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Loud in the Cloud: Introduction

SAP SuccessFactors Solutions


and the Run Simple Approach Customer References
by Industry Area

Customer References
by Alphabetical Order

2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Break Free from Complexity and Run Simple

Expectations are higher than ever for human resource With core SAP SuccessFactors solutions, your HR organization
organizations. Executive management requires HR to be can:
strategic. Employees demand support and responsiveness. Establish one global system of record across geographies,
Global businesses must have a firm grip on compliance to cost centers, legal entities, and employee types
minimize risk. And utilizing talent most effectively is essential View comprehensive HR and talent data to quickly inform
for competitiveness. The stakes cannot be any higher. decisions and improve business performance
Share innovative ideas through social collaboration and
With so much on the line, businesses today must break free from optimize workforce productivity
the crippling complexity that bogs down everyday efficiency. The Easily connect with on-premise or cloud-based apps to
time is right to embrace a Run Simple approach. integrate and deploy at your own pace
Enjoy financial returns through reduced administrative
That is why todays leaders are implementing strong, flexible overhead and lower total cost of ownership as compared to
foundations for HR and building on those foundations with on-premise solutions
solutions that serve employees, managers, and entire
organizations. The right solution simplifies business operations. How are todays leading organizations driving a Run Simple
And a simpler approach can be the key to freeing up time for approach using SAP SuccessFactors solutions? Read on to
innovation and achieving optimal time to value for core HR find out.
processes.

The SAP SuccessFactors Employee Central solution is a We simplified the environment. We made all
comprehensive, cloud-based, core HR solution that is fully the connections, and now we can make better
integrated and designed from the ground up for business-level business decisions. It just doesnt get much
execution. A 360-degree view of each employee combined better than that.
with advanced analytics make valuable insight available to
stakeholders, match talent to corporate needs, create a culture
of performance, and inform workforce planning. User-friendly Rob Arbogast, Director of Organizational Advancement,
The Timken Company
mobile access empowers employees, propelling engagement
and resulting in measurable, positive outcomes.

2 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Customer References
by Industry Area

Automotive High Tech 44 NTT DATA Inc.


05 AGCO Corporation 22 Barco NV 46 Serco Australia
07 Chery Jaguar Land Rover 23 Corning Inc. 48 Serco Group plc
Automotive Co. Ltd. 24 IBM Corporation Retail
08 Pon 26 Netafim Ltd.
50 AI-Futtaim Group
Chemicals 28 SunPower Corporation
09 ADAMA Agricultural Solutions Ltd. 51 Brooks Brothers Group Inc.
29 Unify GmbH & Co. KG
11 URALCHEM Holding P.L.C. Sports and Entertainment
Industrial Machinery
Consumer Products and Components 53 KOFIC
12 ARYZTA 30 Cargotec Corporation Telecommunications
13 Distell Group Limited 31 The Timken Company 54 Alcatel-Lucent
14 Edgewell Personal Care Company
Insurance 56 Alcatel-Lucent Enterprise (ALE)
16 Edita Food Industries
33 Baloise Holding AG 58 China DataCom Corporation
17 Hovis Limited
Mill Products Limited
Cross-Industry
34 Mohawk Industries Inc. 60 Telekom Slovenije d.d.
18 Al-Futtaim Group
Oil and Gas Travel and Transportation
Healthcare
36 HollyFrontier Corporation
19 Biosensors International Group Ltd. 61 Etihad Airways
38 MOL Group
20 Sonova AG 62 Keolis
21 UCB Inc. Professional Services
64 Luka Koper d.d. (Port of Koper)
40 Britehouse
65 Welcome Break
42 Buongiorno S.P.A.
43 Livestock Improvement Utilities
Corporation 66 Sargent & Lundy LLC

3 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Customer References
by Alphabetical Order

09 ADAMA Agricultural Solutions Ltd. 58 China DataCom Corporation 26 Netafim Ltd.


Limited
05 AGCO Corporation 44 NTT DATA Inc.
23 Corning Inc.
54 Alcatel-Lucent 08 Pon
13 Distell Group Limited
56 Alcatel-Lucent Enterprise (ALE) 66 Sargent & Lundy LLC
14 Edgewell Personal Care
18 AI-Futtaim Group Company 46 Serco Australia
50 AI-Futtaim Group 16 Edita Food Industries
48 Serco Group plc
12 ARYZTA 61 Etihad Airways
20 Sonova AG
36 HollyFrontier Corporation
33 Baloise Holding AG
17 Hovis Limited 28 SunPower Corporation
22 Barco NV
24 IBM Corporation 60 Telekom Slovenije d.d.
19 Biosensors International Group Ltd.
62 Keolis 31 The Timken Company
40 Britehouse 53 KOFIC 21 UCB Inc.
51 Brooks Brothers Group Inc. 43 Livestock Improvement
Corporation 29 Unify GmbH & Co. KG
42 Buongiorno S.P.A.
64 Luka Koper d.d. (Port of Koper) 11 URALCHEM Holding P.L.C.
30 Cargotec Corporation
07 Chery Jaguar Land Rover 34 Mohawk Industries Inc. 65 Welcome Break
Automotive Co. Ltd. 38 MOL Group

4 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

AGCO: Sowing the Seeds for Future Success with


SAP SuccessFactors Talent Management Solutions
Company
AGCO Corporation
Objectives
Attract, train, and develop top talent to serve the company as it expands Better
Develop a strategic, long-term talent recruitment and employee development Training and development
Headquarters plan for employee growth
Duluth, Georgia Consolidate disparate HR systems across the company

Industry Why SAP ~90%


Automotive Comprehensive, integrated HR functionality for learning, recruiting, and Reduction in succession
employee performance planning time
Products and Services Innovative product suite that would support the companys long-term goals
Agricultural equipment, Availability of company-wide data for analysis and decision making
such as tractors,
combines, seeding and Resolution
40,000
People with instant access
tillage equipment, and Implemented SAP SuccessFactors Talent Management solutions to to product training
grain storage and protein- support long-term goals for recruiting, training, employee development, and
related equipment succession planning
Launched AGCO Academy, an online training portal, to accelerate training of
Employees external sales and service technicians
Digitalized and automated manual, spreadsheet-based succession processes
19,000
Benefits
Revenue
Improved ability to secure talent for future growth
US$8 billion More-effective product training for in-house staff and external technicians
Enhanced insight into employee performance
Web Site Decreased administrative workload, enabling HR staff to focus on value-added
www.agcocorp.com tasks

SAP SuccessFactors Talent Management solutions help us stay ahead


of the curve in finding and training the right people, offering a sustainable
HR solution for long-term growth.
Lauri Lipka, Vice President of Global Human Resources, AGCO Corporation

5 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

AGCO: Sowing the Seeds for Future Success with


SAP SuccessFactors Talent Management Solutions

6 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Developing Human Talent to Achieve Big


Goals with SAP SuccessFactors Solutions
Company
Chery Jaguar Land Rover
Objectives
Unify workflows across lines of business Unified
Automotive Co. Ltd. Enable information sharing, streamlined communication, and timely approval Efficient and reliable
processes company-wide information sharing across
Headquarters Manage and develop talent to maximize productivity and competitiveness 2 business units, 4 offices,
Changshu, Jiangsu, China Integrate SAP SuccessFactors solutions with existing SAP software systems and 2,400 employees

Why SAP SuccessFactors solutions


Industry
Automotive Interface that is intuitive and user-friendly, minimizing training time and Simple
encouraging employee adoption Intuitive and user-friendly
Products and Services Best practices that are proven to be effective in the automotive industry HR modules that improve
Manufacturing of Jaguar and Scalability and flexibility of the SAP SuccessFactors Performance & Goals and staff productivity with
SAP SuccessFactors Learning solutions minimal training time
Land Rover branded vehicles
Analytics-based decision support
Outstanding postdeployment service
Employees
2,400 Partnership with SAP that is helping Chery Jaguar Land Rover realize its vision
of becoming a high-end automobile manufacturer
Complete
Ability to set, measure,
Web Site and manage specific
Benefits goals at the individual
www.cheryjaguarlandrover.com Comprehensive goal and performance management to help get the most out and organizational levels
of the companys talent
Partner Ability to model and define individual development plans for all employees
Go Achieve Management Modules that can be easily integrated with additional tools and SAP solutions
Consulting Co. Ltd. in the future
www.gamc-china.com Robust reporting and analytics to optimize decision making

Human talent is our most important asset. SAP SuccessFactors solutions have been key in
allowing us to develop that talent and achieve very ambitious goals. Specifically, we were
able to produce 130,000 vehicles in the past year. It was a tremendous accomplishment and
something we couldnt have achieved without the support of SuccessFactors.
Thomas Liu, Senior HR Manager, Chery Jaguar Land Rover Automotive Co. Ltd.

