 145.A.45 Maint enance dat a requires t he organisat ion t o hold and use applicable
current m aint enance dat a in t he perform ance of m aint enance, including m odificat ions and
repairs. This m eans t he AMO shall dem onst rat e, as a m inim um :

access t o t he relevant ADs;

Paragraph 145.A.50 Cert ificat ion of Maint enance requires t o issue a cert ificat e of release t o
service when it has been verified t hat .. and t hat t here are no non - com pliances which are
known t o endanger flight safet y . This m eans t hat t he organisat ion shall dem onst rat e, as a
m inim um :

access t o t he r elevant ADs;


a procedure t o ensure t hat a CRS is only issued when t here is no non - com pliance which is know n t o
endanger flight safet y ( i.e. AMO is aware of an overdue airwort hiness direct ive applicable t o t he
product / com ponent being m aint ained)

Com pany policy


St udying ADs according t o t he scope of work of t he or ganisat ion
Select ion ADs accor ding t o t he scope of work of t he organisat ion
Recording ADs according t o t he scope of wor k of t he organisat ion
I nt ernal or ext ernal ADs em bodim ent ( linked t o t he scope of work)

Accom plishm ent of Aircraft / com ponent s/ engines ADs / w ork orders specifying t he st at us of t he
docum ent t o be used

Awareness of t he m andat ory charact er of t he associat ed m aint enance dat a

I dent ificat ion of t he m andat ory requirem ent in t he m aint enance docum ent at ion

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2 .1 2 Op t i o n a l M o d i f i ca t i o n Pr o ce d u r e .
Part 145.A.45 ( a) ( b) ( c) ( d) ( e) ( f) ( g) / AMC 145.A.45 ( b) ( c) ( d) ( f) ( g) - Part 145.A.70 ( a) 12 ( b)
This chapter shall refer to the modifications to be embodied on the aircraft/components/engines described in the
manufacturers' documents and the modifications not defined in manufacturers documents. It has to be noted that the
privilege given by PART 145.A.45 (d) in order for the organisation to develop modified maintenance instructions (as
described in previous MOE chapter 2.8), is excluding the engineering design of repairs and modifications.
Maintenance procedures shall be established to ensure that damage is assessed and modifications and repairs are carried
out using data specified in M.A.304

Com pany policy


Sour ces of m odificat ion approval ( EASA Part 21 DOA, TC Holder 9 . or EASA)
I nt ernal m odificat ion
Ext er nal m odificat ion including em bodim ent of STCs

Cont rol of t he scope of work ( lim it at ions and condit ions)

The follow up of t he Opt ional Modificat ion is t he responsibilit y of t he operat or who m ust ask t heir
enforcem ent on t he order sent t o t he m aint enance organisat ion.

I t is necessary t o m ake a difference bet ween t he act ivit ies of m anagem ent / dev eloping/ launching of
Opt ional m odificat ion on behalf of cust om ers/ air carriers and t he one carried out as part of PART 145
agreem ent . Only t he act ivit ies abov e which concern PART 145 organisat ion works hav e t o be present ed in
t he MOE.

9
Limited to country where a bilateral with EASA is in place
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2 .1 3 M a i n t e n a n ce D o cu m e n t a t i o n i n u se a n d i t s Co m p l e t i o n .
Part 145.A.45 ( e) / AMC 145.A.45 ( f) - Part 145.A.55 ( a) - Part 145.A.70 ( a) 12
This chapter shall refer to the creation of a standard work file and how to complete the work documents/ work cards
making up these files. Specific instructions from manufacturer maintenance data related to CDCCL shall be considered.
It is recommended to structure this chapter in three separate paragraph as indicated below. Clear differentiation is
expected for each individual rating in the scope of work (e.g. aircraft, engines, components, specialised services)

2 .1 3 .1 Co n cep t i o n a n d Up d a t e o f t h e Te m p l a t e .
This procedure shall identify the process of issuing , updating templates for the documents to be used during maintenance.
Concept ion / Validat ion of a t em plat e
I dent ificat ion of t he t em plat es needed
analysis and im plem ent at ion of Manufact urer dat a revisions
Revision of t he t em plat e

2 .1 3 .2 M a i n t e n a n ce D o cu m e n t a t i o n i n Use .
This procedure shall identify all the internal documents used for recording maintenance and making the complete work
package.
List of m aint enance docum ent s which build up a st andard w ork package ( e.g. front page wit h
General inform at ion, list of t asks required, work cards, associat ed w ork orders, expect ed CRS)
Assem bly of w ork packages for issue t o m aint enance act ivit y
Worksheet s for non- rout ine t ask
Assem bly of com plet ed work package for cert ificat ion
Cont rol and use of cust om er supplied work card/ work sheet s

2 .1 3 .3 Co m p l e t i o n o f M a i n t e n a n ce D o cu m e n t a t i o n .
This procedure shall describe the completion of each of the documents identified in the previous paragraph . This may be
done by reference to MOE chapter 5.1 where the related sample document is included together with its related filling
instructions. This procedure shall detail:

Process of declaring a t ask not applicable including condit ional t asks


Process of recording t est result s and dim ensions ( AMC 145.A.50 ( b) )
Process of recording m at erials/ part s replaced t oget her wit h t he relat ed t raceabilit y t o t he
accom panying docum ent s
Record and m anagem ent of addit ional works.
Record and m anagem ent of deferred it em s.
Process t o correct a m aint enance record im perfect ly/ incorrect ly ent ered dur ing t he perform ance
of m aint enance. This cannot obviously be done aft er CRS issuance.
Worksheet / work card com plet ion and m aint enance / independent inspect ion sign - off
Use of personal st am ps

10
This procedure shall also clarify the process of tasks sign-off , depending on the various situations (e.g. sign-off of a
normal task, of a task requiring an independent inspection, sign-off with a person on training, etc.) and depending from the

10
A sign-off is a statement by the competent person performing or supervising the work, that the task or group of tasks has been correctly performed. A sign-off
relates to one step in the maintenance process and is therefore different from the release to service of the aircraft
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job descriptions identified within the organisations (e.g. certifying staff/support staff in MOE 3.4, qualifying mechanics in
MOE 3.8, qualifying inspectors in MOE 3.7, etc.).
The procedure shall clearly indicate when a task is to be considered signed-off and by which mean (e.g. use of personal
stamp, use of signature, combination of stamp plus signature, etc.).

The use of a sum m ary t able for t ask s- sign off is recom m ended. Exam ple:

a i r cr a f t /
co m p o n e n t /
Ty p e o f t a sk t a sk si g n - o f f b y a u t h o r i se d p e r so n n e l
en g in e
r e l e a se t o se r v i ce
aut horised person for t he t ask perform ance ( e.g. m echanic, C/ S) ,
or
N o r m a l t a sk Trainee
+
aut horised person for t he t ask perform ed under supervision ( e.g. C/ S, inspect or )
aut horised person for t he t ask perform ance ( e.g. C/ S, m echanic)
+
t ask requiring an aut horised person for t he independent inspect ion ( e.g. C/ S, inspect or) ,
I n d ep e n d e n t or
i n sp e ct i o n Trainee Cert ifying st aff 11
( i.e. engine +
inst allat ion, et c.) aut horised person for t he t ask perform ed under supervision ( e.g. C/ S, inspect or )
+
aut horised person for t he independent inspect ion ( e.g. C/ S, inspect or)
t ask requir ing a
r e - i n sp e ct i o n
aut horised person for t he t ask perform ance ( e.g. m echanic, C/ S) ,
when only one
+
aut horised person
addit ional record of re- inspect ion by t he sam e aut horised person
is available
( i.e. dual engine oil
uplift , et c.)

12
All the personnel authorised by the Part 145 AMO to sign off tasks shall be identified (e.g. by reference to a separate
personnel roster)
Consistency of this paragraph shall be ensured with the job descriptions introduced in the other MOE chapters (e.g. 3.4,
3.7, 3.8, 3.11).

