we would be delighted to

establish business relations with

you

your order No. A231 is now

being processed and should be A321
ready for dispatch by next week
please return the damaged
goods. we will replace them free
of charge.

provided you can offer favorable

quotations, we will place regular
orders with you.

we will do everything we can to

ensure early shipment.
you will understand that we must
increase sales by distributing
through as many outlets as
possible.

can we send our representative

to you with a model of the
machine so he can give you a
demonstration? ?
we can send you a replacement,
or if you like, we can credit your
account.
thank you for your enquiry of
October 12 concerning DVD 1012DVD
players.
the new model has several
additional features which will
appeal to customers.

as the photocopier is still under

warranty, we'll repair it for free.

we should like to know whether

the firm is reliable in settling its
accounts promptly.

as the time of shipment is fast

approaching, we must ask you to
fax the L/C and shipping
instructions immediately.

In regard to your invoice No.

23130 for $2578, which we
expected to be cleared two 231302578
weeks ago, we still have not yet
received your remittance.
We trust that the consignment
will reach you in perfect
condition.

Any information you provide will

be treated in strict confidence.

We would be grateful if you

would allow us an extension of
three months to pay this invoice.
The goods you inquired about
are sold out, but we can offer
you a substitute.
We regret to inform you that our
customers find your prices too
high.

Owing to a fire in our warehouse,

we have to postpone the
shipping date to Auguest 15. 85
At the fair, we will exhibit some
of our newly-developed
products.
The package containing the
dinner plates appeared to be in
good condition.

We have learned from the

Chamber of Commerce in
Boston that you are a leading
manufacturer of water proof
watches in Taiwan.

We enclose our credit note No.

C35 for $15.75, which is a C35
refund for the overcharge on 15.75A321
invoice No. A321.
If you are not already
represented here, we should be
interested in acting as your sole
agents.

The agency we are offering will

be on a commission basis.

As this is our first transaction

with you, we would be obliged if
you could provide us with some
references.
Payment will be made by bank
transfer
Your have chosen one of the
most advanced and popular
mobile phones available on the
market today.
We provide a discount of 30%
on quantities of not less than 200
200. 30%
We are a rapidly expanding
multinational company.

Enclosed are our latest catalog

and price list for your reference.
We have arranged with our
bankers to open a letter of credit
in your favor.

We are manufacturers of high

quality office equipment.
You will notice that the prices
quoted are extremely
competitive for a product of this
quality.
Upon receipt of your
confirmation, we will execute the
order.

As you can see from the

enclosed catalogue, we offer a
wide range of products.

The broken teapots have been

kept aside in case you need
them to support a claim on your
suppliers for compensation.
As soon as shipment has been
effected, we will advise you by
fax.

If the quality of the goods comes

up to our expectations, we can
probably let you have regular
orders.

We have enclosed our price list

but should point out that prices
are subject to change as the
market for raw materials is rather
unstable at present.

As this model is in great

demand, we would recommend
that you accept this offer as soon
as possible.
It would be appreciated if you
could send some samples of the
material.
If you have any questions,
please do not hesitate to let us
know.
We hope that you will find these
terms satisfactory.
We look forward to your prompt
reply.
We have been exporting printers
for 20 years.

We are importers in the textile

trade and would like to get in
touch with suppliers of this line.
We have quoted our most
favorable prices.
We apologize for the delay and
trust it will not cause you
inconvenience.

As requested, we are enclosed

our catalogue and price list.
Please confirm the order by
email and send us the shipping
information along with your
invoice.

Unfortunately, there is no
manufacturer that we know of
who can meet your needs.

The inspector looked at the

certificate of origin to check
where the goods were produced.

C.C. is usually written in an

email or at the end of a business
letter before the names of the
people who will receive a copy. C.C.

This line has proved so popular

that we regret to inform you that
it is out of stock.
Would you please look into this
matter and send our order
without further delay.
Please refer to them for any
information concerning our
company.
The distribution problem has
finally been solved. However,
another problem has arisen.

Your claim has been passed on

to our insurance company, who
will get in touch with you soon.

We specialize in fashionable and

affordable footwear.
Our prices are relatively low in
comparison with theirs.
May we suggest that you visit
our showrooms in Los Angeles
where you can see a wide range
of units? ?

We are interested in importing

Swiss cheese and would
appreciate receiving your current
catalog and export price list.
The new model is much lighter
than the old one.
The following is a list of our best-
selling products.

Regarding the damaged goods,

we have filed a claim with the
insurance company.
To a Briton, 5/3/09 is 5 march, 5/3/09
2009. 2009
Our prices are considerably
lower than those of our
competitors for goods of similar
quality.

We sent you a fax on October 12

requesting some information 12
about your notebook computers.
We can supply from stock and
will have no trouble meeting your
delivery date.
We enclose our check for 1530.75
$1530.75 in payment of your A531
invoice number A531.

Three cases in the consignment

were missing on arrival.
In addition to the trade discount
stated, we would allow you a
special first-order discount of 3%
3%.
This product is not only of the
highest quality but also very
reasonably priced.
Under the circumstances, we
have no choice but to cancel the
order.
The term ``middle of month" in
the letter of credit shall be
construed as the 11th to the ""
20th. 1120

This offer will be withdrawn if not 2009

accepted before June 15, 2009.

We will grant you a 3% discount

if your order value is over 150003%
$15000 for one shipment.
We have instructed our bankers
to amend the L/C.
Please settle the overdue
payments immediately.

Our delivery will be a week early,

so we'd like to move up the
payment date as well.
We have the pleasure to
introduce ourselves as an import
agent.

Please open the relative L/C as

soon as possible so we can
arrange shipment without delay.

According to UCP 600, the term

`` on or about June 5th" in the UCP600
L/C shall be construed as from ""5
May 31th to June 10th. 31610
We specialize in high quality
bicycles.
A: What do you do? B: I'm a A:? B:
sales assistant.
A: I've got an appointment with
Mr.Smith. B: When is he A:Smith? B:
expecting you?

A:
A: With less than three weeks for
transit, they'd better go by air.B: B:
Right, That way they'll arrive in
time for the trade show.

A: This clock comes with A:

batteries, doesn't it? B: No, I'm ? B:
afraid they're sold separately.
A: How would you like your A: ? B:
coffee? B: Blake, please.

A: Where do you know Jack A: jack? B:

from? B: I used to work with him.

A: Can I speak to Mr. Johnson

please? B: I'm sorry but he's not A: JOHNSON
here right now. Can I take a ?
message? ?

Do you have A325 in stock? A325?

We are pleased to quote as
follows:
Your payment is three months
overdue.

Since May 1 is a holiday, we will

send your shipment on May 2.

Because of your long association

with our company, we will offer
you a 25% discount off the list
price.
We are in urgent need of these
goods.

It would be impossible for us to

make any further reduction.

In spite of the rise in raw material

prices, we maintain our existing
prices.

The invoice will be sent to 179

Maple Street, the address you
provided in your order. :179

We are sending you our samples

under separate cover.

Please advise us by email once

the goods have been shipped.
Our supplier has informed us
that the item is out of stock at
present.
We have to inform you that the
model in question has already
been discontinued
He asked you to reply to his
message at the earliest possible
time.
Which of the following
abbreviations is not related to
companies?

Which one is not a standard

address abbreviation?

Which of the following terms is

not related to payment?