7 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Pon: Creating Full Visibility of Performance and


Development with SAP SuccessFactors Solutions
Company
Pon
Objectives
Standardize how goals are defined, performance is assessed, and career 100%
paths are mapped across the company Automation of the most
Headquarters Create a common succession planning process for more than 50 companies important HR processes
Almere, The Netherlands Introduce a culture of regular, reciprocal feedback

Industry Why SAP SuccessFactors solutions 100%


Automotive Instant insight into key data with the SAP SuccessFactors Performance & Of staff covered
Goals, SAP SuccessFactors Succession & Development, and SAP
Products and Services SuccessFactors Employee Central solutions
Passenger cars,
commercial vehicles,
Intuitive, user-friendly system
Meaningful metrics on talent and human capital
100%
Of senior managers
tires, axles, earthmoving assessed using SAP
equipment, bicycles, Benefits SuccessFactors solutions
and more Higher efficiency in HR due to 100% automation of core HR processes and
the elimination of paper processes
Employees High adoption by operating units, covering 95% of staff
13,000 Greater frequency of feedback sessions between employees and their
managers
100% of senior managers assessed with SAP SuccessFactors solutions
Web Site
www.pon.com

Before we had SAP SuccessFactors software, there were few structured


conversations between employees and their managers. Today, feedback
sessions are happening regularly and the quality of those discussions
has improved.
Charles Amkreutz, Manager of HR Services, Pon

8 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

ADAMA: Planting the Seeds of a Consistent Corporate


Identity with SAP SuccessFactors Employee Central
Company
ADAMA Agricultural
Objectives
Create a global and up-to-date HR system, underpinned by unified 1 system
Solutions Ltd. processes and infrastructure For HR covering 52 legal
Establish one platform that can handle current and future HR needs as entities
Headquarters the company grows
Support the companys transition to a simpler business model and
Airport City, Israel
consistent corporate identity 95%
Industry Of all employee records
Chemicals Why SAP SuccessFactors solutions already in the system
Accurate, real-time employee data with the SAP SuccessFactors
Employee Central solution
Products and Services
Herbicides, fungicides, Intuitive, user-friendly interface
One global platform with flexibility for localization
10,000
insecticides, seed HR transactions managed
dressing, and other Fast, modular projects with immediate return on investment
noncrop solutions Minimal IT involvement needed

Benefits
Employees
4,800 Catalyst for business transformation across the entire company by
globalizing HR functionality
(prior to China integration)
Support for global workforce planning and management with standardized
organization, jobs, pay, and employee record structures
Web Site
Smooth onboarding of acquired companies in the future
www.adama.com Foundation in place for payroll integration

Partner
AKT Human Capital
With SAP SuccessFactors Employee Central, our local offices have
Solutions the tools to operate more effectively and support ADAMAs growth
http://akt.co.il ambitions. And a cloud solution makes life so much easier.
Avivit Klein, Director HR Systems, ADAMA Agricultural Solutions Ltd.

9 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

ADAMA: Planting the Seeds of a Consistent Corporate


Identity with SAP SuccessFactors Employee Central

10 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

URALCHEM: Driving Cultural Change with


SAP SuccessFactors Solutions
Company
URALCHEM Holding
Objectives
Boost operational efficiency by standardizing HR processes
25%
More employees involved
P.L.C. Create uniform talent management in a dispersed matrix organization
in the review process
Strengthen recruiting and succession planning for key positions
Headquarters
Moscow Why SAP SuccessFactors solutions
Performance management with the SAP SuccessFactors Performance &
60%
Goals solution Of job vacancies filled
Industry
Wide range of solutions including the SAP SuccessFactors Succession & on time or earlier
Chemicals
Development, SAP SuccessFactors Recruiting Management, SAP
Products and Services
Nitrogen and phosphate
SuccessFactors Compensation, and SAP SuccessFactors Learning
solutions Increased
Manager satisfaction with
fertilizer
Resolution performance management
Employees Standardized, centralized, and automated HR processes
Simplified user adoption with an easy-to-use interface
10,500 100%
Benefits Transparency of key
Revenue positions
US$2.5 billion (2014) Greater involvement of line managers in staffing and performance
management
Tighter alignment of performance objectives and compensation to business
Web Site
needs 100%
www.uralchem.com Automation of performance
Better quality of candidates filling jobs more quickly
target setting
Partner
ABC Consulting
www.abcconsulting.ru SAP SuccessFactors solutions simplified our performance 12%
management process by creating complete clarity on who provides Increase in engagement
with yearly surveys
input, who makes decisions, and how the final ratings are determined.
Svetlana Chekalova, HR Director, URALCHEM Holding P.L.C.

11 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

ARYZTA: Quickly Building a Global Foundation


with SAP SuccessFactors Solutions

With close to 20,000 employees and operations in 25 countries, global baked goods
leader ARZYTA AG is using SAP SuccessFactors solutions to establish a
consistent global workflow for HR and talent management. The result is that newly
integrated companies can be integrated in a matter of weeks. And the user-friendly
interface simplifies HR processes enterprise-wide.

12 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Distell: Bringing The Employee Value Proposition to Life


with SAP SuccessFactors Solutions
Company Objectives
Distell Group Limited Streamline recruiting and talent management processes 100%
Become an employer of choice in South Africa and beyond Automated performance
Headquarters Make performance management simple, transparent, and auditable management
Stellenbosch, South Africa
Why SAP SuccessFactors solutions
Industry
Consumer products
Rich integration between all talent management modules, producing one view of the
employee
Enhanced
Ease of use and comprehensive functionalities that no other competitor could offer Reputation in the job
market
Products and Services
Alcoholic beverages Resolution

Employees
Establish a hybrid model by connecting the SAP SuccessFactors Talent
Management Suite bundle to the on-premise SAP ERP Human Capital Management Better
Approximately 5,300 solution Career paths for ambitious
Improve career opportunities and leadership capabilities using the talents
SAP SuccessFactors Performance & Goals solution
Web Site
Build a modern recruitment portal and paperless onboarding process with
www.distell.co.za SAP SuccessFactors solutions

Benefits
Higher compliance with performance management practices and policies
Wider range of career opportunities to appeal to a multigenerational workforce
Internal mobility for young talent
Insight into how great talent management translates into great business performance

SAP SuccessFactors solutions allow us to recruit so much more effectively


and to track performance across the company. Were in a great position to
attract and retain talented professionals.
Neil Greybe, Programme Manager for HR Transformation, Distell Group Limited

13 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Edgewell: Arming the Organization with Simplified


HCM Solutions Using SAP SuccessFactors Solutions
Company
Edgewell Personal Care
Objectives
Establish one global HR system to drive reliable workforce planning and reporting Intuitive
Company (formerly Integrate a global payroll solution for seamless access to information Solutions embraced by the
Energizer Holdings Inc.) Strengthen employee engagement and collaboration by providing best-in-class tools workforce

Headquarters Why SAP SuccessFactors solutions


St. Louis, Missouri Full integration with an ADP payroll solution
Cloud-based solution supporting the organization across geographies
Accelerated
Deployment across all regions
Industry Option to select and swiftly deploy additional modules
Consumer products Proven track record with the SAP Digital Business Services organization to
personal care successfully deploy solutions on time and within budget
Flexible
Products and Services Resolution Module rollout
Shaving and sun Quickly deployed a core HR system; the SAP SuccessFactors Employee Central,
protection products, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Onboarding
skin care, feminine care, solutions; and the SAP Jam social software platform
infant care, pet care Reduced back-office costs by eliminating expensive legacy applications
Reduced the work required to maintain legacy applications
Employees Lowered labor costs by simplifying business processes
6,000 Enabled a deeper understanding of talent that informs reliable workforce planning
and reporting
Web Site
Future plans
www.edgewell.com
Roll out Concur solutions for expense management and reporting
Partner
SAP Digital Business
Services organization What drives Edgewell is topline growth and increased sales, but were also looking to
simplify our business processes and operate more efficiently. We realized quickly that
we needed to go with SAP SuccessFactors solutions, and were very happy we did.
Jermaine Holt, Director of Global Business Services, Edgewell Personal Care Company

14 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Edgewell: Arming the Organization with Simplified HCM


Solutions Using SAP SuccessFactors Solutions

15 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Edita: Offering More Exciting Career Paths with


SAP SuccessFactors Solutions
Company Objectives
Edita Food Industries Improve alignment between employee goals and company strategy <45%
Provide managers with complete visibility of goals and performance of staff so Increase in employee
Headquarters they can better manage their development and drive innovation engagement
Cairo, Egypt Establish Edita as a preferred employer in Egypt
Increase the number of qualified applicants
Industry
Consumer products Why SAP SuccessFactors solutions
40%
Faster performance in
Easy to integrate with existing on-premise human capital management software the management cycle
Products and Services Flexibility and mobility of cloud solutions
Croissants, cakes, Hassle-free software and operation, with no need to manage own IT infrastructure
bread snacks, candy New software releases that incorporate best practices from many companies and
industries
100%
Streamlined talent-
Employees
Resolution management processes
6,000
Hybrid solution combining the on-premise SAP ERP application with
Revenue
US$250 million
SAP SuccessFactors solutions
Single view of all talent-management steps in one software solution
Fairer
Compensation
Benefits
Web Site
Reliable performance data
www.edita.com.eg
Ability of employees to access their data from any device and actively plan their career
Higher employee engagement and satisfaction
Partner
Faster and more efficient performance management cycle
SAP Consulting
Better recruitment processes and fairer compensation, contributing to retention of top
talent