2 .1 4 Te ch n i ca l Re co r d s Co n t r o l .
Part 145.A.55 ( a) ( c) 1, 2, 3 / AMC 145.A.55 ( c) / GM 145.A.55 ( a) 1, 2, 3 - Part 145.A.70 ( a) 12 ( b)

Syst em for cont rol, st orage condit ions ( fire ext inguisher syst em , fire det ect ion, ...) and ret rieval
of records ( paper or com put er based)
Cont rol of access t o records ( paper and / or com put er based records)
Record- keeping syst em s ( W/ P, TLB)
Lost or dest roy ed records ( reconst ruct ion and EASA accept ance)
Provision of records t o operat or ( copy or original W/ P, TLB, CRS)
Ret ent ion of records
Periods
Met hods and securit y

11
In the case of aircraft base maintenance, B1 and B2 Support Staff shall ensure that all relevant tasks or inspections have been carried out to the required standard
before the category C certifying staff issues the certificate of release to service
12
Authorised personnel means personnel formally authorised by the maintenance organisation approved under Part-145 to sign-off tasks. Authorised personnel
are not necessarily certifying staff.
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2 .1 5 Re ct i f i ca t i o n o f D e f e ct s A r i si n g D u r i n g Ba se M a i n t e n a n ce .
Part 145.A.50.( c) , ( e) , Par t 145.A.70.( a)
New defects or incomplete maintenance work orders identified during maintenance shall be brought to the attention of the
customer operator for the specific purpose of obtaining agreement to rectify such defects or completing the missing
elements of the maintenance work order.
In the case where the customer declines to have such maintenance carried out, 145.A.50.(e) is applicable in order to issue
the release to service (with deferred maintenance), as addressed in MOE chapter 2.16
Base m aint enance procedure:
Records of base m aint enance defect s
Sign- off of base m aint enance defect s

Analysis of defect s and rect ificat ion


Not ificat ion process ( when necessary) t o t he cust om er, m anufact urer and aut hori t y
Report t o t he operat or/ approval of t he cust om er t o launch t he rect ificat ion according t o t he
cont ract
I ncorpor at ion of st andard defect rect ificat ion in work files, record, cont rol, release cert ificat e and
inform at ion t o t he cust om ers are t o be dealt wit h in chapt ers 2.13, 2.14, 2.16, 2.17

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2 .1 6 Re l e a se t o Se r v i ce Pr o ce d u r e .
Part 145.A.30 ( g) ( h) ( i) ( j ) / AMC 145.A.30 ( e) 3, ( g) ( h) ( j ) - Par t 145.A.35 ( a) t o ( m ) / AMC 145.A.35 ( a) ( b) ( e) ( f)
( g) - Part 145.A.50 ( a) ( b) ( d) ( e) ( f) / AMC 145.A.50 ( a) 1, 2 ( b) 1, 2, 3, 4, 5 / AMC 145.A.50 ( d) ( e) 1, 2, 3 ( f) 1, 2 -
Part 145.A.55 ( a) ( b) ( c) / AMC 145.A.55 ( c) - Part 145.A.70 ( a) 12 - Part 145.A.75 ( e) .
Clear differentiation is expected for each different rating in the scope of work (e.g. aircraft, engines, components,
specialised services). The release to service procedure shall at least address the following issues :

Definit ion of t he CRS st at em ent ;

I ssuance and com plet ion inst ruct ion of CRS aft er:
Base Maint enance ( e.g. Maint enance Release Cert ificat e)
Line Maint enance
Engines/ com ponent s/ specialised services m aint enance ( EASA Form 1)

Cross- reference t o work pack s ( init ial work order, addit ional works, ) t o ensure t hat all t he
t asks ordered have been perform ed

Minim um inform at ion t o be cont ained in t he cert ificat e of release t o service:

basic det ails of t he m aint enance carried out ( by reference t o t he m aint enance dat a and
relat ed revision st at us, plus any event ually associat ed work package or j ob card as
applicable t o t he product or com ponent being m aint ained) ; and
t he dat e such m aint enance was com plet ed; and
t he locat ion where t he release t o service is issued; and
t he ident it y of t he organisat ion and person issuing t he release t o service, including:
t he approval reference of t he m aint enance organisat ion; and
t he cert ificat ion aut horisat ion num ber of t he cert ifying st aff issuing such a cert ificat e;

t he lim it at ions t o airwort hiness or operat ions, if any.

I ssuance of a CRS wit h lim it at ions/ incom plet e w ork as per 145.A.45.( e) ( e.g. AMO not in
condit ion t o com plet e all t he m aint enance ordered, deferred m aint enance, cust om er operat or
approval)

I m possibilit y t o sign a release cert ificat e t hat could hazard flight safet y e.g.:
AD owed and not enforced
work carried out not in accordance wit h t he approved dat a
discrepancies t hat m ay have consequences on t he airwort hiness of t he aircr aft / com ponent / engine

I ssuance and com plet ion inst ruct ion of CRS in t he following specific cases, if applicable:
One- off aut horisat ion ( not e: t he MOE 3.4 specifies t he relat ed qualificat ion requirem ent )
Maintenance Away from the Approved Location(s) as per 145.A.75.(c) ( not e: t he MOE 2.24
specifies t he relat ed condit ions)

Release t o service for com ponent s rem ov ed serviceable from aircraft ( AMC 145.A.50 ( a) )
issuance of an EASA Form 1 for com ponent s rem oved serviceable from EU r egist ered A/ C;
swap/ change over serviceable com ponent s bet ween EU regist ered A/ C or bet ween different posit ions
of t he sam e EU regist ered aircraft ; A com ponent rem oved serviceable shall be released t o service
following t he specific procedures included in MOE 2.16 before being inst alled in anot her posit ion.
issuance of an EASA Form 1 for com ponent s rem oved serviceable from a non EU regist ered A/ C;

Tem porary fit t ing an aircraft com ponent wit hout appropriat e release cert ificat e in AOG condit ion
( e.g. 30 hours of flight , agreem ent of t he cust om er, accept able cert ificat e, checking t he st at us
of t he com ponent , t echnical log record, correct ive act ion when t he aircraft ret urns t o it s
m aint enance base...) .

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The specificit ies of EASA Form 1:

This procedure shall at least address t he following issues:

The address t o be r ecorded in t he EASA Form 1 block nr . 4 is t he address of t he m aint enance sit e
wher e t he EASA Form 1 is issued;
The t r acking num bering syst em of EASA Form 1 shall be described dem onst rat ing a unique num ber
is used;
An ident ificat ion syst em shall enable t o t rack t he locat ion where t he m aint enance has been released
t o service;
The recording syst em allowing t o easily ret rieve all t he issued Form 1;
The cancellat ion or correct ion of an EASA Form 1 m ist akenly com plet ed/ issued.

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2 .1 7 Re co r d s f o r t h e Op e r a t o r .
Part 145.A.55 ( b) - Part 145.A.70 ( a) 12
This chapter is only applicable when the maintenance organisation is retaining records on behalf of the customer operator
(e.g. Original Aircraft Technical Logbooks, Life limited parts records, etc.)

Cont ract ed record keeping for operat ors


Arrangem ent s for processing and ret ent ion of Operat or's m aint enance records

2 .1 8 Re p o r t i n g o f D e f e ct s t o t h e Co m p e t e n t A u t h o r i t y / Op e r a t o r /
M a n u f a ct u r e r .
AMC 145.A.50 ( a) - Part 145.A.60 ( a) ( b) ( c) ( d) ( e) / AMC 145.A.60 ( b) / GM 145.A.60 ( a) ( c) - Part 145.A.70 ( a) 12

2 .1 8 .1 I n t e r n a l Occu r r e n ce Re p o r t i n g Sy st e m .
It shall be understood that the internal occurrence reporting system is intended to collect all reports internally generated by
the organisation. The internal occurrences which fall within the definition of occurrences to be reported as per Part
145.A.60 (e.g. to EASA, etc. ) shall be only a part of the collection.

collect ion and evaluat ion of report s;


ex t ract ion of occurrences t o be report ed as per 145.A.60;
j ust cult ure;
Descript ion of t he process t o invest igat e occurrences ( i.e, crit eria t o ident ify occurrences t o be
invest igat ed, invest igat ion report form at , m anagem ent act ions in response t o invest igat ion
findings, follow - up syst em , feedback t o st aff, et c.)
m et hods of m aint enance errors invest igat ion ( e.g. t his m ay be referred t o a separat e det ailed
procedure in t he MOE chapt er 2.25)
m aint enance errors ident ified t o be used for int ernal hum an fact ors t raining
Descript ion of process t o record occurrences
The analysis of occur rence dat a
Sharing inform at ion from invest igat ions

2 .1 8 .2 Re p o r t a b l e Occu r r e n ce s a s p e r 1 4 5 .A .6 0 .
This procedure must describe the reporting procedure to EASA, the state of registry and the organisation responsible for
the design of the aircraft or component and where applicable the customer operator. Any condition of the aircraft or
component identified by the organisation that has resulted or may result in unsafe condition that hazards seriously the flight
safety shall be reported. These reporting procedures are part of the internal occurrence reporting system as detailed in
145.A60 (a) (b)(c)(d), AMC 145.A60(b) and AMC 20-8 and described in MOE 2.25.