When you buy SAP SuccessFactors solutions, youre not just getting software; youre
getting all of the experience of SAP in deploying the software in many companies and
industries as well as support for all the best practices.
Ihab Selim, CIO, Edita Food Industries

16 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Hovis: Building Pride in the Companys Brand and


Products with SAP SuccessFactors Solutions
Company Objectives
Hovis Limited Enable agile, centralized HR services
Standardize and simplify HR processes
40%
Lower external
Headquarters Optimize recruiting workflows, including the posting and apply process headhunting costs
High Wycombe, United Provide mobile access to HR for all colleagues
Kingdom Create a value-add HR function

Industry Why SAP SuccessFactors solutions


100%
Digitalized HR data
Consumer products Smooth integration with existing software from SAP
baking and flour milling SAPs commitment to the cloud

Products and Services Resolution


1,200
Bread, flour, and bakery Built an agile HR software system with the SAP SuccessFactors Employee Members in the talent
products Central solution community after two
months
Sped handling of employee queries with the SAP SuccessFactors Employee
Employees Central Service Center solution
3,600 Moved to a cloud-based hiring model with the SAP SuccessFactors Recruiting
solution
Web Site
Benefits
www.hovis.co.uk
More-effective recruiting and hiring
Greater employee satisfaction due to anytime, anywhere self-management of HR
matters and access to company information
Fast delivery of accurate, consistent services to colleagues and managers

At Hovis we focus on the quality of our products and the service we provide
to our consumers and customers. SAP SuccessFactors solutions enable us to
interact and engage with our colleagues in a way that supports the delivery of
ongoing business performance.
Pete Hill, HR Director, Hovis Limited

17 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Al-Futtaim: Providing Anytime, Anywhere


Learning with SAP SuccessFactors Learning
Company
Al-Futtaim Group
Objectives
Increase transparency groupwide through greater insight into business needs 74%
Of the online workforce is
and workforce skills
Headquarters Provide anytime, anywhere training so employees can learn about new products using the learning system
Dubai, United Arab and regulations without leaving the workplace to attend classes
Build programs that attract and retain qualified individuals and support business
Emirates
growth 51%
Industry Of online users have taken
Cross-industry Why SAP SuccessFactors solutions advantage of blended
Integration of the SAP SuccessFactors Learning solution with other learning items
Products and Services SAP SuccessFactors solutions
Automotive, retail, Security and reliability of data warehousing software from SAP
real estate, and Faster deployment of new global learning initiatives with premium support US$433,242
financial services In savings to date by
Benefits
delivering learning online
Employees Ability to quickly update and roll out new learning solutions to adapt to changing
business demands
42,000
Streamlining of administrative processes from the front to back end for a higher
ROI for learning
Web Site
Consistent and common HR experiences across all business areas
www.al-futtaim.ae

SAP SuccessFactors Learning enables us to make learning solutions more


widely available and to introduce new ways of learning for all aspects of the
employee lifecycle.
Dipesh Mistry, Group Learning Technologies Manager, Al-Futtaim Group

18 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Biosensors International: Making Breakthroughs


with SAP SuccessFactors Solutions
Company Objectives
Biosensors International
Group Ltd.
Drive organizational transformation and performance
Build an effective and consistent corporate culture globally
8 weeks
To deploy the first SAP
Empower HR and managers to grow a multinational company aligned with corporate SuccessFactors solution
Headquarters objectives and improve execution across regions
Singapore

Industry
Why SAP SuccessFactors solutions
Cloud-based solution with rapid deployment and global accessibility
Clear
Healthcare Link between performance
Long-term partnership and engagement to develop future goals
Platform that offers a comprehensive collection of features and revenue
Products and Services
Drug-eluting stents,
cardiac imaging
technology, critical
Resolution
Deployed the SAP SuccessFactors Performance & Goals and SAP SuccessFactors Measurable
Compensation solutions globally Targets that allow for
care products
Cascaded goals across the organization, aligning individual objectives with corporate objective management
Employees priorities
>1,200 Subsequently deployed the SAP SuccessFactors Employee Central and
SAP SuccessFactors Learning solutions
Revenue Supported through implementation by Rolling Arrays
~US$300 million
Benefits
Web Site Better-aligned organization focused around strategic goals
www.biosensors.com Clearer communications with effective and transparent processes
More-consistent culture with a common approach to doing things
Partner
Rolling Arrays Consulting
Pte. Ltd. With SAP SuccessFactors solutions in place, our managers are now asking
www.rollingarrays.com more sophisticated questions. They want to know how they can use these tools
further, and they are requesting additional features. This is great to see, because
it means our stakeholders understand the value and they want more.
David Chin, Chief Human Resources Officer, Biosensors International Group Ltd.

19 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Sonova: Managing the Global Workforce


with SAP SuccessFactors Solutions
Company
Sonova AG
Objectives
Create global HR processes for managing core workforce data, performance 90
succession planning, and learning Legal entities managed
Headquarters Establish a single system for all HR information in one global HR system
Stfa, Switzerland Comply with companys legal and voluntary reporting requirements more swiftly

Industry Why SAP SuccessFactors solutions 52%


Healthcare Only solutions that supports global HR processes within one system Internal leadership
Modern design and intuitive look and feel recruitment rate
Products and Services All key information needed by employees and managers visible at a glance (20142015)
Hearing aids, cochlear
implants, wireless Resolution
communications solutions Seven SAP SuccessFactors solutions in 10 languages, connected to the
financial reporting system
7,000
Courses available on the
Employees Detailed workforce analytics, easy to generate and consume, for all 35 countries SAP SuccessFactors
10,000 where Sonova operates Learning solution
High usage among employees due to user-friendliness
Web Site
Benefits
www.sonova.com
Flexibility to analyze the workforce from every angle, from identifying the most
effective recruiting channels to workforce composition and dynamics, enabling
rapid fulfillment of company key performance indicators
Identification of emerging talent and potential internal successors for key positions
Better training compliance, with the ability to verify the completion of required
courses for ISO certification of the quality-management system

SAP SuccessFactors solutions are so versatile. We can do all kinds of


analysis on our workforce, covering all our companies depending on the
issues that are important to us.
Oliver Appelshuser, HR Systems Manager, Corporate HRM, Sonova AG

20 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

UCB: Creating Value for Employees with


SAP SuccessFactors Solutions

Hear Fabrice Enderlin of UCB Inc. explain how SAP SuccessFactors solutions
helped this pharmaceutical company fulfill its digital transformation in areas such
as employee collaboration in response to new patient expectations.

21 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Barco: Offering Picture-Perfect Training


with SAP SuccessFactors Learning
Company
Barco NV
Objectives
Meet a sharp rise in demand for external training
22 countries
Across the group running
Introduce a new sales model, in which extended enterprise training plays the hybrid solution
Headquarters a more important role
Kortrijk, Belgium Implement a single state-of-the-art learning solution for staff and clients

Why SAP SuccessFactors solutions


100 courses
Industry Offered, including online
High tech Among the top three global market leaders for almost all talent management pillars and instructor-led options
Strong integration between different SAP SuccessFactors solutions
Products and Services Hybrid solutions that are rich in standard functionality, requiring minimal
Visualization equipment configuration 20 months
and solutions Ability to link sales and marketing processes with learning processes To implement the full hybrid
using the SAP SuccessFactors Learning solution solution
Employees
3,980 Benefits
User-friendly presentation of training offerings on the corporate Web site for easier
Web Site enrollment
Increase in the number of training and certification programs sold to customers
www.barco.com
Single sign-on for the corporate Web site and SAP SuccessFactors Learning
Hybrid model that combines a cloud deployment with the SAP ERP Human Capital
Management (SAP ERP HCM) solution and is easier to implement than an
exclusively on-site solution

When we decided to modernize our HCM applications, going hybrid was not
our original plan. But combining our on-premise SAP ERP HCM backbone
with the cloud-based SAP SuccessFactors Learning solution has created a
state-of-the art learning environment for all our target groups.

Stijn Hoegaerts, IT Manager, Business Solution Delivery Team Lead, Barco NV

22 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Corning: Building a Competitive, Connected, and Empowered


Workforce with SAP SuccessFactors Solutions

Hear how Christy Pambianchi, SVP of human resources at Corning Inc., is using SAP SuccessFactors
solutions globally to help ensure a competitive, connected, and empowered workforce.