List of Report able occurrences ( refer t o AMC 20 - 8 for furt her guidance) ;
Technical Occurrence report Form ( t he f orm can be found on t he EASA websit e using t he
following t he link ht t p: / / easa.europa. eu/ iors/ report ing.ht m l)
Met hods for report ing t o:
EASA and allocat ed NAAs
Manufact urer
Operat or

Report ing t im escale


Report s m ust cont ain pert inent inform at ion and evaluat ion of result s ( where known)
Persons responsible for report ing
Occurrences report ed by subcont ract ors

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2 .1 9 Re t u r n o f D e f e ct i v e A i r cr a f t Co m p o n e n t s t o St o r e .
Part 145.A.40 - Par t 145.A.42 ( d) / AMC 145.A.42 ( d) 1, 2 - Part 145.A.70 ( a) 12
This chapter shall refer to the process of parts returned by maintenance teams to the store.

Labelling and ident ificat ion of defect ive com ponent s ( required inform at ion)
serviceable aircraft com ponent found defect ive at inst allat ion ( e.g. involvem ent of qualit y
syst em for invest igat ion, possible need t o report t he occurrence as per MOE 2.18)
Handling and m ovem ent of com ponent s ( link bet ween involved depart m ent s)
St orage of defect ive com ponent s

2 .2 0 D e f e ct i v e Co m p o n e n t s t o Ou t si d e Co n t r a ct o r s.
Part 145.A.40 - Par t 145.A.42 - Part 145.A.70 ( a) 12, 14, 16
This chapter shall refer to the process of sending components to outside contractors for repair or modification.
This chapter is only applicable when the Part 145 AMO is sending/contracting component maintenance:

o to another EASA Part 145 approved Organisation as per 145.A.70.(a).(16). This fact shall be reflected in the
MOE 2.1 and the contracted organisation(s) listed in MOE chapter 5.4, or
o to another Organisation not holding an EASA Part 145 approval, as per 145.A.75.(c). This fact shall be
reflected in the MOE 2.1 and the Subcontractors listed in the MOE chapter 5.2.

Dispat ch of com ponent s for repair / ov erhaul / calibrat ion


I dent ificat ion of required work
ret urn of t he serviceable com ponent aft er m aint enance at t he cont ract or/ subcont ract or facilit y
Cont rol of dispat ch, locat ion and ret urn
Ret urn of unserviceable loan part s
Managem ent of t he packaging and special t ransport at ion condit ion ( e.g.: Wheels ox ygen
bot t les)

2 .2 1 Co n t r o l o f Co m p u t e r M a i n t e n a n ce Re co r d s Sy st e m .
Part 145.A.45 / AMC 145.A.45 ( g) 3 - AMC 145.A.50 ( b) 5 - Part 145.A.55 ( c) 2 / AMC 145.a.55 ( a) 4, 6, ( c) 2
This chapter shall refer to the computer systems used to manage and/or record information regarding the maintenance
tasks carried out

Descript ion of t he com put er records sy st em in use and relat e obj ect ives ( e.g. AMOS t o t rack on-
going m aint enance in t he hangar, et c.)
I nform at ion ret rieval
Back- up sy st em s ( frequency, m eans, delay) and second sit e st orage ( frequency, m eans, delay)
Securit y and safeguards t o unaut horised access

This chapt er shall not be confused t o chapt er 2 - 14 Technical record cont rol which is int ended t o cover t he
record keeping requirem ent addressed in Part 145.A.55

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2 .2 2 Co n t r o l o f M a n - H o u r Pl a n n i n g v e r su s Sch e d u l e d M a i n t e n a n ce
W ork.
Part 145.A.30 ( d) / AMC 145.a.30 ( d) 1, 2, 3, 4, 5, 7, 8 - Part 145.A.70 ( a) 12, ( b)

Hangar visit plan versus m an- hour plan


The " hangar visit plan" shall be m ade available t o dem onst rat e sufficiency of hangar space t o carry out
planned base m aint enance. The relat ion bet w een t he h angar visit plan and t he m an- hour plan shall be
described. The hangar visit plan shall also include non - com m ercial air t ransport or ot her act ivit ies.

Managem ent syst em of com pany planning versus t im e available ( e.g. A/ C or com ponent s base
m aint enance act ivit y, )
Type of planning ( m an hours availabilit y versus work load)
Type of fact ors t ak en int o account in t he planning:
Hum an perfor m ance lim it at ions
Com plexit y of work
Addit ional fact ors

Planning revision process


Organisat ion of shift s
Use of cont ract ed 13 personnel as per AMC.145. A.30.( d)

At least half t he st aff t hat perform m aint enance in each w ork shop, hangar or flight line on any shift shall be
em ploy ed t o ensure organisat ional st abilit y. For t he purpose of m eet ing a specific operat ional necessit y , a
t em porary increase of t he proport ion of cont ract ed st aff m ay be perm it t ed t o t he organisat ion by t he
com pet ent aut horit y, in accordance wit h an approv ed procedure t o be included in t his MOE chapt er, which
shall describe t he ext ent , specific dut ies, and responsibilit ies for ensuring adequat e organisat ion st abilit y.

Not ificat ion t o t he Account able Manager of deviat ions exceeding 25% bet w een t he w ork load
and t he m an hour availabilit y

13 contracted means the person is employed by another organisation and contracted by that organisation to the maintenance organisation approved under Part-145.
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2 .2 3 Co n t r o l o f Cr i t i ca l Ta sk s.
Part 145.A.65 ( b) 3 / AMC 145.A.65 ( b) 3 - Part 145.A.70 ( a) 12 ( b)

This chapt er shall ident ify t he list of crit ical m aint enance t asks defined by t he Organisat ion, as applicable
depending on it s int ended scope of work, and relat ed error capt uring m et hod ( The prim ary m et hod t o be
used should be t he independent inspect ion m et hod as per AMC M.A.402.( a) ) . A procedure shall be
est ablished t o det ect and rect ify m aint enance errors t hat could, as m in im um , result in a failure,
m alfunct ion, or defect endangering t he safe operat ion of t he aircraft if not perform ed properly.

Procedure for perform ance of crit ical m aint enance t asks


Minim um list of crit ical m aint enance t asks defined by t he AMO ( e.g. engine inst allat ion,
r igging/ adj ust m ent of flight cont rols) .
Dat a sources used t o ident ify t he list of crit ical m aint enance t asks ( TCH dat a, occur rence
r eport ing, audit , et c.) ;
Error capt uring m et hod, such as independent inspect ion ( m ay be r efer red t o a det ailed procedure in
MOE chapt er 2.25)

The list of crit ical m aint enance t ask s should be subj ect t o cont inuous evaluat ion and w hen
necessary am endm ent by t he organisat ion as t he result of m aint enance errors invest igat ions,
audit , TCH dat a analysis, et c.

The procedure shall also cov er t he prev ent ion, where possible, of sim ult aneous m aint enance by t he sam e
person on sim ilar syst em s on t he sam e aircraft ( disassem bly/ reassem bly of sev eral com ponent s of t he
sam e t ype fit t ed t o m ore t han one sy st em on t he sam e aircraft during a part icular m aint enan ce check) .
The procedure shall also define t he process t o m inim ise t he risk of m ult iple errors/ errors repeat ed in
ident ical m aint enance t asks and relat ed errors capt uring m et hods ( such as independent inspect ion or re-
inspect ion) .

Procedure t o m inim ise t he risk of m ult iple errors and errors being repeat ed in ident ical
m aint enance t asks ( e.g. dual engine oil uplift , et c.) including Error capt uring m et hods, such as
for exam ple ( m ay be referred t o a det ailed procedure in MOE chapt er 2.25) :

re- inspect ion when only one person is available ( re- inspect ion t o be recorded) ;
Prevent ing om issions ( sign- off only aft er com plet ion, sign- off of group of t ask s, w ork by
t rainees perform ed under supervision, et c.) .

I ndependent inspect ion as a possible error capt uring m et hod ( m ay be described in t his chapt er
or referred t o a procedure in MOE chapt er 2.25)

Definit ion as per AMC M.A.402.( a)


How t o perform t he independent inspect ion/ what t o check ( e.g ensure correct assem bly,
locking and sense of operat ion, et c.)
This I ndependent inspect ion procedure shall be consist ent wit h t he j ob descript ions ent ered in t he
MOE chapt ers 3.4, 3.7, 3.8, 3.11 and wit h t he sign- off policy ent ered in MOE 2.13
When t he operat or/ cust om er defines it s own crit ical m aint enance t asks t o be subj ect to
I ndependent I nspect ions, t he one t o be perform ed are t he result of int egrat ion bet w een t he
independent inspect ions required by t he Part 145 MOE and t he one required by t he
operat or/ cust om er.

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2 .2 4 Re f e r e n ce t o Sp e ci f i c M a i n t e n a n ce Pr o ce d u r e s .
Part 145.A.70 ( a) 12

Maintenance outside the approved location (s) * as per 145.A.75/(c) and chapter 1.9.
Support an unserviceable aircraft (AOG requiring defect rectification)

Occasional Line m aint enance


Engine run up
Aircraft pressure run
Aircraft t owing
Aircraft t axiing
Technical wash
Cont rol/ supervision of de- icing syst em s
Handling and cont rol of wast e m at erials
Scrapping of part s

* For furt her guidance on how t o develop t h e procedure relat ed t o Maintenance outside the approved
location (s) as per 145.A.75/(c), refer t o t he Foreign Part 145 aircraft line m aint enance, UG.CAO.00134-
xxx) .

2 .2 5 Pr o ce d u r es t o D e t e ct a n d Re ct i f y M a i n t e n a n ce Er r o r s .
Part 145.A.60 ( a) ( b) ( c) ( d) / AMC 145.A.60 ( b) - Par t 145.A.65 ( b) 3 / AMC145.A.65 ( b) 3 - Part 145.A.70 ( a) 12,
AMC M.A.402.( a)

Error capt uring m et hod( s) chosen by t he organisat ion ( t his procedure m ay be dev eloped in t he
MOE 2.23 chapt er also) ;

Aim s and obj ect ives of error m anagem ent sy st em ( t his procedure m ay be dev eloped in t his
chapt er or referred t o a procedure int roduced in MOE chapt er 2.18)
The encouragem ent of repor t ing
A code of pract ice
No r epr isal policy
Feedback of t he independent inspect ions

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2 .2 6 Sh i f t / Ta sk H a n d o v e r Pr o ce d u r e s.
Part 145.A.47 ( c) / AMC 145.A.47 ( c) - Part 145.A.70 ( a) 12

Aim s and obj ect ives of t he shift handover


Training of personnel in shift / t ask handover processes
Recording of shift / t ask handover
Descript ion of shift handover process and required inform at ion
Facilit y st at us
Wor k st at us
Manning st at us
Out st anding issues
Ot her possible inform at ion

Responsible person for m anaging and filling up t he shift / t ask handov er

2 .2 7 Pr o ce d u r es f o r N o t i f i ca t i o n o f M a i n t e n a n ce D a t a I n a ccu r a ci e s
a n d A m b i g u i t i e s t o t h e Ty p e Ce r t i f i ca t e H o l d e r .
Part 145.A.45 ( c) / AMC 145.A.45 1, 2 - Part 145.A.70 ( a) 12

Definit ions of m aint enance dat a am biguit ies


Met hod of int ernal report ing of m aint enance dat a am biguit ies
Met hod of ext ernal report ing of m aint enance dat a am biguit ies t o t he aut hors of t hat dat a ( t he
report ing m et hod m ay be referred t o t he one indicat ed in MOE 2.18 as per 145.A.60)
Feedback t o st aff and im plem ent at ion of TC Holder/ Manufact urer correct ions
I m pact of t he dat a am biguit y on t he on- going m aint enance t ask

The aut hors are:


Aircraft / com ponent design organisat ion ( AMM, SB, SRM..)
The com pet ent aut horit y AD
The organisat ion it self in t he case of organisat ion j ob cards
The cust om ers in t he case of j ob cards issued and furnished by t he cust om ers

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2 .2 8 Pr o d u ct i o n Pl a n n i n g Pr o ce d u r e s.
Part 145.A.47 ( a) ( b) / AMC145.A.47 ( a) ( b) - Part 145.A.70 ( a) 12

Analysis of t he w ork order t o ensure t he request ed m aint enance rem ains wit hin t he approv ed
scope of approval.

verificat ion t hat t he m aint enance work pack age provided by t he cust om er is ut ilizable by t he
AMO. I n any case t he organisat ion shall issue an int ernal work package as det ailed in MOE
Chapt er 2.13:

Case 1: cust om er j ob cards t o be used ( wit h appropriat e t raining) AMO w ork sheet s
Case 2: w ork package t o be developed and prepared by t he AMO based on t he cust om er
work order

Cont rol of t he availabilit y and updat e of m aint enance docum ent s ( list + MM / j ob cards / )

Procedure for est ablishing all necessary resources are available before com m encem ent of work
( m anpower wit h required capabilit ies, st aff, facilit ies, t ools, equipm ent , part s, docum ent at ion,
et c.)
Procedure for out sourcing cont ract ors as necessary .
Procedure for organizing m aint enance personnel and providing all necessary support during
m aint enance
Considerat ion of hum an perform ance lim it at ions ( Circadian rhyt hm / 24 hours body cy cle...)
Planning of crit ical t asks

For further guidance on how to develop this procedure, refer to the Foreign Part 145 aircraft line maintenance,
UG.CAO.00134-xxx).

Not e: The m ain driver t o det erm ine whet her a scheduled m aint enance check shall be considered as line
m aint enance shall rem ain t he cont ent of t he check. Addit ional t asks or const raint s m ay be also associat ed
t o t he check such as deferred it em s, rect ificat ion of defect s, inspect ion request ing skilled workers,
qualificat ion of t he cert ifying st aff, environm ent al condit ions, overall lengt h of t he t asks et c. Access t o a
hangar or hangar in t he nearby shall be part of t he decision m aking. Therefore a decision m aking process
is necessary t o assess t he cont ent of t he check.

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PA RT L2 A D D I TI ON A L LI N E M A I N TEN A N CE
PROCED URES
MOE Part L2 is intended to provide additional procedures which are specific for the line maintenance environment, which
have been not been covered in the MOE Part 2. Where a procedure, was already covered in the MOE part 2 and there is
no need of further detail to be added, a direct reference to the MOE (part 2) chapter may be used in the relevant MOE (part
L2) chapter.

L2 .1 Li n e M a i n t e n a n ce Co n t r o l o f A i r cr a f t Co m p o n e n t s, To o l s,
Eq u i p m e n t , e t c..
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)
This chapter must describe the additional / special procedures of the management of the facilities, materials/ ingredients
and tools/ equipment, technical documentations, staff associated to the line maintenance activity. For example, this applies
when a line station separate from the main maintenance site needs to use procedures to control the components, tools,
equipment which are not the same used in the main site as described in MOE Part 2.
Com ponent / Mat erial accept ance - ( required docum ent at ion, condit ion, " Quarant ine"
procedure)
Com ponent s rem ov ed serviceable from aircraft ;
Procedures t o m aint ain sat isfact ory st orage condit ions - ( rout able, perishables, flam m able
fluids, engines, bulky assem blies, special st orage requirem ent s)
Syst em for cont rol of shelf life and m odificat ion st andard
Tagging / labelling syst em ( serviceable, unserv iceable, scrap, et c)
Release of com ponent s t o t he m aint enance process
Free- issue dispensing ( self service) of st andard part s ( cont rol, ident ificat ion, segregat ion)
Tools and t est equipm ent , servicing and calibrat ion program m e / equipm ent regist er
I dent ificat ion of servicing / calibrat ion due dat es

L2 .2 Li n e M a i n t e n a n ce Pr o ce d u r e Re l a t e d t o Se r v i ci n g / Fu e l l i n g /
D e - i ci n g / e t c ..
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)
This chapter must describe the additional / special procedures of management of the specific activities:
Technical and m aint enance docum ent at ion m anagem ent ( cont rol and am endm ent )
Com pany Technical Procedures / I nst ruct ions m anagem ent
Fuel supply qualit y m onit oring ( bulk st orage / aircraft re- fuelling)
Ground de- icing ( procedures / m onit oring of sub- cont ract ors)
Maint enance of ground support equipm ent
Monit oring of sub- cont ract ed ground handling and servicing

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L2 .3 Li n e M a i n t e n a n ce Co n t r o l o f D e f e ct s a n d Re p e t i t i v e De f e ct s .
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)
This chapter must describe the general procedures followed by the organisation regarding the rectification of defects and
repetitive defects recorded during operation of the aircraft. The procedures shall also cover the follow up of defects and
repetitive defects on behalf of customers/ operators and the PART 145 approval holder.
Report able defect s
Rules for defer ring ( periods - review - perm it t ed personnel - conform it y wit h MEL / CDL
provisions)
Awareness of deferred defect s carried by aircraft ( m onit oring of repet it ive defect s -
Com m unicat ion wit h m ain base)
Analysis of t ech log ( repet it ive defect s crew com plaint s - Analysis and t ransfer of cabin log
it em s as required)
Co- ordinat ion wit h t he operat or

L2 .4 Li n e Pr o ce d u r e f o r Co m p l e t i o n o f Te ch n i ca l Lo g .
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)
This chapter must describe the additional procedures of management/completion of the technical log(s) in use. It must also
cover the procedures for ETOPS release where applicable. These procedures must be associated to chapters 2.13, 2.16 of
the MOE.