23 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

IBM: Transforming Performance Management Boosts


Employee Engagement and Accelerates Talent Development
Company Objectives
IBM Corporation Increase interaction with a continuous approach to managing employee performance 90%
Give individuals more control over setting and modifying goals Of IBMs global workforce
Headquarters Create a culture of continuous feedback actively uses the new solution
Armonk, New York
Why SAP SuccessFactors solution
Industry Industry-leading solution for performance management Better
High tech computer Easy to adapt as the design was refined Workforce alignment to
services Rapid deployment IBM's strategic goals

Resolution
Products and Services
Cloud computing, cognitive Engaged employees organization-wide to help design a new performance Engaged
computing, consulting management experience Employees as a result
services, and computer Worked with IBM Global Business Services to design and deploy the of ongoing dialogue and
software and systems SAP SuccessFactors Performance & Goals solution to a global workforce meaningful feedback
of more than 377,000 people in 170 countries
Employees Stimulated ongoing interaction and feedback between managers and employees
>377,000
Benefits
Drives ongoing alignment through more frequent interaction, so that people are
Revenue working on the things that matter
US$81.8 billion Helps employees stay on track as priorities change and strategic goals evolve
Gives employees the feedback and coaching they need to continually improve and
Web Site succeed
www.ibm.com

Partner With SAP SuccessFactors Performance & Goals, theres much more frequent
IBM Global Business and productive interaction between managers and employees, which helps to
Services ensure that were all moving in the right direction.
Michelle Rzepnicki, Director of Performance Management, IBM Corporation

24 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

IBM: Transforming Performance Management Boosts


Employee Engagement and Accelerates Talent Development

25 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Netafim: Increasing the Transparency of All HR


Activities with SAP SuccessFactors Solutions
Company
Netafim Ltd.
Objectives
Introduce one global system to manage the workforce and human capital data for
90%
29 legal entities worldwide Participation rate for
Select a solution that can accommodate users of both SAP and non-SAP software performance management
Headquarters
Tel Aviv, Israel Enable localization without local IT development

Industry Why SAP SuccessFactors solutions


100%
Solutions that can be integrated with the existing on-premise SAP ERP application Of employee data in one
High tech
User-friendly and intuitive software, to ease adoption system in four months
Products and Services
Drip and microirrigation
solutions
Resolution
Introduced the cloud-based SAP SuccessFactors Employee Central solution
90%
Implemented in 31 countries with support from AKT and the SAP Digital Business Decrease in calls during
Services organization the performance process
Employees
4,000 (global) Added the SAP SuccessFactors Performance & Goals and SAP SuccessFactors

Web Site
Compensation solutions
95.5%
Benefits Completion rate for the
www.netafim.com performance management
Standardized HR terminology, org charts, job classifications, and HR processes
that foster a common corporate culture cycle
Partners
Less manual editing, with changes in SAP SuccessFactors Employee Central
SAP Digital Business automatically updated in all other applications
Services organization;
AKT Human Capital
Ability to quickly cascade company-wide goals and CEO messages to staff <2 months
To complete the entire
Solutions performance cycle
http://akt.co.il
SAP SuccessFactors Employee Central standardized our HR terminology
and created One Netafim. We speak the same language, use the same 29
org charts, and classify jobs in the same way. Legal entities managed
on one global system
Eran Benyamini, Head of Business Applications, Netafim Ltd.

26 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Netafim: Increasing the Transparency of All HR


Activities with SAP SuccessFactors Solutions

27 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

SunPower: Empowering Employees to Make Decisions in


the Moment with Self-Service, Mobile-Enabled Solutions

By empowering employees to make decisions in the moment using self-service, mobile-enabled


SAP SuccessFactors solutions and the SAP Jam social software platform, the people at
SunPower Corporation are able to focus on how the company can continue to change the world.

28 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Unify: Newly Rebranded Company Brings 25 Countries


Closer Together with SAP SuccessFactors Solutions
Company
Unify GmbH & Co. KG
Objectives
Establish a way to track employee data in 100 countries One
Ensure that every country has an HR information system Template for a worldwide
Headquarters Create a single, consistent system for optimizing employee performance rollout
Munich, Germany company-wide

Industry Why SAP SuccessFactors solutions Quick


High tech Software that is at the forefront of talent management technology Deployment to 10,000
Ability to use a single global template for a worldwide rollout of the employees in 25 countries
Products and Services SAP SuccessFactors Employee Central solution
Communication solutions Flexibility to integrate with local payroll systems as needed

Benefits
Detailed
Employees Workforce data at
10,000 Put detailed workforce data at managers fingertips managers fingertips
Controlled access and helped ensure security through role-based
Web Site permissions
Deployed quickly to 10,000 employees in 25 countries
www.unify.com
Achieved faster time to benefit than was previously possible with on-premise
solutions
Partner
Pentos AG
www.pentos.com

Once people saw the look and feel of SAP SuccessFactors Employee
Central, they embraced our new way of doing business. From our HR team
to our individual employees, everyone is really happy with the interface.
Dorothee Branz, Project Lead, Unify GmbH & Co. KG

29 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Cargotec: Lifting Operational Efficiency and


Transparency with SAP SuccessFactors Solutions
Company
Cargotec Corporation
Objectives
Create one global HR platform from 140 local HR systems 50%
Increase cost efficiency and drive synergies between businesses Less time spent on
Headquarters Obtain an integrated view of the global workforce and organization performance management
Helsinki, Finland
Why SAP SuccessFactors solutions
Industry Market-leading, cloud-based, people-management solutions 50,000
Industrial machinery Attractive, user-friendly interface Logins per month on the
and components Powerful reporting functions new HR information system

Products and Services Resolution


Solutions and equipment Big-bang implementation of the SAP SuccessFactors Employee Central,
SAP SuccessFactors Performance & Goals, and SAP SuccessFactors
10%
for marine cargo, offshore Increase in HR efficiency
loads, containers, on-road Compensation solutions
transport, and more One global template of core HR data for 51 countries, with little localization

Employees Benefits
10,500 Simplified HR processes, with greater control over the performance
management process
Web Site Ability to analyze and report on a wide range of HR indicators
Higher transparency and visibility of workforce data, leading to immediate ROI
www.cargotec.com
Time savings that increase the productivity of HR, line managers, and
individual contributors
Less room for human error due to digitalizing core HR, performance, and
compensation data

SAP SuccessFactors solutions gave us a truly fact-based people-management


platform that lets us drive Cargotec performance to a completely new level.
Heini Kmi, Director of Human Resources Road Maps, Processes, and Tools, Cargotec Corporation

30 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

The Timken Company: Simplifying and Improving


Business Decisions with SAP SuccessFactors Solutions
Company
The Timken Company
Objectives
Deliver valuable knowledge, products, and services to customers 3 weeks
Deploy employees with specialized skills more effectively around the globe to Saved by generating
Headquarters support a highly complex business headcount reports in
North Canton, Ohio Simplify the task of gathering and analyzing data on the workforce seconds
Develop and train 16,600 associates worldwide
Industry
Industrial machinery Resolution 23,500
and components Implemented the SAP SuccessFactors Employee Central, SAP U.S. employees and
SuccessFactors Employee Central Payroll, SAP SuccessFactors Performance retirees paid through
Products and Services & Goals, SAP SuccessFactors Succession & Development, SAP a single system
SuccessFactors Learning, SAP SuccessFactors Compensation, SAP
Bearings, transmissions,
SuccessFactors Workforce Analytics, and SAP SuccessFactors Recruiting
gear boxes, chains,
powertrain rebuild and
solutions one by one as it made sense within the business cycle
Began by implementing SAP SuccessFactors Performance & Goals and
3 touches
repair services finished by going live on SAP SuccessFactors Employee Central Payroll just Eliminated from every
in time for the new years first payroll run HR transaction
Employees Deployed business intelligence functionality to provide decision makers with
16,600 better views of the global workforce
Deployed the SAP Jam social software platform
Revenue
US$3 billion Benefits
Generated accurate headcount reports in seconds
Web Site Gained new insights on how to deploy talent around the globe
www.timken.com Simplified the IT environment by deploying in the cloud
Enabled managers to look up employee information on mobile devices
Partner Paid 23,500 United States employees and retirees and drove global payroll
Accenture through a single, multilingual solution
www.accenture.com
We simplified the environment. We made all the connections, and now we
can make better business decisions. It just doesnt get much better than that.
Rob Arbogast, Director of Organizational Advancement, The Timken Company

31 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

The Timken Company: Simplifying and Improving


Business Decisions with SAP SuccessFactors Solutions

32 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Baloise: Forming a Unique Employee Culture


with SAP SuccessFactors Solutions
Company Objectives
Baloise Holding AG Implement a new, employee-focused corporate strategy 90%
Fill more key roles with internal candidates Vacancies for key roles
Headquarters Offer better career opportunities to employees filled by internal candidates
Basel, Switzerland Introduce a performance-oriented compensation system
Establish a culture of dialogue between employees and their managers
Industry 80%
Insurance Why SAP SuccessFactors solutions Less time correcting errors
Integrated solution suite covering all aspects of talent management for compensation processes
Products and Services Solutions that support new and innovative strategic business processes
User-friendly and extensive functionality including goal cascading
Financial services,
individual retirement Simple, cost-efficient connection to existing HR information system
Company-wide
products Talent pools
Resolution
Employees Implemented end-to-end integrated talent management processes based on
7,400 SAP SuccessFactors solutions Transparent
Established a strategic, company-wide succession planning process Distribution of bonuses
Revenue Structured and automated the compensation and bonus process based on detailed analyses
CHF 8.92 billion Aligned employee goals with the company strategy