Technical Log sy st em :
Taking int o account Operat or Procedure
Com plet ion of Sect or Record Page
Dist ribut ion of copies
Training on cust om er operat ors procedures and m aint enance record com plet ion ( logbook, )
Cert ificat ion / Sign- off ( Maint enance St at em ent s)
Maint enance Duplicat e I nspect ions
ETOPS Cert ificat ion
Ret ent ion of records
Periods
Met hods and securit y

L2 .5 Li n e Pr o ce d u r e f o r Po o l e d Pa r t s a n d Lo a n Pa r t s .
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)
This chapter must describe the additional management procedures for pooled or loaned parts specific to the line
maintenance activity. It shall also cover the removal of serviceable parts from aircraft for use on another aircraft. These
procedures must be associated to chapters 2.2, 2.3, 2.19, 2.20 of the MOE.
Verificat ion of approv ed sources of part s ( sources, conform it y wit h com pany requirem ent s,
Modificat ion St andard and AD com pliance, records)
Com pliance wit h loan and cont ract requirem ent s
Tracking and cont rol
Required docum ent at ion
Processing rem ov ed loan part s for ret urn t o source ( records)
Com ponent s rem ov ed serviceable from aircraft

L2 .6 Li n e Pr o ce d u r e f o r Re t u r n o f D e f e ct i v e Pa r t s Re m o v e d f r o m
A i r cr a f t .
Part 145.A.70 ( a) 12, 15 - Part 145.A.75 ( b) , ( c) , ( d)

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This chapter must describe the additional management procedures for treatment of defective components associated with
the line maintenance activity. These procedures must cover the same subjects specified in chapters 2.19, 2.20 (return of
removed components, sending components...) of the MOE.

Required docum ent at ion


Service record
Processing advice of rem oval ( W/ O) and dispat ch t o t echnical records
Dispat ch of t he part for rect ificat ion

L2 .7 Li n e Pr o ce d u r e Co n t r o l o f cr i t i ca l Ta sk s.
Part 145.A.65 ( b) 3 / AMC 145.A.65 ( b) 3 - Part 145.A.70 ( a) 12, 15
This chapter is the equivalent of the chapter 2.23 of the MOE for the line maintenance activity.

Follow guidance as per AMC 145.A.65 ( b) ( 3)

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PA RT 3 QUA LI TY SYSTEM PROCED URES.


3 .1 Qu a l i t y A u d i t o f Or g a n i sa t i o n Pr o ce d u r e s.
Part 145.A.65 ( a) - Part 145.A.65 ( c) ( 1) , ( 2) / AMC 145.A.65 ( c) ( 1)
This chapter must explain how the audit of internal procedures is organised and managed i.a.w. PART 145.A.65 and AMC
145.A.65. In particular this chapter shall describe how the requirements for system/procedure audit are complied with and
the methodology of the audit.
Definit ion of t he Qualit y Syst em :
I ndependence of t he qualit y com pliance m onit oring st aff ( e.g. qualit y audit or)
Access t o Account able Manager
Com posit ion and funct ions of m anagem ent qualit y group

Definit ion of t he syst em / procedure audit ( ref. AMC 145.A.65.( c) .( 1) .3&4)


com m on audit procedures for sever al lines of product
specific audit procedure by line of product
single exercise audit or subdivided over 12 m ont hs

Findings classificat ion ( ref. 145.A.95)


procedures t o m anage findings and relat ed due dat es t o be ent ered in MOE chapt er 3.3

Syst em / procedure Audit program m e


Syst em / pr ocedure audit plan ( refer t o GM 145.A.65.( c) .( 1) )
Principles of annual audit pr ocedure planning
grouping of audit s
Dat es and t im escales.
Audit of cont ract ed organisat ions / Subcont ract ors/ suppliers, as applicable depending t o t he
m onit oring cr it eria defined in MOE chapt er 2.1.
Scheduled audit s and audit s t o be carried out at random and t o be carried out during m aint enance
including night shift s.
Validat ion/ int ernal approval of t he audit program m e and m anagem ent of changes t o t he
program m e
Follow up of t he audit pr ogram : scheduled, per form ed, audit r eport issued, open/ close link wit h
chapt er 3.3

Com pany Audit Policy including com pliance audit :


Audit not ificat ion;
Audit r eport s ( docum ent s used, writ er , issue, point s checked and deviat ions not ed, deadline for
r ect ificat ion)
Refer ence can be m ade t o MOE chapt er 3.3 det ailing t he process t o m anage findings
Allocat ion of resources t o t he audit ( audit t eam , t eam leader, et c.)
principles when deviat ions are not ed on a line of product

Qualit y audit report s ret ent ion


Durat ion ( At least dur at ion of 2 years from t he dat e of t he findings closure) / locat ion
Type of docum ent s ( not ificat ion, audit report s, check list , audit program s)

Sm all organisat ion m ay choose t o subcont ract t he audit s t o anot her organisat ion or an out side person wit h
sat isfact ory t echnical knowledge and sat isfact ory audit experience ( link t o chapt er 3.6) .

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3 .2 Qu a l i t y A u d i t o f A i r cr a f t a n d / o r Co m p o n en t s.
Part 145.A.65 ( c) ( 1) , ( 2) / AMC 145.A.65 ( c) ( 1)
This chapter must describe the procedures related to the product audits (aircraft, aircraft component, engine, specialised
service) according to PART 145.A.65 (c) 1 and AMC 145.A.65 (c).

Definit ion of Product audit ( ref. AMC 145.A.65.( c) .( 1) .5

Com pany Product Audit Policy


A dedicat ed Product audit policy m ay be added, provided it does not conflict wit h t he one describe
in t he pr evious chapt er . The Com pany audit procedure shall include t he qualit y audit of aircraft
( and/ or com ponent )
Product Audit program m e
Product sam ples for each line of product ( aircraft and / or com ponent s and/ or engines and/ or
specialised services)
Dat es and t im escales
Product Audit ing m et hods
Sam pling
"Trail" / invest igat ion audit s
Records of Product audit report s
Durat ion ( At least dur at ion of 2 years from t he dat e of t he findings closure) / locat ion
Type of docum ent s ( not ificat ion, audit report s, check list , audit program s, )

Sm all organisat ion m ay choose t o subcont ract t he audit s t o anot her organisat ion or an out side person wit h
sat isfact ory t echnical knowledge and sat isfact ory audit experience ( link t o chapt er 3.6) .

3 .3 Qu a l i t y A u d i t Co r r e ct i v e A ct i o n Pr o ce d u r e .
Part 145.A.65 ( c) ( 2) / AMC 145.A.65 ( c) ( 2)
This chapter must describe the procedures of follow up of corrective actions.
Descript ion of t he qualit y audit report feedback syst em
Correct ive act ion and t im escale
Correct ive act ion planning and follow up e.g not ified, answered, correct ive act ion accept ed,
open/ closed
The cor rect ive act ion plan shall be designed in a way which allows ident ifying and recording t he
finding, t he root cause, t he r elevant im m ediat e and long t erm prevent ive act ion wit h t he appropriat e
t im escales.
m anagem ent of finding due dat es
Alert syst em , finding dat abase
Ext ension of t he due dat e
Procedure describing t he organisat ion act ions when t he correct ive act ion deadline has t o be
post poned or when t he answer has not been received on t im e.
Managem ent responsibilit ies for correct ive act ion and follow - up
Review of t he Qualit y syst em ov erall result s
Meet ing wit h t he Account able Manager. ( including r ecord of m eet ing procedure)
Regular m eet ings t o check t he progress of correct ive act ions
The follow up of correct ive act ions cannot be subcont ract ed. The revision of t he audit planning according t o
t he deviat ions not ed/ correct ed could be linked t o chapt er 3.1

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3 .4 Ce r t i f y i n g St a f f a n d Ca t e g o r y B1 a n d B2 Su p p o r t St a f f
Qu a l i f i ca t i o n a n d Tr a i n i n g Pr o ce d u r e s.
Part 145.A.30 , ( e) , ( g) , ( j ) ( 1, 3, 4, 5) - Part 145.A.35 ( a) t o ( i) and ( m ) / AMC 145.A.35 ( b) , ( e) - Appendix I V
This chapter shall refer to PART 145.A.30, AMC 145.A.30, PART 145.A.35 and AMC145.A.35 and is limited to the
certifying staff and category B1 and B2 support staff qualification. Clear differentiation is expected for each different rating
in the scope of work (e.g. aircraft, engines, components, specialised services).

3 .4 .1 . A i r cr a f t Ce r t i f y i n g St a f f a n d / o r Su p p o r t St a f f .
Experience, t raining and com pet ence requirem ent s ( including com pliance wit h Part
145 Appendix I V for st aff not qualified t o Part 66)
Exam inat ion, t est and assessm ent procedures including int ernal crit eria and pract ical
assessm ent
Aut horizat ions issue, renew al or wit hdrawal procedures including
Cert ificat ion Aut horizat ion for air craft line/ base m aint enance cert ifying st aff ( cat . A, B1,
B2, C as applicable) ;
I ndividual aut horisat ion for aircraft base m aint enance support st aff ( B1, B2 as applicable)

Cont inuat ion t raining procedures including


On e - o f f ce r t i f i ca t i o n a u t h o r i s a t i o n .
For further guidance on how to develop this chapter , refer to the:

Foreign Part 145 aircraft cert ifying st aff and support st aff UG.CAO.00121 - xxx) ;
Foreign Part 145 aircraft t ype t raining ( t heoret ical and pract ical) , UG.CAO.00122-
xxx) ;
Foreign Part 145 dem onst rat ion of 6/ 24 m ont hs m aint enance experience,
UG.CAO.00128- xx x) ;

3 .4 .2 . Co m p o n e n t s/ En g i n e s/ A PU Ce r t i f y i n g St a f f .
Experience, t raining and com pet ence requirem ent s
Exam inat ion, t est and assessm ent procedures including int ernal crit eria and pract ical
assessm ent
Cont inuat ion t raining procedures including
Cert ificat ion Aut horizat ion issue, renewal or w it hdrawal procedures
For further guidance on how to develop this procedure, refer to the
Foreign Part 145 com ponent s, engines and APU cert ifying st aff UG.CAO.00126 -
xxx) ;
Foreign Part 145 dem onst rat ion of 6/ 24 m ont hs m aint enance experience,
UG.CAO.00128- xx x) ;

3 .4 .3 . Sp e ci a l i se d Se r v i ce s ( N D T) Ce r t i f y i n g St a f f .
I nt ernal Experience, t raining and com pet ence requirem ent s in addit ion t o EN4179
Exam inat ion, t est and assessm ent pr ocedures including int ernal crit eria and pract ical
assessm ent
Cont inuat ion t raining procedures
Cert ificat ion Aut horizat ion issue, renewal or w it hdrawal procedures
For further guidance on how to develop this procedure, refer to the
Foreign Part 145 NDT act ivit ies including cert ifying st aff UG.CAO.00127 - xxx) ;
Foreign Part 145 dem onst rat ion of 6/ 24 m ont hs m aint enance experience,
UG.CAO.00128- xx x) ;

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3 .5 Ce r t i f y i n g St a f f a n d B1 / B2 Su p p o r t St a f f Re co r d s .
Part 145.A.35 ( j ) , ( k) , ( l) / AMC 145.A.35 ( j ) - Part 145.A.70 ( a)
This chapter must describe how the certifying staff records are managed.
List of cert ifying personnel and B1/ B2 support st aff ( refer if need be t o chapt er 1.6) .
Const it ut ion of t he records including:
I dent it y, dat e of birt h, aut horisat ion reference num ber , experience, scope of t he aut horisat ion, dat e
of issue, validit y, copy of t he licence, copy of diplom as, copy of t raining cert ificat e, cont inuat ion
t raining, copy of t he Part 145 aut horisat ion, sum m ar y sheet , C/ S assessm ent check list s and
associat ed docum ent s / m at er ial, ...)
Type of recor d: elect ronic or paper copy

Managem ent of cert ifying st aff records


Ret ent ion of records
Durat ion / locat ion
Type of docum ent s

Form at of aut horisat ion docum ent and aut horisat ion codes
Cont rol of cert ifying st aff records
Aut hor ized persons
EASA per sonnel
Aut hor ized m anagers
Delivery of a copy of t heir cert ificat ion aut horisat ion in eit her a docum ent ed or elect ronic form at
( Part 145.A.35 ( k) ) . The scope of w ork has t o be det ailed, including lim it at ions when applicable

3 .6 Qu a l i t y A u d i t Pe r so n n e l .
Part 145.A.30 ( e)
This chapter must describe how the Quality system personnel are managed.
Required experience and com pet ence ( professional background and m inim um num ber of audit s
perform ed under superv ision)
Required t raining including audit t echniques, Regulat ion, MOE and cont inuat ion t raining
Specific experience and/ or t echnical t raining in order t o be aut horised t o audit specific areas or
t o cov er specific audit funct ions, as applicable t o t he organisat ion ( e.g. audit of NDT ar eas, Lead
audit or, et c.)
Scope of aut horisat ion for audit ors ( e.g. Product audit or, Syst em Audit or, NDT audit or, et c.)
Aut horizat ions issue, renewal or wit hdrawal procedures
Exam inat ion, t est and assessm ent procedures ( as necessary)
I ndependence of qualit y audit personnel when t he organisat ion uses skilled personnel working
w it hin anot her depart m ent t han t hat of Qualit y
Ret ent ion of records
Durat ion / locat ion
Type of docum ent s

Check t hat t he num ber of qualit y personnel rem ains adapt ed t o t he m aint enance act ivit y t o be
supervised ( relat ion wit h 2.22 Man hour planning) .
Allocat ed m an- hours ( if not full- t im e em ployed) shall be addressed.

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3 .7 Qu a l i f y i n g I n sp e ct o r s.
This chapter is dedicated to the qualification and authorisation of the qualifying inspectors which undertake inspection
functions and sign-off the related task(s).
The various types of Qualifying inspector personnel, as applicable to the organisation, need to be addressed (e.g. aircraft
inspector, component inspector, engine inspector, store receiving inspector, etc.).

For example, they may be authorised:


As Aircraft/component/engine qualifying inspectors, in order to sign-off (ref. MOE 2.13 table):
o the tasks performed under supervision (i.e. work performed by trainees);
o the independent inspection tasks.
As Store incoming inspectors, to perform and attest the receiving inspection of aircraft components/materials as
per MOE 2.2 procedure

An Aircraft/component/engine qualifying inspectors is not authorised to issue a release to service for aircraft or component
or engine, unless he/she is also holding a certifying staff privilege.

Note: In the aircraft base maintenance environment the qualifying inspectors function does not correspond to the support
staff function. After the task sign-off, a further inspection stage is necessary by B1 and/or B2 Support staff as applicable.
B1 and B2 Support Staff shall ensure that all relevant tasks or inspections have been carried out to the required standard
before the category C certifying staff issues the certificate of release to service.

When the staff is holding more than one authorisation (i.e. qualifying mechanic, qualifying inspector and certifying staff),
the different authorisations shall be clearly distinguished.

For example: a person may be at the same time:


- qualifying mechanic on the A320(CFM56), B777 (GE90) and ERJ-170 (GE CF34);
- qualifying inspector on the A320(CFM56) and B777 (GE90);
- holding a certification authorisation as certifying staff only for the B777 (GE90);

Clear differentiation is expected for each different ratings in the scope of work (e.g. aircraft, engines, components,
specialised services).

Educat ion requirem ent s


Aeronaut ical and pract ical Experience,
Training ( FTS, CDCCL, EWI S when needed and Hum an Fact or, MOE, st andard pract ices,)
Exam inat ion, t est and assessm ent procedures including int ernal crit eria for Com pet ence
assessm ent . This shall cover t he pract ical assessm ent and assessm ent of t he language in which
t he m aint enance approv ed dat a are w rit t en.
Aut horizat ions issue, renewal or wit hdrawal procedures including scope of aut horisat ion
Cont inuat ion t raining procedures including
Training Program m e ( MOE and associat ed procedures, PART 145, Hum an Fact ors, special
r equirem ent s, )
Training set t ing up
Durat ion, int ervals

Ret ent ion of records


Durat ion / locat ion
Type of docum ent s

For furt her guidance on how t o dev elop t his procedure, refer t o t he Foreign Part 145
qualificat ion and aut horisat ion of m aint enance personnel not being cert ifying st aff/ support st aff
- UG.CAO.00130- x xx) ;

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3 .8 Qu a l i f y i n g M e ch a n i cs.
Part 145.A.30 ( e) , ( g) - Part 145.A.35 ( a) , ( m )
This chapter shall refer to the different specialities of technicians (mechanics, avionics, sheet metal workers, cabin, fuel,
engines, painters, welders, cleaners, components, NDT staff, composites, line maintenance, ...), as applicable to the
organisation. Those personnel have to be considered authorised by the maintenance organisation approved under Part-
14
145 to sign-off tasks that the authorised qualifying mechanic has personally performed. Consistency shall be ensured
with the sign-off policy described in MOE chapter 2.13. An authorised qualifying mechanic is not authorised to issue a
release to service for aircraft or component or engine or NDT, unless he/she is also holding a certifying staff privilege.