Benefits
Web Site
www.baloise.com Fast, cross-business-unit identification of high potentials
Fair, performance-based compensation that motivates top talent and fosters employee
loyalty
Transparency into agreed-upon targets and actual performance

With SAP SuccessFactors solutions, we have introduced a unique dialogue


and performance culture that motivates employees and puts us ahead of our
competitors.
Jonas Jatsch, Compensation and Benefits Manager, Baloise Holding AG

33 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Mohawk Industries: Making Smarter Decisions About


Employee Lifecycles with SAP SuccessFactors Solutions
Objectives
Company
Mohawk Industries Inc. Enhance employee productivity by providing a positive, caring working environment $1.2 million
Track employee lifecycle accurately from recruitment to retirement Saved each year in
Headquarters Gain a unified overview of HR operations across hundreds of offices and operational costs
Calhoun, Georgia manufacturing locations worldwide

Industry Why SAP SuccessFactors solutions Unified


Mill products Provided an integrated global HR solution Lifecycle overview of
Offered value for money 34,100 employees at all
sites across 140 countries
Products and Services
Carpets; rugs; tile, stone Resolution
and hardwood flooring;
laminate flooring
Replaced disparate HR systems with a single solution
Engaged Exaserv to deploy the complete suite of SAP SuccessFactors solutions
Simplified
Onboarding of new
that support HR management acquisitions
Employees Introduced a global standard approach to HR management, which can be tailored
34,100 to suit local requirements

Benefits
Revenue
Gained an integrated, up-to-date overview of the entire workforce
US$8.6 billion
Fine-tuned HR decision making
Boosted employee productivity
Web Site
Unlocked major cost savings by standardizing on a global solution
www.mohawkind.com Simplified and accelerated onboarding of new acquisitions

Partner
Exaserv We wanted an easy-to-use, efficient, end-to-end, integrated HR management
www.exaserv.com
solution that we could run in the cloud. The SAP SuccessFactors suite was the
only one that ticked all of these boxes.
Jana Kanyadan, CIO, Mohawk Industries Inc.

34 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Mohawk Industries: Making Smarter Decisions About


Employee Lifecycles with SAP SuccessFactors Solutions

35 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

HollyFrontier: Optimizing the Workforce


with SAP SuccessFactors Solutions
Company Objectives
HollyFrontier Corporation Improve insight and decision making in personnel management
3 months
Reduce HR administration to allow more time for strategic work To deploy SAP
Headquarters Plan for turnover impact due to an aging workforce SuccessFactors
Dallas, Texas solutions in the cloud
Why SAP SuccessFactors solutions
Industry Long-term relationship with SAP and successful deployment of SAP for Flexible
Oil and gas Oil & Gas solutions and the SAP BusinessObjects Planning and Consolidation Solutions that can quickly
application adapt to future IT plans
Products and Services Cloud solutions for fast time to value
Pipeline operations; Flexibility to integrate with planned IT systems
petroleum refiner; Global
producer of gasoline, Resolution HR services available
diesel, jet fuel, and Deployed SAP SuccessFactors solutions, the companys first cloud-based anytime, anywhere
lubricants enterprise solutions, in just three months
Consolidated disparate HR tools and processes Real-time
Employees Information access that
2,500 Future plans empowers managers
Implement the SAP SuccessFactors Succession & Development solution
Revenue Streamline regulatory compliance and contract labor management with the
US$19.68 billion (2014) SAP Fieldglass Worker Profile Management application Simple
Improve tracking, analysis, and reporting of corporate spend with the Ariba Employee reallocation to
Web Site Network and solutions from Concur Technologies meet changing business
www.hollyfrontier.com needs

With SAP SuccessFactors solutions, we can easily connect, report, and Greater
measure our talent and align resources with our business priorities. Employee engagement in
Phillip Vick, Director of Business Applications, HollyFrontier Corporation career planning

36 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

HollyFrontier: Optimizing the Workforce


with SAP SuccessFactors Solutions

37 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

MOL Group: Reaching 45% Time Savings in Performance


Management with SAP SuccessFactors Solutions
Company
MOL Group
Objectives
Standardize talent management processes
6 months
To implement in
Introduce one global HR solution for the entire group
42 companies
Headquarters Attract more international talent by becoming an employer of choice
Budapest, Hungary

Industry
Why SAP SuccessFactors solutions
Fast deployment and high scalability of solution
45%
Time savings for
Oil and gas Better flexibility to combine new cloud software with the on-premise SAP ERP managers
Human Capital Management (SAP ERP HCM) solution
Products and Services High data security
Exploration and
Resolution
1,800 hours
production, downstream, Saved for managers
natural gas transmission, Selected the SAP SuccessFactors Performance & Goals, SAP SuccessFactors
petrol stations Succession & Development, and SAP SuccessFactors Compensation solutions,

Employees
initially targeting a group of 2,000 managers
Integrated SAP SuccessFactors solutions with SAP ERP HCM, which maintains
Objective
core employee data Talent data
26,000
Benefits
Web Site
Improved visibility of performance, career planning, development, and High
www.molgroup.info compensation data End-user satisfaction
Ease of tracking the outcome of decisions made during the annual talent cycle
Stronger pay-for-performance culture

In our industry, you need flexible solutions to support the business. Thanks to SAP
SuccessFactors solutions, we are more open to change our processes and challenge
existing ways of working.
Zdravka Demeter Bubalo, Human Resources Vice President, MOL Group

38 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

MOL Group: Reaching 45% Time Savings in Performance


Management with SAP SuccessFactors Solutions

39 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Britehouse: Laying Solid Bedrock for Talent Management


with SAP SuccessFactors Performance & Goals
Company
Britehouse
Objectives
Simplify HR policies and procedures
100%
Reduce organizational complexity and build one corporate culture Automated performance
Headquarters management
Create a strong foundation for managing talent and planning succession
Bryanston, South Africa Turn HR from a backseat administrative function into a leading strategic partner

Industry Why SAP SuccessFactors solutions 30%


Professional services Highly social, interactive solution that empowers employees and managers to Less time required to
adjust their goals throughout the year and drive their careers complete performance cycle
Products and Services Agile, scalable software platform that can handle future HR change
Digital technologies
cloud applications and Resolution 80%
services Implemented software to support one fully automated performance management Of goals captured in
process for the entire company based on the SAP SuccessFactors Performance solution
Employees & Goals solution
1,000

Web Site
Benefits
Highly focused performance discussions based on robust data
Fairer
Performance and reward
www.britehouse.co.za Simplified regulatory reporting and compliance thanks to transparent data decisions
More time for value-adding tasks due to less time required for routine
performance management tasks
Creation of institutional memory of performance, eliminating the need to rely on
short-term memory
Important qualitative feedback on employee performance and potential, thanks
to a 360-degree view of employees

Everyone can attract superstarters to their company. But to keep them and manage
their development, you need robust HR software. SAP SuccessFactors Performance
& Goals gives us an additional layer of information to identify our best people.
Themba Chakela, General Manager, Group Organizational Effectiveness, Britehouse

40 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Britehouse: Laying Solid Bedrock for Talent Management


with SAP SuccessFactors Performance & Goals

41 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Buongiorno: Building a Fully Mobile Office


with SAP SuccessFactors Solutions
Company
Buongiorno S.P.A.
Objectives
Modernize and simplify talent processes and move them to one place in the cloud 6 months
Introduce an HR system that is less expensive and easier to maintain, minimizing To go live in 26 countries
Headquarters the need for internal IT resources dedicated solely to SAP software
Milan, Italy Provide staff members with easy access to real-time information that is relevant to
their role 360
Industry Information on employees
Professional services Why SAP SuccessFactors solutions
Single, global view of workforce data with 360-degree information on employees
Products and Services
Mobile payments, mobile
Simple, user-friendly reporting tools 40%
Resolution Faster execution of the
apps and games, performance appraisal
acceleration for tech Fully automated performance management and employee data management with the process
startups SAP SuccessFactors Compensation, SAP SuccessFactors Performance & Goals,
and SAP SuccessFactors Employee Central solutions
Employees
Benefits
Better
Use of HR budget
600
100% of employee data automatically directed through one system
Web Site Automated, real-time calculations of merit increases and bonuses
HR forms that are customizable to specific goal or employee groups
www.buongiorno.com
Less manual work and cross-checking
Partner
Altevie Technologies
www.altevie.com
Moving to SAP SuccessFactors solutions has enhanced the user experience across
the population in 26 countries. With these solutions, we have a single, global view of
our staff. HR processes are now managed with a best-in-class solution."
Gilbert Ceppo, IT Manager, Buongiorno S.P.A.