When the staff is holding more than one authorisation (i.e. qualifying mechanic, qualifying inspector and certifying staff),
the different authorisations shall be clearly distinguished.
For example: a person may be at the same time:
- qualifying mechanic on the A320(CFM56), B777 (GE90) and ERJ-170 (GE CF34);
- qualifying inspector on the A320(CFM56) and B777 (GE90);
- holding a certification authorisation as certifying staff only for the B777 (GE90);

Clear differentiation is expected for each different rating in the scope of work (e.g. aircraft, engines, components,
specialised services)
Educat ion requirem ent s
Aeronaut ical and pract ical Experience,
Training ( FTS, CDCCL, EWI S when needed and Hum an Fact or, MOE, st andard pract ices,)
Exam inat ion, t est and assessm ent procedures including int ernal crit eria for Com pet ence
assessm ent . This shall cover t he pract ical assessm ent and assessm ent of t he language in which
t he m aint enance approv ed dat a are w rit t en.
Aut horizat ions issue, renewal or wit hdrawal procedures including scope of aut horisat ion
Cont inuat ion t raining procedures including
Training Program m e ( MOE and associat ed procedures, PART 145, Hum an Fact ors, specific t echnical
r equirem ent s, )
Training set t ing up
Durat ion, int ervals

Ret ent ion of records


Durat ion / locat ion
Type of docum ent s
For furt her guidance on how t o dev elop t his procedure, refer t o t he Foreign Part 145 qualificat ion and
aut horisat ion of m aint enance personnel not being cert ifying st aff/ support st aff - UG.CAO.00130- xxx) ;

14
A sign-off is a statement by the competent person performing or supervising the work, that the task or group of tasks has been correctly performed. A sign-off
relates to one step in the maintenance process and is therefore different from the release to service of the aircraft
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3 .9 A i r cr a f t o r A i r cr a f t Co m p o n e n t M a i n t e n a n ce Ta sk s Ex e m p t i o n
Pr o ce ss Co n t r o l .
This chapter must describe the procedures of the organisation regarding exceptional authorisations related to maintenance
tasks. As per Appendix XI to AMC to M.A.708.(c), deviations have to be requested by the operator to its competent
authority or granted by the operator in accordance with a procedure acceptable to its competent authority. The contract
between the operator and the maintenance organisation shall specify the support the Part-145 approved organisation may
provide to the operator in order to substantiate the deviation request. This chapter is to be considered applicable only
under these circumstances.
Syst em for cont rol and processing wit h t he com pet ent aut horit y which includes:
Relat ions wit h t he operat or/ cust om er in case of der ogat ion for an int ervent ion in progress by t he
workshop
Supply t o t he cust om er/ operat or of inform at ion enabling t o writ e out request s for except ional
aut hor isat ion applicat ions.
Cont rol of t he approval by t he com pet ent aut horit y ( linked wit h CRS)
The difference bet w een t he act ivit y st udy/ preparat ion/ redact ion/ subm ission of ex cept ional aut horisat ion
applicat ion relat ed t o m aint enance t ask s on behalf of cust om ers/ operat or and t he PART 145 act ivit y here
above should be k ept in m ind.

3 .1 0 Co n ce ssi o n Co n t r o l f o r De v i a t i o n f r o m t h e Or g a n i sa t i o n s'
Pr o ce d u r e s.
This chapter must describe the procedures followed by the AMO in order to deviate from the approved MOE procedures.
It shall be understood that any request for concession to deviate from an MOE procedures shall be anyway in compliance
with any regulatory requirement with particular reference to EASA Part 145. Under no circumstances this chapter may be
used to deviate from regulatory requirements.

Concession crit eria


Obj ect , procedures involved, j ust ificat ions, com pensat ory condit ions, period of validit y, et c.

Concession m anagem ent procedure


I nt ernal evaluat ion
Draft ing process
Response
I nt ernal validat ion process and follow - up

Syst em of approval and cont rol of concession


Feedback from t he Qualit y syst em t o EASA

Any concession shall be approved by EASA.

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3 .1 1 Qu a l i f i ca t i o n Pr o ce d u r e f o r Sp e ci a l i se d A ct i v i t i e s Su ch a s N o n -
D e st r u ct i v e Te st i n g , W e l d i n g
Part 145.A.30 ( f) - AMC 145.A.30 ( f) - EN 4179
This chapter shall refer to the qualification of specialised services staff such as defined in AMC 145.A.30 (f). It shall apply
to all the specialised services mentioned in MOE paragraph 1.9.4 (e.g. NDT, painting, welding, machining, NDI).
It is recommended to structure this chapter to provide qualification requirements for each group of specialised services
staff in a separate paragraph.

3 .1 1 .1 N D T p e r so n n e l
NDT staff
List of non- dest ruct ive t est ing personnel
Levels of qualificat ion and aut hor isat ion
Role and pr ivileges of t hese st aff ( including responsible level 3 person who shall appr ove t he
organisat ions NDT procedures and wr it t en pract ice for t raining and cert ificat ion of NDT personnel.)
Experience & qualificat ion
Cr it eria regarding experience, t raining and skills
Experience required by NDT m et hod for each level of aut horisat ion
Responsible NDT level I I I shall dem onst rat e an appr opriat e knowledge of t he m anufact urer
m aint enance Dat a, Part 145 requirem ent s, MOE, Hum an Fact ors, FTS and EWI S
Level I I I requires suit able t raining/ exam inat ion provided by an organisat ion under t he general
cont rol of an EU NDT Board should be addressed in t his paragraph
Training
Basic NDT t raining for each level of aut horisat ion
Training on t he NDT procedures of t he organisat ion
Exam inat ion
Procedure of skills assessm ent ( pract ical assessm ent and/ or exam inat ion relat ed t o t he j ob card)
General exam inat ion on t he fundam ent als of t he NDT m et hods
Specific exam inat ion by NDT m et hod
Pract ical exam inat ion by level of aut horisat ion
Medical exam inat ion
Eyesight t est ing
Cont inuat ion t raining and t est ing
Aut horizat ions issue, renewal or wit hdraw procedures
Ret ent ion of NDT st aff records
Durat ion / locat ion
Type of docum ent s
Cont ract ar rangem ent ( t his applies in t he case of cont ract ed st aff as per AMC.145.A.30.( d) )

The cert ifying st aff aut horised in accordance wit h subcat egory B1 of t he PART 66 can carry out and/ or
cont rol colour cont rast dye Penet rant t est s.
When an Organisat ion uses NDT m et hods defined by EN 4179 para 6.4 as em erging NDT m et hod , t he
relat ed requirem ent s for personnel t raining, ex perience and exam inat ion shall be est ablished by t he
organisat ion in accordance wit h EN 4179 and t he part icular equipm ent m anufact urers recom m endat ions.
This chapt er shall also describe t he qualificat ion r equirem ent s applicable t o NDT Level I I I , part icularly when
he is cont ract ed and/ or not Cert ifying St aff .

Det ailed guidance on NDT Lev el I I I qualificat ion requirem ent s m ay be found in Foreign Part 145
m anagem ent personnel and Form 4 inst ruct ions UG.CAO.00115- xxx) ;

For furt her guidance on how t o dev elop t his procedure, refer t o t he Foreign Part 145 NDT act ivit ies
including cert ifying st aff UG.CAO.00127- x xx) ;

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3 .1 1 .2 Ot h e r sp e ci a l i se d a ct i v i t i e s p e r so n n e l ( e .g . w e l d e r s,
p a i n t e r s, e t c.)
Sim ilar t opics as t he ones m ent ioned for NDT st aff shall be described for each cat egory,
as applicable.

3 .1 2 Co n t r o l o f M a n u f a ct u r e r s' a n d Ot h e r M a i n t e n a n ce W o r k i n g
Te a m s.
This chapter shall refer to the role of outside teams acting in the premises of the organisation to carry out a
maintenance task on an aircraft/ engine/ component in the scope of a task under the responsibility of the
organisation.