42 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

LIC: Gaining Visibility into Core HR Processes


with SAP SuccessFactors Solutions
Company
Livestock Improvement
Top objectives
Eliminate redundant manual data entry and duplication of HR data 1 employee
Corporation (LIC) Standardize HR processes on one system of record Headcount saved by moving
Expedite reporting on the workforce HR processes online
Headquarters
Hamilton, New Zealand Resolution

Industry
Purchased a suite of core HR SAP SuccessFactors solutions, including the
SAP SuccessFactors Performance & Goals, SAP SuccessFactors Succession &
1,800 hours
Professional services Development, and SAP SuccessFactors Compensation solutions and employee Time saved each year
agriculture profile solutions
Worked remotely with SAP SuccessFactors solution and business experts to go
Products and Services
Information, herd testing,
live quickly and easily 67 hours
Gained greater visibility into performance, compensation, and succession Delay eliminated for managers
artificial breeding, DNA processes annually by streamlining the
analysis, advisory, and remuneration process
research Key benefits
Improvement in efficiency by eliminating 67 hours of delay per year for managers
Employees
750 permanent
in calibration activities
Cost and time savings by eliminating several days of pay calibration meetings per $1,500
1,500 seasonal year Savings on consulting fees
Empowerment of HR with access to critical data about employees and the HR in the compensation matrix
Revenue talent process process
NZ$211 million Effective dashboards and reports for communicating with general managers,
(US$165.95 million) reducing the need for meetings
Web Site
www.lic.co.nz One of our senior managers said our remuneration review process is 1,000
times better in our new system. Ive been hearing lots of these kinds of
comments about SAP SuccessFactors solutions.
Carmen Jacobsen, Learning and Development Manager, Livestock Improvement Corporation

43 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Strengthening Corporate Culture and Employee


Engagement with SAP SuccessFactors Solutions
Company
NTT DATA Inc.
Objectives
Establish a consistent, performance-based culture 3-5 months
Engage employees through clearly defined, cascaded objectives to drive optimal Average deployment time for
North American performance each platform
Headquarters Establish a standard operating model to view and assess the talent pool
Plano, Texas
Resolution 20,000
Industry Rolled out SAP SuccessFactors solutions in North America, using the SAP Users worldwide
Professional services SuccessFactors Employee Central solution as the core system of record
system integrations Engaged employees in goal setting and self-assessments to increase alignment

Products and Services


of expectations and performance
Tied compensation to performance based on quantifiable goals
Higher
Self-assessment participation
IT software development,
managed information Benefits
and communication Actionable analytics, delivering meaningful information that helps shape
technologies, data employees careers to align with market demands
networks, and telecom- Wide adoption of SAP SuccessFactors solutions through a single, simple,
user-friendly HR platform
munications services
Increased ability for HR to partner with business stakeholders
Employees
75,000

Revenue Markets are changing and we need to respond. Our clients demands are
US$112 billion evolving. With our SAP SuccessFactors software platform, which we call
Navigator, we are helping employees shape their careers in alignment with
Web Site
what the market is dictating.
www.nttdata.com/americas
Megan Masoner, Senior Vice President, NTT DATA Inc.

44 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Strengthening Corporate Culture and Employee


Engagement with SAP SuccessFactors Solutions

45 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Serco: Staffing a New Hospital from the Ground Up with


SAP SuccessFactors Recruiting Management
Company
Serco Australia, part of
Objectives
Staff a new, large hospital from the ground up 1,000 hires
Serco Group plc Measure and optimize key metrics, including time to hire and recruiter For nonclinical positions
performance to be recruited using SAP
Regional Headquarters Build and maintain a pipeline of qualified applicants SuccessFactors solutions
Sydney, Australia
Resolution
Industry Use of SAP SuccessFactors Recruiting Management and SAP 90 days
Professional services SuccessFactors Recruiting Marketing solutions From implementation to fill
Single source of truth for the recruitment process that eliminates duplication of candidate pipeline for 25
Products and Services effort nonclinical hospital services
Personnel and workforce Flexible implementation aligned with the hiring process
planning
Benefits
One-time entry of candidate information, saving time and increasing productivity
5 months
Employees To deploy the cloud-based
120,000 (globally) Configurable solution that can evolve with hospital business processes recruiting solution from start
Robust reporting to optimize management of hospital operations to finish
Simplicity and intuitiveness that minimize training time for recruiters
Web Sites
Marketing that engages candidates and lets them apply through mobile devices,
Serco at Fiona Stanley
social networks, and laptops
Hospital
www.fshcareers.com.au
Serco
www.serco-ap.com.au
Our new system simplifies the way we work. Weve got all our information at
our fingertips, so we can spend less time in front of our computers and more
time recruiting. SAP SuccessFactors solutions align extremely well with our
business needs and recruiting processes.
Sarah Hawkins, Project Director FSH Resourcing, Serco Australia

46 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Serco: Staffing a New Hospital from the Ground Up with


SAP SuccessFactors Recruiting Management

47 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Serco: Building a High-Impact Learning


Organization with SAP SuccessFactors Learning
Company Objectives
Serco Group plc Track and record employee capabilities and compliance with contract
requirements across divisions, business units, and countries
100,000
Learning items completed
Headquarters Create one operating model for learning and development within six months
Hook (Hampshire), Foster a corporate culture that encourages personal and professional
United Kingdom development

Industry Why SAP SuccessFactors solutions


100%
Training compliance
Professional services Single, global view of all contracts in one system against targets
Secure platform that is simple to link with existing software systems
Products and Services Ability to gradually expand functionality as needed
Personnel and workforce
planning for public sector Resolution
10%
Introduced the SAP SuccessFactors Learning solution to 44,000 active users Estimated potential
in six months, with the aim to roll it out to further regions in the future increase in employee
Employees engagement for new hires
100,000 (globally) Centralized and tracked all learning and compliance in one system
Provided powerful reporting and a user-friendly interface
Web Site
Benefits
www.serco.com
Simple, detailed reporting on contract compliance, boosting reputation and
mitigating business and financial risks
Better use of learning budget, leading to efficiencies, lower costs, and cost
avoidance
Expected higher staff retention and engagement, resulting in better service
delivery for clients

SAP SuccessFactors Learning is an essential capability that will help us recruit, up-skill,
and retain the people we need to deliver great service now and into the future.
Gary Clarke, Global Learning and Development Operations Manager, Serco Group plc

48 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Serco: Building a High-Impact Learning


Organization with SAP SuccessFactors Learning

49 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

AI-Futtaim: Integrating Subsidiaries The Robinsons Group


and RSH Limited with SAP SuccessFactors Solutions
Company Objectives
AI-Futtaim Group Align subsidiaries with the global implementation timeline for learning, driven by
Integrated
Al-Futtaim Disparate teams onto one
Subsidiaries Ensure local requirements are imprinted in learning design, while keeping global system
The Robinsons Group, partners in the loop
RSH Limited Analyze and redesign current processes and map them to system functionalities Streamlined
Procedures and processes
Headquarters Why SAP SuccessFactors solutions
Singapore Reporting and integration options
Wide range of solutions, including the SAP SuccessFactors Employee Central More
Industry Payroll, SAP SuccessFactors Performance & Goals, and SAP SuccessFactors Analytical reports
Retail Recruiting Management solutions generated, compared to
Time management functionality in the SAP SuccessFactors Employee Central other HR solutions
Products and Services solution
Fashion marketing,
distribution, and retail Resolution
Better
Support of the business
stores Worked with Rolling Arrays on the implementation for its deep knowledge of with more-meaningful
SAP SuccessFactors solutions, experience with end-to-end HR transformations,
reports
Employees and HR best practices best suited to The Robinsons Group
4,000 Deployed the solutions using a phased hybrid approach over 16 weeks
Changed the plan from a wide rollout to a phased rollout to ensure sufficient
Web Site resources were available to support the project
www.alfuttaim.com
Future plans
Partner Roll out SAP SuccessFactors solutions to more countries in the region
Rolling Arrays
www.rollingarrays.com
With SAP SuccessFactors solutions and end-to-end HR transformation support from
Rolling Arrays, we have unified our HR solutions and our subsidiaries and have more-
meaningful analytics and reporting.
Chee Nian Tze, Group Human Resources Director, Robinsons & Royal Sporting House Group of Companies

50 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Brooks Brothers: Moving Fashion Forward on a


Global Scale with SAP SuccessFactors Solutions
Company
Brooks Brothers Group Inc.
Objectives
Establish a company culture that motivates employees to perform
Improved
Employee sentiment
Improve the accuracy of critical HR information to enable effective, timely decisions
and engagement
Headquarters Strengthen employee loyalty with best-in-class tools that encourage engagement
New York City and catalyze career growth
Establish a simple, single system of record for human capital management activities
Higher
Industry Why SAP SuccessFactors
solutions Performance thanks to a
Retail clothing Established user of the SAP ERP Human Capital Management (SAP ERP HCM) talent-centric company
solution culture
Products and Services Easy-to-deploy, powerful, and flexible cloud-based solutions
Luxury fashion for men, Trusted partner IBM Global Services, which harnesses SAP SuccessFactors
women, and children solutions to achieve objectives On-time
Single sign-on to gain access to a complete set of integrated HCM tools Global software rollout that
Employees was also within budget
Resolution
5,500
Deployed cloud-based core HR software, including the SAP SuccessFactors
Web Site
Employee Central solution One
Added functionality and value by rolling out the SAP SuccessFactors Onboarding Unified, consistent platform
www.brooksbrothers.com solution
Reduced administrative workloads across the organization
Partner Achieved a deeper understanding of existing talent, allowing management to
position employees to perform their jobs with long-term meaning
IBM Global Services
www.ibm.com/services Future plans
Perform a global rollout of the SAP SuccessFactors Recruiting solution

The functionality and insight SAP SuccessFactors solutions offer have resonated
deeply with our organization. With information accessible to leaders and staff alike,
an authentic performance culture is emerging.
Justin Watras, Director, Talent Management and Organizational Effectiveness, Brooks Brothers Group Inc.

51 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Brooks Brothers: Moving Fashion Forward on a


Global Scale with SAP SuccessFactors Solutions

52 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

KOFIC: Bringing Korea to Hollywood with


Help from SAP SuccessFactors Solutions
Organization
KOFIC
Objectives
Establish measurable performance goals Efficiency
Improve transparency and communication across the organization Better communication across
Headquarters Increase accountability through competency-based metrics and clearly defined KOFIC
Busan, South Korea expectations for each employee

Industry Why SAP SuccessFactors solutions Productivity


Sports and entertainment Rapid deployment of the SAP SuccessFactors Align & Perform bundle Employees with the talent to
Simple talent management and clear communication organization-wide fund, educate, and train Korean
Products and Services Flexibility to sync solutions and change HR processes and structure to align with filmmakers
Filmmaking education and changing business requirements
training; movie distribution, Convenient access via mobile device to encourage employee engagement
promotion, and production Anytime, anywhere performance management, critical for frequent travelers
Real-time analysis of employee performance data
Simplicity
consulting Quickly implement HR changes
to stay aligned with business
Benefits requirements
Employees
100 Better employee understanding of the connection between the organizational
mission and their individual goals
Objective and consistent overview and evaluation of employees using
Web Site
an employee profile solution
www.koreanfilm.or.kr
Relevant and timely processes for helping employees improve performance and
increase their value to the organization using the SAP SuccessFactors
Performance & Goals solution
Better communication between managers and employees to help everyone track
progress toward goals
Ease of collaboration using the SAP Jam social software platform

At KOFIC we are building a high-performance organization using SAP


SuccessFactors solutions. The platform is clear, simple, and robust, helping
us get the most out of each employees talent.
Yang Kyu Shik, Team Manager, General Management Department, KOFIC

53 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Exceeding the Expectations of Tomorrows


Workforce with SAP SuccessFactors Solutions
Company
Alcatel-Lucent
Objectives
Simplify and harmonize global HR processes
30%
Reduction in HR costs
Adapt the HR organization to the digital age
Headquarters Empower employees to process their own data
Boulogne-Billancourt, France Enable managers to assume responsibility for managing their teams 1 platform
For HR IT, replacing
Industry Why SAP SuccessFactors solutions 60 disparate systems
Telecommunications SAPs large international presence to support operations in 100 countries
Cloud technology as a means of creating a socially connected enterprise that
Products and Services empowers its people 95%
IP networking; ultrabroadband Alignment with the new ecosystem strategy aimed at creating agile, fast, Of all global HR
access (fixed and mobile); personalized, interactive, and connected HR processes harmonized
cloud technology Automatic quarterly software releases

Employees Resolution 1 view


52,600 Introduced the SAP SuccessFactors Employee Central solution as the new core Of the global workforce for
HR IT platform better identification and
Revenue Implemented SAP SuccessFactors Compensation solutions as the basis for a retention of key talent
13.2 billion (2014) remuneration and bonus allocation system
Hired Accenture as system integrator and consultant to roll out the project and as
Web Site
partner for business process outsourcing Digitalized
Organization that is modern
www.alcatel-lucent.com and connected, enabling
Benefits
Significant cost savings in HR HR to concentrate on
Partner strategic business priorities
Modern, connected organization that enables HR to concentrate on strategic business
Accenture that support future growth
priorities that support future growth
www.accenture.com
One global view of the workforce for better identification and retention of key talent

HR was dominated by administrative processes in the past. By streamlining the organization


and introducing cloud solutions, we supported the modernization of the entire company.
Laurent Geoffrey, Head of the HR Transformation Program, Alcatel-Lucent

54 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Exceeding the Expectations of Tomorrows


Workforce with SAP SuccessFactors Solutions

55 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Alcatel-Lucent Enterprise: Creating a New HR Organization


in Six Months with SAP SuccessFactors Solutions
Company
Alcatel-Lucent Enterprise
Objectives
Simplify global HR processes and build the global HR team from scratch 87%
(ALE) Provide the new organization with an HR information system befitting Time savings for
a midsize company headcount reporting
Headquarters Build flexible, scalable HR infrastructure to support business growth
Colombes, France
Why SAP SuccessFactors solutions 6 months
Industry State-of-the-art software with minimum configuration needed For global rollout of SAP
Telecommunications Most cost-effective and easy-to-maintain cloud solution SuccessFactors solutions
communications and Flexibility to select the most important modules now and build them out later for all 50 countries ALE
networking solutions operates in
Resolution
Implemented SAP SuccessFactors Employee Central, SAP SuccessFactors
Products and Services
Enterprise communications Performance & Goals, and SAP SuccessFactors Recruiting Management solutions
for 2,700 employees and 800 contractors
Faster
solutions and services, from Updates of HR data
the office to the cloud Partnered with Capgemini to achieve a state-of-the-art solution quickly due to self-service
Used a big-bang implementation so ALE could become a stand-alone company in all
Employees 50 countries in 6 months
2,700
Benefits
Simplified
Global HR processes
Web Site Standardized, fast reporting on key performance indicators, goals, and performance
Seamlessly connected approval paths and workflows, freeing up more time for core
http://enterprise.alcatel business
-lucent.com Instant availability of employee data for management decisions
A more agile, entrepreneurial corporate culture
Partner
Capgemini
www.capgemini.com We needed an HR solution that could be up and running fast and was state-of-the-art,
reliable, user-friendly, and off the shelf. We achieved all that with SAP SuccessFactors
solutions in just six months.
Maarten Huntjens, VP Human Resources, Alcatel-Lucent Enterprise

56 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Alcatel-Lucent Enterprise: Creating a New HR Organization


in Six Months with SAP SuccessFactors Solutions

57 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

China DataCom: Rewiring HR Strategy


with SAP SuccessFactors Solutions
Company
China DataCom Corporation
Objectives
Keep up with an ever-changing market Faster
Limited Adapt HR strategy to support the companys business transformation Goal setting for 1,500
Manage employee performance more consistently employees
Headquarters
Why SAP SuccessFactors solutions
Guangzhou, China
Robust performance and goal management using the SAP SuccessFactors Less
Industry Performance & Goals and SAP SuccessFactors Succession & Development Time spent in HR meetings
Telecommunications solutions
Ability to synchronize goals across the entire organization using the SAP
Products and Services
Mobile Web services
SuccessFactors Employee Central solution
Ability to go live quickly with everything in the cloud
Greater
Transparency in the perfor-
mance feedback process
Employees Benefits
1,500 Accelerated the process of setting goals, managing their execution, and
adjusting business strategies to changing needs
Web Site Automated HR reporting, leading to major time savings
Minimized the need for HR meetings
www.cndatacom.com
Delivered daily, rather than monthly, reports on progress toward goals
Allowed 1,500 employees to access goal-setting and performance-feedback
tools using single sign-on
Increased transparency of the performance-feedback process

SAP SuccessFactors solutions make my job easier and more efficient. I can
use reports generated by the system to analyze HR-related data and for HR
management instead of manually running reports.
Xi Li, Director of Human Resource Department, China DataCom Corporation Limited

58 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

China DataCom: Rewiring HR Strategy


with SAP SuccessFactors Solutions

59 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Telekom Slovenije: Creating an Agile Workforce to Support


Growth with SAP SuccessFactors Performance & Goals
Company
Telekom Slovenije d.d.
Objectives
Simplify and harmonize performance management processes 96%
Develop employees to be more flexible, target oriented, and more focused on Of employees have defined
Headquarters end-customer needs performance and
Ljubljana, Slovenia Foster constant development for each employee development goals
Analyze HR data to optimize strategic workforce planning
Industry
Telecommunications Why SAP SuccessFactors solutions 80%
Of staff rated cooperation
Long-term user of SAP solutions
SAP SuccessFactors Performance & Goals solution, which provides the best and communication as very
Products and Services high
functionality on the market, especially for targeted management and improvement of
Fixed and next-generation employee performance
mobile communications;
multimedia content
Superb user experience
Excellent integration of SAP SuccessFactors solutions with other SAP business Better
Talent and commercial
software
Employees decisions based on
2,500 Resolution predefined key performance
Simplified HR processes indicators
Revenue Consistently aligned employee targets with corporate objectives
756.5 million Created a stronger culture of collaboration aimed at creating growth
Winning
Web Site Future plans Culture focused on strategic
www.telekom.si/en Introduce the SAP SuccessFactors Succession & Development solution to identify business targets
candidates for critical roles and fill the talent pipeline
Introduce the SAP SuccessFactors Workforce Analytics solution to understand
employee competencies even better
Introduce the SAP SuccessFactors Recruiting solution for a more optimized
recruiting process

SAP SuccessFactors solutions have truly changed our work in HR by enabling us to select
people more precisely according to our commercial strategies and to better bridge skill gaps.
Rok Zupancic, Head of Human Resources Management, Telekom Slovenije d.d.