3 .1 2 .1 Ex t e r n a l Te a m W o r k i n g u n d e r t h e i r o w n EA SA Pa r t
1 4 5 Appr ov al.
In this case at the end of the work, the external team will issue their own CRS for the work done (aircraft
CRS or EASA Form 1, as applicable).
Segregat ion bet ween t he t w o EASA Part 145 AMOs working in t he sam e prem ises
Clear work order provided t o t he ext ernal working t eam
Type of support ( t ools/ equipm ent , facilit ies,) m ade available t o t he Ext ernal Team
Working
Managem ent of t he progress of w ork ( m eet ings, et c)
EASA Part 145 release t o service t o be expect ed from t he working t eam

3 .1 2 .2 Ex t e r n a l W o r k i n g Te a m n o t H o l d i n g a n EA SA Pa r t 1 4 5
Ap p r ov al.
In this case, the external working team shall be considered as a Subcontractor and the applicable
procedures developed in MOE chapter 2.2 shall be followed. The Organisation shall be listed in MOE 5.2
together with the scope of authorisation.
cont rol of t he Subcont ract or
Syst em for cont rol of m at erials, t ools, w orking inst ruct ions and procedures
Syst em for cont rol of docum ent at ion such as drawings, m odificat ion, repairs inst ruct ions
Managem ent of t he progress of w ork ( m eet ings, et c)
Cert ificat ion procedure for w or k perform ed by t he out side t eam such as : repair,
replacem ent , m odificat ion, overhaul, t est , inspect ion.
Environm ent al condit ions
Final cert ificat ion
Training on t he int ernal procedur es t o ext ernal st aff

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3 .1 3 H u m a n Fa ct o r s Tr a i n i n g Pr o ce d u r e .
Part 145.A.30 ( e) / AMC 145.A.30 ( e) 6, 8, 9, 10 - Par t 145.A.35 ( d) - Part 145.A.65 ( b)
This chapter shall refer to 145.A.30 (e) and AMC 145.A.30 (e) 6, 7, 8, 9 and 10 which concern the human factors training
15
for the organisation personnel .

3 .1 3 .1 I n i t i a l Tr a i n i n g ( e x ce p t C/ S a n d S/ S)
Aim s and obj ect ives
Cat egories of st aff t o be t rained
I m plem ent at ion t im e fram e 16
Training m et hods and syllabus: ( refer t o GM 1 - 145.A.30.( e) )
Durat ion of t raining
Validat ion of t he t raining courses ( syllabus and durat ion)
Requirem ent s for t r ainers
Training Records
Durat ion / locat ion
Type of docum ent s

3 .1 3 .2 A l l M a i n t e n a n ce st a f f Co n t i n u a t i o n Tr a i n i n g
Aim s and obj ect ives
Cat egories of st aff t o be t rained
Training m et hods and syllabus: GM 1 - 145.A.30.( e) t ailored t o t he audience +
audit findings + feedback in relat ion t o relevant qualit y audit findings and ot her
int ernal/ ext ernal sources of infor m at ion available t o t he organisat ion on hum an
errors in m aint enance ( link wit h 2.25) ( AMC145.A.30 ( e) 8) .
Durat ion of t raining
Validat ion of t he t raining courses ( syllabus and durat ion)
Requirem ent s for t rainers
Training Records
Durat ion / locat ion
Type of docum ent s

Hum an fact ors t raining could be adj ust ed t o reflect t he part icular nat ure of t he organisat ion ( size, scope of
work) .Hum an fact ors cont inuat ion t raining shall be of an appropriat e durat ion in each t w o y ear period.

15
Initial training to Human Factors for Certifying Staff and Support Staff is defined in Chapter 3.4
16
Initial training to be provided to personnel within 6 months of joining the maintenance organisation, but temporary staff may need to be trained shortly
after joining the organisation (AMC145.A.30 (e) 6).

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3 .1 4 Co m p e t e n ce A sse ssm e n t o f Pe r so n n e l .
Part 145.A.30 ( e) / AMC 145.A.30 ( e) 2
This chapter 3.14 applies to all personnel involved in the organisations maintenance activities and particularly the staff and
the personnel working for the production support services (engineering, planning / preparation, reception supervisors, store
keepers, tools administrators, purchasers, subcontractors, administrators ...).

Personnel t o be assessed in accordance wit h AMC 1 145.A.30.( e) and GM 2 145.A.30.( e)


Com pet ence assessm ent procedure
Assessm ent procedures/ Evaluat ion syst em
Training
Qualificat ions
On- t he- Job perform ance
Super vision
Assessors
Com m ission/ exam inat ion

Managem ent com pet ence assessm ent


Assessm ent records
Durat ion / locat ion
Type of docum ent s

3 .1 5 Tr a i n i n g p r o ce d u r e s f o r o n - t h e - j o b t r a i n i n g a s p e r Se ct i o n 6 o f
A p p e n d i x I I I t o Pa r t - 6 6 .
This chapter is limited to the case where the competent authority for the Part-145 approval and for the Part-66 licence is
the same and as a consequence it is to be considered not be applicable to Foreign Part 145 Organisations.

3 .1 6 Pr o ce d u r e f o r t h e i ssu e o f a r e co m m e n d a t i o n t o t h e co m p e t e n t
a u t h o r i t y f o r t h e i ssu e o f a Pa r t - 6 6 l i ce n ce i n a cco r d a n ce w i t h
6 6 .B.1 0 5
This chapter is limited to the case where the competent authority for the Part-145 approval and for the Part-66 licence is
the same and as a consequence it is to be considered not applicable to Foreign Part 145 Organisations.

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PA RT 4 .
This MOE Part is to be considered applicable only when the Organisation is holding a maintenance contract for aircraft
covered by the Basic Regulation and this part is intended to cover any operator peculiar requirement which has to be
endorsed in the MOE for the purpose of being used in the performance of maintenance (e.g. how to acquire the necessary
information for removal of serviceable components, etc.). It is recommended to have a separate procedure for each
customer operator.

When the organisation is performing line maintenance for a customer operator limited to an IATA Standard Ground
Handling Agreement, this part is not applicable and the line maintenance procedures to be followed are the one indicated
in the MOE Part L2 plus any other line maintenance procedure directly provided by the customer operator (e.g. Operator
line station manual).

4 .1 Co n t r a ct i n g Op e r a t o r s.
This chapter must list those operators for whom maintenance is provided, with details of the types of aircraft (and/or
engines/APU) and the scope of work undertaken, e.g. Base maintenance, Line maintenance, Defect rectification etc., with
any limitations.

4 .2 Op e r a t o r Pr o ce d u r e s a n d Pa p e r w o r k .
Part 145.A.70 ( a) 13
This chapter must describe for each contracting operator, the special mode of operation (procedures/ documents/
exchange of information, planning meetings, technical, quality, reliability) between the organisation and its customer.
need t o receive t raining on cust om er operat ors procedures, w ork card / worksheet

4 .3 Op e r a t o r Re co r d Co m p l e t i o n .
Part 145.A.55 - Part 145.A.70 ( a) 13
This chapter must describe (for each contracted operator) how the organisation:
Com plet es operat or's log books
Keeps t he operat or's t echnical records
Ret ains records on behalf of t he operat ors
Com m unicat es wit h t he operat or

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PA RT 5 .
5 .1 Sa m p l e o f D o cu m e n t s.
This chapter must list all the documents and forms in use by the organisation. Each form shall be uniquely identified with a
number and revision date to allow traceability of changes
Examples:
Request t o EASA for approval of an Exposit ion am endm ent
Request t o EASA for accept ance of a Capabilit y List change
Mat erial t ags: Serviceable, Unserviceable and Scrap labels
Tooling ident ificat ion t ag
Maint enance Task Card ( Scheduled Maint enance)
Maint enance Task Card ( Addit ional Defect s)
Base Maint enance CRS
Line Maint enance CRS
EASA Form 1
Un- airwort hy Condit ions Report Form ( inc. MOR)
Qualit y Audit Report Form
Qualit y Audit Correct ive Act ion Report Form
Personnel Training Record
Cert ifying St aff Aut horisat ion
Concession Applicat ion and Approval

5 .2 Li st o f Su b co n t r a ct o r s a s p e r Pa r t 1 4 5 .A .7 5 ( b ) .
This chapter must list the non-PART 145 subcontractors working under of the maintenance organisation quality system-
linked with MOE chapter 2.2

5 .3 Li st o f Li n e M a i n t e n a n ce Lo ca t i o n s a s p e r Pa r t 1 4 5 .A .7 5 ( d )
This chapter must list the line station locations linked with MOE chapter 1.8 and 1.9 (airport and addresses)

5 .4 Li st o f Co n t r a ct e d Or g a n i sa t i o n s a s p e r 1 4 5 .A .7 0 ( a ) ( 1 6 ) .
This chapter must provide the list of contracted organisation such as but not limited to Part 145- linked with MOE chapter
2.2 .

The list s shown in 5.2, 5.3 and 5.4 m ay be kept separat e from t he Exposit ion and m ay be kept on a
com put er dat a base as long as an adequat e cross- reference is included in t he MOE chapt er 1.11

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RECORD S

No record associat ed wit h t his User Guide.

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