60 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Etihad Airways: Building a New Recruiting Web Site to


Find the Best Talent with SAP SuccessFactors Solutions
Company Objectives
Etihad Airways Recruit outstanding new employees to fuel extensive growth
Unify and streamline the recruiting and onboarding process
160,000
Headquarters Visits to the new careers
Abu Dhabi, United Arab Why SAP SuccessFactorssolutions Web site in the first week
Emirates Published road map for integrating SAP SuccessFactors solutions with other after its launch
SAP software
Industry Strategic fit for a genuine partnership with SAP
Travel and transportation Innovations from SAP such as the SAP HANA platform 6,000
airlines Applications submitted
Resolution
Used SAP SuccessFactors solutions in the cloud to develop a new careers Web site through the Web site in
Products and Services its first week
Commercial air travel to enrich the candidate recruiting process
Integrated the new Web site with popular professional social platforms
Improved the job requisition management process to help track job openings and
Employees
26,000 applicants 14,000
Developed new job posting procedures, standardized job descriptions, and optimized Candidates signed up
Revenue recruitment management and onboarding workflows as talent community
US$9 billion members
Future plans
Web Site Transform performance management and career development
www.etihad.com Offer access to learning and development content across multiple platforms and
devices Real-time
Migrate to SAP S/4HANA software Visibility into the status
of job applications for
candidates, hiring managers,
As Etihad Airways crosses the 26,000 employee milestone and witnesses and recruiters
phenomenal growth, we needed to redesign our recruitment processes to
benefit us, our HR team, and the 250,000 applicants applying to work here
each year. SAP SuccessFactors solutions play a pivotal role in helping us do
2016 SAP SE or an SAP affiliate company. All rights reserved.
this.
Mona Walid, Vice President of Talent Acquisition, Etihad Airways

61 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Keolis: Accelerating Recruitment with


SAP SuccessFactors Solutions
Company
Keolis
Objectives
Back up HR processes with a human resource information system for the 1,000
benefit of employees People recruited each year
Headquarters Build a secure yet transparent global system
Paris Empower and enlarge the business scope of HR teams

Resolution
250
Industry Managers enabled
Travel and transportation Implemented a suite of SAP SuccessFactors solutions, including the SAP internally each year
SuccessFactors Employee Central, SAP SuccessFactors Performance &
Products and Services Goals, SAP SuccessFactors Compensation, SAP SuccessFactors
Public transportation Succession & Development, and SAP SuccessFactors Recruiting solutions
Enabled the configuration of specific features in response to business needs
55%
Of global revenue invested
Employees Enhanced service levels and the quality of professional services
in global salaries
54,400
Key benefits
Web Site Gave managers and decision makers easy access to reliable HR data
Optimized core HR processes
www.keolis.com
Engaged line managers in the role of local HR managers

While other software providers were answering our request with complex
solutions, SAP SuccessFactors software provided an easy-to-implement suite
of solutions.
Isabelle Lerin-Basset, Director of Organizational Development and Mobility, Keolis

62 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Keolis: Accelerating Recruitment with


SAP SuccessFactors Solutions

63 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Port of Koper: Competing on the Strength of People


with SAP SuccessFactors Performance & Goals
Company
Luka Koper d.d.
Objectives
Gain better insight into the work and performance of employees 99%
(Port of Koper) Acquire and retain the best people Of employees have
Make it possible to offer targeted training at a lower cost completed career
Location Improve employee motivation and stimulate regular dialogue between conversations with
Koper, Slovenia employees and their line managers their managers

Industry Why SAP SuccessFactors solutions


Travel and transportation SAP SuccessFactors Performance & Goals solution, which offers the best
functionality on the market to meet the company's needs for targeted
50%
management and improved employee performance Faster performance
Products and Services management cycle
Logistical support, from World-class solution to simplify HR processes
cargo handling to storage Integration of SAP SuccessFactors solutions and other SAP solutions
services
Resolution
Automated and streamlined HR processes
Superior
Employees User experience for
Used performance data to track whether the company is meeting business goals employees and HR
852
Enabled HR to continuously monitor employee satisfaction and the health of
company culture during a strategic transition
Revenue
26.6 million
Gained ability to clearly regulate personnel hierarchy and organizational structure Precise
Future plans HR data for reporting
Web Site Assess employee performance on core and role-based competencies, providing and planning
https://luka-kp.si/eng 360-degree feedback
Implement the SAP SuccessFactors Succession & Development solution to
help manage succession for key roles
Provide more-customized development and education

SAP SuccessFactors solutions have given us substantial insight into the


competencies and development of our employees while also helping us to
digitalize processes and create a paperless company.
Ingrid Mari, Personnel and Organizational Services, Luka Koper d.d.

64 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Welcome Break: Increasing Employee Retention 15%


with SAP SuccessFactors Solutions and SAP Jam
Company Objectives
Welcome Break Create a distinct corporate culture 100%
Replace silo-based thinking with company-wide collaboration Harmonized, digitalized
Headquarters Empower managers to help their site and teams succeed HR processes
Newport Pagnell, United Understand why people choose to stay with the company
Kingdom
Why SAP SuccessFactors solutions >7,000
Industry Software that can streamline HR processes Compliments entered in
Travel and transportation Support for collaboration and open communication SAP Jam
hospitality Access to high-quality information on recruiting, performance, and learning
Products and Services
Services for highway
Resolution
Simplified HR processes with SAP SuccessFactors Employee Central,
75%
Of vacancies filled internally
travelers, such as food, SAP SuccessFactors Succession & Development, and SAP SuccessFactors
hotels, and restrooms Recruiting Management solutions

Employees
Awarded employees recognition through the SAP Jam social software platform Instant
5,000 Benefits Customer praise of
employees for good work
Higher employee engagement
Revenue Improved internal mobility
791.6 million (2015) Fuller leadership pipeline
Decreased time to hire and turnover
Web Site
www.welcomebreak.co.uk We compete to attract the best people working at the well-known high-street
brands. SAP SuccessFactors solutions have made us more effective and helped
us to keep our people engaged.
Karl Jolly, Director of People, Welcome Break

65 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Sargent & Lundy: Powering the Next Generation on


Blended Learning with SAP SuccessFactors Solutions
Company
Sargent & Lundy LLC
Objectives
Train and develop a new generation of talent to meet future business needs 126%
Facilitate and encourage knowledge sharing across the company Increase in employee
Headquarters Retain expertise from long-serving employees close to retirement participation
Chicago Centralize training and learning facilities for all employees

Industry Why SAP SuccessFactors solutions Years


Utilities power plants and Centralized training and learning facilities Of industry knowledge
power delivery Software offering high levels of granularity, reporting, and traceability to track and experience retained
individual employee development
Products and Services Integration of the SAP Jam social software platform with SAP SuccessFactors
Power plant engineering
fossil fuel, nuclear,
solutions 5,400
Supported activities
renewables; power Resolution in the community
delivery and transmissions Implemented the SAP SuccessFactors Learning solution
Implemented SAP Jam for expanded informal learning and knowledge sharing
Employees Updated and relaunched communities of practice as a company-wide
2,500 collaboration platform

Benefits
Revenue
Gave new recruits and existing employees instant, anytime access to experts who
US$525 million
are happy to help
Ensured that industry knowledge and experience is passed on to the next
Web Site generation
www.sargentlundy.com Boosted overall employee participation and engagement

Having instant, anytime access to years of industry knowledge gives new


employees the best possible start at their new job.
DeAnna Myers, Senior Manager of Learning and Development, Sargent & Lundy LLC

66 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.


Introduction Automotive Chemicals Consumer Cross- Healthcare High Tech Industrial Insurance Mill Products Oil and Gas Professional Retail Sports and Telecom- Travel and Utilities
Products Industry Machinery Services Entertain- munications Transporta-
and ment tion
Components

Sargent & Lundy: Powering the Next Generation on


Blended Learning with SAP SuccessFactors Solutions

Studio SAP | 49201enUS (17/01)


67 / 67 2017 SAP SE or an SAP affiliate company. All rights reserved.
2017 SAP SE or an SAP affiliate company.
All rights reserved.

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